Overview of salaries statistics of the profession "Direct Support Professional in Canada"

RAYS CRISIS SUPPORT WORKERLocation:                   Calgary, ABPosition Type:            Part timeHours:                         On-call: Sunday - ThursdayProgram:                    Regional After Hours Support (RAYS)Position Summary:The RAYS Crisis Worker has the unique and challenging role of providing short-term, after-hours crisis response and support to youth and families involved with Alberta's Children's Services. The Crisis Worker works collaboratively with Southern Alberta Children Intervention Services to provide support in a variety of situations including, but not limited to, childcare and/or one to one support, the transportation of children and youth between placements or upon apprehension, behavioural management, hospital supervision, and suicide and self-harm monitoring.Responsibilities:Provide behaviour management interventions and support as needed in a variety of settingsApply de-escalation strategies as neededEnsure the client’s basic needs are being metProvide constant supervision to any client that is at risk of hurting themselves or someone elseUse effective interpersonal skills to communicate complex and sensitive informationProvide a consistently high standard of care and support for clientsProvide direct and comprehensive care and assistance to clients with specialized and complex needsEnsure commitment to quality, client safety, and risk management initiativesProtect the health and safety of others by adopting safe work practices and reporting unsafe conditions immediatelyPrepare and submit accurate reports and recordsMaintain a positive working relationship with colleagues at Children’s Services and other professionals involved in case managementMaintain personal employment records, training, and documentation as indicated by accreditation standardsSkills and experiences:  Ability to be alert and responsive during all hours of scheduled shiftAbility to respond quickly in a dynamic and changing environmentAbility to assist clients and their family members with concern and empathy, respecting their confidentiality and privacy and communicating in a courteous and respectful mannerAbility to effectively interact and relate to children in a developmentally appropriate mannerAbility to interact and build relationships with youth and adults that may be either physically or intellectually challengedAbility to remain calm and poised in urgent situationsDedication to safety measures and best practicesAbility to take initiativeAbility to work individually as well as part of a teamAbility to effectively communicate both verbally and in writingAbility to respond quickly in a dynamic and changing environmentRequirements:Degree in Human Services or related fieldCriminal Record and Vulnerable Sector Check (completed within the last three months)Child Intervention Check (completed within the last three months)Use of a reliable vehicle with $2,000,000 liability, permission to carry passengers and business coverage on the vehicle Valid driver’s license and a driver’s abstract with minimal demerits Diversity TrainingCertifications or licences appropriate to the positionRelated field experience requiredProof of Driver’s abstract completed within the last 30 daysAbility to do shift workValid First Aid or CPR certificationSelf-Harm TrainingSuicide Awareness TrainingCrisis Intervention TrainingSelf-Harm TrainingQuality Improvement and Outcomes TrainingIndigenous AwarenessWe offer the opportunity to be part of a creative and positive work environment, a competitive salary, supports for professional development, opportunity for advancement, and the chance to be part of a team that supports children, youth and families to thrive within a culturally responsive community.Please submit a cover letter and resume to [email protected] and reference “Crisis Support Worker” in the subject line.

PURPOSE OF JOB This Technical Customer Support position is a frontline Call Centre/Chat role that will assist in facilitating solutions of all services and troubleshooting technology, computer hardware, peripheral and software related issues to both external customers as well as store associates. For technical calls, this role requires applying a systematic review, accurate diagnosis and problem solving of hardware and software related issues. Recommends tech service paths to customers based on information to provide the customer with the most convenient service. The Services Advisor Representative will utilize information on file or through previous experience to respond to technical inquiries from Customers. They will make recommendations and facilitate accepted solutions through correct service paths to customers to resolve their services request and/or repair their device including Remote, in store or on-site IT Solutions. They will be responsible for selling and sharing the value of services including services subscriptions. The objective of this position is to provide the highest level of customer service and enhance the product ownership experience through the resolution of service and technical related issues. PRIMARY DUTIES AND RESPONSIBILITIES • Receives inbound calls/chats from customers for information on services, tech services and/or advanced troubleshooting of technical products using defined problem-solving methodology • Actively engage in service solutions sales. Facilitate appropriate solutions to ensure customer loyalty. Check for existing cases and construct individual case reference files and updates case management data base / logs, documents new case or updates case information • For remote IT pathway can explain benefits of offers to customers • Charge customers remotely (via link) for services • Checks for subscription validation in customer files in ETS • Assists customers in connecting to remote platform • Assists in managing remote que and handing off tickets to available technicians • Schedule customers in booking tool for tech repair services • Document product concerns; track and forward to Team Manager • Filter problem using listening and probing skills to determine root cause. • Provide information, data and direction to the path options as required. • Research for relevant product / repair information. • Perform follow ups on existing cases and close cases as appropriate. • Diagnoses end user problems using systematic listening and probing approach • Consults internal tools, computerized data base, manuals, circulars or internal resources for information on resolution procedures • Provides information and direction as required for simple problem resolution • Initiates dispatch procedure for hardware pickup / shipment as appropriate for limited product line • Review updates regularly to remain current with product offerings • Is required to remain current on new developments and changes through ongoing circular, e-mail, manual review; attends training updates as required by industry certifications or company requirement PHYSICAL DEMANDS / WORKING CONDITIONS • Ability to cover business needs to support program (confirm hours; eventually 24/7) RECOMMENDED QUALIFICATIONS Knowledge / Skill Requirements: • Excellent communication (oral and written), interpersonal, organizational, and presentation skills. • Professional and courteous manner. • Ability to work independently and within a Team environment from home and office with minimal supervision. • Ability to multi-task and work in a very fast paced environment. • Extraordinary customer service orientation • Must be adaptable to change • Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution • Ability to coordinate and communicate effectively with other business partners to maintain exceptional high service levels in a demanding environment • Maintains constructive working relationships despite differing perspectives • Ability to negotiate skillfully in difficult situations with both internal and external groups • Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner • Ability to take initiative with strong learning skills and easily adapts to new or different changing situations, requirements or priorities • Computer literate with Windows, MAC, iOS, Android based Operating Systems experience. • Technical understanding of Internet, search engine, and networking required. • Familiar with AS400 environment • Proficient using MS Office, excel, word, PowerPoint, etc. • Strong working knowledge of computer hardware and software issues • Bi-Lingual English/French. • Familiarity with remote diagnostic software and ability to use it effectively for the purposes of fulfilling job requirements. Experience: • 1 year of help desk or 1 year technical troubleshooting plus a minimum of 2 years customer service experience preferred. Education: • Post secondary education in a related field preferred • A+ certification preferred Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537 #bringyourpassion

