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Program Account Specialist, ePrint (12-Month Contract)
Staples Canada, North Vancouver, BC
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do At Solutionshop, we support customers with anything they need to be successful - everything from Print, Design, Digital Marketing, and Shipping Services. Solutionshop is one of the fastest growing areas at Staples. Our network of over 300 print locations & 6 closed-door print production centres gives us the firepower to be a leading print business in Canada. As Program Account Specialist, you will bring the vision of Solutionshop alive by executing new digital storefronts on Staple's B2B print platform. You will work with clients to gather digital assets, confirm functionality requirements, build, deploy, and onboard new customers to the platform. You will partner closely with B2B team to support the ongoing needs of customers and assist with new strategic account opportunities as makes sense. Specifically, you will: •Onboard new accounts by working with clients to ascertain their storefront site needs, develop site structure, determine opportunities for new functionality •Lead sitewide maintenance for all sites across the platform, ensuring content is up to date, sites are functioning properly and identified content or programming issues are rectified in a timely fashion •Review of inbound content updates and projects and in partnership with team Supervisor, delegation of tasks to Specialists •Develop test cases and troubleshoot site behaviour on platform systems along with the integration of all existing platforms including Fusion Pro, SalesForce and AS400 •Perform end-to-end review of web application functionality including customer, production, vendor, and administrative facing elements to ensure all parties receive proper information •Identify and evaluate obstacles and systems conflicts to provide recommendations and ultimately implement workable solutions •Code Variable Data Printing files through Fusion Pro & Java Script and testing of customer supplied databases to eliminate any unexpected code behaviour •Development of all training materials including virtual training, participant/instructor guides/job aids, support tools for systems-based content Some of what you need •3+ years in ecommerce development with expertise in digital storefronts •Has worked with system integration, specifically within Salesforce and POS (Point-of-Sale) •Familiarity with print process/workflow •Post-Secondary degree •Knowledge of Fusion Pro and Java Script •Curious •Approachable •Passionate •Solutions finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •Remote Office environment •May require travel through Canada, possibly US (approx. 10%) #bringyourpassion
Radiation Protection Specialist
WSP Canada, Port Hope, ON
The Opportunity:WSP is currently recruiting for a Radiation Protection Specialist with experience in the nuclear industry, to join our Construction & Remediation group. You will be responsible for the day-to-day operation of the site's radiation protection program alongside a dynamic team.This opportunity is to join the WSP team responsible for the execution and construction of the Port Hope Area Initiative (PHAI). The PHAI represents the federal government's response to the community-requested solution for the cleanup and local, long-term, safe management of historic low-level radioactive waste in the municipalities of Port Hope and Clarington.Please note we will consider candidates based in various locations throughout Canada, but this opportunity is based at the project site in Port Hope, Ontario Why WSP? We value and are committed to upholding a culture of Inclusion and Belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSP A day in the life: Measurement of gamma radiation fields and determination of zoning. Development of surface contamination survey programs using a combination of radiation detectors or swipe sampling. Direction for RP staff on the collection of air samples. Management of personal dosimeters for the workforce. Management of radon monitors for the workforce. Ensure control and calibration of all radiation detection equipment. Delivery of training to site workers and mentorship for both Jr and Sr RP technicians. Summary and analysis of routine data for compilation into routine reports. Ensuring compliance with site radiation safety procedures by workers and visitors. Oversee the maintenance of RP facilities and equipment. Support the RP manager and site management teams to develop in field solutions to site specific issues as they arise. Demonstrate an understanding of radiation safety principles consistent with their background and training. Ability to communicate in English clearly and concisely, both written and verbal. Ability to sort, compile and summarize routine data using typical Microsoft Office products. Perform all assigned tasks diligently and thoroughly assuring complete and accurate documentation as required. Demonstrate an understanding of CNSC regulations and how to apply them to a working environment. Strong technical writing and reporting skills. Understanding of dose assessments and how to correctly apply weighting factors for the purposes of dose reporting. Ability to generate radiation work permits for a variety of situations taking into account other organizational requirements related to operations, environmental, health and safety, etc. Demonstrated good judgement in fast paced environments Knowledge of TDG is considered an asset All this work will be done in an exciting, fast paced team environment (other RP staff, site staff, other employees and other individuals who are on site). What you'll bring to WSP ... Bachelor's degree in nuclear engineering, radiation science or health physics (or related field) preferred with a minimum of 3 years of relevant experience. Demonstrate an understanding of radiation safety principles consistent with their background and training. Ability to communicate in English clearly and concisely, both written and verbal. Ability to sort, compile and summarize routine data using typical Microsoft Office products. Perform all assigned tasks diligently and thoroughly assuring complete and accurate documentation as required. Demonstrate an understanding of CNSC regulations and how to apply them to a working environment. Strong technical writing and reporting skills. Understanding of dose assessments and how to correctly apply weighting factors for the purposes of dose reporting. Ability to generate radiation work permits for a variety of situations taking into account other organizational requirements related to operations, environmental, health and safety, etc. Demonstrated good judgement in fast paced environments Knowledge of TDG is considered an asset Eligible for CNL Reliability Status ** Radiation Protection Specialists are generally not involved in tasks that would be considered heavy labour. The site is environmentally challenging with some temperature extremes involved (very cold to very warm). Precautions are always utilized in these cases. They will be expected to walk outdoors (sometimes in rugged terrain) regularly while carrying instrumentation. RP Specialists may be required to use ladders. All RP staff must be capable of wearing PPE, including respirators if required. Site-specific radiation protection PPE will be provided. #LI-Onsite WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Specialist, Operational Support
BMO, Ontario, ON
Application Deadline: 04/14/2024Address:VIRTUAL59 - HomeRes - ON - BMO#B2COperationsProvides a variety of general office support services and clerical tasks to support to one or more business groups and facilitate group operations. Collaborates with internal and external stakeholders to facilitate and oversee delivery of business objectives/deliverables in accordance with applicable policies, processes, and controls. Troubleshoots and resolves routine problems according to policies, standard procedures, schedules, and deadlines and maintains audit trails, or escalates non-routine problems. Specifically, this role is accountable for (1) Leading special high risk processing activities on Global Plus (2) Oversee on-boarding, liaising with Capital Markets treasury team and monitoring cash forecasting and trading commitments associated with new Private Trust clients (3) Design and implement Quality Assurance testing and reporting for the Private Banking Operations team (4) Oversee process documentation and SOP updates and (5) Identify and implement opportunities to create capacity on the team.Provides advice and guidance to assigned business/group on implementation of solutions.Helps determine business priorities and best sequence for execution of business/group strategy.Ensures alignment between stakeholders.Manages databases and provides support for analysis, forecasting and/or data visualization, ensuring adherence with data governance standards.Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.Designs and produces regular and ad-hoc reports, and dashboards.Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.Provides input into the planning and implementation of operational programs.Recommends changes in procedures and resources.Compiles, copies, sorts, and files records of office activities and business transactions.Administers a filing system to ensure the availability of business and operational reports, forms, and other documentation.Creates, maintains, and enters information into databases.Prepares funding approval requests for department projects.Tracks, verifies, and processes department budget and capital expenditure invoices.Resolves or escalates invoice discrepancies in accordance with accounts payable policies, procedures, and vendor agreements.Assists with the coordination and processing of work orders for equipment warranties, maintenance, and repairs (e.g. documents, tracks, and communicates maintenance requests to appropriate areas for execution).Maintains office supplies inventory, checks inventory of supply stocks, places and facilitates the execution of office supply orders, and verifies receipt.Schedules meetings and coordinates applicable audio-visual equipment, catering, room setup, and conference calls.Books travel arrangements and prepares itineraries for management.Answers central phone lines, responds to and resolves or escalates inquiries for resolutionSupports the development of tailored messaging by writing, editing, and distributing communications materials (e.g. correspondence, agendas, presentations, proposals, reports, bulk emails, and policies and procedures) and dispatching outgoing communication.Processes modifications and updates to departmental procedures for manager's approval, ensuring new information and procedures are provided to the team.Verifies staff timesheets and collects and tracks staff attendance data (e.g. overtime, sick, and vacation time) in accordance with applicable guidelines to ensure consistency and determine staff availability.Liaises with internal business units and external vendors to coordinate and implement changes to premises to accommodate incoming and outgoing staff and contractors (e.g. relocations, office planning and new furniture requirements) with minimal interruptions to business operations.