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Overview of salaries statistics of the profession "Quality Assurance Manager in Canada"

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Overview of salaries statistics of the profession "Quality Assurance Manager in Canada"

5 025 $ Average monthly salary

Average salary in the last 12 months: "Quality Assurance Manager in Canada"

Currency: CAD USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Quality Assurance Manager in Canada.

Distribution of vacancy "Quality Assurance Manager" by regions Canada

Currency: CAD
As you can see on the diagramm in Canada the most numerous number of vacancies of Quality Assurance Manager Job are opened in . In the second place is British Columbia, In the third is Quebec.

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Quality Assurance Team Lead
Distress Centre Calgary, Calgary, Alberta
Contract Position – Full time Quality Assurance Team Lead 35hours/Weekly Contract ends December 2021 with possibility of extension Closing: April 24, 2021Distress Centre Calgary provides Calgary and area with 24-hour crisis support. We do this through our 24/7 crisis and 211 information and referral phone lines, daily online services, and professional counselling. All our services are free, and because we do not define crisis, anyone can contact us day or night about anything.We support all social issues – homelessness, poverty, depression, mental illness, bullying, addiction, PTSD, domestic violence, abuse, etc.We believe in providing a compassionate and supportive environment for our staff and volunteers.Applicants from diverse backgrounds are encouraged to apply as Distress Centre is committed to offering a diverse and safe workspace free from discrimination. All applicants are considered regardless of age, gender, race, disability, gender orientation, sexual identity or expression, or religion.Qualifications: + Diploma or Degree in a Human Services related field is required + Naloxone Training Certification + Gender-Based Analysis+ Certification + Brain Story Certificate of AchievementSkills/Abilities + Knowledge and/or work experience in case management, crisis intervention, addictions, domestic violence, suicide risk assessment and intervention, mental health, and/or youth issues. + Experience with vulnerable populations and knowledge of community resources + Experience with supervision of volunteers and /or staff is an asset + Technical skills including contact centre operations, database, and record keeping/documentation experience + Taxonomy knowledge an asset+ Excellent organizational and time management skills + Ability to work effectively independently and in a team environmentJob Objective+Ensure the contact centre is meeting the operational requirements of the agency and needs of the community through quality assurance + Recognize and monitor staff performance and keep Crisis and 211 Team Leads informed through regular updates and reporting. + In conjunction with the 211, Crisis, Volunteer, and Quality Assurance Team Leads, oversee and ensure the smooth operation of the Contact Centre + Coordinate and assist with reporting and quality assurance requirements for the crisis, 211, and volunteer programs in consultation with Crisis and 211 Program Managers, Senior Organizational Performance Analyst, etc. + Identify performance management and training needs in the Contact Centre for CCC/211 staff and Crisis Line Responders, and be present for consultation as required. + Ensure applicable stakeholders are informed regarding any quality assurance changes or concerns within the Contact Centre team.The duties and responsibilities outlined above are representative but not all inclusive. Other related duties as required.Benefit of joining Distress Centre: + Opportunity to be part of a team committed to social impact. + A diverse workplace and great working environment, including the opportunity to participate in wellness activities.+ Ongoing training and skills development, including a staff development fund. + Benefits, matched RRSP plan & competitive salary.+ Generous vacation package.Lines of Communication/Accountability + Reports to the 211 Program Manager + Works closely with the Contact Centre Team Leads, Crisis Program Manager, as well as Senior Organizational Performance AnalystSpecial Working Conditions/Shift Requirement (Open to working on-site and access to remote work station) + General work hours are 9am to 5pm, Monday to Friday however some flexibility is required for program related meetings/committees. + The Quality Assurance Team Lead will be required to work one scheduled shift per week as a CCC/211CSR in the Contact Centre. + On-call coverage: evening and weekend on-call coverage for CCC/211CRS on-call list (as per staff rotation schedule) + Access to a remote work site that ensure security and confidentiality of client informationWorking during the pandemic: + We adhere to the Public Health Measures. + We have a comprehensive On-site and Remote work-site strategy. + We have different platforms aimed at supporting our team. Please submit a resume to [email protected] Please quote ‘Last Name, First Name and F/T Quality Assurance Team Lead on the subject line. We thank all applicants for their interest, only those selected for an interview will be contacted. No Phone Calls Please
Manager of Quality Development
Silvera for Seniors, Calgary, Alberta
Find meaningful work with seniors.Enjoy working on a high-performance team while making a difference in the lives of independent seniors.Choose an opportunity to support our vibrant communities across CalgaryBenefit from flexible hours, healthcare coverage and a pension plan.Under the direction of the Senior Manager of Innovation and Impact, the Manager of Quality Development will be responsible to define, implement and manage the pro-active processes to ensure the organization’s established processes are in compliance to the legislation, regulations and organizational policies.  The manager will audit, analyze and evaluate current standards and practices, identifying innovative and promising practices that will improve and enhance the organization’s performance. The manager also mobilizes and supports the employee teams to continuously excel within a culture of service, in alignment with identified business goals and strategies.Key responsibilities include:Establishes and manages the quality assurance methodologies and standards lifecycle through design, implementation, evaluation, improvement identifications, redesign and renewalMonitors, evaluates, measures and reports on effectiveness of implemented process improvement initiatives.Assesses current systems and develops new solutions to enhance quality control, working with other leaders to enact and improve procedures while identifying opportunities to enhance productivity, develop fluency and competency.Determines training gaps (in employees; and develops communication materials for staff teams on a range of topics related to quality to achieve employee buy-in, understanding, process adoption and performance improvementPerforms gap analysis, initiates action plans to close gaps with the aim to continually improve performance, supports employee compliance  with Silvera’s policy and proceduresActively participates, supports and leads external audits from existing regulatory bodiesPerforms internal self-inspections and performance audits; collaborates with staff regarding any identified issues with established standards to confirm and resolve issues through education and clarificationDevelops pro-active strategies as preventative measures against potential future issues with organizational systems or processes.Maintains comprehensive records of quality assurance activities, issues and improvements.Monitors, identifies and investigates incidents from a quality perspective; and facilitates reviews as a means of reporting and follow-up to critical incidentsSupports a culture of continuous quality improvement, including mentoring managers in using data from reports to identify areas of opportunity for improved operations.Desired qualifications:Diploma or degree in business, human services or related disciplineMinimum two years of process improvement/quality development experience with complex or decentralized organizationsFamiliarity with the Alberta Housing Act and the Social Housing Accomodation regulation are a definite asset, as is experience with Seniors or social housing.Strong analytical skills with the ability to synthesize information for a wide variety of applicationsExperience using change management principles and practices with operations teams to achieve organizational objectives.Excellent verbal and written skills; experience with training and facilitation an assetExcellent interpersonal leadership, problem solving skillsAble to build and maintain strong working relationships with diverse stakeholders, while keeping them accountable to an agreed upon course of action.Strong computer skills (MS Office), and time management skillsAttention to details and able to focus on data from multiple sources to identify issuesWorking conditions: Valid Alberta drivers’ license and access to reliable vehicle, as travel within Calgary is requiredAbility to respond to a variety of changing duties and work routinesAble to manage multiple timelines, deadlines and deliverablesWork within a population vulnerable to illness; e.g.  flu or pandemic outbreak Hours of work:Mon-Fri from 8:00 a.m. to 4:00 p.m.After hours and weekend work is occasionally required.What we offer:Competitive wage and benefitsTraining is providedPersonally rewarding work as part of a great teamCareer advancement opportunitiesSilvera employees create positive impact every day. Together, we serve people who make their home with us, including in our supportive living communities, which provide meals, housekeeping and Active Aging programs.Our workforce is diverse, and there are opportunities in dining, housekeeping, maintenance and administration. We celebrate each other through training, recognition and opportunities for growth. We offer flexible full-time, part-time and casual hours.Silvera. More than 55 years of non-profit service to Calgarians. Home to more than 1,450 residents. Live your best life with us by building a meaningful career.We thank all applicants; however, only those selected for an interview will be contacted.Due to the current high volume of applications, we will not be accepting Phone calls about individual applications or Walk-in Applications. No Phone Calls Please.*All prescreen questions must be answered completed for an application to be processed, incomplete applications may not be considered 
