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Emergency Medicine - New Glasgow
Nova Scotia Health Authority, New Glasgow, NS
Requisition ID: 117377 Opportunity Type: Permanent Estimated Annual Salary: 300,000 - 350,000 Type of Remuneration: Hourly Rate Site Visit & Reallocation Allowance Programs: Relocation Program; Site Visit Program For information and to determine eligibility for Department of Health and Wellness Incentives, please contact [email protected] About This Opportunity Aberdeen Hospital (AH) is seeking full-time Emergency Medicine Physicians to join their team. AH, originally founded in 1895 and located in the historic town of New Glasgow, is the regional acute care facility serving residents of Pictou County. Completed in 2017, the emergency department at AH underwent an extensive redevelopment to improve the layout and workflow of the existing space. All rooms are equipped with critical care equipment, and the 25,000 square-foot space features two isolation rooms and specialty rooms including triage rooms and two trauma bays with direct access to the helipad. The Level 2 emergency department provides 24/7 access to emergency services. AH offers a wide range of primary and secondary services through inpatient, outpatient, and community-based services and programs. Services: anesthesiology cancer and supportive care diagnostic imaging emergency medicine family medicine general surgery internal medicine maternal and child services mental health and addiction services nutrition and diabetic counselling obstetrics and gynecology occupational therapy orthopedics palliative care pediatrics physiotherapy radiology Responsibilities provide leadership in the resuscitation and stabilization of major trauma patients and critically ill patients appropriately assess and manage the full spectrum of emergency medicine presentations from injury to unexpected and undifferentiated medical and surgical illness in all ages, to mental health emergencies Expected Hours full-time is defined at 1340 hours per annum, and will involve rotational shift work, including nights, weekends and holidays current shifts are 8h or 10h in length, with 10h of double coverage per day with additional physicians we will be transitioning to casino style 6h overnight shifts and 8h daytime shifts occasional rotations through other Northern Zone Emergency Departments may be required to meet critical operational requirements, however the primary site of work will be the Aberdeen Hospital Qualifications all applicants must be eligible for licensure with the College of Physicians and Surgeons of Nova Scotia (CPSNS) all family physician must have membership with the College of Family Physicians of Canada (CFPC) all specialists must be eligible for certification with the Royal College of Physicians and Surgeons of Canada (RCPSC) membership with the Canadian Medical Protective Association (CMPA) all applicants must have a current PALS Certification all applicants must have a current ATLS Certification all applicants must have a current ACLS Certification For those applicants not holding current CCFP(EM) or FRCPC credentials , ACLS/ATLS/PALS and Advanced Airway certifications are mandatory ED US training is also strongly desirable and supported by the department Community Details Established in 1835, the historical town of New Glasgow is located Pictou County. Overlooking the banks of the East River of Pictou, New Glasgow is at the center of the province's fourth largest urban area.Comprised of the five towns of New Glasgow (location of the Aberdeen Hospital), the County of Pictou, Pictou, Trenton, Stellarton, Westville, and Pictou Landing First Nation, Pictou County is ideally situated along the Northumberland Strait. You’ll find a welcoming community with hard-working and down-to-earth people, enjoying a balanced lifestyle. Just minutes from beautiful beaches, join us and fill your lungs with salty sea air, and enjoy the urban-rural mix that Pictou County has to offer. In your practice, enjoy a collegial atmosphere with access to the tools you need to do your job. Rich in culture, entertainment, and history, come and build the fast- or slow-paced life you desire in Pictou County. Physicians in Nova Scotia provide fulfilling patient care which embraces family life, professional development and community involvement. That's what makes practicing medicine in Nova Scotia unique. Physicians are increasingly attracted to practices that offer team-based care to their patients and allow them to consult with their peers. The size and scale of Nova Scotia allows for better connections across the health care system. Your practice of medicine and your life is richer here. Nova Scotia is more than medicine. Nova Scotia Health (NSH) is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Aboriginal People, African Nova Scotians, Persons with Disabilities and Recent Immigrants. Members of these groups are welcome to apply and self-identify if they wish to be considered under our Employment Equity policy Physicians in Nova Scotia provide fulfilling patient care which embraces family life, professional development and community involvement. That's what makes practicing medicine in Nova Scotia unique. Physicians are increasingly attracted to practices that offer team-based care to their patients and allow them to consult with their peers. The size and scale of Nova Scotia allows for better connections across the health care system. Your practice of medicine and your life is richer here. Nova Scotia is more than medicine. Nova Scotia Health Authority (NSHA) is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Aboriginal People, African Nova Scotians, Persons with Disabilities and Recent Immigrants. Members of these groups are welcome to apply and self-identify if they wish to be considered under our Employment Equity policy.
Registered Nurse (rn), Primary Care
Northern Health, Fraser Lake, BC
Position SummaryDo you have a passion for nursing? We have the position for you! We are seeking a motivated Registered Nurse with a dedication for delivering compassionate patient care to join our team in Primary Care.In accordance with Northern Health's vision of an idealized system of services built on a foundation of Primary Care where people and their families receive primary care services in Primary Care Homes supported by interprofessional teams, the Primary Care Nurse (PCN) practices in accordance with the standards of professional practice and code of ethics as outlined by the BC College of Nurses and Midwives (BCCNM). The Primary Care Nurse (PCN) functions as a member of the interprofessional team and applies best practices to provide competent, safe and ethical care for people and their families in settings such as physician practices, homes, schools and communities. The PCN provides care that includes clinical follow up according to the person's primary Care Plan and the person's personal goals of care to inform plans of care developed collaboratively with the interprofessional team. The Primary Care Nurse will provide direct clinical care and services to individuals, groups and communities.Primary Care Networks are partnerships between the Divisions of Family Practice representing BC's family physicians, the regional health authorities, the First Nations Health Authority (FNHA) and local community partners, along with other community providers such as nurse practitioners. All partners are working together in their local communities and collectively to redesign B.C.'s primary and community care system so that it works better for patients and health-care providers.Shift Rotation/Hours of work: Monday to Friday, Days, 08:30 to 16:30, 09:30 to 17:30New Wage: As of April 1, 2024 the new wage is: $41.42 - $59.52/hourFraser Lake Community Health Centre is a diagnostic and treatment centre with no in-patient or overnight beds. It has four outpatient beds for emergency stabilization and transfer and provide services such as diagnostic imaging, laboratory, and community palliative care support. Other services include primary care, mental health & substance use, occupational therapy and dietitian.Fraser Lake has a population of 1,354 local residents. It marks the eastern edge of the Lakes District, and is located in a land dotted with lakes, rivers, mountain ranges and valleys, where outdoor recreation truly knows no limits. . Check out [a https://www.northernhealth.ca/our-communities/fraser-lake Fraser Lake for more information on this unique rural community.[/a]What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• Registration with BC College of Nurses and Midwives as a practicing RN or RPN registrant.• Three years recent, related clinical nursing experience in primary care nursing and/or chronic disease management settings, including experience developing and providing formal education to patients, families, the general public, or an equivalent combination of training and experience.• Current valid B.C. Driver's License.Skills and Abilities:• Assessment and Intervention - Demonstrated ability to complete initial and ongoing client assessments (clinical and diagnostic reasoning) and provide nursing care through appropriate/ prescribed technical, therapeutic, safety type interventions.• Communication-Demonstrated ability to communicate effectively with the clients, families, the public, medical staff and the members of the interdisciplinary team using verbal, written and computer communication means.• Critical Thinking-Demonstrated ability to integrate and evaluate pertinent data (from multiple sources) to problem-solve effectively.• Person and Family Centered Practice - Ability to promote person-focused care that demonstrates care for and with people and their families/significant others within the context of their community, sensitive to diverse cultures and preferences, client advocacy and social justice concerns.• Teaching people and their families-Knowledge of adult learning principles & facilitation skills to effectively educate people and others about topics essential to health care and well-being. Also able to teach, mentor and support the learning of students and colleagues. • Management-Effectively manages time and resources to support service delivery. Implements activities such as team huddles and other activities to promote communication, cooperation and collaboration across disciplines to facilitate continuity of care.• Leadership-Promotes staff morale, cooperation, assertiveness and risk-taking, creative planning for change and innovations, implementation of NH policies or other protocols, and ongoing professional development of self.• Knowledge Integration-Using factual information, prior learning and basic principles and procedures to support decisions and actions with relevant research-based evidence. Integrates best practice from nursing and health-related disciplines and the humanities, arts and sciences disciplines into professional practice. Understands epidemiological principles, status indicators that measure the health of the northern population.• Population, Public Health and Harm Reduction Approach - develops a core set of population & public health attitudes and values Ability to operate related equipment including relevant computer applications.• Physical ability to perform the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
Regular Probationary Faculty - Earth & Environmental Sciences
Douglas College, New Westminster, BC
