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Product Support Representative - Construction
Wajax Limited, Rocky View County, AB
The Opportunity Play an integral role in the sales process as an outside Product Support Representative. Build your business by building customer relationships, answering product and service questions, and suggesting information about other products and services that Wajax provides. You will work closely with other members of the Wajax team to provide expert knowledge, advice, and product solutions for a comprehensive customer experience. The Role Invest in customer relationships within a defined territory. Conduct outside sales calls to clients. Generate customer referrals. Identify opportunities to upsell and cross-sell. Provide customer feedback. Identify and resolve customer concerns in a timely manner. Attend to phone and email inquiries. Meet and exceed established sales targets as determined on a monthly/annual basis. Assist in the creation and submission of bids for National Customer opportunities. Liaise with manufacturers, in-house departments, and all other relevant suppliers to determine status of orders and compliance to delivery times. The Candidate Education: College diploma, or related Red Seal Certification in a related field such as Parts & Warehousing or HD Mechanic Work Experience: 2-3 years' related experience in sales, marketing, or equivalent business experience. Knowledge: Knowledge of heavy equipment is an asset, IMPACT selling process, and must possess a valid driver’s license. Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforce preferred) The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.
Business Technology Analyst - OpenRoad Head Office
OpenRoad Auto Group, Richmond, BC
UNLIMITED POSSIBILITIES AHEADPosition:Business Technology Analyst Status:Full-TimeDealership:Head OfficeDepartment:Information TechnologyWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!ROLE & RESPONSIBILITIES: Recommend innovative changes and streamlining technology to improve business effectiveness and efficiency. Work with various departments (such as Accounting, Finance, BDC, Marketing, QA, and HR) and Business Technology team to build relationships and understand business priorities. Work collaboratively with business stakeholders and technical resources to define the scope and details of data project assignments. Generate business analysis, and gather information on internal processes and systems, including technology. Develop complex SQL queries (Stored procedures, triggers) to retrieve, manipulate, and transform data from various sources. Data Extraction and Visualization - Query data and build data visualizations of varying degrees of complexity in tools like Tableau, Tableau Prep, SQL, and GCP. Analyze extracted data to identify trends, patterns, and insights that can guide business decisions and strategies using Tableau. Present findings through clear visualizations, reports, and dashboards to make complex data understandable to non-technical stakeholders. Develop and implement technological solutions to improve performance and value and expand the business model beyond conventional methods used in the industry. Incite change within the management team and provide consultative leadership. Other duties as assigned by management. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 3+ years of business analysis, and business consulting experience; specifically in the IT industry, educational experience from a recognized higher education institution including courses in business/systems analysis, SQL, Computer Science or general programming, and the use of software development tools. Advanced proficiency in SQL with the ability to write complex queries for data extraction and manipulation (CTEs, stored procedures, triggers) and knowledge in database management systems (e.g., SQL Server, MySQL, PostgreSQL) and GCP BigQuery. Advanced proficiency in Tableau, MS Excel, MS PowerPoint and proficient in creating and delivering presentations. Experience in business process modeling using UML, BPMN, or similar techniques. Experience in requirement management, including requirements gathering, analysis, and specification documentation. Strong analytical and problem-solving skills including a thorough understanding of how to interpret customer business needs and translate them into the application and operational requirements. Knowledge of the development process and the quality assurance methodologies Excellent written and verbal communication skills CPBA / PMI-PBA certification and knowledge in Data Science and programming language (JS, Python) would be a bonus. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3726 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.
B2B Sales Person (30% Inside + 70% cold calling) base + commission & mileage
Express Employment Professionals, Langley, BC
Express Employment Professionals, Cloverdale/Langley, is an ISO 9001 certified, full service staffing firm that offers a full range of staffing services, including permanent staffing, contract staffing, temporary placement, evaluation hire, flexible staffing and professional search for both the industrial, office, and professional markets. Recruiting for a B2B Salesperson (30% inside/70% outside) We are a leader in franchise business. You will be part of a 5 person team of an office which is part of a global company with a local style. This office has been established since 2004 and the US head office is established since 1985. training and on-going support will be provided.Although our franchisees come from very diverse backgrounds, they have one common purpose:To Help People SucceedIf you have the drive to help people succeed and are ready to achieve this goal, then we have the position for you!! We provide a comprehensive and continuous training program to advance your career. Learn cutting edge technology and industry leading best practices. Experience working in a “breakthrough company” and being part of the “Express” family. Candidates that thrive in the “Express” culture determine their own career path and can even choose the path to eventual office ownership!Express Employment Professionals – Cloverdale/Langley is currently seeking a sales representative who builds long-term relationships on a foundation of honesty, integrity and professionalism. Our office is about achievement, continuous learning, being the best but having fun in the process and team-oriented individuals who are committed to each other’s success.Are you up to the challenge?If you are career-minded with a strong interest in sales and are ready to take ownership of your career direction, this is a great opportunity for you.Leaders who enjoy inspiring and motivating others will be a great fit to our team.Individuals who exemplify confidence and have the drive to produce great results will be rewarded well.The core competency for this position is to increase sales by help companies become more successful through our various HR solutionsBusiness Development• Develops and maintains sources of information about new business opportunities• Conducts in person and telemarketing calls to prospective clients to obtain pertinent information from the company and to secure new business• Attend and present at functions such as career fairs, professional association meetings, chambers of commerce• Execute sales plan and marketing campaigns • Follow up with proposals, agreement, and new client information• Communicate with internal staff about the prospective clients needsClient Management Process:• Conduct Quality Control checks• Advise internal staff regarding client problems• Client facility tours• Build relationships with new, past and current clients• Facilitate the hiring process of candidates at client companies• Identifying the particular needs of existing and prospective clients. • Utilizing presentation, telemarketing, direct mail and other sales techniques to secure or expand business.Community Service and Involvement • Participation in civic and professional organizations• Represent Express at local job fairs, community services, and career days• Speaks to various schools, groups and other potential recruiting sourcesSales Support Activity• Document sales calls • Communicate daily with internal staff client pertinent information• Analyze individual accounts and prepare forecasts• Provide recommendations to develop and revise marketing strategyRequirements:• Honest and Ethical• Strong work ethic• Passionate about work, business and helping people• Experience in a business to business, customer service, outside or inside sales and/or recruiting experience.• Selling skills and the willingness to develop those skills• Ability to identify and reach decision makers• Basic understanding of labour and employment laws.• Strong computer skills particularly in MS office and technology aptitude • Excellent written and verbal communication skills.• Strong time management skills.• Demonstrated leadership skills with a servant leadership philosophy• Excellent communication and presentation.• Driven by performance and quality.• Continuous learner• Enthusiastic and optimistic attitude• Ability to manage and grow customer accounts.• Able to work independently yet be a strong team contributor.• Results and opportunity and detail oriented• Strong initiative and ability to think on your feet• Have a ‘can do’ attitude with energy and enthusiasm• Able to manage multiple tasks and thrives under pressure to meet deadlineswage dependent on experience, willing to take someone new trying to get their foot in the door or someone with mid-level experiene. depending on experience plus bonus structure.Schedule is Monday to Friday 8am to 5pm.Must have a vehicle.(paid milage)Please apply with MS Word cover letter and resume to [email protected] and quote on subject line "Salesperson - Inside/outside" .