Position SummaryWe are seeking a Relief Full Time Professional Practice Leader - Medical Imaging to join our team at Nicola Valley Health Centre in Merritt, B.C.!This is a relief position and will end upon the return of the incumbent. The shift types are rotating days and evenings with the shift times being 07:30 to 15:30, 12:00 to 20:00, 09:00 to 17:00.What We Offer:We offer a range of employee benefits and services to support you at every stage of your career:• Employee & Family Assistance Program• Employer paid training/education opportunities• Generous Vacation Entitlement• Employer Paid Health Benefits• Municipal Pension Plan• Shift Premiums• Competitive wagesWho We Are:Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your whole self to work. Well-being and work life balance is promoted within the IH team, and our commitment to environmental sustainability supports our primary goal of increasing the health and well-being of everybody in the Interior Health region from our employees to the population we serve. What Will You Work On? This position carries a workload of administrative/operational responsibilities and providing direct patient care. As the Professional Practice Leader you will be accountable for administration, supervision, planning and budgeting of Medical Imaging Services and advising on such matters as budget, workload, labour relations, and personnel. You will be responsible for interpretation and implementation on all regulations, policies, and procedures as they apply to Medical Radiography. Within the Professional Practice component, this role ensures standards for Medical Radiography Technologists are consistent with regulatory, accrediting body standards and relevant legislation; in addition to providing clinical guidance to the technologists practicing in the facility.QualficationsGraduate of an accredited medical radiological technology program.Must have current certification with the Canadian Association of Medical Radiation Technologists (CAMRT).Successful completion of a recognized management program such as, Hospital Departmental Management course by CHA (Canadian Hospital Association), Health Care Management Certificate by BCIT (B.C. Institute of Technology), etc.Five years recent experience in performing general radiological / Diagnostic Imaging procedures including three years of supervisory experience.Valid BC driver’s license.

Our valued Public Sector client is in need of a Senior Change Manager to plan, direct, facilitate and monitor the organizational change management activities for a SAP S/4 HANA implementation. Responsibilities:​ Plan, direct, facilitate and monitor the organizational change management activities of the project team within scheduled time and cost parameters Produce overall plan, and detailed engagement and communications plans for each phase of the project, Evaluate and report on related change management activities to proactively identify change readiness criteria, risk areas and mitigation options in collaboration with the project team Develop a structured methodology and lead organizational change management and training activities; Support the design, development, delivery and management of communications; Conduct impact analyses, assess change readiness and identify key internal and external stakeholders; Contribute expertise and content to the preparation of solution design documents and blueprints Provide input, document requirements and support the design and delivery of training programs; Conduct change readiness assessments; Identify and analyze risks and prepare risk mitigation strategies Must Haves: 4 years experience working in the project role of Change Management Consultant on Business Transformation Projects ​A project which fundamentally changes the systems, processes, people and technology across a whole organization or business line to achieve measurable improvements in organizational efficiency and effectiveness, as well as in client engagement and satisfaction. Holds a college diploma or university degree, from a recognized post-secondary institution with a specialization in a field of business or information sciences Holds a Business Change Management Certification ​Association of Change Management Professionals, Change Management Institute or Prosci 5 years as the Change Management Consultant responsible for Large Scale Technology Enabled Projects, 4 of those years were for an SAP ERP Implementation Apply

Please note: Email up to date resume and cover letter to for the following position. We cannot check responses of postjobfree.comLOOKING FOR A REWARDING CAREER?We are recruiting Permanent, Part-time Direct Support Professionals to work in our Community Homes in Peterborough, Lindsay & HaliburtonPOSITIONS: Permanent Part-time Support WorkerRESPONSIBILITIES: Support Workers carry out all duties in accordance with established routines of the home or program location. You will be responsible for providing support to people living with a developmental disability to live, learn, work, and participate as a member of the community. You will:- Carry out regularly assigned / prescribed duties related to the provision of support.- Support assessment of the day-to-day needs of people served, implementation of life plans and monitoring the achievement of personal goals and outcomes.- Provide appropriate personal / physical care, including medication administration and crisis response.- Liaise with friends and family to address needs of person supported and to share information.- Support life skills training one-to-one and in groups and provide emotional support.- Perform housing support duties to maintain a safe, clean, and secure environment.REQUIREMENTS:- Minimum one-year post-secondary education in Human Services (i.e., PSW, etc.); 2-year college diploma/degree in Developmental Service Worker (DSW) or related Human Services preferred.- Commitment and adherence to CLTH’s Covid-19 vaccination policy requirements.- Valid Emergency First Aid certificate required.- Valid Non-Violent Crisis Intervention certification required.- Must be flexible and able to work all shifts including daytime, evenings, awake overnight shifts, weekdays, weekends, and holidays to a maximum of 22.5 hours per week.- Valid Class G Driver’s License and Acceptable Driver’s Abstract. Those with a G2 license may be considered as well.- Proof of valid vehicle insurance including passenger coverage. Access to a reliable vehicle is preferred.- Criminal Reference Check and Vulnerable Sector Screening.- Relevant experience with people living with developmental disability and their families.- Computer literacy (Microsoft office, e-mail, internet).If you have most, but not all the above prerequisites, please still consider applying. If you are willing to work toward meeting our requirements, we are willing to consider working with you.SALARY: Hourly Wage Range $25.38 to $25.84TO APPLY: Email up-to-date resume and cover letter to , or go to CLTH.ca/apply

