Overview of salaries statistics of the profession "Desktop Support Associate in Canada"

PURPOSE OF JOB This Technical Customer Support position is a frontline Call Centre/Chat role that will assist in facilitating solutions of all services and troubleshooting technology, computer hardware, peripheral and software related issues to both external customers as well as store associates. For technical calls, this role requires applying a systematic review, accurate diagnosis and problem solving of hardware and software related issues. Recommends tech service paths to customers based on information to provide the customer with the most convenient service. The Services Advisor Representative will utilize information on file or through previous experience to respond to technical inquiries from Customers. They will make recommendations and facilitate accepted solutions through correct service paths to customers to resolve their services request and/or repair their device including Remote, in store or on-site IT Solutions. They will be responsible for selling and sharing the value of services including services subscriptions. The objective of this position is to provide the highest level of customer service and enhance the product ownership experience through the resolution of service and technical related issues. PRIMARY DUTIES AND RESPONSIBILITIES • Receives inbound calls/chats from customers for information on services, tech services and/or advanced troubleshooting of technical products using defined problem-solving methodology • Actively engage in service solutions sales. Facilitate appropriate solutions to ensure customer loyalty. Check for existing cases and construct individual case reference files and updates case management data base / logs, documents new case or updates case information • For remote IT pathway can explain benefits of offers to customers • Charge customers remotely (via link) for services • Checks for subscription validation in customer files in ETS • Assists customers in connecting to remote platform • Assists in managing remote que and handing off tickets to available technicians • Schedule customers in booking tool for tech repair services • Document product concerns; track and forward to Team Manager • Filter problem using listening and probing skills to determine root cause. • Provide information, data and direction to the path options as required. • Research for relevant product / repair information. • Perform follow ups on existing cases and close cases as appropriate. • Diagnoses end user problems using systematic listening and probing approach • Consults internal tools, computerized data base, manuals, circulars or internal resources for information on resolution procedures • Provides information and direction as required for simple problem resolution • Initiates dispatch procedure for hardware pickup / shipment as appropriate for limited product line • Review updates regularly to remain current with product offerings • Is required to remain current on new developments and changes through ongoing circular, e-mail, manual review; attends training updates as required by industry certifications or company requirement PHYSICAL DEMANDS / WORKING CONDITIONS • Ability to cover business needs to support program (confirm hours; eventually 24/7) RECOMMENDED QUALIFICATIONS Knowledge / Skill Requirements: • Excellent communication (oral and written), interpersonal, organizational, and presentation skills. • Professional and courteous manner. • Ability to work independently and within a Team environment from home and office with minimal supervision. • Ability to multi-task and work in a very fast paced environment. • Extraordinary customer service orientation • Must be adaptable to change • Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution • Ability to coordinate and communicate effectively with other business partners to maintain exceptional high service levels in a demanding environment • Maintains constructive working relationships despite differing perspectives • Ability to negotiate skillfully in difficult situations with both internal and external groups • Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner • Ability to take initiative with strong learning skills and easily adapts to new or different changing situations, requirements or priorities • Computer literate with Windows, MAC, iOS, Android based Operating Systems experience. • Technical understanding of Internet, search engine, and networking required. • Familiar with AS400 environment • Proficient using MS Office, excel, word, PowerPoint, etc. • Strong working knowledge of computer hardware and software issues • Bi-Lingual English/French. • Familiarity with remote diagnostic software and ability to use it effectively for the purposes of fulfilling job requirements. Experience: • 1 year of help desk or 1 year technical troubleshooting plus a minimum of 2 years customer service experience preferred. Education: • Post secondary education in a related field preferred • A+ certification preferred Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537 #bringyourpassion

Position Summary: The Production Supervisor is responsible for production operations during assigned shifts within a Copy and Print production centre environment. Responsible for maximizing profitability and productivity in the production centre. Required to take an active role in ensuring complete customer satisfaction. Provides leadership, direction and coaching to hub associates regarding production activities. This includes providing essential functions to ensure a no-compromise approach to delivering orders when promised and configured as ordered. This associate will also have key holder responsibilities to open and close the production centre. Primary Responsibilities: • Accountable for the on-time delivery of jobs that are configured as ordered. • Supports a work environment that fosters team work and individual skills development. • Promotes a productive work environment through effective utilization of resources. • Provides direction and promotes uniform workflow processes throughout all work shifts and with all associates. • Responsible for variable cost controls such as waste and supplies expenses. • Recruits associates and oversees effective on-boarding processes. • Coordinates and manages effective supplies inventory processes to maximize capability and minimize costs. • Accountable for training and coaching associates in all aspects of copy production. • Partners with management to execute Performance Reviews in a timely manner, ensures action plans are in place and follows up on development of associates. • Partners with management to performance manage direct reports including documentation. • Addresses disciplinary issues and communicates with Hub Manager regarding these concerns. • Provides direction and promotes uniform workflow processes throughout all work shifts and with all associates. • Responsible for variable cost controls such as waste and supplies expenses. • Plan staffing requirements to meet turnaround requirements for copy and print jobs and maximize productivity. • Recruits associates and oversees effective on-boarding processes. • Coordinates and manages effective supplies inventory processes to maximize capability and minimize costs. • Accountable for training and coaching associates in all aspects of copy production. • Partners with management to execute Performance Reviews in a timely manner, ensures action plans are in place and follows up on development of associates. • Partners with management to performance manage direct reports including documentation. • Ensures the proper and accurate shipping and receiving of copy and print jobs to and from spoke stores. • Follows established processes to reconcile spoke order submissions, ensuring that the Hub is receiving its full revenue entitlement. • Models and ensures team properly secures company assets and physical inventory and follows all loss prevention and key control procedures. • Accountable to understand general company policies and provide guidance to staff as needed. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the centre premises. As a key holder, this position is required to verify bag checks. Basic: • Demonstrated leadership ability. • Can engage appropriately and develop a team environment. • Reading lengthy and complex texts to extract and interpret information. • Writing technical and tailored texts. • Completes basic and complex mathematical calculations. • Listens and understands information, presents information in a clear manner, uses standard trade terms and work-related terminology. • Plans and organizes own activities. • Makes decisions using explicit guidelines and procedures. • Identifies and solves basic problems using readily available information. • Is computer literate with the ability to use a limited number of software program routines. • Capacity to work independently and seek out assistance as required. • Able to work a flexible schedule. Preferred: Experience: • 2-3 years experience in the graphic communication and printing industry with a specific background in print production with clear Supervisory experience. • Understands steps involved in the printing process. • Working knowledge of relevant Platforms; preflight and industry software, file specifications and standards, desktop publishing terminology, file naming conventions. • Basic colour theory (models and space), calibration procedures, colour profiles, colour gamut of devices, and colour management devices. • Knowledge of internal and external network environment, operating systems, file types and extensions, software and hardware components of a prepress operation, file transfer (FTP, HTTP) protocols. Education: • Successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress and physical discomfort may occur. • This position will be based in a production centre environment and will require extended periods of standing. • You will be exposed to moderately disagreeable levels of noise generated by the operation of production equipment. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Our valued public sector client requires the services of a Secret cleared Senior Project Manager to support the regular business cycle as well as to align with HR to Pay stabilization measures and with the overall goal of stabilizing and improving end to end HR to Pay. Tasks: Manage several Project Managers, each responsible for an element of the project and its associated project team. Manage the project during the development, implementation and operations startup by ensuring that resources are made available and that the project is developed and is fully operational within previously agreed time, cost and performance parameters. Formulate statements of problems; establishes procedures for the development and implementation of significant, new or modified project elements to solve these problems, and obtains approval thereof. Define and document the objectives for the project; determine budgetary requirements, the composition, roles and responsibilities and terms of reference for the project team. Prepare formal task proposals, work breakdown structures and compliance charts; Give briefings on progress and concerns of projects; Prepare draft evaluation plans, criteria and evaluation schedules. Apply

CST Business Support Analyst - Testing Job ID 2023-102441 City Vancouver Work Location CST - 590 W. 8th Home Worksite 00 - Excluded - VCHA Additional Sites some travel may be required Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Term Specific Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Health Information Management Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0830 to 1630 Days Off Saturday, Stats, Sunday Work Schedule Details Shifts may include 24 hr support, some weekends, on call rotations End Date 7/10/2024 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as CST Business Analyst with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an CST Business Analyst - Testing to join the CST Project team. Apply today to join our team! About the The Clinical & Systems Transformation (CST) Project The Clinical & Systems Transformation (CST) Project is one of the largest health care projects in British Columbia's history. It is a joint undertaking between Vancouver Coastal Health, the Provincial Health Services Authority and Providence Health Care to complete a significant transformation of clinical practices and systems. This is an exciting initiative that will deliver key benefits for our patients, health care providers and health organizations. As a CST Business Analyst - Testing with Vancouver Coastal Health you will:Provide guidance to senior staff to determine requirements for new health informatics initiatives, including performance measurement and reporting, and program development.Document and analyze processes, gather requirements, perform best practice reviews, gather data to support, prioritize and align business case development and requests, and perform current state assessments and gap analysis on initiatives.Liaise with a broad spectrum of clinical, IT and business stakeholders and leaders to assist in translating technical issues into a single, shared and realistic vision. Qualifications Education & ExperienceBachelor’s Degree in Business Administration, Clinical Informatics or related discipline.Minimum of five (5) years’ recent, related experience in health care or information management, or an equivalent combination of education, training and experience.Master’s degree preferred.Understanding of Excluded/Non Contract and Collective Agreement terms across the Health Authorities in the ProvinceComprehensive understanding of staff scheduling systems used across the Health Authorities Comprehensive understanding of timekeeping policies related to maintaining payroll recordsKnowledge & AbilitiesSuperior analytical skills , documentation, workflows, including the ability to comprehend, analyze and resolve complex issues. Highly developed business writing and verbal communication skills with the ability to document work appropriately. Knowledge of project structures; business case development; documentation of workflows; health care setting and analytical tools.Demonstrable skills handling change requests, impacts, and tracking tasks, actions, risks, issues and impacts.Resourceful; well-organized; systematic analysis; strategic thinking; critical thinking; attention to detail; leadership and management skills. Technical writing experience is considered an asset.Knowledge of information technology applications and outcomes achieved through new platformsDemonstrated ability to exercise good judgment and initiative, deal with frequent changes; make decisions for a wide variety of complex business matters.Demonstrated ability to use database, spreadsheet and word processing software at an advanced level. Physical ability to perform the duties of the job. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Our Public Sector client requires a Senior Project Manager (10+ years) to work with clients, executives and representatives from the Chief Information Office as well as the Information and Service Management Directorate to support project reporting and monitoring for the M365 project. Responsibilites to Include: Identify Project Risk and Complexity Assessments (PCRA). Develop the overall project plan, the project schedule, benefits realization, and project governance by following ECCC project management framework (PMF). Manage and monitor the deliverables of the several project team members to ensure successful delivery of project elements. Liaise with other functional groups within Shared Services Canada (SSC) and ECCC IT Security and Privacy teams to ensure that project deliverables are scheduled, and resources are assigned. Manage the project during the planning, execution, implementation and transition to project closeout and operations, by developing a capacity plan to ensure that resources are available and that the project is developed and is fully operational within previously agreed time, cost and performance parameters. Formulate problem statements; establish procedures for the development and implementation of significant, new or modified project elements to solve these problems, and obtain approval thereof. Define and document the objectives for the project; determine budgetary requirements, the composition, roles and responsibilities an terms of reference for the project team. Must Haves: 10+ years within the last 15 years as a Project Manger Have a PMP, Prince2, or Certified Associate in Project Management (CAPM) Post-secondary degree, diploma, or certification in project management, information management, computer science or business administration Supported 3 Enterprise Content Management (ECM) or Information Management (IM) Projects within the last 10 years Support 4 Application Development, Application Implementation, or Modernization intiatives (at least one GOC project) in the last 10 year s Nice to Haves: 5 additional Application Development, Application Implementation, or Modernization intiatives Apply

Data & Business Advisor Job ID 2024-120712 City Vancouver Work Location Corporate Admin-520 W 6th Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Health Information Management Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0900-1700 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as a Data & Business Advisor with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Data & Business Advisor to join the Regional Quality Improvement Team. Apply today to join our team! Reporting to the Manager, the Data & Business Advisor plays a key role to fulfill the data & analytics needs of the Medical Quality Leadership and Practice (MQLP) team. MQLP team supports medical staff to build their capacity and capability so they can proactively engage with the system to improve clinical practice and health care quality. The incumbent works with medical staff to gather the requirement of their data needs for their quality improvement and practice enhancement effort, extracts & analyzes data from enterprise data warehouse, and liaises with other partners in the organization, such as Data & Analytics, IMITS, and other EMR vendors. The incumbent plays an integral role to support the medical staff in a complex & evolving data infrastructure & ecosystem. The ability to develop methodologies and also pay attention to technical details is expected. The experience of creating insights & compelling stories through data visualization is a must. Being self-motivated to expand skills, being curious to understand system level picture, and being open to trial new solutions is desired. Proficient skills in analytical & BI tools such as MS Excel, MS SQL, Tableau, Power BI, or other equivalent tools. As a Data & Business Advisor with Vancouver Coastal Health you will:Act as a project manager for assigned Decision Support projects by identifying major milestones, associated tasks and timelines, by monitoring progress and managing deliverables. Provide consultative services relating to Decision Support. Perform liaison role with Senior Leadership Team and program/service directors to establish user requirements.Provide leadership and development support for identification of performance indicators across the organization. Provide consultative services relating to quality management principles, concepts, tools and methods. Prepare relevant