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Human Resources & Operations Specialist
HIV Community Link, Calgary, Alberta
HIV Community Link Society is a growing organization delivering servicesthroughout Southern Alberta. As a non-profit organization we help people to learn about, prevent, and live with HIV and hepatitis C (HCV) using a harm reduction approach. We offer a fun and energetic environment that provides opportunities for you to utilize your talents and develop new skills. HIV Community Link Society is committed to employment equity.HIV Community Link Society is a growing organization delivering servicesthroughout Southern Alberta. As a non-profit organization we help peopleto learn about, prevent, and live with HIV and hepatitis C (HCV) using a harm reduction approach. We offer a fun and energetic environment that provides opportunities for you to utilize your talents and develop new skills. HIV Community Link Society is committed to employment equity. Human Resources & Operations SpecialistAt HIV Community Link, we have a clear vision: to be the place where a diverse mix of talented people want to come, to stay and do their best work. HIV Community Link’s dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected in all that we do. Diversity is more than a commitment at HIV Community Link—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and any other difference that makes us all unique. We encourage people living with HIV, visible minorities, those with lived experience, and persons with culturally diverse backgrounds to apply.We are seeking a Human Resources and Operations Specialist to lead employee recruitment, onboarding, HR file management, semi-monthly payroll processing, group benefits plan administration, management of the HRIS, management of all IT services & functions, and general facility operations management.This is a full-time position (35 hours a week), located in the Calgary office, working Monday to Friday. During the pandemic, some remote work will be possible. A flexible schedule including day, evening, and weekend availability will be required.  Key ResponsibilitiesHuman ResourcesAct as the first point of contact for HR, benefit, Payroll and HRIS queries, responding to questions, providing guidance, and escalating issues to the Executive Director when appropriate. Coordinate the full cycle recruitment process with hiring managers to fill any vacant positions, including managing job postings, pre-screening applicants, assisting with interviews, and completing reference checks. Ensure consistent documentation and completeness of Human Resources files. Facilitate the new employee onboarding process, including new employee IT and building needs Maintain records of mandatory licenses and certifications. Provide personnel policy and procedure guidance to employees and management. Support the Leadership Team with the performance review process Provide effective advice and assistance to the Leadership Team on employee relations and performance management issues including conflict resolution, progressive discipline, return to work, and accommodation requirements.  Complete annual compensation and benefits surveys and conduct a preliminary analysis of the results with a view of understanding our position relative to market.  Be an active member of the Occupational Health and Safety Committee  Payroll and Benefits AdministrationResponsible for pay and benefit related changes including salary adjustments, changes to benefits, optional contributions, and other changes that impact pay and benefits provisions. Process payroll semi-monthly using Ceridian Dayforce and PowerPay Maintain payroll process documentation as well as the records required for audit purposes and statutory compliance. Work with the accounting department to prepare for and support the annual audit process, providing the reporting, files, and documents needed. Administer the group health benefit package and RRSP plan. Support the renewal process for group benefits and coordinate re-enrollment as needed.OperationsBe the first point of contact for employees experiencing equipment, facility or technology issues.  Coordinate and manage the inventory and purchase of office supplies and program supplies Coordinate office equipment maintenance Responsible for vendor procurement and management Liaise with building owners regarding all facility upkeep and concerns. Liaise with IT consultants to troubleshoot any technology issues and ensure they are resolved in a timely manner. Manage the technology inventory and recycling/donation of old technologyOtherAssist with special projects as needed or assigned Provide general support to the Executive Director and Board of Directors as requiredQualifications/Key CompetenciesA degree or diploma in Business Administration or Human Resources Management is required and it would be of benefit to have or be working towards your CPHR designation A minimum of 2-3 years’ experience in a Human Resources Generalist role including processing payroll is required Experience using Ceridian Dayforce and/or PowerPay is preferred Excellent understanding of legislation including Alberta Employment Standards Code, Human Rights, and Occupational Health and Safety Code. Comfort with and ability to troubleshoot technology issues Excellent computer skills and proficiency in Microsoft Office. High comfort level working in a diverse environment. Displays professionalism when interacting with internal and external stakeholders. Demonstrated ability to prioritize and manage multiple projects and complete tasks with a high degree of accuracy and timeliness with minimal supervision. A criminal record check with vulnerable sector search is requiredCompensationThe starting salary range for this position is $50,000 - $55,000 per year.HIV Community Link Society offers a comprehensive health and dental benefits package, including access to EAP services and an RRSP matching program. Employees start at 3 weeks’ vacation per year, and receive additional days off including personal, sick, and professional days.Application DetailsThis position will remain open until a suitable candidate is found.  Please send your cover letter, resume, and any other relevant material to support your application via email to [email protected] quoting job reference HIVCL – 147.You must be available for in-person/online interviews. No phone calls please. We thank all applicants for their interest; however only those selected for an interview will be contacted.  
