Overview of salaries statistics of the profession "Sales Office Supervisor in "

Application Deadline: 05/30/2024Address:VIRTUAL61 - HomeRes - QC - BMOUnderstands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on lending/credit strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed.Integrates marketing promotions and programs into customer conversations when appropriate.Probes to understand customer needs and provides advice related to personal banking and lending strategies in the best interests of the customer.Escalates complex or unresolved customer situations to managers as required.Performs any required activities to ensure customer's requests are accurately processed.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations in a professional manner.Collaborates with internal and external stakeholders in order to deliver on business objectives.Manages all transactional outcomes of customer calls or refers to appropriate internal business groups.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:High school diploma or equivalent work experience.Knowledge of personal banking products.Knowledge of competitive marketplace and trends in product offerings.Knowledge of contact centre operational processes and policies.Knowledge of call centre technology, processes and metrics.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Grade:2Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 04/29/2024Address:VIRTUAL61 - HomeRes - QC - BMOUnderstands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on lending/credit strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed.Integrates marketing promotions and programs into customer conversations when appropriate.Probes to understand customer needs and provides advice related to personal banking and lending strategies in the best interests of the customer.Escalates complex or unresolved customer situations to managers as required.Performs any required activities to ensure customer's requests are accurately processed.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations in a professional manner.Collaborates with internal and external stakeholders in order to deliver on business objectives.Manages all transactional outcomes of customer calls or refers to appropriate internal business groups.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:High school diploma or equivalent work experience.Knowledge of personal banking products.Knowledge of competitive marketplace and trends in product offerings.Knowledge of contact centre operational processes and policies.Knowledge of call centre technology, processes and metrics.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Grade:2Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

This role is an exciting opportunity for those of you who are fluent in English and French aiming to fully exploit your communication and troubleshooting skills. As an Accounts Payable Agent - Invoice Entry you will be mainly responsible for processing supplier invoices as well as other related accounts payable activities; such as receiving documents sent by suppliers and inquiries management - providing support for our internal client/ external vendors on Procure-to-Pay processes. To succeed in the role, you will need to have abilities to pay to attention to details and stay organized. This job often requires direct communication with various stakeholders: vendor, clients, internal stakeholders (project managers or colleagues from different departments) and therefore, strong communication skills are required. This position is an excellent opportunity for beginners to Accounts Payable as we will provide full training and the tools required to help you succeed, however for those applicants with prior experience this will be considered a plus.Pourquoi choisir WSP? Nous valorisons une culture d'inclusion et d'appartenance et nous nous engageons à la préserver. Notre politique de travail flexible - Nous reconnaissons l'importance de l'équilibre entre nos vies professionnelles et privées et nous vous encourageons à trouver le vôtre. Nous vous soutenons dans toutes les sphères de votre vie de façon à assurer votre entière présence, au travail comme à la maison. Une histoire de réussite canadienne - Chez WSP, nous sommes fiers de porter le rouge et blanc de notre magnifique pays et de montrer au monde tout ce que le Canada a à offrir. Rendre le monde qui nous entoure meilleur - De l'environnement aux infrastructures routières, en passant par les bâtiments et l'aménagement des terres, WSP façonne notre pays. D'excellentes perspectives de carrière - Nous sommes en pleine croissance et chaque jour, nous tâchons de nous surpasser. Nous sommes ouverts à vos idées et souhaitons tenter de nouvelles choses. WSP, c'est adopter une culture de collaboration exceptionnelle avec des collègues qui se distinguent aussi bien par leurs compétences que par l'humilité dont ils font preuve dans leur travail d'une grande importance. Venez découvrir notre fantastique équipe!Nous offrons à nos employés des salaires concurrentiels, des options de travail flexibles, une culture d'entreprise exceptionnelle et des avantages sociaux complets axés sur les employés, dont une plateforme en ligne de santé et de mieux-être, ainsi que des programmes d'épargne intéressants et une vision claire pour l'avenir.#NousSommesWSPWhat you will do : Process supplier invoices in Oracle; Perform vendor account reconciliations when needed; Ensure timely follow-ups, when needed, with internal (approvers, coders) and external (suppliers) stakeholders; Timely answer emails (calls rarely) and handle escalations (internal & external), related to Accounts Payable process; Perform other tasks related to inquiries management or invoice entry activities. What you bring: Proficiency in French and English; Basic knowledge of Oracle or another ERP system is a plus; Excellent communication skills; Excellent knowledge of Microsoft Office Suite; Knowledge of Procure-to-Pay process is a plus; Experience in customer service-related tasks is a plus ; University Degree or relevant work experience; Able to efficiently manage time, set priorities and complete multiple tasks simultaneously; Attention to details paired with good analytical abilities; Work experience in a shared service, process driven, or service center environment is a plus. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

