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API Lead
Staples Canada, Richmond Hill, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the API Lead, you will be solely responsible for one specific area of application support and development (Integration Projects and REST/XML based APIs, modern Web development for Internal LOB applications and external eCommerce sites). On occasion you may be called upon to mentor a Team Manager I as part of an orientation or knowledge transition process. You will be responsible for managing the associates in their respective areas including programmer/analysts, business analysts, QA analysts, project leads and other roles which are deemed required for the support and maintenance of assigned area of applications. Specifically, you will: •Recruit, manage, develop, mentor and assess performance of assigned associates •Manage 3rd party vendors in the support and development of the applications within the assigned Area. This includes the daily management of consultants and temporary resources who are on contract. •Manage and complete the business objectives supported and dependent of the applications within the assigned area. •Communicate area specific updates to the CIO and other members of the Executive Team when required •Ensure the internal processes, procedures, methodologies and technologies utilized within applications are updated, effective and keeping in line with industry best practices •Develop process improvements and other initiatives which could lead to cost savings, morale boosting and measurable efficiency improvements within Applications, IS and the Business •Implement, stabilize, maintain, upgrade and enhance the suite of applications within their assigned Area Some of what you need •3+ years in a Technical Lead (internal) function or 3+ years Project Lead/Manager (internal) or 5+ years (external) as a software development manager or 5+ years (external) of experience as a project manager in a software development capacity •Experience in the retail sector is preferred however equivalent experience in other sectors within a software development context will also be considered •Post-secondary education in Computer Science or equivalent working experience in software development. •Experience in software testing methodology and process for one of the related disciplines •Effective process and procedure management •Curious •Approachable •Passionate •Solution finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •Combination of office and remote work environment •Occasional travel to other Staples Business Units will be required from time to support projects and other initiatives
Integration Lead
Staples Canada, Richmond Hill, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the IntegrationI Lead, you will be solely responsible for one specific area of application support and development (Integration Projects and REST/XML based APIs, modern Web development for Internal LOB applications and external eCommerce sites). On occasion you may be called upon to mentor a Team Manager I as part of an orientation or knowledge transition process. You will be responsible for managing the associates in their respective areas including programmer/analysts, business analysts, QA analysts, project leads and other roles which are deemed required for the support and maintenance of assigned area of applications. Specifically, you will: •Recruit, manage, develop, mentor and assess performance of assigned associates •Manage 3rd party vendors in the support and development of the applications within the assigned Area. This includes the daily management of consultants and temporary resources who are on contract. •Manage and complete the business objectives supported and dependent of the applications within the assigned area. •Communicate area specific updates to the CIO and other members of the Executive Team when required •Ensure the internal processes, procedures, methodologies and technologies utilized within applications are updated, effective and keeping in line with industry best practices •Develop process improvements and other initiatives which could lead to cost savings, morale boosting and measurable efficiency improvements within Applications, IS and the Business •Implement, stabilize, maintain, upgrade and enhance the suite of applications within their assigned Area Some of what you need •3+ years in a Technical Lead (internal) function or 3+ years Project Lead/Manager (internal) or 5+ years (external) as a software development manager or 5+ years (external) of experience as a project manager in a software development capacity •Experience in the retail sector is preferred however equivalent experience in other sectors within a software development context will also be considered •Post-secondary education in Computer Science or equivalent working experience in software development. •Experience in software testing methodology and process for one of the related disciplines •Effective process and procedure management •Curious •Approachable •Passionate •Solution finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •Combination of office and remote work environment •Occasional travel to other Staples Business Units will be required from time to support projects and other initiatives
QA Automation Lead
Staples Canada, Richmond Hill, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the QA Automation Lead, you will work within the Supply Chain Product team and lead the QA activities for multiple large-scale projects , working with our cross-functional teams to deliver high quality eCommerce platform to our customers. You will play an important role in balancing manual and automated testing. As the QA Automation Lead, you will be responsible to develop test automation strategy, identify the ideal test mechanism, and develop automation scripts for web and API testing. Working alongside a variety of stakeholders, each day will be fast-paced, challenging, rewarding and meaningful and you will be inspired to bring your best, every day. Specifically, you will: • Collaborate with product managers and developers to develop test strategy, test plan, and test cases • Develop and execute functional and non-functional test cases for all phases of testing: system, integration and user acceptance testing, and report defects and document them clearly for engineers • Develop a test automation framework and coordinate with cross-functional teams to resolve roadblocks for automation • Develop and maintain test environments, test scripts and test data to automate testing and improve the quality and project timelines • Ability to triage and reproduce production issues in collaboration with business teams and engineers Some of what you need • 5+ years of quality assurance background with experience developing test strategy, test plans, testing methodologies, defect reporting • 3+ years of experience with automation tools such as selenium webdriver, Postman, etc. • Experience at an eCommerce company and an agile environment is strongly preferred • Experience in Source control environment and cloud environment an asset • Basic SQL knowledge is a plus • BS/BA degree or Diploma • Strong SDLC experience with knowledge of quality assurance processes, tools and metrics • Prior on-hands experience with test automation tools for web, mobile, and API testing • Experience with project and defect tracking tools such as Jira, etc. • Proven ability to manage multiple projects and evolving priorities at a fast pace • Strong communication skills and ability to work cross functionally and collaboratively with other departments and teams • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • Office environment #bringyourpassion
Team Lead - Mechanical Engineering (Buildings)
WSP Canada, Toronto, ON