Bilingual Implementation Specialist- Dec 2023/May 2024 Grads
ADP, Inc., Dartmouth, NS
Related Searches: Entry-Level, Implementation, Consulting, Resume, Interview, Job Description, Position, Jobs, Work, Customer Service, Project Management, Systems IntegrationUnlock Your Career Potential: Implementation at ADP. Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most for their investments? At ADP, the Implementation team is driven by our customers' success. With us, you'll combine your analytic and project management skills with your ability to simplify complex information -- helping customers develop the skills and confidence to use our products with ease. You provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace.ADP is hiring an Implementation Specialist I. In this position, you'll leverage our top-ranked training programs and world-class service guidelines to create exceptional onboarding experiences for each product or service implementation. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility. RESPONSIBILITIES: Implement ADP's solution to non-complex clients, following ADP guidelines, and in accordance with client expectations Ensure client satisfaction and retention through timely solution delivery within client-defined timeliness Work under direct supervision to resolve issues and provide solutions, with guidance Engage with client throughout implementation, until client is successfully running ADP solutions Interact/collaborate with ADP associates in sales and customer service Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise QUALIFICATIONS REQUIRED: 0 to 2 years of experience working in a client service environment High school diploma or equivalent in education and experience Bilingual in English and French PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following: Bachelor's degree Proven ability to maintain focus and work effectively with multiple demands Ability to work as part of a team to accomplish tasks Strong client relationship skills Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards Must be able to recognize basic procedural issues as they arise, and escalate to the appropriate level Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations Proficient in the latest web technologies and working knowledge of various operating systems Excellent analytical skills and time management skills Excellent communication skills both verbal and written Proficient using Microsoft Office Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
Workforce Management Lead, Payroll
Magna International, Aurora, ON
Job Number: 62687 Group: Magna Corporate Division: Magna IT Canada - Aurora East Job Type: Permanent/Regular Location: AURORA Work Style: About us We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. Forward. For all. Group Summary Magna is more than one of the world’s largest suppliers in the automotive space. We are a mobility technology company built to innovate, with a global, entrepreneurial-minded team. With 65+ years of expertise, our ecosystem of interconnected products combined with our complete vehicle expertise uniquely positions us to advance mobility in an expanded transportation landscape. Role Summary The Workforce Management Lead will be responsible for overseeing time & attendance processes in Ceridian Dayforce for Canada and US Divisions. Key Responsibilities • Develop and maintain the company's time and attendance policies and procedures and ensure compliance with all relevant labor laws and regulations. • Oversee the processing of employee time and attendance records and ensure accuracy and timeliness of payroll processing. • Work closely with HR and payroll teams to resolve any discrepancies or issues related to time and attendance records, providing guidance, training, and support as needed. • Manage and supervise a team of time and attendance specialists, • Develop and implement training programs for employees and managers on time and attendance policies and procedures. • Analyze time and attendance data to identify trends and patterns and make recommendations for process improvements. • Collaborate with IT teams to implement and maintain time and attendance systems and software. • Provide reports on time and attendance metrics to management as needed. • Stay up to date on industry trends and best practices related to time and attendance management. Key Qualifications/Requirements • At least 5 years of experience in time and attendance management • Experience with Ceridian Dayforce required. • Strong knowledge of relevant labor laws and regulations. • Experience with time and attendance systems and software. • Excellent communication, leadership, and interpersonal skills. • Strong analytical and problem-solving skills. • Ability to work independently and as part of a team. • Strong attention to detail and accuracy. Skills and Competencies • Strong planning and organizational skills to meet deadlines with proven ability to manage competing priorities • Maintain sensitive and highly confidential information • Detail oriented with a superior track record of achieving high quality results • Advanced Excel skills for reporting, metrics, and data validation • Ability to foster effective working relationships at all levels internally and with external partners • Experience leading a team through transition and efficiency processes Awareness. Unity. Empowerment. At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.
Specialist, Global Mobility Services Tax
KPMG, Vancouver, BC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Our worldwide network of Global Mobility Services professionals provide tax and payroll compliance and consulting services to executives and employers of people who work, live and invest outside their home country. We design sophisticated tax planning and compensation strategies to help companies with international workforces and their executives manage their tax liabilities and other expenses of operating in the global business environment. As a Specialist, working with the Managers and Partners, you will liaise with clients, various member KPMG offices around the world and local team members to manage workflows and provide Canadian and US personal and payroll tax services for our multinational clients. You will be responsible for a variety of technical, project management, administrative, and support functions with regards to the management of our clients' expatriate tax programs. The ideal candidate enjoys continuous learning and working in a team to deliver exceptional client service. What you will do Become part of a tax engagement team in meeting the tax compliance needs of clients. Prepare working paper files for income tax returns for personal tax clients. Review Canadian and US personal tax returns. Run taxpayer arrival and departure tax consultations. Manage client information gathering to ensure accurate and timely completion of returns and schedules. Follow-up with tax authorities on notices. Provide support to team members in related tasks. Tax and Payroll Research At times, business needs arise and employees are required and agree to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need extra time to devote to personal matters, and our approach to flexibility provides for this. What you bring to the role Minimum 3 years' experience in Canadian and/or US tax compliance for individuals. Completion of a post-secondary undergraduate degree. Excellent people management skills. Highly motivated individual with a desire for growth. Dedication and motivation to achieve high standards of client service and professionalism in the performance of duties. Emphasis on quality and adds value to their client offerings and services. Strong analytical, project management and organizational skills. Excellent computer skills - Excel experience is required. Effectively manages conflicting demands and priorities. Excellent written and verbal communication skills allowing effective interaction with staff and clients. Able to instill enthusiasm in others to achieve desired results. Able to provide persuasive and self-assured responses to challenging questions. Canadian or US accounting designation or professional licensing a definite asset but it is not required #LI- JS The expected base salary range for this position is $66,000 to $99,000 and may be eligible for bonus awards. The determination of an applicant's base salary within this range is based on the individual's location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Spécialiste principal d’implantation, Gestion de temps et présences/ TLM, Senior Implementation Specialist, HR Tech
ADP, Inc., Montreal, QC