Position SummaryInterior Health is hiring a term-specific full-time Practice Support Coordinator. The end date of this position is approximately August 2024. Location: This position is flexible within the Interior Health region. What we offer: • An attractive remuneration package• Excellent career prospects • Employer paid training/education• Employer paid vacation • Medical Service Plan• Employer paid insurance premiums • Extended Health & Dental coverage • Work-life balance • May be eligible to contribute to MPP, if previously enrolled within 30 daysSalary range for the position is $88,990 to $127,923. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees. How will you create an impact: The Practice Support Coordinator (PSC) is responsible for providing a range of support at the primary care practice level by engaging physicians, their staff, and relevant coordinated care teams in collaborative quality improvement projects. As part of the Digital Health Primary Care Team, the PSC will collaborate with local Divisions of Family Practice (DoFP) and other community partners to support and enable the adoption, implementation, and measurable sustainment of practice improvements as it relates to digital health requirements to support Primary Care Networks (PCN) and the implementation of Urgent and Primary Care Centers (UPCC). The PSC focuses on providing quality improvement and practice support within Interior Health Clinics with the primary goals of improving both patient outcomes as well as the professional experience of physicians by promoting the appropriate use of the Electronic Medical Record (EMR). What will you work on:• Provides tailored support to physicians in their place of practice through the delivery of a combination of core PSC services: Practice Coaching, EMR Optimization and associated PCN workflow design and reporting requirements. • Under the guidance of the Project Manager, the Manager, Primary Health Care Systems and in partnership with the PCN Managers, the PSC will work to establishing collaborative and effective working relationships with DoFP. Attends DoFP Working Groups or Committees as requested by the PCN Managers and works collaboratively with in assessing and planning for the practice support needs of local Interior Health physicians, nurse practitioners (NP) and administrative staff.• Provides coaching and facilitation support to improve office efficiencies and clinical workflow efficiencies through the optimized use of Electronic Medical Records (EMRs) based on the individual needs of clinic practices. Identifies EMR and office workflow inefficiencies and recommends possible solutions or resources to improve efficiencies such as the use of templates, registries, and decision support tools.• Actively seeks to identify EMR Super Users who may provide leadership and engagement to their peers in quality improvement activities and EMR efficiencies.• Supports the identification of quality indicators including means of measurement and collection to demonstrate continuous improvement and contribute to community, regional, and provincial level evaluation. This will include the use of EMR dashboards, creation of patient registries, and other means of supporting a culture of physician/NP-driven, continuous quality improvement.• Assists in communication, improved integration, and coordination of services for EMR-based initiatives, and other provincial or regional system initiatives which impact physician practices and team based care communication.• Provides expertise, advice, and support to DoFP and/or other physician groups as requested to support the ongoing evolution of creating a culture of continuous and data-driven quality improvement throughout all of the initiatives as governed by the Primary Care Networks.Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Apply today! Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit). Qualfications Education, Training and Experience • A Bachelor's degree in Health Services, Health Information Management, Business Administration, or Psychology. • Five years of experience, including experience in leadership and the application of coaching techniques, project management, and quality improvement methodologies.• Or an equivalent combination of education, training, and experience. • Experience in project management business analysis, change management, LEAN management, and practice change management initiatives.• Experience in a healthcare role, clinical practice role, or an MOA/office manager role, particularly related to clinical workflow process using EMRs, is an asset.• A valid BC Driver's license.Skills and Abilities• Emotional self-awareness: recognizes own emotions and their effects.• Trustworthiness: maintains standards of honesty and integrity.• Conscientiousness: takes responsibility for personal performance.• Adaptability: flexible in handling change.• Achievement orientation: strives to improve or meet a standard of excellence.• Initiative: ready to act on opportunities.• Innovativeness: comfortable with and open to novel ideas and new information.• Organization awareness: aligns with the goals of the group or organization.• Service orientation: anticipates, recognizes, and meets customers’ needs.• Political awareness: able to read a group’s emotional currents and power relationships.• Leadership: inspires and guides groups and people.• Communication: sends clear and convincing messages.• Change catalyst: initiates or manages change.• Conflict management: negotiates and resolves disagreements.• Building bonds: nurtures instrumental relationships.• Teamwork and collaboration: creates a shared vision and synergy in teamwork.• The physical ability to perform the duties of the position.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Team Lead - Bilingual Support , you will be responsible for providing guidance, coaching and support to your team. In addition, you will be providing remote and on-site support and training to our clients that use our software both in English and French . This is a r emote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Requirements: Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner. Logging and documenting all customer interactions within our ticketing system and escalating matters as required. Collaborating with other groups/departments to streamline service delivery. Identify opportunities to drive process improvements that positively impact the client's experience. Develop knowledge and understanding of our software and the supporting Infrastructure. Achieve program certification within your primary group within 6 months, and additional program certification/s within 18 months, up to PBS Certified Professional status. Maintaining a high level of punctuality as well as a consistent, reliable attendance standard. Achieving and exceeding KPI targets and other Metrics defined by the department. Available to travel as and when the need arises throughout the US and Canada. Keeping abreast of Software enhancements and new released, by attending Apogees and reviewing release notes. Assisting and training current as well as new staff members. Maintaining and contributing knowledge-based articles including informational articles, how-to's, troubleshooting guides and FAQs. Escalating Incidents, Problems, and Enhancement tickets to our development team. Ticket/ Queue Management - Reviewing and actioning outstanding tickets as required. Problem Management - Define, address, and manage the root cause of a problem, to help prevent further issues. Communicate and coach direct reports on daily performance and quality & quantity of work, behavior, punctuality, and attendance standards within the team. Analyze and evaluate KPI targets and other Metrics defined by the department, and use results for performance reviews, to help develop Analysts and improve team performance. Manage/coordinate client escalations and communications. Escalate client as well as staffing issues and concerns to the Program Manager. Collaborating with other team leads to ensure adequate staffing levels are scheduled and maintained. Commit to an ongoing personal development and cross-training as recommended by the Program Manager. Create a positive workplace culture. Qualifications: Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing. Strong Leadership and coaching abilities Strong time management & organization skills. Strong decision making and analytical abilities. Strong detail orientation. Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc. Ability to work independently and within a team environment. College Diploma. Must have Valid Drivers license. Previous customer service, helpdesk or dealership experience will be considered an asset. Over 3+ years of PBS experience, Dealership/Automotive or leadership experience within a customer support environment What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Manager, Proactive Monitoring Engineer is responsible for ensuring the success of our customers by effectively leading a team of Customer Engagement Analysts (Salesforce Product Suite Experts who can work with customers through large scale Salesforce initiated changes) along with associated support projects and processes. This role involves handling critical customer messaging and escalations, career development of individuals, and project management processes . Apart from day-to-day activities, the candidate is expected to be involved in planning to develop the team, run projects of organizational importance, guide / mentor next cadre of leadership as per Salesforce values, while being a face of organization to the wider world The candidate is encouraged to be independent, self-motivated, proactive, results-oriented and able define and provide a high level of customer satisfaction through the delivery of support services. Location: Bangalore Work Hours: We operate 24x7 which can involve working during one of the below shifts as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a week, it is not vital that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours - 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwards Work hours are subject to change depending on Business needs. Experience/Skills Required: Overall work-experience of 11+ years, Strong people management expertise of at least 6 years in technical support/customer success management roles .Strong Experience in handling technical support or customer success professionals.Experience with support tools and phone systems.Excellent written and verbal communication skills.Strong team player with a service-oriented attitude and a keen focus on enhancing customer experience, understanding customer concerns and working with internal product/program teams to address such concernsContinuously sets the standard on what defines customer service delivery and customer engagement.Excellent situational awareness in handling objections in dynamic customer environments.Leading cross-functional teamwork across global teamsSelf-motivated, takes initiative, assumes ownership and runs programs with minimal directionDrive stakeholder engagement across peers and senior managementAbility to address and actively engage large audiences and hold their interestStrong Executive presence and excellent convincing skills; ability to hold own point of view in tough conversationsProvide guidance, mentoring, training and delegate responsibilities to managers enabling their professional growth and developmentAbility to optimally communicate and coordinate with departments across the organization including Sales, Consulting, CSM, QA, Program Management, and Product ManagementStrong Critical issue management experience with multiple stakeholders including customers and product teamsDemonstrate strong work ethic and advanced organizational skillsAbility to develop and deliver creative business solutions for complex problemsAbility to attract, hire and retain high-performing support professionalsAbility to work on challenging priorities under tight timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insightsDetailed Role & Responsibilities: We are a 24 hrs 7 days a week 365 days center and hence would need candidates who are open to work any shift based on business requirements including Saturday and/or Sunday.Lead a support team to achieve business objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines. • Set team goals in alignment with Global Support objectives. Assist direct reports in the definition and attainment of individual goalsEnsure that direct reports have the resources, information, and processes necessary to deliver effective technical solutions to our customersEnsure the delivery of high-quality technical and soft-skills training for direct reportsDeliver performance reviews for all direct reports and provide regular feedback on performance in terms of agreed upon performance and employee development goalsEffectively represent the Support department on cross-organizational teams to deliver on organizational objectives.Handle workflows and schedules for direct reports and ensure adequate workload coverageDeliver regular reports that provide qualitative and quantitative descriptions of business performanceHandle key processes including FAQ analysis, case reviews, and customer feedback analysisDevelop and maintain Support procedures and policiesAdvocate for customers and define ways to continually contribute to the customer experienceServe as a manager, mentor, knowledge resource, and escalation point for support agents; Build credibility and trust within the support groupDevelop and facilitate the professional growth and development of team membersEmpower and install confidence in team members to enable them growFlexibility to work in staggered shifts, where weekly-offs are not Saturday and Sunday but two consecutive days from the other five weekdaysWork as Duty Manager on rotation or as per business needs handling customer concerns and priority issuesTake up and deliver on any other responsibilities as assigned from time to time by reporting manager/support managementAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/01/2024 03:14 PM