Regional Investigations Manager |Canada West
Hudson's Bay Company, Vancouver, BC
ROLE SUMMARY The Regional Investigations Manager is responsible for leading Asset Protection in internal investigations. The Investigator takes complex investigations head-on through establishing solid partnerships with store and Asset Protection leadership, and law enforcement agencies and utilizes cutting-edge methods to identify and deter internal dishonesty. The Investigator is responsible for assisting with a strategy to combat shortages across our brand within an assigned region and takes a proactive approach to resolving losses within all assigned stores through training and awareness.   This role will also be responsible for monitoring all transactions utilizing available exception reporting software, AP technologies, and programs in our Hudson’s Bay stores to minimize risk. This position will also identify, distinguish, and analyze multiple components of the business that require further identification and investigate of any problem, and provide conclusions using high-level quantitative skills. Responsibilities include querying, reviewing, and understanding shrink, markdowns, returns, and sales/financial data, identifying trends in business and the retail industry, and understanding key operations processes with the stores. The Regional Investigations Manager will also provide support to the DVP of Asset Protection, Sr. District Asset Protection Managers, Inventory Control, and Finance in protecting company assets by communicating and assembling potential cases and/or providing additional data to support the areas in protecting the company assets While the primary focus is to mitigate risk, maintain continuity of operations, and safeguard the organization, this position is also responsible for communicating with and articulating the asset protection vision within the company and serves as an influencer across the industry. KEY RESPONSIBILITIES ● Interview associates in accordance with Wicklander-Zulawski (WZ) and the Company’s best practices. ● Monitor and utilize available software, exception reports, CCTV, AP technologies, programs in our Hudson’s Bay stores, and employee tips to generate cases. ● Identify potential acts of internal dishonesty through behavior observation and internal referrals. ● Work with outside agencies such as Law Enforcement, courts, and legal to bring cases to resolution. ● Thoroughly build and document cases to support findings and resolution. ● Teach fact-finding/investigation techniques to AP Associates. ● Partner with District/Store Management to build AP awareness. ● Utilize market resources to build cases. ● Perform data gathering tasks and analytics to assist in building cases. ● Develop new and innovative queries/research techniques to detect theft, fraudulent activity, and policy violations (i.e. return fraud). ● Produce documents for AP teams and leadership, to review and analyze. ● Offer excellent customer service while maintaining a friendly and approachable demeanor. ● Perform other duties as assigned by Asset Protection leadership. ORGANIZATIONAL LEADERSHIP ● Influences and serves as the main AP Investigations liaison to Store Leadership and Asset Protection Team within the assigned Region. ● Collaborates with: o AP Field Leadership o Inventory Management o HR/AR/Risk Management/Legal o Solution Providers (Executive Leadership) o Distribution & Logistics o Operations / Corporate Offices o Strategic Sourcing o Finance KEY EXPERIENCES ● 5+ years in Asset Protection/Loss Prevention Investigations with a focus on internal dishonesty. ● 2-year College Diploma in Police Foundations or a University degree in a related subject (Criminology/Law) ● Wicklander-Zulawski & Associates Interview and Interrogation Techniques certification ● Strong understanding of all provincial and federal laws (Criminal Code of Canada, FINTRAC, and Freedom of Information Act) ● Multi-store investigation experience preferred ● High-quality analytical skills, management experience, and the ability to influence at all levels. ● Strategic orientation with the ability to lead tactics as required. ● Strong negotiator and consensus builder. ● Strong Excel, Access, and Word Experience with database applications and query tools such as Microsoft Access ● Excellent analytical, organizational, and written/verbal communication skills ● Ability to conceptualize data and create ways to effectively communicate information ● Excellent conceptual and critical thinking skills. ● Ability to work with highly sensitive and confidential information and communicate within strict guidelines. ● Valid BC Driver’s license ● Willingness to Travel as Required 30%+ Thank you for your interest In The Bay. We look forward to reviewing your application. The Bay provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The Bay welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Bilingual Retention and Sales Specialist, Mortgage
BMO, Quebec, QC
Application Deadline: 05/30/2024Address:VIRTUAL61 - HomeRes - QC - BMOWork schedule: Monday to Friday from 10am to 8pm and Saturday from 10am to 6pm (on rotation, every four weeks). All hours are in EST. Language Requirements for the role : Language requirements for the role: Strong verbal and written languages skills in both French and English. Work from homeUnderstands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on borrowing strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups. Works through various channels based on the market needs to deliver the desired customer experience and achieve overall business objectives.May provide training and coaching to junior associates as needed.Probes to understand customer needs and provides advice related to personal banking and borrowing strategies in the best interests of the customer.Manages all transactional outcomes of customer contacts or defers to appropriate internal business groups.Escalates complex or unresolved customer situations to managers as required.Performs any required documentation to ensure customer's requests are accurately processed.Maintains current knowledge of personal banking and lending products, practices, and trends and integrates into customer conversations in a professional manner.May research and investigate lending applications, following established processes.Handles customer contacts in an informed, professional, and efficient manner.Integrates marketing promotions and programs into customer conversations, where appropriate.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.Makes credit decisions / recommendations in accordance with sound credit-granting principles and in compliance with Bank Policy & Procedures.Uses authorized credit qualifications as needed to fulfill customer requests.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Knowledge of personal lending and home financing products.Knowledge of competitive marketplace and trends in product offerings.Knowledge of contact centre operational processes and policies.Knowledge of call centre technology, processes and metrics.Term Investment Qualified (as required).Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Bilingual Retention and Sales Specialist, Mortgage
BMO Financial Group, Montreal, QC
Application Deadline: 05/30/2024 Address: VIRTUAL61 - HomeRes - QC - BMO Job Family Group: Retail Banking Sales & Service Work schedule: Monday to Friday from 10am to 8pm and Saturday from 10am to 6pm (on rotation, every four weeks). All hours are in EST. Language Requirements for the role: Language requirements for the role: Strong verbal and written languages skills in both French and English. Work from home Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on borrowing strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups. Works through various channels based on the market needs to deliver the desired customer experience and achieve overall business objectives. May provide training and coaching to junior associates as needed. Probes to understand customer needs and provides advice related to personal banking and borrowing strategies in the best interests of the customer. Manages all transactional outcomes of customer contacts or defers to appropriate internal business groups. Escalates complex or unresolved customer situations to managers as required. Performs any required documentation to ensure customers requests are accurately processed. Maintains current knowledge of personal banking and lending products, practices, and trends and integrates into customer conversations in a professional manner. May research and investigate lending applications, following established processes. Handles customer contacts in an informed, professional, and efficient manner. Integrates marketing promotions and programs into customer conversations, where appropriate. Maintains the confidentiality of customer and Bank information. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions. Makes credit decisions / recommendations in accordance with sound credit-granting principles and in compliance with Bank Policy & Procedures. Uses authorized credit qualifications as needed to fulfill customer requests. Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. Knowledge of personal lending and home financing products. Knowledge of competitive marketplace and trends in product offerings. Knowledge of contact centre operational processes and policies. Knowledge of call centre technology, processes and metrics. Term Investment Qualified (as required). Specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits: $37,500.00 - $69,500.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