Spécialiste principal d’implantation, Gestion de temps et présences L'organisation de Implantation d'ADP fournit des solutions de paie, de ressources humaines, de gestion des temps et des avantages sociaux à l'échelle de l'entreprise aux grands comptes et aux comptes nationaux. Le spécialiste de l'implémentation IS) est responsable de tous les aspects de la mise en place de la gestion de temps et présences et du compte Workforce Now WFN), y compris l'analyse, la configuration, la validation, la résolution des problèmes, la formation aux processus, le support des premières exécutions en direct et le transfert aux services clients. L'IS doit être capable de mettre en œuvre avec succès de nouvelles activités, des conversions de plateforme et la reconfiguration de comptes existants par exemple, des spin-offs) tout en assurant un haut degré de satisfaction du client et en maintenant une productivité élevée, quelle que soit la plateforme de traitement ou l'application en contact avec le client impliqué. L'IS travaille avec des organisations de taille moyenne à grande, sans limite de complexité ou d'utilisation des caractéristiques/fonctionnalités du client. Le poste exige de solides bases en gestion de projet, compte tenu de la taille et de la complexité des comptes attribués. Responsabilités : Vous êtes responsable de la qualité de l'implémentation et de la mise en place de la méthodologie d'implémentation WFN d'ADP. Analyser, configurer et comprendre les besoins du client en matière de la gestion de temps et présences afin de configurer correctement l'environnement WFN du client. Former, tester et valider avec le client avant de participer au premier traitement ''LIVE'' de la paie. Gérer divers comptes depuis le lancement du projet et soutenir le client pendant toutes les phases d’implantation Gérer les risques du projet et les remontées d'informations jusqu'à leur résolution. Assurer le suivi et la résolution en temps voulu des questions en suspens liées au projet. Respecter les étapes et les échéances des tâches du projet Obtenir des résultats positifs en matière de satisfaction du client Travailler en collaboration avec les clients et les membres de l'équipe pour atteindre les résultats souhaités pour le projet. CONNAISSANCES, EXPÉRIENCE ET COMPÉTENCES Scolarité Études postsecondaires ou expérience de travail équivalente Exigences : 2 ans+ d'expérience dans le domaine gestion de temps et présences ou dans un domaine connexe Communication efficace : compétences verbales et écrites en anglais et en français. Expérience préalable de travail en contact direct avec les clients. Excellentes compétences en matière de gestion des clients et de relations interpersonnelles. Capacité à travailler de manière indépendante, à faire preuve d'ingéniosité et à travailler en équipe. Connaissance d'Excel. Attributs : Capacité à organiser, programmer et animer des réunions efficaces. Capacité à effectuer plusieurs tâches à la fois, à sonder, à analyser et à résoudre des problèmes. Souci du détail et capacité de suivi. Solides compétences en matière d'organisation, de gestion du temps et d'établissement des priorités. Time & Labour Management, Senior Implementation Specialist ADP’s Implementation organization provides enterprise-level Payroll, HR, Time and Attendance, and Benefits Solutions to Major and national accounts. The Implementation Specialist IS) is accountable for all aspects of assigned Time and Labour Management TLM) and Workforce Now WFN) account setup, including analysis, configuration, validation, issue resolution, process training, initial live run s) support, and turnover to Client Services. The IS must be capable of successfully implementing new business, platform conversions, and existing account reconfiguration for example, spin-offs) while ensuring a high degree of client satisfaction and maintaining high productivity regardless of the processing platform or client-facing application involved. The IS works with medium to large-sized organizations, with no limit on the complexity or feature/functionality usage of the client. The role demands a solid foundation in project management given the size and complexity of the accounts assigned. Responsibilities: Responsible for the quality implementation and set up of ADP’s WFN implemention methodology Analyze, configure, and understand the client’s TLM needs to properly set up the client’s WFN environment. Training, Testing, and validation with the client before participating in the first go-live. Managing various accounts from project initiation and supporting the client through all phases of the implementation. Managing project risks and escalations to resolution. Provide timely follow-up and resolution of open project-related items Meet project task milestone and due dates Achieve positive customer satisfaction outcomes Work collaboratively with customers and team members to achieve desired project results KNOWLEDGE, EXPERIENCE AND SKILLS Education Post-secondary education or related business experience Required: 2+ years of time and attendance experience or relative field Effective communication: verbal and written skills in English & French Previous experience working directly with clients. Excellent client management, and interpersonal skills Ability to work independently, resourceful, and be a strong team player. Knowledge of Excel. Attributes: Ability to organize, schedule, and facilitate effective meetings. Ability to multitask, probe, analyze, and problem solve. Detail oriented and ability to follow-through. Strong organization, time management and prioritizing skills. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
Cloud Accounting, Onboarding Specialist
KPMG, Hamilton, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. As an Accounting/Bookkeeping Technician, with a focus on onboarding new clients, you will be responsible for all day to day accounting and bookkeeping functions related to each client you serve. As a financial professional specializing in onboarding new clients, you will be learning the new clients, and then communicating the details specific to this client to the bookkeeper who will be maintaining the account. We are a business partner to each owner and management group we provide services to and will be expected to learn each client's financial position inside out. Our division works in the cloud providing our clients with accurate live data so that they can make decisions in a timely manner based on real time data. This role is ideal for someone who is not only tech savvy but willing to put in the time and effort to ensure a lasting positive impact on both our clients and KPMG. Note: This position is not for future CPA candidates. This is a work from home opportunity, home internet and a dedicated workspace are required. What you will doYou will be part of a growing national team supporting weekly, monthly and quarterly engagements across a diverse group of industries and deliver on a variety of cloud based assignments for clients across the country including: Full cycle bookkeeping on various clients in a number of industries Responsibilities include reconciliation of bank balances and credit card transactions, processing of sales and purchases invoices, overseeing payroll processing and recording ad hoc adjusting entries on a regular basis utilizing cloud based software and apps Other functions such as GST/HST filings, month end / quarterly reviews will form part of your responsibilities Ongoing communication with clients and their representatives throughout the year, utilizing various communication tools. Setting up clients in QBO and/or Xero, Payrolls, and setup of apps with connection to database Catch up and/or cleanup of client databases (some clients we inherit their existing QBO or Xero databases) Documenting the processes, you have established for the ongoing of bookkeeping for the team Provide backup to the team for clients you have onboarded What you bring to the role Accounting/business diploma/certificate or equivalent work experience Excellent verbal and written communication skills Ability to work both independently, with little supervision, but willing to ask questions or obtain assistance when needed Proven track record of strong organizational skills Effectively monitor multiple or complex projects regularly to ensure deadlines are being met Ability to plan, prioritize and complete multiple projects in a fast paced environment Excellent client services skills with an aptitude to understand the client business and maintain strong client relationships Dedication and motivation to achieve high standards of client service and professionalism in the performance of duties Uses previous experience and technical knowledge to the benefit of the client Able to use a range of techniques to analyze an issue In-depth working knowledge of QuickBooks Online (QBO) 2 years, and Xero experience would be a bonus. 3 - 5 years' experience with exposure to a variety of industries, preferably in a multi-client environment Experience with Cloud accounting and payroll applications and integrations Providing you with the support you need to be at your bestFor more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Customer Advice Specialist
Company Confidential, British Columbia, BC
We are seeking a Customer Advice Specialist to join our team, serving as a key point of contact for providing expert advice and guidance to our customers.Key Responsibilities:Serve as a knowledgeable resource for customers, providing accurate and timely advice on our products, services, and treatment options.Answer customer inquiries via phone, email, and chat, providing personalized recommendations and solutions based on their needs.Educate customers on product usage, benefits, and potential side effects, ensuring they have the information needed to make informed decisions.Collaborate with cross-functional teams to address complex customer inquiries and escalate issues as needed.Stay updated on industry trends, competitor products, and healthcare regulations to provide relevant and up-to-date advice.Document customer interactions, feedback, and outcomes in our CRM system to track trends and improve service quality.Participate in training sessions and continuing education to enhance product knowledge and customer service skills.Qualifications:Bachelor's degree in a healthcare-related field, such as nursing, pharmacy, or biology, preferred.Previous experience in customer service, healthcare, or pharmaceutical industry.Strong communication and interpersonal skills, with the ability to convey complex information clearly and empathetically.Excellent problem-solving abilities and attention to detail.Ability to work independently and collaboratively in a fast-paced environment.Proficiency in Microsoft Office and CRM software.