Position DetailsPosition Information Position Title Regular Probationary Faculty - Earth & Environmental Sciences Posting Number 00574F Location New Westminster/Coquitlam Campus Grade or Pay Level In accordance with the current Collective Agreement Salary Range Salary Range: $71,846-$115,129. Placement on the faculty salary scale is based on education, professional certification and experience and will be in accordance with the Collective Agreement. Position Type Faculty - Probationary Regular Posting Type Internal/External Regular/Temporary Regular Employment Type Full-Time Posting Category Faculty Start Date 08/16/2024 End Date Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Work Arrangements The Earth & Environmental Sciences Department in the Faculty of Science & Technology at Douglas College is seeking a probationary regular instructor for the 2024-2025 academic year. This position may be up to full-time (100%), and may include teaching in Fall, Winter and Summer semesters.The successful candidate must be able to teach at either one of the two Douglas College Campuses, in New Westminster and Coquitlam.Workload is assigned each year based on available sections. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Earth & Environmental Sciences Department offers an Associate of Science Degree in Environmental Science, an Associate of Science Degree in Earth & Environmental Science, a Diploma in Geological Resources, as well as a broad range of first- and second-year university transfer courses with an emphasis on Environmental Science or Earth Science (Geology). For additional program information, please refer to the Douglas College Earth & Environmental Sciences website .The department is seeking an excellent instructor who enjoys working in a collaborative environment, enjoys fieldwork, and is interested in participating in curriculum and program development.ResponsibilitiesAs a faculty member in the Earth & Environmental Sciences Department you will instruct students, facilitate learning and evaluate student progress in College courses. You will plan, organize and manage learning activities and resources, provide academic advice to learners and maintain quality learner-centered instruction. You will plan and participate in field trips and field schools that may require overnight travel (up to two weeks) and camping.You will also be expected to attend meetings, participate in faculty and college-wide committees and engage in ongoing professional development. To Be Successful in this Role You Will Need The minimum qualifications for this position are:1. MSc. in the Geological Sciences or equivalent degree in science, environmental science, or applied science;2. Teaching experience at college or university level;3. Experience in the mineral exploration and/or mining industries and field-work;4. Ability to teach structural geology and exploration and mining classes at a second-year level;5. Interest in mentoring students entering Earth and Environmental Science-related industries;6. Ability to work co-operatively as part of the Department of Earth and Environmental Sciences and to contribute positively to the college community.Applicants will be considered for this position based upon their experience, qualifications and availability. Applicants must be capable and willing to work in the lecture room, laboratory, and rugged outdoor geologic field school environment. Link to Full Position Profile Needs a Criminal Records Check No Posting Detail Information Open Date 02/07/2024 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca .This posting will remain open until filled with a first review date of February 23, 2024.Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying.All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/11820
Security Command Centre Operator
Paladin Security, Burnaby, BC
OverviewPaladin Security: Making the World a Safer and Friendlier Place because we CARE !Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! We are looking for experienced Security Operators to join our team!Become an integral part of the safety and security team and help coordinate the emergency response for Critical Infrastructure in the Province. This is a great opportunity to gain experience working at one of the most sophisticated Security Alarm monitoring and security command centers in North America and be part of a high-performing team. Additionally, you will receive exposure to an enterprise security environment that's truly integrated in terms of implementing industry-leading security-based technology and security systems to mitigate risk including drones and other technology.?Unlock a $1,000 Hiring Bonus! If you are the successful candidate for this role, you will receive a structured payout, distributed in 4 monthly installments post-employment commencement. Job Skills / RequirementsIn this role, you will be coordinating the emergency response, monitoring, and dispatching the appropriate resources to our client facility across the province. The Security Command Centre ensures a 24/7 communication link between client field staff, management, on-call personnel, and various subcontractors. The Command Centre provides a centralized point of contact for any security incident that occurs on or in relation to a client facility or property. Our Operators must have the ability to direct, communicate, and instruct officers in the field as necessary. This position requires that all Operators be prepared to provide an exceptional level of customer service and support to both internal and external customers, as well as other Paladin employees.Pay Rate: $24.33/hr, increasing after successful completion of 3-week training program.Work Hours: These are 24/7 positions, so candidates with open availability to work morning, afternoon, and overnight shifts are preferred.RESPONSIBILITIES:•Monitor and dispatch alarm events and live crime in progress via video monitoring•Initiate after-hour emergency service calls and security requests•Triage technology and security systems deficiencies through the service request process•Handle incoming / outbound calls and email communication Conduct surveillance, patrol, access control, and technical analysis•Record and maintain incident reports and evidence packages•Adhere to established departmental procedures and Municipal, Provincial, National, and Industry Standards•Use exceptional customer service skills while remaining calm and focused in stressful, high-pressure situations, adapting quickly in a dynamic environment•Actively listen to the caller to summarize key points of information and enter them into the computer system•Actively seek win-win solutions, always maintaining professionalism in cases of healthy conflict and in supporting / managing differences of opinion•Maintain a working knowledge of computers, networks, and security systems (CCTV, remote video, access control, etc.)•Monitor designated company locations remotely and rovide dispatch information to emergency responders as appropriate•Provide support to our internal customers•Conduct daily assigned compliance auditsQUALIFICATIONS:•Minimum 1-year of work experience in the security industry•Minimum 6-months work experience in:•A Control Centre, Security Command Centre or Call Centre environment; and,•Administrating a Security Access Software program (Lenel, GE, DSC, Keyscan, etc.); and,•Using integrated software security (CCTV, Access, Intrusion); and,•Automatic Call Distribution (ACD) systems, Telecom IP phone service, and operation; and,•Photo ID software, hardware, HID card product line; and, Programming and monitoring with integrated software (ex. Lenel, Bold, DSC, GE, Europlex, Keyscan)•Operational knowledge and working understanding of alarm receivers and servers (ex. BOSCH, Surgard)•Experience in a professional setting and providing a positive customer experience•Strong computer proficiency, specifically in Microsoft Office suite, with a minimum typing speed of 45wpm•Ability to work independently in a varied and fast-paced team environment while maintaining objectivity, situational awareness, and cognitive flexibility for demanding events to happen at any time during your shift•Excellent time management, organizational & prioritization skills•High level of discretion and the ability to maintain confidentiality of all company information, procedures, facilities systems, and investigations•Thorough knowledge of security and threat/risk assessments Additional Information / BenefitsPALADIN OFFERS YOU:•Career advancement opportunities and ongoing training•Ergonomically designed workstations, including standing desks•Rewards and recognition, including monthly Client Service Awards, Superstar, Performance & Performer Awards•Extensive Health, Medical, and Dental Benefits + our Wellness program#VR3This is a Full-Time position
Team Leader | Mental Health & Substance Use (ACT)
Interior Health Authority, Kelowna, BC
Position SummaryInterior Health has an exciting relief Full Time opportunity now available for a Team Leader, Mental Health & Substance Use (Assertive Community Treatment-ACT) team at the Outreach Urban Health Centre in Kelowna, B.C. Who are we looking for?We are seeking an experienced mental health professional with experience in a leadership capacity and with the ability to form strong relationships to join our team. Salary Range:Effective April 1, 2024, the pay scale for this position is $47.24 to $58.99What we offer:• Competitive salary and an attractive remuneration package• Career Growth• Employer paid training/education• Employer paid vacation (per collective agreement)• Medical Service Plan• Employer paid insurance premiums • Extended Health & Dental coverage • Contribution to Municipal Pension Plan• Balanced lifestyleWhat Will You Work On?A team leader with community Mental Health & Substance Use is responsible for the day-to-day operation and clinical supervision of staff in the specific programs. The team lead will provide program support, liaise with community partners and mentor and support clinical staff in the program.The Team Leader provides line leadership, supervision, clinical support, service delivery level problem solving to multidisciplinary Mental Health & Substance Use teams, and direct client care as required.The Team Leader works to deliver high quality, client focused programs across the continuum of community services and provides liaison to local agencies and other service providers. The Team Leader is also responsible for the planning, implementation, coordination, and evaluation of clinical practice to ensure quality client care outcomes.Scheduling Information:Shift times are from 08:00 to 16:00 hours. This role has a regular overnight on-call component.About this location/unitThis position is with the Assertive Community Treatment (ACT) team which is an outreach role supporting clients with severe and persistent mental illness and/or addictions.ACT is a team treatment approach designed to provide comprehensive, community-based psychiatric treatment, rehabilitation, and support to persons with serious and persistent mental illness such as schizophrenia. Among the services ACT teams provide are: case management, initial and ongoing assessments; psychiatric services; employment and housing assistance; family support and education; substance abuse services; and other services and supports critical to an individual's ability to live successfully in the community. Clients served by ACT are individuals with serious and persistent mental illness or personality disorders, with