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Solid knowledge and understanding of the business unit's key products and services, processes, and controls.Solid knowledge and understanding of the business unit's key application (Global Plus) and ability to run and oversee excel macro'sStrong understanding of the business unit's risk and regulatory requirements.Solid knowledge and understanding of routine procedures and/or processes of the work team.Solid knowledge of transactional documentation types, workflow priorities, and deadlines of processing areas that interact with the business unit.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Reconciliation experience - an assetKnowledge of Fundserv - an assetGrade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Territory Sales Specialist
Rogers, Winnipeg, MB
Territory Sales Specialist Our dedicated specialists are proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve.We are growing our Field Sales team and are looking for team members that are customer focussed and committed to delivering impact in everything they do. Come play a key role in building the future of innovation in Canada.Join Our Vibrant Team in WinnipegGet set to build relationships, boost sales, and make a difference as the face of Rogers. If you love generating leads, building strong connections within the community while championing Rogers products and services. We are excited to deliver best in class customer experiences and seeking individuals who can connect with our customers in the field and champion Rogers services. What's in It for you: We are all about investing in our team members, offering fantastic benefits and rewards, such as: Uncapped Earning Potential: Receive a competitive base pay, commissions, and a vehicle al lowance - our top performers can earn up to six figures. Welcome Bonus: Kickstart with a $3,000 welcome bonusin your first month. Wealth Accumulation: Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA) and company matched share purchase program options. Enjoy the Perks: Employee discounts that offer up to 50% off our Rogers & Fido products and services. Health: Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits Healthcare from Home: Connect with healthcare professionals through a virtual walk-in clinic. Stay Fit: No-cost fitness membership with access to virtual classes. Giving Back: Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play. Learn and Grow: We invest in our people to unleash their potential. We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration. Commitment to Diversity: We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+ , Indigenous Peoples, Persons with Disabilities and Women. What You Will Do: Customer Experience: Elevate the customer experience and offer tailored solutions through building friendly and professional connections. Building Client Relationships: Face-to-face at the door, cultivate positive relationships with property managers and leasing staff, ensuring Rogers remains the go-to brand for prospective tenants and residents. On-the-Go Sales: Sell a fantastic range of products, including Cable, Hi-Speed Internet, Home Phone and wireless, directly to customers via door to door and marketing event-based activity. Advise & Consult: Be the go-to advisor, applying a consultative approach to offering customized Rogers solutions to our customers. Brand Experience: Organize exciting marketing events and selling programs through face-to-face or virtual interactions. Market Assessment: Share your insights on market trends to help fine-tune sales strategies. What you bring: Interpersonal & Communication Skills: Ability to build rapport and establish connections with customers, clients and team members through clear and effective verbal and written communication. Sales motivation: Ability to thrive in a revenue driven environment, overcome objections and work independently to achieve strategic sales goals. Customer Focus: Demonstrated commitment to understanding and meeting customer needs. Solution Focus: Negotiation skills with the ability to handle customer objections. Time Management: Experience managing schedules and booking client meetings. Flexible Schedule: To better serve our customers, you have availability to work flexible hours, including days, evenings, weekends, and holidays. Weather Ready: You are comfortable working in various seasonal weather conditions and hold a valid Canadian driver's license and a reliable vehicle for daily use. As part of our recruitment process, candidates will need to successfully pass a criminal background check and driver's abstract. Apply now, and let's embark on this exciting opportunity together!Schedule:Full time Shift: Flexible Length of Contract:Not Applicable (Regular Position)Work Location:Regional Office - Winnipeg (159),Winnipeg,MBTravel Requirements:Up to 75%Posting Category/Function:Sales&Door-to-door Requisition ID:304156What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ. #LI-RO1Posting Notes: Customer ExperienceLocation: Winnipeg, MB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Event Marketing, Network, Telecom, Telecommunications, Equity, Marketing, Technology, Finance Apply now »
NHC Account Specialist
Rogers, York, ON
NHC Account Specialist Our dedicated specialists are proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve. We are growing our Field Sales team and are looking for team members that are customer focussed and committed to delivering impact in everything they do. Come play a key role in building the future of innovation in Canada. What's in It for you: We're all about investing in our team members, offering fantastic benefits and perks, such as: Uncapped Earning Potential: Receive a competitive base pay, commissions, and a vehicle allowance - top performers rake in six figures! Welcome Bonus: Kickstart with a $3,000 welcome bonus in your first month. Wealth Accumulation: Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), and company matched share purchase program options Enjoy the Perks: Employee discounts that can offer up to 50% off our Rogers & Fido products and services Health: Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits Healthcare from Home: Connect with healthcare professionals through a virtual walk-in clinic. Stay Fit: No-cost fitness membership with access to virtual classes Giving Back: Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play Learn and Grow: We invest in our people to unleash their potential so we can win as a team! We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration. Commitment to Diversity: We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women. What you'll be doing: Act as single point of contact for builders and consumers for sales and service inquiries Prospect niche/local builders where there is an unestablished relationship with where Rogers doesn't have an established relationship already Develop a professional brand based on credibility, service and accountability with both builders and consumers Build rapport and trust with new construction builders and home buyers in your territory Maintain consistent on-site presence at Builder sales offices to deepen relationships and grow your network Seek and develop co-branding opportunities that yield mutual benefit for Rogers and builders Speak persuasively on the competitive advantage of Rogers current marketing offers vs competitors Provide insight to builders into upcoming evolution of connected home technology landscape Navigate new construction process and proactively overcome potential internal challenges and roadblocks on behalf of the builder Establish relationships by attending key industry and community events Work closely with Consumer Major Accounts Account Executives to ensure seamless transition of New Home Construction accounts from construction phase to move-in phase Maintain NHC Industry knowledge and info on competitive landscape for fluid and agile collaboration with Rogers Marketing team on developing take-to-market new offers quickly Manage both tactical and strategic perspectives on market conditions and health of territory relationships Continual updating and tracking of occupancy data in order to maintain accurate penetration reporting Be the first point of contact for technical issues and questions from builders and consumers Maintain technical expertise to respond to Builder inquiries on installation equipment and protocol Engage and collaborate with Rogers Tech Support to resolve customer and builder technical problems What we are looking for: Experience in a B2B/B2C sales and/or Account Management position preferred Proven ability to use sales and customer service skills to build customer relationships and develop client-based solutions Ability to thrive in a sales environment by exceeding targets Excellent interpersonal, written and oral communication skills Post secondary education (Diploma/Degree) Ability to work in a fast-paced environment, under pressure and tight deadlines Knowledge of the residential construction industry is an asset Strong time management and organizational skills Proven ability to interpret and create reports to identify opportunities for improvement Valid Drivers licence and ability to travel Schedule: Full time Shift: Flex Time Length of Contract: Not Applicable (Regular Position) Work Location: 857 York Mills Road (857), North York, ON Travel Requirements: Up to 75% Posting Category/Function: Sales & New Business Development Requisition ID: 303073At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BusinessLocation: North York, ON, CA Richmond Hill, ON, CA Scarborough, ON, CA Toronto, ON, CA Pickering, ON, CA Mississauga, ON, CA Markham, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Construction, Business Development, Equity, Branding, Engineering, Customer Service, Sales, Finance, Marketing Apply now »