educational materials and formal presentations.Provide information support and leadership through expert analytical expertise, facilitation and coaching skills. Develop data collection tools and designs and implement databases. Provide expert assistance on the assessment of data validity and reliability. Provide analysis and application of appropriate statistical tests to information.Prepare confidential analytical reports and briefings for the Senior Leadership Team, as required, using information at the provincial and regional level in addition to corporate information sources. Maintain current awareness of provincial and regional uses of quality, utilization and financial information and potential implications of associated methodologies.Support redesign initiatives by performing diagnostic evaluations and by participating in process review and redesign. Identify redundant and non-value added tasks and work with project teams to align staffing requirements with revised processes. Provide project management, evaluation and measurement expertise and consultation services to teams, as required.Implement resource management strategies, such as clinical pathways, across the organization and monitor effectiveness.Provide development expertise in comprehensive, integrated report design and presentation of financial, statistical and clinical information using desktop on-line application processing tools. Require extensive liaison with Senior Leadership Team and other levels of management and access to detailed information of all types (including clinical information, financial information, payroll information, case cost information etc). Design reports with drill-down/roll-up capability at all levels of the organization structure, using information at the encounter level.Develop and maintain a database inventory detailing database elements, definitions, hierarchical design, interfaces, and hardware and software platforms. Liaise with Information Management Information Technology Services to accurately define data extracts from corporate systems and to establish a data transfer timetable to the Decision support Database. Work collaboratively with the Decision Support Team to prototype and test Decision Support applications.Maintain awareness of current information management trends and issues through literature review; conducting industry comparisons; benchmark reviews; seminars and workshops. Communicate with Decision Support Team to prototype and test Decision Support applications.Communicate user requirements to clinical appraisal and coding personnel. Provide education and instruction in use of on-line reports and databases, as developed.Carry out responsibilities in accordance with health and safety requirements. Immediately report unsafe situations by notifying supervisor or other appropriate personnel.Perform other related duties as assigned. Qualifications Education & ExperienceMaster’s degree in Business Administration, Information Systems or equivalent plus three years experience in Information, Utilization Management and Quality Management.Knowledge & AbilitiesAdvanced analytical and problem solving skills.Excellent communication skills.Expertise in the area of Decision Support including concepts, tools, methods and workload measurement.Knowledge of database design and report design at the intermediate to advanced level.Knowledge and skills in the development of dashboards, KPIs and BSC an asset.Knowledge of healthcare databases an asset.Advanced proficiency with desktop analytical tools including MS Office, SQL, SAS or other equivalent tools. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Administrative Assistant 1, Nurse Practitioners Professional Practice Job ID 2024-120726 City Vancouver Work Location VGH 12th & Oak Department Nurse Practitioners Professional Practice Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Term Specific Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Administrative Professionals Salary Grade 03 Min Hourly CAD $24.77/Hr. Max Hourly CAD $32.52/Hr. Shift Times 0830-1630 Days Off Saturday, Stats, Sunday Position Start Date As soon as possible End Date 4/4/2025 Salary The salary range for this position is CAD $24.77/Hr. - CAD $32.52/Hr. Job Summary Come work as an Administrative Assistant 1 with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an Administrative Assistant 1 to join the Nurse Practitioners Professional Practice team. This exciting role will support the new Associate Physicians program at VCH. You will work in a dynamic and friendly team as we expand the program regionally. Apply today to join our team! As an Administrative Assistant 1 with Vancouver Coastal Health you will:Provide confidential administrative assistance and secretarial support to the designated Director and programs/services throughout the applicable Community of Care (CoC) or Corporate Department of Vancouver Coastal Health (VCH).Triage information of a sensitive and confidential nature, coordinate the flow of information, ensuring accurate and timely delivery of administrative services, and keep the Director apprised of issues and activities.Interact primarily with director/managers and their administrative support staff throughout the CoC and across VCH to professionally represent the Director’s interests, share information, clarify details and answer questions.Work independently and communicate with internal and external stakeholders/customers in a manner that promotes positive and respectful relationships. Qualifications Education & ExperienceGraduation from a recognized administrative assistant/secretarial post-secondary program.Three (3) years of senior administrative support experience or an equivalent combination of education, training and experience.Must have advanced word processing, spreadsheet, presentation, desktop publishing, and database software skills and the ability to type a minimum of 60 w.p.m.Knowledge & AbilitiesExercises considerable judgment, tact and discretion in preparing, disclosing and handling information of a confidential and/or sensitive nature.Liaises in a professional and courteous manner with managers/directors, staff and the public to gather and disseminate information.Communicates in a compelling, clear and understandable manner (both verbally and in writing) in order to represent the Director’s interests.Applies excellent time management skills to prioritize and complete assignments in a manner that optimizes departmental effectiveness and contributes to organizational success.Practices care and thoroughness when maintaining, monitoring, calculating and summarizing data, records and budget information.Collaborates with peers to ensure administrative systems and processes are consistently followed and monitored for effectiveness and that gaps are addressed and resolved when identified.Employs expertise in the use of desktop computer applications to create a variety of documents and presentations.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Full-time, permanentPosition summaryReporting to the director, accreditation programs, the manager, diagnostic imaging is responsible for providing leadership and management for the overall development, maintenance and delivery of the diagnostic imaging accreditation program. The manager provides leadership to diagnostic imaging program staff to ensure planned assessment activities are conducted by qualified, trained personnel. The manager also provides leadership to staff in conducting research and evaluating, maintaining and developing standards for the diagnostic imaging program.Duties and responsibilitiesDuties include but are not limited to the following:Assessment managementensure the development, maintenance and accurate up-to-date listing of diagnostic imaging facilities, accreditation status and contact information subject to DAP accreditationensure an accreditation schedule is developed for each facility/service including reference to any regional/corporate structure modelsensure initial assessments of new services/facilities are completed in a timely mannerensure all components of the on-site assessment are completed in a timely manner, e.g. technical, management and medical componentsensure desktop audit submissions are reviewed, evaluated and followed up as requiredensure focused assessments are conducted in a timely mannerensure knowledge of any significant issues arising during the assessment are responded to and reported to the director or deputy registrar in a timely mannerAssessing performance of facilitiesensure the appropriate evaluation of performance to the DAP accreditation standardsAccreditation report and awardensure accreditation reports are produced in a timely mannerensure reports identify best practices, opportunities for improvement, and nonconformances with associated time frames for submission of corrective actionsmonitor post-assessment activities to address nonconformances and work with the facility to ensure implementation within established time framesensure the timely creation of assessment reports, recommendations, briefing notes and documents requiring review and decision by the DAP CommitteeAssessor managementmaintain a roster of assessors by recruiting an appropriate number and skill mix, selecting and appointing assessors in accordance with competency-based selection criteria and program requirementsdefine peer assessor responsibilities and expectations through a contract or agreementensure the selection of an appropriate number and skill mix of assessors to complete the assessment activitiesmanage the ongoing education program for assessorsClient relationships and communicationestablish and maintain effective relationships and ongoing communication with facilities and organization leadersrespond