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Technical Support Specialist
Fortinet, Burnaby, BC
DescriptionFortinet is looking for an experienced Technical Support Specialist to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. The Support Specialist is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs through replication and testing. Job Responsibilities: •Basic troubleshooting on the core Fortinet products - Fortigate •Collection, analysis and change recommendations of configuration information •Collection and analysis of customer system information •Recommend corrective actions based on analysis •Provide Customer education where needed due to gaps in networking, product knowledge etc. •Consultation of technical documentation, bulletins and release notes for known problems •Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions. •Follow up on technical cases including proper escalation and management of the case until case closure. •Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation Job Experience Required: •2+ years of experience in a technical support or system administration role in a networking/security company or equivalent education •Deep working knowledge of operating systems -- Windows, OSX, Linux •Strong understanding of TCP/IP, routing protocols, L2/L3 switches. •Experience with security products -firewalls, IDS/IPS, VPN, virus scanning. •Strong troubleshooting and problem-solving skills •Previous call center experience, preferably supporting data networking products and/or security products is desirable. •Strong communication skills, both written and verbal. Educational Requirement: •Bachelors degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable. #GD #LI-MG1
Cloud Services DevOps Specialist
Fortinet, Burnaby, BC
DescriptionFortinet is looking for passionate and talented problem solvers to join our main DevOps team for developing and managing the next generation of private cloud infrastructure which is a key part of Fortinet's cloud services release quality assurance workflow. This is a great opportunity to gain experience in the computer network security industry while working and learning form a team of talented DevOps. Job Responsibilities: •Participating in requirements review of the enhancements on the DevOps private cloud infrastructure, focusing on test and release automation of all Fortinet's Cloud Services. •Designing and developing the automated testing and release pipelines of Cloud Services. •Reviewing test results, and following up on bug fixing with development teams. •Maintaining and bug-fixing existing applications and infrastructure. •Streamlining the workflow with automation. •Supporting Operations for troubleshooting customer issues in the field. Job Skills Required: •3+ years of hands-on experience with DevOps CI/CD automation tools (Jenkins, Docker, Ansible, Terraform, Kubernetes, etc.) •Strong python development & Linux shell scripting •Experience with different virtualization environments including VMware & OpenStack. •Experience with automated deployment and provisioning of on-premises cloud services •Strong systems experience on Linux, bare-metal and virtual machines. •Knowledge of TCP/IP networking, firewalls, switching, routing, and general network security. •Knowledge of general QA procedures and methodologies, as well as software development fundamentals. •Experience with developing automated testing libraries (Selenium, Appium, etc.) •Team player with strong interpersonal, written and verbal communication skills. •Outstanding troubleshooting and debugging skills. •Ability to multi-task and quickly react to system/service issues. Nice to Haves: •Familiarity with web services (JSON, REST, etc.) •Experience with test automation using Robot Framework. Educational Requirements •Bachelor's Degree in Computer Science #GD #LI-AV1
Cloud Services DevOps Specialist 2
Fortinet, Burnaby, BC
DescriptionFortinet is looking for passionate and talented problem solvers to join our main DevOps team for developing and managing the next generation of private cloud infrastructure which is a key part of Fortinet's cloud services release quality assurance workflow. This is a great opportunity to gain experience in the computer network security industry while working and learning form a team of talented DevOps. Job Responsibilities: •Participating in requirements review of the enhancements on the DevOps private cloud infrastructure, focusing on test and release automation of all Fortinet's Cloud Services. •Designing and developing the automated testing and release pipelines of Cloud Services. •Reviewing test results, and following up on bug fixing with development teams. •Maintaining and bug-fixing existing applications and infrastructure. •Streamlining the workflow with automation. •Supporting Operations for troubleshooting customer issues in the field. Job Skills Required: •3+ years of hands-on experience with DevOps CI/CD automation tools (Jenkins, Docker, Ansible, Terraform, Kubernetes, etc.) •Strong python development & Linux shell scripting •Experience with different virtualization environments including VMware & OpenStack. •Experience with automated deployment and provisioning of on-premises cloud services •Strong systems experience on Linux, bare-metal and virtual machines. •Knowledge of TCP/IP networking, firewalls, switching, routing, and general network security. •Knowledge of general QA procedures and methodologies, as well as software development fundamentals. •Experience with developing automated testing libraries (Selenium, Appium, etc.) •Team player with strong interpersonal, written and verbal communication skills. •Outstanding troubleshooting and debugging skills. •Ability to multi-task and quickly react to system/service issues. Nice to Haves: •Familiarity with web services (JSON, REST, etc.) •Experience with test automation using Robot Framework. Educational Requirements •Bachelors Degree in Computer Science #GD #LI-AV1
Technical Support Specialist
Fortinet, Ottawa, ON
DescriptionFortinet is looking for an experienced Technical Support Specialist to join our Ottawa office to provide exceptional customer service and technical help for our loyal customers. The Support Specialist is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs through replication and testing. Job Responsibilities: • Basic troubleshooting on the core Fortinet products - Fortigate • Collection, analysis and change recommendations of configuration information • Collection and analysis of customer system information • Recommend corrective actions based on analysis • Provide Customer education where needed due to gaps in networking, product knowledge etc. • Consultation of technical documentation, bulletins and release notes for known problems • Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions. • Follow up on technical cases including proper escalation and management of the case until case closure. • Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation Job Experience Required: • 1-2 years of experience in a technical support or system administration role in a networking/security company or equivalent education • Deep working knowledge of operating systems -- Windows, OSX, Linux • Strong understanding of TCP/IP, routing protocols, L2/L3 switches. • Experience with security products -firewalls, IDS/IPS, VPN, virus scanning. • Strong troubleshooting and problem-solving skills • Previous call center experience, preferably supporting data networking products and/or security products is desirable. • Strong communication skills, both written and verbal. Educational Requirement: • Bachelors degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable. Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security features without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 450,000 customers trust Fortinet to protect their businesses.