Project Financial Specialist, Wealth Solutions
Aon, Toronto, ON
Have you always wanted to be a part of an industry-leading team? Do you want to apply your experience in finance to help empower results for our clients by delivering innovative and effective solutions? This could be the role you've been looking for. This is a hybrid role with the flexibility to work both virtually and from our Toronto office. Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over the sponsorship of an employment visa or work permit. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Contract/Project Set Up and Maintenance: Review client agreements to ensure internal/external audit requirements are met and key financial terms are included; Working with the legacy system Workday to set up projects and contracts with a focus on accurate and timely revenue recognition Monitor contract/project end dates to forecast and reduce the impact on revenue flow; Follow up on expiring contracts three months in advance with the project manager to get new client evidence in place before expiry; Monitor auto-renewing contracts to ensure planned fee increases are implemented (assist with needed documentation of increases); and Coordinate set up for contracts with multi-practice involvement (ensure compliance with thresholds for separate project/contract line set up). Revenue Recognition and Reconciliation Apply the revenue recognition criteria to reconcile if revenue should be recognized and how much at various month/quarter ends based on the client evidence available and qualitative information from the consultants; Submit volume revenue on behalf of the consultants, before month-end, to ensure complete recognition before books close; Monitor and report revenue variances based on established thresholds to the financial planning and analysis (FP&A) team; and any revenue recognition placed on hold because of unsigned client contracts to the consultants Invoice Management Monthly meetings with consultants to determine client invoicing requirements; review monthly invoices for consultants and finalize approvals in the system Prepare/update any client-specific invoice attachments; Assist the Account Executive in research of forwarded/advanced amounts for quarterly validation; Contribute to reaching the Canadian invoicing targets by ensuring invoices are sent out by month's end and meeting any special client requirements. Accounts Receivable Management Monitor client Accounts Receivables (AR) and complete any ad hoc requests for the Account Executive; answer client queries on AR balances; Assist the AR team in the application of payments where required; and work with collectors to ensure appropriate client contact is done per the consultant's wishes and client evidence. How this opportunity is different Your role as a Wealth Financial Specialist will help the business recognize our results. You are joining a team of client-focussed colleagues who strive to deliver the highest level of output keeping in mind internal control compliance and business management. The dedicated team is united as an inclusive, diverse team and passionate about making each other successful. Skills and experience that will lead to success 1-3 years of experience in project administration, contract management, invoicing/accounts receivables; working for a public company and/or service or consulting industry is preferred; Strong MS Office knowledge; intermediate to advanced Excel skills (i.e. lookups, and pivot tables); Experience working in a SOX environment is a plus; working knowledge and familiarity with accounting software systems (Workday; SAP, Oracle), Workday preferred; Strong written and oral communication skills; Proven analytical capabilities and problem-solving skills; organizational skills and strong attention to detail; Experience in running multiple priorities, and projects simultaneously, and an ability to meet timelines; Self-motivated individual and directed with the ability to exercise independent judgment; Can-do approach, proactive and dynamic individual who thrives in a fast-paced team environment and is readily adaptable to changing organizational requirements and willing to own responsibilities and take initiative; Excellent interpersonal skills, ability to partner and collaborate as a team member with global colleagues, within various finance fields. Bachelor’s degree, or equivalent experience, in Finance, Accounting, or a related field Aspiration to professional development including the PMP, CPA How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]. #LI-AM3 #LI-HYBRID 2540815
Regional Account Specialist
Rogers, Ottawa, ON
Regional Account Specialist Our dedicated specialists are proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve. We are growing our Field Sales team and are looking for team members that are customer focussed and committed to delivering impact in everything they do. Come play a key role in building the future of innovation in Canada. Join the Rogers Door-to-Door Sales Team: Be the Face of Connection! We are excited to deliver best in class customer experiences and seeking passionate individuals who can connect with our customers in the field and champion Rogers services throughdoor-to-door salesin Ottawa. What's in It for you: We're all about investing in our team members, offering fantastic benefits and perks, such as: Uncapped Earning Potential: Receive a competitive base pay, commissions, and a vehicle allowance - top performers rake in six figures! Welcome Bonus: Kickstart with a $3,000 welcome bonus in your first month. Wealth Accumulation: Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), and company matched share purchase program options Enjoy the Perks: Employee discounts that can offer up to 50% off our Rogers & Fido products and services Health: Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits Healthcare from Home: Connect with healthcare professionals through a virtual walk-in clinic. Stay Fit: No-cost fitness membership with access to virtual classes Giving Back: Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play Learn and Grow: We invest in our people to unleash their potential so we can win as a team! We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration. Commitment to Diversity: We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women. Your Adventure Awaits-What You Will Do: On-the-Go Sales: Sell a fantastic range of products, including Wireless, Cable, Hi-Speed Internet, Home Phone, directly to customers at their homes. Sales Dynamo: Act on provided leads and spark new residential sales in your territory. Face of Rogers: Represent Rogers with pride, both in the field, at special events and to follow up on customer inquiries. Market Specialist: Share your insights on market trends to help us fine-tune our sales strategies Customer Connection: Build friendly and professional relationships with customers, ensuring their post-sales questions are promptly answered. Employee Commitment: Conduct business in line with the Rogers Business Code of Conduct with safety as a top priority. What You Bring: Sales Star Power : Proven ability to thrive in a sales environment, working independently to achieve strategic goals. Motivated Mojo: High motivation, excellent interpersonal, communication (both verbal and written), and presentation skills. Solution Focus: Negotiation skills with the ability to handle objections with style. Flexible Schedule : Availability to work flexible hours, including days, evenings, weekends, and holidays to meet customer needs. Weather Ready: Comfortable working in various weather conditions. On-the-Road Ready: Must have a valid driver's license and a reliable vehicle for daily use. As part of our recruitment process, candidates will need to complete and successfully pass a criminal background check and driver's abstract. Apply now andembark on this exciting door-to-door adventure together! Schedule: Full time Shift: Flex Time Length of Contract: Not Applicable (Regular Position) Work Location: 475 Richmond Rd. (100), Ottawa, ON Travel Requirements: Up to 75% Posting Category/Function: Sales & Door-to-door Requisition ID: 303233At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Customer ExperienceLocation: Ottawa, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Equity, Network, Telecom, Telecommunications, Customer Service, Finance, Technology
Service Relationship Specialist
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementRemoteJob DescriptionSupportSupport Distribution partners in the acquisition of new business; participate and present in finalist presentations and implementation meetings on the Mid-Market Segments. Assist internal partners in acquiring new business by serving as a liaison; take part as a subject-matter expert in the short-list presentations and ongoing meetings for implementing new business.Respond to benefit plan inquiries and resolve escalated and complex inquiries from Plan Sponsors, Plan Advisors/Consultants, and internal department contacts. Owning and respecting the unique demands of each customer while being considerate of the time frame ensuring a thorough response.Champion for a successful outcome for all involved, the Service Relationship Specialist role is responsible for the successful resolution and negotiation of all service escalations. Advocate for a favorable conclusion for all parties. All service escalations must be successfully resolved and negotiate by the Service Relationship Specialist.Initiate Amendment requests ensuring that information is complete and outstanding requirements are obtained in a timely manner to meet deadlines and meet effective dates of plan changes. Collaborate with our Customer Experience/Operations teams to facilitate information-sharing and identify key issues with our online customer.Assist with general internal initiatives related to Group Benefits services, products, and procedures.Facilitate multiple meetings with our Plan Advisors/Consultants