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Cashier Manager
Reno Depot, Saint-Hubert, QC
Cashier Manager Language English Français (CA) Apply Now RONA Workplace Policy establishes that associates need to have a reliable transportation to and from our store located in St-Hubert (Quebec), to come to work. We require all our store associates to be proficient in French, spoken and written. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! At RONA, over 22,000 employees let their passion blossom every day. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So if you’re looking to do what you love, we could be a perfect match.Your role Balance out cash registers & safe deposit box, prepare deposits; Provides cash and change to cashiers; Schedules employees, dispatch tasks to be carried out and supervise the work of personnel under their responsibility. Manage merchandise returns, exchanges, refunds and price warranties; Ensure the smooth operation of the vault; Ensure that the front end and service employees respect policies and procedures regarding loss prevention, breakage of goods and health and safety; In addition, the Customer Experience Manager is expected to carry out Human Resources Management tasks: Recruit department employees; Guide, encourage and motivate their employees; Train and evaluate employees; Also, the following administrative tasks are under his/her responsibility: Provide various daily reports; Keep various statistics up to date in order to assess the department’s performance and productivity; Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety; Perform other duties as requested by the supervisor. The qualifications we are looking for:Do you have a passion for leading and developing a team? Are you driven to increase sales and service? You have what it takes to be part of our team!RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status. Apply Now
Senior project automation manager
Fed Manutech, Chambly, QC
Hello, I'm Rayan MERRIEN, FED ManuTech Recruitment Consultant, a specialist in temporary and permanent recruitment for the engineering and manufacturing professions. We're experts who speak your language. We are committed to supporting you throughout your job search and at every stage of your career.Hello, I'm Rayan MERRIEN, FED ManuTech Recruitment Consultant, a specialist in temporary and permanent recruitment for the engineering and manufacturing professions.We're experts who speak your language.We are committed to supporting you throughout your job search and at every stage of your career.Your role We are looking for a manufacturing plant specializing in steel design located in Chambly, a Senior Automation Project Manager to be filled immediately. Position 40 hours/week Reporting to the projects supervisor, you are responsible for the following tasks: * Study the customer need to design an execution plan * Provide customers with quotes and technical explanations * Analyze problems and implement solutions * Set up the action plan and the project schedule * Respect the specifications and adapt it if necessary correction * Lead and design a multidisciplinary team during the realization of the project * Collaborating with the different departments * Budget monitoring * Apply corrective actions relating to a change or the evolution of the project * Write project reports * Other related taks in relation to the positionYour professional skills - Problem solving oriented - Attention to detail and rigor - Pedagogy and communication We are looking for a senior person able to use their technical skills acquired in automation, design and programming in the service of project management. Our ideal candidate likes collaboration and being of service. Your profile - 5 to 10 years' experience in mechanical design - Francophone profile - English professionnal - BAC electrical engineering or automated production - ING title from the Order of Engineers, mandatory - PMP, an asset - Experience in a manufacturing environment, mandatory - Experience in automation, mandatory (Rockwell, Allen-Bradley, Beckhoff) - Salary: $95k - $120k depending on experience - Full insurance paid at 90%, RRSP 6%, paid leave negotiable according to experience.
Digital Mail Services Administrator
Sun Life Financial, Montreal, QC
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.Job Description:Role Summary:The Digital Mail Services Administrator plays a key role in ensuring effective digital imaging, data lifting and key completion of documents by scanning and indexing documents correctly and efficiently. The successful applicant will also provide customer satisfaction by ensuring that physical mail which cannot be scanned is sorted appropriately for routing to appropriate areas.What will you do?On a regular basis, this role will rotate between operating a scanner and performing data entry.Scanning:As the last person to work with the physical document, the administrator plays a key role in ensuring effective data lift and key completion by scanning each document correctly.By effectively sorting documents, the administrator helps streamline claims to the appropriate area, reducing potential re-work.By prepping and scanning the documents fully and correctly in a timely manner, the administrator contributes to meeting service levels agreements between Canadian Document Services and the Health & Dental claims area.The administrator also provides customer satisfaction by ensuring that all documents received are handled safely and expedited to the appropriate departments in a timely manner.Indexing:As the first person to work with the digitized image, the administrator plays a key role in ensuring proper classification and correct key completion of data on claim forms and receipts.Through key completion/indexing, the administrator is responsible for ensuring data is lifted completely and correctly, and entering key data that could not be lifted.By completing these tasks correctly and in a timely manner, the administrator has a direct impact on the quality of the output to customers, whose claims may be auto-adjudicated based on the data entered. Also, reduced errors in the process will lessen the number of claims which require manual intervention by the Health & Dental claims area, which will in turn increase the efficiency of the process and reduce costs.By reporting issues, gaps and opportunities to the supervisor, the administrator ensures that each document received is handled with caution and due diligence.What do you need to succeed?Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.Time management skills and multi-tasking abilityExcellent keyboarding and computer skillsCollaborates effectively with other team members and other departmentsStrong Communicating skills and Customer CentricUnderstands our business and how our processes affect the Group Benefits line of business as a whole.Notes/Unique Requirements:Digital Mail Services operates Monday through Friday, 7:15am to 3:15pmThe role involves tasks which are of a repetitive natureThe role involves working in a dusty environmentThe role is onsite at the Montreal Metcalfe locationReliability Status Successful candidates will be required to pass RCMP Enhanced Security Clearance which requires the successful candidate to have 5 years of Canadian residency history before hiring finalization.What’s in it for you? Wellness programs that support the three pillars of your health - mental, physical, and financialBeing a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.A caring, supportive, and inclusive cultureA collaborative and interactive team environmentBeing part of our journey in developing the next greatest digital experienceThe Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results. Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected] Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.Salary Range:40,500/40 500 - 50,600/50 600Job Category:Office AdministrationPosting End Date:14/06/2024
