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Client User Identity and Access Management Platform Operations Lead, Deloitte Global Technology
Deloitte,
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. Work you'll do In this interesting and diverse role, you'll be leading efforts to drive operational excellence for the Client-User Identity and Access Management solution utilized by Deloitte clients to authenticate to Deloitte solutions. Manage operational support team. Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service Manage the application source code and source code based configuration management systems, Continuous Deployment (CD) pipelines, test automation frameworks, and functional testing suites Stay up-to-date on new technologies and automation techniques to improve the quality and efficiency of our technology operations Manage all production escalations received from various sources Identify the business impact of each escalation to determine Priority Host the Bi-Weekly Meetings with the Business to discuss status of various production changes Acts as a back- up Communication Officer in sending out notification of Priority 1 and Priority 2 incidents to selected Distribution Lists Ensure all change requests and defects are recorded Responsible for coordinating after-hours implementation activities Support the Business, Application Managers, and client's in resolving production issues About the teamDeloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived. Enough about us, let's talk about youDo you possess the following experience?: 5+ Years hands on experience with Operations of Mission Critical Software Infrastructure Experience in technical support, QA, or workflow support Must be able to context-switch and manage multiple partners in parallel across various implementation stages Experience working with version control software, ADO, GitHub Participate in a 24x7x365 on-call rotation BS/BA degree or equivalent experience Prior Big 4 experience Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Job Segment: Testing, Operations Manager, QA, Quality Assurance, Technical Support, Technology, Operations, Quality
Security Team Lead Full Time Headwaters
Paladin Security, Orangeville, ON
Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / RequirementsPosition: Security Team Lead Site: HeadwatersCity: Orangeville, ONStatus: Full-TimeHours: Monday to Friday (0700-1500hrs)Pay Rate: $28.27/hr Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.Job Description: In this key role, you will oversee a state-of-the-art healthcare Control Centre. Your role will be to monitor numerous systems including fire and life safety, access control and CCTV. You will assist in tracking and deployment of security staff and handle a variety of dispatch duties including incident call taking. Will report directly into the Dispatch Team Lead.Essential Job Functions:•Provides leadership, direction, and ongoing coaching and training.•Ensures all standing orders and scheduled daily activities are carried out as required for each shift.•Ensures site staff adhere to all Paladin Security and hospital security policies and procedures.•Plans and implements shift work schedules.•Ensures all Security Guards have received the mandatory training.•Motivates staff and issues commendations.•Disciplines staff when necessary and ensures proper documentation is passed onto head office.•Attendance Management•Performs security audits.•Documents and investigates security incidents and complaints.•Communicates any concerns/issues with Client Service ManagerRequirements:•At least one year security experience in a team lead role preferred•Post-Secondary education in a law enforcement/security program from a recognized college preferred•Working knowledge of the Trespass to Property Act and Mental Health Act•Superior written and verbal communication skills•Demonstrated punctuality and reliability, tact, and diplomacy.•International Association of Healthcare Security Services (IAHSS) certificate would be an asset•Valid Ontario Security License•Immunization Record including MMR. Varicella, and 2 TB tests•First Aid & CPR Level C•Vaccination StatusHighlights:•Extensive Paid Industry Training•Employer Paid Benefits•Opportunities for Growth & AdvancementAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.This job reports to the Client Service Manager This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift. Number of Openings for this position: 1
Sourcing Category Lead - IT Procurement & IT Contract Management
Hydro One Networks inc., Toronto, ON