to client enquiries and complaints and when needed, escalate to the director/deputy registrardevelop the communication tools such as mass email communications, the College Connector, and the College website in collaboration with the other managers, director, deputy registrar and the College communications departmentEducational programidentify learning needs of client organizations related to the accreditation standards, accreditation processes and cycledevelop, implement and evaluate education plans to address learning needs of DAP facilities and assessorsStandards managementidentify time frames for standards developmentensure a formal review process is completed to identify the need for new or revised standardsidentify objectives, parameters and time frames for new accreditation program developmentform advisory committees to support standards developmentensure advisory committee agendas and meeting materials are developedensure that a record of decisions made by the advisory committees, minutes, agenda and briefing notes are maintainedensure the advisory committees’ decisions are implemented in a timely and effective mannerensure the accreditation standards, criteria, criteria descriptors, reference material, mandatory requirements timelines, and evidence submission documentation are maintainedensure the development of assessor protocols and other assessment tools, e.g. initial assessment and focused visit protocolsensure the creation of associated education and supporting materialensure that transitional strategy for implementation of revised standards is identified, implemented and followedensure organizations have access to the most recent edition of the applicable accreditation standards, tools and processesensure queries related to the interpretation and the application of accreditation standards are addressed in a timely mannerHuman resource managementrecruit and select program staffensure appropriate orientation of program staff, set performance expectations, assess performance and oversee performance planstrain, coach and develop program staffreport any human resource issues to the directorQuality improvementparticipate as a member of the AP (Accreditation Program) Quality Improvement Committeesupport continuous improvement by participating in internal audits, management of nonconforming events, document and records management, and other elements of the quality management systemsupport the successful participation in external accreditation activitiesdevelop and implement policies, procedures, standardized processes and templates under the direction of the director and work collaboratively with the other AP programsregularly track and report on DAP activities and identified performance indicatorscollect data for the purposes of documenting, reviewing, analyzing, and identifying significant trendsidentify and analyze issues regarding the accreditation standards, assess significance and submit recommendations for resolutionOther dutiesattend meetings at the direction of the deputy registrar or directorcoordinate existing or improved procedures with the IT departmentparticipate in program strategic planning and development of departmental operational key performance indicatorsparticipate in program budget planning and developmentcommunicate and work effectively with DAP staff, external consultants, facilities, committees and other college departments and as it relates to assigned dutiesother duties as requiredSkills and qualificationsRequired skills and qualifications include:bachelor’s degree, preferably in a health-related discipline, management or businessRTR, RTMR, or RTNM certification from the Canadian Association of Medical Radiation Technologists (CAMRT) or certification from Sonography Canada would be an assetmust possess five or more years of management experience, with direct responsibility for the supervision of more than three members of staffknowledge and experience in accreditation programs, methodologies and quality systemsexperience in delivering education programsexperience in identifying risk and acting to mitigate the consequenceknowledge of information systems applications toolspossess a valid driver’s license and the ability to drive as required to fulfill the responsibilities associated with the positionability to collect, review and analyze dataability to deliver education and orientation programs utilizing a variety of recognized adult education methodologiesability to evaluate performance and develop continuous improvement and development plans and goalsability to implement or support various change management activitiesability to work cooperatively with others to produce innovative solutions The compensation range for this position is $100,270 to $125,337 per year.The College is committed to our ongoing journey to be a diverse, equitable and inclusive place to work. All interested applicants, regardless of age, family or marital status, physical or mental disability, race, colour, religion, place of origin, and ancestry, Indigenous identity, gender identity or expression, sex, sexual orientation political belief, socio-economic background, criminal conviction or any other characteristic protected by applicable law, are strongly encouraged to apply. Accommodations are available upon request for candidates taking part in the recruitment and selection process. The College values the strength diversity brings to our workplace, so if you’re excited about a career at the College but your past experience doesn’t align perfectly with the current job postings or you are not ready to apply yet, we encourage you to create an employee profile in the careers portal and our HR team will be able to see your skills and proactively match you with other roles more closely aligned to your experience and skillset.The College of Physicians and Surgeons of BC is located on the unceded and traditional territory of the Coast Salish peoples, including the territories of the hən̓q̓əmin̓əm̓ speaking peoples―the xʷməθkʷəy̓əm (Musqueam) and sel̓íl̓witulh (Tsleil-Waututh) Nations, and the Sḵwx̱wú7mesh-ulh Sníchim speaking peoples―the Sḵwx̱wú7mesh (Squamish) Nation.We acknowledge the rights and title of BC First Nations whose territories span across the province. These territories recognize that laws, governance, and health systems tied to lands and waters have existed here since time immemorial. How To ApplyAll applications for this position must be submitted via the College website: https://can232.dayforcehcm.com/CandidatePortal/en-US/cpsbc/Posting/View/310We thank all applicants for their interest; however, only those selected for an interview will be contacted. 

Medical Administration Recruitment Coordinator Job ID 2024-120048 City North Vancouver Work Location Lions Gate Hospital - NS Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 05 Min Hourly CAD $31.81/Hr. Max Hourly CAD $45.72/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $31.81/Hr. - CAD $45.72/Hr. Job Summary Come work as a Medical Administration Recruitment Coordinator with Vancouver Coastal Health (VCH)! Are you passionate about making a difference in healthcare? Vancouver Coastal Health is on the lookout for a talented Medical Administration Recruitment Coordinator to bolster our esteemed Medical Affairs team at Lions Gate Hospital. If you thrive on supporting recruitment endeavors and excel in recruitment analytics and candidate management, then you're the one we're seeking! In this role, you'll play a pivotal part in facilitating the seamless hiring and onboarding of medical staff into our vibrant coastal communities. Join us and collaborate closely with our dedicated colleagues in Talent Acquisition, Medical Affairs, and other vital departments. Your expertise will be instrumental in ensuring top-notch healthcare professionals find their place within our dynamic team. Don't miss out on this opportunity to contribute to meaningful work while advancing your career in healthcare administration. Apply now and be a part of something truly special at Vancouver Coastal Health! As a Medical Administration Recruitment Coordinator with Vancouver Coastal Health you will:Provide administrative, systems and analytical support to relevant physician/medical staff leaders (Hiring Leads) to facilitate the hiring process for medical staff within the Coastal CoC.Act as the main point of contact within the coastal region regarding the hiring process; arrange and coordinate interviews; prepare interview guides; and ensure consistent application of related organizational directives such as the Medical Staff Rules and/or the Medical Staff Recruitment SOP.Triage sensitive and confidential information; monitor and track performance against relevant KPIs; conduct analysis, and produce high quality reports, correspondence and other materials as requested.Communiate with Talent Acquisition leadership, Senior Medical Directors, Associate Senior Medical Director, Directors, Medical Administration, Department Heads, Division Heads, and Local Medical Directors.This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health. Qualifications Education & ExperienceGraduation from a minimum two-year diploma program in human resources or a related field.Three (3) years of recent, related experience including one year’s related experience with recruitment/hiring or an equivalent combination of education, training, and experience.Strong computer skills in word processing, spreadsheet, and database software use.Knowledge & AbilitiesExercises considerable judgment, tact, and discretion in preparing, disclosing, and handling information of a confidential and/or sensitive nature.Demonstrates creativity, resourcefulness, and an excellent customer service-orientation.Communicates in a compelling, clear, and understandable manner (both verbally and in writing) and uses strong persuasion abilities to represent needs of management team.Applies and explains policies and procedures and performs detailed analyses of complex reports.Utilizes effective interpersonal skills when providing direction, guidance, and training to new and existing team members, ensuring clarity of roles and responsibilities, adherence to standards of quality and effective and timely service.Applies excellent time management skills to prioritize and complete assignments in a manner that optimizes departmental effectiveness and contributes to organizational success.Employs expertise in the use of desktop computer applications and computer systems to record data, process transactions and complete a variety of documents and presentations.Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