Embark on an exhilarating career journey with WSP! We are on the lookout for a dynamic Lead Plumbing Engineer! Picture this: 3 days a week in our Thornhill Office at the forefront of a whirlwind of exciting projects that require quick turnaround. These projects involve existing retrofit work, using your technical application of plumbing, drainage, and fire protection design expertise across commercial, institutional, residential, and industrial sectors. You will be leading a team of four technical staff members, doling out exciting project assignments, and providing unwavering support as the team tackles daily challenges. You will also be engaged in on-site project visits, face-to face interaction with clients, and have the chance to flex your technical capabilities and knowledge in an advisory role. Why WSP? A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer, Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada; Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things; A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPA day in the life: Provide design, calculations, and technical support for the layout of plumbing and fire protection systems for building projects Size and layout domestic water, sanitary, storm, vent, and natural gas piping Size and layout sprinkler and standpipe systems based on hydraulic requirements of the systems Size and select domestic water booster pump sets, fire pumps, and sump pumps based on the hydraulic requirements of the associated systems Size domestic hot water heating equipment based on storage and recovery capacities Attend design meetings and coordinate design related work with other disciplines or consultants Conduct site investigations and prepare accompanying reports Convert markups into working CAD or Revit MEP drawings Review shop drawings and reply to requests for information submitted by contractors during construction phase Conduct routine site reviews during construction as part of the obligation to complete general reviews per OBC and to assure adherence to contract documentsWe'd love to hear from you if you have... Professional Engineer licensed in Ontario at a minimum. 10-15 years of experience in the design of plumbing, medical gases, and fire protection systems Well versed and familiar with applicable codes and NFPA standards for sprinkler and and standpipe systems including, but not limited to, the Ontario Building Code, NFPA 13-Standard for the Installation of Sprinkler Systems, NFPA-14-Standard for the Installation of Standpipe and Hose Systems, and NFPA 20-Standard for the Installation of Stationary Pumps for Fire Protection Strong working knowledge of AutoCAD MEP and Revit MEP Experienced with hydraulic calculation software Ability to travel to various project sites as required Willingness to be challenged with the resolve to "see projects to the end" WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Merchandiser Retail Team Lead Canada NE PT
Advantage Solutions Inc., Shelburne, NS
Merchandiser Retail Team Lead Canada NE PT Job Locations CA-NS-Shelburne Position Type Part Time Postal Code B0T 1W0 Requisition ID 2024-432252 Category Retail Sales Merchandising Summary Merchandiser Retail Team Lead Canada NE PTLocation(s):Shelburne, NSShelburne Mall 115 King Street, Box 1140ShelburneNSB0T 1W0Sobeys SAS Retail Services Canada is currently hiring for a Merchandising Team Lead- Part Time (PT) for grocery relines/resets execution. What We Offer: $18/h pay.Morning/Day Time OR Night Time Availability: Monday Through Thursday Mornings/Days.Sunday through Wednesday Nights.Flexible Schedule What You’ll Do:Resets/relines- reading and executing planograms with all items tagged.Tagging, rotating, and placing products on shelf. This includes adjusting shelf heights and movement.Building and maintaining relationships with SAS Retail Services Management (area manager), Store Management and assigned merchandiser (when provided).Timely electronic reporting of reset execution and work hours. Can you meet these requirements? Reliable transportation to one or multiple local locations.Physical Requirements: standing/being on feet for up to 8h and being able to lift up to 50+lbs.Comfortable working with smart phone type technology.Prior grocery or big box store retail merchandising experience preferred.Planogram experience preferred: Training available.Ability to work independently or with other merchandisers. SAS Retail Services Canada is a third-party retail merchandising company with cutting edge technology that does retail merchandising in any store, any aisle, any service. Our parent Company is Advantage Solutions Canada (ASM). Responsibilities Advantage Sales and Marketing LLC dba Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. Advantage Solutions services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary Merchandiser Retail Team Lead is responsible for merchandising; resetting ASM manufacturer’s products at retail accounts to ensure customer and clients expectations are met. Essential Job Duties and Responsibilities • Reset Activity, Shelf Conditions and Schematics Completion: Be able to implement customer approved schematics/plan-o-grams/MODs with all items tagged and approved by store management. Must be able to take direction regarding tagging, rotating, and placing products on shelf.• Customer Relations: must have the ability to communicate effectively both internally to Advantage Solutions management and externally with Customers.• Administration/Reporting: will complete (web based) accurate and timely reporting, recaps, timesheets, expense reports, etc. Supervisory ResponsibilitiesDirect Reports- This position does not have supervisory responsibilities for direct reportsIndirect Reports- This position does not have guidance or mentoring responsibilities for indirect reports Travel and/or Driving Requirements- Travel and Driving are essential duties and function of this job - Travel up to 20 % Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the jobEducation Level: (Required): High School Diploma or GED or equivalent experienceField of Study/Area of Experience: Retail, Consumer Package Goods (CPG), or merchandising products at retail accounts within an assigned territory 0-2 Years of experience in retail merchandising and/or selling Skills, Knowledge and Abilities • Previous retail experience• Strong self-management skills• Ability to complete daily procedures and responsibilities without direct supervision.• Must demonstrate good judgment and show respect for others.• Focused on the general reset of Consumer Package Goods (CPG) at various locations where CPG goods are sold, such as grocery and convenience stores. These positions may be part-time or full-time.• Responsible for merchandising products at retail accounts within an assigned territory. Environmental & Physical RequirementsField / Reps RequirementsIncumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 35 kgs, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Field / Administrative RequirementsIncumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 25 kgs, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Additional Information Regarding Advantage Solutions Job Duties and Job Descriptions The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Employee understands that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee’s employment, which can only be modified in a writing signed by the CEO. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. The Company welcomes and encourages applications from people with disabilities. The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process. If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants. Apply/Share Apply Now!ApplyShareEmail a Friend/ColleagueRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration. Interested in this opportunity? Socialize this job opportunity to a friend, colleague, or family member: Job Applicant Privacy PolicySoftware Powered by iCIMSwww.icims.com
Client User Identity and Access Management Platform Operations Lead, Deloitte Global Technology
Deloitte,