Customer Experience Manager (Bilingual) 7147
Home Depot of Canada Inc., Saint-Jérôme, QC
Customer Experience ManagerCustomer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. CXMs will communicate priorities and ensure daily task are completed and that the store is running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection and hiring process as needed.Responsibilities and Tasks:Service:Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service.Resolve customer escalations within the store and through Customer CareEnsure Department Supervisors and Associates are prepared for high-volume periodsMonitor customer flow through checkouts and take action to ensure customers are receiving fast, friendly service. Take corrective action as necessary.People:Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations.Use recognition tools (BRAVO / Homer) to highlight associates demonstrating value- based behaviors and productivity.Give input to ASMs on associate performance and participate in talent planning for all hourly associates.Assist SM and ASMs with associate interview and hiring processApprove and address missed punches, variances, schedule changes, and receive "call outs," and communicates with ASMs and SM regarding follow-up actions.Ensure adherence to work rule policies regarding safety referenced in the Standards of Performance. Holds associates accountable for following all SOPs.Manager on Duty:Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and task to all associates.Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilitiesValidate daily store priorities with ASMs and SMsEnsure associates complete all store checklist in accordance with timing expectations. Provide input to associates and verify issue correction, preventative action in put in placeEnsure associates follow all safety and Hazmat procedures and Safety Matters guidelines at all times.Make sure all equipment and machines are functioning properlyReview current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as requiredMinimum Requirements:Must be 18 years or olderMust be legally permitted to work in the CanadaAbility to work a flexible schedule3 Years of Relevant Work ExperiencePreferred Qualifications:Whole store managementBig box retail experienceHome improvement industry experience
Store Manager
Fed Supply, Longueuil, QC
Hello ! I'm Anissa, Recruitment Advisor for the employment agency Fed Supply, specialist by excellence in the areas of supply chain, logistics, transportation, and customer service - offering temporary and permanent jobs in the Grande Montreal region. Our team, experts in Supply Chain and Logistics, speaks your language and evolves in your worldBonjour ! Je suis Anissa, Conseillère en recrutement pour l'agence de placement Fed Supply, spécialiste par excellence dans les domaines de la chaîne d'approvisionnement, de la logistique, du transport, et du service client - proposant des emplois temporaires et permanents sur la Grande Région de Montréal. Notre équipe, experte en Supply Chain et Logistique, parle votre langage et évolue dans votre universI am looking for a Store Manager for one of my clients in the retail industry. Based in Saint-Jean-sur-Richelieu. If you have experience as a warehouse supervisor and are comfortable with interpersonal relations, contact us for this challenge! Your responsibilities: Provide excellent customer service and support sales growth by working with the store team, the sales representative and the regional management team. Promote a culture of respect, accountability, collaboration and team spirit. Contribute to the recruitment, development, motivation, health and well-being of all team members. Manage inventory, order taking and shipping to internal customers Ensure store compliance with operational processes and standards, both wholesale and retailMinimum 5 to 7 years' experience in business-to-business or distribution center operations DEC or other diploma in business administration, or equivalent experience (an asset) Knowledge of the automotive replacement parts and accessories market Strong communication, organizational and problem-solving skills
BBW Supervisor-GALERIES DE LA CAPITALE
L Brands, Quebec City, QC
DescriptionCareer Development | Fun Stores | Free Product | 40% Discount At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a better brighter, happier place when everyone has access to the things that make them happy. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As a Supervisor, you will enjoy the opportunity to work in partnership with the Store manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Responsibilities Responsible for leadership tasks as delegated by the store manager Provide individual and team performance feedback and recommendations to managers Train, coach, reward and motivate associates to improve selling and the customer experience Reinforce selling expectations, performance, results and accountability with all associates Lead and model selling and customer experience standards Set the direction and goals for the day/shift when associates arrive for work Build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail information Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpretation/dissemination company directive Act as the manager on duty when scheduled to support customer service, work with vendors, or address maintenance issues Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities Maintain policies and procedures Qualifications Proven experience delivering sales results Ability to effectively communicate and foster a customer focused selling culture Ability to provide effective, in the moment coaching to associates Available for varied weekly shifts including weekend, closing and peak periods Prior experience in a supervisory role, preferably in a retail setting Bath & Body Works Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: 40% merchandise discount and free product that encourages you to come back to your senses! Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. No-cost mental health and wellbeing support for all associates. Robust health, virtual care, dental, vision and life insurance options, plus short-term and long-term disability plans for full-time associates. Retirement Savings Program with company match for full-time associates. Tuition Assistance Program for full-time associates. Opportunity for paid time off and additional family benefits including maternity and parental leave. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the Canada. Application window will close when all role(s) are filled.