What This Position is All About The role of an Operations Support Associate is to plan, organize and prioritize tasks to help the store in all operations and maintain a safe and healthy work and shopping environment. Who You Are: Sees ahead clearly, is knowledgeable and has a capability for a big picture perspective. Generates a variety of approaches to problem solving including new and novel ideas. Creates a sense of community in the team. You Also Have: Full flexibility with schedule (including evenings and weekends) Customer focused Detail oriented Ability to function as part of a team Ability to adapt to an ever changing work environment Able to lift 70 lbs As The Operations Support Associate, You Will: Responsible for the accuracy, efficiency and integrity of Company operating policies Complete minor mechanical and non-mechanical repairs Responsible for inspections, assessing repairs/retrofits, performing work as necessary Ensure that the company standards of housekeeping are maintained, safe work practices How Often You May Travel: NA Your Life and Career at HBC: Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount#HBInventoryAssociate Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Application Deadline: 04/24/2024Address:250 Yonge StreetRole Mandate: The Digital Product Manager will support the design and delivery of digital experiences for a designated portfolio specific to the needs of commercial banking customers. They will aim to ensure the customer is at the center of plans, designs and development that digitally enables customers. Leverages customer insights to drive the overall customer experience definition and prioritization that enables a focus on what matters most to our customers. Provides product and process expertise to manage the business and people impacts of work. Works across functions, bringing together stakeholders to integrate technology across multiple channels, business groups, geographies and customer segments and ensure alignment with business goals.Role Responsibilities Include (but are not limited to):Develop and manage a multi-year vision, strategy, and roadmap for a designated portfolio by prioritizing customer feedback and data-driven insights; identifies emerging issues and trends to inform decision-makingMonitors and prioritizes issues related to customer experience, process performance and other key metrics for the portfolio; leads the resolution of issues where requiredMakes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.Work in cross-functional teams to lead digital initiatives from conception to launch by clearly communicating business requirements, partnering with technology partners on the solution build, and supporting change management and preparing the right collateral for a successful product launchDeliver key initiatives in alignment with the roadmap, defining clear outcomes and goals for each initiative with associated KPIs/Metrics to ensure success and alignment with the overall vision and strategy.Help determine business priorities and best sequence for execution of business/group strategyAnalyze customer data and information to provide insights and recommendations to drive adoption, reduce friction or solve meaningful problems encountered by our customersMonitor and track customer experience, process performance and other metrics; addresses any issues and incorporate enhancements feedback into agile team's backlogOwn the requirements/user stories/product needs backlogs and prioritization process in an Agile operating modelBuild change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiativesApplies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Builds effective relationships with internal/external stakeholders including third party suppliers, and collaborates with internal and external stakeholders in order to deliver against business objectives.Broader work or accountabilities may be assigned as neededMust-Have Skills:Typically, between 5-7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experiencePassion for discovering emerging technologies and innovative approaches to solve complex and non-routine problems, including exploring AI applicationsExpertise in designing digital experiences for B2B customers (SMB / Mid-market / Corporate Customers) - especially in at least one of the following areas: onboarding, servicing (live / virtual agents), payment issuance and acceptance, account management etc.A high level of curiosity, comfort with ambiguity and willingness to challenge the status quoGo-getter spirit, strong sense of ownership and eager to get things doneA track record of building and deploying digital initiatives across mobile, tablet & desktop within the financial services industryAbility to translate strategy, market trends, and customer needs into requirements and integrated, deployable feature sets.Knowledge of digital technology user interfaces, UX design practices, usability testing and digital analyticsExperience leading Agile teams and/or working in cross-functional teams.Nice to Have - Service Now ExperienceVerbal & written communication and presentation skills; ability to tell the art of the possible - In-depth / ExpertCollaboration & team skills; negotiating with tech and partner product teams to get things done - In-depth / ExpertAnalytical and problem-solving skills; creativity and ability to think outside the box - In-depth / ExpertData driven decision making; decisiveness over analysis paralysis - In-depth / ExpertGrade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 04/21/2024Address:4100 Gordon Baker Road This is a great opportunity to pursue career in Technology Risk Management, with great insights to the control environment, regulatory compliance and issue management and learn about new technologies, Our team operates in a matrix and consist of experts and welcomes out of the box thinking and challenge. The team is comprised of multiple Associate Director, Technology, Risk, Controls and Compliance Program Officers where each supports multiple technology groups in matters related to technology regulatory compliance and risk management. They also operate as Subject Matter Experts (SMEs) for one or more key technology, data, analytics and cyber security processes. Key Responsibilities include: Identify, understand, assess impact of applicable regulations and educated related technology groups. Identify, assess and discuss potential risks and articulate potential solutions for mitigating potential and identified risks.Provide expert Regulatory Compliance support, guidance, and advice to T&O in support of the Enterprise Compliance Program (ECP) related to Technology.Identify and communicate new and revised regulatory changes via the Enterprise Regulatory Development Framework (ERDF) and participate in execution of activities for implementation of Enterprise Compliance Program (ECP).Contribute to the sound, efficient operation of Tech & Ops by improving the understanding and execution of Risk requirements in accordance with the Enterprise Operational Risk Management Framework (ORMF) related to technology.Performance of risk assessments in accordance with ORMF and ECP requirements.Maintain the Tech & Ops Process, Risk and Control (PRC) Framework, Tool, and Control Library to provide management a holistic view of the control environmentManage oversight for all enterprise-level new/revised policies to determine T&O impact, including requests for review/feedback and communication of key policy changesProvide strong technology risk management analytics using data available related to key technology processesLeverage data to perform root cause and predictive analysis, and provide qualitative and quantitative risk and compliance manage Qualifications: At least 10+ years of Technology or Financial industry work experience with a graduate or post-graduate degree in computer science, engineering, information systems, math or business managementAt least 5 years of experience in risk and compliance domain with an ability to analyze and evaluate the observations based on compliance, operations, risk model and performance.Ability to review all written materials for compliance with state, federal, and contractual regulations and draft all policy language and is desired Good data analytics and presentation skills, including advance level fluency in using Excel, Word and PowerPoint and other data analytics dashboard toolsAbility to communicate complex or detailed technical topics to a non-technical business audience, clearly conveying risk assessments, actions needed, and cost implications.CRISC, CGEIT, CISA, CISM, PMP and/or Cloud compliance certification an assetGood data analytics and reporting skills including advance excel and power point skills and skills to use desktop analytics tools.Knowledge of software development practice, concepts/methodologies and technology obtained through formal training and/or work experience Knowledge of data governance frameworks and how these are implemented in complex and large organizations.Well versed in the technology issues affecting financial service organizations and cloud-based application service providersUnderstands the basic tenants of enterprise risk management process (Identify, assess, prioritize, treat and monitor)Typically 7-10 years of work experience in IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business.Understanding of Information Technology operating processes used for systems to ensure effective delivery including but not limited to IT Operations mandatory operating standards for monitoring, logging, and alerting.Knowledge of support and operations practice, concepts, and technology obtained through formal training and/or work experience.Technical and/or business functional knowledge of systems, tools, timing, and dependencies.