AVP Affinity Technology
Manulife Financial Corporation, Waterloo, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionJoin our Individual Insurance Technology Leadership Team!Affinity Markets serves 3 million customers through advisors, brokers, sponsors, agents, and direct online. We offer a wide breadth of protection products, including life, living benefits, mortgage creditor, health, dental, and travel insurance. In 2023, we onboarded the largest sponsor group in Company history; we now have the opportunity to reimagine and transform how we enable our customers to interact with us providing strong digital experience and stable technology solutions.Technology is a critical enabler to get us from where we are today, to where we’re going, which involves driving the art of the possible in technology solution delivery. This role reports to the VP, Head of Individual Insurance Technology and will be a member of the Affinity Markets Leadership team. The successful candidate will own the roadmap and day-to-day delivery for digital technology solutions and administration systems that enable our Affinity business. The incumbent will lead a high caliber team of technology professionals and be a champion of technology driving organizational change which is critical to the successful delivery of the overall Affinity Technology strategy. The role will provide direction, oversight & program leadership to the technology teams ensuring timely and efficient deployment of applications, mitigating technical debt, and ensuring systems are safe, sound, and secure. This leadership role is an incredible opportunity to have a significant, strategic impact on our organization, our distribution partners, and our customers.This role partners closely with the Head of Affinity Operations and the Head of Affinity Product & Platforms to provide digital technology solutions that enable our customers and partners to interact with us 24/7. The role will also serve as a connecting point to Global and Canadian Segment Shared Service Technology teams. Key Accountabilities: Partner with Product Ownership to develop technology roadmaps that deliver on business strategies and market requirements.Represent and lead the architecture, development, testing, implementation, and delivery of large-scale technology solutions with adherence to Global Strategy standards and accountable for Key Performance & Key Risk Indicators as well as Outcomes and Results.With input from business leaders and Value Stream Partners, lead the prioritization of work efforts within, and across, Value Streams while ensuring technical priorities are given equal focus keeping systems safe, sound, and secureDeliver on Technology specific financial and Strategic Cost Management (SCM) targetsRecruit, retain and empower an impactful technology team that is highly engaged, proactive and business outcome focused.Model our Manulife values to drive the ongoing change required to evolve Canadian Technology organization; develop and drive a culture of continuous improvement and innovation.Manage talent across the team for development and succession and rotate expertise throughout the team.Manage key vendor relationships and contracts.Achieve and sustain employee engagement scores.Job Requirements: Minimum of 7-10 years of progressive leadership experience in technology strategy execution for large scale organizations; experience in the Insurance industry preferred Demonstrated success in leading transformational changes within an engineering culture; an ability to navigate a complex, highly regulated, marketing focused, growth business. Demonstrated ability to develop and implement a technology strategy and tactics to drive business goals, in collaboration with external and internal partners. Strong financial and business insight with demonstrated ability to manage large technology budgets.Demonstrated success at senior cross-functional project delivery involving multiple technical teams, partners, and business functions, including Risk. Strong Portfolio Management Skills, including the ability to manage multiple complex projects at the same time and under tight deadlines, operating in a cross-functional environment. Exposure and experience in such areas as agile, digital, emerging technologies, and Legacy (e.g., mainframe systems).Exceptional communication skills with a talent for engaging both technical and non-technical collaborators. Strong vendor management experience and skills with demonstrated success establishing long-term cost-effective partnerships. Experience in incident management is advantageous. Bachelor’s degree in computer science, computer engineering, management of information systems or equivalent experience; bilingualism is beneficial. Technical Leadership:Software engineering practices & approaches.Agile Methodologies and experience with Delivery processes.Solution Focused - focused on results and leads team to deliver solutions that deliver business & technology value.Technology Savvy - highly capable and informed on technology, demonstrating innovative ideas to and deliver results with the future in mind.Leadership Attributes:Change Enablement.Solution Focused; capable of delivering results, leading a diverse technical team.Ability to communicate at all levels to both technical and non-technical partners.Leading with Excellence and Drive; Motivated and driven to getting things done to a high standard.Influence & Persuasion.Collaboration.Transparent leadership. Working Condition: Some travel as required.Primary staff locations are Waterloo, Toronto (Canada) What can we offer?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to you:Values-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all partners and has a positive social and environmental impact. About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$123,400.00 CAD - $229,300.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Vice President Group Retirement Plans - BMO Global Asset Management
BMO, Toronto, ON
Application Deadline: 04/28/2024Address:100 King Street WestJob Description: MANDATE The role is responsible for providing national leadership and delivery of group RSP sales and sales support, primarily through the P&C channel. The position assists GAM's P&C channel distribution teams in managing group RSP prospects, sales and on boarding. The role is accountable for ongoing sales effectiveness of GAM's group RSP initiatives. The VP, Group Investment Sales will develop and manage senior relationships within the personal branch network and the business banking segment to drive awareness and group sales.KEY AREAS OF ACCOUNTABILITY A. Business Development B. Relationship ManagementC. Planning ACCOUNTABILITIES A. Business DevelopmentProvide ongoing sales support to GAM's retail distribution teams (Regional Sales Managers and Internal sales Representatives)Provide product specific training and support to the P&C sales forces (Financial Planners, Financial Services Managers and Commercial Relationship Managers) to build an understanding and confidence in the group offerAct as the point person representing GAM at national and local market events to raise the profile of GAM's group productIdentify gaps, issues, and best practices by monitoring group sales and service activity levels against national and divisional plansFoster a sales culture of goal achievement and superior customer satisfaction via quality interactions with the GAM distribution teams, the P&C salesforces and group RSP prospectsB. Relationship ManagementCreate and manage senior relationships in the P&C channel to ensure a high level of GAM group RSP awarenessCo-ordinates group RSP awareness and activity with leadership at BMO Wealth partners (NB, IVL, LA and PB)Build and maintain industry relationships to elevate the awareness of GAM's group offer and a better understanding of the competitive environmentWork with GAM's product, sales support and strategy teams to ensure all sales tools, training materials are leading edgeC. PlanningPrepare/update and implement annual national business planIn partnership with the sales strategy team, continually review and refresh the go to market strategy and customer positioning for the group RSP productProvide recommendations on marketing campaigns, advertising, sponsorships, external partnerships etc.Contribute to the continuous improvement of processes and procedures by identifying potential service gaps and providing input and recommendations on product enhancementsUnderstand and assess ongoing opportunities for national and regional sales programsDevelop and organize travel plans and manage an assigned national budget, including the integration of reward and recognition items for best practice sales and behaviors among sales staff AUTHORITIES To deliver on these accountabilities, the incumbent must have the following authorities:Advisory - Provides advice and counsel to colleagues on proposed client experience strategies based on strategic directions of the company.Monitoring - Has the authority to collect or be provided with required information from others when reviewing and reporting on business reports for Sr. Management.Issue Resolution - Resolve a diverse range of related