and Plan Sponsors as well as internal teams.Take on special projects and/or research assignments for client needs.AdviseAs the face of Manulife, you build and maintain successful and lasting relationships with existing and potential partners. Understand the intricacies and complexities of each Plan Sponsor's Group Benefits designs and the sophistication of the Advisors/Consulting houses. Prepare and analyze and interpret client reports for review. Generate client reports using web analytics platforms via various reporting tools, requiring analysis and comparison of many reports to ensure we are fulfilling our customer’s needs. Provide expertise on Manulife’s digital experience for group benefits clients (Web, mobile, voice), and highlight key features and functionality.Support group benefits clients in driving adoption of our digital tools and experiences among their plan members Provide reporting on digital uptake/usage to help group benefits clients understand overall plan health and identify areas of opportunity for education/engagement. You drive results by reviewing special requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies.Establish and maintain client relationships by identifying current or potential needs and promoting client retention.Providing recommendations on plan design, service options, technology solutions and any ongoing administration needs to the client.Applies understanding of legislative and privacy guidelines to assist in client meetings.EducateDeliver presentations to employee groups to facilitate enrolment and/or introduce their Group Benefits (in person or remote). Meet with plan administrators to train and educate them on effective methods of plan administration.Lead customer workshops and training around product updates & new features Maintain direct contact with clients/advisors, proactively planning your client meetings to ensure regular connections are made.When new products are launched in Group Benefits, take the Lead together with the Account Executive to learn, present and speak to these new services. Become the expert in delivering and educating clients on these services and how it affects their population and what amendments are required to their plans if any.Using our Seismic Tools to put presentations together to present and deliver our services to clients.Clients rely heavily on the Service Relationship Specialist on how to manage new services and products that are launched, or on any new legislative initiatives.Coaching mindset and abilities enabling to define solutions and delivering outcomes. Shared Responsibilities:Works with a Team of Account Executives and collaborates with other Service Relationship Specialists.Assist new Service Relationship Specialists with Job Shadowing and Buddy system to ensure all members of the team can successfully represent Manulife Group Benefits Services.This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.Job Requirements:Minimum three to five years of work experience in Group Benefits. In-depth knowledge and understanding of the Group Benefits products and services.Building and strengthening existing client and consultant/advisor relationships.Proven ability to take initiative, be a strong self-manager and display integrity.GBA designation or working towards the designation an asset.Good knowledge of underwriting concepts. Strong technical and demonstrated analytical skills using Microsoft Office products, Excel and/or PowerPoint, Web Analytics platforms, to arrange and display relevant information during customer business reviews.Excellent presentation skills and the ability to influence decision makers in various areas of organization.Supports, participates, and presents in Mid-Market Finalist Presentations to attain new and keep existing Business out to Market.Strong customer-facing skills including expectation management, communication skills, information management.Ability to work independently and in a team setting, self-starter, innovative thinking with a keen eye for results and driven by quality.Outstanding analytical, strategic, and problem-solving thinking ability - enabling the candidate to recognize issues, outline possible implications and suggest solutions.Relationship-oriented; must be comfortable working with a wide range of individuals at different levels, managing across, up, and down and self-manage to meet timelines of multiple priorities.Capability to determine sensitive client needs or issues.Must have a valid driver’s license and a personal automobile.Competencies:Proven ability to determine business priorities, meet goals, manage high volumes of work.Excellent analytical, problem solving, interpersonal, organizational and time management skills.Negotiation and influencing skills.Strong attention to detail.Champion of superior service delivery and customer service, oral and written communication skills.Good understanding and knowledge of Manulife’s administrative systems.Independent, self-motivated individual with ability to manage multiple tasks and deadlines simultaneously.Strategic and creative thinker focused on finding solutions to unique Plan Sponsor needs.Persuasive communicator with an ability to clearly articulate ideas and present information.Collaborating internally across multiple departments.Ability to be flexible and empathetic and ability to manage conflicts.Proficient in the use of modern technology.Know and understand the growth and persistency strategies.Presenting together with the Account Executives at Client Service Meetings. Taking initiative to prepare and structure these meetings.Service Relationship Specialist attends all meetings for client’s re-enrolment of flex benefits with our Admin Advantage Teams and helps facilitate and ensure all tasks are brought to completion.Attend ongoing service meetings, maintaining and facilitating action logs with head office areas.Excellent planning and project management skills with a confirmed ability to complete projects within tight timeframes.Must be fully bilingual both oral and written (in Quebec only).Decision Authorities: This role directly impacts the Sales, Profitability and Persistency of the overall Distribution offices.Keeping existing clients by ensuring any potential service issues are resolved promptly and putting checks in place to prevent issues from reoccurring.Educating Clients on Manulife’s Group Benefits services that they would benefit from.Key Challenges:Managing high volumes of work within tight time frames and balancing competing priorities.Working with many Advisors/Consultants and Account Executives and balancing their demands, needs and expectations.When a service issue is identified, these could have a financial implication, it is critical that the issue be managed to resolution while ensuring that service and quality are maintained.Working Conditions:Occasional travel will be required within your region to Client Meetings, Wellness Fairs, Employee Sessions.This role will occasionally require working outside traditional business hours to meet client needs. Example - employee sessions for night shift workers.Work Smart options are available.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$56,400.00 CAD - $94,000.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Client Engagement Specialist at SORCe
Distress Centre Calgary, Calgary, Alberta
Full time Position - Client Engagement Specialist at SORCe Closing April 21, 2021 About SORCe The Safe Communities Opportunity and Resource Centre, or SORCe, is multi-agency collaborative that connects people experiencing or at risk homelessness and/or those with complex barriers such as mental or physical vulnerabilities, or socio-economic need, to programs and services that can help to address their needs. As a partner in the SORCe collaborative, Distress Centre Calgary operates the CAA Housing Strategist program, 211 Information & Referrals program, and Financial Empowerment program at SORCe. In addition, Distress Centre Calgary coordinates the SORCe Client Engagement Specialist role.About Distress Centre Calgary Distress Centre Calgary provides Calgary and area with 24-hour crisis support. We do this through our 24/7 crisis and 211 information and referral phone lines and email. We also provide daily chat and text support (for youth) and professional counselling. All of our services are free and because we do not define crisis anyone can contact us day or night about anything.We support all social issues – homelessness, poverty, depression, mental illness, bullying, addiction, PTSD, domestic violence, abuse, etc.Job Objective The Client Engagement Specialist position is at the core of all client activity at SORCe. It is the initial point of contact for all clients and prospective clients entering the SORCe office and will proactively engage clients to build rapport, provide support with basic needs, assess areas of need, provide information, and connect to resources both at SORCe and in the community.Duties Client Advocate 1. Training and mentoring: o The Distress Centre team takes on practicum students year round. Assist with the supervision, training and development of practicum students. 2. Client Engagement o Greet, build rapport and establish trust with people seeking support at SORCe. o Proactively engage those who do not approach the intake window. o Recognize those who visit frequently but do not access programs and services. o Proactively manage expectations for wait times. o Assess areas of need, provide information, and connect to programs and services at SORCe or in the community. o Create or update client profile and record visit details in the client database.o Use extensive knowledge of resources available at SORCe and in the community to guide clients in addressing their unique and individual needs. o Monitor the lobby, identify potential security issues, and enact security protocols as required. o Ensure that the integrity of data in the client database. o Attempt to de-escalate client emotion and behaviour when required. o Assist with administrative office tasks and other shared office duties. o Ensure that all clients are informed of and consent to the SORCe data sharing policy.SORCe Frontline Service Delivery *All program staff at SORCe share responsibility for portions of the client flow.o Facilitate intake and profile creation for new SORCe clients. o Assess client needs, provide information, and facilitate connections to programs within the SORCe collaborative or in the community. o Build rapport and establish trust with clients over time to reduce the barriers to stable and sustainable housing. o Maintain complete and accurate records in the SORCe database. o Develop and maintain inter-agency relationships and partnerships both within SORCe and in the community to ensure successful connections for SORCe clients. o Provide outreach services in accordance with outreach guidelines as necessary. o Advocate on behalf of clients for programs at SORCe or in the community with the goal of ending or preventing homelessness. o Engage clients as necessary to address behaviour concerns and ensure the safety and security of all people accessing services at SORCe.SORCe General o Collaborate and coordinate with all agencies at SORCe in the effective delivery of collaborative programs and services.