Customer Advice Specialist
Company Confidential, Alberta, AB
We are seeking a Customer Advice Specialist to join our team, serving as a key point of contact for providing expert advice and guidance to our customers.Key Responsibilities:Serve as a knowledgeable resource for customers, providing accurate and timely advice on our products, services, and treatment options.Answer customer inquiries via phone, email, and chat, providing personalized recommendations and solutions based on their needs.Educate customers on product usage, benefits, and potential side effects, ensuring they have the information needed to make informed decisions.Collaborate with cross-functional teams to address complex customer inquiries and escalate issues as needed.Stay updated on industry trends, competitor products, and healthcare regulations to provide relevant and up-to-date advice.Document customer interactions, feedback, and outcomes in our CRM system to track trends and improve service quality.Participate in training sessions and continuing education to enhance product knowledge and customer service skills.Qualifications:Bachelor's degree in a healthcare-related field, such as nursing, pharmacy, or biology, preferred.Previous experience in customer service, healthcare, or pharmaceutical industry.Strong communication and interpersonal skills, with the ability to convey complex information clearly and empathetically.Excellent problem-solving abilities and attention to detail.Ability to work independently and collaboratively in a fast-paced environment.Proficiency in Microsoft Office and CRM software.
Customer Advice Specialist
Coast Capital Savings, Sidney, BC
Location: Sidney Branch Job Type: Full Time myWork Options: In-person Starting Salary Range: $55,000-$65,000 Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References James & Adeline from our Talent Acquisition Team will be at the Central Saanich & Sidney branch on Tuesday, April 16th from 12-5 pm. If you are interested in this or another role at Coast Capital please email [email protected] to schedule a specific time, or just drop in with your resume and meet the team! What's the job? When you visit a Coast branch, you're greeted with a line of smiling faces ready to help you with your everyday banking needs. Our friendly Member Advice Specialists are sales and customer service superstars who bring our "How can we help you?" brand to life with every member they interact with. Imagine helping our members with Fulfilling basic personal credit needs, selling and handling Low Fee More for Me Mutual Funds, Term deposits, RRSPs, Setting up electronic services like our internet banking, opening free Chequing accounts, adding overdraft protection to help avoid those nasty NSF charges. But it doesn't end there, Member Advice Specialists do two other very importing things. First, they are sales pros. They uncover opportunities where we can better help our members with our fantastic line-up of products and services. Next, they figure out who in the company can best help that member, be it themselves or another teammate. What else will you get to do every day? Getting a natural high from delivering positive and unexpected customer experience through general retail banking Having fun engaging customers in the "Where You Are At Money Chat" to help your customer to save, grow, protect and improve their financial well-being Working as a high-performing team member within the branch to ensure all checks and balances are completed around policies and regulatory requirements Proactively and creatively offer helpful solutions and alternatives to customer inquiries Earning high-fives from your managers and peers for achieving sales and referrals targets in a needs based sales environment Who are we looking for? We don't need mathematical geniuses here, though ability to add and subtract would be useful. Mostly we just need people who are comfortable helping customers with simple financial help and promoting our products and services. Experience helping members in either a bank or credit union for a minimum three years, preferably where you mastered lending and investments, and you used your x-ray vision to spot sales and referral opportunities. You are excited to share with the world what you learned during your post-secondary education in finance, business administration or a related field. And you aren't done learning; you have a desire to know more. You proudly hang your Investment Funds in Canada certificate in your office. You really like building relationships with a wide variety of people and want to help them with simple financial help. You are a big fan of teamwork and demonstrate your team spirit every day. You are a multi-tasking prodigy, able to efficiently and effectively prioritize and organize what needs to get done coupled with a high attention to detail. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Client Engagement Specialist at SORCe
Distress Centre Calgary, Calgary, Alberta
Full time Position - Client Engagement Specialist at SORCe Closing April 21, 2021 About SORCe The Safe Communities Opportunity and Resource Centre, or SORCe, is multi-agency collaborative that connects people experiencing or at risk homelessness and/or those with complex barriers such as mental or physical vulnerabilities, or socio-economic need, to programs and services that can help to address their needs. As a partner in the SORCe collaborative, Distress Centre Calgary operates the CAA Housing Strategist program, 211 Information & Referrals program, and Financial Empowerment program at SORCe. In addition, Distress Centre Calgary coordinates the SORCe Client Engagement Specialist role.About Distress Centre Calgary Distress Centre Calgary provides Calgary and area with 24-hour crisis support. We do this through our 24/7 crisis and 211 information and referral phone lines and email. We also provide daily chat and text support (for youth) and professional counselling. All of our services are free and because we do not define crisis anyone can contact us day or night about anything.We support all social issues – homelessness, poverty, depression, mental illness, bullying, addiction, PTSD, domestic violence, abuse, etc.Job Objective The Client Engagement Specialist position is at the core of all client activity at SORCe. It is the initial point of contact for all clients and prospective clients entering the SORCe office and will proactively engage clients to build rapport, provide support with basic needs, assess areas of need, provide information, and connect to resources both at SORCe and in the community.Duties Client Advocate 1. Training and mentoring: o The Distress Centre team takes on practicum students year round. Assist with the supervision, training and development of practicum students. 2. Client Engagement o Greet, build rapport and establish trust with people seeking support at SORCe. o Proactively engage those who do not approach the intake window. o Recognize those who visit frequently but do not access programs and services. o Proactively manage expectations for wait times. o Assess areas of need, provide information, and connect to programs and services at SORCe or in the community. o Create or update client profile and record visit details in the client database.o Use extensive knowledge of resources available at SORCe and in the community to guide clients in addressing their unique and individual needs. o Monitor the lobby, identify potential security issues, and enact security protocols as required. o Ensure that the integrity of data in the client database. o Attempt to de-escalate client emotion and behaviour when required. o Assist with administrative office tasks and other shared office duties. o Ensure that all clients are informed of and consent to the SORCe data sharing policy.SORCe Frontline Service Delivery *All program staff at SORCe share responsibility for portions of the client flow.o Facilitate intake and profile creation for new SORCe clients. o Assess client needs, provide information, and facilitate connections to programs within the SORCe collaborative or in the community. o Build rapport and establish trust with clients over time to reduce the barriers to stable and sustainable housing. o Maintain complete and accurate records in the SORCe database. o Develop and maintain inter-agency relationships and partnerships both within SORCe and in the community to ensure successful connections for SORCe clients. o Provide outreach services in accordance with outreach guidelines as necessary. o Advocate on behalf of clients for programs at SORCe or in the community with the goal of ending or preventing homelessness. o Engage clients as necessary to address behaviour concerns and ensure the safety and security of all people accessing services at SORCe.SORCe General o Collaborate and coordinate with all agencies at SORCe in the effective delivery of collaborative programs and services.