49453 - Toronto - Regular - Full Time/Permanent Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play. It’s an exciting time to join the team at Hydro One! Job Function: Performing assigned work under the direction of the Manager, IT Procurement/ IT Contract Management and/or the Sr. Manager of Contract Management, the Sourcing Category Lead is responsible for leading overall planning, execution and coordinating of assigned high value and high impact categories, contracts and software license and maintenance renewals to manage throughout its lifecycle per the defined category plan. In addition to managing one or more categories and/or contracts, this position will also act in a support role to other sourcing category leads to manage one of three core functions across category planning, sourcing and contracts management. This position requires a strong emphasis on category and product knowledge related to IT Hardware, Software and Telecom Products and Services. Procure and manage contracts related to either Consultant Services, IT and Telecom Hardware, Software Licensing, Software Maintenance, and other types of services mainly related or mechanical and structural, electrical, computer (IT/Telecom) or general products including engineered products where the design, technical specifications, regulatory requirements, quality assurance standards and inspection checks are already established. Process and administer awards involving the most complex commercial issues. Procurement of such products and/or services may be by way of a Request for Quotation, Request for Proposal, Single Source Justification, etc. so an understanding of the procurement process is required. Manage existing Contracts and Software/Hardware Renewal Agreements related to IT and Telecom equipment, services, software licenses and software maintenance and technical support. Must have a good understanding of IT Security documentation and requirements as well as being able to work with the various Lines of Business (LOB) and Legal on requirements for Scopes of Work (SOW), Master Service Agreements (MSA) and contractual Terms and Conditions, in an effort to facilitate a new or renewal agreement for Contracts. Manage existing Contracts and Software/Hardware Renewal Agreements related to IT and Telecom equipment, services, software licenses and software maintenance and technical support. Must have a good understanding of IT Security documentation and requirements as well as being able to work with the various Lines of Business (LOB) and Legal on requirements for Scopes of Work (SOW), Master Service Agreements (MSA) and contractual Terms and Conditions. Strong negotiation skills are required to ensure effective cost management, concurrence on mutually accepted terms and conditions and security requirements while being able to drive value in an effort to facilitate a new or renewal agreement for Contracts. Job Description: Category Planning Responsibilities: Lead in the development and maintenance of category profiles and own the overall execution of a high value and high impact categories, as assigned. Conduct category analysis with particular emphasis on spend analysis and market intelligence activities for high / medium / low categories, as assigned. Support fact-based analysis and reporting for end-to-end value chain optimization. Identify relevant external market trends with respect to the industry and/or category. Lead the analysis of end-to-end value chain costs for respective categories. Collect, manage and assess relevant external benchmarks in order to assess Hydro One’s performance against those benchmarks. Collect and manage category / supplier data including spend data segmentation. Sourcing Specialist Responsibilities: Responsible for the review and adequacy of competitive sources and take corrective action where sources are insufficient. In collaboration with the Operations procurement team, develop and implement a procurement strategy taking into account the marketplace and the needs of the requisitioner and end user Responsible for the preparation and review draft and final bid documents (i.e. commercial sourcing reviews, price competition sheets, letter of intent, make awards, purchase orders and instruction noticed) to ensure resolution of any areas of concern or ambiguity, writing the technical specification when necessary Establish that acceptable quality program levels are assigned and that clear acceptance criteria exist. Review specifications to ensure purchasing conditions confirm to standards, policies, practices and jurisdictional requirements. Resolve areas of conflict whether in commercial, quality or technical areas. Issue requests for quotes and bids and any subsequent addenda Responsible for Hydro One Services Company and other (such as AECL) bidder’s list to ensure adequacy of competitive bidding. Investigate and assess industries' ability to meet specific Hydro One supply needs and develop new sources as required. Perform a thorough evaluation of companies manufacturing facilities, financial health, safety record, service record, staffing and quality assurance programs, etc. to establish capability, adequacy and experience for specific product lines and services . Monitor suppliers' performance and provide assistance to new suppliers to be recommended for inclusion on future bid lists. Investigate unsatisfactory vendor performance and work with supplier to correct the situation, or as a last report, arrange for the removal of the supplier from future bidding. Maintain current records on supplier’s capabilities and performance Evaluate incoming bids and quotes for vendor exceptions. In the analysis of bids, consider quality assurance, technical specifications, delivery requirements, commercial variances, and vendor historical performance and capabilities, and other relevant factors. Monitor progress and resolve difficulties related to products and services during manufacturing or at