*The duties and responsibilities outlined above are representative but not all inclusive. Other related duties as required.Qualifications o Post-secondary education in social work or a related human service field. Skill and Experience o Compassion and respect for all people seeking supports at SORCe. o Demonstrated experience working with highly complex individuals and the ability to maintain composure under pressure. o Demonstrated experience working in an unpredictable and typically fast-paced environment with competing priorities. o Knowledge of and/or experience working with homelessness, addiction, domestic violence, and/or mental health. oKnowledge of community resources both within and outside of the homelessness system of care. o Demonstrated experience working effectively in a team environment and independently. o In depth understanding and demonstrated experience in crisis assessment and interventiono Ability to manage and remain calm in crisis or stressful situations. o Exceptional client service / client engagement skills o Excellent organizational and time management skills. o Excellent computer skills. o Demonstrated excellence in both verbal and written communication. o Able to follow policies and procedures. o Commitment to inclusivity in accordance with SORCe and Distress Centre policy. o Knowledge and experience with Indigenous culture, supporting Indigenous people, and social services for Indigenous people is an asset. o Knowledge of and/or ability to learn client data management systems.Lines of Communication/Accountability Reports to the Team Lead – CAASpecial Working Conditions o General work hours are weekdays from 8:30-4:30pm with a one hour unpaid lunch. o Occasional offsite outreach work. o Not eligible for remote work. o This job is renewed annually based on fundingTo apply for this position, please send resume and cover letter by email to [email protected] and reference the job title in the subject line. * NO PHONE CALLS OR IN PERSON APPLICATIONS Only candidates selected for an interview will be contacted
Territory Sales Specialist
Rogers, Saskatoon, SK
Territory Sales Specialist Our dedicated specialists are proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve.We are growing our Field Sales team and are looking for team members that are customer focussed and committed to delivering impact in everything they do. Come play a key role in building the future of innovation in Canada.Join Our Vibrant Team in SaskatoonGet set to build relationships, boost sales, and make a difference as the face of Rogers. If you love generating leads, building strong connections within the community while championing Rogers products and services.We are excited to deliver best in class customer experiences and seekingindividuals who can connect with our customers in the field and champion Rogers services. What's in It for you: We are all about investing in our team members, offering fantastic benefits and rewards, such as: Uncapped Earning Potential:Receive a competitive base pay, commissions, and a vehicle allowance - our top performers can earn up to six figures. Welcome Bonus:Kickstart with a $3,000 welcome bonusin your first month. Wealth Accumulation:Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA) and company matched share purchase program options. Enjoy the Perks:Employee discounts that offer up to 50% off our Rogers & Fido products and services. Health:Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits Healthcare from Home:Connect with healthcare professionals through a virtual walk-in clinic. Stay Fit:No-cost fitness membership with access to virtual classes. Giving Back:Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play. Learn and Grow:We invest in our people to unleash their potential.We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration. Commitment to Diversity:We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour,2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women. What You Will Do: Customer Experience:Elevate the customer experience and offer tailored solutions through building friendly and professional connections. Building Client Relationships:Face-to-face at the door, cultivate positive relationships with property managers and leasing staff, ensuring Rogers remains the go-to brand for prospective tenants and residents. On-the-Go Sales:Sell a fantastic range of products, including Cable, Hi-Speed Internet, Home Phone and wireless, directly to customers via door to door and marketing event-based activity. Advise & Consult:Be the go-to advisor, applying a consultative approach to offering customized Rogers solutions to our customers. Brand Experience:Organize exciting marketing events and selling programs through face-to-face or virtual interactions. Market Assessment:Share your insights on market trends to help fine-tune sales strategies. What you bring: Interpersonal & Communication Skills: Ability to build rapport and establish connections with customers, clients and team members through clear and effective verbal and written communication. Sales motivation:Ability to thrive in a revenue driven environment, overcome objections and work independently to achieve strategic sales goals. Customer Focus:Demonstrated commitment to understanding and meeting customer needs. Solution Focus:Negotiation skills with the ability to handle customer objections. Time Management:Experience managing schedules and booking client meetings. Flexible Schedule: To better serve our customers, you have availability to work flexible hours, including days, evenings, weekends, and holidays. Weather Ready:You are comfortable working in various seasonal weather conditions and hold a valid Canadian driver's license and a reliable vehicle for daily use. As part of our recruitment process, candidates will need to successfully pass a criminal background check and driver's abstract. Apply now, and let's embark on this exciting opportunity together!Schedule:Full time Shift: Flexible Length of Contract:Not Applicable (Regular Position) Work Location:2326 Hanselman Ave (8051),Saskatoon,SK Travel Requirements:Up to 75% Posting Category/Function:Sales&Door-to-door Requisition ID:303074 #LI-RO1What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ. Posting Notes: Customer ExperienceLocation: Saskatoon, SK, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Event Marketing, Network, Telecom, Telecommunications, Marketing, Technology, Sales Apply now »
Territory Sales Specialist
Rogers, Calgary, AB
Territory Sales Specialist Our dedicated specialists are proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve.We are growing our Field Sales team and are looking for team members that are customer focussed and committed to delivering impact in everything they do. Come play a key role in building the future of innovation in Canada.Join Our Vibrant Team in CalgaryGet set to build relationships, boost sales, and make a difference as the face of Rogers. If you love generating leads, building strong connections within the community while championing Rogers products and services.We are excited to deliver best in class customer experiences and seekingindividuals who can connect with our customers in the field and champion Rogers services. What's in It for you: We are all about investing in our team members, offering fantastic benefits and rewards, such as: Uncapped Earning Potential:Receive a competitive base pay, commissions, and a vehicle allowance - our top performers can earn up to six figures. Welcome Bonus:Kickstart with a $3,000 welcome bonusin your first month. Wealth Accumulation:Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA) and company matched share purchase program options. Enjoy the Perks:Employee discounts that offer up to 50% off our Rogers & Fido products and services. Health:Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits Healthcare from Home:Connect with healthcare professionals through a virtual walk-in clinic. Stay Fit:No-cost fitness membership with access to virtual classes. Giving Back:Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play. Learn and Grow:We invest in our people to unleash their potential.We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration. Commitment to Diversity:We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour,2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women. What You Will Do: Customer Experience:Elevate the customer experience and offer tailored solutions through building friendly and professional connections. Building Client Relationships:Face-to-face at the door, cultivate positive relationships with property managers and leasing staff, ensuring Rogers remains the go-to brand for prospective tenants and residents. On-the-Go Sales:Sell a fantastic range of products, including Cable, Hi-Speed Internet, Home Phone and wireless, directly to customers via door to door and marketing event-based activity. Advise & Consult:Be the go-to advisor, applying a consultative approach to offering customized Rogers solutions to our customers. Brand Experience:Organize exciting marketing events and selling programs through face-to-face or virtual interactions. Market Assessment:Share your insights on market trends to help fine-tune sales strategies. What you bring: Interpersonal & Communication Skills: Ability to build rapport and establish connections with customers, clients and team members through clear and effective verbal and written communication. Sales motivation:Ability to thrive in a revenue driven environment, overcome objections and work independently to achieve strategic sales goals. Customer Focus:Demonstrated commitment to understanding and meeting customer needs. Solution Focus:Negotiation skills with the ability to handle customer objections. Time Management:Experience managing schedules and booking client meetings. Flexible Schedule: To better serve our customers, you have availability to work flexible hours, including days, evenings, weekends, and holidays. Weather Ready:You are comfortable working in various seasonal weather conditions and hold a valid Canadian driver's license and a reliable vehicle for daily use. As part of our recruitment process, candidates will need to successfully pass a criminal background check and driver's abstract. Apply now, and let's embark on this exciting opportunity together!Schedule:Full time Shift: Flexible Length of Contract:Not Applicable (Regular Position)Work Location:3624 23 St NE (7803),Calgary,ABTravel Requirements:Up to 75%Posting Category/Function:Sales&Door-to-doorRequisition ID:299981What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ. Posting Notes: Customer ExperienceLocation: Calgary, AB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Event Marketing, Field Sales, Equity, Network, Telecom, Marketing, Sales, Technology, Finance Apply now »