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem-solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:8Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Location: Ottawa, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.For decades, Ottawa has been a global technology leader. Today, Canada's capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada's best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.Software Developer: Angular/React C#/Java (New Grad) Position SummaryOttawa, Ontario (Hybrid)The successful candidate will implement, integrate, test, configure, and document full stack web-based software applications, and will be involved in selection, design, and experimentation activities related to such software in support of Innovation Team projects that contribute to naval platform in-service support programs. The successful candidate will help deliver value to the operational team quickly in an agile, incremental way and will work with business analysts and operational stakeholders to identify problems and find relevant solutions. The type of solutions could range from automating business processes, building a custom user interface that will make decision-making easier, connecting multiple software systems together, etc. The successful candidate will make use of modern software development techniques and technologies such as artificial intelligence and data analytics where warranted.Key Areas of ResponsibilityParticipate in user needs / requirements analysis and software design;Experiment with new software stacks for proof of concept / pilot projects;Implement web applications software, including coding, unit testing, and integration;Produce software developer documentation;Apply Infrastructure as Code for quick and repeatable software deployment;Identify and analyze software defects and implement fixes into product releases; andMinimum QualificationsBachelor's degree in software engineering, computer engineering, computer science, or equivalent education with relevant experienceExperience/expertise:Front-end web app software development with Angular and/or React frameworksBack-end web app software development using a managed programming language (e.g. C#, Java) and an associated framework (e.g. Node.JS, Spring, .NET Core)Web app software development using a scripting language (e.g. JavaScript/TypeScript, Python, Ruby) and an associated framework (e.g. Express.js, Django, Ruby on Rails)Preferred QualificationsVery strong coding, unit testing, and debugging skillsExperience working in a scrum/agile software development environmentExperience utilizing Infrastructure as Code patterns and technologies (such as Ansible, Puppet, Chef, Terraform, and AWS CloudFormation)Experience with SQL' API creation and/or management, containerization, e.g. Docker, Kubernetes use of machine learning libraries such as TensorFlow and PyTorch, use of data analysis libraries such as Scikit-learn, Pandas, NumPy, and MatplotlibExperience with military (ideally Navy)What We OfferThales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.Company paid holidays, vacation days, and paid sick leave.Voluntary Life, AD&D, Critical Illness, Long-Term Disability.Employee Discounts on home, auto, and gym membership.Why Join Us?Say HI and learn more about working at Thales click here . ( https://youtu.be/9aMF4NMhEJo )#hybrid#LI-TA1Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.

Our Calgary client is looking for a Intermediate Application Support Analyst to support, develop and configure ETRM applications in the oil & gas sector. (Req 8403)Calgary candidates, 4 days per week in our client's downtown Calgary office. Must Haves:4+ years experience as an Application Support Analyst or Business Systems Analyst providing Tier 3 Support (troubleshooting, development, configuration etc.)Experience supporting Trade Capture and ETRM systems across Crude Oil, Natural Gas, NGLs, Refined Products, Derivative (Allegro, Right Angle, Egistix)Experience supporting critical systems on Linux and Microsoft platformsSystem development using Java, C# .NET/COREExperience supporting systems on Oracle and SQL Server databasesResponsibilities: Tier 3 support, solution and technical requirements, operational tasks, testing, incident management, upgrades and patch execution, test plans, operational support manualsProvide Application solution requirements, to define and support the design, build and operations of application functionalityInterface with partners and vendors for development and support or applications Apply

Location: Ottawa, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.For decades, Ottawa has been a global technology leader. Today, Canada's capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada's best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.This Position is Hybrid Ottawa. Position SummaryThales is looking for an ILS Support/Technical Writer to conduct, coordinate and assist in the preparation, revision and support of all products in the AOPS and JSS Technical Data Packages to ensure that the data is accurate, complete and consistent across the support solution.Key Areas of Responsibility Prepare, author, and/or revise technical documents (CFTO/LSAR/EFT/Misc. Reports) as necessary to support improvements to the technical data package and support solution; Review products of the technical data package in collaboration with engineers to ensure that the technical data reflects the latest system/equipment configuration of the ships, is complete, accurate and consistent across the support solution; Coordinate the activities related to the verification of the final technical data package, track progress and report status; Analyze Document Change Requests and liaise with technical contributors as appropriate to address the request and prepare or coordinate the development of the Change Package to identify the technical data package changes and revisions; Implement the technical data package changes and revisions or collaborate with procurement personnel to contract out the implementation of the changes and revisions. Coordinate the development of new technical data in support of engineering changes, technical bulletins, logistics support analysis or problem reports; Coordinate the translation of the technical data and the acquisition of associated Translation Accuracy Checks for all translated material or of translation waivers if applicable; Support, coordinate and control the indexing of technical documentation in accordance with National Defence Index of Documentation; the structure of the Equipment Family Tree and the cataloguing of equipment in accordance with the Equipment Registration Number.Implement Preventive Maintenance procedure changes in the Logistics Support Analysis Records (LSARs) as required to align with Technical Publication updates and Document Change Package requests; Support the development or revision of the technical data package in-service management plan, B2B processes, procedures and guides; Ensure standards, procedures / practices and controls are being followed.Minimum RequirementsPossess a minimum of a 2-year technical program related to any naval discipline including mechanical, electrical, electronic (including software), naval architecture, or equivalent; Possess a minimum of 5 years of demonstrated experience with the production, revision, publishing and/or coordination of technical data package products including technical publications, systems and equipment manuals, technical drawings and associated lists.Successful completion of the Technical Writer Ontario College Graduate Certificate program or equivalent; Experience in desktop publishing processes and graphics production software such as Adobe Suites; Knowledge of S1000D specification and IETM format.Experience in the Canadian Forces Technical Orders format and the modification of existing OEM Technical Publications into Government Adopted Publications; Knowledge of the National Defence Index of Documentation and equipment registration number processes; Experience in Logistics Support Analysis Record software and/or manipulating raw .XML data.Special Position RequirementsSchedule: 40 hours per weekPhysical Environment: Hybrid position - which a mix of working from home and onsite (in office, at customer site or on board ships alongside in harbour)Travel: Occasional domestic travel maybe required in support of the ship.If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!What We OfferThales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.Company paid holidays, vacation days, and paid sick leave. Voluntary Life, AD&D, Critical Illness, Long-Term Disability.Employee Discounts on home, auto, and gym membership.Why Join Us?Say HI and learn more about working at Thales click here . #LI-onsite#LI-KL1Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.