site. Liaise with requisitioners and Hydro One’s legal, transportation, tax and labour relation’s staff. Initiate corrective action that the best meets Hydro One’s company needs. Assist in resolving differences of opinion related to contract interpretation. Arrange as required pre and post-award meetings with suppliers and inspection to ensure a clear understanding of contractual responsibilities Review specifications and statements of work to ensure purchasing conditions conform to standards, policies, practices and jurisdictional requirements Accountable to ensure a thorough evaluation of companies manufacturing facilities, financial health, safety record, service record, staffing and quality assurance programs etc. to establish capability, adequacy and experience for specific materials and services. Contract Management Responsibilities: Lead in negotiating contracts where no adequate competition exists or where sole source and only acceptable source is in the best interest of Hydro One. Prepare funding documents and approve or obtain approvals as required. Preparation of various purchase documents such as commercial bid reviews, price competition sheets, letter of intents, FAX awards, purchase orders, and instruction notices. Arrange as required, post [1] award meetings with suppliers and inspection to ensure a clear understanding of contractual responsibilities Manage existing Contracts and Software/Hardware Renewal Agreements related to IT and Telecom equipment, services, software licenses and software maintenance and technical support by working with the Line of Business (LOB) and Vendor base to ensure timely renewals are facilitated on time and ensuring all license requirements are met in collaboration with the appropriate end user LOB as well as ensuring costs are aligned with LOB budget requirements. Ensure all Renewal agreements are in compliance to Hydro One’s contract standards, privacy and IT Security requirements. Administer contracts to ensure contractual obligations are fulfilled, including reviewing claims, progress payments, and escalation claims on contracts to ensure they adhere to the contract conditions including jurisdictional requirements and approve or recommend approval as required. Take the lead in resolution of disputes and claims. Ensure the necessary funding of approval documents are developed and processed. Manage contract compliance (i.e. volume discounts) Support category teams on iterations of contracts In collaboration with legal, resolve differences of opinions related to contract interpretation. Assess vendor performance during the execution of work to ensure contractual requirements are being met and to establish a performance record to be used in the placing of future business. Assess construction and operating reports on performance and update vendor performance databases. Cross Functional Responsibilities: 1. With direction from the Sourcing Category Manager, determine upcoming category opportunities and priorities. Determine short term tactical and long term strategic approaches 2. Engage with cross functional category management teams as needed 3. Execute responsibilities with regards to process improvements as directed by the Sourcing Category Manager 4. Face off with internal clients to provide customer service across areas of category planning, sourcing and contracts 5. Continuously ensure effectiveness of purchasing channels, in alignment with strategies to support the Sourcing Category Manager 6. Provide guidance to Operations Procurement teams on technical matters relating to materials and services for their line of business 7. Perform other duties as required Job Specification Factor Degree Points Education: Requires an engineering knowledge to provide a complete technical service for the procurement of electrical, electronic, mechanical, civil or structural products including the application of specifications and manufacturing processes and developing new strategies and methods. Requires knowledge of business administration for the commercial administration of all phases of the procurement process. This knowledge is considered to be normally acquired through the completion of 4 years of University training (Grade 12 plus 5 years). Experience : Requires experience to understand the design, regulatory requirements, fabrication, assembly, testing and installation practices in order to assess capabilities of manufacturer's facilities. Requires experience to be familiar with quality management systems and the practices, routines and standards followed within the commercial and industrial field, together with experience in test and inspection of electrical, electronic, computer, and mechanical, civil or structural equipment, to understand the various problems and remedial procedures required, and to assist in the preparation of inspection procedures. Requires experience of inspection to specification, production planning and scheduling, QA, designing, and dealing with people on controversial matters. Requires experience in cost estimating to negotiate claims and contract extras with vendors. Requires commercial experience to understand contracts, contract law, business administration, and the problems arising when there are limited, qualified vendors or no