Overview of salaries statistics of the profession "Sales Supervisor Specialist in "

POSITION SUMMARY:The Quality Assurance Supervisor accountable managing Quality control team and for monitoring the effectiveness of the QMS at the plant level, supporting multiple plants as assigned.This position is responsible for coordinating activities for quality control team members who are involved in the testing and inspection of materials and in-process product, and for auditing processes against internal and external standards.The incumbent will provide a leadership to ensure that quality regulations for products, processes and employees are systematically monitored to provide optimum results with the least amount of wastes and process input. DUTIES: Maintain a safe working environment by aligning with corporate safety rules and regulations, and ensuring a culture of safety Ensure that the equipment and process operate efficiently and safely Provide support to the generation of HAA and SOP The health and safety of workers and others at the work site That the workers are aware of their health and safety responsibilities and duties Provides direction on prioritization of tasks and activities as per production plan requirements Identify and remove roadblocks for team and individuals Manage hiring core team members Mentor, coach and supervise quality control team members In collaboration with System Quality Assurance team and other departments, write/update detailed technical inspection & testing work instructions, checklist, and standard operating procedures. Support strategic implementation of Quality Assurance initiatives at the local plant. Support implementation of the Quality Management System (QMS) elements and auditing processes. Support plant leadership and Quality Assurance team in non-conformance and related incident investigations from Root Cause Analysis to Corrective Action assignment and implementation - across multiple facilities. Provide periodical FTQ performance reports and update DMP board accordingly Track Quality KPIs and report findings using statistical/trend analysis during daily and weekly review meetings Manage NCRs and CAPAs process Perform process audits (Shell test, final test, shipping etc.) Support periodical external audits (UL, NSF, CSA) and solving queries resulting from the audits Submit UL and NSF samples for annual tests Maintain, update, and submit inspection test plans (ITPs) for all ETO tanks Manage equipment calibration program Identify roadblock and quality nonconformities in day-to-day production and communicate or investigate the issues to minimize or eliminate them Perform root cause analysis on customer complaints and field service issues Support for developing and updating SOPs as well as other technical documentations Perform first article inspections for new supplier qualification process Working with Industrial Engineering Team, Product Engineering Team, Sales, Procurement, Drafting, Production and Field Service Team ongoing projects Provide support activities to the other Tank plant(s) is needed Support Best in Class Cost Saving program and Lean best practices. Design and run projects related to quality, propose performance and cost justification for projects. Collaborate with other departments through cross-functional teams and meetings.  SPECIAL SKILLS REQUIRED: Minimum 6-10 years of prior experience in quality assurance/control in a manufacturing environment Bilingual French/English preferred but not required Previous experience managing and leading a large team is required. Holding Bachelor’s degree / Diploma. Previous experience with Quality Management System Ability to motive and keep employees’ members engaged Ability to write detailed work instructions and standard operating procedures Training and experience in ISO9001 and quality system audits Proven quality expertise and passion for developing a strong quality culture. Outgoing and expressive individual with excellent communication and team building skills. Demonstrated ability to engage employees and encourage positive behaviors. Solid knowledge of quality principles, program requirements, best practices, regulations, and codes. Results oriented and driven to succeed. Excellent analytical, communication, and training skills. Ability to travel within North America. ISO9001 Auditing Certification, preferred Greenbelt Six Sigma Certification, preferred  

Application Deadline: 05/30/2024Address:VIRTUAL61 - HomeRes - QC - BMOUnderstands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on lending/credit strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed.Integrates marketing promotions and programs into customer conversations when appropriate.Probes to understand customer needs and provides advice related to personal banking and lending strategies in the best interests of the customer.Escalates complex or unresolved customer situations to managers as required.Performs any required activities to ensure customer's requests are accurately processed.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations in a professional manner.Collaborates with internal and external stakeholders in order to deliver on business objectives.Manages all transactional outcomes of customer calls or refers to appropriate internal business groups.