*The duties and responsibilities outlined above are representative but not all inclusive. Other related duties as required.Qualifications o Post-secondary education in social work or a related human service field. Skill and Experience o Compassion and respect for all people seeking supports at SORCe. o Demonstrated experience working with highly complex individuals and the ability to maintain composure under pressure. o Demonstrated experience working in an unpredictable and typically fast-paced environment with competing priorities. o Knowledge of and/or experience working with homelessness, addiction, domestic violence, and/or mental health. oKnowledge of community resources both within and outside of the homelessness system of care. o Demonstrated experience working effectively in a team environment and independently. o In depth understanding and demonstrated experience in crisis assessment and interventiono Ability to manage and remain calm in crisis or stressful situations. o Exceptional client service / client engagement skills o Excellent organizational and time management skills. o Excellent computer skills. o Demonstrated excellence in both verbal and written communication. o Able to follow policies and procedures. o Commitment to inclusivity in accordance with SORCe and Distress Centre policy. o Knowledge and experience with Indigenous culture, supporting Indigenous people, and social services for Indigenous people is an asset. o Knowledge of and/or ability to learn client data management systems.Lines of Communication/Accountability Reports to the Team Lead – CAASpecial Working Conditions o General work hours are weekdays from 8:30-4:30pm with a one hour unpaid lunch. o Occasional offsite outreach work. o Not eligible for remote work. o This job is renewed annually based on fundingTo apply for this position, please send resume and cover letter by email to [email protected] and reference the job title in the subject line. * NO PHONE CALLS OR IN PERSON APPLICATIONS Only candidates selected for an interview will be contacted
Accounting Supervisor - Environmental Services - Mississauga
Michael Page, Mississauga
Support the Controller in supervising the daily operations of the accounting department, which includes tasks such as preparing monthly financial reports and analysis, overseeing treasury and cash management functions, maintaining internal controls, generating operational reports, managing the annual audit, and handling government remittances.Key finance objectives involve conducting accurate and timely analysis of monthly management accounts and implementing strong, well-documented financial controls across all operational areas.Manage the bi-weekly full cycle payroll process for 300+ employees, ensuring payroll records are updated within the system while striving for efficiency and maintaining data integrity.Key administration objectives include developing, maintaining, and continuously improving a policy and procedure manual (or "system") to be implemented and followed.Support the Controller and CFO by preparing operational and financial analyses, forecasts, key metrics reporting, dashboard reports, and assisting with the annual budget.Financial Reporting, Payroll, Audit Become a significant player on our Business Transformation team; leverage new tools to automate and implement machine-learning, recommend system upgrades and add-ons, and identify and implement business intelligence and artificial intelligence tools to reveal data insights into the businessMPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicantsMust possess a Bachelor degree in Business and CPA accounting designationMinimum 3-5 years' previous work experienceAdvanced IT skills, proficient with MS Office applications
Payroll Administrator
LifeLabs, Etobicoke, ON
LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you. Reports to: Manager, Payroll Purpose of the Role Reporting to the Manager, Payroll, this candidate will assist in processing timely and accurate biweekly payroll for 5000+ employees. This candidate will act as a source of information relating to payroll policies and will comply with internal and external audit requirements. The Administrator has a clear understanding of payroll legislation and processing functions and supports the Manager and Specialists in ensuring the successful processing bi-weekly payroll runs. This individual supports audits of produced payrolls, identifies causes of errors and works with team to find solutions. As appropriate works with Manager, Payroll to handle unusual situations. This is a Full Time, Hybrid role based at 30 International Blvd, Toronto, M9W 5P3. Core Accountabilities Review produced payroll to ensure source documentation is accurately reflected within the HRIS and payroll system. Provide best suggestions possible root causes of errors and exceptions Processes ROE's accurately and within the required deadlines as per Service Canada Guidelines Administer garnishments as per legislative requirement Provide exceptional customer service to stakeholders via email or phone Prepare all required union dues and remitted to the required Stakeholders Prepare monthly FTE Pre & Post Audit of bi-weekly payrolls Works with the team to ensure payroll procedures are documented. Provides backup to Payroll Specialist during absences. Under the direction of the Manager, Payroll, complete regular audits of payroll processes and data. Researches and resolves issues, identifies causes of errors and provides recommendations on potential solutions and next steps for correction. Supports Manager in the completion of other annual or adhoc audit requirements. Works with Manager and Payroll Specialists on the successful completion of all year end processes. Qualifications and Skills 1-2 Years of payroll Administration experience Community College - 1 Year financial program Knowledge of payroll process including ROE, statutory deductions, Collective Agreements, CRA Legislation and garnishments Union experience is an asset Experience in Ceridian is an asset Kronos experience is an asset Must be a team player and demonstrate the ability to develop and sustain cooperative working relationships with employees at all levels Prioritize effectively to meet deadlines and commitments Strong communications skills Must have Strong computer skills (Microsoft Office Outlook, Word, PowerPoint, Excel) Able to handle sensitive information with discretion and confidentiality Work cooperatively with other payroll staff to ensure proper workflow and coverage #LI SW1 #INDEED This is a hybrid role. Hiring Range: 46,700 - 59,500 The hiring range has been established, however, the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity. Employee Benefits: In this position, you will be eligible to participate LifeLabs’ group benefits plan which is available to LifeLabs employees in accordance with the terms and conditions of those plans. Retirement Savings Plan: The LifeLabs plans provide members with an easy way to save for retirement. By participating in the plan, you receive contributions made to your account on your behalf from LifeLabs. Vacation Entitlement: In this position, you will be entitled to vacation. We promote a healthy work-life balance and expect your full vacation to be taken each year. Employee Wellness: LifeLabs offers an award-winning Wellness Program focused on supporting your total health and well-being under our physical, emotional, and financial wellness pillars. We have been recognized in the industry for our focus on mental health supports. Employee Giving program: Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity or Non-Profit Organization. In addition, LifeLabs offers professional development and membership reimbursement, access to preferred rates and discount programs - WorkPerks, Home and Auto Insurance, Costco Membership, etc. - and Optional Health-related Benefits. At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected. In accordance with LifeLabs’ Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected]. We are committed to the ongoing development of our diversity, equity, and inclusion (DEI) program and have taken steps to strengthen our commitment to our team members and customers, to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves. At LifeLabs, we know that we are Stronger Together and that we will benefit from the unique perspectives and experiences that each team member offers. Vaccinations are highly encouraged at LifeLabs’. Vaccinations may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be fully vaccinated with the current Government approved COVID-19 vaccinations. Job Segment: Payroll, Healthcare Administration, Equity, Counseling, HRIS, Finance, Healthcare, Human Resources