Manager, Family Outreach and Mental Health (HR344)
Carya (formerly Calgary Family Services), Calgary, Alberta
At carya (formerly Calgary Family Services), we know that the strength of our community is rooted in its people.  That’s why we’ve dedicated more than 110 years of service to creating healthier, more connected communities in Calgary.With numerous programs for youth, families, and older adults, we provide a spectrum of mental health and social inclusion services for people of all ages - from babies to youth to older adults - and their support networks. Our highly skilled team encourages thousands of Calgarians each year to discover their full potential and build flourishing relationships with their families and community.This position reports to the Director of Strong Families in Community. Position Summary Our strength is our people, who together with their diverse backgrounds create a workplace where both people and excellence is valued and innovation and collaboration lived out. The Manager of Family Outreach and Mental Health is responsible for the oversight of clinical family programs that predominantly occur in the community or family home. This management portfolio is heavily partnered and requires significant reporting and relationship management with Children’s Services including the Family Resource Network. This portfolio also partners closely with Catholic Family Service, and FFT LLC as key stakeholders. This manager is responsible for staffing and staff management, quality assurance, funding reporting, and proposals. The manager also provides agency wide leadership and supports agency initiatives where appropriate.Relationships are the how and the why of the work we do. This manager role requires the skill and knowledge in leading teams through change and transition. This includes sharing and holding program, department and organizational vision as well as agility, innovative and creative thinking while nurturing a healthy staff and agency culture. Responsibilities 1. Administration and Program LeadershipParticipate in developing and implementing the strategic direction of the Strong Families in Community (SFC) Department with a clear commitment to the principles of Truth and Reconciliation, trauma informed practice, and a natural supports frameworkLead and motivate the various teams to achieve the outcomes outlined in program logic models, agreements and contracts; align with the framework offered by the agency policies, strategic direction, vision, mission and valuesOversee quality assurance processes and accountabilities for family and community counseling supervisors and teams to push the boundaries on excellence and innovationMonitor outcome data and utilizes it to inform program development and decision makingCoordinate with the Director and SFC managers regarding service delivery, administrative and community issuesOversee staff recruitment, orientation, development and evaluationLeads nominal and funding reports for all Family Outreach and Mental Health programs, and leads or supports with all proposals related to these programs 2. Supervision and Staff DevelopmentIs familiar with current clinical methodologies and committed to continual learning of leading and best practices demonstrated in researchProvide strong leadership and cultivate a culture of excellence, respect, accountability, self care, innovation and collaborationMentor and support supervisors in clinical and administrative support to their teams.Be a resource to staff and management on current research, trends, methodologies and approaches relevant to the presentation and treatment of mental health and social isolation concerns in children, youth and adultsAssist supervisors and the team with clinical ethics, having familiarity with ethical decision making and statutory policies affecting clientsImplement fair and consistent personnel practices, including identifying areas of growth and development for directly reporting staff, facilitating regular supervisions and annual reviews, and ensuring they reflect the policies and procedures of the agencyActively seek training opportunities for staff and develop cost effective methods for training in coordination with the Director and other managers3. 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Persons from diverse groups are encouraged to apply. We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted.
Quality Control Manager
Aecon Group Inc., Toronto, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! Key Responsibilities Review, and revise the CQMP. Take all necessary actions to ensure the effective operation and continual improvement of the CQMP. Prepare quality audit programs and schedule; coordinate and perform internal quality audits of key processes (Quality Management System processes) identified in the Quality Manual. Schedule and coordinate external quality audits of key processes identified in the QM. Ensure that all quality audits required under the Quality Documentation are conducted and report the findings to the Lead Quality Manager. Ensure that Fabrication Quality Assurance Personnel perform oversight of fabrication activities throughout the duration of Project fabrication. Possess the authority to immediately stop any work or activity related to the CQMP that is not being performed or carried out in accordance with the PA. Liaise with the Lead Quality Manager and WDBA. Act as the representative of the Lead Quality Manager on all matters relating to the CQMP. Coordinate all matters and issues relating to compliance with the ISO 9001 Standard and AASHTO R-18. Ensure that relevant records are maintained and retained as identified in the CQMP. Ensure that all material certifications and/or material test results are obtained, where applicable, and are acceptable prior to incorporation of the material into the Project Work. Develop and implement a program for correction, prevention and corrective action when applicable, for Non-Compliances related to the CQMP. Carry out quality training for all Construction staff. Carry out all other responsibilities in accordance with the PA and/or Good Industry Practice. Report to the Lead Quality Manager for Quality Assurance matters and directly to the Project Manager. Required Knowledge and Experience 10 + years of experience working in civil construction industry or related as quality manager. Understanding of rules and regulations on a construction site B.Sc. in civil or mechanical engineering, design or related field would be an asset. Knowledge using computer technology (i.e. Microsoft Word, Excel, etc.). Experience supervising a QC inspection team for a materials supervision. Flexible and well organized, detail oriented and multi-tasked. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Manager- SAP Audit
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Our Technology Risk Consulting services team is growing and we are looking for an SAP Risk Consulting Manager to join our team in Toronto. The Technology Risk Consulting practice provides a variety of services to our clients. The successful candidate will focus primarily on providing IT Advisory and Assurance based services to clients running SAP in the Financial Services, Technology and Telecom, and in the Public Sector space and also demonstrate flexibility on IT project and ERP advisory services, information protection and business resilience services. There will be a particular focus on performing SAP audit activities, both in an internal and external audit setting. What you will do Perform external and internal audits on SAP related to IT general controls and automated business process controls. Support in the ongoing automation of SAP audit procedures Reviewing new and existing systems in terms of adequacy of controls, security, operational considerations, conversion issues and project management. Engagement risk management: quality assurance through file review, engagement planning, development and monitoring, engagement profitability Simultaneously deliver multiple client engagements of varying size, scope and complexity. Business development: taking an active role in the business community to increase awareness of the firm's SAP related services and level of commitment to the local market, developing and maturing relationships with internal staff and clients, developing proposals, identifying and pursuing opportunities to increase the practice's penetration in the public and private sector. Service Delivery: conducting interviews, writing reports, conducting interviews and communicating regularly with clients and team members. 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Excellent written and oral communication skills, able to effectively express insights. Demonstrated ability to learn and succeed in a fast-paced environment. Attention to detail and strong organization and analytical skills. Strong understanding of business and audit risks. Has a high degree of personal confidence, enthusiasm and drive. Willingness and ability to travel both within Canada and internationally . Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . #LI-Hybrid Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . 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Supervisor Quality Assurance
Mattr, Drummondville, QC