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:High school diploma or equivalent work experience.Knowledge of personal banking products.Knowledge of competitive marketplace and trends in product offerings.Knowledge of contact centre operational processes and policies.Knowledge of call centre technology, processes and metrics.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Grade:2Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline:07/30/2024Address:VIRTUAL61 - HomeRes - QC - BMOJob Family Group:Retail Banking Sales & ServiceUnderstands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on lending/credit strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed.Integrates marketing promotions and programs into customer conversations when appropriate.Probes to understand customer needs and provides advice related to personal banking and lending strategies in the best interests of the customer.Escalates complex or unresolved customer situations to managers as required.Performs any required activities to ensure customer’s requests are accurately processed.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations in a professional manner.Collaborates with internal and external stakeholders in order to deliver on business objectives.Manages all transactional outcomes of customer calls or refers to appropriate internal business groups.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:High school diploma or equivalent work experience.Knowledge of personal banking products.Knowledge of competitive marketplace and trends in product offerings.Knowledge of contact centre operational processes and policies.Knowledge of call centre technology, processes and metrics.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation and Benefits:$33,850.00 - $44,000.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-RewardsWe’re here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 04/29/2024Address:VIRTUAL61 - HomeRes - QC - BMOUnderstands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on lending/credit strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed.Integrates marketing promotions and programs into customer conversations when appropriate.Probes to understand customer needs and provides advice related to personal banking and lending strategies in the best interests of the customer.Escalates complex or unresolved customer situations to managers as required.Performs any required activities to ensure customer's requests are accurately processed.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations in a professional manner.Collaborates with internal and external stakeholders in order to deliver on business objectives.Manages all transactional outcomes of customer calls or refers to appropriate internal business groups.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:High school diploma or equivalent work experience.Knowledge of personal banking products.Knowledge of competitive marketplace and trends in product offerings.Knowledge of contact centre operational processes and policies.Knowledge of call centre technology, processes and metrics.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Grade:2Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Hello, I'm Rayan MERRIEN, FED ManuTech Recruitment Consultant, a specialist in temporary and permanent recruitment for the engineering and manufacturing professions. We're experts who speak your language. We are committed to supporting you throughout your job search and at every stage of your career.Hello, I'm Rayan MERRIEN, FED ManuTech Recruitment Consultant, a specialist in temporary and permanent recruitment for the engineering and manufacturing professions.We're experts who speak your language.We are committed to supporting you throughout your job search and at every stage of your career.Your role We are looking for a manufacturing plant specializing in steel design located in Chambly, a Senior Automation Project Manager to be filled immediately. Position 40 hours/week Reporting to the projects supervisor, you are responsible for the following tasks: * Study the customer need to design an execution plan * Provide customers with quotes and technical explanations * Analyze problems and implement solutions * Set up the action plan and the project schedule * Respect the specifications and adapt it if necessary correction * Lead and design a multidisciplinary team during the realization of the project * Collaborating with the different departments * Budget monitoring * Apply corrective actions relating to a change or the evolution of the project * Write project reports * Other related taks in relation to the positionYour professional skills - Problem solving oriented - Attention to detail and rigor - Pedagogy and communication We are looking for a senior person able to use their technical skills acquired in automation, design and programming in the service of project management. Our ideal candidate likes collaboration and being of service. Your profile - 5 to 10 years' experience in mechanical design - Francophone profile - English professionnal - BAC electrical engineering or automated production - ING title from the Order of Engineers, mandatory - PMP, an asset - Experience in a manufacturing environment, mandatory - Experience in automation, mandatory (Rockwell, Allen-Bradley, Beckhoff) - Salary: $95k - $120k depending on experience - Full insurance paid at 90%, RRSP 6%, paid leave negotiable according to experience.