Research Associate III, Ontology, Metadata and Vocabulary Specialist #2024-0200
University of Guelph, Guelph, ON
Home Careers @ Guelph Current Opportunities Research Assistant III, Ontology, Metadata, and Vocabulary Specialist Research Assistant III, Ontology, Metadata, and Vocabulary Specialist Forbes includes U of G Among Canada’s Best Employers Grant & Trust Professional Research Assistant III, Ontology, Metadata, and Vocabulary Specialist The Linked Infrastructure for Networked Cultural Scholarship (LINCS) Project, College of Arts Temporary full-time from May 1, 2024 to November 1, 2024 Hiring #: 2024-0200 Please read the Application Instructions before applying The Linked Infrastructure for Networked Cultural Scholarship (LINCS) project (https://lincsproject.ca) requires an ambitious and collaborative-minded colleague to join our project to make the Web more meaningful for researchers of culture, history, and literature. LINCS works with humanities and social science researchers across Canada to convert and link cultural datasets to create Linked Open Data for the Semantic Web, foregrounding difference, diversity, and the perspectives of the humanities from a wide range of disciplines. It is also makes available tools and interfaces for the creation and use of Linked Open Data. We are looking for a dynamic and creative individual to contribute to this national cyberinfrastructure project. The right candidate will be familiar with linked data standards, will be detail-oriented, will have excellent communication skills, and will be keen to make a difference in how cultural knowledge circulates online. This position offers an exciting opportunity to work with a critical infrastructure project aiming for high impact within and beyond the academy. Reporting to the LINCS technical manager, the Ontology and Metadata Specialist will build on existing patterns and policies to guide ontology work for the LINCS instructure.. This job is a full-time or part-time research scientist position for six (6), with the possibility of extension if funds permit. The position is flexible to the needs of the successful applicant. Qualified individuals seeking part-time employment are encouraged to apply. Job description/responsibilities: The LINCS Ontology and Metadata Specialist has responsibilities for managing the LINCS ontologies, aiding LINCS developers who are using these ontologies in their software development, and guiding researchers in data modelling and conversion. The Ontology and Metadata Specialist will: Support researchers creating linked data Work with LINCS researchers to model data in CIDOC CRM, consult on vocabulary requirements, document decisions in application profiles, converting data using X3ML Through the application of new and existing LINCS ontologies and vocabularies, facilitate interoperability between datasets Provide training related to linked data, including creating training materials for and teaching workshops, as time and inclination permit Manage LINCS ontologies, vocabularies, and metadata Coordinate the maintenance, application, and expansion as needed of LINCS’s ontologies and vocabularies Oversee documentation related to ontologies and vocabularies Support LINCS developers and infrastructure Oversee LINCS-hosted vocabularies, including monitoring, reviewing, and refining existing and new LINCS vocabularies across datasets, and collaborating with developers on exposing and leveraging vocabularies used in LINCS Implement validation and testing protocols and scripts for all aspects of ontology development and deployment With the support of the Project Manager and Technical Manager, consult with the LINCS developers doing data conversion to clarify ontology, vocabulary, and metadata requirements, and to ensure consistent use across those processes Contribute to the sustainability of LINCS Disseminate information about LINCS ontology work within Canada and internationally, as time and inclination permit Contribute to long-term strategic development and planning Qualifications and experience Required experience: Master’s degree in a relevant field, or 3 years of industrial experience using ontologies and other semantic technologies after an undergraduate degree in a relevant field Desired experience: Background in a humanities domain or experience working with humanities researchers Experience with Linked Open Data technologies and standards Experience with collaborative research, infrastructure, or software development projects involving multiple stakeholders and external partners Subject-specific knowledge: Familiarity with Linked Open Data conceptual and technical requirements Familiarity with ontologies, in particular CIDOC CRM, Web Annotation, and SKOS Familiarity with RDF serialization formats, in particular RDF/XML and TTL Awareness of current issues and trends in electronic resource management, metadata management, and cataloguing, and related technologies General skills: Excellent oral, visual, and written communications skills Detail-oriented with an ability to function and process information with high levels of accuracy Comfort with researching and learning new technologies Other Details: This position is expected to be 6 months full-time, or an equivalent number of hours on part-time schedule. The schedule can be flexible to the needs of the successful applicant. Qualified individuals seeking part-time employment are encouraged to apply. This position is based at the University of Guelph, but if candidates are not local, we are able to accommodate working remotely. We are unable to pay relocation costs. This position is limited to applicants who are residents of Ontario. Qualified applicants who are not residents of Ontario may contact us at [email protected] to indicate their interest in contract-based work with the same responsibilities and qualifications listed above. Please provide a letter of application outlining your interest in the position, a CV, and the names and contact information for three people willing to provide references by phone or letter. Classification Grant/ Trust fund position, Band P04 GTP Professional/Managerial Salary Bands At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution. Posting Date: 2024 04 08 Closing Date: 2024 05 22 (extended) Search form Search Human ResourcesSearchSearch Current Opportunities Animal Housing Pharmacy Technician Registered Veterinary Technician (Large Animal Ward) Client Services Clerk Dispatcher Food and Hospitality Services Assistant Casual Campus Safety Attendant Hospital Assistant Radiation Therapist (RT) Registered Veterinary Technician ​Medical Device Reprocessing Technician Administrative Assistant Administrative Officer, CSAHS Dean’s Office Advancement Events Coordinator Assistant Vice-President, School of Continuing Studies Associate Vice President, Advancement Construction Coordinator, Electrical Design Custodian Dean, College of Engineering and Physical Sciences Director, Ontario Veterinary College Advancement Educational Developer, Indigenous Knowledges and Pedagogies Electrical Designer Knowledge Mobilization Manager Manager, Environmental Health & Safety (EHS) Compliance & Continuous Improvement Manager, Network Infrastructure On-Line Quality Assurance Specialist Registered Veterinary Technician Research Assistant III, Ontology, Metadata, and Vocabulary Specialist (current page) Second Class Operating Engineer Senior Storeskeeper Treasury Service Assistant Vice President, Research and Innovation Printer-friendly versionPDF version Share this page Share on Facebook Share on Twitter Share on LinkedIn Print this page