Global Sourcing Manager- indirect & raw materials
AMD Medicom inc., Pointe-Claire, QC
Why join our team?Think you have what it takes to work in an organization where creativity, drive and ambition are valued while integrity motivates everything we do?Medicom has been in business for over 35 years, and it has kept its entrepreneurial mindset. Working with us, you will have the opportunity to get involved, have an impact, and contribute to the company’s continued growth. We live by our values every day, focussing on customer satisfaction while ensuring teamwork, accountability, and empathy in everything we do.Our team loves challenges and a fast-paced environment. You will have the flexibility to manage work and a personal life, as well as your own personal well-being. We offer an attractive compensation package with benefits.The OpportunityThe purpose of this role is to lead and drive the assigned indirect sourcing projects to meet the business needs in a timely manner. The Sourcing Manager – Indirect will be responsible for the management and oversight of all material purchasing activities in support of internal operations & capital expenditures by cost-effectively and timely delivering the result with risk mitigation actions. This position seeks a motivated individual skilled in commercial contracting - including but not limited to the areas of Construction, CAPEX, Office Supplies, facility services and IT.What you will doProcure indirect, raw materials, as well as Capital Expensed materials and services required by programs through close collaboration with plant GM, engineers and direct supervisor in consistent with state and local commercial regulations, rules and policies.Perform strategic and operational planning of the project procurement needs, budget, timeline, and deliverables.Ensure the identified materials are procured in a compliant, high quality, cost effective and timely manner.Identify quality suppliers by working closely with plant GM, engineers, consultants, and any other key stakeholders.Develop and manage RFP process and collect all needed background and project information from suppliers.Negotiate cost, lead-time, warranty, and key business terms with selected suppliers.Build, maintain, and review supplier relationships to deliver high performance at optimal cost while mitigating operational risk.Develop and Maintain Supplier database and Indirect Spend management and reporting.Other assigned sourcing project from the direct supervisor.What you will bring5+ years of strategic sourcing work experience of CAPEX, raw materials, industrial solution, indirect. materials, and service expenditures in sizable companies.English proficiency mandatory. Bilingual French/English a strong asset.Experience with Microsoft Outlook, PowerPoint, Word, and advanced knowledge of Excel and analytics software.Strong project management and leadership skills.Proven ability to identify, assess and manage suppliers.Strong negotiation skills with partnership mindset and contract implementation.Excellent with figures and in collecting, analyzing, and interpreting data.Excellent interpersonal skills: ability to communicate well in person as well as on the phone and in writing.Ability to thrive in a fast-paced, entrepreneurial environment.Ability to cultivate and impart knowledge in consumer insights, industry trends and competitive landscapes.Must be able to travel approximately 10-15% of the time (max 3 days at a time, mainly within the US).BSc degree in supply chain management, logistics or business administration, master’s degree is an asset.What we offerCompetitive salary.Comprehensive insurance program including EAP and telemedicine for you and your family.Pension plan with company matching.We value and encourage our people to focus on improving themselves, their knowledge, and their skills. As such we have an environment where we provide a lot of training, coaching and professional development opportunities.Fun work atmosphere, an active social committee that organizes fun activities such as sports, BBQs, family events and more!Equal Opportunity EmployerMedicom is an equal opportunity employer. We consider all applicants without regard to age, gender, gender identity or expression, sexual orientation, race, ethnic or national origin, religious beliefs, sex (including pregnancy and breastfeeding), disability or marital or family status. We welcome applications from all qualified individuals and encourage Indigenous persons, persons of color, LGBTQ+ and gender-nonconforming persons, persons with disabilities, women, and members of any other marginalized group.If you are energetic, committed to making a difference and love challenges, we would love to hear from you. Visit our website at https://medicom.com/en_ca/careers/ and apply today!
Legal Counsel
SAP, Montreal, QC
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. PURPOSE & OBJECTIVE SAP seeks a Bilingual Senior Contracts Manager with expertise in public sector to support its ecosystem sales organizations, including both On-Premise and Cloud businesses. Key duties revolve around drafting, negotiating, and managing multiple complex technology license, service, and related agreements. An in-depth understanding of public sector procurement processes and adherence to them are fundamental. The role requires excellent business judgment, the ability to manage multiple tasks simultaneously in a fast-paced environment, and excellent bilingual communication skills. DUTIES & RESPONSIBILITIES Prepare, negotiate, and draft direct customer contracts agreements. Be responsible for negotiating and resolving contract issues across all company lines of business, including licensing, services, data security and privacy. Work closely with internal Contracts, Sales, Pricing, DPO, Shared Services, and Revenue Recognition teams during the drafting and negotiation process. Verify customer user and pricing information provided in the Order Form with the Quote Tool provided by shared services organizations and/or Account Executive, and work with Revenue Recognition team to ensure final business and contract terms do not cause revenue deferrals. Support internal line(s) of business and/or practice area(s) - provide assistance to business leaders and teams on various related issues. This support might include managing external counsel, working on a matrix team with the business, helping to develop/support new programs, and more. Provide internal customer support: Interface with sales, services account teams, their management, and other lines of business representatives to offer support, training, and transfer knowledge. Advise personnel on the legal implications of past and proposed actions, and then formulate solutions to problems. Anticipate problems and initiate actions to resolve them through professional qualifications and experience, in accordance with company policies and procedures. Collaborate with legal colleagues (both global and local) and relevant F/A functions under the direction of the General Counsel or Assistant General Counsel to develop new or updated programs, contract templates, manuals, and other supporting materials, in line with SAP policy and procedure, while mitigating risks to the company and achieving regional/global consistency. Undertake special projects as assigned by the supervisor. EDUCATION & SKILLS A university degree in Law or relevant field is required. An in-depth understanding of public sector procurement is essential. Proven experience in software/cloud licensing, professional services, e-contracts, and critical transaction management. At least 5 years of experience. Complete fluency in French and English is a requirement. Due to the extensive interaction with public sector clients and internal teams, candidates with strong interpersonal skills and a keen eye for detail will be given preference. In addition, a deep understanding of governmental legal and procurement processes will be beneficial.Please note, successful candidates might be subjected to a background verification process with an external vendor. MISSION ET OBJECTIFS SAP recherche un Responsable principal des contrats bilingue doté d'une expertise dans le secteur public pour soutenir les organisations commerciales de son écosystème, pour les activités sur site et dans le nuage. Les tâches principales s'articulent autour de la création, la négociation et la gestion de divers contrats complexes relatifs aux technologies, licences, services ou à des domaines connexes. Il est fondamental de disposer d'une connaissance approfondie des processus d'approvisionnement du secteur public et de veiller à leur respect. Le poste requiert un excellent jugement, la capacité à gérer plusieurs tâches en même temps dans un environnement