severe functional impairments, who have avoided or not responded well to traditional outpatient mental health care and psychiatric rehabilitation services. Persons served by ACT often have co-existing problems such as homelessness, substance abuse problems, or involvement with the judicial system.How Will You Make an Impact?Joining our IH team will allow you to challenge yourself professionally while enjoying all the personal pursuits available to you within this fantastic community. Mental health professionals are able to improve the outlook for people who may feel hopeless and lost as well as improve the navigation of services for families. How Will We Help You Grow?The Team Leader will be a part of a supportive team and will have the opportunity to develop knowledge of all community based Mental Health & Substance Use services. In addition, the team lead will have the opportunity to support a larger vision of substance use services. There is ongoing opportunity to mentorship and education. Reasons to Apply at Interior Health... What we can do for youWe offer a work environment conducive to growth and development of strong clinical skills and a work environment that supports and promotes psychological health & safety for all. We offer the opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire. Come live, work and play where others only vacation. Make a difference. Love your work. Apply today!QualficationsEducation, Training, and Experience:• A Master’s Degree (from an accredited educational institution) in a social or behavioral science field relevant to the position. • Four years recent related experience including experience in individual, family and group modalities of practice in the clinical specialty of the assigned area.• One year recent experience in a leadership capacity, or an equivalent combination of education, training and experience.• Current valid BC driver’s license.As part of your application, please ensure to:• Upload your resume, cover letter (if Out of Province indicate if you are relocating to the area and when)• Upload a copy of your Master’s Degree• Upload copy of your Driver’s License (Class V)
Registered Nurse
Bayshore Medical Personnel, Saint-Gabriel-de-Valcartier, QC
JOB SUMMARYThe Cadet Camp Registered Nurse will work at a Cadet Training Centre (CTC) clinic and will be responsible for the provision of primary health care and first aid. This will involve direct patient care to onsite Regular Force, Reserve Force, Cadet Instructor Cadre and cadet members. They are also responsible for first aid only to cadet civilian instructors and onsite civilians. The provision of service to patients is on a walk-in basis. These activities include conducting patient history and physical assessment, patient screening, performing selected diagnostic and therapeutic interventions, counselling of patients on preventative health care as well as facilitating access to health services and referrals. The HCP must be available for either eight or twelve-hour shifts as per clinic schedule and identified on the Task Authorization Request, including weekday and weekend shifts. No overnight or field duty will be required. Certain camps may require on-call. Please see camp staffing matrix for specific camp locations.Language of work may be in English and/or French, depending on geographic location.DUTIES AND RESPONSIBILITIES• Apply the policies, procedures and rules for provision of medical services to on-site Regular Force, Reserve Force, Cadet and civilian members;• Assess patients who report to the clinic;• Administer care and urgent care treatment to patients and/or provide information to help them resolve their own health issues;• Refer cases beyond their knowledge and expertise to the Charge/Head Nurse or higher medical authority for assessment;• Record relevant observation notes, recommendations and appropriate treatments in the patient’s medical file;• Provide OTC medication in accordance with their level of responsibility, qualification, and provincial registration or delegated authority, as per the local garrison/base surgeon;• Ensure follow-up with patients whose health issues require it and keep the Charge/Head Nurse or higher medical authority informed;• Contribute to the promotion of hygiene, safety and prevention of medical problems among camp members;• Participate in the performance of tasks required for the proper functioning of the clinic in the interest of providing members with the best service possible;• Assist physician during clinic hours, a physician can be a medical doctor, Physician Assistant or a Nurse Practitioner;• Along with each cadet, reviewing and filling out Cadet Intake Form, collecting cadet's drugs and placing them in a bag bearing the cadet's identification;• Handing out cadets' drugs to the responsible officer explaining to him/her the purpose ofthe drugs, the respective dosage, side effects and how to fill the Medication Record sheet; • Promoting cadets' hygiene, prevention of disease, and safety;• Provide medical oversight and review of cadet medical intake forms during the camp intakes; this will include the review of medical documents provided by the family, the review of cadet medication and collection of prescribed medications. These medications will be collected, logged and provided to the camp authority with appropriate administration instructions;The head/charge nurse is responsible to complete all of the above tasks as well as:o The head/charge nurse is responsible to assess patients and determine appropriate levels of care as per clinic sops. This may include contacting the medical director, transferring patients to local civilian facilities or recommending that the patient be returned to their home; ando Respond to queries from local health professionals, DND/CAF health professionals, cadet regional medical liaison officer and cadet camp leadership. Responses will be in accordance with the privacy act and the patients’ best interest.• As required, provide supervision and mentorship to student nurses on official rotation from an accredited learning program.• Other associated tasks relevant to this occupational group.The administrative functions of cadet registered nurse and charge/head nurse are as follows:• Answer phone calls, and emails relevant to clinic operation and patient well-being;• Conduct follow up phone calls and emails to other health care practitioners, parents or appropriate cadet/medical authority on patient well-being;• Faxing, photocopying and completing of various clinical, cadet and DND/CAF medical and administrative forms;• complete clinic stock taking, clinic medical and supply order requests and replenish clinic supplies and work areas accordingly;• Provision of medication management and audits for the various cadet camp companies;• When working as the charge/head nurse, responsible for the overall function of the clinic to ensure patient care;• When working as the charge/head nurse, responsible for the clinic daily/weekly/monthly reports, statistics and other reports as assigned;• When working as the charge/head nurse responsible to the regional cadet medical liaison officer for clinical matters; and• When working as the charge/head nurse responsible to the appropriate base surgeon in regards to medical matters in reference to Scope of Practice and Level of care.• Adhere to Bayshore Policies and Procedures• Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System• Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns. Responsible for completing Accident Reports for all direct reports who injure themselves on the job, within 24 hours of the incident• Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnelREPORTING RELATIONSHIPSReports directly to the Bayshore Medical Personnel Regional Liaison.QUALIFICATIONSAll Cadet Camp Registered Nurses must, as a minimum, have:• A Baccalaureate Degree in Nursing from a recognized Canadian university or Diploma from a Canadian College or CEGEP;• A Registered Nurse licence from the provincial or territorial professional college or association in the province of practice;• A current Certificate of Basic Life Support (BLS) for Healthcare Provider or Cardio-pulmonary Resuscitation/Automated External Defibrillator (CPR/AED) Level C or HCP;• Must successfully complete the Reliability Status Check (RS) ; and• Must successful complete the Police Records Check (PRC)/Vulnerable Sector Screening (VSS) process. These documents are mandatory and necessary as you will be working with youth.Other Skills and Abilities:• Current N95 mask fit certificate (every two (2) years)• Workplace Hazardous Material Information System (WHMIS) Certification (every two (2) years);
Permanent, Part-time Support Worker / DSW (Developmental Services Wkr)
Community Living Trent Highlands, Peterborough, ON, CA
Please note: Email up to date resume and cover letter to for the following position. We cannot check responses of postjobfree.comLOOKING FOR A REWARDING CAREER?We are recruiting Permanent, Part-time Direct Support Professionals to work in our Community Homes in Peterborough, Lindsay & HaliburtonPOSITIONS: Permanent Part-time Support WorkerRESPONSIBILITIES: Support Workers carry out all duties in accordance with established routines of the home or program location. You will be responsible for providing support to people living with a developmental disability to live, learn, work, and participate as a member of the community. You will:- Carry out regularly assigned / prescribed duties related to the provision of support.- Support assessment of the day-to-day needs of people served, implementation of life plans and monitoring the achievement of personal goals and outcomes.- Provide appropriate personal / physical care, including medication administration and crisis response.- Liaise with friends and family to address needs of person supported and to share information.- Support life skills training one-to-one and in groups and provide emotional support.- Perform housing support duties to maintain a safe, clean, and secure environment.REQUIREMENTS:- Minimum one-year post-secondary education in Human Services (i.e., PSW, etc.); 2-year college diploma/degree in Developmental Service Worker (DSW) or related Human Services preferred.- Commitment and adherence to CLTH’s Covid-19 vaccination policy requirements.- Valid Emergency First Aid certificate required.- Valid Non-Violent Crisis Intervention certification required.- Must be flexible and able to work all shifts including daytime, evenings, awake overnight shifts, weekdays, weekends, and holidays to a maximum of 22.5 hours per week.- Valid Class G Driver’s License and Acceptable Driver’s Abstract. Those with a G2 license may be considered as well.- Proof of valid vehicle insurance including passenger coverage. Access to a reliable vehicle is preferred.- Criminal Reference Check and Vulnerable Sector Screening.- Relevant experience with people living with developmental disability and their families.- Computer literacy (Microsoft office, e-mail, internet).If you have most, but not all the above prerequisites, please still consider applying. If you are willing to work toward meeting our requirements, we are willing to consider working with you.SALARY: Hourly Wage Range $25.38 to $25.84TO APPLY: Email up-to-date resume and cover letter to , or go to CLTH.ca/apply
120602 - Project Manager II
Vancouver Coastal Health, Richmond, BC