Full-Time Position - Starting Salary 21$/HWorking here is about more than helping customers choose the right product. It's about making a difference in their lives. We call it "unleashing your inner orange" and it's the ability to tap into our inner potential to help customers create a space worth calling home. It takes true passion for helping people to work at the Home Depot. It goes beyond selling a flower or selecting the right nail. It's about making a difference in our customers' lives and in their homes. If you love helping others and thrive in a diverse, collaborative, team environment, then you too can unleash your inner orange and build a rewarding career at The Home Depot Canada.Title: Sales Specialist Job Description / Position Purpose:Sales Specialists provide the highest level of customer service support to customers where substantial product knowledge and advanced selling skills are critical to success. Sales Specialists assist customers, assess customer needs and guide customer decisions. Associates in this position know how to greet, qualify, recommend and close a sale with every customer in their department, and know how to handle basics in adjacent departments. Sales Specialists maintain the in-stock condition of assigned areas, and ensure that it is clean and safe. Sales Specialists work in cooperation with their Department Supervisor and other associates in their department as well as other sales departments. Specific store departments may include Décor, Flooring, Kitchen & Bath, Millwork, Appliances and Pro Account Sales.Major Tasks & Responsibilities:• Provide fast, friendly service• Actively seek out customers• Ask open ended questions about customer's projects in order to determine their needs and level of expertise• When necessary, handle several customers at once• Is knowledgeable about products and services offered by The Home Depot• Explain the steps needed to complete projects and the products needed• Describe features and benefits of merchandise• Assist customers with special orders and installed sales• Acquire beginner product knowledge in adjacent departments• Be proactive in identifying customers who need help or have a problem• Proactively inform customers of situations that could impact their project Preferred Qualifications:• Ability to work a flexible schedule including evenings and weekends• Detail oriented• Proficiency with computers• Excellent communication and customer service skills• Excellent decision making ability and problem solving skills• Previous experience closing a sale and meeting/exceeding sales targets• 1-2+ years of experience working in a sales driven environment.• Trade experience is an asset

Hello ! I'm Anissa, Recruitment Advisor for the employment agency Fed Supply, specialist by excellence in the areas of supply chain, logistics, transportation, and customer service - offering temporary and permanent jobs in the Grande Montreal region. Our team, experts in Supply Chain and Logistics, speaks your language and evolves in your worldBonjour ! Je suis Anissa, Conseillère en recrutement pour l'agence de placement Fed Supply, spécialiste par excellence dans les domaines de la chaîne d'approvisionnement, de la logistique, du transport, et du service client - proposant des emplois temporaires et permanents sur la Grande Région de Montréal. Notre équipe, experte en Supply Chain et Logistique, parle votre langage et évolue dans votre universI am looking for a Store Manager for one of my clients in the retail industry. Based in Saint-Jean-sur-Richelieu. If you have experience as a warehouse supervisor and are comfortable with interpersonal relations, contact us for this challenge! Your responsibilities: Provide excellent customer service and support sales growth by working with the store team, the sales representative and the regional management team. Promote a culture of respect, accountability, collaboration and team spirit. Contribute to the recruitment, development, motivation, health and well-being of all team members. Manage inventory, order taking and shipping to internal customers Ensure store compliance with operational processes and standards, both wholesale and retailMinimum 5 to 7 years' experience in business-to-business or distribution center operations DEC or other diploma in business administration, or equivalent experience (an asset) Knowledge of the automotive replacement parts and accessories market Strong communication, organizational and problem-solving skills

Assistant Store Manager, Specialty Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! At RONA, over 22,000 employees let their passion blossom every day. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So if you’re looking to do what you love, we could be a perfect match. Our expectations:The Assistant Store Manager leads a team of associates who work together to ensure our customers receive exceptional service while shopping in a clean, safe, well-stocked store. The Assistant Store Manager is accountable for achieving sales and margin goals while driving operational efficiencies and maximizing overall customer satisfaction with the RONA's in-store experience. At times, the Assistant Store Manager is expected to provide full leadership over the store.The Assistant Store Manager collaborates with peers on the store leadership team as well as the District Manager and Area support staff to assess the needs of our customers and develop the best methods for achieving service, sales, and operational objectives.Your role: Drives execution of Installed Sales, Special Order Sales (SOS), and Pro Sales