dynamique, ainsi que d'excellentes compétences en communication bilingue. TÂCHES ET RESPONSABILITÉS Préparer, négocier et élaborer des contrats clients directs. Être responsable de la négociation et de la résolution des problèmes liés aux contrats dans tous les secteurs d'activité de l'entreprise, notamment les licences, les services, la sécurité et la confidentialité des données. Travailler en étroite collaboration avec les équipes internes de Contrats, Ventes, Tarification, DPO, Services partagés et Constatation de produits lors des processus d'élaboration et de négociation. Vérifier les informations relatives à la tarification et au nombre d'utilisateurs qui sont inscrites sur le Formulaire de commande grâce à l'outil de création de devis délivré par les organisations des services partagés et/ou le responsable de compte client; collaborer avec l'équipe de Constatation de produits afin de garantir que l'accord passé et les conditions du contrat ne causent pas de report de la reconnaissance du chiffre d'affaires. Prendre en charge des domaines pratiques et/ou des secteurs d'activité internes et assister les responsables et les équipes professionnelles face à diverses problématiques. La personne à ce poste pourra être amenée à gérer les intervenants juridiques externes, collaborer avec la direction de l'entreprise, participer au développement de nouveaux programmes, etc. Assurer un soutien client interne: servir de point de contact pour les équipes de comptes Ventes et Services, ainsi que pour leurs responsables et d'autres représentants de secteurs d'activité, en leur offrant un soutien, une formation et un transfert de connaissances. Conseiller le personnel sur les conséquences légales des actions passées et futures, puis trouver des solutions aux problèmes. Anticiper les problèmes et engager des actions pour les résoudre grâce à des qualifications professionnelles et à l'expérience, en accord avec les politiques et les procédures de l'entreprise. Sous la responsabilité du Directeur juridique ou de l'adjoint du Directeur juridique, collaborer avec les collègues juristes (à l'échelle mondiale et locale) et les fonctions de comptabilité financière pertinentes à l'élaboration de nouveaux programmes et à la mise à jour de programmes existants, au développement de modèles de contrats, de manuels et autre documentation complémentaire, dans le respect des procédures et politiques de SAP, tout en réduisant les risques pour l'entreprise et en maintenant la cohérence régionale et globale. Entreprendre des projets spéciaux confiés par le superviseur. FORMATION ET COMPÉTENCES Un diplôme universitaire en droit ou dans une discipline connexe est obligatoire. Une connaissance approfondie de l'approvisionnement du secteur public est essentielle. Expérience avérée dans les licences logicielles/infonuagiques, les services professionnels, les contrats électroniques et la gestion des transactions critiques. Au moins 5ans d'expérience. Parfaitement bilingue français-anglais. Comme ce poste interagira intensément avec les clients du secteur public et les équipes internes, la priorité sera donnée aux candidats présentant de grandes compétences relationnelles et ayant le souci du détail. En outre, une compréhension approfondie des processus légaux et d'approvisionnement du gouvernement serait un plus. Veuillez noter que les candidats retenus devront peut-être se soumettre à une vérification des antécédents par un prestataire externe. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 68,500 - 151,200 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: www.SAPNorthAmericaBenefits.com Requisition ID: 395061 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid Requisition ID: 395061 Posted Date: Jun 13, 2024 Work Area: Administration Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: Montreal, Quebec, CA, H3B 0B3
BBW Supervisor-PLACE LAURIER
L Brands, Quebec City, QC
DescriptionCareer Development | Fun Stores | Free Product | 40% Discount At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a better brighter, happier place when everyone has access to the things that make them happy. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As a Supervisor, you will enjoy the opportunity to work in partnership with the Store manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Responsibilities Responsible for leadership tasks as delegated by the store manager Provide individual and team performance feedback and recommendations to managers Train, coach, reward and motivate associates to improve selling and the customer experience Reinforce selling expectations, performance, results and accountability with all associates Lead and model selling and customer experience standards Set the direction and goals for the day/shift when associates arrive for work Build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail information Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpretation/dissemination company directive Act as the manager on duty when scheduled to support customer service, work with vendors, or address maintenance issues Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities Maintain policies and procedures Qualifications Proven experience delivering sales results Ability to effectively communicate and foster a customer focused selling culture Ability to provide effective, in the moment coaching to associates Available for varied weekly shifts including weekend, closing and peak periods Prior experience in a supervisory role, preferably in a retail setting Bath & Body Works Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: 40% merchandise discount and free product that encourages you to come back to your senses! Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. No-cost mental health and wellbeing support for all associates. Robust health, virtual care, dental, vision and life insurance options, plus short-term and long-term disability plans for full-time associates. Retirement Savings Program with company match for full-time associates. Tuition Assistance Program for full-time associates. Opportunity for paid time off and additional family benefits including maternity and parental leave. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the Canada. Application window will close when all role(s) are filled.
BBW Supervisor-PROMENADES ST BRUNO
L Brands, Saint-Bruno-de-Montarville, QC
DescriptionCareer Development | Fun Stores | Free Product | 40% Discount At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a better brighter, happier place when everyone has access to the things that make them happy. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As a Supervisor, you will enjoy the opportunity to work in partnership with the Store manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Responsibilities Responsible for leadership tasks as delegated by the store manager Provide individual and team performance feedback and recommendations to managers Train, coach, reward and motivate associates to improve selling and the customer experience Reinforce selling expectations, performance, results and accountability with all associates Lead and model selling and customer experience standards Set the direction and goals for the day/shift when associates arrive for work Build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail information Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpretation/dissemination company directive Act as the manager on duty when scheduled to support customer service, work with vendors, or address maintenance issues Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities Maintain policies and procedures Qualifications Proven experience delivering sales results Ability to effectively communicate and foster a customer focused selling culture Ability to provide effective, in the moment coaching to associates Available for varied weekly shifts including weekend, closing and peak periods Prior experience in a supervisory role, preferably in a retail setting Bath & Body Works Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: 40% merchandise discount and free product that encourages you to come back to your senses! Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. No-cost mental health and wellbeing support for all associates. Robust health, virtual care, dental, vision and life insurance options, plus short-term and long-term disability plans for full-time associates. Retirement Savings Program with company match for full-time associates. Tuition Assistance Program for full-time associates. Opportunity for paid time off and additional family benefits including maternity and parental leave. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the Canada. Application window will close when all role(s) are filled.