issues/situations/problems within project scope and escalate to Regional Head when required. CROSS-FUNCTIONAL RELATIONSHIPS BMO Capital MarketsBMO Corporate BankingBMO Wealth partners (IVL, NB, PB, and BMO LA)BMO GAM Senior LeadershipBMO GAM Institutional Sales ManagementComplianceLegalMarketing SCOPE AND IMPACT Operating budget KNOWLEDGE AND SKILLS Knowledge: • Undergraduate University Degree•5-10 years Investment Sales Experience•PFP or CFP or CIM or FCSI or CFA•In-depth knowledge of investment products and markets•In-depth knowledge of sales strategies•In-depth knowledge of competitive marketplace and trends in group investments product offerings•In-depth knowledge of Bank products, services, organization and banking group interrelationships•Ability to take in knowledge and resolve a magnitude of diverse, complex issuesSkills: •Exceptional sales & customer service orientation skills•Proven investment sales success is mandatory•Exceptional networking, presentation, facilitation, and relationship building skills•Exceptional interpersonal and communication skills•Demonstrated ability to clearly and decisively set priorities•Strong influencing and negotiating skills sufficient to shape thinking and decisions while responding to underlying concerns or multiple interests•Sound business planning and organization skills and ability to manage multiple priorities•Ability to work independentlyWorking Conditions:Ability to work in a high stress environment, fast-paced and changing environmentNumerous demands for resources that need to be prioritized within tight deadlinesFrequent travel is requiredGrade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Vice President Group Retirement Plans - BMO Global Asset Management
BMO Financial Group, Toronto, ON
Application Deadline: 05/12/2024 Address: 100 King Street West Job Family Group: Customer Solutions Job Description: MANDATE The role is responsible for providing national leadership and delivery of group RSP sales and sales support, primarily through the P&C channel. The position assists GAMs P&C channel distribution teams in managing group RSP prospects, sales and on boarding. The role is accountable for ongoing sales effectiveness of GAMs group RSP initiatives. The VP, Group Investment Sales will develop and manage senior relationships within the personal branch network and the business banking segment to drive awareness and group sales. KEY AREAS OF ACCOUNTABILITY A. Business Development B. Relationship Management C. Planning ACCOUNTABILITIES A. Business Development Provide ongoing sales support to GAMs retail distribution teams (Regional Sales Managers and Internal sales Representatives) Provide product specific training and support to the P&C sales forces (Financial Planners, Financial Services Managers and Commercial Relationship Managers) to build an understanding and confidence in the group offer Act as the point person representing GAM at national and local market events to raise the profile of GAMs group product Identify gaps, issues, and best practices by monitoring group sales and service activity levels against national and divisional plans Foster a sales culture of goal achievement and superior customer satisfaction via quality interactions with the GAM distribution teams, the P&C salesforces and group RSP prospects B. Relationship Management Create and manage senior relationships in the P&C channel to ensure a high level of GAM group RSP awareness Co-ordinates group RSP awareness and activity with leadership at BMO Wealth partners (NB, IVL, LA and PB) Build and maintain industry relationships to elevate the awareness of GAMs group offer and a better understanding of the competitive environment Work with GAMs product, sales support and strategy teams to ensure all sales tools, training materials are leading edge C. Planning Prepare/update and implement annual national business plan In partnership with the sales strategy team, continually review and refresh the go to market strategy and customer positioning for the group RSP product Provide recommendations on marketing campaigns, advertising, sponsorships, external partnerships etc. Contribute to the continuous improvement of processes and procedures by identifying potential service gaps and providing input and recommendations on product enhancements Understand and assess ongoing opportunities for national and regional sales programs Develop and organize travel plans and manage an assigned national budget, including the integration of reward and recognition items for best practice sales and behaviors among sales staff AUTHORITIES To deliver on these accountabilities, the incumbent must have the following authorities: Advisory Provides advice and counsel to colleagues on proposed client experience strategies based on strategic directions of the company. Monitoring Has the authority to collect or be provided with required information from others when reviewing and reporting on business reports for Sr. Management. Issue Resolution - Resolve a diverse range of related issues/situations/problems within project scope and escalate to Regional Head when required. CROSS-FUNCTIONAL RELATIONSHIPS BMO Capital Markets BMO Corporate Banking BMO Wealth partners (IVL, NB, PB, and BMO LA) BMO GAM Senior Leadership BMO GAM Institutional Sales Management Compliance Legal Marketing SCOPE AND IMPACT Operating budget KNOWLEDGE AND SKILLS Knowledge: Undergraduate University Degree 5-10 years Investment Sales Experience PFP or CFP or CIM or FCSI or CFA In-depth knowledge of investment products and markets In-depth knowledge of sales strategies In-depth knowledge of competitive marketplace and trends in group investments product offerings In-depth knowledge of Bank products, services, organization and banking group interrelationships Ability to take in knowledge and resolve a magnitude of diverse, complex issues Skills: Exceptional sales & customer service orientation skills Proven investment sales success is mandatory Exceptional networking, presentation, facilitation, and relationship building skills Exceptional interpersonal and communication skills Demonstrated ability to clearly and decisively set priorities Strong influencing and negotiating skills sufficient to shape thinking and decisions while responding to underlying concerns or multiple interests Sound business planning and organization skills and ability to manage multiple priorities Ability to work independently Working Conditions: Ability to work in a high stress environment, fast-paced and changing environment Numerous demands for resources that need to be prioritized within tight deadlines Frequent travel is required Compensation and Benefits: $68,000.00 - $126,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Vice President Group Retirement Plans - BMO Global Asset Management
BMO Financial Group, Vancouver, BC
Application Deadline: 05/12/2024 Address: 595 Burrard Street Job Family Group: Customer Solutions Job Description: MANDATE The role is responsible for providing national leadership and delivery of group RSP sales and sales support, primarily through the P&C channel. The position assists GAMs P&C channel distribution teams in managing group RSP prospects, sales and on boarding. The role is accountable for ongoing sales effectiveness of GAMs group RSP initiatives. The VP, Group Investment Sales will develop and manage senior relationships within the personal branch network and the business banking segment to drive awareness and group sales. KEY AREAS OF ACCOUNTABILITY A. Business Development B. Relationship Management C. Planning ACCOUNTABILITIES A. Business Development Provide ongoing sales support to GAMs retail distribution teams (Regional Sales Managers and Internal sales Representatives) Provide product specific training and support to the P&C sales forces (Financial Planners, Financial Services Managers and Commercial Relationship Managers) to build an understanding and confidence in the group offer Act as the point person representing GAM at national and local market events to raise the profile of GAMs group product Identify gaps, issues, and best practices by monitoring group sales and service activity levels against national and divisional plans Foster a sales culture of goal achievement and superior customer satisfaction via quality interactions with the GAM distribution teams, the P&C salesforces and group RSP prospects B. Relationship Management Create and manage senior relationships in the P&C channel to ensure a high level of GAM group RSP awareness Co-ordinates group RSP awareness and activity with leadership at BMO Wealth partners (NB, IVL, LA and PB) Build and maintain industry relationships to elevate the awareness of GAMs group offer and a better understanding of the competitive environment Work with GAMs product, sales support and strategy teams to ensure all sales tools, training materials are leading edge C. Planning Prepare/update and implement annual national business plan In partnership with the sales strategy team, continually review and refresh the go to market strategy and customer positioning for the group RSP product Provide recommendations on marketing campaigns, advertising, sponsorships, external partnerships etc. Contribute to the continuous improvement of processes and procedures by identifying potential service gaps and providing input and recommendations on product enhancements Understand and assess ongoing opportunities