Job Type:Permanent Work Model:On-site Reference code:126085 Primary Location:Halifax, NS All Available Locations:Halifax, NS Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Have many careers in one Firm. Build a network of colleagues for life. Be part of a firm that leads the way and pushes themselves to look like contemporary Canada. Are you a passionate individual looking for a new career opportunity? Interested in learning more about office operations? Look below!What will your typical day look like? We are currently looking for an energetic, results-oriented dedicated Workplace Services professional with exceptional communication and interpersonal skills to join our Workplace Services team in our Halifax office. Their scope of services will include Facilities Management, Health & Safety, Hospitality Services, Mail & Courier and Records Management. The candidate must be detail oriented, proactive and should be able to work independently, multi-tasking in a fast-paced environment. This role includes, but is not limited to, the following primary duties: •Meet and greet clients at the reception desk; maintain neat and orderly reception desk at all times; •Answer telephone and assist callers and serve as daily back-up for phones in other Atlantic offices, as required; •Support regional records lead in local office activity •Manage mail, fax and courier packages; •Distribute security access cards; •Accounts payable support in relation to local office expenses; •Book visiting guests into our space scheduling system; •Reserve meeting rooms and co-ordinate catering requests for meetings; •Ensure appropriate meeting room set-up and clean-up, including technology and servery duties; •Assist with maintaining kitchen supplies and office supply inventories, including restocking of supply cabinets; •Respond to and/or inform Workplace Services Manager of any facilities concerns (i.e., lights, HVAC issues, etc.); •Address and fix minor technical issues with office equipment; co-ordinate the repair and maintenance of office equipment with vendors; •Assist staff and clients with various inquiries/direct them to the appropriate person to address the request and/or resolve the issue; •Assist clients, partners and staff with various administrative duties, as required (e.g., word processing, printing, etc.); •Health & Safety program: Fire Warden, First Aid & OHS committee •Assist the Workplace Services Manager and the rest of the team with other various tasks as required; •Apply knowledge of the firm's various software, processes, policies and tools; •Communicate with the client when there are questions or issues to be addressed; •Additional duties include expense report support; data entry; scan, print and bind material; and, assemble and deliver proposal packages. •Ability to left 30lbsAbout the team The members of the Workplace Services team possess a practical body of knowledge that is applied in the delivery of office support. It includes jobs in the areas of procurement, mailroom, security, concierge, delivery and distribution, reception, records, hoteling resource management and facilities management. The Workplace Services role draws upon knowledge of the specific function discipline and the organization's business practices providing services to ensure the safe, efficient and effective operation of the organization. The Workplace Services team is seeking a Workplace Services Professional for our Halifax office.Enough about us, let's talk about youYou are someone with:• Experience in a receptionist role (or similar experience); • Experience working with senior professionals in a fast paced environment, often with tight deadlines; • Demonstrates ability to prioritize tasks based on relative importance and urgency; • Proficient in Microsoft Office suite; • Demonstrates enthusiasm for continuous learning relevant to the role; • Support for the agile workplace including location of space reservation of required resources; • Excellent verbal and written communication skills in English; • Attention to detail is critical • Proactive and highly organized with an exceptional ability to multi-task; • Flexibility to meet the scheduling requirements which includes shifts that generally start at 8:30am and finish at 5:00pm. Overtime may occasionally be required; • Ability to respond to requests in a timely manner; • Strong commitment to client service and continuous improvement; • Commitment to a client-service mindset, including respect for firm and client confidentiality and the ability to demonstrate discretion as required on client, market (or other) sensitive matters; and • Excellent interpersonal relations and demonstrated ability to work with others effectively in teams.Total RewardsThe salary range for this position is $33,000 - $60,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Accounts Payable, Data Entry, HVAC, Mailroom, Procurement, Finance, Administrative, Operations