past precedent for technical and contractual administration. Requires experience to understand the procedures and practices of the department and the interrelationships with other requisitioning departments throughout the Company. A period of over 8 years and up to and including 10 years is considered necessary to gain this experience. Difficulty: Will be responsible for leading and developing strategic high impact and high value category plans into the organization. Problems are encountered with all aspects of the procurement process such as reviewing bidding documents, reviewing bids, negotiating sole source contracts, settling claims, adjustments, final payments, and in assessing supplier and manufacturer quality, technical, delivery, jurisdictional and other requirements for conformance to Hydro One Services Company requirements. Solutions are usually based on past practice or precedent but require the interpretation, modification and extension of policies and procedures. Independence: Work assignments originate from Supervisor with little guidance on how to run and operate category planning and execution. Ongoing responsibility to review bidding documents and negotiate contract changes. Assignments are given with general instructions with advice on special aspects. Unusual problems are referred to Supervisor, legal staff or other resources for assistance. Progress and quality checks are made by the Supervisor at significant stages of the work. Supervision: Providing some guidance to others on their relating to the categories they are assigned. They will not be responsible for managing performance and/or approve time but may, on occasion, be required to show others how to perform tasks and duties. May provide coaching and mentoring to junior staff on category planning and execution. Staff Responsibility: Zero (0) Numbers Supervised: Direct = 0 Indirect = 0 Internal Contacts: In addition to managing one or more categories, this position will also act in a support role to other sourcing category leads to manage one of three core functions across category planning, sourcing and contracts management. Engage regularly with senior Supply Chain leadership team to present category planning approach and progress. Contact with other cross functional management teams is required with various requisitioners, taxation, comptrollers and law personnel and functions throughout the corporation. This involves working with them in the solution of problems often of a controversial nature and co-ordination of the various groups, taking the lead where required. Strategic change management is required to align and engage with senior management across cross functional teams within the Lines of Business on strategic category plans and prioritization External Contacts: Lead in negotiating contracts where no adequate competition exists or where sole source and only acceptable source is in. Prepare funding documents and approve or obtain approvals as required. Arrange as required pre and post-award meetings with suppliers and inspection to ensure a clear understanding of contractual responsibilities. Represent Hydro One Services Company in dealings with various major suppliers, consultants and agencies to interpret and negotiate various bidding and contract requirements, to assess and evaluate supplier and manufacturer capabilities to meet Company jurisdictional requirements. Ensure compliance with contract terms and initiate corrective action including withholding of progress payments or changes to terms of contracts, when necessary. Co-ordinate the steps to be taken to negotiate with alternative sources during difficulties involving labour strikes, material unavailability, bankruptcies, etc. This frequently involves influencing senior management, vendors and government regulatory authorities to adopt a course of action to one more favourable to Hydro One Services Company. Accuracy: Responsible for the review and adequacy of competitive sources and take corrective action where sources are insufficient. In collaboration with the Operations Procurement team, develop and implement a procurement strategy taking into account the marketplace and the needs of the requisitioner and end user. Ensure adequacy for competitive tendering. Investigate and assess industries' ability to meet specific Hydro One. Monitor suppliers' performance and provide assistance to new suppliers to be recommended for inclusion on future bid lists. Investigate unsatisfactory vendor performance and work with supplier to correct the situation, or as a last resort, arrange for the removal of the supplier from future bidding. Maintain current records on suppliers' capabilities and performance. Evaluate incoming bids and quotes for vendor exceptions. In the analysis of bids, consider quality assurance, technical specifications, delivery requirements, commercial variances, and vendor historical performance and capabilities, and other relevant factors. Errors in judgment in assessing and establishing quality levels, supplier and manufacturer capabilities or failing to recognize difficulties or initiate remedial measures could result in considerable cost or loss of revenue, through in-service delays, equipment and product failures, unscheduled outages, excessive