Manages all inventory, merchandising, sales and customer service activities in departments such as Appliances, Cabinets, Flooring, Millwork, Home Décor and Paint Ensures a professional sales staff is in place at all times to drive and achieve business goals Teaches and demonstrates effective use of RONA's selling and service model Models the behaviors that are needed to deliver SMART customer service, maintain an in-stock position, and keep the store clean and safe for customers Identifies gaps in execution and sales opportunities through report analysis, observing sales interactions, role plays, and other feedback channels to create specific plans of action to drive improved sales and margin performance. Drives accountability of established and communicated sales expectations and goals through the Department Supervisors timely coaching and feedback of sales specialists. Works with leadership peers and staff throughout the store to ensure everyone plays their part in managing the daily sales pipeline and that details, leads, estimates, proposals and customer contacts are properly managed and fully leveraged by sales associates Ensures that sales associates leverage promotions across departments to improve close rates and drive sales Interviews, selects, develops and provides direct leadership over a team that support product categories in assigned area The qualifications we are looking for: Bachelor's degree in related field (in asset) 3 years of experience leading associates in a retail environment. 1 years of experience leading a performing sales team with direct reporting responsibility in retail, business to business, outside sales, or consumer service industry. Knowledge of product categories (e.g., flooring, cabinets, appliances) Experience working in a fast-paced, cross-functional work environment. Strong working knowledge of Microsoft Office Suite RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status. Apply Now

This role is an exciting opportunity for those of you who are fluent in English and French aiming to fully exploit your communication and troubleshooting skills. As an Accounts Payable Agent - Invoice Entry you will be mainly responsible for processing supplier invoices as well as other related accounts payable activities; such as receiving documents sent by suppliers and inquiries management - providing support for our internal client/ external vendors on Procure-to-Pay processes. To succeed in the role, you will need to have abilities to pay to attention to details and stay organized. This job often requires direct communication with various stakeholders: vendor, clients, internal stakeholders (project managers or colleagues from different departments) and therefore, strong communication skills are required. This position is an excellent opportunity for beginners to Accounts Payable as we will provide full training and the tools required to help you succeed, however for those applicants with prior experience this will be considered a plus.Pourquoi choisir WSP? Nous valorisons une culture d'inclusion et d'appartenance et nous nous engageons à la préserver. Notre politique de travail flexible - Nous reconnaissons l'importance de l'équilibre entre nos vies professionnelles et privées et nous vous encourageons à trouver le vôtre. Nous vous soutenons dans toutes les sphères de votre vie de façon à assurer votre entière présence, au travail comme à la maison. Une histoire de réussite canadienne - Chez WSP, nous sommes fiers de porter le rouge et blanc de notre magnifique pays et de montrer au monde tout ce que le Canada a à offrir. Rendre le monde qui nous entoure meilleur - De l'environnement aux infrastructures routières, en passant par les bâtiments et l'aménagement des terres, WSP façonne notre pays. D'excellentes perspectives de carrière - Nous sommes en pleine croissance et chaque jour, nous tâchons de nous surpasser. Nous sommes ouverts à vos idées et souhaitons tenter de nouvelles choses. WSP, c'est adopter une culture de collaboration exceptionnelle avec des collègues qui se distinguent aussi bien par leurs compétences que par l'humilité dont ils font preuve dans leur travail d'une grande importance. Venez découvrir notre fantastique équipe!Nous offrons à nos employés des salaires concurrentiels, des options de travail flexibles, une culture d'entreprise exceptionnelle et des avantages sociaux complets axés sur les employés, dont une plateforme en ligne de santé et de mieux-être, ainsi que des programmes d'épargne intéressants et une vision claire pour l'avenir.#NousSommesWSPWhat you will do : Process supplier invoices in Oracle; Perform vendor account reconciliations when needed; Ensure timely follow-ups, when needed, with internal (approvers, coders) and external (suppliers) stakeholders; Timely answer emails (calls rarely) and handle escalations (internal & external), related to Accounts Payable process; Perform other tasks related to inquiries management or invoice entry activities. What you bring: Proficiency in French and English; Basic knowledge of Oracle or another ERP system is a plus; Excellent communication skills; Excellent knowledge of Microsoft Office Suite; Knowledge of Procure-to-Pay process is a plus; Experience in customer service-related tasks is a plus ; University Degree or relevant work experience; Able to efficiently manage time, set priorities and complete multiple tasks simultaneously; Attention to details paired with good analytical abilities; Work experience in a shared service, process driven, or service center environment is a plus. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Full-Time Position - Starting Salary 21.50$/HWorking here is about more than helping customers choose the right product. It's about making a difference in their lives. We call it "unleashing your inner orange" and it's the ability to tap into our inner potential to help customers create a space worth calling home. It takes true passion for helping people to work at the Home Depot. It goes beyond selling a flower or selecting the right nail. It's about making a difference in our customers' lives and in their homes. If you love helping others and thrive in a diverse, collaborative, team environment, then you too can unleash your inner orange and build a rewarding career at The Home Depot Canada.Title: Sales Specialist Job Description / Position Purpose:Sales Specialists provide the highest level of customer service support to customers where substantial product knowledge and advanced selling skills are critical to success. Sales Specialists assist customers, assess customer needs and guide customer decisions. Associates in this position know how to greet, qualify, recommend and close a sale with every customer in their department, and know how to handle basics in adjacent departments. Sales Specialists maintain the in-stock condition of assigned areas, and ensure that it is clean and safe. Sales Specialists work in cooperation with their Department Supervisor and other associates in their department as well as other sales departments. Specific store departments may include Décor, Flooring, Kitchen & Bath, Millwork, Appliances and Pro Account Sales.Major Tasks & Responsibilities:• Provide fast, friendly service• Actively seek out customers• Ask open ended questions about customer's projects in order to determine their needs and level of expertise• When necessary, handle several customers at once• Is knowledgeable about products and services offered by The Home Depot• Explain the steps needed to complete projects and the products needed• Describe features and benefits of merchandise• Assist customers with special orders and installed sales• Acquire beginner product knowledge in adjacent departments• Be proactive in identifying customers who need help or have a problem• Proactively inform customers of situations that could impact their project Preferred Qualifications:• Ability to work a flexible schedule including evenings and weekends• Detail oriented• Proficiency with computers• Excellent communication and customer service skills• Excellent decision making ability and problem solving skills• Previous experience closing a sale and meeting/exceeding sales targets• 1-2+ years of experience working in a sales driven environment.• Trade experience is an asset

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe opportunityReporting to the Supervisor/Manager in Policy Owner Services, or Manager in Affinity Markets, this position is primarily responsible for processing transactions that vary in level of complexity.ResponsibilitiesReviewing and/or processing incoming transactions in a timely and accurate mannerProviding strong customer service by means of email, phone and written letters to internal and external clients. Research, analyze and respond to requests received from internal and external customers. This involves determining the best course of action to address the issue and accurately processing any necessary transaction(s).Having extensive knowledge of Indvidual Insurance and/or Affinity Markets (includes products, systems and a basic understanding of all other areas of Policy Owner Services)Working with teams across locations to achieve dynamic volumes and service standardsContributing to enhanced departmental efficiency by identifying process improvements and enchancementsDemonstrating a positive approach to problem solvingWork closely with other areas and locations of POS to ensure policies and procedures are being followed. Keep up to date with all changes in procedures and documentation.Participate in on-going training. Provide assistance on other functions handled within the Department. Be actively involved in the continuous improvement of all processes and procedures.Identify and contribute to process improvement initiatives in order to determine ways of processing more efficiently and effectively.How will you create impact?There is a need to work on multiple administration systems with various products and work types; all with varying complexity.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters. You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyoneWhat we are looking forCollege diploma or related business experienceBilingual (French/English)Solid knowledge of Manulife’s Compliance and Privacy guidelinesProficient knowledge of MS Office i.e. Word, Excel.Able to work independently, with a minimum of direct supervisionDemonstrated decision making skillsSelf starter with great initiative and attention to detailStrong interpersonal and communication (written & verbal) skillsWorks well in a fast paced environmentResponds to challenges and opportunities in a positive and productive mannerGood mathematical aptitudeGood organizational skills with the ability to multitaskStrong customer service skillsSystem, product and procedural knowledgeResilient and adaptable to changeStrong team player with the ability to collaborate between departments and other locationsWhat can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationCAN, Quebec, Montreal, 900 Boulevard de Maisonneuve OuestSalary range is expected to be between$37,425.00 CAD - $62,375.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.