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. Work you'll do In this interesting and diverse role, you'll be leading efforts to drive operational excellence for the Client-User Identity and Access Management solution utilized by Deloitte clients to authenticate to Deloitte solutions. Manage operational support team. Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service Manage the application source code and source code based configuration management systems, Continuous Deployment (CD) pipelines, test automation frameworks, and functional testing suites Stay up-to-date on new technologies and automation techniques to improve the quality and efficiency of our technology operations Manage all production escalations received from various sources Identify the business impact of each escalation to determine Priority Host the Bi-Weekly Meetings with the Business to discuss status of various production changes Acts as a back- up Communication Officer in sending out notification of Priority 1 and Priority 2 incidents to selected Distribution Lists Ensure all change requests and defects are recorded Responsible for coordinating after-hours implementation activities Support the Business, Application Managers, and client's in resolving production issues About the teamDeloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived. Enough about us, let's talk about youDo you possess the following experience?: 5+ Years hands on experience with Operations of Mission Critical Software Infrastructure Experience in technical support, QA, or workflow support Must be able to context-switch and manage multiple partners in parallel across various implementation stages Experience working with version control software, ADO, GitHub Participate in a 24x7x365 on-call rotation BS/BA degree or equivalent experience Prior Big 4 experience Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Job Segment: Testing, Operations Manager, QA, Quality Assurance, Technical Support, Technology, Operations, Quality
Senior Engineer/Team Lead - Calgary Materials
WSP Canada, Calgary, AB
WSP is currently seeking an Senior Engineer - Team Lead for our Calgary Materials office. The ideal candidate will be capable of overseeing a group of engineers and technologists, and ensuring delivery of geotechnical, materials testing and environmental management services to local industry. Scope: Reporting to the Group Manager for Alberta Materials, the Team Lead will be responsible for the operational management and long-term development of the team, clients and related business development, oversight on technical quality, and delivery on projects. These responsibilities will be delivered within a framework that manages risks and prioritizes safety. We are seeking an individual with a strong operational background and excellent communication and interpersonal skills. The successful candidate will have the ability to thrive in a dynamic, challenging environment and provide sound leadership. S/he will be a key player in the organization, and have input in the overall direction of the Calgary Materials office. A Day in the Life Provide leadership and oversee the office, and ensure consistent high quality deliverables which satisfy client expectations Build, mentor and maintain a high level of team performance Lead business development with new and existing clients, establish and maintain client relationships - Develop and implement new business and marketing goals Prioritize project workloads and the management of internal resources Effectively communicate, reinforce and model company policies and procedures Effectively communicate with staff, clients and management Lead and provide oversight to multi-disciplinary project teams, in order to deliver high quality projects on time and within budget Participate in marketing efforts; prepare and present technical proposals - Participate in the scientific analysis/preparation or review of technical reports - Provide Safety LeadershipQualifications/Skills Bachelor degree in Geotechnical or Civil engineering (or equivalent); Advanced degree is highly desirable Currently registered or immediately eligible for registration with APEGA A minimum of 8-10 years' relevant experience in the consulting sector Demonstrated ability to manage operations and develop a team internally Demonstrated ability to establish and maintain client relationships Effective communication and interpersonal skills, management and leadership qualities Project management experience in a consulting environment, including ability with: project budgeting, cost forecasting Strong oral and written communication skills in English Demonstrated business management capabilities #WeAreWSP #LI-GBL WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Merchandiser Retail Team Lead Canada NE PT
Advantage Solutions Inc., Pictou, NS
Merchandiser Retail Team Lead Canada NE PT Job Locations CA-NS-Pictou Position Type Part Time Postal Code B0K 1H0 Requisition ID 2024-432253 Category Retail Sales Merchandising Summary Merchandiser Retail Team Lead Canada NE PTLocation(s):Shelburne, NSShelburne Mall 115 King Street, Box 1140ShelburneNSB0T 1W0Sobeys SAS Retail Services Canada is currently hiring for a Merchandising Team Lead- Part Time (PT) for grocery relines/resets execution. What We Offer: $18/h pay.Morning/Day Time OR Night Time Availability: Monday Through Thursday Mornings/Days.Sunday through Wednesday Nights.Flexible Schedule What You’ll Do:Resets/relines- reading and executing planograms with all items tagged.Tagging, rotating, and placing products on shelf. This includes adjusting shelf heights and movement.Building and maintaining relationships with SAS Retail Services Management (area manager), Store Management and assigned merchandiser (when provided).Timely electronic reporting of reset execution and work hours. Can you meet these requirements? Reliable transportation to one or multiple local locations.Physical Requirements: standing/being on feet for up to 8h and being able to lift up to 50+lbs.Comfortable working with smart phone type technology.Prior grocery or big box store retail merchandising experience preferred.Planogram experience preferred: Training available.Ability to work independently or with other merchandisers. SAS Retail Services Canada is a third-party retail merchandising company with cutting edge technology that does retail merchandising in any store, any aisle, any service. Our parent Company is Advantage Solutions Canada (ASM). Responsibilities Advantage Sales and Marketing LLC dba Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. Advantage Solutions services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary Merchandiser Retail Team Lead is responsible for merchandising; resetting ASM manufacturer’s products at retail accounts to ensure customer and clients expectations are met. Essential Job Duties and Responsibilities • Reset Activity, Shelf Conditions and Schematics Completion: Be able to implement customer approved schematics/plan-o-grams/MODs with all items tagged and approved by store management. Must be able to take direction regarding tagging, rotating, and placing products on shelf.• Customer Relations: must have the ability to communicate effectively both internally to Advantage Solutions management and externally with Customers.• Administration/Reporting: will complete (web based) accurate and timely reporting, recaps, timesheets, expense reports, etc. Supervisory ResponsibilitiesDirect Reports- This position does not have supervisory responsibilities for direct reportsIndirect Reports- This position does not have guidance or mentoring responsibilities for indirect reports Travel and/or Driving Requirements- Travel and Driving are essential duties and function of this job - Travel up to 20 % Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the jobEducation Level: (Required): High School Diploma or GED or equivalent experienceField of Study/Area of Experience: Retail, Consumer Package Goods (CPG), or merchandising products at retail accounts within an assigned territory 0-2 Years of experience in retail merchandising and/or selling Skills, Knowledge and Abilities • Previous retail experience• Strong self-management skills• Ability to complete daily procedures and responsibilities without direct supervision.