WSP Project HSE Manager
WSP Canada, Montreal, QC
The Opportunity:WSP is currently seeking for an experienced Project Health, Safety and Environment (HSE) Manager, to join us on a multi-year Joint Venture Rail & Transit Infrastructure development project. The position can be located in the province of Quebec or Ontario (preference is Quebec in Montreal).Reporting directly to the Ontario-Atlantic HSE Regional Manager and working on a day to day basis with the Program Director and project team, you will be responsible for leading the effective implementation of WSP's HSE Management System (i.e., workplans, risk assessment, training etc.) for the assigned project for all WSP employees, visitors and our sub-contractors. The overall HSE responsibility during the construction phase will be owned by one of our partners, therefore your responsibility at that phase will be to ensure alignment with all HSE requirements of that partner. This role involves extensive working relationship with our Joint Venture partner, with the client, government agencies, third parties (i.e. sub-contractors), external stakeholders, and project staff. You will require being present on-site during the construction phase and present at the project office during the planning and design phases with the project team. This position provides the opportunity to make an impactfull contribution to the community on a multi-provincial project.Important: This position is conditional upon the award of the project which will be confirmed by end of year.Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPWhat you can expect to do here: Build partnerships with the Project team and Joint Venture Partner to understand project goals and needs, assess HSE requirements and align HSE services to support the attainment of the primary business goal, which is to prevent injuries mainly through: Efficient planning through Project Risk Assessments, Safe Job Procedures and Field Level Risk Assessments. Selection of hazards controls according to Hierarchy of Controls (HoC) principle Consultation and participation of employees Trainings and competencies Qualified subcontractors Behavioural Based Safety approach Influence development of a positive HSE project identify Perform, as required, site audits and inspections to confirmed compliance of project locations. Participate in implementation and monitoring of safety training programs for WSP site employees and personnel according to the company guidelines. Provide advice and guidance to the design team members to ensure compliance with all applicable legistaltion and policies governing the project. (i.e. safety and environment by design) Be proactive in proposing changes to improve efficiency of HSE at the site level and on existing safety programs. Perform a wide range of HSE duties for the project success and continuous improvement, as required. Act as the subject matter expert for all health, safety and environmental sites issues. Provide key support for project related to HSE issues, trend analysis and recommend solutions; Support development of all required HSE documents and align with Joint Venture Partner. Develop and ensuring the HSE coordination of the various tasks during all phases of the project. Establish effective communications with the different stakeholders; Ensure the implementation and monitoring of all locals and provincials HSE regulatory requirements, client's contractual requirements and Join Venture HSE plans and work processes to ensure smooth interfaces for WSP employees. Act as a resource (mentoring and coaching) for managers, supervisors and site personnel on Health and Safety policies, procedures and practices. Analyze and provide support to the site on accidents investigations, incidents or near misses and deliver strong corrective and preventive actions to prevent recurrence. Be a leader in developing a strong HSE identify with the project team and influence changes through comprehensive risk and safety data assessment. Prepare and attend meetings and check-in with staff regularly on Work Method Statements and procedures Conduct regular 'tool box' training sessions for business units and HSE orientations; Work with Joint Health & Safety Committees to ensure legislative and corporate requirements are met or exceeded;What you'll bring to WSP: Minimum of 10+ years of experience as a senior HSE professional; Bilingual (French and English); Effective interpersonal, oral and written communication skills (both English and French); Skilled in navigating both public and private sector working environments and collaborating with different stakeholders and partners. Candidate to be located preferably in Montreal. Relevant experience on a multi-provincial project; Thorough understanding of Occupational HSE Act and Regulations of Ontario and Quebec with emphasis on creating strong HSE identity and accident prevention techniques; Proven experience with the ability to provide reports, guidelines, assessments, and other documents that are clear, concise and complete and diffuse complex technical issues with other disciplines; Professional designation such as (CRSP, CHSO, NCSO or CHSC) would be an asset; Experience with linear infrastructure projects - (e.g. railway, subway, light rail, oil and gas, etc.) is considered an asset; WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Supervisor, Technical Services In-Vivo
Charles River Laboratories, Laval, QC
For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about. IMPORTANT: In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process. Please make sure work history and education are added correctly. Job Summary As a Supervisor for our Technical Services InVivo group in Laval, you will have to coach, train, and support the technical staff. Your contribution will ensure maximum efficiency of the team and help resolve more challenging issues. In this role, primary responsibilities include: Ensure work of departmental staff to maximize efficiency and productivity Oversee the training process and developpment opportunities for all technical staff Ensure that all the resources are available, and that the working environment is safe Ensure that the procedures and equipment comply with Good Laboratory Practices (GLP) Key Elements We are looking for the following minimum qualifications for this role: Collegial diploma in Science or Administration or any related discipline Minimum of 3 to 5 years’ experience in a CRO (Contract Research Organisation) or in management Good interpersonal and communication skills Strong problem-solving skills Good listener and strategic vision Bilingualism French and English is required Role Specific Information: Location: Laval / Free parking / Near the subway Montmorency Annual bonus based on performance Schedule: Daytime Monday to Friday. Depending on the business needs, you may have to do overtime and weekends Permanent, full-time position as of the hiring Why Charles River ? Competitive benefits as of the hiring. We pay up to 85% of premiums (health & dental coverage) Paid development training Employee and family assistance program Access to a doctor and various health professionals (telemedicine) 4 weeks’ vacations & 10 sick/personal days per year Many social activities If you are interested in contributing to the well-being of our communities, not only across the country but around the world, please join us. This is Your Moment. IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. About Safety Assessment Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state-of-the-art facilities and expert regulatory guidance. From individual specialty toxicology and IND enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market. Each year approximately 120 investigational new drug (IND) programs are conducted in our Safety Assessment facilities. About Charles River Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market. With over 20,000 employees within 110 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021. Equal Employment Opportunity Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to [email protected]. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications. For more information, please visit www.criver.com.