Job Type:Temporary Contract Work Model:On-site Reference code:126115 Primary Location:Fredericton, NB All Available Locations:Fredericton, NB Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Have many careers in one Firm. Build a network of colleagues for life. Be part of a firm that leads the way and pushes themselves to look like contemporary Canada. Are you a passionate individual looking for a new career opportunity? Interested in learning more about office operation? Look below!What will your typical day look like? We are currently looking for an energetic, results-oriented dedicated Workplace Services professional with exceptional communication and interpersonal skills to join our Workplace Services team in our Fredericton office. Their scope of services will include Facilities Management, Health & Safety, Hospitality Services, Mail & Courier and Records Management. The candidate must be detail oriented, proactive and should be able to work independently, multi-tasking in a fast-paced environment. This role includes, but is not limited to, the following primary duties: •Meet and greet clients at the reception desk; maintain neat and orderly reception desk at all times; •Answer telephone and assist callers and serve as daily back-up for phones in other Atlantic offices, as required; •Support regional records lead in local office activity •Manage mail, fax and courier packages; •Distribute security access cards; •Accounts payable support in relation to local office expenses; •Book visiting guests into our space scheduling system; •Reserve meeting rooms and co-ordinate catering requests for meetings; •Ensure appropriate meeting room set-up and clean-up, including technology and servery duties; •Assist with maintaining kitchen supplies and office supply inventories, including restocking of supply cabinets; •Respond to and/or inform Workplace Services Manager of any facilities concerns (i.e., lights, HVAC issues, etc.); •Address and fix minor technical issues with office equipment; co-ordinate the repair and maintenance of office equipment with vendors; •Assist staff and clients with various inquiries/direct them to the appropriate person to address the request and/or resolve the issue; •Assist clients, partners and staff with various administrative duties, as required (e.g., word processing, printing, etc.); •Health & Safety program: Fire Warden, First Aid & OHS committee •Assist the Workplace Services Manager and the rest of the team with other various tasks as required; •Apply knowledge of the firm's various software, processes, policies and tools; •Communicate with the client when there are questions or issues to be addressed; •Additional duties include expense report support; data entry; scan, print and bind material; and, assemble and deliver proposal packages. •Ability to left 30lbsAbout the team The members of the Workplace Services team possess a practical body of knowledge that is applied in the delivery of office support. It includes jobs in the areas of procurement, mailroom, security, concierge, delivery and distribution, reception, records, hoteling resource management and facilities management. The Workplace Services role draws upon knowledge of the specific function discipline and the organization's business practices providing services to ensure the safe, efficient and effective operation of the organization. The Workplace Services team is seeking a Workplace Services Professional for our Fredericton office.Enough about us, let's talk about youYou are someone with: • Experience in a receptionist role (or similar experience); • Experience working with senior professionals in a fast paced environment, often with tight deadlines; • Demonstrates ability to prioritize tasks based on relative importance and urgency; • Proficient in Microsoft Office suite; • Demonstrates enthusiasm for continuous learning relevant to the role; • Support for the agile workplace including location of space reservation of required resources; • Excellent verbal and written communication skills in English; • Attention to detail is critical • Proactive and highly organized with an exceptional ability to multi-task; • Flexibility to meet the scheduling requirements which includes shifts that generally start at 8:30am and finish at 5:00pm. Overtime may occasionally be required; • Ability to respond to requests in a timely manner; • Strong commitment to client service and continuous improvement; • Commitment to a client-service mindset, including respect for firm and client confidentiality and the ability to demonstrate discretion as required on client, market (or other) sensitive matters; and • Excellent interpersonal relations and demonstrated ability to work with others effectively in teams.Total RewardsThe salary range for this position is $33,000 - $60,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Accounts Payable, Developer, HVAC, Mailroom, Data Entry, Finance, Technology, Operations, Administrative

Position SummaryWe are hiring a casual MHSU Worker to join our Treatment Support & Recovery (TSR)-Intensive Case Management (ICM) team at the Penticton Health Centre.Who are we looking for?The successful candidate(s) will have substance use experience to support the Substance Use Connections Team.What we offer:• Competitive salary and an attractive remuneration package• Career Growth• Employer paid training/education• Balanced lifestyleWhat Will You Work On?This position supports the South Okanagan MHSU Intensive Case Management department. The ICM team provides health and social services within the community setting, and provides an outreach component to work with vulnerable populations.The Treatment, Support & Recovery Worker functions as a member of the Hospitals & Communities Integrated Services (HCIS) health care team and as a member of a specific MHSU multi-disciplinary team whose purpose is to ensure that persons with severe and persistent mental health problems and/or problematic substance use issues have access to timely, responsive, evidence based treatment and clinical supports across the continuum of available services. The Treatment, Support & Recovery Worker provides assessment, treatment, case management, community support and as required, urgent response to clients who may also have serious functional impairment in the domains of physical health and personal, family, financial, occupational, and social life. The Treatment, Support & Recovery Worker functions as a primary clinician utilizing a variety of specialized treatment modalities/therapies for individuals, groups of clients and/or their families.Some Typical Duties and Responsibilities:• As the primary contact with the client in the community, conducts ongoing assessments of the client’s condition and determines the client’s needs, including identifying early symptoms of relapse.• Provides comprehensive bio/psycho/social services that include a continuum of options designed to optimize clients’ recovery and ability to function.• Provides highly involved case management, counselling, and other forms of direct service, and directly provides or assists the clients to access services to deal with treatment and recovery issues such as: medication management, problem solving, crisis management, nutrition, physical health, money management, personal hygiene, household management, coping skills, education, vocational training, and interpersonal relationships.• Arranges access to specialized services such as substance use, forensic/criminal justice, developmental disability, and acquired brain injury.• Identifies the need for, and ensures or arranges transition plans are in place for clients transferring between levels of care, including involvement in discharge planning and follow up after an admission to a hospital unit or emergency department. • Documents assessments, treatment formulations, care plans and progress notes according to professional standards and established guidelines, policies and procedures which may include computerized records and databases. • Establishes effective working linkages/relationships with all pertinent service providers such as community agencies, hospitals, residential care facilities, primary care physicians, and psychiatrists, to maximize treatment resources for clients.• Performs other related duties as assigned.Scheduling Information: Shift times are from 08:30 to 16:30 hours. This is a Casual opportunity. Casual means there are no guaranteed hours and work requirements can vary from 0 - 37.5 hours per week. Many careers with us begin with casual employment and lead to permanent or temporary career opportunities.How Will You Create an Impact?Joining our IH team will allow you to challenge yourself professionally while enjoying all the personal pursuits available to you within this fantastic community. Reasons to Apply at Interior Health... What we can do for youWe offer a work environment conducive to growth and development of strong clinical skills and a work environment that supports and promotes psychological health & safety for all. We offer the opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire. If you are an experienced mental health professional and passionate about helping those in our community, apply today!QualficationsEducation, Training and Experience:Bachelor’s degree from an accredited educational institution in an Allied Health, Behavioural, or Social Science field relevant to the position, Two years’ recent related experience in a mental health and substance use environment or an equivalent combination of education, training and experience.Current valid B.C. driver’s license.As part of your application, please ensure to:• Upload your resume, cover letter (if Out of Province indicate if you are relocating to the area and when)• Upload a copy of your Bachelor’s Degree• Upload copy of your Driver’s License (Class V)