Project Manager II Job ID 2024-120602 City Richmond Work Location Richmond Hospital Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 09 Min Hourly CAD $54.19/Hr. Max Hourly CAD $77.89/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $54.19/Hr. - CAD $77.89/Hr. Job Summary Come work as an Project Manager II with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an Project Manager II to join the Fentiman LTC Start-Up Costs team. Apply today to join our team! This position will work on the Richmond Lions Manor-Fentiman project, a new long-term care home coming to Richmond. It will be an eight-storey campus of care and the long-term-care home will be designed as “households.” The campus will also include an adult day program and overnight respite, as well as a hospice unit and a 37-space child care facility. Join a compassionate and supportive team that’s making a difference in the community. As a Project Manager II with Vancouver Coastal Health you will:Report to the Project Director or Steering Committee, the Project Manager leads and directs all aspects of assigned projects for designated programs/services within a Community of Care (CoC) and/or throughout Vancouver Coastal Health (VCH).Ensure that project deliverables are completed on time and on budget, as described in the project plan.Lead and coordinate project activities including financial responsibility for the project and management of resources as deemed necessary to meet the schedule and budget for project deliverables.Work with stakeholders at all levels and inspires others to achieve goals and deliverables through facilitation, effective communication of corporate visions, and ensuring the culture is one in which individual competencies can thrive.Establish project team and provides leadership, guidance and support to designated project staff.Project may involve process improvement and work redesign, productivity review/staff deployment and the provision of strategic information to support those processes.Gather findings and recommendations have a direct financial and staff resources impact.Communicates with all levels of staff and management within the CoC and/or across VCH to facilitate consensus, consult, negotiate and share information.Liaises with consultants, vendors and other health care entities and other external agencies to negotiate contracts for the provision of goods and services. Qualifications Education & Experience Master’s Degree in Health Services Administration, Business Administration or relevant health care disciplineSeven (7) to ten (10) year's recent, related experience that includes hospital budgeting, managing large-scale projects, and facilitating and managing consultation processes with a wide range of stakeholder groups.Current registration with relevant professional College/Association, if applicable.Excellent communication skills to function within a complex interdisciplinary environment including ability to communicate with the physician community.Computer literacy with word-processing, spreadsheet, presentation, project management and database applications.Knowledge & AbilitiesDisplays comprehensive knowledge of project management principles and methodologies and ability to coach team members on these skills.Uses sound business acumen to manage the fiscal resources of assigned projects/services in a manner that is financially responsible and consistent with overall goals of the organization.Utilizes initiative, vision, independent thinking and creative problem-solving abilities to implement project plans and realize project completion.Maintains a broad knowledge of patient care delivery systems in primary, acute and community settings.Maintains a thorough understanding of available resources for projects and applicable stakeholder groups, provides feedback and detailed analysis on project processes and makes recommendations as required.Utilizes effective facilitation, persuasion and negotiation abilities to achieve consensus, resolve conflict and achieve desired outcomes.Works effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
ADMN O 24R - Merchandise Program Manager
BC Liquor Distribution Branch, Burnaby, BC
About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page . Retail Operations, encompassing the three retail business units of Merchandising, Marketing and Store Operations, is responsible for the daily operations of the 198 BC Liquor Stores. The Retail division develops and executes key strategies to drive business, creates systems and processes, and establishes daily retail procedures to maximize operational excellence, while upholding BCLDB's core values of service, relationships, and results. Working in this vibrant, creative, and supportive team environment will see your knowledge, skills and innovativeness thrive to unparalleled levels. About this role: Reporting to the Senior Manager Merchandise Programs and Space Planning, the Merchandise Program Manager is an integral part of the execution of merchandising strategies in all marketing activities. This position is the fundamental link between the Marketing and Merchandising Department in regard to merchandising directives and initiatives. The Merchandise Program Manager is responsible to manage the merchandising activities that support merchandising/marketing objectives. This position also manages the tasting program across all BC Liquor Stores. This position is responsible to ensure effective execution of merchandising programs by leading the cross-functional communication, planning, and coordination between retail business units (Merchandising, Marketing, and Store Operations) and Suppliers. The Merchandise Program Manager will use strong communication skills to engage and build trusted professional relationships with various suppliers to strengthen merchandising programs within BC Liquor Stores. A criminal record check is required. Candidates must have the ability to travel overnight within the Province of British Columbia. Work environment is fast paced with high pressure, tight deadlines and changing priorities. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for permanent or temporary future opportunities may be established. Position requirements: Education and Experience: A degree or diploma in business administration, marketing, communications, merchandising or related discipline and a minimum of two (2) year of recent, related experience*. OR A minimum of three (3) years of recent, related experience*. *Recent, experience must be within the last 6 years and include the following: Experience working in a large, distributed retail environment. Experience managing merchandising/marketing programs and initiatives. Experience with leading and directing the work of others. Experience working with internal stakeholders and external vendors. Preference may be given to candidates with experience in the following: Experience working in the beverage alcohol industry. **A large retail environment is defined as a work environment that has one or more of the following: over 500 employees in the whole organization, over $30 million in revenue, over 25 brick and mortar locations. Candidates must include this information in their application as it will be used to assess each candidate's qualifications. Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities, and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Evelyn Chen, HR Advisor at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces . The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services Additional Information Merchandise Program Manager
BAND 3 - Category Manager, Wholesale Supply Chain
BC Public Service, Burnaby, BC
Posting Title BAND 3 - Category Manager, Wholesale Supply Chain Position Classification Band 3 Union N/A Work Options Location Burnaby, BC V3J 1N3 CA (Primary)Salary Range $86,200.00 - $122,100.01 annually Close Date 4/18/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary Category Manager, Wholesale Supply Chain Band 3About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. The BC Liquor Distribution Branch Wholesale Operations division is the hub of beverage alcohol distribution in British Columbia. There are three business units; Wholesale Supply Chain, Pricing & Imports and Distribution, working in partnership with suppliers to maintain a resilient and responsive supply chain whilst focusing on exceeding our customers' expectations, and giving back to the communities we serve. The Wholesale division's ethos of continuous improvement through innovative strategies, unmatched relationships and talented teams makes this a vibrant and stimulating environment in which to keep developing your expertise and knowledge.About this role:The Category Manager is the LDB's point person, and expert in all aspects of a category of wholesale liquor products. The Manager is responsible for leading, managing and providing expert advice and recommendations regarding all aspects of the product category. This involves analyzing data and industry feedback while selecting and managing an assortment of wholesale liquor products for the BC market to meet the needs of retailers and consumers. The Category Manager is accountable for the financial results of the product portfolio and for managing the end-to-end lifecycle of the assortment.The Category Manager is a key member of the LDB's management team, responsible for leading and managing the Wholesale assortment of liquor products. The Manager is relied upon to apply expertise in a product category and decide whether products are stocked or non-stocked within the LDB distribution centre. The Category Manager is accountable for the financial results of a category of products for the business.To accomplish its objectives, the position develops and maintains effective working relationships with: Director Wholesale Supply Chain and the LDB management team: provides advice, guidance and recommendations regarding all aspects of merchandising a category of products; leads the design, implementation and monitoring of product assortments to drive profitability. Industry representatives (e.g., suppliers and related industry organizations): Represents the business regarding all aspects of product evaluation and registration processes in meetings with suppliers; provides information regarding the product on-boarding/off-boarding process; manages/conducts orientation sessions; monitors product performance; initiates action to resolve product-related issues; and exchanges information. Provincial and Federal Ministries; Exchanges information regarding products in BC (e.g., packaging and quality control standards). Private Retail Channel and Industry Associations: Develops feedback mechanisms, meets with, and presents plans to private retailers and associations that represent retail industry interests. LDB operational support (e.g., Finance, Human Resources, etc.): obtains expertise and guidance; approvals; and exchanges information. Contractors: leads, manages and directs professional services contracts. Employees: provides leadership, direction and guidance; monitors performance and provides feedback and coaching; provides formal supervision and discipline, as required. A criminal record check is required.This position operates in an office environment. The successful candidate must have the ability to visit supplier facilities and distribution centres. This position may require the ability to travel overnight within the Province of British Columbia.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent or temporary future opportunities may be established.Position requirements:Education and Experience: A degree related to business management, supply chain management, operations management, category management or related discipline. A minimum of two years of recent work experience* in vendor management, category management and/or product selection with an emphasis on category management at a corporate level. ORA combination of education, training, and experience may be considered, i.e., more than 10 years of recent, work experience as listed above with secondary (high) school diploma or equivalent certificate.Preference may be given to those candidates with the following: Experience in the liquor industry. Experience building and maintaining productive working relationships with key stakeholders. Experience managing merchandising operations for a large (>500 suppliers/vendors), distributed wholesale/retail operation. Experience supervising staff and establishing priorities, allocating, and managing human and fiscal resources. *Recent work experience must have occurred within the last 10 years.Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Rebecca Levick, HR Advisor at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces .The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management