BBW Supervisor-PLACE ROSEMERE
L Brands, Rosemère, QC
DescriptionCareer Development | Fun Stores | Free Product | 40% Discount At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a better brighter, happier place when everyone has access to the things that make them happy. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As a Supervisor, you will enjoy the opportunity to work in partnership with the Store manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Responsibilities Responsible for leadership tasks as delegated by the store manager Provide individual and team performance feedback and recommendations to managers Train, coach, reward and motivate associates to improve selling and the customer experience Reinforce selling expectations, performance, results and accountability with all associates Lead and model selling and customer experience standards Set the direction and goals for the day/shift when associates arrive for work Build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail information Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpretation/dissemination company directive Act as the manager on duty when scheduled to support customer service, work with vendors, or address maintenance issues Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities Maintain policies and procedures Qualifications Proven experience delivering sales results Ability to effectively communicate and foster a customer focused selling culture Ability to provide effective, in the moment coaching to associates Available for varied weekly shifts including weekend, closing and peak periods Prior experience in a supervisory role, preferably in a retail setting Bath & Body Works Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: 40% merchandise discount and free product that encourages you to come back to your senses! Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. No-cost mental health and wellbeing support for all associates. Robust health, virtual care, dental, vision and life insurance options, plus short-term and long-term disability plans for full-time associates. Retirement Savings Program with company match for full-time associates. Tuition Assistance Program for full-time associates. Opportunity for paid time off and additional family benefits including maternity and parental leave. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the Canada. Application window will close when all role(s) are filled.
BBW Supervisor-CARREFOUR DE LA RIVE-SUD
L Brands, Boucherville, QC
DescriptionCareer Development | Fun Stores | Free Product | 40% Discount At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a better brighter, happier place when everyone has access to the things that make them happy. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As a Supervisor, you will enjoy the opportunity to work in partnership with the Store manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Responsibilities Responsible for leadership tasks as delegated by the store manager Provide individual and team performance feedback and recommendations to managers Train, coach, reward and motivate associates to improve selling and the customer experience Reinforce selling expectations, performance, results and accountability with all associates Lead and model selling and customer experience standards Set the direction and goals for the day/shift when associates arrive for work Build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail information Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpretation/dissemination company directive Act as the manager on duty when scheduled to support customer service, work with vendors, or address maintenance issues Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities Maintain policies and procedures Qualifications Proven experience delivering sales results Ability to effectively communicate and foster a customer focused selling culture Ability to provide effective, in the moment coaching to associates Available for varied weekly shifts including weekend, closing and peak periods Prior experience in a supervisory role, preferably in a retail setting Bath & Body Works Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: 40% merchandise discount and free product that encourages you to come back to your senses! Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. No-cost mental health and wellbeing support for all associates. Robust health, virtual care, dental, vision and life insurance options, plus short-term and long-term disability plans for full-time associates. Retirement Savings Program with company match for full-time associates. Tuition Assistance Program for full-time associates. Opportunity for paid time off and additional family benefits including maternity and parental leave. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the Canada. Application window will close when all role(s) are filled.
Retail Coordinator/Supervisor
Canadian Forces Morale and Welfare Services - CFMWS, Quebec City, QC
WHO WE ARECFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.THE ROLEImagine the excitement and ability to show off your incredible skills in a deployed environment (overseas) for six months working in a retail store for the Canadian Armed Forces (CAF) and partner nations from across the world! As a deployed Retail Coordinator and Supervisor, you are not just providing retail services, but enhancing the morale and welfare of all the troops deployed. The Retail Coordinator and Supervisor are part of an enthusiastic team of adventurous individuals who enjoy meaningful employment and contributing in a team-based environment. Excited by the opportunity to deploy as a civilian among CAF personnel abroad, you are a team player with a positive attitude in a fast-paced setting. You are able to adapt to new challenges in an ever-changing dynamic environment. The Retail Coordinator and Supervisor oversee the distribution of merchandise to outlets and ensure adequate stock levels are maintained. You coordinate and plan the shipping and receiving of merchandise and are responsible for ensuring the implementation and maintenance of loss prevention controls. You are responsible for an effective monthly inventory of the store and managing contracts and must have an understanding of the store’s financial statements, inventory management, and supply chain. The Supervisor is selected from the pool of Coordinator candidates and after successful completion of the Training and Selection Course. The Supervisor is responsible for leading and managing the retail team and operations. You will enforce the health, hygiene, safety, and security standards and programs. Other responsibilities include preparing regular cash audits, periodic reconciliation of deposits, authorizing refunds, voids, and returns, and holding keys, safe combinations, and access codes. The Retail Coordinator and /Supervisor plays an important role in enhancing the morale of CAF and partner nations by assisting with recreational activities and events. Keeping the military energized ensures they are mentally and physically ready to sustain the difficulties of military operations, and live healthy balanced lives. This is an exciting and rewarding opportunity that does not come along often!QUALIFICATIONS NEEDEDEducation, Certifications and Licenses High school diploma AND some years of experience in a related field Canadian citizenship Must have a valid Canadian passport Possess a valid Canadian driver’s license Experience In personnel administration In cash handling In administrative procedures In applying policies, procedures and relevant legislation In inventory control and financial administration In maintaining specified inventory and order merchandise In preparing sales/merchandise reports Additional Supervisor Experience In organizing functions Competencies Client focus, organizational knowledge, communication, innovation, teamwork and leadership.LANGUAGE REQUIREMENTSEnglish Essential / French Essential / Bilingual an asset Reading: Functional Writing: Functional Oral: Functional BENEFITS AVAILABLE AND QUESTION AND ANSWER SESSIONBENEFITS AVAILABLE Health