• Must demonstrate good judgment and show respect for others.• Focused on the general reset of Consumer Package Goods (CPG) at various locations where CPG goods are sold, such as grocery and convenience stores. These positions may be part-time or full-time.• Responsible for merchandising products at retail accounts within an assigned territory. Environmental & Physical RequirementsField / Reps RequirementsIncumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 35 kgs, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Field / Administrative RequirementsIncumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 25 kgs, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Additional Information Regarding Advantage Solutions Job Duties and Job Descriptions The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Employee understands that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee’s employment, which can only be modified in a writing signed by the CEO. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. The Company welcomes and encourages applications from people with disabilities. The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process. If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants. Apply/Share Apply Now!ApplyShareEmail a Friend/ColleagueRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration. Interested in this opportunity? Socialize this job opportunity to a friend, colleague, or family member: Job Applicant Privacy PolicySoftware Powered by iCIMSwww.icims.com
Lead, Series
Aecon Group Inc., Kincardine, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! About Us The Shoreline Power Group is a Joint Venture of Aecon, AECOM and Atkins Realis. Shoreline Power Group will be completing the Fuel Channel and Feeder Replacement (FCFR) project. The joint venture has been awarded a contract by Bruce Power to execute the Unit3 FCFR at the Bruce Nuclear Generating Station in Kincardine, Ontario. This project is part of Bruce Powers Life Extension Program, which will allow Bruce Powers CANDU units to continue to operate safely through to 2064, the project is the centrepiece of the Major Component Replacement (MCR) program to replace the main components of the reactor. Unit 6 is the second of six reactors being replaced by Bruce Power through the MCR program. The scope of work includes the removal and replacement of calandria tubes, pressure tubes, and feeders for Unit 3, as well as construction management and trade labour. Work is scheduled to commence in September 2023, with expected completion in the third quarter of 2025. Under the general direction of the Area Manager, the Series Lead will assist in the planning, documentation preparation, coordination and scheduling of activities within their assigned series of work. The Series Lead represents the primary interface across all project functions for their assigned series What You'll Do Here Responsible for development and management of detailed plans to implement select series of work within the FCFR, including development of detailed schedule, materials planning, logistic planning, and development of all documentation (procedures, work packages etc) required to implement the work Coordinate with all required project (internal and external) resources to develop execution planning deliverables, including: construction supervision, technical staff, engineering, quality control, safety, human performance, sub-contractors, client stakeholders, etc. Responsible for providing updates on key metrics related to assigned Series, including schedule, Quality, Safety, issues and risks. Directly support the production training team in the development of training program, procedures, mock-up arrangements and training implementation approach Directly support the implementation of training of work force alongside the training team Manage the Series Readiness process for assigned Series, including solicitation of acceptance from all appropriate stakeholders that readiness criteria have been achieved Maintain excellent relationships with client, engineers, consultants, subcontractors and public Responsible to ensure that all work is conducted in a safe manner in compliance with safety, quality and human performance policies. Implement Joint Venture and Client policies and project procedures as required Assist in developing recovery strategies when project schedule or budget are in jeopardy Oversee and directly support work during execution phase, including monitoring for performance, provision of guidance to the field team, reporting to line management, leading problem solving efforts and development of adverse condition recovery plans Ensure project is constructed in compliance with drawings, specifications, Construction Work Packages (CWPs), Inspection & Test Plans (ITPs) and project schedule and budget Ensure the work is carried out in accordance with QA Programs and project quality guidelines What You Bring To The Team Education to include undergraduate degree in Engineering or technical college diploma or equivalent combination of technical training and/or related experience. 5-10 years experience in project execution 2-5 years Project Management related experience Experience with coordinating/managing Engineer-Procure-Construct (EPC) work Ability to successfully coordinate a construction project Knowledge of all aspects of construction such as; technology, equipment, methods, trade agreements and jurisdiction, engineering, cost control, scheduling and safety requirements Good communication, organizational and supervisory skills are essential High proficiency in standard computer programs Experience in preparation and delivery of project reports in writing and verbally, including presentation to various stakeholders . Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Lead Engineer / Project Manager, Highways & Roads Engineering
WSP Canada, Vancouver, BC
The Opportunity: WSP is seeking a Lead Roadway Engineer / Project Manager with experience in highway/roadway design to join our Transportation team in our Lower Mainland, Vancouver or Township of Langley office. The successful candidate should have experience in leading civil/highway design and plans production for traditional delivery and/or alternative delivery projects. This position will function as the lead engineer/manager on projects for WSP Canada in British Columbia. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAreWSPWhat you can expect to do here:Provide high level technical assistance and guidance for multi-site/phase due diligence, investigation, remediation, impact assessment, permitting, improvement, and construction of infrastructure projects and systems in the public and private sector. Tasks include the research, design, concept development, planning, and construction of facilities & roads with good familiarity with various engineering disciplines such as Structural, Geotechnical, Hydrotechnical, Traffic, Environmental Services. Ability and experience to substantiates reports and documentation to advise on material, installation, design, and construction specifications. Ensures that responsibilities are delivered and adhered to with a level of quality that meets or exceeds acceptable industry standards for design, safety, and functionality. Assist in leading and continue developing the Civil/Highway design team. Providing guidance and mentoring of staff and direct work assignments. Maintain positive client relationships to expand current business. Participate / lead project tasks for conceptual and preliminary engineering and final design activities, as well as development of construction plans, calculations and specifications. Coordinate with Project Management as well as other engineering and technical design disciplines such as traffic, electrical, hydrotechnical, structures, environment, archeological, hydraulics and utilities, etc.. Participate hands-on in the preparation of RFP Responses to secure Design Assignments. Participate hands-on in preparation of Plans, Specifications and Estimates (Design and Construction Cost Estimating). Exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to WSP's Code of Conduct and related policies and procedures.What you'll bring to WSP: Bachelor degree in Civil Engineering with Professional Engineering License in British Columbia. 