BAND 3 - Category Manager, Wholesale Supply Chain
BC Liquor Distribution Branch, Burnaby, BC
Category Manager, Wholesale Supply Chain Band 3 About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. The BC Liquor Distribution Branch Wholesale Operations division is the hub of beverage alcohol distribution in British Columbia. There are three business units; Wholesale Supply Chain, Pricing & Imports and Distribution, working in partnership with suppliers to maintain a resilient and responsive supply chain whilst focusing on exceeding our customers' expectations, and giving back to the communities we serve. The Wholesale division's ethos of continuous improvement through innovative strategies, unmatched relationships and talented teams makes this a vibrant and stimulating environment in which to keep developing your expertise and knowledge. About this role: The Category Manager is the LDB's point person, and expert in all aspects of a category of wholesale liquor products. The Manager is responsible for leading, managing and providing expert advice and recommendations regarding all aspects of the product category. This involves analyzing data and industry feedback while selecting and managing an assortment of wholesale liquor products for the BC market to meet the needs of retailers and consumers. The Category Manager is accountable for the financial results of the product portfolio and for managing the end-to-end lifecycle of the assortment. The Category Manager is a key member of the LDB's management team, responsible for leading and managing the Wholesale assortment of liquor products. The Manager is relied upon to apply expertise in a product category and decide whether products are stocked or non-stocked within the LDB distribution centre. The Category Manager is accountable for the financial results of a category of products for the business. To accomplish its objectives, the position develops and maintains effective working relationships with: Director Wholesale Supply Chain and the LDB management team: provides advice, guidance and recommendations regarding all aspects of merchandising a category of products; leads the design, implementation and monitoring of product assortments to drive profitability. Industry representatives (e.g., suppliers and related industry organizations): Represents the business regarding all aspects of product evaluation and registration processes in meetings with suppliers; provides information regarding the product on-boarding/off-boarding process; manages/conducts orientation sessions; monitors product performance; initiates action to resolve product-related issues; and exchanges information. Provincial and Federal Ministries; Exchanges information regarding products in BC (e.g., packaging and quality control standards). Private Retail Channel and Industry Associations: Develops feedback mechanisms, meets with, and presents plans to private retailers and associations that represent retail industry interests. LDB operational support (e.g., Finance, Human Resources, etc.): obtains expertise and guidance; approvals; and exchanges information. Contractors: leads, manages and directs professional services contracts. Employees: provides leadership, direction and guidance; monitors performance and provides feedback and coaching; provides formal supervision and discipline, as required. A criminal record check is required. This position operates in an office environment. The successful candidate must have the ability to visit supplier facilities and distribution centres. This position may require the ability to travel overnight within the Province of British Columbia. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for permanent or temporary future opportunities may be established. Position requirements: Education and Experience: A degree related to business management, supply chain management, operations management, category management or related discipline. A minimum of two years of recent work experience* in vendor management, category management and/or product selection with an emphasis on category management at a corporate level. OR A combination of education, training, and experience may be considered, i.e., more than 10 years of recent, work experience as listed above with secondary (high) school diploma or equivalent certificate. Preference may be given to those candidates with the following: Experience in the liquor industry. Experience building and maintaining productive working relationships with key stakeholders. Experience managing merchandising operations for a large (>500 suppliers/vendors), distributed wholesale/retail operation. Experience supervising staff and establishing priorities, allocating, and managing human and fiscal resources. *Recent work experience must have occurred within the last 10 years. Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Rebecca Levick, HR Advisor at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces . The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management Additional Information Category Manager, Wholesale Supply Chain
Vice President, Security and Safety
Four Seasons Hotels and Resorts, Four Seasons Corporate Office Toronto, Any
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Vice President, Security and Safety Job Summary: The Vice President Security and Safety serves as the executive responsible for the strategic oversight, development, and implementation of the organization's physical security, safety, and medical programs. This position is responsible for creating, implementing, and maintaining policies and programs designed to protect Four Seasons employees, guests, and residents and to ensure the protection of company assets and reputation. The scope of this position does not include information security but requires close liaison with executives and others responsible for this function.The VP Security and Safety will proactively engage with property (hotel/resorts/residential) and corporate teams to develop, influence and nurture trust-based relationships, to promote security awareness, and recommend innovative solutions to emerging challenges. The position is also expected to participate in relevant professional organizations and to develop and maintain relationships with government and law enforcement officials as appropriate to the role.How the role will interact with the properties:The VP Security and Safety will provide leadership and strategic direction while proactively building collaborative relationships with property Security and Safety Leaders, Regional Directors of Security, General Managers and Regional Vice Presidents. This will include property visits, conference calls and internal regional conferences.How the role will interact with Four Seasons Corporate organization:In addition to coordinating with the properties and regional teams, the VP Security and Safety will develop strong collaborative relationships with Executive Leadership, and functional leaders including, but not limited to, Risk, Legal, Public Relations, Design Services, People and Culture and Information Technology. This will include cross briefing on issues management, building consensus for new strategies, working with other departments to deliver security and crisis management, and acting as an in-house expert consultant on safety, security and crisis management issues. Essential Functions: The position is responsible for delivering and promoting a safe and secure environment for employees and guests and to ensure the protection of company assets and reputation. Critical responsibilities of the role include oversight, design, development, and implementation of the following:Program Implementation and GovernanceSecurity, safety and medical program standards, guidelines, and toolsAnnual security and safety goals and objectivesIncident reporting, trend analysis and after-action reviewsKey Performance Indicator (KPI) tracking and analysisSecurity and safety compliance and training programsEnterprise health, safety, security, and hygiene management system (Lead With Care)Team Development and ResourcingSecurity and safety organizational designLeadership of the Corporate Security and Safety TeamOngoing development of Regional Directors of SecuritySupport with final selection and onboarding of Security Leaders at existing and new propertiesRisk Assessment and IntelligenceAnnual internal security risk and compliance self-assessmentExternal 3rd party property security and safety programBusiness and security intelligence monitoring and analysisEmergency Response and Crisis ManagementProperty Crisis Management Plan templates and proceduresEmergency and crisis management tabletop exercisesCorporate Crisis Management Plan programTraining for Corporate Crisis Management TeamConsultative support for properties and corporate teams responding to emergency and crisis events.Collaboration with Public Relations on crisis communicationIn addition to the above responsibilities, the VP Security and Safety is also responsible for the following:Providing equivalent security and safety services and functions for Corporate and Regional Offices.Conducting security related investigations as required.Providing coordination of Executive Protection as needed.Supporting implementation of the travel safety program for employee business travelers in collaboration with the People and Culture Department and Corporate Services.Maintaining close liaison with the equivalent posts at other international hospitality brands and building relationships with professional bodies and law enforcement and government contacts. Key Success Factors: An exceptional relationship manager with the ability to develop and nurture trust-based relationships at all levels of an organization and across key stakeholders including external government relations.A broad and diverse set of skills and experiences relevant to the delivery of security, safety, and medical services in the hospitality context.At ease with strategic planning and policy development, including building consensus across a complex stakeholder environment.Ability to anticipate, influence and respond, allowing the organization to rapidly adjust to changing circumstances which might impact security, safety or crisis management.Effective at