Territory Sales Specialist
Rogers, Coquitlam, BC
Territory Sales Specialist Our dedicated specialists are proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve. We are growing our Field Sales team and are looking for team members that are customer focussed and committed to delivering impact in everything they do. Come play a key role in building the future of innovation in Canada. Join Our Vibrant Team in BC Get set to build relationships, boost sales, and make a difference as the face of Rogers. If you love generating leads, building strong connections within the community while championing Rogers products and services.We are excited to deliver best in class customer experiences and seekingindividuals who can connect with our customers in the field and champion Rogers services. What's in It for you: We are all about investing in our team members, offering fantastic benefits and rewards, such as: Uncapped Earning Potential: Receive a competitive base pay, commissions, and a vehicle allowance - our top performers can earn up to six figures. Welcome Bonus: Kickstart with a $3,000 welcome bonusin your first month. Wealth Accumulation: Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA) and company matched share purchase program options. Enjoy the Perks: Employee discounts that offer up to 50% off our Rogers & Fido products and services. Health: Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits Healthcare from Home: Connect with healthcare professionals through a virtual walk-in clinic. Stay Fit: No-cost fitness membership with access to virtual classes. Giving Back: Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play. Learn and Grow: We invest in our people to unleash their potential.We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration. Commitment to Diversity: We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour,2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women. What You Will Do: Customer Experience: Elevate the customer experience and offer tailored solutions through building friendly and professional connections. Building Client Relationships: Face-to-face at the door, cultivate positive relationships with property managers and leasing staff, ensuring Rogers remains the go-to brand for prospective tenants and residents. On-the-Go Sales: Sell a fantastic range of products, including Cable, Hi-Speed Internet, Home Phone and wireless, directly to customers via door to door and marketing event-based activity. Advise & Consult: Be the go-to advisor, applying a consultative approach to offering customized Rogers solutions to our customers. Brand Experience: Organize exciting marketing events and selling programs through face-to-face or virtual interactions. Market Assessment: Share your insights on market trends to help fine-tune sales strategies. What you bring: Interpersonal & Communication Skills: Ability to build rapport and establish connections with customers, clients and team members through clear and effective verbal and written communication. Sales motivation: Ability to thrive in a revenue driven environment, overcome objections and work independently to achieve strategic sales goals. Customer Focus: Demonstrated commitment to understanding and meeting customer needs. Solution Focus: Negotiation skills with the ability to handle customer objections. Time Management: Experience managing schedules and booking client meetings. Flexible Schedule : To better serve our customers, you have availability to work flexible hours, including days, evenings, weekends, and holidays. Weather Ready: You are comfortable working in various seasonal weather conditions and hold a valid Canadian driver's license and a reliable vehicle for daily use. As part of our recruitment process, candidates will need to successfully pass a criminal background check and driver's abstract. Apply now, and let's embark on this exciting opportunity together! Schedule: Full time Shift: Flex Time Length of Contract: Not Applicable (Regular Position) Work Location: 10445 138 Street (7761), Surrey, BC Travel Requirements: Up to 75% Posting Category/Function: Sales & Door-to-door Requisition ID: 304161At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Customer ExperienceLocation: Coquitlam, BC, CA Burnaby, BC, CA North Vancouver, BC, CA Richmond, BC, CA Vancouver, BC, CA West Vancouver, BC, CA Surrey, BC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Event Marketing, Equity, Field Sales, Network, Telecom, Marketing, Finance, Sales, Technology Apply now »
NHC Account Specialist
Rogers, York, ON
NHC Account Specialist Our dedicated specialists are proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve.We are growing our Field Sales team and are looking for team members that are customer focussed and committed to delivering impact in everything they do. Come play a key role in building the future of innovation in Canada. What's in It for you: We're all about investing in our team members, offering fantastic benefits and perks, such as: Uncapped Earning Potential:Receive a competitive base pay, commissions, and a vehicle allowance - top performers rake in six figures! Welcome Bonus:Kickstart with a $3,000 welcome bonus in your first month. Wealth Accumulation:Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), and company matched share purchase program options Enjoy the Perks:Employee discounts that can offer up to 50% off our Rogers & Fido products and services Health:Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits Healthcare from Home:Connect with healthcare professionals through a virtual walk-in clinic. Stay Fit:No-cost fitness membership with access to virtual classes Giving Back:Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play Learn and Grow:We invest in our people to unleash their potential so we can win as a team! We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration. Commitment to Diversity:We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women. What you'll be doing: Act as single point of contact for builders and consumers for sales and service inquiries Prospect niche/local builders where there is an unestablished relationship with where Rogers doesn't have an established relationship already Develop a professional brand based on credibility, service and accountability with both builders and consumers Build rapport and trust with new construction builders and home buyers in your territory Maintain consistent on-site presence at Builder sales offices to deepen relationships and grow your network Seek and develop co-branding opportunities that yield mutual benefit for Rogers and builders Speak persuasively on the competitive advantage of Rogers current marketing offers vs competitors Provide insight to builders into upcoming evolution of connected home technology landscape Navigate new construction process and proactively overcome potential internal challenges and roadblocks on behalf of the builder Establish relationships by attending key industry and community events Work closely with Consumer Major Accounts Account Executives to ensure seamless transition of New Home Construction accounts from construction phase to move-in phase Maintain NHC Industry knowledge and info on competitive landscape for fluid and agile collaboration with Rogers Marketing team on developing take-to-market new offers quickly Manage both tactical and strategic perspectives on market conditions and health of territory relationships Continual updating and tracking of occupancy data in order to maintain accurate penetration reporting Be the first point of contact for technical issues and questions from builders and consumers Maintain technical expertise to respond to Builder inquiries on installation equipment and protocol Engage and collaborate with Rogers Tech Support to resolve customer and builder technical problems What we are looking for: Experience in a B2B/B2C sales and/or Account Management position preferred Proven ability to use sales and customer service skills to build customer relationships and develop client-based solutions Ability to thrive in a sales environment by exceeding targets Excellent interpersonal, written and oral communication skills Post secondary education (Diploma/Degree) Ability to work in a fast-paced environment, under pressure and tight deadlines Knowledge of the residential construction industry is an asset Strong time management and organizational skills Proven ability to interpret and create reports to identify opportunities for improvement Valid Drivers licence and ability to travel Schedule: Full time Shift: Flex Time Length of Contract: Not Applicable (Regular Position) Work Location: 857 York Mills Road (857), North York, ON Travel Requirements: Up to 75% Posting Category/Function: Sales & New Business Development Requisition ID: 300105 #LI-RO1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Customer ExperienceLocation: East York, ON, CA Mississauga, ON, CA Scarborough, ON, CA Richmond Hill, ON, CA Pickering, ON, CA Markham, ON, CA Toronto, ON, CA Brampton, ON, CA North York, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Branding, Equity, Construction, Field Sales, Customer Service, Marketing, Finance, Engineering, Sales