7+ years of experience in large transportation and infrastructure projects; Significant experience leading design teams on Provincial, Federal and municipal projects (civil/highway design and plans production); Experience on coordinating and managing project teams on civil transportation projects. Experience with management and mentoring of project staff; Good understanding of QA / QC / QM as well as OH&S practices / requirements; Good working knowledge of TAC and BC Supplement to TAC design standards; Alternate Delivery (DB,DBB,P3,etc.) project experience is an asset; and Proven track record of upholding workplace safety and ability to abide by WSP's Health, Safety and Drug/Alcohol and harassment policies. CompensationExpected Salary (all locations): $119,200 - $202,700WSP Canada is providing the compensation range that the company in good faith believes it will pay for this position based on the successful applicant's education, experience, knowledge, skills, abilities in addition to the specific geographic location. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Merchandiser Retail Team Lead Canada NE PT
Advantage Solutions Inc., Whitby, ON
Merchandiser Retail Team Lead Canada NE PT Job Locations CA-ON-Brooklin | CA-ON-Whitby Position Type Part Time Postal Code L1M 1T6 Requisition ID 2024-431981 Category Retail Sales Merchandising Summary Merchandiser Retail Team Lead Canada NE PT Location(s): Hwy 12 & Hwy 7 5959 Baldwin Street SouthBrooklinONL1M 1T6FreshcoHwy 2 & Kendalwood1801 Dundas St EWhitbyONL1N 7C5Freshco SAS Retail Services Canada is currently hiring for a Merchandising Team Lead- Part Time (PT) for grocery relines/resets execution. What We Offer: $18/h pay. Morning/Day Time (No Nights Or Weekends) Availability: Monday Through Thursday Mornings/Days. Flexible Schedule What You’ll Do: Resets/relines- reading and executing planograms with all items tagged. Tagging, rotating, and placing products on shelf. This includes adjusting shelf heights and movement. Building and maintaining relationships with SAS Retail Services Management (area manager), Store Management and assigned merchandiser (when provided). Timely electronic reporting of reset execution and work hours. Can you meet these requirements? Reliable transportation to one or multiple local locations. Physical Requirements: standing/being on feet for up to 8h and being able to lift up to 50+lbs. Comfortable working with smart phone type technology. Prior grocery or big box store retail merchandising experience preferred. Planogram experience preferred: Training available. Ability to work independently or with other merchandisers. SAS Retail Services Canada is a third-party retail merchandising company with cutting edge technology that does retail merchandising in any store, any aisle, any service. Our parent Company is Advantage Solutions Canada (ASM). Responsibilities Advantage Sales and Marketing LLC dba Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. Advantage Solutions services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary Merchandiser Retail Team Lead is responsible for merchandising; resetting ASM manufacturer’s products at retail accounts to ensure customer and clients expectations are met. Essential Job Duties and Responsibilities • Reset Activity, Shelf Conditions and Schematics Completion: Be able to implement customer approved schematics/plan-o-grams/MODs with all items tagged and approved by store management. Must be able to take direction regarding tagging, rotating, and placing products on shelf.• Customer Relations: must have the ability to communicate effectively both internally to Advantage Solutions management and externally with Customers.• Administration/Reporting: will complete (web based) accurate and timely reporting, recaps, timesheets, expense reports, etc. Supervisory ResponsibilitiesDirect Reports- This position does not have supervisory responsibilities for direct reportsIndirect Reports- This position does not have guidance or mentoring responsibilities for indirect reports Travel and/or Driving Requirements- Travel and Driving are essential duties and function of this job - Travel up to 20 % Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the jobEducation Level: (Required): High School Diploma or GED or equivalent experienceField of Study/Area of Experience: Retail, Consumer Package Goods (CPG), or merchandising products at retail accounts within an assigned territory 0-2 Years of experience in retail merchandising and/or selling Skills, Knowledge and Abilities • Previous retail experience• Strong self-management skills• Ability to complete daily procedures and responsibilities without direct supervision.• Must demonstrate good judgment and show respect for others.• Focused on the general reset of Consumer Package Goods (CPG) at various locations where CPG goods are sold, such as grocery and convenience stores. These positions may be part-time or full-time.• Responsible for merchandising products at retail accounts within an assigned territory. Environmental & Physical RequirementsField / Reps RequirementsIncumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 35 kgs, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Field / Administrative RequirementsIncumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 25 kgs, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Additional Information Regarding Advantage Solutions Job Duties and Job Descriptions The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Employee understands that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee’s employment, which can only be modified in a writing signed by the CEO. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. The Company welcomes and encourages applications from people with disabilities. The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process. If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants. Apply/Share Apply Now!ApplyShareEmail a Friend/ColleagueRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration. Interested in this opportunity? Socialize this job opportunity to a friend, colleague, or family member: Job Applicant Privacy PolicySoftware Powered by iCIMSwww.icims.com
Senior QA Lead to develop, coordinate and execute test strategies for assigned projects related to an SAP S/4 upgrade in the oil & gas industry (Req: 8
S.i. Systems, Chestermere, AB
Our client is seeking a Senior QA Lead to develop, coordinate and execute test strategies for assigned projects related to an SAP S/4 upgrade in the oil & gas industry (Req: 8471)Hybrid work model, 4 days per week in our clients downtown Calgary office.Must Have:5+ years QA Lead experience or as a Project Manger from a QA backgroundExperience developing and executing automated & manual test strategies (including plans, cases & scripts) for large system implementationsBackend database testing experience in Microsoft SQL / Oracle / SAPALM ExperienceNice to Have:Oil & Gas experienceSAP S/4HANA experienceStakeholder managementResponsibilities:Support the development, coordination, and execution of test strategies for your assigned programs/projects including the planning, design and execution of system testing on simple to complex implementationsWork collaboratively within the project team and business units to execute and validate test cases based upon system requirements Accountable for the creation of the project test plan, test cases, test scripts and test reportsAccountable for the execution of the test plan Apply
Intermediate Quality Assurance Analyst to perform Manual testing and lead QA activities to enable Claims Management System (CMS) releases in an agile devel