BASIC QUALIFICATIONS- 2+ years of human resources experience- Experience with HR processes and systems- • Bachelor's Degree or equivalent professional or military experience.- • Experience in counseling or mentoring others, preferably in HR, Healthcare, or Crisis Management- • Experience with MS Word, Excel, Access, Outlook, and PowerPoint- • Experience working multiple projects or cases independently in an environment with changing priorities- • Experience working with confidential information- • Experience with global service and employee delivery- • Strong problem solving, time management, and priority-setting skills- • Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee mattersDESCRIPTIONWould you like to be part of an organization that is helping Amazon build a fast-growing, highly innovative workforce? Do you get excited about working with a highly diverse population cutting across multiple countries, cultures, and values? Getting interested? Please read on!Join our team and make a difference for Amazonians and their families. Amazon's dedicated team that provides concierge-level support for Amazon employees and their families in their time of need is growing.Amazon's Compassionate Care Services is here for employees if they are facing the loss of a loved one or a life-threatening illness. As a Compassionate Care Specialist, you will help employees and their loved ones navigate the processes, paperwork, and challenges involved with a loss or illness. Our Compassionate Care Specialists are skilled in answering challenging questions, understanding complex employee and family situations, communicating available benefits for each specific case, assisting in navigating internal departments and external vendors, and responding to changing circumstances and needs to pave the way for a connected and trusted case management experience.High-level judgment is crucial in the time-critical nature of this role. Compassionate Care Specialists must be highly attuned to how people are responding and focus on the details of each individual case. They must step back from these cases to see emerging patterns and adjust processes and support mechanisms as needed. Active listening, empathy, and problem solving are a must.Key job responsibilities• Serve as an empathetic point of contact and provide holistic case management services to employees and their families in times of death, critical illness, crisis, and other times of need• Leverage best practice tools and Amazon and vendor resources to understand all options available• Critically assess and adjust the case management plan to the timing of changing needs• Troubleshoot issues and seek to remove barriers for an employee• Respond to issues that may arise and ensure the right communication occurs with accurate details at the right time• Identify and solve problems, sometimes with limited information• Communicate regular updates to employees, vendors, and stakeholders both verbally and in writing• Ensure compliance with standard work, federal/state/country regulations, and company policies • Maintain system records to ensure accurate and timely information/documentation• Consult, coordinate, and partner with our HR, Safety, Legal, Payroll, Benefits, team members, and other departments/systems as appropriateWe are open to hiring candidates to work out of one of the following locations:Virtual Location - KAPREFERRED QUALIFICATIONS- 5+ years of human resources experience- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards- • Master's Degree in Social Work or other Health and Human Services- • 5+ years of experience as a HRBP, Case Manager, or experience in Benefits- • Experience working multiple projects or cases independently in environment with changing priorities.- • Familiarity with case management systems, reviewing cases for benefits eligibility, determining the appropriate benefits that apply to a specific situation, and establishing/executing a case management planSalary: . Date posted: 04/04/2024 10:17 PM

BASIC QUALIFICATIONS- 2+ years of human resources experience- Experience with MS Outlook, Excel, SharePoint, Amazon Projects, Word, Slack and Chime- • Experience in counseling or mentoring others, Healthcare, or Crisis Management.- • Experience working multiple projects or cases independently in an environment with changing priorities- • Experience working with confidential information- • Experience with global service and employee delivery- • Strong problem solving, time management, and priority-setting skills- • Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee mattersDESCRIPTIONWould you like to be part of an organization that is helping Amazon build a fast-growing, highly innovative workforce? Do you get excited about working with a highly diverse population cutting across multiple countries, cultures, and values? Getting interested? Please read on!Join our team and make a difference for Amazonians and their families. Amazon's dedicated team that provides concierge-level support for Amazon employees and their families in their time of need is growing.Amazon's Compassionate Care Services is here for employees if they are facing the loss of a loved one or a life-threatening illness. As a Compassionate Care Specialist, you will help employees and their loved ones navigate the processes, paperwork, and challenges involved with a loss or illness. Our Compassionate Care Specialists are skilled in answering challenging questions, understanding complex employee and family situations, communicating available benefits for each specific case, assisting in navigating internal departments and external vendors, and responding to changing circumstances and needs to pave the way for a connected and trusted case management experience.High-level judgment is crucial in the time-critical nature of this role. Compassionate Care Specialists must be highly attuned to how people are responding and focus on the details of each individual case. They must step back from these cases to see emerging patterns and adjust processes and support mechanisms as needed. Active listening, empathy, and problem solving are a must.Key job responsibilities• Serve as an empathetic point of contact and provide holistic case management services to employees and their families in times of death, critical illness, crisis, and other times of need• Leverage best practice tools and Amazon and vendor resources to understand all options available• Critically assess and adjust the case management plan to the timing of changing needs• Troubleshoot issues and seek to remove barriers for an employee• Respond to issues that may arise and ensure the right communication occurs with accurate details at the right time• Identify and solve problems, sometimes with limited information• Communicate regular updates to employees, vendors, and stakeholders both verbally and in writing• Ensure compliance with standard work, federal/state/country regulations, and company policies • Maintain system records to ensure accurate and timely information/documentation• Consult, coordinate, and partner with our HR, Safety, Legal, Payroll, Benefits, team members, and other departments/systems as appropriateWe are open to hiring candidates to work out of one of the following locations:Virtual Location - KAPREFERRED QUALIFICATIONS- 5+ years of human resources experience- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards- • Master's Degree in Social Work or other Health and Human Services- • 5+ years of experience as a HRBP, Case Manager, or experience in Benefits- • Experience working multiple projects or cases independently in environment with changing priorities.- • Familiarity with case management systems, reviewing cases for benefits eligibility, determining the appropriate benefits that apply to a specific situation, and establishing/executing a case management planSalary: . Date posted: 04/04/2024 10:17 PM

Indigenous Culture & Student Support WorkerNanaimo-Ladysmith School District 68Your WorkUnder the direction of the School Administrator or designate and in consultation with the Director of Instruction, Indigenous Learning, the ICSSW provides academic and/or social emotional support and undertakes initial intervention strategies to assist Indigenous students to maximize their school experiences.- Serves as an advocate for Indigenous students to help support their social emotional well-being and stay on track with their academic journey.- Provides encouragement and support to Indigenous students to achieve academic success by coaching, explaining, and enhancing their learning experiences, in both small group and individual settings.- Coordinate and liaise with school-based principal to support Indigenous learners and foster a culturally rich school environment.- Support the planning, organizing and facilitation of cultural activities and events within the school site, or within the wider community.- Attend meetings as required that pertain to the Indigenous Learning department.- Develop positive relationships with Indigenous students, their families, and their communities.- Participates in school-based team meetings as required and consults with staff, parents, and Indigenous communities advocating for the needs of Indigenous students.- Serves as primary contact for Indigenous students seeking assistance for personal, learning, and undertakes initial intervention strategies as required and refers to school and community resources including home visits as appropriate.- Assists staff and students in the understanding of Indigenous culture, heritage, and spirituality.- Participate in professional development, workshops, training and keep current with understanding how to support Indigenous learners with barriers in the way of their educational journey.- Maintains files and records through a Ministry database of the services provided to Indigenous students through individual support and/or school and classroom wide activities to support the use of targeted funding.- Monitors student attendance and helps students with the barriers to learning and engagement in school.- May, on occasion, be required to perform other related duties.Assignments: Casual, Temporary and Full-time assignments, Monday - Friday, all locations, for school hours. Your Education and Experience- High school graduation or equivalent- One-year post-secondary program in Indigenous studies; or a combination of education and experience with Indigenous youth or communities- Specialized training in counselling, family assistance, childcare work, behaviour management or social work, is preferred- A minimum of one-year recent and related experience- Knowledge and understanding of Indigenous culture, heritage, and spirituality- Ability to work proactively and in a self-directed manner to foster an atmosphere of trust and respect with parents, Indigenous communities, and all staff- Ability to work within a team; or autonomously- Demonstrated ability to establish and maintain respect for and from students- Ability to maintain the confidentiality of sensitive information seen or heard- Strong verbal, written communication, and interpersonal skills- Ability to plan, organize and implement special events, workshops, meetings, and information sessions- Ability to keep accurate records using an electronic device

Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview Every single day is an adventure! Within TD's Contact Center, you'll find a community of colleagues helping TD's 25+ million customers to achieve their life goals. Your role within the Contact Center is essential to TD's success, as our customers are at the center of everything we do. You'll support customers and internal/external partners with a variety of financial services through inbound and outbound calls, and digital channels. Grow, learn and lead; beyond your day-to-day work, you'll be supported with professional development and encouraged to build an exciting career at TD. You'll help deliver a legendary experience to our business, our customers' lives and our communities.Job Details It starts when you pick up the phone or log in online. With each conversation, you'll be playing one of the most important roles supporting our customers' happiness with the bank. Every day, you will: •Provide customers with the best solutions and offer advanced guidance and expertise on how TD's digital assets can help them to meet their financial needs now and in the future. •Deliver outstanding service and/or sales support with moderately complex transactions related to financial products and services with the aim to provide complete and correct solutions the first time. •Play a key role in addressing concerns and providing subject matter guidance to customers and/or partners; and be accountable for problem solving and/or raising matters to the appropriate people. •Work towards achieving set goals while being an ambassador for innovation by offering legendary experiences and trusted advice. •Gather and analyze data to identify and help solve complex problems; use sound understanding of process/policy risk when recommending exceptions outside general guidelines •Work effectively as a team, use and learn from each other's knowledge and support your co-workers to resolve customer issues. Bring your whole self to work and have fun! This is your chance to define every new day, embrace the adventure and make a meaningful contribution that helps to deliver results and accomplish great things for your career and the customers of TD! Most importantly, you'll be our voice at TD. Every phone call you answer, every message you send is your chance to shine! Job Requirements •High school diploma and one (1) or more years of relevant experience •Must be bilingual in English & French •Advanced skills and expertise in a variety of advice and service related activities to provide customers / partners with advice on transactions, activities and product features •Sound communication skills to communicate unusual and/or complex content in a clear manner •Possess computer & multi-tasking skills •Thrive in a dynamic and time-sensitive environment •Advanced knowledge of our business and understand the functions of our various business areas •Passionate and engaging individual with a desire to consistently and compassionately deliver superior customer experience Additional Information Successful candidates must be available to start training for our June start date. Training: Specialized business and industry training and ongoing support provided throughout employee onboarding period, with attendance for all training being mandatory. 13 weeks full time paid training - Monday to Friday, 9am to 5pm Hours:Full time: 37.5 hours a week You must be available and flexible to work a rotational shift; this is a week by week schedule that will have you rotating weekly start periods of days, afternoon and evening shifts 7am-10pm Monday to Friday. You will receive two consecutive days off and you will have a 3 week advance notice of your rotational shift. The first 60 days of training onsite, hybrid afterwards. Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and InclusionAt TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. AccommodationYour accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in CommunitiesTD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!

At Siemens Energy, we can. Our technology is key, but our people make the difference. Brilliant minds innovate. They connect, create, and keep us on track towards changing the world's energy systems. Their spirit fuels our mission.Our culture is defined by caring, agile, respectful, and accountable individuals. We value excellence of any kind. Sounds like you?We make real what matters. This is your role:As a Engineering specialist for EHV and HV AIS circuit breakers.Responsible for preparing project contract documents, discussions with customers regarding open points and arrange drawing approvals by conducting meetings / customer visits to customers like PGCIL, NTPC and other major utilities.Take hand over from Sales/Order Acquisition team and understand all documents and specifications to provide engineering documents in line with agreed technical parameters.Checking and maintaining/configurating SAP BOM for all Circuit Breaker and spare orders.Spares and internal order booking/customer complaints booking in SAP and maintaining bill of material.Understanding non-standard requirements and circulating correct information of the drawings through manufacturing instructions.Engage with internal stake-holders to clear all engineering documents, Bill of materials, SAP codes etc.You should be a graduate/post graduate in Electrical engineering, have sufficient product knowledge and 3 to 5 years of industry experience.You should have Strong strategic planning, negotiation, customer intimacy, organizational skills, proactiveness, strong decision making, ownership mindset and soft skills.Excellent analytical and problem-solving skills with the ability to manage multiple disciplines simultaneously.Knowledge of Project management tool, Auto CAD and SAP.You've good knowledge of High Voltage Circuit breaker of Air Insulated Substations.We don't need superheroes, just super mindsThis role is based in "Aurangabad", where you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business needs. Bring your curiosity and imagination and help us shape tomorrow.Salary: . Date posted: 04/05/2024 08:14 PM

As a Engineering specialist, design control philosophy and wiring schematics for EHV and HV AIS circuit breakers.Responsible for preparing engineering documents, discussions with customers regarding open points and arrange drawing approvals by conducting meetings customer visits to customers like PGCIL, NTPC and other major utilities.Take hand over from Sales/Order Acquisition team and understand all documents and specifications to provide engineering documents in line with agreed technical parameters.Checking and maintaining/configurating SAP BOM for all Circuit Breaker and spare orders.Spares and internal order booking/customer complaints booking in SAP and maintaining bill of material.Understanding non-standard requirements and circulating correct information of the drawings through manufacturing instructions.Engage with internal stake-holders to clear all engineering documents, Bill of materials, SAP codes etc.• You should be a graduate/post graduate in Electrical engineering, have sufficient product knowledge and 3 to 5 years of industry experience.• You should have Strong strategic planning, negotiation, customer intimacy, organizational skills, proactiveness, strong decision making, ownership mindset and soft skills.• Excellent analytical and problem-solving skills with the ability to manage multiple disciplines simultaneously.• Knowledge of Auto CAD, E-Plan, CAD Worx E&I and SAP.• You've good knowledge of High Voltage Circuit breaker of Air Insulated Substations.This role is based at Aurangabad (Maharashtra)Salary: . Date posted: 04/05/2024 08:14 PM