POSITION SUMMARY:The Quality Assurance Supervisor accountable managing Quality control team and for monitoring the effectiveness of the QMS at the plant level, supporting multiple plants as assigned.This position is responsible for coordinating activities for quality control team members who are involved in the testing and inspection of materials and in-process product, and for auditing processes against internal and external standards.The incumbent will provide a leadership to ensure that quality regulations for products, processes and employees are systematically monitored to provide optimum results with the least amount of wastes and process input. DUTIES: Maintain a safe working environment by aligning with corporate safety rules and regulations, and ensuring a culture of safety Ensure that the equipment and process operate efficiently and safely Provide support to the generation of HAA and SOP The health and safety of workers and others at the work site That the workers are aware of their health and safety responsibilities and duties Provides direction on prioritization of tasks and activities as per production plan requirements Identify and remove roadblocks for team and individuals Manage hiring core team members Mentor, coach and supervise quality control team members In collaboration with System Quality Assurance team and other departments, write/update detailed technical inspection & testing work instructions, checklist, and standard operating procedures. Support strategic implementation of Quality Assurance initiatives at the local plant. Support implementation of the Quality Management System (QMS) elements and auditing processes. Support plant leadership and Quality Assurance team in non-conformance and related incident investigations from Root Cause Analysis to Corrective Action assignment and implementation - across multiple facilities. Provide periodical FTQ performance reports and update DMP board accordingly Track Quality KPIs and report findings using statistical/trend analysis during daily and weekly review meetings Manage NCRs and CAPAs process Perform process audits (Shell test, final test, shipping etc.) Support periodical external audits (UL, NSF, CSA) and solving queries resulting from the audits Submit UL and NSF samples for annual tests Maintain, update, and submit inspection test plans (ITPs) for all ETO tanks Manage equipment calibration program Identify roadblock and quality nonconformities in day-to-day production and communicate or investigate the issues to minimize or eliminate them Perform root cause analysis on customer complaints and field service issues Support for developing and updating SOPs as well as other technical documentations Perform first article inspections for new supplier qualification process Working with Industrial Engineering Team, Product Engineering Team, Sales, Procurement, Drafting, Production and Field Service Team ongoing projects Provide support activities to the other Tank plant(s) is needed Support Best in Class Cost Saving program and Lean best practices. Design and run projects related to quality, propose performance and cost justification for projects. Collaborate with other departments through cross-functional teams and meetings.  SPECIAL SKILLS REQUIRED: Minimum 6-10 years of prior experience in quality assurance/control in a manufacturing environment Bilingual French/English preferred but not required Previous experience managing and leading a large team is required. Holding Bachelor’s degree / Diploma. Previous experience with Quality Management System Ability to motive and keep employees’ members engaged Ability to write detailed work instructions and standard operating procedures Training and experience in ISO9001 and quality system audits Proven quality expertise and passion for developing a strong quality culture. Outgoing and expressive individual with excellent communication and team building skills. Demonstrated ability to engage employees and encourage positive behaviors. Solid knowledge of quality principles, program requirements, best practices, regulations, and codes. Results oriented and driven to succeed. Excellent analytical, communication, and training skills. Ability to travel within North America. ISO9001 Auditing Certification, preferred Greenbelt Six Sigma Certification, preferred  
Manager, Indigenous Curriculum
George Brown College, Toronto, Ontario
Competition Number: REQ 5671TITLE: Manager, Indigenous CurriculumDIVISION: Provost OfficeSALARY: Payband 11, $88,308 to $110,384 LOCATION: 230 Richmond Street EastSTATUS: Full Time Admin EFFECTIVE DATE: ImmediatelyCLOSING: Open until filled. Land AcknowledgementGeorge Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.Equity StatementGeorge Brown College is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities. GBC VisionTo be a college renowned for its inclusion, excellence, relevance, impact, and leadership. Position Description:Reporting to the Senior Manager - Program Planning & Development and working closely with both Indigenous Initiatives and the Office of Anti-Racism, Equity and Human Rights Services (OAREHRS), this role will play a critical role in integrating Indigenous curriculum using Indigenous pedagogy frameworks and practices. The Manager will support the vision, mission, values, and strategic direction of the College, and contribute to positive, inclusive, supportive, and student-focused team environments of high performance, respect, trust, collaboration, and continuous improvement.Key Responsibilities:- Work with staff and faculty to support the objectives of the college-wide Indigenous strategy and Anti-racism Action - Plan as they relate to academic quality assurance, program design, and curriculum development.- Prepare and execute deliverables related to implementing Indigenous curriculum and equity initiatives. Ensure alignment of these deliverables to academic quality resources and tools based on relevant legislation, and best and emerging practices.- Identify relevant Indigenous educational frameworks, philosophies, ways of knowing and other indigenous philosophies, and support the college in embedding curriculum related to traditional knowledge (including oral traditional, ecological, traditional medicine, celestial navigation, and/or other relevant sets of knowledge, etc.).- Provide updates to assess ongoing curriculum development needs.- Facilitate program quality assurance processes, program reviews, and program development and renewal processes using established standards and Indigenous education frameworks and strategies.- Other related duties as assigned.Educational and Experience Requirements:- Master's degree from a recognized post-secondary institution in any of the following fields: Adult Education, Higher Education, Curriculum and/or Instructional Design, Policy Administration, Higher Education Administration or equivalent combination of academic preparation and experience, with combined expertise in Indigenous knowledge, decolonization, social justice, equity studies, anti-racist/anti-oppressive practices.- Lived experience as Indigenous to Turtle Island, or as a first nations, Inuit, or Metis person.- Minimum five (5) years of professional and/or academic experience engaging with issues of decolonization, reconciliation, race, racism, and anti-racism.- Minimum five (5) years of experience in leadership, project and change management and policy / program development.- Background as an educator (education and development, teaching), preferably at the post-secondary level, including course and program design, as well as some form of web-enhanced, hybrid, or fully online delivery.- Theoretical and practical expertise in inclusive pedagogies, decolonization, anti-racism pedagogical design, including the incorporation of Universal Design for Learning (UDL) principles in program and course development and renewal.- Expertise in indigenous curriculum design and development.- Experience embedding curriculum into post-secondary curriculum practices that address the Truth and Reconciliation Commission (TRC) Calls to Action.- Experience engaging non-Indigenous employees in reconciliation work.- Proven track record in working with Indigenous communities and/or organizations in Canada.- Familiarity with human rights legislation (including the Ontario Human Rights Code, relevant provisions of the Education Act and Regulations, the Charter of Rights and Freedoms, Bill 132, Sexual Violence and Harassment Plan Act, the Occupational Health and Safety Act, the Employment Standards Act, the Workplace Safety and Insurance Act, the Accessibility for Ontarians with Disabilities Act, etc.).- Proficient computer skills including Microsoft Office, and additional training and/or Learning Management Systems software.Skills and Attributes:- Ability to assess barriers to access and inclusion within curriculum design and understand rights and responsibilities in reference to relevant policies and legislation (e.g., GBC policies, AODA, Human Rights Code).- Proven ability to work under pressure to meet frequent deadlines; flexible, adaptable, and responsive to change.- Ability to oversee the design and implementation of learning programs, including the use of Learning Management Systems, like Brightspace.- Demonstrated expertise in facilitation, mediation, conflict management and engaging in difficult conversations.- Ability to translate strategic priorities into specific goals and tactics.- Project management expertise with data analysis skills.- Demonstrated ability to review policy and develop and implement assessment tools.- Ability to build strong working relationships at all levels in the organization.- Excellent communication, collaboration, interpersonal, and teamwork skills.- Demonstrated commitment to uphold the College's priorities on diversity and equity.Interview process may consist of a practical skills component.Notes:- The College requires proof of degrees, credentials, or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.- GBC employees, please use https://adfs.georgebrown.ca/adfs/ls/IdpInitiatedSignOn.aspx to apply via our internal site using your GBC credentials for consideration.About Us: George Brown College prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA's top employers.Why work here? George Brown College offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters. George Brown College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Candidates who require accommodation in the hiring process may contact [email protected] confidentially.