communicating recommended courses of action, appropriate to the brand, in response to complex problems.An innovative mindset, constantly looking for new approaches, technology and best practices.A relentless passion for excellence and the ability to instill that in others through inspirational leadership.Ability to build competitive advantage through the development of pragmatic and original solutions matched to Four Seasons brand.Global perspective, including multi-cultural understanding and a communication style appropriate for all geographies. What You Bring: Minimum 10-15 years of relevant industry experience in increasingly significant leadership roles.Bachelor's degree or equivalentCertified Protection Professional (CPP) and/or Physical Security Professional (PSP) certifications or similar are a plus.Relevant qualifications or equivalent in leadership and management.Proven experience and exposure in international security, including managing issues and crises.Ability to demonstrate, either through qualifications or experience, an understanding of anti-terrorism and law enforcement operations in the commercial context.Knowledge of health and safety requirements (e.g. OHSA, NEBOSH, IOSH, etc.) and experience in managing safety programs.Experience implementing contemporary security technology systems to support security and crisis management, including vendor selection through the Request For Proposal process. Key Skill Requirements: An evident senior leadership and management pedigree.The ability to develop consensus, within a diverse and fast paced organization, with often conflicting priorities, between multiple internal and external stakeholders.Excellent administrative and organizational skills.Knowledge of the hospitality or real estate sector in addition to the required security experience.Ability and appropriate qualifications to conduct investigations.Experience developing and delivering training within a multi-national organization.Computer literacy at high level to include Microsoft Windows Excel, Word, PowerPoint, etc.The ability to make sound business recommendations and decisions on assigned responsibilities.A high degree of analytical ability and inductive thinking.An ability to rapidly understand issues in unrelated business disciplines.Expertise in the analysis of security threats, risks and vulnerabilities in international settings including both qualitative and quantitative methods.Demonstrated ability to provide competent judgement relating to the assigned responsibilities.Ability to work with multiple direct reports. Other Duties: Will be required to provide afterhours and weekend support as needed to respond to issues or crises.May require overnight travel up to 30% of the time.This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 03/29/2024 09:58 AM
Guest Activities Animator
Fairmont Hotels and Resorts, Lake Louise, Any
Company DescriptionEmbrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!What is in it for you:Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing supportDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Spa Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and eventsOpportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with AccorJob DescriptionThe Animator is responsible for the day to day organization and implementation of the various activities available throughout the Resort Activities Department. This includes group presentations, guided activities, and various social & kid's events. The coordinator must possess a combination of guest service excellence with a friendly, outgoing disposition. This role requires someone who is willing to be a self-starter with a contagious enthusiasm for the local area. As a key member of our Resort Activities department, the thoughtful attention you provide to our guests will make them feel welcome and valued.If you are a passionate people person looking for a fun and energetic summer position in a stunning location then we would love to hear from you.Organize activities both on and off property and supervise up to 12 peoplePerform interpretive presentations to groups of up to 50 people on a regular basisEnsure the guest activity areas are clean and well prepared with adequate suppliesAssist in organizing, updating and maintaining information in our online activity booking systemIn collaboration with the team, develop interesting Social Events and Kids activities that appeal to all of our guests. Train all team members on how each activity should be executed and follow-up for consistency and service excellence.To assist in continuous marketing and promotion of all Guest's activitiesDirect customer interaction - exemplary in all aspects of customer serviceInstruct guests in use of equipment and ensure safety regulations are adhered to by hotel and government regulationsConsistently offer professional, friendly and engaging serviceAssist in promoting the facility and organize special events as requiredFacilitate relations with various hotel departments to achieve common goalsResponsible for a cash floatEnsure a clean and safe working environment, and actively participate in health and safety initiativesAdhere to all hotel environmental policies and initiativesAbility to meet the physical requirements of the role, including:Frequent standing and walking throughout shiftOccasional kneeling, pushing, pulling, liftingOccasional ascending or descending ladders, stairs and rampsCapable of lifting and moving canoes (90 pounds+)Capable of pushing pool towel bins (90 pounds+)Support Resort Activities team with rental shop, health club, Fairmont fitness and other resort activities duties as requiredCarry out any other tasks as assignedQualificationsMinimum 1 year of experience in facilitating recreational activitiesCertification in CPR and First Aid requiredStrong interpersonal and problem solving abilitiesProven excellent guest services skills, including professional verbal communication skillsComfortable presenting to large groups of people on a regular basisExtensive customer service experience, ability to work effectively with a diverse range of peopleHighly responsible, creative, energetic, reliable, and demonstrating initiative as requiredAble to work independentlyProficiency in MS Office (Word, Excel, Outlook and design software)Knowledgeable about the hotel, surrounding area, and National Parks is an assetRetail or cash handling experience an assetIGA Apprentice Guide certification an assetClass 4 driver license an assetYou may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.Additional InformationVisa Requirements: Applicants must be legally eligible to work in Canada. APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.comWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilitiesABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:08 AM
CHLDCC 18R - Auxiliary Child Care Counsellor
BC Public Service, Burnaby, BC
Posting Title CHLDCC 18R - Auxiliary Child Care Counsellor Position Classification Child Care Counsellor R18 Union GEU Work Options On-Site Location Burnaby, BC V3J 1N3 CA (Primary)Salary Range $35.1121 - $39.7943 hourly Close Date 4/24/2024 Job Type If and As When Needed Temporary End Date 3/31/2025 Ministry/Organization BC Public Service -> Children & Family Development Ministry Branch / Division CYMH - Provincial Deaf and Hard of Hearing Services Job Summary An excellent opportunity to join a dynamic team!The Ministry of Children and Family Development promotes and develops the capacity of families and communities to care for and protect vulnerable children and youth and supports healthy child and family development to maximize the potential of every child in BC.The Victory Hill Dorm provides a comfortable and nurturing environment for students who must live away from home in order to attend the British Columbia Provincial School for the Deaf in Burnaby. The children and youth return to their family and home community each weekend and school holiday. Children and youth range in age from 5 to 19 years of age. There is room for up to 36 Children and youth in six homes on the Dorm property. The Dorm is staffed by qualified Child Care Counsellors who are fluent in American Sign Language.The Child Care Counsellor provides care planning, supportive development and independent life skills including transition planning services, with a high degree of sensitivity to personal and family dynamics, to deaf and hard of hearing children and youth who are in residence at the Victory Hill facility.If you have comprehensive knowledge of Deaf Culture issues and are looking for an opportunity to join a multi-disciplinary team of skilled professionals, we look forward to receiving your application.Job Requirements: One-year child and youth care training program (i.e. Douglas College's Child and Youth Care Degree or Certificate program); OR equivalent combination of one (1) or more years of direct work experience and training. One (1) year or more of experience working with school-aged children and youth. Experience working in group homes is considered. Experience working in a multidisciplinary environment. Fluent in ASL (American Sign Language). Must possess and maintain a valid Class 5 BC Driver's License with no restriction or equivalent (i.e. from another Canadian Province). Please refer to the Job Profile for the full list of willingness requirements.For questions regarding this position, please contact [email protected] .About this Position: Interviews for these positions will be held in American Sign Language. There are eight (8) temporary opportunities available. These are part time as and when needed positions requiring the successful applicants to be available for at least three (3) shifts per week. The shifts are : Days 7:30am - 4pm; Evenings 4:00pm - 12:15pm; Weekends; Midnights 12:00am - 8:45am. These positions have full time on-site requirements. This temporary posting is not limited to the geographic area. Board and lodging and relocation expenses do not apply. Employees of the BC Public Service must be located in BC at the time of employment. An eligibility list may be established to fill future temporary vacancies.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.How to Apply: Your application must clearly demonstrate how you meet the job requirements list above.Cover Letter: YES - A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR.If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Health Services, Social Services
ADMN O 24R - Merchandise Program Manager
BC Public Service, Burnaby, BC