Accounts Receivable - Bilingual French and English
HANSAmed Citagenix, Laval, QC
Accounts Receivable - Bilingual French and EnglishThis is a Hybrid or Remote position. You can work from home, or from one of our two offices in Laval, QC or Mississauga, ON.This is contract position for 18 months to cover maternity leave. Position Overview:The Accounts Receivable (A/R) Clerk is directly responsible for performing data entry and related duties in posting accounts receivable payments. This position involves interaction with customers to provide billing information and support in order to facilitate swift payment of invoices due to the organization. Essential Job Functions:Assist recording, mailing, and/or filing appropriate documentsPost and reconcile customer paymentsBalance daily A/R batchesPost customer paymentsTake incoming phone calls for payments from customersSend bill reminders and statements to clientsPost financial transaction to SAPPost invoicesMake collection callsUpdate service contractsProcess automatic paymentsCall clients with declined credit cardsEnter invoices in customers portalsPrepare bank deposits RequirementsEntry-level positionAbility to maintain and preserve strict confidentiality.Must be computer literate with specific experience in Microsoft Windows, Microsoft Office, and Windows programs Word and ExcelAbility to communicate effectively and diplomatically, both verbally and in writing.Ability to format and draft correspondence, forms, reports, and proposals.Ability to organize, prioritize, and multi-task.Ability to take initiative and work with minimal supervision.Strong diplomatic, negotiation, and conflict resolution skills in order to handle late payments and delinquent accounts.Excellent phone skillsStrong organizational and time management skillsGood attention to detail We offer an industry leading compensation plan, including:Top salary commensurate with experienceFull benefitsVacation and personal daysRemote or hybrid workGreat company cultureCompany events
Specialist, National Events-Toronto (12-month contract)
Deloitte,
Job Type:Temporary Contract Reference code:125603 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Be expected to share your ideas and to make them a reality. Deloitte seeks an Event Specialist in Toronto with solid experience in corporate meetings and events.What will your typical day look like? The Event Specialist is responsible for the end-to-end process of planning and execution of in-person, virtual, and hybrid conferences, meetings, and special events. Main responsibilities include: • Plan, manage and execute high-impact events in various formats (in-person, virtual or hybrid), for both our clients, partners, and our people. • Advise our internal leaders on event strategy in order to meet key business objectives, making suitable recommendations on industry best practices and trends. • Collaborate with internal teams such as Marketing, Communications, Agency, People & Culture, and others, on the design and conception of events, alongside our external network of preferred suppliers. • Manage all logistical aspects related to event planning, such as venue sourcing and selection; vendor contracting and management; online registration and reporting, F&B experience, audio visual, space set-ups, etc. • Manage virtual event production elements including event platform set-up; broadcasting; speakers sourcing and contracting; rehearsals and dry-runs support; creation of run of show; day of show calling. • Oversee conference and complex events' needs such as hotel blocks, rooming lists, air and ground transportation plan, arrival/departure experience. • Manage all aspects of event budgets to include cost projection and avoidance, payments, and reconciliation, working alongside teams such as Finance, Procurement, Independence and Risk Management.About the team The successful candidate will work in a creative and innovative way to help deliver an exceptional event experience to our clients and our people. The National Events Team is responsible for the planning and execution of virtual, hybrid and in-person events across Canada, and we strive to always inspire, excite, and engage our audience.Enough about us, let's talk about you Qualifications: • Minimum of 3-5 years of relevant experience in an event planning position • Post-secondary degree/diploma in Event Management, Hospitality, Business, Communications, or another related program • Advanced MS Office skills (Excel, Outlook, Word, PowerPoint, Teams) • Prior experience with event platforms and applications; Cvent knowledge is an asset • Ability to multi-task, managing priorities and concurrent events, meeting strict deadlines in a busy and ever-changing environment. • Excellent people and communication (verbal/written) skills, with a proactive attitude and committed to long-term growth • Flexibility to work overtime, be on-site for event set-up and execution, and travel as needed. • Bilingualism (French/English) is an asset but not required.Total RewardsThe salary range for this position is $58,000 - $96,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Developer, Communications, Marketing Communications, Risk Management, Procurement, Technology, Marketing, Finance, Operations
Accounts payable clerk
Fed Finance, Boisbriand, QC
Nice to meet you! I'm Yasmine, a North Shore specialist in corporate accounting, finance and payroll. My field of action? Laval, Laurentides and Lanaudière-I am currently accompanying one of my clients located in Boisbriand, for an opportunity as an accounts payable clerk within a company in the production field. Permanent contract, 4-week holiday, 8am to 5pm. Reporting to the Operations Manager, your duties will include : - Customer relations - Supplier data entry - Relate invoices - Supplier follow-up - Updating inventory - Project cost tracking - Other related tasksOur future talent : - At ease with Excel - A team player - Intermediate English What my client offers : - On-site parking - 4 weeks holiday - Salary between $18/hr and $20/hr
Client Experience Specialist
Jump! Recruteurs, Montreal, QC
Location: MontrealHybrid (2+ days on site/week)About the role:The Client Experience Specialist reports to the Client Experience Manager and is responsible for organizing new client onboardings and supporting them through their journey to becoming raving fans of the company. They are responsible for answering client needs post sales and being a voice for the client to internal stakeholders to ensure the company continues to add tremendous value with our one-of-a-kind regulatory compliance management platform.About the company:The company is a regulatory technology (“RegTech”) company based in Montreal that empowers an organization’s leadership with an integrated solution enabling it to operationalize complex regulatory compliance requirements and thus, mitigate its risk of non-compliance. The company supports proactive organizations with a rigorous and highly effective framework. This results in relief for decision-makers, knowing that they are in control of their compliance program.Primary responsibilities and tasks:Organize the delivery of client onboarding program for new and existing clients.Serve as the first point of contact for client questions and inquiries, other than technical support.Help provide insightful technical answers and support clients to create a great user experience with the platform.Collaborate with technical support team to resolve client issues (through ticketing system or otherwise) to ensure a seamless experience and complete and permanent resolution.Act as a trusted advisor with main users to lead to referrals, renewals, and account expansion.Upsell and cross-sell additional product licenses and services to existing clients.Gather, share, and follow up on client feedback and comments with internal team.Document all client exchanges into CRM and as otherwise directed.Identify and report client referencing opportunities and build case studies.Support the Client Experience Manager, collaborate with Sales, Marketing, and other cross-functional departments to resolve client issues and help drive adoption, growth, and retention within existing accounts.Stay abreast of industry trends and competitor activity.Contribute to the continuous improvement of the Onboarding program based on client feedback.Monitor and track Onboarding program implementation progress with accountability for qualitative and quantitative key performance indicators.Maintain a weekly reporting cadence (and otherwise as needed) with the Client Experience Manager to maintain alignment on corporate objectives.Escalate challenges with client accounts to the Client Experience Manager as needed.The ideal candidate:Previous experience working for a start-up and is used to and comfortable wearing many hats.Values clear and transparent communication, feedback, and direction.High level of technical competence and the ability to convey value to a non-technical audience.Experience upselling/cross selling to existing clients in a previous role.Experience in communicating with and handling a sophisticated client base (lawyers, accountants, etc.)Peers describe you as resourceful, resilient, and proactive.Passionate and skilled at problem-solving and going to the source of matters to permanently and fully resolve issues.You possess a very high level of emotional intelligence.You have an analytical and process-focused mindset.Impeccable level of attention to detail.Experience building long-term positive relationships with clients.Qualifications:University degree.5+ years of client success experience at a technology company.Experienced in B2B SaaS, preferably in SMB and Mid-Market.Has a basic understanding of, or previous experience with regulatory compliance.Excellent communication and presentation skills. 10/10Fully bilingual. Must have a strong command of French and English, both written and spoken.Previous experience using a CRM platform (Salesforce.com/HubSpot)Has a high level of proficiency with Microsoft Suite of products.Experience using a client support ticketing system such as Zendesk or HubSpot.Has a high level of proficiency with cloud-based conferencing and collaboration software. (Zoom, Google Meet, MS Teams, etc.)