for national and regional sales programs Develop and organize travel plans and manage an assigned national budget, including the integration of reward and recognition items for best practice sales and behaviors among sales staff AUTHORITIES To deliver on these accountabilities, the incumbent must have the following authorities: Advisory Provides advice and counsel to colleagues on proposed client experience strategies based on strategic directions of the company. Monitoring Has the authority to collect or be provided with required information from others when reviewing and reporting on business reports for Sr. Management. Issue Resolution - Resolve a diverse range of related issues/situations/problems within project scope and escalate to Regional Head when required. CROSS-FUNCTIONAL RELATIONSHIPS BMO Capital Markets BMO Corporate Banking BMO Wealth partners (IVL, NB, PB, and BMO LA) BMO GAM Senior Leadership BMO GAM Institutional Sales Management Compliance Legal Marketing SCOPE AND IMPACT Operating budget KNOWLEDGE AND SKILLS Knowledge: Undergraduate University Degree 5-10 years Investment Sales Experience PFP or CFP or CIM or FCSI or CFA In-depth knowledge of investment products and markets In-depth knowledge of sales strategies In-depth knowledge of competitive marketplace and trends in group investments product offerings In-depth knowledge of Bank products, services, organization and banking group interrelationships Ability to take in knowledge and resolve a magnitude of diverse, complex issues Skills: Exceptional sales & customer service orientation skills Proven investment sales success is mandatory Exceptional networking, presentation, facilitation, and relationship building skills Exceptional interpersonal and communication skills Demonstrated ability to clearly and decisively set priorities Strong influencing and negotiating skills sufficient to shape thinking and decisions while responding to underlying concerns or multiple interests Sound business planning and organization skills and ability to manage multiple priorities Ability to work independently Working Conditions: Ability to work in a high stress environment, fast-paced and changing environment Numerous demands for resources that need to be prioritized within tight deadlines Frequent travel is required Compensation and Benefits: $68,000.00 - $126,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Vice President Group Retirement Plans - BMO Global Asset Management
BMO, Vancouver, BC
Application Deadline: 04/28/2024Address:595 Burrard StreetJob Description: MANDATE The role is responsible for providing national leadership and delivery of group RSP sales and sales support, primarily through the P&C channel. The position assists GAM's P&C channel distribution teams in managing group RSP prospects, sales and on boarding. The role is accountable for ongoing sales effectiveness of GAM's group RSP initiatives. The VP, Group Investment Sales will develop and manage senior relationships within the personal branch network and the business banking segment to drive awareness and group sales.KEY AREAS OF ACCOUNTABILITY A. Business Development B. Relationship ManagementC. Planning ACCOUNTABILITIES A. Business DevelopmentProvide ongoing sales support to GAM's retail distribution teams (Regional Sales Managers and Internal sales Representatives)Provide product specific training and support to the P&C sales forces (Financial Planners, Financial Services Managers and Commercial Relationship Managers) to build an understanding and confidence in the group offerAct as the point person representing GAM at national and local market events to raise the profile of GAM's group productIdentify gaps, issues, and best practices by monitoring group sales and service activity levels against national and divisional plansFoster a sales culture of goal achievement and superior customer satisfaction via quality interactions with the GAM distribution teams, the P&C salesforces and group RSP prospectsB. Relationship ManagementCreate and manage senior relationships in the P&C channel to ensure a high level of GAM group RSP awarenessCo-ordinates group RSP awareness and activity with leadership at BMO Wealth partners (NB, IVL, LA and PB)Build and maintain industry relationships to elevate the awareness of GAM's group offer and a better understanding of the competitive environmentWork with GAM's product, sales support and strategy teams to ensure all sales tools, training materials are leading edgeC. PlanningPrepare/update and implement annual national business planIn partnership with the sales strategy team, continually review and refresh the go to market strategy and customer positioning for the group RSP productProvide recommendations on marketing campaigns, advertising, sponsorships, external partnerships etc.Contribute to the continuous improvement of processes and procedures by identifying potential service gaps and providing input and recommendations on product enhancementsUnderstand and assess ongoing opportunities for national and regional sales programsDevelop and organize travel plans and manage an assigned national budget, including the integration of reward and recognition items for best practice sales and behaviors among sales staff AUTHORITIES To deliver on these accountabilities, the incumbent must have the following authorities:Advisory - Provides advice and counsel to colleagues on proposed client experience strategies based on strategic directions of the company.Monitoring - Has the authority to collect or be provided with required information from others when reviewing and reporting on business reports for Sr. Management.Issue Resolution - Resolve a diverse range of related issues/situations/problems within project scope and escalate to Regional Head when required. CROSS-FUNCTIONAL RELATIONSHIPS BMO Capital MarketsBMO Corporate BankingBMO Wealth partners (IVL, NB, PB, and BMO LA)BMO GAM Senior LeadershipBMO GAM Institutional Sales ManagementComplianceLegalMarketing SCOPE AND IMPACT Operating budget KNOWLEDGE AND SKILLS Knowledge: • Undergraduate University Degree•5-10 years Investment Sales Experience•PFP or CFP or CIM or FCSI or CFA•In-depth knowledge of investment products and markets•In-depth knowledge of sales strategies•In-depth knowledge of competitive marketplace and trends in group investments product offerings•In-depth knowledge of Bank products, services, organization and banking group interrelationships•Ability to take in knowledge and resolve a magnitude of diverse, complex issuesSkills: •Exceptional sales & customer service orientation skills•Proven investment sales success is mandatory•Exceptional networking, presentation, facilitation, and relationship building skills•Exceptional interpersonal and communication skills•Demonstrated ability to clearly and decisively set priorities•Strong influencing and negotiating skills sufficient to shape thinking and decisions while responding to underlying concerns or multiple interests•Sound business planning and organization skills and ability to manage multiple priorities•Ability to work independentlyWorking Conditions: Ability to work in a high stress environment, fast-paced and changing environmentNumerous demands for resources that need to be prioritized within tight deadlinesFrequent travel is requiredGrade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Inside Sales Wholesaler, Retail Distribution - BMO Global Asset Management
BMO, Toronto, ON
Application Deadline: 04/21/2024Address:100 King Street WestAssociate, Internal Sales, Retail Distribution - BMO Global Asset ManagementThe Associate, Internal Sales, Retail Distribution will be responsible to promote and sell BMO Global Asset Management (BMO GAM) investment & portfolio solutions products and services within the internal distribution channels in P & BB (Personal & Business Banking). Results will be attained through the initiation and execution of sales coaching calls to Personal Bankers in their regions. Also, support and sales activities & events in partnership with the Senior Associate's sales & business development objectives.Provide internal phone sales support to Personal Bankers for the BMO Global Asset Management line of business through promotion of Mutual Funds & investment solutions.Partner with Regional Sales Managers in the implementation of sales strategies for GAM Retail investment products & services within P&BB distribution channels in the region.Engage and conduct coaching and training via phone/video sessions individually or in a group setting to increase awareness and penetration to internal partners through phone meetings, workshops, webinars, branch huddles and seminars.Be the point of contact for internal partners across assigned regions for any BMO Global Asset Management Retail investment related queries.Proactively identifying coaching and training opportunities by analyzing various metrics such as branch segmentation, penetration rates, branch needs and scorecard results.Create, build and maintain strategic working relationships with internal partners throughout the distribution channels within BMOFG.Help develop sales tools/strategies and tactics aimed primarily at BMs, PBs/PBAs and FPs to engage, and increase P&BB Retail Mutual Fund SalesConduct regular best practices sessions and presentations on selling techniques, provision of scripts and/or campaign info on behalf of P&BB Sales.Assist Regional Senior