Posting Title ADMN O 24R - Merchandise Program Manager Position Classification Administrative Officer R24 Union GEU Work Options Location Burnaby, BC V3J 1N3 CA (Primary)Salary Range $73,855.42 - $84,134.34 per annum Close Date 4/9/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page .Retail Operations, encompassing the three retail business units of Merchandising, Marketing and Store Operations, is responsible for the daily operations of the 198 BC Liquor Stores. The Retail division develops and executes key strategies to drive business, creates systems and processes, and establishes daily retail procedures to maximize operational excellence, while upholding BCLDB's core values of service, relationships, and results. Working in this vibrant, creative, and supportive team environment will see your knowledge, skills and innovativeness thrive to unparalleled levels.About this role:Reporting to the Senior Manager Merchandise Programs and Space Planning, the Merchandise Program Manager is an integral part of the execution of merchandising strategies in all marketing activities. This position is the fundamental link between the Marketing and Merchandising Department in regard to merchandising directives and initiatives. The Merchandise Program Manager is responsible to manage the merchandising activities that support merchandising/marketing objectives. This position also manages the tasting program across all BC Liquor Stores.This position is responsible to ensure effective execution of merchandising programs by leading the cross-functional communication, planning, and coordination between retail business units (Merchandising, Marketing, and Store Operations) and Suppliers. The Merchandise Program Manager will use strong communication skills to engage and build trusted professional relationships with various suppliers to strengthen merchandising programs within BC Liquor Stores.A criminal record check is required.Candidates must have the ability to travel overnight within the Province of British Columbia.Work environment is fast paced with high pressure, tight deadlines and changing priorities.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent or temporary future opportunities may be established.Position requirements:Education and Experience:A degree or diploma in business administration, marketing, communications, merchandising or related discipline and a minimum of two (2) year of recent, related experience*.ORA minimum of three (3) years of recent, related experience*.*Recent, experience must be within the last 6 years and include the following: Experience working in a large, distributed retail environment. Experience managing merchandising/marketing programs and initiatives. Experience with leading and directing the work of others. Experience working with internal stakeholders and external vendors. Preference may be given to candidates with experience in the following: Experience working in the beverage alcohol industry. **A large retail environment is defined as a work environment that has one or more of the following: over 500 employees in the whole organization, over $30 million in revenue, over 25 brick and mortar locations. Candidates must include this information in their application as it will be used to assess each candidate's qualifications.Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities, and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Evelyn Chen, HR Advisor at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces .The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Administrative Services
Mgr-Front Desk
Marriott International, Lucknow, Any, India
Job Number 24062799Job Category Rooms & Guest Services OperationsLocation Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESMaintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/10/2024 04:59 PM
KDP Support Analyst, Amazon
Amazon, Chennai, Tennessee, India
BASIC QUALIFICATIONS* Should be willing to work from the office as VCC is not available. * Minimum of 1 year experience handling multiple forms of direct customer inquiries via calls, chats and/or emails.* Good communication skills.* Proven ability to provide high quality customer service in a fast changing environment by developing personalized responses for publisher questions.* Must possess strong computer navigation skills, along with a basic understanding on how to use a website/web browser and the internet.* Must possess strong analytical skills * Must be able to research, replicate, categorize, and document customer issues to identify & understand their problems. * Must have a proven ability to use data and research to inform the best course of action and/or possible resolutions* Must have high speed internet services that complt with the below recommendation: * An Octane 2.0 score of 30,000 or greater * Network latency of 150 ms or less * Download speed of 3 Mbps or greater * At least 8 GB of RAM, with 3 GB available for Salesforce browser tabsDESCRIPTIONAmazon's Kindle Direct Publishing (KDP) is an independent self-publishing service launched in November 2007, concurrently with the first Amazon Kindle device that allows authors of any level to engage millions of readers that shop on Amazon. The KDP Customer Support Analyst will be the front-line interface between Amazon and publishers/content providers who use the KDP's self-publishing platform to publish, market, and sell their content in Amazon's Kindle store. The KDP Customer Support Analyst will work towards ensuring all the concerns from the publishers are duly attended. Kindle Direct Publishing offers a team environment that thrives on innovation and excellence, and our staff is talented, energetic, and passionate about creating an exceptional customer experience. If you want to work for a team who delights customers, solves problems, and is the face of our company, then the KDP Customer Support Analyst role is the job for you!Key job responsibilities* Process and respond to email, phone, and chat contacts received from KDP website users* Demonstrate clear and polite written and verbal communication* Maintain a positive and professional demeanor at all times* Meet or exceed all quality, productivity, and time management goals as set by management.* Follow all site performance and behavior expectations as outlined by management.* Demonstrate an appropriate sense of urgency for email response times and phone & chat service levels* Follow company policies and processes in order to process customer requests appropriately* Use customer service tools and software to troubleshoot, provide an accurate response, and create an exceptional customer experience* Escalate customer issues appropriately and in a timely manner* Proactively communicate system & process issues * Proactively strive to drive improvement to the internal and external processes to enhance the customer experience* Contact appropriate teams as needed for systemic issues* Detail oriented and process focused. Must be able to follow processes and document research & interactions in clear and concise manner.* Flexibility to work shifts including overnight and weekendsWe are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS - Additional computer skills certifications in web technologies are preferable. - Experience in web-enabled software products or services is highly preferred. - Should be able to understand a complex problem and respond to authors. - Basic familiarity with web technologies and HTML is highly desirable. - Strong analytical skills required. Must be able to understand problems that authors are facing, categorize, document, and decide when and to whom to escalate them. - Detail-oriented and process-focused. Must be able to follow the process and document interactions as per requirements in clear and concise manner. - College graduates.Salary: . Date posted: 04/14/2024 09:56 PM
Guest Service Agent I
Fairmont Hotels and Resorts, Victoria, Any
Company DescriptionRecognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine's World's Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city's sparkling Inner Harbour.This Forbes Recommended, 4 Star property, offers 431 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, Q at the Empress Restaurant featuring Pacific Northwest cuisine and award winning wine list, and Q Bar with its regionally focused cocktail culture was recently named to Canada's 50 Best Bars list. World famous Tea at the Empress is a bucket list experience in the hotel's sophisticated Lobby Lounge. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural beauty.Job DescriptionGUEST AGENT IWhat is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide Exclusive Employee and Friends & Family Discounts at Fairmont HotelsExclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerOpportunity to develop your talent and grow within your property and across the world! Complimentary meal during your shift through our Colleague Dining Program Complimentary uniform launderingAccess to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorksAccess to our company-matched Defined Contribution Pension Plan (DCPP)Opportunity to develop your talent through coaching and our Leadership Mentoring ProgramsHourly pay rate of $26.40 to $30.18What you will be doing: Ensure the smooth operation and maintenance of standards and profitability of the Front OfficeWork cooperatively with other departments to ensure total guest satisfactionGreet, assist, direct guests and respond to their inquiries and requestsCheck in and check-out of hotel guests with warm and engaging serviceHandle cash, credit card and voucher transactions, balance daily transactionsMaintain and update computer data - training manuals, procedures and SOPsReview, complete and delegate tasks associated with all front office reports including guest account traces, departures, contingency reports, maintenance, check-out with balance, rate change, etc.Print guest registration cards and coordinate vouchers associated with various room packagesAssist in the coordination and blocking of rooms for all room categories, including incoming group and tour arrivals and all reservations 3 days prior to arrival. Balancing inventory when necessaryDaily review of ACDC arrivals and guest loyalty membershipsEnsure all front and back working areas are kept immaculately clean and organized at all timesEnsure all tasks are completed as assigned and/ or requested on the daily GSA tasklists.Supervise the daily operations of the Front Desk and ensure all established policies and procedures are followedEffectively lead and motivate all colleagues in the Front OfficeEnsures that the security of the hotel is maintained through participation in the Emergency response procedures and ensure only registered guests and patrons use the Reception LobbyConduct shift briefings with all colleagues in the Front OfficeDetermine and encourage upsell opportunities and loyalty membership enrolmentsEstablish and monitor breaks and coordinate accordinglyEffectively handle guest comments both in person and in writing, with an ability to identify and rectify any concernsAssist Guest Service Agent IIs and Guest Service Coordinators with any guest issues or problemsGuide, mentor and train Guest Service Agent IIs when required. Perform service and knowledge audits with Guest Service Agent IIsBe Health and Safety conscious and actively participate in maintaining a safe work environmentPromote and recommend the use of hotel outlets and spaOther duties as assignedQualificationsYour experience and skills include:Minimum of three years (in the last 5 years) experience as a Guest Agent in a luxury environment demanding a similar standard of guest/customer serviceCompletely fluent English language skills; both written and verbalImpeccable and professional grooming and presentationClear, precise, professional and helpful telephone mannerDemonstrated leadership abilityDemonstrated a high level of responsibility and commitmentDemonstrated excellent organizational skills - showing flexibility in handling multiple priorities and meeting deadlinesDemonstrated team player with proven success in relationship buildingDemonstrated initiative with strong leadership and motivational skills and the ability to guide, mentor and train Guest Service AgentsProven ability to work well independently with minimal supervisionProven ability to effectively solve problems and make decisions, handle a multitude of tasks in a bust, dynamic environment while remaining calm and collectedDemonstrated commitment to provide excellent service, anticipate guest needs and exceed guest expectations with a history of responding empathetically and with urgency to guest and colleague needsDemonstrated ability to make high-quality service decisions, effectively solve problems and resolve guest concerns in a timely, personable and self-confident manner to pro-actively serve guestsComprehensive and current knowledge of local attractions, events, restaurants and transportation informationKnowledge of computerized Front Office systems required, with emphasis in Microsoft applications and Opera PMSMust be available to work flexible hours including overnight shiftsMust have the ability to handle cash effectively and accuratelyMust be bondableSecondary school diplomaPrevious experience in a supervisory position is preferredPost-Secondary degree / diploma, preferably in Hospitality Management is an assetAdditional InformationPhysical Aspects of Position (include but are not limited to): Constant standing and walkingFrequent bending and kneelingFrequentcarrying and liftingVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Your team and working environment: Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds - where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 10:07 PM