Senior DevOps Specialist
Fortinet, Burnaby, BC
DescriptionFortinet is looking for an enthusiastic and talented DevOps Specialist to join our cloud computing team to work with software developers and other operational specialists to support our new FortiMail and FortiVoice cloud services. You will be involved with working in a wide variety of cloud computing technology in both the development and operational stages. Everyday working environment is Linux servers, containers, RestAPIs, Kubernetes. Responsibilities: • Security, performance and availability assessment • Monitor services and infrastructures using various monitoring tools • Develop, maintain and execute tools and scripts to provide automation and self-service solutions • Service support contact for TAC team, troubleshooting and resolution of Server, Kubernetes and Network issues • Works with Dev QA team to pull, build, test and push new software releases • New service sites deployment • Optimize service on the infrastructure level and software service level Experience and skills: • Over 6 years of professional experience as developer / system administrator / DevOps specialist • TCP/IP networking, DNS, firewalls, web application firewall, and packet sniffers • Comfortable with Linux, docker, docker-compose, Kubernetes • Knowledge of microservice architecture • Any cloud services (AWS, GCP, Azure, OpenStack) • Scripting and Programming languages (Bash, Python) and Programming languages (C/C++, Java) • SQL or NoSQL databases • Knowledge of monitoring network/server system: Nagios, Cacti, Zabbix etc. • Log analysis and monitoring tools such as ELK stack. • RESTAPI, OpenAPI, curl/http, openssl, JSON Personal attributes: • Highly motivated, positive, and responsible and able to work in a mission critical on-call environment • Demonstrated ability to logically and analytically troubleshoot software and basic network issues • Excellent language skills in English - oral and written Bonus experience: • Knowledge of Email service • Experience in VOIP such as SIP, SIP proxy, media proxy. • SSL, x509 certificates, VPN • Open-source automation tools (Git, Ansible, Docker, Terraform) Educational Requirement: • Degree or technical diploma in Computer Science, Computer Technology, or related field. #GD #LI-MIMI
Software Dev QA
Fortinet, Burnaby, BC
DescriptionFortinet is looking for Software Development QAs to join the FortiClient QA Team. FortiClient is an endpoint security product for Microsoft Windows, Mac OS X, Linux, Android OS, and Apple iOS. As a Software Development QA, you will be working on testing of FortiClient, which integrates with various Fortinet products including the FortiGate, FortiAnalyzer, FortiManager, FortiSandbox and FortiGuard Distribution Network (FDN). These positions offer incumbents experience in working with each of these technologies. The positions entail challenges that vary from day to day, as new technologies and ideas come up in the computer and networking industry that requires to be monitored and protected. Job Responsibilities: •Run manual development testing of FortiClient •Setup and maintain various test systems involving multiple network components, using physical or virtual machines (VM) •Run and review results of regression test systems •Implement and maintain automated test software using Perl or Python scripting language •Create test reports in internal tracking systems •Monitor and handle customer responses and issues •Continuously review and report best-practises in the industry •Work with other Fortinet products: FortiGate, FortiAnalyser, FortiManager, FortiSandbox, etc. •Work with developers, team leads and other QA specialists Job Skills Required: •Experience with network administration •Two or more years of related work experience, or a related coop experience, will be an advantage •Experience with Linux, Windows or Mac OS X administration •Experience with programming or scripting skills (Perl, Python, Ruby, Tcl, Bash, etc.) •Knowledge of databases (MySQL, Postgres SQL, Microsoft SQL Server, etc.) •Knowledge of anti-virus, ransomware, exploits etc •Familiarity with QA processes •Creating test cases •Running test cases •Setting up test environments •Reproducing reported product issues •Creating bug reports Educational Requirements: •Bachelor's Degree in Computer Science or similar disciplines #GD #LI-JH1
Release QA Specialist
Fortinet, Burnaby, BC
DescriptionFortinet is looking for a Software QA to join our team. You will be responsible for develop, maintain, and automate QA testing environment for Fortinet's FortiEDR platform and infrastructures. This is an exciting opportunity to learn and work with the latest cyber security technologies. Job Responsibilities: •Setup and maintain lab environment. •Execute feature and bug fix testing using a combination of manual and automated testing techniques. •Identify, document and track software defects found during functionality, performance and detection coverage testing. •Improve testing and development processes using various automation techniques. •Develop, maintain and execute tools and scripts using shell, Python or other languages. •Work closely with developers to ensure defects are correctly identified and fixed. •Work with different teams to ensure FortiEDR is certified by independent organizations. Job Skills Required: •1 - 2 years of software quality assurance or network administrator experience in IT or related industry. •Knowledge of endpoint detection and response(EDR), antivirus, firewalls, and TCP/IP networking. •Knowledge of general QA procedures and methodologies, as well as software development fundamentals. •Knowledge of Virtual machine environment, i.e VMware / ESXi, Hypervisor. •Demonstrated ability to write clear and reproducible problem reports, and test results. •Demonstrated skills in scripting languages, such as shell, Python are considered assets. •Experience with Linux and Windows administration. •Experience with code review systems and bug tracking services is an asset. •Experience with benchmark testing platforms/software such as BreakingPoint is an asset. •Ability to work in a collaborative environment and communicate well with other teams. •Ability to work on assigned tasks under tight time constraints. Educational Requirements: A degree or technical diploma in Computer Science, Computer Technology, or related field. #GD #LI-MIMI
Technical Support Specialist
Fortinet, Ottawa, ON
DescriptionFortinet is looking for an experienced Technical Support Specialist to join our Ottawa office to provide exceptional customer service and technical help for our loyal customers. The Support Specialist is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs through replication and testing. Job Responsibilities: • Basic troubleshooting on the core Fortinet products - Fortigate • Collection, analysis and change recommendations of configuration information • Collection and analysis of customer system information • Recommend corrective actions based on analysis • Provide Customer education where needed due to gaps in networking, product knowledge etc. • Consultation of technical documentation, bulletins and release notes for known problems • Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions. • Follow up on technical cases including proper escalation and management of the case until case closure. • Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation Job Experience Required: • 1-2 years of experience in a technical support or system administration role in a networking/security company or equivalent education • Deep working knowledge of operating systems -- Windows, OSX, Linux • Strong understanding of TCP/IP, routing protocols, L2/L3 switches. • Experience with security products -firewalls, IDS/IPS, VPN, virus scanning. • Strong troubleshooting and problem-solving skills • Previous call center experience, preferably supporting data networking products and/or security products is desirable. • Strong communication skills, both written and verbal. Educational Requirement: Bachelors degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable.
Release QA Specialist
Fortinet, Burnaby, BC
DescriptionOur Release QA team in Burnaby has over 130 staff and are responsible for ensuring Fortinet products meet the high standards we expect before release to the market. We are currently recruiting for teams focused on QA activities for our FortiOS, FortiManager, FortiAnalyzer and FortiClient products. Technical Job Duties: •Execute regression testing on products using a combination of manual and auto testing techniques. Create, maintain, and execute test specifications and test cases •Write and maintain automation scripts •Identify, document, and track software defects found during testing •Work closely with developers to ensure defects are correctly identified and fixed Writing Job Duties: •Work closely with Developers, QA, Product Managers, and others to understand new features, use cases, and customer scenarios. •Document & publish release notes, user guides, reference materials and use case scenarios for new product releases. Job Experience Required: •3 - 5 years of software testing experience. •Solid understanding of TCP/IP, routing, DNS, DHCP, routing and switching •Working experience on Virtual machine environment, i.e VMware / ESXi, Hypervisor •Demonstrated knowledge of firewalls, Linux, Sniff, or Ethereal •Strong knowledge of IPSec, SSL VPN, data encryption and authentication •Knowledge of general QA procedures and methodologies, as well as software development fundamentals •Experience configuring, installing, and troubleshooting PC/server software and hardware in a Windows and Unix environment •Demonstrated ability to logically and analytically troubleshoot software •Ability to work in a collaborative environment and communicate well with other departments •Ability to work on assigned tasks under tight time constraints •Demonstrated ability to write clear and reproducible problem reports, and test results •Demonstrated skills in scripting languages, such as shell, TCL, PERL or Python are considered assets •Demonstrated writing skills. •Knowledge of database is considered an asset •Knowledge of JSON API is considered an asset Educational Requirement: •A degree or technical diploma in Computer Science, Computer Technology, or related field #LI-HP1 #GD
Information Security Specialist
Fortinet, Burnaby, BC
DescriptionFortinet is looking for an Information Security Specialist as a member of the SOC Team in the Burnaby, BC office. Job duties •Setting up and maintaining SOC technologies such as FortiAnalyzer and FotiSOAR for daily operations •Monitor SOC technologies and infrastructure for availability and security •Help with expanding and scaling SOC infrastructure on Fortinet private cloud •Help with debugging Fortinet products used in SOC and collaborate with product Dev\\QA teams •Help with maintaining staging environment and doing required tests •Help with supporting SOC team on use case development •Help with report creation using PostgreSQL for SOC triage, threat hunting and other purposes •Help with automation and SOAR playbook development Required Technical Skills & Experiences •Experience with Security products and technologies. Fortinet products is a bonus. •Experience with IT service management such as Configuration, change and incident management. •Hands-on experience with private cloud technologies. •Hand-on experience with reporting tools. PosgreSQL experience is a bonus. •Hands-on experience with Security technologies such as SIEM and SOAR. •Hands-on experience with Linux and bash scripting. •Hands-on experience with Python Scripting and API programming. QA and DevOps experience is a bonus. •Understanding of SOC operations and Incident Response Life cycle. Experience in SOC is desired. •Understanding of Cyber Kill chain, threat vectors and threat intelligence •Understanding of layered security at data, OS and network levels •Understanding Cybersecurity Frameworks and compliance requirements •Understanding of network concepts, common protocols and services •Understanding SDLC and Software Build management. Required Soft Skills •Team player, Solution-focused, Conflict management skills •Multi-tasking, Time and Stress management skills •Self-directed, takes initiatives, Open to new challenges and learning opportunities •Understands the importance of discipline, consistency and communication •Good verbal and written communication skills Educational & Certification Requirements •Bachelor's degree in Computer Science, Information Security or related field. Security certifications are desired. #GD #LI-HP1
Intermediate QA Analyst to deliver automation testing for complex applications - REMOTE
S.i. Systems, Toronto, ON
Our client is looking for an Intermediate QA Specialist to deliver automation testing for complex applications. Initial contract goes until May 31, 2024 with chances of extension. Remote in Canada based on PST time zone. Must have: 3+ years of experience in testing mid to large, complex applications in enterprise level environments Frontend testing experience involving Selenium WebDriver with Java/ Python, C# or Cypress with JavaScript Backend API testing experience based on RestAssure with Java or other programing language and automated in a pipeline. Experience with maven projects Git knowledge Automated and Manual Integration testing for Microservices or Distributed Application services Nice to have: Soap API testing experience using SoapUI Atlassian JIRA Experience with Cloud Native Applications Experience with Red Hat OpenShift or Kubernetes Experience with AWS Light DevOps Knowledge/prior work with integrating tests to CI/CD pipelines Apply
SAP FI/CO Specialist (Manager), Deloitte Global Technology (GS-Tech Solutions)
Deloitte,
Job Type:Permanent Reference code:122737 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation,cuttingedge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thoughtleaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive andcollaborative culture?What will your typical day look like?The SAP FI/CO Specialist will support global business teams in the areas of treasury and accounts receivable. Responsibilities: Work with team members, and Product Owners to analyze, recommend, plan, design, develop, and implement solutions tomeet strategic, usability, performance, reliability, control, and security requirements Coordinate the efforts of Subject Matter Experts, Development, Quality Assurance, Usability, Training, TransportManagement, and other internal resources for the successful implementation of system enhancements and fixes Perform SAP complex FI/CO configuration as required with Global implications Perform Integration and Acceptance Testing Communicate effectively with clients and project team to ensure the requirements are met and recommend better solutionswherever applicable during the course of the project. Advance the goals and objectives of ITS by providing cost-efficient, high quality, client-focused solutions, according toestablished policies, procedures, and processes of the department and Firm Ensure business needs are clearly understood and SAP implementation meets the needs and expectations of the Financebusiness groups such as the Financial Services Group. Product quality, project timeliness, and customer satisfaction. Develop/Configure and review project deliverables for completeness of thought and consistency of approach. Ensurestandards, procedures, and methodologies in the delivery life cycle are followed. Communicate development and production status and issues to management and stakeholders. Coordinate with architecture and development teams to ensure that all solutions are aligned to pre-definedarchitecture/design. Coordinate with BSAs and Quality Engineering teams to ensure proper testing is performed. About the teamAt Deloitte, we expect results. Incredible-tangible-results. And Deloitte Global professionals play a unique role in delivering thoseresults. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and leadglobal strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead.We see the importance of your perspective and your ability to create value. We want you to fit in-with an inclusive culture, focus onwork-life fit and well-being, and a supportive, connected environment; but we also want you to stand out-with opportunities to have astrategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals inanswering the question: What impact will you make?Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world.In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with itsclients, its communities, and one another in ways not previously conceived.Enough about us, let's talk about youYou are someone with: At least 5-7 years of experience in SAP FICO Minimum two or more full life cycle implementation experience from blue print to go live. Experience with SAP business process and implementation with Enterprise ERP solutions Should have strong knowledge in G/L,AP,AR & Asset accounting Functional expertise in S4/HANA and ECC 6.0 FI (GL, AP, AR, FA) and CO (PCA, Cost Centers, IO), Product Costing andMM/Purchasing. Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: SAP, Accounts Receivable, Quality Assurance, QA, ERP, Technology, Finance, Quality
Quality Operation Specialist (CAPA)
AMD Medicom inc., Saint-Laurent, QC
Why join our team?Think you have what it takes to work in an organization where creativity and ambition are valued and integrity drives everything we do?Medicom has been in business for over 35 years, and it has kept its entrepreneurial mindset. Working with us, you will have the opportunity to get involved, have an impact, and contribute to the company’s continued growth. We live by our values every day, focussing on customer satisfaction while ensuring teamwork, accountability, and empathy in everything we do.Our team loves challenges and a fast-paced environment. You will have the flexibility to manage work and a personal life, as well as your own personal well-being. We offer an attractive compensation package with benefits.The OpportunityAs Quality Operations Specialist, you will perform live audits, provide training, and support QA activities.What you will doPerform on the floor live audits of the manufacturing facility, warehouse and QC laboratory;Provide training on quality processes and/or revised procedures., etc.;Manage and track Stinson change requests;Manage, coordinate and support operational continuous improvement efforts;Participate in the drafting and review of Standard Operating Procedures;Support KPI data collection and analysis;Assist and support investigations, capas, capa effectiveness and NCMR process;Support the processing of SCARS; Review validation protocols and reports for completeness and accuracy (as required);Perform data entry tasks, as necessary, on various tracking tools within the Quality System;Support QA activities, such as archiving, batch release, raw material release, live on the floor QA oversight of production activities and coordinate sample shipment as necessary, for external testing;Other related duties/responsibilities as required or assigned by the Manager.What you will bringA minimum of 3 years of experience in a GMP (Good Manufacturing Practices) environment, in the pharmaceutical or medical devices industry, or closely related field;A minimum of 2 years of experience in a quality role; • DEC in a related field;Detail and solution oriented;Good written and verbal communication skills in both English and French;Ability to make sound quality decisions;Ability to work in a dynamic environment with multiple priorities and meet deadlines;Ability to demonstrate the Medicom core values of Teamwork, Accountability and Customer Centricity.The following would be an assetKnowledge of ISO 13485 and 21CFR820 requirements;Certificate in Quality Assurance or knowledge of Root Cause Analysis methodology;Technical knowledge of similar types of medical devices. What we offerCompetitive salary;Comprehensive insurance program including EAP and telemedicine for you and your family;Pension plan with company matching;Possibility of a hybrid work schedule, with home internet and office expense allowance;Yearly stipend for professional development;Fun work atmosphere, an active social committee that organizes fun activities such as sports, BBQs, family events and more!Equal Opportunity EmployerMedicom is an equal opportunity employer. We consider all applicants without regard to age, gender, gender identity or expression, sexual orientation, race, ethnic or national origin, religious beliefs, sex (including pregnancy and breastfeeding), disability or marital or family status. We welcome applications from all qualified individuals and encourage Indigenous persons, persons of color, LGBTQ+ and gender-nonconforming persons, persons with disabilities, women, and members of any other marginalized group.If you are energetic, committed to making a difference and love challenges, we would love to hear from you. Visit our website at https://medicom.com/careers/ and apply today!
Senior Top-Secret cleared Quality Assurance Specialist to support the testing and functionality of custom-built enterprise applications.
S.i. Systems, Ottawa, ON
Our Valued Public Sector client is in need of a Senior Top-Secret cleared Quality Assurance Specialist to support the testing and functionality of custom-built enterprise applications.Responsibilities: Work closely with team members to design and implement manual and Automated testing to validate functionality, scalability and stability of their applicationDesign test scenarios, write test cases, perform software tests, and prioritize test activities for all levels of testing (unit, system, integration, regression).Identify and implement opportunities to enhance test infrastructure and automation coverage.Define and prepare Test Strategy and Test plan documents when required.Lead the implementation and knowledge transfer to various resources thereby ensuring the Successful implementation and sustained, consistent use of the revised QA test processes and practices.Define acceptance criteria for testing user stories against corporate security software systemsMust Have:10 years experience as a Quality Assurance SpecialistExperience using test management software (JIRA or Zephyr)Experience using test automation tools.Government of Canada Top Secret Clearance Apply
Software QA Specialist
Minesite Technologies Inc (Canada) Inc, Vancouver, BC
MST Global builds integrated hardware products and software platforms that power digital transformation in the mining industry. Our solutions are mission-critical for maintaining and improving safety, efficiency and productivity in mine operations around the world. Join our HELIX Dispatch product development team as our new Software QA Specialist! We’re a small but growing team, and we’re looking for a QA professional with a technical background and a proactive mindset who can help us create a culture of quality and take ownership of and improve how we do software testing. Reporting to the team’s Software Development Manager, and working closely with our Developers and Product Manager, you will be based in our Greater Vancouver office located in Port Moody (right near the Inlet Centre SkyTrain station). We’re generally quite flexible with hybrid arrangements, although we are looking for someone who is willing to work together with the team in the office a few days each week, and you will from time to time need to work with physical hardware equipment in our test lab. In this role, you will have the opportunity to:Become an expert on the HELIX Dispatch product, the entire HELIX platform, and the business domain of underground miningDevelop test plans and build test cases for releases and regression test cyclesExecute manual test cases and report defects in a clear and organized wayPlan and develop new suites of automated tests, including evaluating whether we should invest in new automated testing tools or frameworksPlan and execute integration tests that bring together constellations of custom hardware devices, on-board vehicle touchscreens, and web/desktop software applicationsPlan and perform exploratory testing, usability testing, and performance testing, and make recommendations for product improvementsCollaborate with developers to troubleshoot issuesTake part in design reviews, with a mindset of encouraging “design for testability” at the earliest stagesTake part in planning and estimation, both for Scrum sprints, and for larger projects and releasesTrack and report on quality metricsSuggest and drive improvements to our QA, development, and delivery processesHelp create a culture of quality and doing the job rightHelp us maintain our positive and fun team atmosphere and good working relationshipsOur ideal candidate would have these qualifications and soft skills:Previous experience in software QA, with preferably a minimum of 5 years in QA or related software/technical rolesA degree or diploma in a relevant technical field is preferred, but we’ll consider equivalent skills, knowledge, and experienceHands-on experience with building automated tests using any tool or frameworkExperience with test case databases or test case management systems (we currently use Azure DevOps)Some experience with programming/scripting and source control (the ability to read code to understand logic, and the ability to do scripting for automating tests and other tasks, would be valuable)Some experience with databases and SQLComfortable with Windows and Linux including the command lineA strong ability to communicate and explain things clearly, both verbally and in writingAn eagerness to learn, and an ability to learn quicklyA willingness to ask questions, ask for help, and question our assumptionsA good sense of quality, which includes not just technical correctness but also always thinking about the needs and expectations of the customer and end users in the fieldAny knowledge or experience of the mining industry or a similar industry involving heavy equipment, industrial processes, or fleet management is a plusAny experience with process improvement or Quality Management Systems is a plusAbout MST Global:MST is a global company, founded in Australia in 1989 and now part of the Komatsu Group, specializing in mining and tunneling technology that empowers our customers to unearth safety and productivity improvements. With a global reach across six continents, the company specializes in the design, development, manufacture, deployment, and support of mission-critical digital solutions for voice and data; vehicle and personnel tracking; and safety solutions in underground and surface environments. A pioneering force within the mining industry, the company does business with over 300 mine sites worldwide, a mix of blue chip and mid-tier mining companies. MST is a vertically integrated company incorporating hardware and software product development; assembly; direct sales; project management and deployment resulting in turn-key configurable solutions. The customer experience is further tailored using managed services to offer support and maintenance, remotely or on-site, over the life of the relationship. MST’s vision is to be the number one choice in digital transformation for harsh industrial environments. MST’s mission is to partner with our customers to empower safety and productivity solutions tailored to their industry needs.
STO 21R - Water Quality Monitoring Specialist
BC Public Service, Williams Lake, BC
Posting Title STO 21R - Water Quality Monitoring Specialist Position Classification Scientific/Technical Off R21 Union GEU Work Options Hybrid Location Kamloops, BC V2H 1B7 CAMultiple Locations, BC CA (Primary)Smithers, BC V0J 2N0 CAWilliams Lake, BC V2G 5M1 CASalary Range $67,728.87 - $77,012.22 annually, plus $36.53 bi-weekly isolation allowance for Smithers Close Date 4/23/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Env & Climate Change Strategy Ministry Branch / Division Environmental Monitoring and Analysis Branch Job Summary Bring your strong analytical and technical skills to this dynamic opportunityThe Ministry of Environment and Climate Change Strategy supports the Government of British Columbia in its focus on building a true and lasting vision of reconciliation. The Ministry is committed to building and maintaining partnerships with Indigenous Peoples and the Environment and Climate Monitoring Section reflects this commitment in its collaboration with First Nations.The Environment and Climate Monitoring Section is responsible for the delivery of provincial air, groundwater, snow and water quality monitoring networks. The section directs monitoring equipment procurement and installation, data collection and management activities, quality assurance procedures, and reporting of air water quality trends. The section also delivers the provincial hydrology program and standards. Through sharing of environmental information and analyses, the section helps shape ministry policy, standards development and implementation and associated effectiveness monitoring approaches.The Water Quality Monitoring Specialist coordinates Provincial Ambient Surface Water Quality Programs by providing expertise, operational support, technical services and guidance to government management and staff, contractors, volunteers, and other clients/stakeholders. With the Water Sustainability Act as regulatory background, and adhering to Ambient Water Quality Guidelines, the position provides technical advisory services and specialist advice in areas of water quality testing, data collection and analysis, data Quality Assurance/Quality Control (QA/QC); and the preparation and distribution of reports and other related information to a variety of recipients.Job Requirements:Education • Undergraduate degree or higher in water resource management, biology, physical or environmental science, or other relevant natural resource management field AND 1 year of directly related experience*; OR • A recognized diploma in one of the above fields, AND 2 years of directly related experience*, OR • An equivalent combination of education and related experience* may be considered.*Related experience includes the following: • Experience planning and carrying out water resource monitoring activities and reporting on fresh surface water quality conditions. • Experience conducting scientific or technical data collection and analysis, ideally related to fresh surface water quality, as well as using field-deployed collection and monitoring equipment (e.g., data loggers). • Experience providing professional, technical or scientific expertise, advice and recommendations to senior management, external stakeholders and to others with respect to fresh surface water quality issues. • Experience conducting technical tasks and preparing technical documents (e.g., technical reports, statistical analyses, project plans, briefing materials, etc.). • Experience communicating/interacting with public (e.g., public meeting presentations, sitting on advisory committees, training/auditing volunteer/lay samplers).Preference may be given to candidates with 1 of more of the following: • Limnological field sampling experience, including water quality and plankton sample collection from shallow and deep lakes. • Canadian Aquatic Biomonitoring Network (CABIN) field certification and experience conducting biomonitoring. • Experience with small/medium motor-boat operations (12 - 22' boat sizes), trailer hauling and boat maintenance. • Standard and valid first-aid certificate. • Pleasure craft operator certificate.For questions regarding this position, please contact [email protected] .About this Position:Currently there is 1 permanent opportunity available. This position can be worked from the following communities: Kamloops, Smithers, or Williams Lake An eligibility list may be established for future temporary and/or permanent opportunities. This position has on-site field requirements. The recruitment process for this competition may take place virtually. Employees of the BC Public Service must be located in BC at the time of employment. Flexible work options are available; this position may be able to work up to 3 days at home per week as per the Telework Agreement.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply:Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES (COMPREHENSIVE) - You will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. Please allot approximately 60 minutes to complete the questionnaire.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information:A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Natural Resource Sector, Scientific and Technical
Quality Assurance Coordinator/Controlled Substance Specialist
Equest, Delta, BC
Lynden International Logistics ULCis looking for an energetic and motivated individual to join our Quality Control Team! Our business continues to grow, and we are seeking an Quality Assurance Coordinator/Controlled Substances Specialist.We encourage our employees to grow and develop within the company and believe our diverse workforce contributes tremendously to our success. Lynden offers many benefits for full-time employees including: Medical, Dental and Vision Insurance; an Employee Assistance Program; and Retirement Plans. WORKING SCHEDULE: Monday to Friday, 8:30am - 4:30pm REPORTS TO: Director Regulatory Affairs & Quality Assurance POSITION DESCRIPTION: This position is required to monitor the overall status of the branch from a Quality perspective. Compliance to regulations, including cGMP's, will be maintained through the implementation of procedures and training, and regular inspections. Assists with the day to day operations of the Narcotic department DUTIES & RESPONSIBILITIES: Quality Assurance Coordinator Ensure all staff are trained in their respective job functions, including GMP training and maintain training records Write and revise standard operating procedures as necessary. Coordinate maintenance of procedure manuals at the branch. Conduct regular inspections of the facility and report the findings to the Distribution Manager and senior management. Respond to audits, develop action plans and provide follow-up to ensure actions are completed and documented. Provide feedback and assistance to Customer/Client questions and concerns. Initiation and completion of Deviation Reports and Change Controls Monitor the processes and systems within the branch to promote effective operation and procedural compliance. Ensure documentation is complete and accurate. Maintain relations with outside contractors/suppliers and monitor effectiveness of their services. Provide assistance with inventory reporting and lot control. Recalls - Working directly with the Client ensure product is both physically and systemically quarantined Supervise lot hold/release processes to ensure effective control and accurate documentation Investigate discrepancies and problems, and advise the appropriate individuals of the findings through effective reporting and follow-up. Maintain ongoing surveillance/reporting of temperature conditions within the different storage areas of the warehouse. Perform temperature alarm testing and security testing. Coordinate regular and emergency maintenance of equipment. Place product on "Short Dated Hold" as per Client Procedure Manuals and physically remove product from primary picking locations Coordinate disposition of product as per Clients requests and Lynden's Destruction agreement. Perform specific duties for inbound receipts as agreed upon in the Client Procedural Manuals. Develop proactive strategies for preventing possible future problems with systems or processes. Maintain communication with all levels of the branch by attending meetings with management and staff and provide input and training. On call 24 hours per day 7 days a week for emergencies. Cover for other QA coordinators' duties and perform other activities as assigned by Director of Regulatory Affairs & Quality Assurance QPIC Picking orders for shipment against verified legal signatures. Entering product receipts into inventory. Checking reports on a daily and monthly basis for accuracy. Sending appropriate reports to the Drug Control Unit. Checking and monitoring inventory levels for discrepancies and/or potential back orders. Authorizing and checking returns and entering them into inventory. Dealing with customer and client questions and/or concerns. Communicating with the appropriate Health Canada officials regarding regulatory affairs, loss-reporting. Maintaining the security of the overall caged area including the vaults. Checking orders and routing through agile system Co-ordinate narcotic destructions SKILLS/TRAINING REQUIRED: Strong knowledge of current regulatory requirements Superior familiarity with warehouse and office operations Effective problem solving skills High work standards Excellent verbal and written communication Excellent organizational and time management skills Ability to make decisions and recommendations EDUCATION REQUIRED: Minimum education required: B.Sc. degree or equivalent Minimum experience required: 3 - 4 years related work experience Plus 6 months on-the-job training OR equivalent combination of experience and education.
Systems Testing/QA Specialist - Senior
Computer Consultants International, Inc., Toronto, ON
HYBRID position at Toronto, OntarioMust haves:5+ years in implementing and executing comprehensive test strategies for web applications within Agile and DevOps frameworks (managing the backlog, preparing and supporting the scrum master, sprint planning, creating user stories etc.)Excellent knowledge of system testing methodology, execute system and user acceptance testsAbility to understand and analyze business requirements, and systems response documents, to design and execute test plans to ensure the system functions and meets the business requirements.Skilled in utilizing version control systems, such as Git, and CI/CD tools, like MS Azure DevOps, IBM CLI, Git to automate testing workflows and ensure continuous integration of code changes.Proficient in defect tracking and management tools, such as Jira, IBM ClearQuest, MS Azure DevOps, to identify, report, and prioritize issues, facilitating timely resolution and maintaining the quality of web applications throughout the development lifecycle
Quality Assurance Specialist (Vancouver)
Equest, Richmond, BC
Pacific Coastal Airlines (PCA) is seeking a permanent full-time Quality Assurance Specialist to be based in Richmond, BC. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic and rewarding work environment. We are excited to welcome safety-oriented and customer service minded candidate to continue their career with our growing company. Reporting to the Director of Quality Assurance (QA), Maintenance, the Quality Assurance Specialist works closely in conjunction with the Director of QA. They are responsible for assistance within the maintenance Quality Assurance Department, on items requiring awareness of AME practices, as well as projects and items that fall under and Canadian Aviation Regulatory requirements. The QA Specialist is also to provide relief coverage for the Director of Quality Assurance in their absence. The successful candidate for this role will be a goal-oriented and pro-active self-starter, capable of working in a team environment as well as independently, with minimal supervision. PRIMARY RESPONSIBILITIES: Monitor and propose measures to improve upon Quality and Safety within Pacific Coastal Maintenance department practices Work with Director of QA on any Company Regulatory Documents that require amendments due to regulatory changes or company direction. This includes the MCM, MPM and the DIRM. Submit to Transport Canada on any additional requirements for Pacific Coastal Maintenance Schedule Approvals Assist and/or Lead in new projects within the Quality Assura nce Department Adhere to and assist with the development of new company SOP's, Memo's, TIB's and Directives. Fill in as required as an independent company auditor for Pacific Coastal yearly Maintenance Audit schedule Oversee aircraft import and export projects Subject Matter Expert on company Maintenance Tracking Software, and provide training for new AME's on how to utilize the system. Trained in Receiving Inspection Criteria and assist with approval of in-house work orders as well as R.I. of external Class 1 components Review and Process all ACA, EWA and SCA applications and renewals Carry out Pilot EWA Training as required Head Canadian Beacon Registry for Pacific Coastal Airlines and ensure all updates and new ELT's are kept current Participate in SMS investigations as requested Assist QA department in continually promoting the company's Safety Management System to all maintenance staff Promote a safety culture throughout the department by encouraging hazard identification and incident reporting as required by the Safety Management System Provide relief coverage for the Director of Quality Assurance in their absence Have a thorough understanding of the roles/responsibilities of all persons within the QA office Carry out the duties of an AME and assist with maintenance on aircraft when required. Provide oversight a couple of days a month on maintenance being conducted on the hanger floor, and give feedback to Director of QA for areas that could require further training for our staff. Other duties as assigned QUALIFICATIONS : Licensed AME, M1 or M2 required with preference given to those with both M1&M2 Good understanding of Canadian Aviation Regulations Comfortable speaking with small and large groups and inspiring others Proficient in Excel, Word and Power point considered an asset Excellent verbal, interpersonal and written communication skills Detail-orientated WHAT WE OFFER: Competitive compensation structure based on experience starting at $40.87 per hour, up to $48.08 per hour Tool/Boot Allowance, up to $500 a year Extended Health/Medical Benefits Vacation days and additional pay sick days & family emergency days Travel Benefits & corporate discounts Group RRSP with company matching Employee recognition and reward programs Collaborative and inclusive work environment Excellent work-life balance Apply today! Pacific Coastal Airlines is an equal-opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, disability or any other identifying characteristic.
Implementation Specialist
Equest, Victoria, BC
Software Implementation Specialist / Application Consultant Reporting to the Manager of Professional Services the successful individual will work closely with customers to understand their business requirements, configure the CityView software solution to meet those requirements and deliver training to those clients to ensure value creation. This is a fully remote position, however travel to client sites across the U.S. and Canada may be required.What will be your impact?Delivering high impact efficiency software solutions that meet our clients' needs.Streamlining workflows to optimize client processes and responsiveness.Enhancing our clients' service delivery capabilities to help communities grow.What is the role?Business analysis: Define and document customer's business requirements; interpret and apply the information within the scope of the project.Software configuration: Configure the software with workflow and business rules to allow customers to conduct and streamline their business processes. This is not a developer role.Legacy data conversion: Work with Data Conversion Specialists to achieve a smooth transition of legacy client data.Conduct training sessions: Train end-users in how to use the software in both remote and classroom-led sessions.Software specialist: Be an expert on the functionality and capabilities of the software to respond to client queries. Identify enhancement opportunities and communicate those requests to our product development team.Client service: Provide outstanding customer service and resolve client issues throughout the implementation and feedback process.Internal engagement: Work with cross-functional team members including Project Managers, Data Conversion Specialists, Quality Assurance, Technical Support Analysts, and other Business Analysts.A day in the life:Receive weekly project allocations and goals from the Project Manager.Work on assigned tasks:Engage with clients.Source and compile data requirementsConfigure software.Test configuration and perform QA.Deliver solutions to clients.Action client feedback.Report on status and update internal tracking systems.What are we looking for?Highly focused and accountable individual.Ability to prioritize conflicting work assignments and deal with uncertainty.5+ years of software configuration and/or end-user training experience is preferred.Experience identifying, defining, analyzing, and documenting client work processes, data, systems, and/or related activities.Post-secondary education in a technology-related discipline or equivalent work experience.Outstanding oral and written skills, as well as telephone manner.Ability to travel up to 20-35%.What would make you stand out? Experience with local government.Understanding of the general licensing and permit process.An understanding of database (installed and web-based) applications.Experience with MS SQL Reporting Services (or equivalent).What we offer?Compensation will consist of base salary (between $65,000-$85,000 CAD per year based on experience), group performance incentive, and annual bonus.RRSP matching program and employee stock purchase plan.Health Insurance from day 1 (medical, dental, vision, life, short and long-term disability, AD&D).3 weeks of vacation and 5 Personal days.