As a Engineering specialist, design control philosophy and wiring schematics for EHV and HV AIS circuit breakers. Responsible for preparing engineering documents, discussions with customers regarding open points and arrange drawing approvals by conducting meetings / customer visits to customers like PGCIL, NTPC and other major utilities.Take hand over from Sales/Order Acquisition team and understand all documents and specifications to provide engineering documents in line with agreed technical parameters.Checking and maintaining/configurating SAP BOM for all Circuit Breaker and spare orders.Spares and internal order booking/customer complaints booking in SAP and maintaining bill of material.Understanding non-standard requirements and circulating correct information of the drawings through manufacturing instructions.Engage with internal stake-holders to clear all engineering documents, Bill of materials, SAP codes etc.What you need to make real what matters• You should be a graduate/post graduate in Electrical engineering, have sufficient product knowledge and 5 to 7 years of industry experience.• You should have Strong strategic planning, negotiation, customer intimacy, organizational skills, proactiveness, strong decision making, ownership mindset and soft skills.• Excellent analytical and problem-solving skills with the ability to manage multiple disciplines simultaneously.• Knowledge of Auto CAD, E-Plan, CAD Worx E&I and SAP.• You've good knowledge of High Voltage Circuit breaker of Air Insulated Substations.This role is based at Aurangabad (Maharashtra)Salary: . Date posted: 04/05/2024 08:14 PM

BASIC QUALIFICATIONS• Minimum B2.2 level German Language Certification is Mandatory, C1 preferred.- Graduation in respective German Language through renowned Campus 2024 can also apply.• Business proficient fluency in both written and verbal English and German languages. • Strong investigation skills to find root cause of metric issues and the ability to provide viable solutions for Sellers. • Awareness of how your direct actions impact the buyer experience and Amazon's potential for bad debt. Flexibility to work various shifts, including working one weekend day or alternative start-end times • Experience with Microsoft Office, including Outlook, Word, and Excel Ability to compose a grammatically correct, concise and accurate written and verbal response. • Embrace constant change with flexibility and good grace. Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow. • Demonstrated ability to deal with ambiguity Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers • Demonstrates effective communication, composure, and professional attitude Exemplary performance record, particularly with regard to quality & productivity Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.DESCRIPTIONOverview: Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Health Specialist within the Account Health Support team acts as the primary interface between Amazon and our business partners. We obsess over providing world class support to Sellers selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. Key job responsibilitiesOverview: Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Health Specialist within the Account Health Support team acts as the primary interface between Amazon and our business partners. We obsess over providing world class support to Sellers selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. POSITION DESCRIPTION: Account Health Support German Specialist LANGUAGE REQUIREMENTS: English & GermanPROCESS TYPE: Voice Process (Inbound and Outbound Calling) SHIFT REQUIREMENTS: Rotational Shifts and Week Offs (should be flexible to work as per business requirements)The Account Health Support Specialist acts as the primary interface between Amazon and our business partners. The Account Health Support Specialist will be responsible for providing timely and accurate operational support to Sellers selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Account Health Support Specialist is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases. The Account Health Support Specialist position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate complex transactions. The Account Health Support Specialist will be required to engage in frequent written and verbal communication. They also will be required to contact business partners by phone. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONSInterpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers. Clear, crisp, and proactive documentation of operational procedures required to tackle known risk related patterns. Problem solving skills. Bachelor's Degree. Demonstrated ability to analyze problems logically. Self-disciplined, diligent, proactive and detail oriented. Time management and organizational skills. Proven ability to work in fast paced dynamic environments where decisions are made without compromising on customer experience and financial losses. Demonstrated analytical and problem solving skills, including the ability to recognize non-obvious patterns. Demonstrated positive, results oriented attitude. Team player capable of learning and sharing knowledge in global team environment. Ability to effectively manage time, and individually prioritize multiple tasks of competing priority. Ability to maintain high levels of confidentiality and data security standards. Demonstrate flexibility to work overtime hours as per business requirement. Proven ability to correctly identify fraud patterns.Salary: . Date posted: 04/08/2024 09:50 PM

Health Care Support Worker (Home Support) - Training Opportunity - HCAP Job ID 2024-121952 City Vancouver Work Location Various Locations Department Health Career Access Program - Home Support (Care Aide) - Training Opportunity - Vancouver, North Vancouver, Richmond, Sechelt, Powell River, Squamish, Bella Coola Work Area Various Home Support sites in BC (Richmond, Vancouver, North Vancouver, Sechelt, Powell River, Squamish) Supplementary Job Title Training Opportunity Additional Sites Various Home Support sites in BC (Richmond, Vancouver, North Vancouver, Sechelt, Powell River, Squamish) Labour Agreement Community Subsector Union 307 - Community BCGEU (40 Hr) Position Type Other Relief Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.5 Job Category Community Health Services Salary Grade V11 Min Hourly CAD $24.80/Hr. Max Hourly CAD $24.80/Hr. Shift Times Various Days Off Various Work Schedule Details Days and hours of work may vary as operationally required Position Start Date As soon as possible, based on school availability Salary The salary range for this position is CAD $24.80/Hr. - CAD $24.80/Hr. Job Summary Come work as a Health Care Support Worker and earn your Care Aide registration with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking to hire Health Care Support Workers via the Health Career Access Program (HCAP). Upon completing the training opportunity, successful candidates will be eligible to register as a Care Aide with the BC Care Aide and Community Health Worker Registry. The Community Health (HCAP Home Support) program requires a total commitment of about 1.5 years. Successful candidates are expected to be available 37.5 hours a week including mornings, evenings, and weekends during the program. They may also work as health care support workers for up to 12 days before starting school. The education portion of the program typically consists of eight months. After graduation, employees are required to fulfill the Return of Service Agreement for 12 months. Funding will consist of 100% of wages, tuition and books during the training program.As an applicant to this job posting, you will be considered for seats at Home Support sites across VCH for various cohorts starting between 2024 and 2025. Applicants will be assigned schools based on seat availability. As a Health Care Support Worker at Vancouver Coastal Health you will:Work under the direction of a Registered Nurse or another regulated healthcare professional.Perform a variety of non-direct and/or non-clinical healthcare supports to clients, residents, families, and/or visitors in long term care, assisted living and home settings in accordance with the established care plan and safety requirements. Qualifications Education & ExperienceProof of Grade 10 completion (or equivalent)For applicants with three years of full-time instruction in English: English 10 completion or equivalent. For applicants with less than three years of full-time instruction in English: Standardized English language proficiency test score. If English is not your first language an English test may be required. HCA-Minimum-Program-Entry-Requirements.pdf (cachwr.bc.ca)Valid BC Driver’s License. Local travel requires the use of a personal vehicle. (for Richmond, NorthShore, Sea to Sky, Sechelt, Powell River, and Bella Coola only).Knowledge & AbilitiesAbility to communicate effectively, both verbally and in writing.Ability to deal with others effectively.Ability to organize work.Physical ability to carry out the duties of the position.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work. Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com