LSO OTHR 3 - Land and Resource Specialist
BC Public Service, Port Alberni, BC
Posting Title LSO OTHR 3 - Land and Resource Specialist Position Classification Licensed Sc Off Other 3 Union PEA Work Options Hybrid Location Multiple Locations, BC CA (Primary)Nanaimo, BC V9T 6L8 CAPort Alberni, BC V9Y 8Y9 CASalary Range $77,718.46 - $99,452.15 annually Close Date 5/6/2024 Job Type Regular Full Time Temporary End Date 10/25/2024 Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division South Island Natural Resource District Job Summary Bring your commitment to excellence in sustainable forest management.The Ministry of Forests (FOR) is responsible for stewardship of the province's Crown land and natural resources. Overseeing a land base of 94.8 million hectares, the Ministry makes, supports and advises on stewardship decisions for BC's land and resources, and delivers services to provide environmental, economic, cultural and social benefits for all British Columbians.The primary focus of the position involves supporting forest management and landscape planning including the development, review and implementation of Indigenous-led Integrated Resource Management Plans. The position also supports other strategic forest management decisions including Forest Stewardship Plans and eventually Forest Landscape Plans.Job Requirements: Bachelor's Degree in a natural resource management related field; OR An equivalent combination of education/training, AND one (1) or more years' experience working in a natural resource discipline. Registered, or immediately eligible for registration, as a fully licensed professional with the Forest Professionals of British Columbia. Recent [within last five (5) years] and relevant experience managing technical and/or professional staff in natural resource management in a direct, matrix or project management environment. Recent [within last five (5) years] experience with Regional Land Use Planning Processes in the context of natural resource management in BC. Recent [within last three (3) years]experience in a multiple stakeholders and partners environment understanding perspectives, conflicts and facilitating/developing solutions. Recent [within last three (3) years] experience related to First Nations consultation, collaboration and relationship building in British Columbia. Valid BC Class 5 Driver's Licence, or equivalent. Preference may be given to applicants with one (1) or more of the following: One (1) or more years of experience, within the past three (3) years, with geospatial data analysis and mapping. One (1) or more years of experience, within the past three (3) years, developing or reviewing resource management plans (i.e Forest Stewardship Plans). Provisos/Willingness Statements: Travel to and work at South Island Natural Resource District on a regular basis. Be flexible regarding ongoing changes in responsibilities, assignments and corporate structures. Keep current on emerging issues. Take in-house training and certification as required. Fly in aircraft (fixed wing and rotary) as required. Travel and overnight in remote locations where accommodations may vary as required. For questions regarding this position, please contact [email protected] .About this Position: This is a temporary opportunity until October 25th, 2024. A permanent appointment may result from this temporary appointment. Flexible work options are available; this position may be able to work up to four (4) days at home per week subject to an approved telework agreement. An eligibility list may be established to fill future temporary and permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.Working for BC Public Service offers a competitive salary, diverse work environment, a healthy work/life balance, and excellent benefits. In addition to the base salary for Professional Employee Association members, there is an allowance to cover professional fees, strong dental and medical plans and much more . Salary listed does not include the additional 7% Overtime Shift Standby (OSS) provision that can be taken as taken as time off or salary on an annual basis which is on top of four (4) weeks annual leave.How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Professional Designation: YES - Please include your registration number in your application. You must be registered (or immediately eligible for registration) as a Professional Forester with the Forest Professionals BC (FPBC). Note: immediately eligible for registration is defined as being able to obtain registration in BC from a current membership from an applicable jurisdiction. Applicants must confirm their eligibility with the appropriate BC association FPBC , Confirmation of registration/eligibility will be required before an offer of employment can be made. Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Scientific and Technical
LSO OTHR 3 - Land and Resource Specialist
BC Public Service Agency, Vancouver, BC
Posting Title LSO OTHR 3 - Land and Resource Specialist Position Classification Licensed Sc Off Other 3 Union PEA Work Options Hybrid Location Multiple Locations, BC CA (Primary)Nanaimo, BC V9T 6L8 CAPort Alberni, BC V9Y 8Y9 CA Salary Range $77,718.46 - $99,452.15 annually Close Date 5/6/2024 Job Type Regular Full Time Temporary End Date 10/25/2024 Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division South Island Natural Resource District Job Summary Bring your commitment to excellence in sustainable forest management. The Ministry of Forests (FOR) is responsible for stewardship of the provinces Crown land and natural resources. Overseeing a land base of 94.8 million hectares, the Ministry makes, supports and advises on stewardship decisions for BCs land and resources, and delivers services to provide environmental, economic, cultural and social benefits for all British Columbians. The primary focus of the position involves supporting forest management and landscape planning including the development, review and implementation of Indigenous-led Integrated Resource Management Plans. The position also supports other strategic forest management decisions including Forest Stewardship Plans and eventually Forest Landscape Plans. Job Requirements: Bachelors Degree in a natural resource management related field; OR An equivalent combination of education/training, AND one (1) or more years experience working in a natural resource discipline. Registered, or immediately eligible for registration, as a fully licensed professional with the Forest Professionals of British Columbia. Recent [within last five (5) years] and relevant experience managing technical and/or professional staff in natural resource management in a direct, matrix or project management environment. Recent [within last five (5) years] experience with Regional Land Use Planning Processes in the context of natural resource management in BC. Recent [within last three (3) years] experience in a multiple stakeholders and partners environment understanding perspectives, conflicts and facilitating/developing solutions. Recent [within last three (3) years] experience related to First Nations consultation, collaboration and relationship building in British Columbia. Valid BC Class 5 Drivers Licence, or equivalent. Preference may be given to applicants with one (1) or more of the following: One (1) or more years of experience, within the past three (3) years, with geospatial data analysis and mapping. One (1) or more years of experience, within the past three (3) years, developing or reviewing resource management plans (i.e Forest Stewardship Plans). Provisos/Willingness Statements: Travel to and work at South Island Natural Resource District on a regular basis. Be flexible regarding ongoing changes in responsibilities, assignments and corporate structures. Keep current on emerging issues. Take in-house training and certification as required. Fly in aircraft (fixed wing and rotary) as required. Travel and overnight in remote locations where accommodations may vary as required. For questions regarding this position, please contact [email protected]. About this Position: This is a temporary opportunity until October 25th, 2024. A permanent appointment may result from this temporary appointment. Flexible work options are available; this position may be able to work up to four (4) days at home per week subject to an approved telework agreement. An eligibility list may be established to fill future temporary and permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Mtis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. Working for BC Public Service offers a competitive salary, diverse work environment, a healthy work/life balance, and excellent benefits. In addition to the base salary for Professional Employee Association members, there is an allowance to cover professional fees, strong dental and medical plans and much more. Salary listed does not include the additional 7% Overtime Shift Standby (OSS) provision that can be taken as taken as time off or salary on an annual basis which is on top of four (4) weeks annual leave. How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above. Professional Designation: YES - Please include your registration number in your application. You must be registered (or immediately eligible for registration) as a Professional Forester with the Forest Professionals BC (FPBC). Note: immediately eligible for registration is defined as being able to obtain registration in BC from a current membership from an applicable jurisdiction. Applicants must confirm their eligibility with the appropriate BC association FPBC, Confirmation of registration/eligibility will be required before an offer of employment can be made. Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed. Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes. Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete. Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected], before the stated closing time, and we will respond as soon as possible. Additional Information: A Criminal Record Check (CRC) will be required. Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition. Job Category Scientific and Technical