The Opportunity:WSP is currently seeking for an experienced Project Health, Safety and Environment (HSE) Manager, to join us on a multi-year Joint Venture Rail & Transit Infrastructure development project. The position can be located in the province of Quebec or Ontario (preference is Quebec in Montreal).Reporting directly to the Ontario-Atlantic HSE Regional Manager and working on a day to day basis with the Program Director and project team, you will be responsible for leading the effective implementation of WSP's HSE Management System (i.e., workplans, risk assessment, training etc.) for the assigned project for all WSP employees, visitors and our sub-contractors. The overall HSE responsibility during the construction phase will be owned by one of our partners, therefore your responsibility at that phase will be to ensure alignment with all HSE requirements of that partner. This role involves extensive working relationship with our Joint Venture partner, with the client, government agencies, third parties (i.e. sub-contractors), external stakeholders, and project staff. You will require being present on-site during the construction phase and present at the project office during the planning and design phases with the project team. This position provides the opportunity to make an impactfull contribution to the community on a multi-provincial project.Important: This position is conditional upon the award of the project which will be confirmed by end of year.Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPWhat you can expect to do here: Build partnerships with the Project team and Joint Venture Partner to understand project goals and needs, assess HSE requirements and align HSE services to support the attainment of the primary business goal, which is to prevent injuries mainly through: Efficient planning through Project Risk Assessments, Safe Job Procedures and Field Level Risk Assessments. Selection of hazards controls according to Hierarchy of Controls (HoC) principle Consultation and participation of employees Trainings and competencies Qualified subcontractors Behavioural Based Safety approach Influence development of a positive HSE project identify Perform, as required, site audits and inspections to confirmed compliance of project locations. Participate in implementation and monitoring of safety training programs for WSP site employees and personnel according to the company guidelines. Provide advice and guidance to the design team members to ensure compliance with all applicable legistaltion and policies governing the project. (i.e. safety and environment by design) Be proactive in proposing changes to improve efficiency of HSE at the site level and on existing safety programs. Perform a wide range of HSE duties for the project success and continuous improvement, as required. Act as the subject matter expert for all health, safety and environmental sites issues. Provide key support for project related to HSE issues, trend analysis and recommend solutions; Support development of all required HSE documents and align with Joint Venture Partner. Develop and ensuring the HSE coordination of the various tasks during all phases of the project. Establish effective communications with the different stakeholders; Ensure the implementation and monitoring of all locals and provincials HSE regulatory requirements, client's contractual requirements and Join Venture HSE plans and work processes to ensure smooth interfaces for WSP employees. Act as a resource (mentoring and coaching) for managers, supervisors and site personnel on Health and Safety policies, procedures and practices. Analyze and provide support to the site on accidents investigations, incidents or near misses and deliver strong corrective and preventive actions to prevent recurrence. Be a leader in developing a strong HSE identify with the project team and influence changes through comprehensive risk and safety data assessment. Prepare and attend meetings and check-in with staff regularly on Work Method Statements and procedures Conduct regular 'tool box' training sessions for business units and HSE orientations; Work with Joint Health & Safety Committees to ensure legislative and corporate requirements are met or exceeded;What you'll bring to WSP: Minimum of 10+ years of experience as a senior HSE professional; Bilingual (French and English); Effective interpersonal, oral and written communication skills (both English and French); Skilled in navigating both public and private sector working environments and collaborating with different stakeholders and partners. Candidate to be located preferably in Montreal. Relevant experience on a multi-provincial project; Thorough understanding of Occupational HSE Act and Regulations of Ontario and Quebec with emphasis on creating strong HSE identity and accident prevention techniques; Proven experience with the ability to provide reports, guidelines, assessments, and other documents that are clear, concise and complete and diffuse complex technical issues with other disciplines; Professional designation such as (CRSP, CHSO, NCSO or CHSC) would be an asset; Experience with linear infrastructure projects - (e.g. railway, subway, light rail, oil and gas, etc.) is considered an asset; WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.