Assoicate's in territory management.Operates in multiple working relationships/partnerships/environments.Assists in direct client education of BMO GAM Investment Solutions to end investors as required through seminars & webinars or joint calls with branch advisors.Responsible for managing various incoming sales leads and assignment to appropriate partners in branches.Participate in direct client sales initiatives undertaken in partnership with the Regional Senior Associate or Marketing as required.QualificationsTrack record of consistent Personal Banker performance related to investment sales results preferred.Completion of IFIC (Mutual Funds Investments Course) or CSC (Canadian Securities Course). Canadian Practices Handbook (CPH) added benefit.University degree or College diploma required, related industry courses ideal.Minimum 3 years of financial services industry and investment product sales experienceIn-depth knowledge of BMO Funds and Mutual Funds organization and Banking Group interrelationships.Proven Sales experience and client relationship management experience required.Strong relationship skills, interpersonal, and communication skillsStrong presentation and facilitation skillsFamiliarity with retail investment products and distribution channels within the marketplaceMust be proactive, driven and motivated with a positive attitude and a desire to develop businessGrade:5Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Director, Sustainable Finance (Food, Consumer and Agribusiness)
BMO, Toronto, ON
Application Deadline: 04/11/2024Address: 100 King Street WestJob Family Group:Commercial Sales & ServiceAbout us: BMO is the 8th largest bank in North America, and the 4th largest commercial lender with aggressive growth ambitions in the U.S. We are driven by a single purpose: to Boldly Grow the Good in business and life. Our Purpose informs our strategy, drives our ambition, and reinforces our commitments to progress: for a thriving economy, a sustainable future, and an inclusive society. We continue to be listed among the most sustainable companies in the world - notably, ranked for the 19th straight year on the Dow Jones Sustainability Index. BMO was also recognized as the world's top financial institution for helping make progress in support of a just and sustainable economy by the World Benchmarking Alliance. And, for the sixth consecutive year, we were recognized as one of the World's Most Ethical Companies by Ethisphere. We are excited to announce that we are growing our Sustainable Finance practice in Food, Consumer and Agribusiness for North America. We draw on our deep expertise to advise our clients on risks and opportunities associated with sustainable finance activities. The Food, Consumer and Agribusiness Portfolio is supported by dedicated relationship managers, credit underwriting and portfolio management team as well as BMO's Commercial- and Investment Banking product platform. About the Role: The Director role will report to Head of Sustainable Finance and Clean Energy and will play a crucial role in driving impact by delivering sustainable banking capabilities. The successful candidate will lead our growth ambitions to be our clients top financing partner in achieving their sustainability roadmaps and supporting a sustainable future. Responsible for establishing broad engagement by delivering advisory and along with working with industry bankers in financing key climate solutions for clients transitioning their business to less resource intensive models. Key Responsibilities:Deliver Commercial Food, Consumer and Agribusiness sustainability strategy in partnership with Industry Heads in US and Canada and sector bankers.Develop a comprehensive understanding of the client's requirements, take charge of client strategizing and implementation by originating a range of financing options, collaborating with portfolio bankers according to suitability and necessity.Provide direct client advisory to a wide range of clients in key segments in the portfolio to influence their sustainability actions with a 3-5-year road map.Influence client investment plans and position BMO's targeted banking toolset and offerings in the key markets we serve.Monitor key sustainability developments, proactively share relevant insights, thought leadership, policy regulatory and incentive levers for financing opportunities in a rapidly changing global environment.Build further organizational delivery capacity by collaborating with key partners on training, internal and external communication, and marketing, demonstrate our expertise in key industry events.Collaborate with other partners in Capital Markets and ESG (Enterprise Environmental, Social, and Governance) for new product development and business development focused initiatives including external partnerships.Collaborate and support development and execution of climate and environmental risk management, risk policy and agricultural regulatory responsibilities for the sector in BMO.Travel: 25% in US & CanadaQualifications:5-10 years of sustainability leadership experience and subject matter expertise in managing and leading sustainability efforts in an Agriculture and/or Food company.T ypically, 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. In-depth understanding of evolving landscape as it relates to financial services, preferred experience in sustainable finance at a financial institution/bank, direct structuring experience with existing sustainable banking solutions, structuring guidelines, and principles.Knowledgeable in voluntary, regulatory sustainability disclosure and reporting frameworks.Demonstrated knowledge of relevant industry verticals and market's competitive environment.Demonstrated history of successful business development, including ability to network in external markets.Strong relationship management and collaboration skills. Ability to influence across a matrix organization up or down while using a collaborative mindset.Excellent presentation skills to engage diverse range of internal and external audiences, from peers to senior executives.Strong analytical, decision-making, and problem-solving skills. Being a change agent and having long-term impact focus.Verbal & written communication skills - In-depth / Expert.Analytical and problem-solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Compensation and Benefits:$84,000.00 - $156,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Director, Sustainable Finance (Diversified Industries)
BMO, Toronto, ON
Application Deadline: 04/11/2024Address: 100 King Street WestJob Family Group:Commercial Sales & ServiceAbout us: BMO is the 8th largest bank in North America, and the 4th largest commercial lender with aggressive growth ambitions in the U.S. We are driven by a single purpose: to Boldly Grow the Good in business and life. Our Purpose informs our strategy, drives our ambition, and reinforces our commitments to progress: for a thriving economy, a sustainable future, and an inclusive society. We continue to be listed among the most sustainable companies in the world - notably, ranked for the 19th straight year on the Dow Jones Sustainability Index. BMO was also recognized as the world's top financial institution for helping make progress in support of a just and sustainable economy by the World Benchmarking Alliance. And, for the sixth consecutive year, we were recognized as one of the World's Most Ethical Companies by Ethisphere. We are excited to announce that we are growing our Sustainable Finance practice in General/Diversified Industries for North America. The Diversified Industries Portfolio is supported by dedicated relationship managers, credit underwriting and portfolio management team as well as BMO's Commercial- and Investment Banking product platform. We draw on our deep expertise to advise our clients on risks and opportunities associated with sustainable finance activities. About the Role: The Director role will report to Head of Sustainable Finance and Clean Energy and will play a crucial role in driving impact by delivering sustainable banking capabilities. The successful candidate will lead our growth ambitions to be our clients top financing partner in achieving their sustainability roadmaps and supporting a sustainable future. Responsible for establishing broad engagement by delivering advisory and along with working with industry bankers in financing key climate solutions for clients transitioning their business to less resource intensive models. Key Responsibilities:Deliver Commercial Diversified Industries sustainability strategy in partnership with Industry Heads in US and Canada and sector bankers.Develop a comprehensive understanding of the client's requirements, take charge of client strategizing and implementation by originating a range of financing options, collaborating with portfolio bankers according to suitability and necessity.Provide direct client advisory to a wide range of clients in key top sectors in the portfolio to influence their sustainability actions with a 3-5-year road map.Influence client investment plans and position BMO's targeted banking toolset and offerings in the key markets we serve.Monitor the key sustainability developments, proactively share relevant insights, thought leadership, policy regulatory and incentive levers for financing opportunities in a rapidly changing global environment.Build further organizational delivery capacity