Benefits: Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage. Monthly tax-free allowances in addition to your salary (Allowance rates are based on mission/location).Possibility of Home Leave Travel Allowance (Paid leave dependent on 6-month deployment).Accommodations and meals provided for duration of deployment. DEPLOYMENT SUPPORT RECRUITMENT - QUESTION & ANSWER SESSION Join us: May 29, 2024 at 7:00 PM EDT English https://cfmws.ca/deployment-support-webinar-may29 May 30, 2024 at 7:00 PM EDT French https://cfmws.ca/deployment-support-webinar-may30 Have questions before applying? This webinar will provide an overview of the job positions with Deployment Support, living conditions while deployed, challenges of deploying, locations of deployment, perks of the job, and the application process. You will have a chance to hear from people that have deployed previously and what a rewarding experience it was. After the overview, there will be an opportunity to post questions to the CFMWS - PSP Deployment Support team. Learn more about deployment support: https://cfmws.ca/about-us/cfmws-careers/our-team/deployment-supportOTHER INFORMATIONThe successful candidates will be invited to participate in a multi-day paid training and selection session scheduled for September 20 to 29 where you will learn more in-depth about the day-to-day expectations, technical work-related training, as well as a basic understanding of military practices and procedures. This will give you an opportunity to learn more about our organization as well as interact with like-minded people that may be deploying with you. Your completion of the training session will be valid for 2 years. Conditions of Employment: Completion of a health, dental and psychosocial assessment; A successful candidate would complete a background check. Internals must maintain their Enhanced Reliability status; Current CPR and Basic First Aid qualifications; Willingness to work a non-conventional workweek (e.g. 56hrs per week/weekends); Position requires walking, heavy lifting, carrying, pulling and/or pushing (i.e. 50 lbs/ 23 kg or more); Accommodations: restricted to shared living quarters on camp, privacy is limited. In order to be considered for deployment, internal employees of CFMWS must include: Resume Cover Letter indicating the reason why they want to deploy A letter or email of support from their Senior Manager (or equivalent). This letter is to include supporting the attendance of training and a future deployment. External Candidates must include: Resume Cover Letter indicating the reason why they want to deploy. Failure to complete this selection criteria will result in your application being refused.START DATE AND LOCATIONDeployment start dates may take place within the next 2 years. Deployment contracts are 6 month terms. Salary will be half of the posted annual salary. Accepting applications from across Canada as positions are for the deployed location listed below. This job opportunity expires at 11:59 PM AST THE LOCATION Latvia: Operation (Op) REASSURANCE refers to the military activities undertaken by CAF to support North Atlantic Treaty Organization (NATO) assurance and deterrence measures in Central and Eastern Europe. The CAF lead and participate in international exercises and are in Latvia as part of NATO, aimed at capacity building with partner nations and Latvia. The local currency is Euro (€) and official language is Latvian (Unofficial: Russian). Weather is comparable to Western Canada, warm summers with extended daylight (peak avg 22˚C), and cold rainy winters with limited daylight (low avg 1˚C). Wi-Fi is available on the base. DEPLOYMENT SUPPORT CFMWS has been delivering morale and welfare programs to deployed CAF members since 2000 in the area of fitness, sports and recreation. We also assist with other amenities and support including travel assistance, messes, retail and barber services to make time away on deployment easier for CAF members.INCLUSION AND ACCOMMODATIONCFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. Workplace accommodation measures are available to all candidates identifying a need during the selection process.
Front End Manager
Reno Depot, Laval, QC
Front End Manager Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! At RONA, over 22,000 employees let their passion blossom every day. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So if you’re looking to do what you love, we could be a perfect match.Your role Balance out cash registers & safe deposit box, prepare deposits; Provides cash and change to cashiers; Schedules employees, dispatch tasks to be carried out and supervise the work of personnel under their responsibility. Manage merchandise returns, exchanges, refunds and price warranties; Ensure the smooth operation of the vault; Ensure that the front end and service employees respect policies and procedures regarding loss prevention, breakage of goods and health and safety; In addition, the Customer Experience Manager is expected to carry out Human Resources Management tasks: Recruit department employees; Guide, encourage and motivate their employees; Train and evaluate employees; Also, the following administrative tasks are under his/her responsibility: Provide various daily reports; Keep various statistics up to date in order to assess the department’s performance and productivity; Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety; Perform other duties as requested by the supervisor. The qualifications we are looking for:Do you have a passion for leading and developing a team? Are you driven to increase sales and service? You have what it takes to be part of our team!RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status. Apply Now
BBW Supervisor-CARREFOUR LAVAL
L Brands, Laval, QC
DescriptionCareer Development | Fun Stores | Free Product | 40% Discount At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a better brighter, happier place when everyone has access to the things that make them happy. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As a Supervisor, you will enjoy the opportunity to work in partnership with the Store manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Responsibilities Responsible for leadership tasks as delegated by the store manager Provide individual and team performance feedback and recommendations to managers Train, coach, reward and motivate associates to improve selling and the customer experience Reinforce selling expectations, performance, results and accountability with all associates Lead and model selling and customer experience standards Set the direction and goals for the day/shift when associates arrive for work Build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail information Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpretation/dissemination company directive Act as the manager on duty when scheduled to support customer service, work with vendors, or address maintenance issues Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities Maintain policies and procedures Qualifications Proven experience delivering sales results Ability to effectively communicate and foster a customer focused selling culture Ability to provide effective, in the moment coaching to associates Available for varied weekly shifts including weekend, closing and peak periods Prior experience in a supervisory role, preferably in a retail setting Bath & Body Works Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: 40% merchandise discount and free product that encourages you to come back to your senses! Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. No-cost mental health and wellbeing support for all associates. Robust health, virtual care, dental, vision and life insurance options, plus short-term and long-term disability plans for full-time associates. Retirement Savings Program with company match for full-time associates. Tuition Assistance Program for full-time associates. Opportunity for paid time off and additional family benefits including maternity and parental leave. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the Canada. Application window will close when all role(s) are filled.