S.i. Systems, Vancouver, BC
Our Public Sector Client is looking for an Intermediate Quality Assurance Analyst to perform Manual testing and lead QA activities to enable Claims Management System (CMS) releases in an agile development environment. - 00873321 year contract, possibilities of extensions. Hybrid in office, Vancouver candidates preferred.Must Have: 6+ years’ (real time) work experience testing software as Manual Tester including functional and non-functional test approaches such as system, E2E, UAT & UI testing, database and API.5+ years experience in developing test strategy, create test plans, test cases and driving the test planning process within Agile development environmentWorking knowledge of Automation tools such as Katalon Studio, Selenium.Experience working with Azure DevOps or a similar tool to maintain tasks, manage backlogs, maintain test case repositories, etc.Holds Scaled Agile Framework (SAFe) training and certification like SAFe Practitioner, or commitment to take the course and obtain certification within 2 months from commencement of workBachelor’s degree in computer science or STEM (Science, Technology, Engineering, Math) majorsResponsibilities: Analyzing and understanding requirements to prepare test strategies and plans, including test estimates.Creating test plans, test cases and test data.Reusing and combining IT and Business test scenarios and test cases.Reporting test results including defect/bugs including steps to reproduce, screenshots, impact and severity and exposing in a QA Dashboard.Adhering to company's QA standards and processes.UAT triage support, coordinating between the business areas.Reviewing requirements created by business engineers and checking for gaps.Investigation and root cause analysis of production incidents.Managing and executing internal and external interfaces.QA feature lead on CMS initiatives.Collaborating with multiple teams and product stakeholders.Coordinating, knowledge transfer, and mentoring the work of QA team members. Apply
Lead, Project Designer
Aecon Group Inc., Toronto, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being. Believe in helping you build your career through our Aecon University and Leadership Programs. Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! What is the Opportunity? Faster. Smarter. Safer. This is how Aecon Utilities is committed to delivering projects. Aecon Utilities is ready to become Canadas #1 utility construction provider and were looking for a Project Design Lead to help us get there! Reporting to the Project Manager, the Project Design Lead tracks design packages for submission to the client. The Project Design Lead will communicate any delays in the design schedule to management proactively and find solutions to alleviate the issue(s). The successful candidate will also coordinate any design package submission or comments delays, and coordinate design review comments between Construction and Performance Team to the Designers to ensure closeout of comments in the design package. What You'll Do Here: Track design packages for submission to the client and collaborate with document controllers for their timely delivery. Support the Project Manager in preparing a schedule that meets client expectations Communicate any delays in the design schedule proactively to the Project Manager and find solutions to mitigate; keep track of all delays and associated claims with design consultants. Communicate timelines and expectations with Project Designers and Project Technicians. Coordinate with Clients document control team any design package submission or comments receipt delays. Coordinate design review comments between Project Engineers, Project Designers, and Project Technicians to ensure accurate closeout of comments in the design packages. Collect information on a weekly and monthly basis for updating the progress reports. Coordinate suppliers info with Design Team and ensure their delivery to the client. Coordinating design quality aspects with the team and help preparing for design quality audits with QA/QC. Promote any changes in the process that will improve efficiency and quality of design packages. Respond effectively to Project Designers and Project Technicians enquiries/requests in efforts to support design process. Assist design team to proceed on time as planned. Develop optimised solutions and reduce scopes for cost minimisation. Organize training between Project Designers and Project Technicians What You Bring to the Team: Post-secondary education in Electrical/Civil Engineering or Architectural program would be an asset. Minimum five years of design experience with utility projects, specifically telecommunications, hydro, and gas. Minimum three years of managerial experience is required. Must be familiar with Hydro Make Ready packages and pole line analysis. High proficiency with AutoCAD software and experience customizing AutoCAD, scripts, tools, and menus. Ability to assume responsibility, interface and communicate with others a must. An understand of CSA and Hydro One standards is considered an asset. Substantial understanding of reviewing electrical/civil engineering drawings and site plans. Excellent safety and attendance record and previously demonstrated strong safety awareness. Strong understanding of municipality standards. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Lead, Project Technician
Aecon Group Inc., Toronto, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being. Believe in helping you build your career through our Aecon University and Leadership Programs. Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! What is the Opportunity? Faster. Smarter. Safer. This is how Aecon Utilities is committed to delivering projects. Aecon Utilities is ready to become Canadas #1 utility construction provider and were looking for a Project Technician Design Lead to help us get there! Reporting to the Sr. Manager, the Project Technician Design Lead tracks design packages for submission to the client. The Project Technician Design Lead will communicate any delays in the design schedule to management proactively and find solutions to alleviate the issue(s). The successful candidate will also coordinate any design package submission or comments delays, and coordinate design review comments between Construction and Performance Team to the Designers to ensure closeout of comments in the design package. What You'll Do Here: Track design packages for submission to the client and collaborate with document controllers for their timely delivery. Support the Project Manager in preparing a schedule that meets client expectations. Communicate any delays in the design schedule proactively to the Project Manager and find solutions to mitigate; keep track of all delays and associated claims with design consultants. Communicate timelines and expectations with Project Designers and Project Technicians. Coordinate with Clients document control team any design package submission or comments receipt delays. Coordinate design review comments between Project Engineers, Project Designers, and Project Technicians to ensure accurate closeout of comments in the design packages. Collect information on a weekly and monthly basis for updating the progress reports. Coordinate suppliers info with Design Team and ensure their delivery to the client. Coordinating design quality aspects with the team and help preparing for design quality audits with QA/QC. Promote any changes in the process that will improve efficiency and quality of design packages. Respond effectively to Project Designers and Project Technicians enquiries/requests in efforts to support design process. Assist design team to proceed on time as planned. Develop optimised solutions and reduce scopes for cost minimisation. Organize training between Project Designers and Project Technicians. What You Bring to the Team: Post-secondary education in Electrical/Civil Engineering or Architectural program would be considered an asset. Minimum five years of design experience with utility projects, specifically telecommunications, hydro, and gas. Minimum three years of managerial experience is required. Must be familiar with pole line analysis. High proficiency with AutoCAD software and experience customizing AutoCAD, scripts, tools, and menus. Ability to assume responsibility, interface and communicate with others a must. An understand of CSA and Hydro One standards is considered an asset. Substantial understanding of reviewing electrical/civil engineering drawings and site plans. Excellent safety and attendance record and previously demonstrated strong safety awareness. Strong understanding of municipality standards. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Security Team Lead Full Time Headwaters
Paladin Security, Orangeville, ON
Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / RequirementsPosition: Security Team Lead Site: HeadwatersCity: Orangeville, ONStatus: Full-TimeHours: Monday to Friday (0700-1500hrs)Pay Rate: $28.27/hr Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.Job Description: In this key role, you will oversee a state-of-the-art healthcare Control Centre. Your role will be to monitor numerous systems including fire and life safety, access control and CCTV. You will assist in tracking and deployment of security staff and handle a variety of dispatch duties including incident call taking. Will report directly into the Dispatch Team Lead.Essential Job Functions:•Provides leadership, direction, and ongoing coaching and training.•Ensures all standing orders and scheduled daily activities are carried out as required for each shift.•Ensures site staff adhere to all Paladin Security and hospital security policies and procedures.•Plans and implements shift work schedules.•Ensures all Security Guards have received the mandatory training.•Motivates staff and issues commendations.•Disciplines staff when necessary and ensures proper documentation is passed onto head office.•Attendance Management•Performs security audits.•Documents and investigates security incidents and complaints.•Communicates any concerns/issues with Client Service ManagerRequirements:•At least one year security experience in a team lead role preferred•Post-Secondary education in a law enforcement/security program from a recognized college preferred•Working knowledge of the Trespass to Property Act and Mental Health Act•Superior written and verbal communication skills•Demonstrated punctuality and reliability, tact, and diplomacy.•International Association of Healthcare Security Services (IAHSS) certificate would be an asset•Valid Ontario Security License•Immunization Record including MMR. Varicella, and 2 TB tests•First Aid & CPR Level C•Vaccination StatusHighlights:•Extensive Paid Industry Training•Employer Paid Benefits•Opportunities for Growth & AdvancementAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.This job reports to the Client Service Manager This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift. Number of Openings for this position: 1
Series Lead
Aecon Group Inc., Bowmanville, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being. Believe in helping you build your career through our Aecon University and Leadership Programs. Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! About Us We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. Our business success relies on strong execution and continuous improvement driven by the diversity expertise and teamwork ofour employees. We are always searching the globe for exceptional candidates to join the Aecon family and be a part ofour forward-thinking, innovative, best-in-class organization. Aecon is currently looking for Series Leads to join our Nuclear Projects. The Series Lead is charged with the planning of the work for an entire series. They are accountable to assure that theseries is planned and that the technical and process requirements are well understood and documented byconstruction. They are a person of significant experience who has done the work in their series before. They becomean SME when they are on the shift supporting the efforts of the CSS. They report to the Integration Manager directlywhen they are not on shift and for the purposes of their function. However, they report to the CSS directly when theyare on shift. What You'll Do Here The Series Leads are responsible for planning the series and specifically defined scopes of work. Thesenormally encompass large numbers of Comprehensive Work Packages. Assure that the CWPs being developed and marshalled by the Project Coordinators and Field Engineers meetall design and technical requirements but be as simple and executable as possible. Verify that all work is planned and that it is executable in the field. Confirm that all of the Inspection and Test Plans (ITPs) in a series meet all design and technical requirementsbut are understandable by construction field leadership. Ensure compliance with all requirements for fabrication, installation, construction of modifications including thosein CSA N286.3 and CAN/CSA-N285.06 They are tasked with collaborating with engineering and construction to assure that the linkage between design,constructability, and execution sustains. They assure that documentation and QA/QC execution and RTS efforts are carefully maintained. Oversee theexecution of ITPs and work sequencing. They are the closest to the front line that has responsibilities for look ahead and planning around look aheadprocesses. They ask for and assure that all QA/QC resources are available to support Project Execution. Identify, report, and secure approval for deviations from the design documents as they occur and before releaseto construction. Ensure the fulfillment of code required regulatory obligations, NDE examinations and process verification. Their planning should help support the CSS as they direct construction activities that should be performed inaccordance with written and approved policy, standards, programs and applicable procedures. Develop and write detailed work plans in cooperation with construction leads. Maintain high standards related to final product quality and to consistently require conformance from both staffand subcontractors. Work within the established budget for all assigned resources ensuring that sufficient staff is available to supportthe assigned work. Identify and assist in disposition of variances from budgets. Participating in assessing and delivering training needs. Accountable for technical support, leadership, production targets and success of assigned RFR Scope Provide technical strategic support and advice on shift They are often a place where technical issues begin to be escalated. They are often the first line of escalation. They are to escalate to the Shift Engineering Lead They are tasked with collaborating with engineering and construction to assure that the linkage between design,constructability, and execution sustains Provide and ensure effectiveness of the liaison function between field trades and design engineers for problemresolution and information flow Establish and maintain interfaces with other internal groups, subcontractors and suppliers supporting the project Accountable for technical support, leadership, production targets and success of assigned RFR Scope What You Bring To The Team Engineering Degree or Engineering Technology diploma 5+ years of experience with nuclear engineering, modification, maintenance and construction projects Sound knowledge of engineering principles and process associated with nuclear generation facilities Construction Work Package assembly experience Knowledge of OPG work and configuration management systems considered an asset (Passport/Asset Suite). Retube, Feeder Replacement, or Single Fuel Channel Replacement considered an Asset Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Team Lead - French Support
Equest, Montreal, QC