Start Date: September2024 Duration: 8 months Location: Multiple Teck Coal Operations - Elk Valley, BC Application Deadline: May 26, 2024 Why consider Teck Resources Ltd. for your Co-op placement? Teck hires more than 200 co-op students each year to work at our various Canadian operations. Teck has been named as one of Canada's Top 100 Employers by Mediacorp Canada's Top Employers program for the past six years, and was included in the Forbes World's Best Employers 2021 and 2022 list and Canada's Top Employer for Young People 2022 and 2023 . Teck is also ranked #1 in the Minerals and Mining Industry on the Dow Jones Sustainability World Index (DJSI) for 12 consecutive years, indicating that Teck's sustainability practices rank in the top 10 percent of the world's 2,500 largest public companies. Teck Coal Limited is the world's second largest seabourne exporter of steelmaking coal. We have 4 mining operations located in the Elk Valley region in the beautiful Southeastern Rockies, BC. Our product is an essential ingredient to make steel which is used for building infrastructure as well as for clean energy projects like wind and solar power, to transportation alternatives like rapid transit and buses. Check out this link to learn more: Teck Coal Limited Innovate with Teck Digital technologies are redefining our industry and contributing to improvements in every step of the mining process. We improve our efficiency, safety, sustainability and growth by putting smarter ideas to work and crafting advancements in our technology and our practice. At Teck, we embrace new ideas, and employ them. Teck fosters a culture where employees are encouraged to bring ideas forward and implement technologies that can help make us a better company. Professional benefits of working as a co-op with Teck Resources Ltd: Our values guide every decision we make as a company and as individual employees. Teck is led by our values of safety, sustainability, integrity, respect, excellence, and courage The opportunity to work on exciting projects alongside a team of professionals who are specialists in their respective fields, you will experience a combination of projects in the field as well as in the office Competitive salary for our co-ops as well as assistance with travel costs and co-op fees Make an impression! Successful co-ops with Teck are given first consideration for professional positions upon graduation Requirements: Working towards an Undergraduate degree or diploma in Computer Science, Information Technology or related fields Motivated self-starters with the ability to manage several projects simultaneously Comfortable working in a dynamic work environment with a willingness to work outdoors. Some positions will be required to operate vehicles at our operations Previous work experience in a technical environment is an asset Responsibilities Participation in the health and safety programs of Teck to ensure that everyone on site goes home safe and healthy everyday Collaborate with a team to continually improve the current mining systems across the operations to improve production, quality, reliability, accessibility, and credibility of Teck Digital Systems Collaborate with help desk and network operations teams to determine and resolve end user issues Plan, coordinate, and communicate all system changes Create and evaluate innovative ideas and technologies to help improve the way we do business All students will be required to complete pre-employment drug testing prior to commencing work. Proof of a valid work permit will also be required, if applicable. Why Join Us? At Teck, we offer more than just a job - we provide a comprehensive student experience comprised of relevant, hands-on work, vibrant social activities, extensive networking opportunities, and rich professional development. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn, grow, and have fun, joining us means embracing a fulfilling and dynamic co-op adventure. In addition to excellent compensation, Teck co-ops receive a variety of advantages including but not limited to: Financial assistance to help with travel costs and co-op fees Opportunity to develop technical skills and gain practical experience while applying academic knowledge to real-world mining operations and projects Enjoy mentorship and guidance from experienced specialists in their respective fields Receive primary consideration for professional positions upon graduation Wage Range: $4,233 - $4,975 / Month Salary is commensurate with the number of academic semesters and prior co-op experiences completed. Lifestyle At Teck, we have a variety of flexible schedules that can offer you a work life balance. Teck also offers the chance live and work in some of the worlds most amazing locations where year-round local attractions and recreational choices are unlimited for the outdoor enthusiasts! We have world-class mountain biking, skiing, hiking and fly fishing all at your doorstep. How to Apply If you are interested in this exciting student work term opportunity, please include your resume and unofficial transcripts as part of your online application. Recruitment is ongoing and applications will be reviewed as they are received. www.teck.com/students At Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc, as well as investments in energy assets. Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK. Learn more about Teck at www.teck.com or follow @TeckResources. #LI-SS1 Job Segment: Coal Mining, Sustainability, Technical Support, Information Technology, Mining, Energy, Technology Apply now »

Our valued public sector client is hiring a Senior Project Manager to oversee the end-to-end transformation of a telephony project replacing legacy telephone services with VoIP and Desktop Communication Services.Background:The Federal Government continues to develop and execute a Transformation Plan (TP) based on analysis of the Government of Canada’s (GC) current and future requirements. The Workplace Communication Services (WCS) project intends to deliver a hybrid Voice over Internet Protocol (VoIP) telephoned to the client organization to replace the beyond end-of-life Post Branch Exchange (PBX) switches currently being used.Tasks May Include:Provide expert knowledge on VoIP and Desktop Communication Services including desktop video, collaboration, mobile devices, etc.Coordinate elements of telecommunications transformation project and the associated project team;Manage the related project during the development, implementation and operations startup by ensuring that resources are made available and that the project is developed and is fully operational within previously agreed time, cost and performance parameters;Formulate statements of problems; establishes procedures for the development and implementation of significant, new or modified project elements to solve these problems, and obtains approval thereof;Define and document the objectives for the project; determine budgetary requirements, the composition, roles and responsibilities and terms of reference for the project team;Meets in conference with stakeholders and other project managers and states problems in a form capable of being solved;Must Haves:VoIPFederal Government projects - 2+Nice to Haves:Project Management Certification - PMP, Prosci, Prince2, etc. Apply