Quality Improvement Facilitator
Northern Health, Prince George, BC
Position SummaryIf you are looking for friendly, supportive staff, work life balance and affordable living this may be just the opportunity that will take your career to a new level.The Quality Improvement (QI) Facilitator provides direct day-to-day mentoring, coaching, change management and systems support to assigned teams in Northern Health. In this role, the QI Facilitator works with leadership teams including supervisors, managers, directors and Health Service Administrators (HSAs) to provide support in the application of structures and processes to advance quality and patient safety at Northern Health. The QI Facilitator will also work with the Quality and Innovation Team to provide education and training on quality improvement methodologies and other principles, strategies, and tools used in the field of improvement science.Starting salary will be approximately from $72,445 to $90,556 and will be based on education, training, experience, and salaries of similar positions. Prince George has a population of 89,490 (2021) local residents and is a service centre for approximately 320,000. Prince George has all the amenities of a larger city mixed with the charm and friendliness of a smaller town. Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• Baccalaureate Degree within a healthcare discipline or in Commerce, Business Administration, Public Administration, Education, or a related field.• Two (2) to five (5) years recent, related experience in quality improvement education, preferably in a healthcare setting.• Or an equivalent combination of education, training and experience.• Training and experience in adult education.• Clinical experience or familiarity with the clinical environment an asset.Skills and Abilities:• Ability to guide, coach, teach and promote an environment of learning and continuous quality improvement.• Strong knowledge of quality improvement principles, theory, and practice (E.g., Quality Management, Lean, Model for Improvement) including the application in healthcare settings.• Ability to guide, coach, and promote a continuous quality improvement learning environment, within the Quality & Innovation portfolio and across the organization.• Facilitate dialogue, workshops, and training groups of different sizes• Ability to see connections between issues, events and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities to foster innovation and progress within a complex organization.• Ability to foster collaborative partnerships using a team approach and building trusting relationships.• High level of motivation with a positive attitude and agility in a rapidly changing and often ambiguous environment.• Detail-orientated with strong organizational skills and experience in project and change management• Ability to demonstrate awareness and understanding of the concepts and underlying principles of cultural safety and cultural humility and how they apply to Indigenous peoples.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
Manager, Deloitte Global Audit & Assurance, Technology Controls Risk and Compliance
Deloitte, Toronto, ON
Job Type:Permanent Reference code:125730 Primary Location:Toronto, ON All Available Locations:Ottawa, ON; Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality Do you strive to deliver a high quality of service? Do you want to be a part of a team that specializes in supporting partners and staff? Look no further!What will your typical day look like?Our Technology Controls - Risk & Compliance Manager provides risk management and support for Global Audit & Assurance (A&A) Products and Solutions that develops and deploys innovative technology products and solutions to Deloitte's A&A business and its clients. This position is housed within the Technology Controls (TC) team and reports to the Technology Controls Leader. Additionally this role will be responsible for implementing and monitoring risk and control considerations to effectively identify regulatory, legal and compliance risk exposures. This role will focus on quality, data protection and security matters related to our innovative products and solutions, environments and frameworks at all stages with the software development lifecycle (SDLC) (e.g., application design, development and deployment). Responsibilities: Collaborate with internal product and IT groups, Deloitte's vendors and IT service providers, and Global risk, regulatory and privacy teams Drive quality as part of the SDLC, initiate consultations with stakeholder groups, ideate on ways to creatively solve challenges and increase quality Prepare and/or validate control-related aspects of product risk assessments and confidential information management plans Establish risk and control frameworks (e.g., SOX, Security, Privacy, Confidentiality, Third Party or SOC/ISAE) to ensure that development, hosting and deployment comply with existing firm policies, professional standards, laws and regulations Assist with reviewing functional and nonfunctional requirements (i.e., user stories and acceptance criteria) and testing scripts to ensure alignment with controls requirements Supervision and provide oversight of the Technology Controls support staff who drive the day-to-day activities About the teamGlobal Audit & Assurance delivers a strong foundation of audit practices for Deloitte around the world. We leverage new ideas and technologies to raise quality standards, drive growth and change, and define the audit of the future.Enough about us, let's talk about youYou are someone with: Bachelor's degree or equivalent in Accounting, Accounting Information Systems, or other related areas 4 years of experience in audit or risk assurance with a large or medium-sized public accounting firm or other regulated industry Strong technical or audit knowledge and the ability to apply this knowledge to the design, development and deployment of applications based upon TRC requirements Familiar with audit or other regulatory technology applications and data analytics and/or technology fueled by machine learning/AI. Strong project management and communication skills to keep multiple projects organized and deliver results under tight, demanding deadlines for a high-volume of products and releases while maintaining high-quality and precision CPA, CIA, CISA, or CIPP preferred Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Compliance, Testing, Developer, Law, Risk Management, Legal, Technology, Finance
Quality Control Assistant
Southside Processing Inc, Vancouver, BC, CA
Southside Processing Inc. is a custom seafood processing facility currently seeking a full-time QA technician. The ideal candidate is highly motivated, leadership skills, and detail-oriented.This position is responsible for close monitoring of the manufacturing process and document control. QA ensures compliance to current the Good Manufacturing Practices, as well, responsible for interpreting and implementing all relevant food industry regulations. This position will report directly to the Preventive Control Program Manager.Job DetailsEmployment TypePermanent, Full-time, 8 hours per day, $33 per hourTuesday to Saturday 9:00 am to 5:30 pm. It can be required to be available some Sundays and holidays.Job TitleQuality Control AssistantResponsibilities:• Transport, set up and calibrate non-destructive testing equipment such us scales and thermometers.• Conduct tests to ensure quality or detect discontinuities (defects) using quick lab test, non-destructive test such as sensory evaluation and other non-destructive testing methods• Apply testing criteria in accordance with applicable specifications or standards and evaluate results• Organize and report test results• Conduct the training program for new employees and yearly refresh training.• Responsible for knowing and ensuring all Procedure Descriptions, SOPs, and Sanitation and Allergen Programs are distributed to pertinent supervisors and personnel.• Responsible for training and monitoring all employees to comply with Preventive Control Program (PCP) and Food Safety Program.• Provides continuous visual monitoring of the plant environment, cleaning and sanitation.• Responsible for enforcing general Good Manufacturing Practices, and health and safety policies within the plant.• Responsible for setting, checking, maintaining, monitoring and instituting Corrective Actions as required and entering all CAs into the Corrective Action Log.• Responsible for quality assurance activities on the premises.• Responsible for developing product specifications.• Responsible for validating and/or completing forms.• Review labels and raw material documentation prior to their release into inventory.• May assist with research and development of new products.Employment requirements• Completion of secondary school is required.• Completion of Food Safety Certification and Labelling• Additional classroom and on-the-job training are required for certification in non-destructive testing.• Previous experience as a coach or teaching.• Strongly organized analytical thinker with ability to maintain keen attention to detail.• Capable of preparing reports.• Strong computer skills in Microsoft Office (Word, Excel, etc.)How to Apply:Please submit your resume including your educational accomplishments, employment history, and any relevant information that relates to this position. If you are interested in joining our team, please send a PDF copy of your resume in confidence to .
Manager, Data Center Operations
BCLC,
Manager, Data Center Operations Location: Remote within, BC, CA Job Function: Information Technology BCLC exists to generate win-wins for the greater good. For our people, our players, our communities, our industry, and our planet. Lottery | Casino | Sports Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world. We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition. We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC. For those who prefer working in a community with others, we have two beautiful offices in convenient locations: 2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops This is a Permanent, Full Time opportunity Expected Salary Range: $101,122.00 - $126,403.00 - $158,003.00 Our typical hiring range will be +/- 10% of the midpoint shown above Factors influencing this decision include qualifications and market conditions for the role The Company For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province. Job Summary: The Capability Manager, Data Center Operations is responsible for leading a technical capability or "Pod" within BCLC Business Technology to drive value for its members and the corporation by leading the strategy and planning for the Pod, developing methodology, defining processes, standards, and best practices, and selecting tools; manages people and financial resources, including vendors and contractors. The role leads all the members within their capability employing influence and servant leadership over positional power to drive results, including development, success planning, and performance management and coaching. As we continue to build out a full Cloud Transformation program, the Capability Manager, Data Center Operations will shape the future of our service operations capabilities and processes designed to improve the effectiveness of our technology operations, while supporting and adapting the running of the business, managing, and maintaining data center facilities, ensuring the continuous availability and optimal performance of our core operations and critical business services: Key Accountabilities: Provides leadership and coaching to a capability pod with aligned skill sets. Models leadership behaviors that support engagement of teams by practicing meaningful recognition, inspiring a shared vision, coaching/mentoring and developing others, performance assessments and supporting culture and change management initiatives. Develops and manages the strategy, planning, methodology, process, standards, best practices, implementation and advice for the capability pod, including oversight of applicable technologies and systems. Ensure the capability pod workforce has the capabilities, skill sets and resources to effectively deliver on short and long term strategic business objectives. Assesses current workforce to identify and action skills gaps. Promotes the development of T-skills among Pod members. Guides recruitment initiatives for capability pod with the support of HR. Develops talent pipelines for roles, including the identification of succession planning candidates for placement into development roles. Partners with other capability pods to ensure that processes and tools are aligned and support the BT organization and systems as a whole. Manages vendor performance and contracts including creating Statements of Work (SOW), and Requests for Proposal (RFP). Researches best practices in technical area; incorporating research into overall strategy and plans for pod development. Manages budget for capability; managing salary, contract and development resources. Rationalize and leverage various monitoring tools to consistently meet published Service Level agreement for system availability, detect issues sooner and pinpoint root causes of those issues more efficiently. Key leadership role to plan and transition our data center footprint from on-premises compute to Cloud, including roadmap development and Evergreen requirements. Evolve and operationalize the capability to provide real-time insights and enable processes to proactively reduce and remediate incidents, enhance visibility across technology stacks and improve the player and employee experience with powerful insights to inform decision-making and create positive business outcomes, detecting issues even before players get impacted, elevating the nature of our service from being reactive to pro-active. Evolve the current model and establish standards to achieve effectiveness and consistency in supporting the running of the business 24/7 across the enterprise. Establish an incident response framework, at agreed service levels, that enables agile teams to efficiently address and scale their response during an incident while ensuring clear and concise messaging for various types of audiences. Minimum Required Qualifications: Education and Experience A University degree or diploma in a relative discipline supplemented by industry recognized professional courses Minimum 5 - 7 years relevant experience in technical capability including 3 years' experience in a leadership role, which may include people leadership or coaching/mentoring experience. Equivalent combination of education and/or experience may be considered. Technical Requirements Demonstrated leadership and coaching skills and the ability to build strong and trusting relationships with managers, employees and peers. Demonstrated experience in strategic business planning and resource management in a leadership capacity. Excellent organizational and planning skills with a strong attention to detail; project management skills and meets tight timeframes and commitments and is accountable for results. Strong technical background and experience with systems development, quality assurance best practices and hardware technology. A collaborative outcome-focused mindset and a drive to continuously improve and evolve service, operations capabilities and solving problems for business partners. Excellent written and verbal communication skills. Excellent problem solving and analytical thinking/innovation. Strong computer skills - MS office suite. Believes in continuous improvement and driven to question and improve processes, systems, practices as appropriate. Strong strategic thinking skills - ability to find innovative yet practical strategies to achieve goals, links several strategies into a unified plan, while anticipating needs and looking future focused; Vendor and contract management, SLA's and service management; Strong business acumen with a results oriented focus; Understanding of B.C. gaming industry is an asset. Experience with agile software development methodologies (Scrum, Kanban, etc.) is an asset Experience adapting traditional enterprise support model within the context of an agile operating model is a strong asset. What's in it for you Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning See all our rewards here However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience. We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong . Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out ! Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more ! We are trained in neurodivergent hiring. If you require accommodation so you can be at your best in the interview, please let us know: [email protected] . All candidates must be at least 19 years of age and legally eligible to work in Canada
Quality Assurance Manager
CGI Group, Vancouver, BC
Position Description: CGI is more than just an IT company. Join a team that supports the local community with the ability to draw on global best-in-class talent! Benefits include a share purchase program, profit sharing, wellness credits, training, and skill and personal development programs.Our CGI-BC team has an opening for a QA Manager who will lead the delivery of exceptional information technology services to our clients. This team collaborates to implement functional and automated testing processes as part of a standard quality management practice. Successful candidates will have a keen eye for quality and an explicit understanding of QA methodologies and continuous process improvement.Your experience includes a career rooted in Quality Management, Test design and planning, QA Test automation, Quality Assurance and a history of teaming with business analysts, software developers and business experts. Your familiarity of Agile Software Development will tie into an IP/methodology of integrating functional and automated testing into the software development and testing life cycles. Your future duties and responsibilities: • Lead and manage QA teams across multiple projects to ensure the delivery of high quality and cohesive QA services to our clients.• Work closely with our clients to define service goals, manage expectations, and to ensure alignment with their business objectives.• coordinate release management operations, with traditional quality gates and DevOps CI/CD tooling, test automation, code review, Smoke tests, improving the usability of CI/CD pipelines and ISO industry standards of practice• Analyze test results, identify root causes of issues, provide recommendations for optimization, and run defect remediations• Recommend prioritization of issues with the team, for future and current development while honoring the Business vision, milestones, and objectives• Maintain clear, consistent reporting and communication styles that are adaptable to your audience, respecting their need for information that addresses current and future business requirements Required qualifications to be successful in this role: The QA Manager has experience previously leading a QA team. The Team’s you have led can write code with skill and intuitiveness, designing and developing complex Test scenarios and cases with automation software. Automated Test suites would include functional or non‐functional test types and deploy across multiple systems. They have the experience to propose the right programming languages and the most suitable tools:• Thorough understanding of QA methodologies, life cycle, and processes with demonstrated experience leading a team executing under a quality assurance methodology• Strong software development fundamentals including automated testing, source control, continuous integration in addition to continuous delivery and/or deployment• Can rapidly automate tests, as well as perform extensive QA business analysis QA testing and test strategies• Familiarity with streaming platforms (real-time data on a massive scale, like Confluent Kafka)• Experience working with test-driven development (TDD) or Behavior Driven Development (BDD) frameworks/methodologies (SpecFlow, Serenity)Technical skills:• UI Test Automation (Selenium)• BDD (Cucumber, Cucumber-JVM, Cucumber.js, Gherkin)• REST API test automation (REST Assured, SOAP UI etc.)• Scripting (Shell, Python, Java)• Practical use of cloud technologies such as AWS and Azure• Database (SQL - writing basic queries to validate data etc.)• Test management tools (JIRA, Confluence, ServiceNow, HP QC etc.)• Test scenarios and test case writing• DevOps (CI/CD pipeline basics using JenkinsNice to Have:• Knowledge of quality engineering and the deployment of solutions for retail back-office systems and applications that support Planning, Merchandising, Master Data Management, Analytics & Data science to assist in product creation• Programming (Java or .NET)• Document management (Confluence, Share point etc.)• Cloud deployment tools (AWS, Azure or GCP - Basic knowledge of EC2, CloudFormation etc.)• Cloud data management (AWS S3, RDS etc.)Education and Certifications:• Bachelor’s degree in computer science/engineering or equivalent, and/or strong in computer science fundamentals of algorithm design, programming constructs, problem-solving, US principles, etc.• 12+ years of strong, demonstrable experience working as a Quality engineer or SDET in a project environment• Certifications: ITIL 4, ITSQB CTAL with Agile, Automation and/or Quality Management, Certified SAFe practitionerCGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to skill set level, geographic market, experience and training, and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range in British Columbia is $65,000 - $150,000.#LI-ST3 Skills: Application DevelopmentCloud ComputingDocument ManagementLeadershipProject ManagementQuality ManagementSoftware TestingTest ManagementTest Planning & Implementation What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Quality Assurance Manager, Deloitte Global Technology
Deloitte,
Job Type:Permanent Reference code:126074 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching. Be encouraged to deepen your technical skills...whatever those may be. Have many careers in one Firm. What will your typical day look like?As the Quality Assurance Manager is responsible for ensuring that quality standards and regulations are running smoothly. The following are some of the responsibilities. Responsibilities: Develop and manage quality assurance metrics for performance improvement of all teams. Manage the development and implementation of the QMS for planning, fabrication, inspection, documentation, and operations activities. Implement and manage the QA/QC Process. Prepare and implement company quality procedures and manuals. Conduct audits, create audit finding reports and determine proper corrective and preventive actions. Analyze failure, corrective and preventive action to respond to customer complaints. About the teamGlobal Technology Services works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.Enough about us, let's talk about youRequired: Bachelor's degree in Business, Engineering, or a related field. Minimum 5 years of experience in quality assurance management. Certified Quality Engineer, or comparable certification. Understanding of quality assurance and quality control principles and practices. Excellent communication and leadership skills. High proficiency in problem-solving and decision-making. Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: QA, Quality Assurance, QC, Quality Manager, Developer, Technology, Quality
Manager/Senior Manager, IT Audit & Specialized Assurance (Future Opportunities)
Deloitte, Montreal, QC
Job Type:Permanent Reference code:126091 Primary Location:Montreal, QC All Available Locations:Montreal, QC; Brossard, QC; Laval, QC; Quebec City, QC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Be encouraged to deepen your technical skills...whatever those may be. Build your leadership skills at Deloitte University. Have many careers in one Firm. What will your typical day look like? While you will be primarily involved in the execution and overseeing of General Information Technology Control (GITC) audits and in the execution of third-party assurance reporting (SOC 1, SOC 2, SOC 3) along with other IT advisory mandates for various public and private clients. As part of the IT Assurance service offering, you may also be involved in the following: IT Internal Audit - provide value-added and relevant analyses of an organization's internal control structure, performance, productivity, and efficiency; IT Advisory projects in the areas of Internal Controls Certification for Canadian and US listed companies; Service Organization Controls Audit ("SOC" reports); Service Organization audit report; Projects in the general IT Security space; Projects involving testing of automated and manual business process controls. About the team We help organizations transform the ways they leverage people, third-party relationships, technology, data, business processes and controls to manage operational risks and elevate business performance. We deliver risk and control services related to IT, entity level, and business process controls and help organizations address regulator and marketplace demand to manage third-party risk through our third party assurance and third-party optimization services. You will: Execute on GITC or other projects; Work in a collaborative team analyzing client issues and interviewing key personnel; Assist with the development of recommendations and presentations for client engagements; Identify issues and define symptoms. Plan audit project steps and prepare planning memos and budgets Assign project responsibilities to team members Review audit workpapers for quality and compliance to internal and external audit requirements Prepare communications with internal and external clients Enough about us, let's talk about you 5+ of relevant work experience University degree in a computer science, business or accounting discipline Professional designation or willingness to obtain one is preferred (e.g., CISA, CPA or CIA) A strong IT background is preferred Experience with financial institutions is an asset Knowledge of SAP, Oracle Financials and PeopleSoft systems, Windows and Unix operating systems, Oracle and SQL databases and cloud computing is an asset. A Big 4 or other firm experience is an asset Excellent interpersonal relations and demonstrated ability to effectively work with othersin teams Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this position Total RewardsThe salary range for this position is $77,000 - $191,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: ERP, Cloud, QC, Database, Oracle, Technology, Quality
Quality Assurance Technician - Red Table Foods
Equest, Edmonton, AB
Job Description Red Table Foods is currently looking for a full-time Quality Assurance Technician for our Production Kitchen located in South Edmonton. The Quality Assurance Technician is responsible for the daily monitoring/auditing requirements for all outbound products and materials made in the assembly area.Red Table Foods is currently looking for a full-time Quality Assurance Technician for our Production Kitchen located at our head office in South Edmonton (3790 98 St NW). Reporting to the Quality Control Manager, the Quality Assurance Technician is responsible for the daily monitoring/auditing requirements for all outbound products and materials made in the assembly area. This individual will ensure that all quality-related policies and procedures are maintained as well as report all non-conformances to the Quality Control Manager. The Quality Assurance Technician will be assigned as designate in the absence of Shift Leader. *Please note that this position will support a 7-day operation, including weekends. Key Responsibilities:Examine and inspect containers, materials, and products to ensure that packing specifications are met. Conduct package quality inspections and audits, and isolate any product that does not meet standards. Perform sanitation verification and validation testing. Ensure non-conforming material is properly identified and reported in a timely manner. Conduct pre-operational inspections to ensure sanitation compliance standards are maintained. Identify issues of concern to QC Manager. Follow and practice GMPs and HACCP protocols. Ensure GMPs are maintained by production and warehouse employees. Ensure all standards for sanitation & housekeeping as per Company Standard Operating Procedures' (SOP) are met. Adhere to all quality policies/procedures and regulatory compliance procedures. Measure, weigh, and count products and materials. Record product, packaging, and order information on specified forms and records. Laboratory (physical and chemical) testing of food product. Maintain and update all related records, ensure verification as required. Perform calibration checks of lab and processing/packaging equipment such as thermometers and weighing scales. Ensure that all outbound products consistently meet quality specifications and adhering to sampling and testing procedures. Ensure compliance with all applicable legislation and codes in all areas of the manufacturing plant including WCB, HACCP, WHMIS, & Workplace H&S. Report potential hazards and unsafe work conditions. Other duties as assigned by QC Coordinator or QC Manager.Qualifications:High School Diploma, certificates and classes related to Food Science, Food Engineering or similar field is an asset. Relevant experience in the food industry or monitoring activities in a manufacturing environment an asset. Understanding of food regulatory requirements in Canada and Good Manufacturing Practices. A minimum level of Advanced Food Safety Certification that is valid in the province of Alberta is mandatory and must be maintained throughout the course of employment. Excellent written and verbal communication skills. Ability to multi-task and manage multiple priorities simultaneously to meet deadlines. Ability to understand and follow a variety of guidelines and work procedures. Strong attention to detail and ability to work with a high degree of accuracy. Effective investigation and technical writing skills. Ability to work independently and in a team environment to facilitate and resolve issues. Outstanding computer skills, with applications such as MS Office Word, Excel and Outlook is preferred.Red Table is committed to the principle of employment equity. We welcome diversity and encourage all who are qualified to express their interest.To apply, please submit resume online to http://civeo.com/people-careers/job-opportunities/
Manager, Global Audit and Assurance Product Owner-InK
Deloitte, Toronto, ON
Job Type:Permanent Reference code:126149 Primary Location:Toronto, ON All Available Locations:Ottawa, ON; Burlington, ON; Kitchener, ON; Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality What will your typical day look like?Our Content Product Group supports Audit & Assurance (A&A) with qualityandtransformationobjectives. This role will deliver readily accessible, relevant, digitized content into the hands of global A&A practitioners to execute high-quality audits and assurance services globally. Additionally, our Product Owner will partner closely with the Portfolio Leader to drive adoption and ensure processes for onboarding that are easy and intuitive. This role will also monitor key performance metrics to ensure product performance and identify optimization opportunities. In this interesting and diverse role, you will play a key role performing a wide range of duties to support the Content Product Group portfolio in building and deploying our next generation information and knowledge management system. Responsibilities: Lead the product strategy, roadmap planning, requirements definition, and product roll-out for an agile/dev-ops based product Work closely with Design and Program Management teams in an agile environment to deliver products to market Assess the market trends, competitive opportunities and threats in defining and evolving the product strategy in your area of product ownership Effectively prioritize and manage the scope of product launches, to deliver key capabilities on time and on budget using agile scrum methodologies Develop and validate the deployment change management approach for the enabling software, including readiness planning, plans for adoption, product information site, training, and communications Prioritize all projects, including annual planning, forecasting, managing resources, tracking and controlling projects About the teamGlobal Audit & Assurance delivers a strong foundation of audit practices for Deloitte around the world. We leverage new ideas and technologies to raise quality standards, drive growth and change, and define the audit of the future.Enough about us, let's talk about you Bachelors degree in Computer Science, Business MIS, or equivalent experience; alternatively, experience in Audit with aptitude and interest in innovative technological solutions 7+ years of Product Management (agile products)/Brand management/Strategy Consulting or equivalent experience Demonstrate an understanding how content is structured and used in the Component Content Management Systems (CCMS) system for authoring, reviewing, management, translation management, publication and delivery Experience defining market and product requirements, working with ITS to rapidly deliver high-impact capabilities to market Exhibits a technical understanding of content management and delivery (Application Programming Interface review and analysis) Strong analytical and quantitative skills (i.e. data and metrics to drive management of product) Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Audit, Brand Manager, Branding, Computer Science, Change Management, Finance, Marketing, Technology, Management
Quality Assurance Coordinator/Controlled Substance Specialist
Equest, Delta, BC
Lynden International Logistics ULCis looking for an energetic and motivated individual to join our Quality Control Team! Our business continues to grow, and we are seeking an Quality Assurance Coordinator/Controlled Substances Specialist.We encourage our employees to grow and develop within the company and believe our diverse workforce contributes tremendously to our success. Lynden offers many benefits for full-time employees including: Medical, Dental and Vision Insurance; an Employee Assistance Program; and Retirement Plans. WORKING SCHEDULE: Monday to Friday, 8:30am - 4:30pm REPORTS TO: Director Regulatory Affairs & Quality Assurance POSITION DESCRIPTION: This position is required to monitor the overall status of the branch from a Quality perspective. Compliance to regulations, including cGMP's, will be maintained through the implementation of procedures and training, and regular inspections. Assists with the day to day operations of the Narcotic department DUTIES & RESPONSIBILITIES: Quality Assurance Coordinator Ensure all staff are trained in their respective job functions, including GMP training and maintain training records Write and revise standard operating procedures as necessary. Coordinate maintenance of procedure manuals at the branch. Conduct regular inspections of the facility and report the findings to the Distribution Manager and senior management. Respond to audits, develop action plans and provide follow-up to ensure actions are completed and documented. Provide feedback and assistance to Customer/Client questions and concerns. Initiation and completion of Deviation Reports and Change Controls Monitor the processes and systems within the branch to promote effective operation and procedural compliance. Ensure documentation is complete and accurate. Maintain relations with outside contractors/suppliers and monitor effectiveness of their services. Provide assistance with inventory reporting and lot control. Recalls - Working directly with the Client ensure product is both physically and systemically quarantined Supervise lot hold/release processes to ensure effective control and accurate documentation Investigate discrepancies and problems, and advise the appropriate individuals of the findings through effective reporting and follow-up. Maintain ongoing surveillance/reporting of temperature conditions within the different storage areas of the warehouse. Perform temperature alarm testing and security testing. Coordinate regular and emergency maintenance of equipment. Place product on "Short Dated Hold" as per Client Procedure Manuals and physically remove product from primary picking locations Coordinate disposition of product as per Clients requests and Lynden's Destruction agreement. Perform specific duties for inbound receipts as agreed upon in the Client Procedural Manuals. Develop proactive strategies for preventing possible future problems with systems or processes. Maintain communication with all levels of the branch by attending meetings with management and staff and provide input and training. On call 24 hours per day 7 days a week for emergencies. Cover for other QA coordinators' duties and perform other activities as assigned by Director of Regulatory Affairs & Quality Assurance QPIC Picking orders for shipment against verified legal signatures. Entering product receipts into inventory. Checking reports on a daily and monthly basis for accuracy. Sending appropriate reports to the Drug Control Unit. Checking and monitoring inventory levels for discrepancies and/or potential back orders. Authorizing and checking returns and entering them into inventory. Dealing with customer and client questions and/or concerns. Communicating with the appropriate Health Canada officials regarding regulatory affairs, loss-reporting. Maintaining the security of the overall caged area including the vaults. Checking orders and routing through agile system Co-ordinate narcotic destructions SKILLS/TRAINING REQUIRED: Strong knowledge of current regulatory requirements Superior familiarity with warehouse and office operations Effective problem solving skills High work standards Excellent verbal and written communication Excellent organizational and time management skills Ability to make decisions and recommendations EDUCATION REQUIRED: Minimum education required: B.Sc. degree or equivalent Minimum experience required: 3 - 4 years related work experience Plus 6 months on-the-job training OR equivalent combination of experience and education.
Manager, Monitoring & Strategy Lead (Enterprise AML)
BMO, Toronto, ON
Application Deadline: 04/24/2024Address:100 King Street WestThis individual contributor position is located in downtown Toronto and offers a hybrid work arrangement with at least 2 days per week on-site and other days remote. If you're looking for your next dream job, consider this one in BMO's ERPM Risk group where every colleague helps protect and grow the bank by providing independent review and oversight of enterprise-wide risks, working together to maintain a risk management framework and fostering a strong risk culture. #ERPMDreamJobs Reporting to the Senior Manager overseeing the 2nd line AML Monitoring & Testing team, primary responsibilities under the position include leading testing of key internal AML/ATF and related controls across the enterprise. The Manager will lead and execute testing engagements and provide insights and recommendations on testing results, findings, identified issues, re-performance testing, and continuous improvement insights of various complexity, ensuring adherences to the team's established service levels, standards, and practices.Responsibilities will include, but are not limited to:Quality Assurance, Testing & Validation Responsibilities Performs testing on design of controls as required e.g. observation, inspection, replication, recalculation to ensure risks are identified and controls are effective. Specifically, leading the execution of end-to-end AML/ATF testing assignments ensuring consistent, high-quality testing practices/work is delivered within expected timelines and aligned to the team's standard methodology and testing processes.Reviews processes and identifies opportunities for risk mitigation through proposing new controls or revising existing controls, based on an understanding of regulatory requirements, enterprise-wide expectations. Specifically, designing and executing testing fieldwork that is complex in nature and requiring an AML/ATF subject matter expertise, including (but not exclusive to) review of business artifacts, and customer and transaction data.Documents the internal control governance system, processes and framework to describe compliance requirements, activities, processes, roles & responsibilities. Specifically, creating and maintaining detailed testing support documentation such as workpapers, testing reports, etc. to support the results of reviews of AML/ATF controls and processes, including the write-up of findings/issues for reporting.Analyzes data and information to provide insights and recommendations.Provides advice and guidance to assigned business/group on the implementation of the control framework, including effective challenge.Analyzing root causes of any findings/issues discovered to provide for effective communication to appropriate parties, by applying critical thinking and assessing materiality. Identifies where corrective actions are required and escalates per guidelines; ensures corrective action is taken as necessary.Guides/assists in the identification and classification of issues; recommends action plans.Communication & Reporting Responsibilities Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels. Specifically, providing insights and recommendations, including through formal verbal and written mediums. Drafting reports that are concise and clear, articulating the issues such that they are well understood, unambiguous and actionable.Consults with stakeholders to improve consistency and transparency of control measurement/metrics and reporting.Assists with the interpretation of new or changing regulations and assessing impacts to the governance frameworks.Develops and maintains in-depth knowledge of business and related risk management requirements and legislative/regulatory directives and guidance.Acts as a trusted advisor to assigned business/group.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Influences and negotiates to achieve business objectives.Other Responsibilities Leads the development and maintenance of the internal controls governance system and framework, including providing ongoing support for continuous improvement of the Monitoring & Testing team processes, including contributing to the development of new operational testing capabilities to ensure ongoing efficient & effective delivery.Provides input into the planning and implementation of ongoing operational programs in support of the model validation/risk framework, including (but not exclusive to) supporting the development and execution of the team's Annual Testing Plan and strategic plans.Assists in the development of strategic plans.Identifies emerging issues and trends to inform decision-making.Researches existing or emerging requirements & related best practices to assist and develops recommendations for changes/enhancements.Conducts independent analysis and assessment to resolve strategic issues.Represents the internal control governance program/structure during internal/external regulatory audits and/or examinations.May provide specialized support for other internal and external regulatory requirements.Develops tools, checklists and communications to address gaps, issues and new requirements.Monitors and tracks performance; addresses any issues.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Experience in risk management, audit, quality assurance / control testing and/or past experience working in a public accounting firm is preferred.In-depth knowledge of knowledge/experience in AML/ATF legislative and regulatory requirements.In-depth knowledge & experience with risk policy frameworks; quality control/testing frameworks. e.g. SOX 404, COBIT and COSO frameworks.Ability to effectively work with and influence stakeholders at different levels across BMO, including comfort engaging senior leaders.Ability to make decisions independently, work under well under established deadlines and regularly handle non-routine situations.Enjoys working in a collaborative team environment.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Data driven decision making - In-depth.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
122472 - Quality Assurance Manager, Housekeeping
Vancouver Coastal Health, Vancouver, BC
Quality Assurance Manager, Housekeeping Job ID 2024-122472 City Vancouver Work Location Admin 601 W. Broadway Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as a Quality Assurance Manager, Environmental Services with Vancouver Coastal Health (VCH)! Reporting to the Regional Manager, Environmental Services, the Quality Assurance (QA) Manager provides specialized skills in the support of achieving Vancouver Coastal Health’s (VCH’s) organizational and quality improvement strategic direction. The position provides expertise and administers the regional Quality Assurance Program and ensures compliance to all criteria and organizational policies through auditing, training of aides, supervisors and managers and updating cleaning procedures for the department. The Manager will ensure the highest possible standards of cleaning for the sites and the improvement of safety and quality of care and client experience at VCH. Maintains the QA Audit Program standards at all time through engaging onsite operations teams to meet or exceed established standards, and ensures that initiatives are aligned with organizational goals, objectives and improvement priorities. The Quality Assurance Manager functions at all levels of the organization, across all programs and sites, partners with point-of-care teams (physicians, nursing, and allied care) and interacts with leadership, clinical leadership, patient and resident care management and corporate and support leaders. As a Quality Assurance Manager with Vancouver Coastal Health you will: Quality ImprovementProvide expert advice and support in the preparation of organization-wide quality and safety improvement plans, promoting consistency with organizational strategic priorities as well as compatibility with relevant professional and accreditation standards in collaboration with leaders.Perform audits of environmental services and infection control program - support building of training programs and other corrective actions.Perform scored audits and re-audits of units (as per assigned frequency) as corporate verification of the QA program and to encourage continuous improvement. Also conduct informational assessments as necessary. Conduct follow up inspections to ensure correction of deficiencies is completed.Monitor and report on audit results for the designated areas and provides feedback, recommendations and required changes to EVS and organizational leadership. Maintain positive relationship with departments to discuss areas of concern, and report on deficiencies. Support leaders and teams in the identification of opportunities to improve the quality and safety as well as the design and implementation of strategies to make these improvements.Continually work with leadership on planning enhancements to employee performance, productivity and evaluation as per the guidelines set in collective agreement and departmental KPIs.Identify the information requirements of teams, and develop strategies to meet those needs.Provide information, reports, analyses, recommendations and sustainment plans to teams, Director, Quality, Safety and Improvement, organizational leaders and Senior Leadership Team as required to support evaluation and decision-making.Maintain expert knowledge related to the methods and tools of continuous quality improvement and their application.Ensure a consistent application of the methods and tools of continuous quality improvement in the organization. Act as a resource and coach to others in this regard. Role model quality improvement principles by promoting staff involvement in decision-making.Education/TrainingDevelop training an education materials and tools in collaboration with other QA Managers, and in keeping with needs of the organization.Facilitate learning and delivers educational sessions aligned with quality improvement, successful management and integration of change and quality improvement.Coaching/FacilitationProvide coaching and facilitation as required to organizational leadership, committees, planning groups and operational/implementation groups as required.CollaborationBuild strong relationships and work collaboratively with key internal stakeholders to successfully complete initiatives across VCH.Attend all required health & safety training, if a part of the OHS Committee.Carry out responsibilities in accordance with health and safety requirements. Immediately report unsafe situations by notifying supervisor or other appropriate personnel.Perform other related duties as assigned. Qualifications Education & ExperienceBachelor’s Degree in a related field.Five (5) years’ recent, related quality assurance leadership experience in an Environmental Services organization, or an equivalent combination of education, training and experience.Valid BC Driver’s license, as local area travel requires the use of a vehicle.Knowledge & AbilitiesKnowledge of and experience with quality improvement principles and practices and methodologies, measurement techniques, and tools.Demonstrated excellent facilitation and training skills, and knowledge of adult education principles and practices.Strong desire and ability to work independently and manage multiple priorities with minimal supervision, including excellent follow - through skillsExperience in identifying opportunities for continuous improvement; process drive and ability to move forward with improvements.Experience working in a fast paced environment, and the ability to provide guidelines and execution of cleaning standards.Strong written, presentations and verbal communication skillsStrong computer skills with knowledge of Windows application, including Word, Excel and PowerPointExcellent communication and teamwork skills to function within a complex interdisciplinary environment.Physical ability to perform the duties of the position. Closing Statement As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.Why Join Vancouver Coastal Health (VCH):VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Quality Manager - Nuclear Island
Aecon Group Inc., Oshawa, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being. Believe in helping you build your career through our Aecon University and Leadership Programs. Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! About Us Reporting to the Project Quality Director, the Quality Manager Nuclear Island (NI) will be responsible for the implementation of the Quality Program in the Nuclear Island segment. The Quality Manager NI will work with other Aecon sectors and Alliance partners to set up construction systems and processes that will achieve outstanding nuclear safety metrics and cost-effective quality operational results in support of the DNNP. What is the Opportunity? Ensure Quality Program requirements applicable to the Nuclear Island segment are effectively implemented. Develop and implement project specific procedures and work instructions to support construction activities. Manage the Quality Team assigned to support the Nuclear Island segment. Interface with the engineering, procurement, and construction groups on matters related to the planning of QC activities required by the design and applicable codes and standards including preparation of Inspection and Test Plans, Construction Work Packages, and NCR management. Collaborate with cross-functional teams to develop and enhance project quality-related documentation, including inspection checklists, test protocols, work instructions, and project-specific procedures. Conduct management self-assessment to monitor the implementation of the quality program within the project. Establish a culture of continuous improvement by identifying new practices that will contribute to the overall effectiveness of the project. Maintain liaison with Alliance Partners on matters related to planning and execution of the Nuclear Island segment. Champion and promote a culture of nuclear safety and quality within the project. Interprets, executes, and recommends modifications to strategies and policies to sustain safety and quality performance. Support internal and external audits and customer oversight activities. Assist the project construction team with the implementation of codes and standards and regulatory requirements required by the design. Accountable for management of compilation and coordination of Life Time Records (LTRs) What You Bring to the Team: Preferably a graduate of a four-year engineering program from a recognized university. At a minimum, a graduate of a three-year technology program at the College Level. Minimum 10 years of experience in the nuclear construction/fabrication industry with a minimum of 5 years in a Quality management/leadership role. Excellent understanding of the following codes and standards: ASME Section III, Div. 1 and Div. 2 ASME Section II, Part A, B and C ASME Section V CSA N285.0, CSA B51, and CSA N299. CSA N287 and CSA N291 ASME B31.1 and B31.3 ANST-TC-1A CSA W59/ W47.1 ASME Section VIII Div. 1 ASME Section IX ISO 9001:2015 ANSI N690 Expertise in the development of Quality Assurance Programs and processes. Continuous improvement and the use of process improvement methodologies Understands design and construction requirements. Strong coordination and organization skills, with strict emphasis on accuracy and attention to detail. Advanced ability to communicate effectively, both verbal and written, with all internal organization departments, Alliance partners, subcontractors, and regulatory authorities. The following certifications would be an asset: CWB Weld Inspector Level II or Level III (CWB W178.2) CGSB Level 2 Liquid Penetrant & Magnetic Particle Technician AWS Weld Inspector certifications Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.