by collaborating with key partners on training, internal and external communication, and marketing, demonstrate our expertise in key industry events.Collaborate with other partners in Capital Markets and ESG (Enterprise Environmental, Social, and Governance) for new product development and business development focused initiatives including external partnerships.Collaborate and support development and execution of climate and environmental risk management, risk policy and agricultural regulatory responsibilities for the sector in BMO.Travel: 25% in US & CanadaQualifications:5-10 years of sustainability leadership experience and subject matter expertise in managing and leading sustainability efforts in an Industrials, Manufacturing company.In-depth understanding of evolving landscape as it relates to financial services, preferred experience in sustainable finance at a financial institution/bank, direct structuring experience with existing sustainable banking solutions, structuring guidelines, and principles.Knowledgeable in voluntary, regulatory sustainability disclosure and reporting frameworks.Demonstrated knowledge of relevant industry verticals and market's competitive environment.Demonstrated history of successful business development, including ability to network in external marketsStrong relationship management and collaboration skills. Ability to influence across a matrix organization up or down while using a collaborative mindset.Excellent presentation skills to engage diverse range of internal and external audiences, from peers to senior executives.Strong analytical, decision-making, and problem-solving skills. Being a change agent and having long-term impact focus.Verbal & written communication skills - In-depth / Expert.Analytical and problem-solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Compensation and Benefits:$84,000.00 - $156,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Key Holder
Stokes Inc. - Head Office, Guelph, ON
Key Holder Immediate supervisors: Store Manager and Assistant Store Manager Primary Objectives Effectively assist the Manager and Assistant Manager to achieve company goals for sales, hours and profitability in accordance with company policies. Ensure that the image and standards of customer service are in accordance with company policies. Responsibilities Provide impeccable customer service according to company standards Assist the team with marketing and visual presentation Execute price changes and prepare promotions according to the schedule established by the head office Receive, unpack and place merchandise in appropriate locations All other tasks as requested by the manager Requirements Enjoy working with the public Interpersonal skills Initiative Desire to work in a team Experience with the public would be an asset Benefits Participation in a monthly bonus plan Flexible schedule Contest for employees Special price for the purchase of products Continuous training and advancement possible. Please send your resume by email to the following address: [email protected]
Key Holder
Stokes Inc. - Head Office, Guelph, ON
Key HolderYou are the missing ingredient! Join the Stokes/Thinkkitchen family, a proudly Quebec-based retailer with over 100 stores across the country. We offer competitive benefits and a great work environment!Immediate supervisors: Store Manager and Assistant Store ManagerPrimary ObjectivesEffectively assist the Manager and Assistant Manager to achieve company goals for sales, hours and profitability in accordance with company policies. Ensure that the image and standards of customer service are in accordance with company policies.Responsibilities Provide impeccable customer service according to company standardsAssist the team with marketing and visual presentationExecute price changes and prepare promotions according to the schedule established by the head officeReceive, unpack and place merchandise in appropriate locationsAll other tasks as requested by the managerRequirementsEnjoy working with the publicInterpersonal skillsInitiativeDesire to work in a teamExperience with the public would be an assetBenefits Participation in a monthly bonus planFlexible scheduleContest for employeesSpecial price for the purchase of productsContinuous training and advancement possible. Enjoy working with the publicInterpersonal skillsInitiativeDesire to work in a teamExperience with the public would be an asset
Key Holder
Stokes Inc. - Head Office, Dartmouth, NS
Key HolderImmediate supervisors: Store Manager and Assistant Store ManagerPrimary ObjectivesEffectively assist the Manager and Assistant Manager to achieve company goals for sales, hours and profitability in accordance with company policies. Ensure that the image and standards of customer service are in accordance with company policies.Responsibilities Provide impeccable customer service according to company standardsAssist the team with marketing and visual presentationExecute price changes and prepare promotions according to the schedule established by the head officeReceive, unpack and place merchandise in appropriate locationsAll other tasks as requested by the managerRequirementsEnjoy working with the publicInterpersonal skillsInitiativeDesire to work in a teamExperience with the public would be an assetBenefits Participation in a monthly bonus planFlexible scheduleContest for employeesSpecial price for the purchase of productsContinuous training and advancement possible.Please send your resume by email to the following address: [email protected] Enjoy working with the publicInterpersonal skillsInitiativeDesire to work in a teamExperience with the public would be an asset
Key Holder
Stokes Inc. - Head Office, Dartmouth, NS
Key Holder You are the missing ingredient! Join the Stokes/Thinkkitchen family, a proudly Quebec-based retailer with over 100 stores across the country. We offer competitive benefits and a great work environment! Immediate supervisors: Store Manager and Assistant Store Manager Primary Objectives Effectively assist the Manager and Assistant Manager to achieve company goals for sales, hours and profitability in accordance with company policies. Ensure that the image and standards of customer service are in accordance with company policies. Responsibilities Provide impeccable customer service according to company standards Assist the team with marketing and visual presentation Execute price changes and prepare promotions according to the schedule established by the head office Receive, unpack and place merchandise in appropriate locations All other tasks as requested by the manager Requirements Enjoy working with the public Interpersonal skills Initiative Desire to work in a team Experience with the public would be an asset Benefits Participation in a monthly bonus plan Flexible schedule Contest for employees Special price for the purchase of products Continuous training and advancement possible. Please send your resume by email to the following address: [email protected]
Social Media and Influencer Marketing Manager
Joelle Collection, Montreal, QC
A few words about JOELLE Inc.JOELLE Inc. is a fashion brand that specializes in the design and production of women's ready-to-wear clothing. Our mission is to offer our customers an unpretentious fashion world, while keeping a close relationship with our community.Having experienced tremendous growth since our founding in 2016, we are looking for new talents who will join us to start a new chapter at our Montreal office.Your teamThe Montreal team is made up of innovative, dynamic, and passionate people. It's our new creative bubble, where you'll be able to put your expertise to good use and grow with us. You will also collaborate with our teams at the Trois-Rivières head office and the Quebec store.Your responsibilitiesSocial Media Content Strategy: Develop and execute a comprehensive content strategy aligned with our brand objectives, tailored for each digital channel, while ensuring consistency across channels.Influencer Marketing: Design and implement effective influencer marketing strategies to promote our products and services on social media. Identify and establish partnerships with relevant influencers and content creators in our industry.Content Calendar: Collaborate with the marketing team to create and maintain an engaging content calendar outlining key content themes, publication schedules, and campaigns, ensuring alignment with product launches and promotional activities.Content Creation: Oversee and collaborate in the production of high-quality written and visual content for various social media platforms that showcase our products and brand identity, fostering a strong sense of belonging among our customer base.Analysis and Optimization : Monitor content performance using content analysis tools, audience insights, gather information on market trends, and competitors. Adjust strategies to enhance engagement and achieve key performance indicators.Collaboration and Process Optimization: Work closely with cross-functional teams, including marketing, in-store stylists, and product design and development, to align content with business objectives. Continuously optimize the content creation process for maximum efficiency. Your soft skills Possess a creative mindset, with a keen sense of aesthetics and visual storytelling;Demonstrate the ability to work independently while collaborating effectively;Pay attention to detailsBe