progress payments, etc. Inadequate analysis and ineffective negotiation of terms and conditions in contracts could result in excessively costly purchasing commitments and could adversely affect the ongoing relationships between Hydro One and Industry. Errors in the above areas may well go undetected until such time as their financial effect was already committed. Errors in defining codes and jurisdictional requirements can have considerable financial and legal manifestations for the Company. Working Conditions: Requires occasional exposure to manufacturing hazards and normal travel hazards while visiting suppliers and manufacturing plants. Such visits require occasional absence from home, averaging two to four nights per month. At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness. We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2024. Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email [email protected] . Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered. Deadline: April 30, 2024 In the event you are experiencing difficulties applying to this job please consult our help page here . Job Segment: Telecom, Telecommunications, Compliance, QA, Quality Assurance, Technology, Legal, Quality
Client User Identity and Access Management Platform Operations Lead, Deloitte Global Technology
Deloitte, Toronto, ON
Client User Identity and Access Management Platform Operations Lead, Deloitte Global Technology Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... Apply now × Apply for Job × × × Enter your email to apply Date: Apr 20, 2024 Location: Multiple Locations, Greater To Company: Deloitte -- Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. Work you'll do In this interesting and diverse role, you’ll be leading efforts to drive operational excellence for the Client-User Identity and Access Management solution utilized by Deloitte clients to authenticate to Deloitte solutions. Manage operational support team. Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service Manage the application source code and source code based configuration management systems, Continuous Deployment (CD) pipelines, test automation frameworks, and functional testing suites Stay up-to-date on new technologies and automation techniques to improve the quality and efficiency of our technology operations Manage all production escalations received from various sources Identify the business impact of each escalation to determine Priority Host the Bi-Weekly Meetings with the Business to discuss status of various production changes Acts as a back- up Communication Officer in sending out notification of Priority 1 and Priority 2 incidents to selected Distribution Lists Ensure all change requests and defects are recorded Responsible for coordinating after-hours implementation activities Support the Business, Application Managers, and client’s in resolving production issues About the team Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in ''what is'' but rather ''what can be'' to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived. Enough about us, let’s talk about you Do you possess the following experience?: 5+ Years hands on experience with Operations of Mission Critical Software Infrastructure Experience in technical support, QA, or workflow support Must be able to context-switch and manage multiple partners in parallel across various implementation stages Experience working with version control software, ADO, GitHub Participate in a 24x7x365 on-call rotation BS/BA degree or equivalent experience Prior Big 4 experience Total Rewards The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver. Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as ''Deloitte Days''), flexible work arrangements and a hybrid work structure. Job Segment: Testing, Operations Manager, QA, Quality Assurance, Technical Support, Technology, Operations, Quality Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... Apply now × Apply for Job × × × Enter your email to apply
Specialist System Design
Canadian National Railway, Montreal, QC
At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Specialist System Design is to take ownership of the detailed functional design and production of subsystem components, whether based on a packaged solution or on custom development.This requires working with product management, architecture, internal business clients, operations officers, and end users to understand the End-to-End architecture, requirements, expected use-cases and interfaces of the subsystem components.This role also implies working with other System Designers in the team to ensure consistent application of the process and best practices expected all members. System Designers are also involved in the development, testing, integration, delivery, and support phases of the project.Main ResponsibilitiesWorks with managers, product management, architecture, and other members of system design team to drive best practices during the delivery of a system and to support the initial support phases.System Design·      Analyze sub-system component issues and/or business requirements to design effective, high-availability, business-critical solutions.·       Understand the proposed high-level architecture and transpose it into subsystem component functional and non-functional requirements.·       Produce all associated design documentation expected within a rigorous System Engineer process.·       Follow standards and best practices to ensure the system design is maintainable and sustainable for the complete subsystem component lifecycle.·       Follow standards and best practices to ensure reliability, safety, and cybersecurity standards are imbedded in the design of the subsystem.·       Work with other System Designers to adopt, improve, and enforce best practices.·       Understand rail subsystem architectures to develop specifications on technical design aspects (hardware, software, and Cloud integration)·       Design and propose enhancements and modifications to the subsystem architecture.·       Work with CN personnel in the various business units (Regulatory, Network Operations, Mechanical, I&T Operations, etc) to ensure all requirements are properly designed.Delivery & Quality ·       Work with Project Managers to identify design, build, lab testing, and field testing deliverables with associated estimates, including technical risks·       Work with the development team to ensure system design is fully understood and developed with high quality.·       Define the deployment plan of the software and/or the hardware with internal business clients and support validation and verification activities performed by field personnel.·       Ensure compliance to technical specifications by overseeing subsystem development, test strategy definition, test procedure creation and execution.·       Work with quality leads, management, and QA to constantly monitor quality KPI’s and implement design improvements.·       Apply and ensure compliance with all appropriate CN I&T standards (Security, Architecture, Project Delivery Methodology, SOX, Telecom, Software Engineering)·       Engage external suppliers and work with internal business clients, supply management, and regulatory teams for the delivery, support, and improvement of new and existing services.·       Manage supplier roadmaps (hardware & software) based on CN strategy and needs.·       Define, implement, and maintain software and software configuration of CN components.·       For smaller projects, development of software solutions using:o   Linux command line (preferably RedHat Enterprise Linux)o   Bash scripting languageo   Pythono   C++, including GCC, makefile or cmakeo   GIT Repositorieso   Rest API server implementation and queries·       Understanding system network configuration for the modification, creation, and debugging using:o   Traffic flow control mechanismso   iptables and nftableso   DNS, SNMP, SSH, SSL·       Understanding cloud-based infrastructure (Google, Azure, AWS) solutionso   Cloud orchestrationo   Cloud data integrationo   Hybrid Integrationo   Integration Platform as a Service·       Support segment testing of system software and configuration.·       Define, execute, and report pilot testing of new solutions.·       Follow Change and Release Management processes by initiating Change Controls requests and executing cut-over plans.·       Investigate production, deployment, and migration issues in the lab environment to determine appropriate corrective actions, impact analysis, and root causes.·       Operationalization of new solutions via documentation, training, and demos.RequirementsEducation/Certification/Designation·       Bachelor’s degree in computer engineering, software engineering, electrical engineering, computer science, or equivalent degree and experienceSkills/Knowledge·       Excellent oral, written and presentation skills.·       Detailed understanding of industry standard system engineering and design principles.·       Expertise in the redaction, review, and validation of compliance of system requirements.·       Ability to analyze, design and document detailed designs.·       Proficient in documentation of model, performance, capacity planning, and strategic technical decisionExperience·       Minimum 7 years overall work experience·       Minimum 7 years in system or software engineering and design including writing business and technical requirements·       Minimum 2 years in Cloud integration·       Minimum 2 years in a leadership role of leading developers·       Proficient in software programming technologies in following area of expertise:o   Linux command line (preferably RedHat Enterprise Linux)o   Bash scripting languageo   Pythono   C++, including GCC, makefile or cmakeo   GIT Repositorieso   Rest API server implementation and queries·       Understanding system network configuration for the modification, creation, and debugging using:o   Traffic flow control mechanismso   iptables and nftableso   DNS, SNMP, SSH, SSL·       Understanding cloud-based infrastructure (Google, Azure, AWS) solutions.o   Cloud orchestrationo   Cloud data integrationo   Hybrid Integrationo   Integration Platform as a ServiceAssets·       Experience in working with Agile and DevOps development organizations.·       Managing lifecycle of delivery of complex software solution.·       Experience with executive presentations.Working Conditions·       In office presence required 3 days a week.About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.