Scheduling & Payroll Support (PV2528)
Pro Vita Care Management, North Vancouver, BC, CA
Scheduling & Payroll Administrative Assistant - CreekstonePro Vita is looking for Temporary Full-time Administrative Assistant with a passion for the elderly to join our team to support our residents in North Vancouver!Position:Company Name: Pro Vita Care Management Inc. (Pro Vita)Job Title: Administrative AssistantLocation of Work: 1526 Oxford Street, North Vancouver, V7J 1E6Shift(s): Full-time: (Temporary) Monday - Friday, 8:00am - 4:00pm, 40 hours/weekWage: $26.25 /hourScheduling & Payroll Administrative Assistant Must Haves:Completion of a high school diploma.A minimum of 2 years recent administrative experience (ideally in a medical environment).Excellent computer skills, proficient in the utilization of Microsoft Word and Excel.Minimum 50 wpm keyboarding skills.Passes and complies with Ministry of Justice Criminal record Check upon hire and every 5 years thereafter.Ability to effectively communicate in English, both verbal and written.Satisfactory proof of COVID-19 vaccinations.Scheduling & Payroll Administrative Assistant Responsibilities:Scheduling of all care staff in full time and part time linesHanding sick calls and coverageHandling vacation requests and coverageEntry of payroll to ensure that all hours are allocated and coded appropriately (as regular, sick, vacation etc)Completion of HR related documents (HR, WorkSafe and OH&S) to send to head office.Participation in the Hiring Process by screening applicants and managing new hire paperwork.Other administrative support such as:Answering calls on behalf of Care Manager,Assisting and/or resolving issues & concerns if applicableMaintaining meeting minutesFilingMaintains/orders adequate office supplies and employee handbooksMaking/distributing employee name tags.Performs other related duties as assigned.If you are a kind, caring individual who enjoys connecting with and making a difference in the lives of elders Apply Today!*Please note that Healthcare wages are being adjusted and topped up by the government currently, February 2023.Other Companies Call This Role:Administrative AssistantSchedulerNurse SchedulerCare SchedulerCare CoordinatorPayroll AdministratorAdministrative Support
Bilingual Accounting Software Trainer
Equest, Milton, ON
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.The Role: As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Milton office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity. Job Responsibilities: Learn and develop a n understanding of the PBS softwareLearn and develop an understanding of the process for training customers on the PBS softwareLearn and develop an understanding of data entry and other key tasksThe ability to complete the payroll module Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team LeadsTaking the initiative to learn new products to increase their knowledgeProvide excellent support to our customers in our softwareBe able to talk about and be able to navigate our DMS Software to be able to better assist our customersWork directly with customers and train all sessions in assigned silo and if possible other silosMaintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceededResponds to both internal and external training requests in a timely mannerWrite up tickets and investigate issues that arise and escalate issues to the corresponding teamsCreate and maintain a positive work environmentKnowledge sharing within own silo and others within DTOMaintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitoredCustomer focus / excellent customer service skillsWillingness to go the "Extra Mile"Perform other duties and responsibilities as assignedQualifications:Fluent in French and English (speaking, reading, writing)Experience in bookkeeping/accounting1-2 years' previous experience in the automotive industry, dealership environment or PBS is an assetHigh School DiplomaComputer proficient with knowledge of Microsoft Office SuiteStrong problem solving & trouble shooting skillsEffective time management & organizational skillsStrong multi-tasking & prioritizationStrong documentation abilitiesExcellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer:Internal promotion and growth opportunitiesAn education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff eventsCompetitive annual base salaryBonus for product certification up to $4,800 per yearGreat referral bonusStaff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS
Implementation Specialist
Equest, Victoria, BC
Software Implementation Specialist / Application Consultant Reporting to the Manager of Professional Services the successful individual will work closely with customers to understand their business requirements, configure the CityView software solution to meet those requirements and deliver training to those clients to ensure value creation. This is a fully remote position, however travel to client sites across the U.S. and Canada may be required.What will be your impact?Delivering high impact efficiency software solutions that meet our clients' needs.Streamlining workflows to optimize client processes and responsiveness.Enhancing our clients' service delivery capabilities to help communities grow.What is the role?Business analysis: Define and document customer's business requirements; interpret and apply the information within the scope of the project.Software configuration: Configure the software with workflow and business rules to allow customers to conduct and streamline their business processes. This is not a developer role.Legacy data conversion: Work with Data Conversion Specialists to achieve a smooth transition of legacy client data.Conduct training sessions: Train end-users in how to use the software in both remote and classroom-led sessions.Software specialist: Be an expert on the functionality and capabilities of the software to respond to client queries. Identify enhancement opportunities and communicate those requests to our product development team.Client service: Provide outstanding customer service and resolve client issues throughout the implementation and feedback process.Internal engagement: Work with cross-functional team members including Project Managers, Data Conversion Specialists, Quality Assurance, Technical Support Analysts, and other Business Analysts.A day in the life:Receive weekly project allocations and goals from the Project Manager.Work on assigned tasks:Engage with clients.Source and compile data requirementsConfigure software.Test configuration and perform QA.Deliver solutions to clients.Action client feedback.Report on status and update internal tracking systems.What are we looking for?Highly focused and accountable individual.Ability to prioritize conflicting work assignments and deal with uncertainty.5+ years of software configuration and/or end-user training experience is preferred.Experience identifying, defining, analyzing, and documenting client work processes, data, systems, and/or related activities.Post-secondary education in a technology-related discipline or equivalent work experience.Outstanding oral and written skills, as well as telephone manner.Ability to travel up to 20-35%.What would make you stand out? Experience with local government.Understanding of the general licensing and permit process.An understanding of database (installed and web-based) applications.Experience with MS SQL Reporting Services (or equivalent).What we offer?Compensation will consist of base salary (between $65,000-$85,000 CAD per year based on experience), group performance incentive, and annual bonus.RRSP matching program and employee stock purchase plan.Health Insurance from day 1 (medical, dental, vision, life, short and long-term disability, AD&D).3 weeks of vacation and 5 Personal days.