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Team Lead - Bilingual Support , you will be responsible for providing guidance, coaching and support to your team. In addition, you will be providing remote and on-site support and training to our clients that use our software both in English and French . This is a r emote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Requirements: Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner. Logging and documenting all customer interactions within our ticketing system and escalating matters as required. Collaborating with other groups/departments to streamline service delivery. Identify opportunities to drive process improvements that positively impact the client's experience. Develop knowledge and understanding of our software and the supporting Infrastructure. Achieve program certification within your primary group within 6 months, and additional program certification/s within 18 months, up to PBS Certified Professional status. Maintaining a high level of punctuality as well as a consistent, reliable attendance standard. Achieving and exceeding KPI targets and other Metrics defined by the department. Available to travel as and when the need arises throughout the US and Canada. Keeping abreast of Software enhancements and new released, by attending Apogees and reviewing release notes. Assisting and training current as well as new staff members. Maintaining and contributing knowledge-based articles including informational articles, how-to's, troubleshooting guides and FAQs. Escalating Incidents, Problems, and Enhancement tickets to our development team. Ticket/ Queue Management - Reviewing and actioning outstanding tickets as required. Problem Management - Define, address, and manage the root cause of a problem, to help prevent further issues. Communicate and coach direct reports on daily performance and quality & quantity of work, behavior, punctuality, and attendance standards within the team. Analyze and evaluate KPI targets and other Metrics defined by the department, and use results for performance reviews, to help develop Analysts and improve team performance. Manage/coordinate client escalations and communications. Escalate client as well as staffing issues and concerns to the Program Manager. Collaborating with other team leads to ensure adequate staffing levels are scheduled and maintained. Commit to an ongoing personal development and cross-training as recommended by the Program Manager. Create a positive workplace culture. Qualifications: Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing. Strong Leadership and coaching abilities Strong time management & organization skills. Strong decision making and analytical abilities. Strong detail orientation. Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc. Ability to work independently and within a team environment. College Diploma. Must have Valid Drivers license. Previous customer service, helpdesk or dealership experience will be considered an asset. Over 3+ years of PBS experience, Dealership/Automotive or leadership experience within a customer support environment What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Sr. QA Lead to create test plans/cases, and conduct testing for an MS Dynamics F&O implementation for our financial services client
S.i. Systems, Toronto, ON
Sr. QA Lead to create test plans/cases, and conduct testing for an MS Dynamics F&O implementation for our financial services client Location: Downtown Toronto (hybrid)Duration: 12 month (possibility of extension)Job Description:Reporting to the Director of Applications and IT Transformations, the Quality Assurance & Test Lead, D365 Finance, will be a part of an implementation of Microsoft Dynamics 365 Finance.The Quality Assurance & Test Managers will collaborate with leaders across the organization (eg. Product Management, Finance, Standards and Quality Assurance) in the planning, design and execution of testing strategies, while promoting efficient processes and methodologies, and will coordinate with the System Integrator responsible for the implementation. Job Responsibilities: Create test plans, test cases and test scripts based on requirement documents and business User StoriesDevelop and maintain automated test suites using test automation toolsPlan and execute test cases, maintain test matrix including status of defects.Validate all issues raised and track the progress to completion.Leverage DevOps to manage test cases, reporting and tracking defects, interacting with developers, business, and technical product owners.Review QA Analyst test plans to ensure proper test strategies and risk mitigation elements. Must Have Skills:5+ years creating test plans/cases2+ years of experience as a QA LeadExperience testing for MS Dynamics F&O implementations Nice to Have Skills:Experience with MS DevOps or Azure for testingQA Certification with ISTQB or QAI Apply
Team Lead - French Support
Equest, Calgary, AB
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Team Lead - Bilingual Support , you will be responsible for providing guidance, coaching and support to your team. In addition, you will be providing remote and on-site support and training to our clients that use our software both in English and French . This is not a remote work opportunity. Job Requirements: Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner. Logging and documenting all customer interactions within our ticketing system and escalating matters as required. Collaborating with other groups/departments to streamline service delivery. Identify opportunities to drive process improvements that positively impact the client's experience. Develop knowledge and understanding of our software and the supporting Infrastructure. Achieve program certification within your primary group within 6 months, and additional program certification/s within 18 months, up to PBS Certified Professional status. Maintaining a high level of punctuality as well as a consistent, reliable attendance standard. Achieving and exceeding KPI targets and other Metrics defined by the department. Available to travel as and when the need arises throughout the US and Canada. Keeping abreast of Software enhancements and new released, by attending Apogees and reviewing release notes. Assisting and training current as well as new staff members. Maintaining and contributing knowledge-based articles including informational articles, how-to's, troubleshooting guides and FAQs. Escalating Incidents, Problems, and Enhancement tickets to our development team. Ticket/ Queue Management - Reviewing and actioning outstanding tickets as required. Problem Management - Define, address, and manage the root cause of a problem, to help prevent further issues. Communicate and coach direct reports on daily performance and quality & quantity of work, behavior, punctuality, and attendance standards within the team. Analyze and evaluate KPI targets and other Metrics defined by the department, and use results for performance reviews, to help develop Analysts and improve team performance. Manage/coordinate client escalations and communications. Escalate client as well as staffing issues and concerns to the Program Manager. Collaborating with other team leads to ensure adequate staffing levels are scheduled and maintained. Commit to an ongoing personal development and cross-training as recommended by the Program Manager. Create a positive workplace culture. Qualifications: Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing. Strong Leadership and coaching abilities Strong time management & organization skills. Strong decision making and analytical abilities. Strong detail orientation. Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc. Ability to work independently and within a team environment. College Diploma. Must have Valid Drivers license. Previous customer service, helpdesk or dealership experience will be considered an asset. Over 3+ years of PBS experience, Dealership/Automotive or leadership experience within a customer support environment What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.