Customer Experience Manager (Bilingual) 7128
Home Depot of Canada Inc., Montreal, QC
Customer Experience ManagerCustomer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. CXMs will communicate priorities and ensure daily task are completed and that the store is running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection and hiring process as needed.Responsibilities and Tasks:Service:Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service.Resolve customer escalations within the store and through Customer CareEnsure Department Supervisors and Associates are prepared for high-volume periodsMonitor customer flow through checkouts and take action to ensure customers are receiving fast, friendly service. Take corrective action as necessary.People:Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations.Use recognition tools (BRAVO / Homer) to highlight associates demonstrating value- based behaviors and productivity.Give input to ASMs on associate performance and participate in talent planning for all hourly associates.Assist SM and ASMs with associate interview and hiring processApprove and address missed punches, variances, schedule changes, and receive "call outs," and communicates with ASMs and SM regarding follow-up actions.Ensure adherence to work rule policies regarding safety referenced in the Standards of Performance. Holds associates accountable for following all SOPs.Manager on Duty:Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and task to all associates.Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilitiesValidate daily store priorities with ASMs and SMsEnsure associates complete all store checklist in accordance with timing expectations. Provide input to associates and verify issue correction, preventative action in put in placeEnsure associates follow all safety and Hazmat procedures and Safety Matters guidelines at all times.Make sure all equipment and machines are functioning properlyReview current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as requiredMinimum Requirements:Must be 18 years or olderMust be legally permitted to work in the CanadaAbility to work a flexible schedule3 Years of Relevant Work ExperiencePreferred Qualifications:Whole store managementBig box retail experienceHome improvement industry experience
Credit Administrator
RONA Inc., Boucherville, QC
Credit Administrator Language English Français (CA) Apply Now Please note that: Our Hybrid Workplace Policy establishes that associates need to have a reliable transportation to and from our corporate head office located in Boucherville (Quebec), to come to the office on a regular basis. We require all our head office associates to be proficient in French, spoken and written. At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match Our expectations Reporting to the Assistant Credit Manager (Ontario, Western Provinces), the Credit Administrator is responsible for the approval and the monitoring of credit limits within his level of authorization described in the company credit policy. The incumbent will also arrange for the collection of past due receivables of his assigned portfolio of customers and as appropriate will negotiate for a payment schedule preferable to the retention of the account. Your role Ensure that the Company Credit Policy and Procedures are respected and followed Approve credit applications within Company guidelines Re-evaluate the accounts credit limit as needed Put on credit hold any delinquent accounts when necessary Perform collection of past due receivables for assigned accounts Negotiate payment arrangements and follow up with customer. Work with Sales representatives and Store Managers when collection assistance is required Consult with immediate supervisor for situations such as bankruptcy, application of liens and legal action. Work as part of a team with other Credit Administrators and participate in various related projects. Performs other duties as assigned. The qualifications we are looking for College diploma in administration or in a related field A minimum 2-4 years experience in Credit and Collections Excellent communication and interpersonal skills Solid judgement and strong analytical skills to make sound decisions Must be able to work independently with minimal supervision and is team oriented Excellent skills with the Microsoft Office Suite, especially Excel Proven organizational and prioritization skills are required for this dynamic work environment Knowledge of the construction industry will be considered as an asset Our Hybrid Workplace Policy establishes that associates need to have a reliable transportation to and from our corporate head office located in Boucherville (Quebec), to come to the office on a regular basis. We require all our head office associates to be proficient in French, spoken and written. By joining the RONA family, you’ll enjoy many benefits, such as: A fitness centre, sports activities, and showers A childcare centre that can accommodate up to 78 children A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations) Benefits: retirement savings plan, annual bonuses, student incentive program, etc. Electric car charging stations Career growth opportunities within the company An inclusive and safe working environment Promotion of work-life balance An employer that’s involved in the community And much more! RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status. Apply Now
Equipment purchasing and management
Turkeyhill Sugarbush Ltd, Granby, QC
Do you have good organizational and negotiating skills, and experience in inventory control? We have a great opportunity for you at Turkey Hill as a Purchasing Agent to join our team in Granby.Work schedule: full-time Monday to Thursday 7:30 a.m. to 4:30 p.m., Friday 7:30 a.m. to 11:30 a.m. (38 hours/week)What do we offer?Join us for attractive benefits: group insurance half-paid by the employer, contribution to a DPSP, weekly attendance bonus. Enjoy a healthy work-life balance with free Friday afternoons all year round from 11.30am. Come and enrich our dynamic corporate culture, with a diverse team and regular social activities!Why join us?Turkey Hill Sugarbush Limited has been a leader in the maple syrup industry since 1976. Our mission is to provide pure, high-quality products while preserving the integrity and purity of maple syrup. Based in Granby, Quebec, we utilize cutting-edge technology for bottling and distribution.What are the main tasks of the job?Work with new and existing suppliers to ensure maximum profitabilityManage returns and complaints related to warrantyCreate and accurately maintain purchase orders, confirmations, and open orders in the ERP systemResolve invoice discrepancies with suppliers and internal teams (warehouse and accounting)Maintain optimal inventory levels (ensure the right quantity is available and purchase missing quantities)Minimize excess stock by analyzing sales and shelf life To succeed as Purchasing Agent, you must have :College diploma/attestation in administration, logistics, supply management or equivalent training1 to 2 years’ experience as a purchasing agent or in a similar roleKnowledge of the food industry and purchasing tasks, such as inventory controlA high degree of autonomy and organizationAbility to manage numbers, details and unforeseen circumstancesStrong analytical and problem-solving skillsAbility to work on several files at onceFor this position, you must be bilingual, as you will be communicating with our international suppliers and customersAt Turkey Hill Sugarbush Limited, we are more than a company, we are a family committed to providing quality products and services while offering a rewarding and fulfilling work environment. Apply today and be part of our adventure!