organized and capable of meeting deadlines in a constantly evolving environment.Your know howHold a bachelor’s degree in communication, marketing, fashion, or another related field;Possess extensive experience in social media content strategy and creation, preferably in the fashion industry;Demonstrate a strong understanding of fashion trends, culture, and consumer preferences;Proficient in content management systems, SEO tools, and social media platforms;Have excellent written and oral communication skills in both English and French; *Proficiency in spoken and written English is required for the potential translation of our website and social media channels.Possess analytical skills to measure and optimize content performance.Advantages of joining JOELLE familyGroup insurance including:Dental insurance;Telemedicine service;Health insurance and paramedical care;Critical illness insurance;Long-term disability insurance;Long-term disability insurance;Life insurance;Employee assistance program;Voluntary retirement savings plans (RVER);50% employee discount and gift cards for the purchase of clothing, jewelry and accessories from the JOELLE Inc. collections;30% family and friends discount on clothing, jewelry and accessories from the JOELLE Inc. collections;Competitive salary;Engaging corporate culture;Birthday present ;Referencing bonus;Social club to which the employer contributes 50%, including team building activities;Future plan: your future at JOELLE is structured to help you concretely achieve your goals.Interested? Send us your application at [email protected], we absolutely want to meet you!Creative Office – Montréal 305 rue de Bellechasse Montréal (Québec) H2S 1W9
Director, Strategic Strategy Demand Leader Mars Wrigley
Equest, Bolton, ON
Job Description:The Head of Strategic Demand Leadership leads the Mars Wrigley Canada Category, Digital, SRM and Consumer/Customer Activation teams. The individual is responsible for leading, motivating and setting direction for the One Demand strategy across MW Canada, with strong partnership from Head of Customer and Head of Marketing.Grounded in the unit's Strategic One Demand Vision, this role will be responsible for driving a portfolio approach, developing and activating customer centric category growth, building digital capabilities and strategies - all in service of delivering long term sustainable growth. The Head of SDL will be accountable for building best in class capability and strategies in Category Leadership, Customer and Consumer Activation, Vendor Advisership, Digital Strategy and Strategic Revenue Management. The Head of SLD will be accountable for development and execution of strategies and plans to drive strong customer and consumer growth in the Canadian market, and category leading insights to transform the category and influence our key retailers.This role will report into the GM MW Canada and will be a member of the Mars Wrigley Canadian Leadership Team (CLT). Category & Strategic Leadership Responsibilities: Be the central point for One Demand thinking approach across Sales and Marketing.Grounded in the local understanding of category, channel, shopper and consumer dynamics, partner with Sales and marketing to provide insight led thought leadership to formulate long term growth plans which deliver sustainable confectionery category growth, creating competitive advantage for the Mars-Wrigley portfolio.Enterprise thought leadership to accelerate MW Canada strategy through incorporation of market insights, capability development, best practices, strong North American and global partnerships across One Demand, and accelerated & efficient adoption of the new operating models.Motivate, engage, and inspire the team to deliver the units One Demand priorities, working towards a common vision and achievement of the units' strategy.Responsible for recruiting, retaining, and developing a high performing, capable and engaged team, establishing a strong talent pipeline and culture that highlights the benefits of personal career development and a pool of best-in-class functional expertise.Grounded in the global category vision, develop, and execute a clear category vision for the unit, ensuring a strong and consistent understanding of the category growth drivers.Develops and executes the category growth agenda with customers, based on compelling category growth plans that are grounded in the unit's category vision.Partners with global CMI to deliver growth insights and foresight across the business unit via the local understanding of category, channel, shopper, and consumer dynamics.Owns the Strategy and Execution for Perfect Store to drive best-in-class in-store conditions allowing for mutual achievement of objectives (Mars, customer, and category) Customer/Customer Activation Responsibilities: Develop and execute customer and shopper centric activities to drive brand visibility through the "Ready to Plan" and "Ready to Sell" stages of the Annual Customer Planning Cycle, ensuring excellence in retail execution.Leading customer strategy & agenda; assist Sales team to build strong and sustainable customer relationships which accelerate customer engagement.In collaboration with Sales and Marketing, leverage strong consumer, customer and shopper value proposition to bring to life our category growth and brand plans in store, and online with compelling activation.Own all Display & In-store Retail Tool concepts, and execution to maximize shopper conversion.Develop and Execute annual Shopper Conversion Plan (Shopper Marketing Plan) synced with key national Marketing Initiatives while owning core part of the Consumer Journey Plan. Strategic Revenue Management Responsibilities: Leads and integrates all SRM activities for Operating Plan delivery of Pricing, Trade ROI, Trade Architecture and Mix commitments.Key interface with Sales, CBU Marketing & Finance to drive and co-pilot trade investment productivity & net pricing improvement agenda.Vital co-pilot to market Sales and Finance lead to ensure effective SRM performance management processes are in place and linked to S&OP+ and SCM choices.Drives local SRM capabilities development through the deployment and activation of Mars and/or MWC SRM programs & playbooks, based on prioritization and market needs.Combine SRM, Category Leadership and Customer Marketing to drive more compelling Retailer Value Propositions. Vendor Advisor Responsibilities: Strategic thought leadership & management of vendor advisor team. Fostering partnership to accelerate impact of category performance through data and insights.Develop and Implement Category Principles with the retailer that will lead to category growth.Develop Strategic alliances with key decision makers at specific retailers to drive MW and Category Growth in the capacity of an "advisor" or "Category CaptainResponsible for the management and developing expertise in customer specific POS data (developing reports collaborating with the customer); leverage data to create and deploy actionable customer specific insights.Identifies distribution opportunities and work collaboratively with customer and manufacturers to close any identified gaps including post planogram reviews.Provides Customer specific selling-stories in support of new product launches across all manufacturers (unbiased category facts) and act as advisor on customer's promotional calendar. Digital Work with the globe to develop and implement overall digital demand strategy and roadmap for MW CanadaEnsure digital technologies are leveraged to meet brand needs, along with industry best practices and consumer expectations.Accelerate digital capabilities & learning across MW Canada organization.Partner with marketing and sales for One Demand approach to digital assets, customer activation online, and key digital customer strategies. People Leadership, Lead 3-4 direct reports of sales, category & digital leaders and 17 indirect reportsContext and ScopeExplain how the job gets done and the way it operates within the team and with stakeholdersThis role holder is a strong influencer, holds the 5 principles at heart, delivers on the short and long term business objectives while creating an inclusive culture, where associates can thrive.Job Specifications/Qualifications Business, Financial Mgt and Budget Mgt University degree or college diploma in related field Excellent verbal and written communication skills, as well as Negotiation skills High level of attention to detail Knowledge / ExperienceIn depth knowledge of the industry and market trends. Enterprise thinking to contribute to CLT, and to drive One Demand agenda across sales and marketing. High level proficiency in data analytics, trade optimization, customer and consumer insights, market research, and digital acumen. History of success in identifying and creating a roadmap for consumer and customer growth. History of success in managing and creating strategics to optimize/defend against market opportunities and threats .What can you expect from Mars? Work with over 140,000 diverse and talented Associates, all guided by the Five Principles.Join a purpose driven company, where we're striving to build the world we want tomorrow, today.Best-in-class learning and development support from day one, including access to our in-house Mars University.An industry competitive salary and benefits package, including company bonus.Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.