Implementation Specialist
Equest, Victoria, BC
Reporting to the Director of Implementation Services the successful individual will work closely with customers to collect business requirements, configure the software and deliver training for our CityView product.What will be your impact?Define and document customer's business requirements; interpret and apply the information within the scope of the project.Configure the software with workflow and business rules to allow customers to conduct and streamline their business processes.Work with Data Conversion Specialists to achieve a smooth transition of legacy data.Train end-users in how to use the software in both remote and classroom-led sessions.Be an expert on the functionality and capabilities of the software, while making enhancement requests to our product development team.Provide outstanding customer service and resolve client issues throughout the implementation process.Work with cross-functional team members including Project Managers, Data Conversion Specialists, Quality Assurance, Technical Support Analysts and other Business Analysts.What we are looking for?3+ years of technical experience and software training experience is preferred.Post-secondary education in a technology-related discipline or equivalent work experience.Outstanding oral and written skills, as well as telephone manner.Ability to travel up to 30-40% throughout North America, with some weekend travel, once travel restrictions are lifted.What would make you stand out? Experience with local governmentAn understanding of database (installed and web-based) applications.Experience with MS SQL Reporting Services (or equivalent)What we offer?Compensation will consist of base salary (between $50,000-$65,000/year based on experience), group performance incentive, and annual bonusRRSP matching program and employee stock optionsHealth Insurance from day 1 (medical, dental, vision, life, short and long-term disability, AD&D)3 weeks' vacation
Senior Technical Specialist- Azure App Innovation
Microsoft Canada, Calgary, AB
Are you insatiably curious, deeply passionate about the world of data and artificial intelligence, and ready to take on complex challenges in a dynamic environment? If so, we invite you to join our team as a Senior Technology Specialist - Azure App Innovation. The mission of the Microsoft App Innovation team is to drive innovation and make a meaningful impact on the world through data-driven and AI-powered solutions. In an era where data and AI play a central role in shaping industries and driving transformation, we are at the forefront of pioneering technologies and strategies. As a Senior Technology Specialist - Azure App Innovation, you will be a key player in leveraging cutting-edge technologies. You'll work as a technical sales leader and trusted customer advisor, collaborating with internal teams, partners, and consultants to map Microsoft solutions to customer challenges and priorities. Your role involves demonstrating and proving the value of our solutions, ultimately contributing to the achievement and surpassing of quarterly and annual revenue targets. Your workweek will be dynamic, with 80% focused on engaging with customers—planning, preparation, and various meetings, including technical presentations, demos, and workshops. The remaining 20% will be dedicated to continuously enhancing your technical expertise, staying abreast of industry trends, and understanding the competitive landscape. At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. As a team, we embrace a growth mindset, foster innovation, and collaborate to realize shared goals. Upholding values of respect, integrity, and accountability, we create a culture of inclusion where everyone can thrive at work and beyond. This role offers flexibility, allowing you to work up to 80% from home, with travel percentages varying based on the role's requirements. Join us in shaping the future of data and AI solutions at Microsoft. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.Individual Contributor
Senior SAP HCM Payroll Specialist with SAP S4 HANA implementation experience to configure and test SAP HR software.
S.i. Systems, Toronto, ON
Our client is seeking a Senior SAP HCM Payroll Specialist with SAP S4 HANA implementation experience to configure and test SAP HR software. Mandatory Skills: 8+ years as a SAP HCM Payroll ConsultantSAP S4HANA/ECC 6.0 implementation experience in HR (Payroll) Experience with year-end reporting and reconciliation (T4)Experience testing annual HR support pack upgrades and related defect corrections. Desirable Skills:SAP HCM Canadian Payroll experienceHR400 SAP ERP HCM Payroll ConfigurationEligible for Canadian Reliability Clearance.PCP certification Project management experience Previous consulting experience Responsibilities:Conducting Fit/Gap analysis and business/process modelingBusiness/application requirement gathering.Business processes based on accepted industry practices.SAP HR Payroll software configuring and testing.Lead development of functional and systems specificationsProvide support (i.e., break-fix, how-to expertise, minor enhancements, monitoring, testing) to our clients to maintain efficient operations of their SAP payroll application Apply
Cloud Accounting, Onboarding Specialist
KPMG, Vaughan, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. As an Accounting/Bookkeeping Technician, with a focus on onboarding new clients, you will be responsible for all day to day accounting and bookkeeping functions related to each client you serve. As a financial professional specializing in onboarding new clients, you will be learning the new clients, and then communicating the details specific to this client to the bookkeeper who will be maintaining the account. We are a business partner to each owner and management group we provide services to and will be expected to learn each client's financial position inside out. Our division works in the cloud providing our clients with accurate live data so that they can make decisions in a timely manner based on real time data. This role is ideal for someone who is not only tech savvy but willing to put in the time and effort to ensure a lasting positive impact on both our clients and KPMG. Note: This position is not for future CPA candidates. This is a work from home opportunity, home internet and a dedicated workspace are required. What you will doYou will be part of a growing national team supporting weekly, monthly and quarterly engagements across a diverse group of industries and deliver on a variety of cloud based assignments for clients across the country including: Full cycle bookkeeping on various clients in a number of industries Responsibilities include reconciliation of bank balances and credit card transactions, processing of sales and purchases invoices, overseeing payroll processing and recording ad hoc adjusting entries on a regular basis utilizing cloud based software and apps Other functions such as GST/HST filings, month end / quarterly reviews will form part of your responsibilities Ongoing communication with clients and their representatives throughout the year, utilizing various communication tools. Setting up clients in QBO and/or Xero, Payrolls, and setup of apps with connection to database Catch up and/or cleanup of client databases (some clients we inherit their existing QBO or Xero databases) Documenting the processes, you have established for the ongoing of bookkeeping for the team Provide backup to the team for clients you have onboarded What you bring to the role Accounting/business diploma/certificate or equivalent work experience Excellent verbal and written communication skills Ability to work both independently, with little supervision, but willing to ask questions or obtain assistance when needed Proven track record of strong organizational skills Effectively monitor multiple or complex projects regularly to ensure deadlines are being met Ability to plan, prioritize and complete multiple projects in a fast paced environment Excellent client services skills with an aptitude to understand the client business and maintain strong client relationships Dedication and motivation to achieve high standards of client service and professionalism in the performance of duties Uses previous experience and technical knowledge to the benefit of the client Able to use a range of techniques to analyze an issue In-depth working knowledge of QuickBooks Online (QBO) 2 years, and Xero experience would be a bonus. 3 - 5 years' experience with exposure to a variety of industries, preferably in a multi-client environment Experience with Cloud accounting and payroll applications and integrations Providing you with the support you need to be at your bestFor more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .