Overview of salaries statistics of the profession "Direct Support Specialist in Canada"

At ICBC, it's our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of. We welcome applications from all qualified job seekers. If you are a job seeker with a disability, please let us know as adjustments can be made to help support you in delivering your best performance. Advanced Support & Recovery Specialists Job Title: Location: Hours of Work: Advanced Support & Recovery Specialist Various Locations Other Reference Number: Employment Type: Posted Date: 113793 Permanent Full Time 2020/12/03 Position Highlights We are looking for Advanced Support & Recovery Specialists to join our Recovery Services department. In this role you will be dedicated to providing customers with access to necessary treatment and healthcare services following an accident that resulted in serious injuries. You will act as a dedicated Advanced Support & Recovery Specialist, proactively managing case files in a one-to-one case management environment, supporting hospital discharge and coordinating care with healthcare authorities and providers. Leveraging your recovery and disability case management knowledge, you will focus on supporting customers and their families in managing the physical and psychological consequences of their accident. Your natural empathy and well-developed communication skills will aid you in supporting your customers throughout their recovery journey, identifying their needs while also assisting in the coordination of their insurance benefits. Your demonstrated skills in building and maintaining relationships with a variety of stakeholders will enable you to collaborate effectively with Claims Specialists, external health care professionals and others. Your work will positively impact the lives of many British Columbians by implementing and advancing the most appropriate recovery or care plan for each customer. You will be working with customers primarily over the phone, but may also be required to travel to alternate locations, including healthcare facilities or customers' homes. What we offer: • Competitive Salary and Benefits • Continuous Training: We offer continuous in-house training to ensure you have the knowledge to be successful in your role • COVID-19 safety protocols: We comply with WorkSafeBC and the health authorities of British Columbia to ensure your safety and wellbeing 151 West Esplanade | North Vancouver | BC | V7M 3H9 | 604-982-6675 | 1-844-982-6675 | www.icbc.com HRERC37B• Engaging Culture: At ICBC we promote an inclusive and diverse work environment Position Requirements Application Requirements: • An undergraduate degree or diploma (Kinesiology, Occupational Therapy, Physical Therapy, Disability Management etc.) and professional experience in disability management or vocational rehabilitation, or an equivalent combination of education and direct experience in customer recovery, vocational rehabilitation or disability case management • Meet the provincially legislated requirements of the Criminal Records Review Act (CRRA) • Proven leadership skills to coordinate and lead meetings of relevant internal and external stakeholders • Detail oriented and organized, able to handle multiple files and tasks on a daily basis • Ability and willingness to travel to alternate locations, including healthcare facilities or customers' homes when required • Strong problem solving and conflict resolution skills. Are you the ideal candidate? You have: • A genuine desire to build trusted long-term relationships with customers and their family members, listen to their concerns and put their preferences, needs and values at the centre of their recovery goals • Knowledge and understanding of catastrophic trauma and the effects of long-term disability on mental health • The ability to manage all documents that are relevant to a customer's claim, including keeping files up to date and recording details required to facilitate a customer's recovery • A collaborative approach to skillfully manage a broad spectrum of cases, coordinating and managing the multiple care and service providers and stakeholders involved in the customer's recovery journey. Positions may become available at the following locations: • Abbotsford • Burnaby • Campbell River • Chilliwack • Coquitlam • Courtenay • Cranbrook • Dawson Creek • Duncan • Guildford • Kamloops • Kelowna • Kingsway (Vancouver) • Langley 151 West Esplanade | North Vancouver | BC | V7M 3H9 | 604-982-6675 | 1-844-982-6675 | www.icbc.com HRERC37B• Maple Ridge • Nanaimo • New Westminster • Newton • North Vancouver Head Office • Penticton • Prince George • Quesnel • Richmond • Salmon Arm • Squamish • Surrey • Terrace • Trail • Vancouver (5th & Cambie) • Vernon • Victoria * Port Alberni Only candidates legally entitled to work in Canada at present will be considered for this position. 151 West Esplanade | North Vancouver | BC | V7M 3H9 | 604-982-6675 | 1-844-982-6675 | www.icbc.com HRERC37B

At ICBC, it's our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of. We welcome applications from all qualified job seekers. If you are a job seeker with a disability, please let us know as adjustments can be made to help support you in delivering your best performance. Senior Support & Recovery Specialists Job Title: Location: Hours of Work: Senior Support & Recovery Specialist Various Locations Other Reference Number: Employment Type: Posted Date: 113786 Permanent Full Time 2020/12/03 Position Highlights We are looking for Senior Support & Recovery Specialists to join our Recovery Services Department. This role is dedicated to working with customers who require return to work/return-to-function support. In this role, you will act as a dedicated Senior Support & Recovery Specialist, building trusted relationships with customers in a one-to-one case management environment. Leveraging your recovery and disability case management knowledge, you will assess customer's baseline level of function, set recovery goals, design and implement a return-to-function plan, and identify recovery milestones. Your natural empathy and well-developed communication skills will aid you in supporting your customers throughout their recovery journey, identifying their needs while also assisting in the coordination of their insurance benefits. Your demonstrated skills in building and maintaining relationships with a variety of stakeholders will enable you to collaborate effectively with Claims Specialists, external health care professionals and others. Your work will positively impact the lives of many British Columbians in accelerating their recovery by implementing and advancing the most appropriate return-to-function/work plan for each customer. Senior Support & Recovery Specialists work at a single office location, working with customers primarily over the phone (however, on occasion you may be required to travel to alternate locations, health facilities etc). What we offer: • Competitive Salary and Benefits • Continuous Training: We offer continuous in-house training to ensure you have the knowledge to be successful in your role • COVID-19 safety protocols: We comply with WorkSafeBC and the health authorities of British Columbia to ensure your safety and wellbeing • Engaging Culture: At ICBC we promote an inclusive and diverse work environment 151 West Esplanade | North Vancouver | BC | V7M 3H9 | 604-982-6675 | 1-844-982-6675 | www.icbc.com HRERC37BPosition Requirements Application Requirements: • An undergraduate degree or diploma (Kinesiology, Occupational Therapy, Physical Therapy, Disability Management etc.) and professional experience in disability management or vocational rehabilitation, or an equivalent combination of education and direct experience in customer recovery, vocational rehabilitation or disability case management • Meet the provincially legislated requirements of the Criminal Records Review Act (CRRA) • Detail oriented and organized, able to handle multiple files and tasks on a daily basis • Strong problem solving and conflict resolution skills • Written and verbal fluency in a second language would be considered a benefit (please indicate on your resume or cover letter) Are you the ideal candidate? You have: • A genuine desire to build trusted relationships with customers, listen to their concerns and put their preferences, needs and values at the centre of their recovery goals • The ability to manage all documents that are relevant to a customer's claim, including keeping files up to date and recording details required to facilitate a customer's recovery • A collaborative approach to skillfully manage a broad spectrum of cases, coordinating and managing the multiple care and service providers involved in the customer's recovery journey. Positions may become available at the following locations: • Abbotsford • Burnaby • Campbell River • Chilliwack • Coquitlam • Courtenay • Cranbrook • Dawson Creek • Duncan • Guildford • Kamloops • Kelowna • Kingsway (Vancouver) • Langley • Maple Ridge • Nanaimo • New Westminster • Newton 151 West Esplanade | North Vancouver | BC | V7M 3H9 | 604-982-6675 | 1-844-982-6675 | www.icbc.com HRERC37B• North Vancouver Head Office • Penticton • Prince George • Quesnel • Richmond • Salmon Arm • Squamish • Surrey • Terrace • Trail • Vancouver (5th & Cambie) • Vernon • Victoria * Port Alberni Only candidates legally entitled to work in Canada will be considered for this position. 151 West Esplanade | North Vancouver | BC | V7M 3H9 | 604-982-6675 | 1-844-982-6675 | www.icbc.com HRERC37B

DescriptionFortinet is looking for Technical Support Engineers to join our growing team to provide exceptional customer service and technical help for our loyal customers. The ideal candidates are not only technical, but also energetic and passionate about working for Fortinet and supporting our products. This is a great opportunity to learn all aspects of the products that we support in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security. Job Responsibilities •Provide direct technical web and telephone support to Fortinet customers including •Basic troubleshooting on the range of Fortinet Enhanced Technologies products including FortiMail, FortiVoice, FortiRecorder and FortiSandbox •Collection, analysis and change recommendations of configuration information •Collection and analysis of customer network information •Collection and initial analysis of packet trace information •Recommend corrective actions based on analysis •Provide customer education where needed due to gaps in networking, product knowledge etc... •Consultation of technical documentation, bulletins and release notes for known problems •Reproduction of customer environments on lab equipment •Follow up on technical cases including proper escalation and management of the case until case closure. •Manage customer communications and expectations until the closure of each case Job Skills Required •Experience in a technical support role in a networking/security company or equivalent education •Strong understanding of TCP/IP, routing protocols, L2/L3 switches, VoIP, messaging

About Us:Hull Services is a charitable, multi-service organization that offers a range of evidence-based and evidence-informed programs to support children, youth and families to overcome challenges and build resilience. Hull’s programs and services include prevention, early intervention, in-home support, kinship and foster care, group care, school day treatment, therapeutic campus based care, secure and stabilization programs, supported interdependent living and education and training services. Located in Calgary, we have been serving Alberta’s young people and families for over 50 years, and support over 4000 individuals annually.The Program:Family Initiatives provides in-home support services to families where one or more of their children may be at risk of out of home placement, or where a child is being reunified with their family. The program collaborates with all family members to strengthen, preserve and reunify. By engaging and teaching new skills, families are empowered to improve their own lives.The Position:The Family Initiatives program is looking for a regular, full time Family Specialist.The schedule for this role is mostly Monday to Friday and requires a willingness to work a flexible, non-structured workweek including evenings and weekends when necessary. Family Specialists work to increase functioning and overall familial wellness.Duties and Responsibilities:Provide home-based treatment and support for approximately 5 to 7 families at a time.Engage, assess and develop therapeutic relationships with family members to identify treatment goals, treatment rationales and implementation plans.Develop and implement effective treatment interventions to improve family functioning by providing individual and family-oriented education, counselling and skills training.Advocate for families and children in schools, communities, courts, mental health and social service agencies as needed.Assist families in planning for respite services (when necessary).Arrange and advocate for adjunctive services as needed.Assist each family, as appropriate, in meeting their basic needs for housing, food, transportation, employment, day care, social support networks, etc. Work closely and cooperatively with the family's caseworker (if applicable) and other relevant professionals involved in intake, adjunctive services and follow up.Participate in the evaluation processes and procedures and actively promote quality standards for the profession.Provide on-call support to families as a part of the program’s on-call team.Provide services to families in accordance with the policies and procedures of Hull Services to ensure humane, individualized treatment is planned, sensitive to cultural differences and designed to foster strengths in the family.Participate in a close consultation relationship with the Program Coordinator and work within the policies and procedures outlined for the program.Keep thorough and up-to-date program participant records, develop individualized treatment plans, professionally document treatment and termination reports.In general, behave in ways that promote cooperation and harmony and foster a positive, optimistic environment for children, families, colleagues and others.Skills and Qualifications:Degree or diploma in Human Services or Social Sciences.Relevant experience in working with youths and their families and knowledge of crisis intervention, communication skills and family education.Ability to model appropriate behaviours and exercise good clinical judgment in working with distressed individuals and families.A Police Information Check, which includes a vulnerable sector search, is required (or is in process of being completed) prior to employment.A Child Intervention Record Check.Reliable transportation, valid driver’s license, adequate automobile liability insurance and ability to drive Agency vehicles is preferred (min. 2 years driving experience with a class 5/GDL class 5 license).Completion of ASIST, First Aid, Therapeutic Crisis Intervention and Certified with CYCAA would be considered an asset.Completion of coursework and/or certification in Brain Development or Trauma Informed Care is an asset. Some suggested courses include:   The Brain Story Certification through the Alberta Family Wellness Initiative (AFWI): www.albertafamilywellness.org The Trauma Informed Care E- Learning Modules through Alberta Health Services: https://www.albertahealthservices.ca/info/Page15526.aspx orCalgary and Area Child Advocacy Centre “Being Trauma Aware” online course: https://trauma.respectgroupinc.com To Apply:If interested, please direct your cover letter and resume to [email protected]      Please indicate “Your Full Name – Family Specialist” in the subject line of your email.The deadline for application is Wednesday, May 5, 2021Note - only applicants who have been shortlisted for an interview will be contacted.We are proud to foster a workplace free from discrimination. We strongly believe that a diversity of experiences, perspectives, and backgrounds will lead to a better environment for our employees and better services for our young people and families.

About Us:Hull Services is a charitable, multi-service organization that offers a range of evidence-based and evidence-informed programs to support children, youth and families to overcome challenges and build resilience. Hull’s programs and services include prevention, early intervention, in-home support, kinship and foster care, group care, school day treatment, therapeutic campus based care, secure and stabilization programs, supported interdependent living and education and training services. Located in Calgary, we have been serving Alberta’s young people and families for over 50 years, and support over 4000 individuals annually.The Program:Family Initiatives provides in-home support services to families where one or more of their children may be at risk of out of home placement, or where a child is being reunified with their family. The program collaborates with all family members to strengthen, preserve and reunify. By engaging and teaching new skills, families are empowered to improve their own lives.The Position:The Family Initiatives program is looking for a regular, full time Family Specialist.The schedule for this role is mostly Monday to Friday and requires a willingness to work a flexible, non-structured workweek including evenings and weekends when necessary. Family Specialists work to increase functioning and overall familial wellness.Please note – this posting is for an additional position from the one posted on April 22, 2021.Duties and Responsibilities:Provide home-based treatment and support for approximately 5 to 7 families at a time.Engage, assess and develop therapeutic relationships with family members to identify treatment goals, treatment rationales and implementation plans.Develop and implement effective treatment interventions to improve family functioning by providing individual and family-oriented education, counselling and skills training.Advocate for families and children in schools, communities, courts, mental health and social service agencies as needed.Assist families in planning for respite services (when necessary).Arrange and advocate for adjunctive services as needed.Assist each family, as appropriate, in meeting their basic needs for housing, food, transportation, employment, day care, social support networks, etc. Work closely and cooperatively with the family's caseworker (if applicable) and other relevant professionals involved in intake, adjunctive services and follow up.Participate in the evaluation processes and procedures and actively promote quality standards for the profession.Provide on-call support to families as a part of the program’s on-call team.Provide services to families in accordance with the policies and procedures of Hull Services to ensure humane, individualized treatment is planned, sensitive to cultural differences and designed to foster strengths in the family.Participate in a close consultation relationship with the Program Coordinator and work within the policies and procedures outlined for the program.Keep thorough and up-to-date program participant records, develop individualized treatment plans, professionally document treatment and termination reports.In general, behave in ways that promote cooperation and harmony and foster a positive, optimistic environment for children, families, colleagues and others.Skills and Qualifications:Degree or diploma in Human Services or Social Sciences.Relevant experience in working with youths and their families and knowledge of crisis intervention, communication skills and family education.Ability to model appropriate behaviours and exercise good clinical judgment in working with distressed individuals and families.A Police Information Check, which includes a vulnerable sector search, is required (or is in process of being completed) prior to employment.A Child Intervention Record Check.Reliable transportation, valid driver’s license, adequate automobile liability insurance and ability to drive Agency vehicles is preferred (min. 2 years driving experience with a class 5/GDL class 5 license).Completion of ASIST, First Aid, Therapeutic Crisis Intervention and Certified with CYCAA would be considered an asset.Completion of coursework and/or certification in Brain Development or Trauma Informed Care is an asset. Some suggested courses include:   The Brain Story Certification through the Alberta Family Wellness Initiative (AFWI): www.albertafamilywellness.org The Trauma Informed Care E- Learning Modules through Alberta Health Services: https://www.albertahealthservices.ca/info/Page15526.aspx orCalgary and Area Child Advocacy Centre “Being Trauma Aware” online course: https://trauma.respectgroupinc.com To Apply:If interested, please direct your cover letter and resume to [email protected]      Please indicate “Your Full Name – Family Specialist” in the subject line of your email.The deadline for application is Wednesday, May 12, 2021Note - only applicants who have been shortlisted for an interview will be contacted.We are proud to foster a workplace free from discrimination. We strongly believe that a diversity of experiences, perspectives, and backgrounds will lead to a better environment for our employees and better services for our young people and families.

At carya (formerly Calgary Family Services), we know that the strength of our community is rooted in its people.  That’s why we’ve dedicated more than 110 years of service to creating healthier, more connected communities in Calgary.With numerous programs for youth, families, and older adults, we provide a spectrum of mental health and social inclusion services for people of all ages - from babies to youth to older adults - and their support networks. Our highly skilled team encourages thousands of Calgarians each year to discover their full potential and build flourishing relationships with their families and community.This position reports to a Manager and is part of the Multigenerational Wellness in Community department. Position Summary The Network Coordinator and Training Specialist plays a supporting role to The Way In, a long-term collaborative program serving older adults in Calgary that operates as a network of four agencies:  Calgary Chinese Elderly Citizens’ Association (CCECA), Calgary Seniors’ Resource Society (CSRS), Carya Society of Calgary (carya) and Jewish Family Service Calgary (JFSC).  The Way In provides a variety of supports to assist older adults in connecting to required programs and services that promote independence, healthy aging and social wellbeing.  This role also supports the coordination and consultation for relevant social work training programs to carya staff, partners and other stakeholders through carya’s certified Training Institute.Within the The Way In Network, carya is the backbone organization, providing ongoing support for program coordination, professional development and collaborative program initiatives.  The Network Coordinator plays a key role in supporting the network and network leaders in meeting the goals of the network and achieving network objectives.  In order to promote further coordination across the agencies, this position rotates work time between each agency office location.In addition, the Network Coordinator and Training Specialist will act as a social work consultant, involved in the planning, implementation, and monitoring of social work continuing education for approved individual courses/conferences as part of carya’s Training Institute.Network Coordination ResponsibilitiesSupport Aligned Network Activities For the purpose of creating consistent, high quality and integrated services for older adults across Calgary, the Network Coordinator and Training Specialist works to leverage skills, talents and resources across organizations to support each other in creating positive change in a diverse and dynamic community.  The Network Coordinator fosters a cooperative and mutually beneficial relationship within the Network, while acknowledging the distinct mandate of each Member organization.Under the direction of the designated Chair, supports the convening of the Supervisor Table on a regular basis.Facilitates and coordinates the implementation of activities determined at the Supervisor Table – this may involve collecting information, gathering stakeholders, coordinating sub-committees and/or developing communication materials to advance the work of the network.Supports the implementation of strategies or initiatives as directed by the Leadership Committee. Liaison for the network partnership with Distress Centre Calgary and oversight for contract requirements in the operation of 403-SENIORS and related reporting.Coordinates and compiles collective impact data as per established processes.Works with consultants and/or subject matter experts when required for network projects and initiatives.In collaboration with network representatives, develops initiatives that enhance quality and integration of The Way In services across the network.Participates in the promotion of The Way In Network and services at community events.Network Professional Development and Training The Network Facilitator promotes excellent service provision across the Network through appropriate professional development activities and opportunities for sharing of information across teams. In collaboration with network supervisors, develops and implements an annual training  plan for  Outreach Workers across the network – this includes planning topics, coordinating facilitators/logistics, ensuring ACSW credit eligibility, evaluation of sessions and facilitation as appropriate.Maintains standardized training manuals with regular review at Supervisor Table.Supports the development of standardized tools that enhance the delivery of The Way In services across partner organizations (ie. Assessment, Service Plans, Presentation Templates…).Support Policy and System Change Activities The Network Coordinator supports the Leadership Committee in educating policymakers and elected officials about effective and emerging strategies for working with older adults.  Through program measurement and outcome data, the Network Coordinator compiles information that may inform policy and program decisions related to older adults. Supports the implementation of the annual work plan as developed by the Leadership Committee.Liaises with community stakeholders as required and represents the network on committees as determined by the Leadership Committee.Prepares and/or compiles reports and other information as required by assigned projects or requested by network committees.Coordinates community meetings on behalf of the Leadership Committee as required.Training Specialist ActivitiesServes as a social work consultant for approved individual courses/conferences through carya’s Training Institute.Participates in and monitors the planning and implementation of the carya Training Institute courses and conferences. Assesses the educational needs of social workers across the agency (including The Way In Network) to inform course sourcing and development. Reviews or develops learning objectives for each course or conference.Plans, administers and monitors carya’s Training Institute continuing education courses.Works with other designated staff to stay current on the CE requirements in all jurisdictions for which CE credit is offered. Ensures the provider infuses cultural awareness and diversity into courses and the overall program.Resolves grievances related to any training provided by carya’s Training Institute.Evaluates data and consolidates feedback for all courses/conferences offered through carya’s Training Institute. Qualifications and ExperienceAn undergraduate degree and registration as a Social Worker in good standing with the ACSW is requiredA minimum of 5 years experience in the non-profit sector is preferred and experience in project management and working with older adults would be a definite asset.  Strong communication, facilitation and organizational skillsExperience in developing and/or delivering training in an adult learning environment is preferredA positive attitude and the ability to build cohesion across multiple stakeholder organizations is essentialCompletion of the Alberta Wellness Core Brain Story is an asset Please note the successful candidate must successfully complete a Criminal Record Check, including vulnerable sector search, within the past year. Full Time Regular (1.0 FTE, 37.5 hours per week) $54,421 - $65,563 per annum Competitive benefits package, flexible work schedule & supportive work environmentClosing DateMay 23, 2021If you are seeking a genuine challenge in a workplace where excellence is valued and the atmosphere is supportive, please send your résumé and cover letter to:   carya Human Resources at [email protected]caryacalgary.ca Carya is an equal opportunity employer. Persons from diverse groups are encouraged to apply. We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted.

PURPOSE OF JOB This Technical Customer Support position is a frontline Call Centre/Chat role that will assist in facilitating solutions of all services and troubleshooting technology, computer hardware, peripheral and software related issues to both external customers as well as store associates. For technical calls, this role requires applying a systematic review, accurate diagnosis and problem solving of hardware and software related issues. Recommends tech service paths to customers based on information to provide the customer with the most convenient service. The Services Advisor Representative will utilize information on file or through previous experience to respond to technical inquiries from Customers. They will make recommendations and facilitate accepted solutions through correct service paths to customers to resolve their services request and/or repair their device including Remote, in store or on-site IT Solutions. They will be responsible for selling and sharing the value of services including services subscriptions. The objective of this position is to provide the highest level of customer service and enhance the product ownership experience through the resolution of service and technical related issues. PRIMARY DUTIES AND RESPONSIBILITIES • Receives inbound calls/chats from customers for information on services, tech services and/or advanced troubleshooting of technical products using defined problem-solving methodology • Actively engage in service solutions sales. Facilitate appropriate solutions to ensure customer loyalty. Check for existing cases and construct individual case reference files and updates case management data base / logs, documents new case or updates case information • For remote IT pathway can explain benefits of offers to customers • Charge customers remotely (via link) for services • Checks for subscription validation in customer files in ETS • Assists customers in connecting to remote platform • Assists in managing remote que and handing off tickets to available technicians • Schedule customers in booking tool for tech repair services • Document product concerns; track and forward to Team Manager • Filter problem using listening and probing skills to determine root cause. • Provide information, data and direction to the path options as required. • Research for relevant product / repair information. • Perform follow ups on existing cases and close cases as appropriate. • Diagnoses end user problems using systematic listening and probing approach • Consults internal tools, computerized data base, manuals, circulars or internal resources for information on resolution procedures • Provides information and direction as required for simple problem resolution • Initiates dispatch procedure for hardware pickup / shipment as appropriate for limited product line • Review updates regularly to remain current with product offerings • Is required to remain current on new developments and changes through ongoing circular, e-mail, manual review; attends training updates as required by industry certifications or company requirement PHYSICAL DEMANDS / WORKING CONDITIONS • Ability to cover business needs to support program (confirm hours; eventually 24/7) RECOMMENDED QUALIFICATIONS Knowledge / Skill Requirements: • Excellent communication (oral and written), interpersonal, organizational, and presentation skills. • Professional and courteous manner. • Ability to work independently and within a Team environment from home and office with minimal supervision. • Ability to multi-task and work in a very fast paced environment. • Extraordinary customer service orientation • Must be adaptable to change • Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution • Ability to coordinate and communicate effectively with other business partners to maintain exceptional high service levels in a demanding environment • Maintains constructive working relationships despite differing perspectives • Ability to negotiate skillfully in difficult situations with both internal and external groups • Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner • Ability to take initiative with strong learning skills and easily adapts to new or different changing situations, requirements or priorities • Computer literate with Windows, MAC, iOS, Android based Operating Systems experience. • Technical understanding of Internet, search engine, and networking required. • Familiar with AS400 environment • Proficient using MS Office, excel, word, PowerPoint, etc. • Strong working knowledge of computer hardware and software issues • Bi-Lingual English/French. • Familiarity with remote diagnostic software and ability to use it effectively for the purposes of fulfilling job requirements. Experience: • 1 year of help desk or 1 year technical troubleshooting plus a minimum of 2 years customer service experience preferred. Education: • Post secondary education in a related field preferred • A+ certification preferred Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537 #bringyourpassion

Application Support SpecialistVernon, BCDo you thrive in a dynamic and challenging environment with opportunities for continuous growth and development?The Application Support Specialist is primarily responsible for tier 2 Incident and Service Request management for Tolko’s Sales, Marketing and Logistics teams using Dynamics AX. You will assist in coordinating support from our internal resources, package vendors and consultants.Incident and problem resolution involves the use of diagnostic and request tracking tools, as well as requiring that the individual provide remote, in-person, and hands-on help at the desktop level. Support includes resolving technical issues and business operations and communicating issue resolution.The Application Support Specialist will identify solutions, contribute to process and procedure documentation, provide functional training, quality assurance testing, reporting support, utilizing resources and system capabilities effectively.What We’re Looking For:3 or more years of customer service and systems or application support experience in a support role or equivalentDemonstrated ability of ITIL Procedures, including Incident, Problem and Change ManagementDemonstrated ability of client/customer support in a medium to large businessBroad based business skills and acumenSound understanding of business concepts and processes together with technical systems experienceExperience with finance, work management, inventory, order to cash and customer relationship processesExperience with ERP technologies such as Microsoft Dynamics, Dynamics 365 or JDEWhat We Offer:An unyielding commitment to your personal safetyCompetitive pay and exceptional benefitsThe opportunity to work with the best and brightest in the industryA positive, dynamic, and inclusive work environmentAn open, innovative culture with diverse opportunitiesA commitment to investing in our people through training and developmentThe chance to live (and play) where you workWant to know what it’s like to work for Tolko? Click hereWho We Are:With state-of-the-art operations across western Canada, Tolko is a leading manufacturer of a wide range of forest products for customers around the world. For over 60 years, our family-owned company has been recognized by customers and business partners for being reliable, flexible, efficient and offering quality products. With the third generation of family leadership, we’re continuing that legacy today in our divisions throughout western Canada and joint ventures in the Southern United States.At Tolko, our values, vision and mission aren’t just what we believe. They’re how we work, live and serve our customers every day. Fundamental to our success is a diverse and committed workforce that thrives on change, building relationships, and a drive toward excellence.Grow Here, Achieve More:When you join Tolko, you’ll develop your skills and be encouraged to pursue diverse opportunities with a company that’s built on integrity, respect, and provides employees with the inclusive environment, support and opportunity to build great lives.COVID-19: Tolko prioritizes employees’ health and safety while contributing an essential service. Tolko has taken steps to ensure our workplace is safe and resistant to COVID-19 transmission – implementing procedures to ensure physical distancing, extra cleaning and sanitization of work areas.  Tolko adheres to all new requirements of federal and provincial health authorities.If this position sounds like a fit for you, we’d love to hear from you! Applications will be accepted at www.tolko.com until the position is filled.To protect the privacy of your personal information, please ensure that when you apply, you are directed to Tolko’s job board at My Job Search (ultipro.ca) orCareers | Tolko Industries.We thank all candidates for their interest; however only those selected for an interview will be contacted.Follow us on LinkedIn, Facebook, and Twitter to stay up to date on Tolko news and job postings.

Build Your Career at Aecon Aecon is proud to build some of the most impactful infrastructure projects of this generation. From the roads and transit systems that connect our communities, to the communication networks that link us from coast-to-coast, and the water infrastructure that supplies our businesses and homes. Our integral work includes constructing the pipelines that join provinces with the energy that fuels the nation, and the airports and ports that connect us all. Aecon is there, safely and sustainably building the future. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our employees. We are always searching the globe for exceptional candidates to join the Aecon family and be a part of our forward-thinking, innovative, best-in-class organization! PURPOSE OF THE POSITION Reporting to the Project Controls Manager, the Project Control Specialist will be responsible in providing project control support to the project execution team and supporting the companys estimating and construction teams. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Overall responsibility for compliance of assigned projects with project controls standards - both from applicable contract documents and from Aecon project controls policies/guidelines Participate in developing, establishing, and maintaining the companys project cost /control systems Participate in proposal and estimating efforts to ensure continuity between project estimates and baselines Develop & maintain a detailed, resource-loaded schedule in P6 Assist the project team in converting project bids to setting up the complete, accurate project baseline (budget, schedule), in the companys Enterprise Resource Planning (ERP) system (SAP, P6) Set up project controls systems (cost codes, project rules of credit) in SAP Review the project contract and ensure that all the contract conditions (invoicing, reporting, change management, etc.) are applied and fulfilled for project set-up, project tracking and reporting, and project closeout Monitor the project performance and ensure that all the project control system is properly implemented; responsible for detailed review & analysis of earned value and other key performance indices Generate all required project status reports for internal management and for the customer, including the overall project Dashboard, project performance report Administer & support change management for assigned projects, in compliance with contract conditions (subcontractor claims, change requests, dispute resolution, etc.) Review and analyze the cost & schedule reports with the project team, and suggest corrective actions to maintain reasonable performance/productivity; provide timely feedback to project managers with regards to activities trending away from the baseline or forecast Prepare and update project cash flows and forecasts OTHER DUTIES AND RESPONSIBILITIES Participate in customer and internal management project status reporting meetings As required, produce custom reports from SAP/P6per request of customer or internal management Maintain continuous contact with Aecons corporate Project Controls group through regular reporting and acceptance of input and directives SUPERVISORY RESPONSIBILITIES None KNOWLEDGE AND SKILLS 4-7 years of Project Controls experience. College and/or University degree in related field, OR applicable work experience Applied knowledge of the Earned Value principles. Applied knowledge of Project Management and Project Controls principles, including experience with concepts of PMBOK Intermediate to advanced proficiency in Primavera P6 Ability to produce read and manipulate schedules and scheduling curves/reports Applied knowledge of cost engineering/cost control Advanced proficiency with Microsoft Excel & Visio Interpersonal and communication skills (written and oral) Ability to work effectively with all levels of management and employees Willingness for continuous learning and advancement of technical knowledge Detail oriented and customer focused FISCAL RESPONSIBILITY Direct support of Project management to monitor and report project financial status EXTENT OF PUBLIC CONTACT External clients and client groups Vendors and subcontractors PHYSICAL DEMANDS Able to travel to remote job or work location Flexibility to relocate or work away from home Variety of jobsite conditions (office, nuclear environment, outdoors) OTHER QUALIFICATIONS Due to the nature of work conducted by Aecon, mandated nuclear export controls requirements must be met for employment OPG Clearance Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA Act during any step of the application process please click here.

Territory Sales Specialist - Residential Direct Our Connected Home team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve.We are growing our Connected Home team and are looking for team members that are collaborative, digital-first, fast-moving, bold-thinking, and focused on delivering impact in everything they do. Come play a key role in building the future of innovation in Canada.Let's make your possible at Rogers.Are you up for the challenge and the fun? If so, consider the following opportunity:Join the Rogers Door-to-Door Sales Team: Be the Face of Connection!We are excited to deliver best in class customer experiences and seeking passionate individuals who can connect with our customers in the field and champion Rogers services through door-to-door sales in the Kitchener Area. What's in It for you: We're all about investing in our team members, offering fantastic benefits and perks, such as: Uncapped Earning Potential: Receive a competitive base pay, commissions, and a vehicle allowance - top performers rake in six figures! Welcome Bonus: Kickstart with a $3,000 welcome bonus in your first month. Wealth Accumulation: Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), and company matched share purchase program options Enjoy the Perks: Employee discounts that can offer up to 50% off our Rogers & Fido products and services Health: Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits Healthcare from Home: Connect with healthcare professionals through a virtual walk-in clinic. Stay Fit: No-cost fitness membership with access to virtual classes Giving Back: Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play Learn and Grow: We invest in our people to unleash their potential so we can win as a team! We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration. Commitment to Diversity: We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women. Your Adventure Awaits- What You Will Do: On-the-Go Sales: Sell a fantastic range of products, including Wireless, Cable, Hi-Speed Internet, Home Phone, directly to customers at their homes. Sales Dynamo: Act on provided leads and spark new residential sales in your territory. Face of Rogers: Represent Rogers with pride, both in the field, at special events and to follow up on customer inquiries. Market Specialist: Share your insights on market trends to help us fine-tune our sales strategies Customer Connection: Build friendly and professional relationships with customers, ensuring their post-sales questions are promptly answered. Employee Commitment: Conduct business in line with the Rogers Business Code of Conduct with safety as a top priority. What You Bring: Sales Star Power: Proven ability to thrive in a sales environment, working independently to achieve strategic goals. Motivated Mojo: High motivation, excellent interpersonal, communication (both verbal and written), and presentation skills. Solution Focus: Negotiation skills with the ability to handle objections with style. Flexible Schedule: Availability to work flexible hours, including days, evenings, weekends, and holidays to meet customer needs. Weather Ready: Comfortable working in various weather conditions. On-the-Road Ready: Must have a valid driver's license and a reliable vehicle for daily use. As part of our recruitment process, candidates will need to complete and successfully pass a criminal background check and driver's abstract. Apply now andembark on this exciting door-to-door adventure together! Schedule: Full time Shift: Flexible Length of Contract: Not Applicable (Regular Position) Work Location: 85 Grand Crest Place (031), Kitchener, ON Travel Requirements: Up to 100% Posting Category/Function: Sales & Door-to-door Requisition ID: 289240What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ . Posting Notes:Rogers BusinessLocation: Kitchener, ON, CA Hamilton, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Network, Telecom, Telecommunications, Equity, Technology, Finance, Sales