Posting Title STO 18R - GIS Technician Position Classification Scientific/Technical Off R18 Union GEU Work Options Hybrid Location 100 Mile House, BC V0K 2E0 CACampbell River, BC V9W 6Y7 CAChilliwack, BC V4Z 1A7 CAClearwater, BC V0E1N0 CACranbrook, BC V1C 7G5 CAFort Nelson, BC V0C 1R0 CAKamloops, BC V2H 1B7 CAMerritt, BC V1K 1B8 CAMultiple Locations, BC CA (Primary)Nanaimo, BC V9T 6L8 CANelson, BC V1L 6K1 CAPrince George, BC V2N4P7 CAQuesnel, BC V2J 6W6 CASmithers, BC V0J 2N0 CASurrey, BC V4P 1M5 CAVernon, BC V1T 9V2 CAVictoria, BC V9B 6X2 CAWilliams Lake, BC V2G 5M1 CASalary Range $64,123.59 - $72,674.35 annually Close Date 5/9/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division Thompson Rivers Natural Resource District Job Summary Apply your expertise and passion for innovation to this rewarding career opportunityThe Ministry of Forests is responsible for the stewardship of provincial Crown land and ensures the sustainable management of forest, wildlife, water and other land-based resources. The Ministry works with Indigenous and rural communities to strengthen and diversify their economies.This position will create digital, graphic and descriptive products to support resource planning through the use of Geographic Information Systems (GIS) and Relational Database Management Systems (RDBMS).Explore the opportunities and value working with our team can offer you: Why Work for the Ministry of Forests .Job Requirements: Diploma in geographic information systems (GIS) or equivalent. Experience capturing, converting, creating, editing and maintaining digital information in a GIS environment. Experience creating a variety of digital, geographical and descriptive products including thematic maps, terrain models and associated descriptive statistics. Preference may be given to applicants with experience in one (1) or more of the following: ESRI Desktop GIS software ArcPro and/or ArcGIS Online Python, SQL, and/or Web mapping applications Relational databases and/or Microsoft Access Open-Source software (e.g., QGIS or R) For questions regarding this position, please contact [email protected] .About this Position:Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement.This position can be based in any Ministry of Forests office. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.An eligibility list may be established to fill future permanent and/or temporary vacancies.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.This is your opportunity to live in one of the most beautiful regions in British Columbia and work for the BC Public Service. We offer a healthy work/life balance, excellent benefits and much more.How to Apply: Your application must clearly demonstrate how you meet the job requirements list above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information:A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition.Job Category Scientific and Technical

Posting Title STO 18R - GIS Technician Position Classification Scientific/Technical Off R18 Union GEU Work Options Hybrid Location 100 Mile House, BC V0K 2E0 CACampbell River, BC V9W 6Y7 CAChilliwack, BC V4Z 1A7 CAClearwater, BC V0E1N0 CACranbrook, BC V1C 7G5 CAFort Nelson, BC V0C 1R0 CAKamloops, BC V2H 1B7 CAMerritt, BC V1K 1B8 CAMultiple Locations, BC CA (Primary)Nanaimo, BC V9T 6L8 CANelson, BC V1L 6K1 CAPrince George, BC V2N4P7 CAQuesnel, BC V2J 6W6 CASmithers, BC V0J 2N0 CASurrey, BC V4P 1M5 CAVernon, BC V1T 9V2 CAVictoria, BC V9B 6X2 CAWilliams Lake, BC V2G 5M1 CA Salary Range $64,123.59 - $72,674.35 annually Close Date 5/9/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division Thompson Rivers Natural Resource District Job Summary Apply your expertise and passion for innovation to this rewarding career opportunity The Ministry of Forests is responsible for the stewardship of provincial Crown land and ensures the sustainable management of forest, wildlife, water and other land-based resources. The Ministry works with Indigenous and rural communities to strengthen and diversify their economies. This position will create digital, graphic and descriptive products to support resource planning through the use of Geographic Information Systems (GIS) and Relational Database Management Systems (RDBMS). Explore the opportunities and value working with our team can offer you: Why Work for the Ministry of Forests. Job Requirements: Diploma in geographic information systems (GIS) or equivalent. Experience capturing, converting, creating, editing and maintaining digital information in a GIS environment. Experience creating a variety of digital, geographical and descriptive products including thematic maps, terrain models and associated descriptive statistics. Preference may be given to applicants with experience in one (1) or more of the following: ESRI Desktop GIS software ArcPro and/or ArcGIS Online Python, SQL, and/or Web mapping applications Relational databases and/or Microsoft Access Open-Source software (e.g., QGIS or R) For questions regarding this position, please contact [email protected]. About this Position: Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement. This position can be based in any Ministry of Forests office. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations. An eligibility list may be established to fill future permanent and/or temporary vacancies. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Mtis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. This is your opportunity to live in one of the most beautiful regions in British Columbia and work for the BC Public Service. We offer a healthy work/life balance, excellent benefits and much more. How to Apply: Your application must clearly demonstrate how you meet the job requirements list above. Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed. Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes. Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete. Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected], before the stated closing time, and we will respond as soon as possible. Additional Information: A Criminal Record Check (CRC) will be required. Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. Job Category Scientific and Technical

Administrative Assistant, People Health Job ID 2024-123131 City Vancouver Work Location Corporate - VGH EE Work Area Vancouver General Hospital Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Workplace Health Salary Grade 03 Min Hourly CAD $24.77/Hr. Max Hourly CAD $32.52/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $24.77/Hr. - CAD $32.52/Hr. Job Summary Come work as an Administrative Assistant, People Health with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an Administrative Assistant to join the People Health Team. Apply today to join our team! As an Administrative Assistant on the People Health team, with Vancouver Coastal Health you will:Be primarily responsible for supporting the People Health Team. Be responsible for ensuring confidentiality and security of employee health information, acting as the initial contact for employees with respect to People Health related programs (i.e., Medical Case Management, Baseline Health Assessments, Immunizations, Blood and Body fluid Exposure management etc.) and processing the requests and performing the necessary administrative duties associated with above.Refer urgent issues to the People Health Director, Managers and Advisors. Provide a variety of administrative support to the People Health Director, Manager, Coordinators and Advisors.Coordinate the flow of information, ensure accurate and timely delivery of administrative services, and keep team members apprised of issues and activities.Build and maintains relationships with other People Health team members and other stakeholders to ensure effective sharing of pertinent information, while maintaining confidentiality. Qualifications Education & ExperienceGraduation from a recognized administrative assistant/secretarial post-secondary program.Three (3) years of related administrative support experience or an equivalent combination of education, training and experience.Must have advanced Microsoft office application (word, power point, excel, and access), desktop publishing, and database software skills and the ability to type a minimum of 60 w.p.m.Knowledge & AbilitiesExercises considerable judgment, tact and discretion in preparing, disclosing and handling information of a confidential and/or sensitive nature.Liaises in a professional and courteous manner with staff and other internal and external stakeholders to gather and disseminate information.Communicates in a compelling, clear and understandable manner (both verbally and in writing) in order to understand needs and clearly explain processes.Applies excellent time management skills to prioritize and complete assignments in a manner that optimizes departmental effectiveness and contributes to organizational success.Practices care and thoroughness when maintaining, monitoring, calculating and summarizing data, records and budget information.Collaborates with peers to ensure administrative systems and processes are consistently followed and monitored for effectiveness and that gaps are addressed and resolved when identified.Employs expertise in the use of desktop computer applications to create a variety of documents and presentations.This Role Description is intended to describe the general nature and level of work performed and is not necessarily an exhaustive list of responsibilities, duties and skills required. Closing Statement As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.Why Join Vancouver Coastal Health (VCH):VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com