Financial Specialist
Aon, Montreal, QC
Have you always wanted to be a part of an industry-leading team? Do you want to apply your experience in finance to help empower results for our clients by delivering innovative and effective solutions? This could be the role you've been looking for. This is a hybrid role with the flexibility to work both virtually and from our Montreal office. Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over the sponsorship of an employment visa or work permit. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like The Financial Specialist supports our Finance Administration group, in Montreal, QC. You will be primarily responsible for providing administration, financial invoicing, and billing management support to various consultants within our Retirement business. Contract/Project Set Up and Maintenance: Review client agreements to ensure internal/external audit requirements are met and key financial terms are included; Working with the legacy system Workday to set up projects and contracts with a focus on accurate and timely revenue recognition Monitor contract/project end dates to forecast and reduce the impact on revenue flow; Follow up on expiring contracts three months in advance with the project manager to get new client evidence in place before expiry; Monitor auto-renewing contracts to ensure planned fee increases are implemented (assist with needed documentation of increases); and Coordinate set up for contracts with multi-practice involvement (ensure compliance with thresholds for separate project/contract line set up). Revenue Recognition and Reconciliation Apply the revenue recognition criteria to reconcile if revenue should be recognized and how much at various month/quarter ends based on the client evidence available and qualitative information from the consultants; Submit volume revenue on behalf of the consultants, before month-end, to ensure complete recognition before books close; Monitor and report revenue variances based on established thresholds to the financial planning and analysis (FP&A) team; and any revenue recognition placed on hold because of unsigned client contracts to the consultants Invoice Management Monthly meetings with consultants to determine client invoicing requirements; review monthly invoices for consultants and finalize approvals in the system Prepare/update any client-specific invoice attachments; Assist Account Executive in research of forwarded/advanced amounts for quarterly validation; Contribute to reaching the Canadian invoicing targets by ensuring invoices are sent out by month's end and meeting any special client requirements. Accounts Receivable Management Monitor client Accounts Receivables (AR) and complete any ad hoc requests for the Account Executive; answer client queries on AR balances; Assist the AR team in the application of payments where required; and work with collectors to ensure appropriate client contact is done per the consultant's wishes and client evidence. How this opportunity is different Your role as a Wealth Financial Specialist will help the business recognize our results. You are joining a team of client-focused colleagues who strive to deliver the highest level of output keeping in mind internal control compliance and business management. The dedicated team is united as an inclusive, diverse team and passionate about making each other successful. Skills and experience that will lead to success 1-3 years of experience in project administration, contract management, invoicing/accounts receivables; working for a public company and/or service or consulting industry is preferred; Strong MS Office knowledge; intermediate to advanced Excel skills (i.e. lookups, and pivot tables); Experience working in a SOX environment is a plus; working knowledge and familiarity with accounting software systems (Workday; SAP, Oracle), Workday preferred; Strong written and oral communication skills in both English and French; Proven analytical capabilities and problem-solving skills; organizational skills and strong attention to detail; Experience in running multiple priorities, and projects simultaneously, and an ability to meet timelines; Self-motivated individual and directed with the ability to exercise independent judgment; Can-do approach, proactive and dynamic individual who thrives in a fast-paced team environment and is readily adaptable to changing organizational requirements and willing to own responsibilities and take initiative; Excellent interpersonal skills, ability to partner and collaborate as a team member with global colleagues, within various finance fields. Bachelor’s degree, or equivalent experience, in Finance, Accounting, or a related field Aspiration to professional development including the PMP, CPA How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected] #LI-AM3 #LI-HYBRID 2542216
Account Specialist - Collections
BMO, Mississauga, ON
Application Deadline: 04/25/2024Address:2465 Argentia RoadBMO's High Risk Operations team is looking for a experienced Collector, who is a critical thinker, creative problem solver who is able to effectivity probe and work towards a viable payment solution for our customers. Please note: Must be available for Evening shifts only, between the hours of 11 am- 11pm * evening shift premium Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.Delivers exceptional customer service that builds trust through expertise, responsive service and support.Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.Develops and maintains long-term, profitable relationships and expands share of wallet.Contacts the customer to obtain the necessary information to manage their application (as required) ensuring the customer is aware at all times of the status/result of the present and future payments.Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.Handles incoming calls in an informed, professional, and efficient manner.Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.Integrates marketing promotions and programs into customer conversations as appropriate.Establishes expertise with Consumer Collections personnel as a key support contact/resource/coach with proficiency and tools to assist departments in achieving goals.Analyzes data and information to provide insights and recommendations.Manages all transactions related to customer calls or refers to appropriate internal business groups.Escalates complex or unresolved customer situations to managers as required.Completes required documentation to ensure customer's requests are accurately processed.Organizes work information to ensure accuracy and completeness.Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.Delivers exceptional customer service that builds trust through expertise, responsive service and support.Follows documented policies and procedures to execute transactions, activities and processes.Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.Maintains the confidentiality of customer and Bank information.Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area - Good.Knowledge of BMO products and services - Good.Knowledge of competitive marketplace and trends in product offerings.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Specialist Capital Markets-Affirmations
BMO Financial Group, Montreal, QC
Application Deadline: 05/03/2024 Address: 129 rue St-Jacques O Job Family Group: Customer Shared Services Provides support and delivers specific operational processes to ensure timely and accurate settlement of Security, Derivative, Foreign Exchange and Money Market transactions executed globally, and confirms the activity is accurately recorded in the bank's book of records. Specific operational processes include pre and post settlement support related to account opening, confirmation, cash management, margin, and collateralization. Also provides support for specialized operations - Asset Servicing (corporate actions/entitlements), Correspondent Banking Services, and the Wire Payment Operations hub for the bank. Ensures compliance with all regulatory topics and reporting requirements related to the products and processes it supports. Provides advice and guidance to assigned business/group on implementation of solutions. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Communicates with internal business partners and external customers to respond to standard and non-standard inquiries. Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting. Monitors and tracks performance, and addresses any issues. Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities. Executes work to deliver timely, accurate, and efficient service. Resolves standard and relatively straightforward issues, referring non-routine issues to more senior team members and/or manager. May function as a problem-solving resource for more junior staff. Provides input and analysis into and participates in the planning, testing and implementation of continuous improvement projects as required. Follows documented policies and procedures to execute day to day transactions, activities, processes and ensure all Service Level Agreements(SLAs) are met. Checks and reconciles information and documentation to ensure accuracy and completeness. Analyzes data and information to provide insights and recommendations. Identifies and analyzes issues and problems, and resolves discrepancies in a timely manner. Deals with clients directly to resolve issues and/or escalates as required. Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives. Develops and maintains effective relationships with internal & external stakeholders to execute work and fulfill service delivery expectations. Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives. Understands the regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained. Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes. Supports the development of tools and delivery of training focused on delivering business results. Focus may be on a business/group. Thinks creatively and proposes new solutions. Exercises judgment to identify, diagnose, and solve problems within given rules. Works mostly independently. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Knowledge and experience using relevant systems and technology In-depth. Knowledge and understanding of the business units key products and services, processes and controls In-depth. Knowledge of the risk and regulatory requirements of the business Good. Prioritization skills Good. Customer service skills In-depth. PC skills (MS Word, Excel, PowerPoint) In-depth. Specialized knowledge from education and/or business experience. Verbal & written communication skills - In-depth. Collaboration & team skills - In-depth. Analytical and problem solving skills - In-depth. Influence skills - In-depth. This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits: $44,500.00 - $82,500.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.