Status: Regular Full Time  Working Conditions: Hybrid Working Environment   Education Level: bachelor’s degree in engineering or Applied Science (Electrical engineering - Power Systems preferred)Location: Courtice, ONPosition:  MultipleShifts(s): Days, shifts required during special periodsTravel: 30%  Deadline to Apply: 21 Feb,2024Electrify your career and help build a brighter tomorrow. Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history. Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on -- and off -- the job. Now we’ve set our sights on being a net-zero carbon company by 2040 and a catalyst to help the economies where we operate achieve net-zero by 2050. OPG operates a diverse portfolio of generation assets including nuclear, hydroelectric, biomass and solar. We are also a cleantech leader and innovator, offering challenging and unique work opportunities. Help us use our power to change the world. ACCOMMODATIONSOPG is committed to fostering an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made. If you require information in a format that is accessible to you, please contact [email protected] NEW CAMPUS: In mid-2025, OPG is establishing our new campus at 1908 Colonel Sam Drive, Oshawa, Ontario. The new campus will provide a cutting-edge work environment that fosters collaboration and innovation.   JOB OVERVIEWOntario Power Generation (OPG) is looking for a dynamic, strategic, and results-driven professional to join our team in the role of an Electrical and Protection & Control Engineering Specialist at our Courtice location.Reporting to the Plant Technical Support Manager, the Electrical and Protection & Control Engineering Specialist is a member of the Central Engineering team, with a focus on Regulatory Compliance, Electrical Protection, Generator Controls, and Electrical Power EquipmentIn this role, you will be responsible for providing technical advice and guidance on a variety of matters with regards to Regulatory Compliance, and Protection and Control, and Electrical Power Equipment supporting Hydroelectric and Thermal station maintenance, operations, performance, reliability, design, and commissioning. Key accountabilities include providing recommendations on planning, organizing, conducting inspections, installations and testing as well as oversight of servicing, maintaining, and renovating as necessary for the continuous safe, efficient, and economical operations of our hydroelectric and thermal plants.This is an exciting opportunity to work in an environment where you will contribute to OPG’s public outreach, engagement, and education efforts as part of the company’s commitment to growing its social license.  KEY ACCOUNTABILITIES  Provide technical advice and guidance on a variety of technical matters for Hydroelectric and Thermal stations maintenance, operations, performance, design and commissioning.  Plan, organize and conduct inspections as well as provide engineering support for the planning, organization and conducting of installations, tests, servicing, maintenance, and renovations necessary for the continuous safe, efficient and economical commissioning and operation of Hydroelectric and Thermal plant equipment.Perform assessments, recognize technical deficiencies, recommend remedial measures, prepare and co-ordinate design changes for submission and approval as required to remain in compliance with applicable codes and legislative requirements.  Implement and conduct approved scheduled programs.  Participate in staff meetings convened to plan and organize work and resourcing required.  Responsible for the preparation and submission of various technical reports.  Assist in developing work methods or procedures including local technical procedures and implement as approved. As a single point of contact for assigned project work or work programs, support project management activities, co-ordinate necessary inputs from other technical disciplines.  As necessary, prepare investment justifications based on conditions assessments of assigned existing systems and equipment. Arrange and oversee contract work.  Prepare specifications, assist in the evaluation of Requests for Proposals, and recommend awarding contracts.  Work with suppliers to resolve problems affecting equipment performance and recommend design changes based on operating experiences.  Oversee work performed by contractors to ensure conformance to specification, resolving differences related to contract interpretation, and dealing with complaints as required.  Maintain records for reference and payment.  Investigate incidents of failure or unsatisfactory performance of equipment, material and service.  Recommend improvements, review input arising from proposed procedural changes and reconcile conflicting viewpoints from trades or trades supervisory staff.  Complete design changes and corrective measures and implement as approved.Maintain close surveillance over equipment noting situations that require action, recognizing impending difficulties, and exercising effective staff control.  Report major maintenance requirements to Supervisor, otherwise, determine and take corrective measures necessary.Collaborate in studies or investigations conducted under a consortium of design, research, operating groups/utilities, and regulatory bodies concerned with the safe efficient and economical production and distribution of power via hydroelectric and thermal plants and other facilities, where applicable.Oversee and assure conformity to safety, environmental and other relevant regulations, legislative changes and directives governing work within the scope of responsibilities assigned to the business unit.Ensure strict adherence to procedures, standing instructions, safety rules, first aid, and resuscitation practice.Prepare detailed estimates for projects and other activities as directed and assist in the preparation of the Section budget and business plans.Keep abreast of advances in hydroelectric plant design and development in general and the assigned technical field in particular.  Participate in various training programs.  EDUCATION Bachelor's Degree in Electrical Engineering or Science in Engineering (Electrical); andCandidate must be a fully licensed engineer in the province of Ontario, or be eligible to be licensed in the Province of Ontario  QUALIFICATIONS   We are looking for an engineering professional with the following:Minimum of 8 years of progressive experience as an Electrical Engineer. Must have experience working in an industrial/plant environment with electrical power distribution equipment, protections and controls.Ideally the successful applicant has prior experience working in the energy industry; power generation, transmission, and/or energy distribution with a utility, and should have a thorough understanding of:Protection fundamentals and protection systems design.Generator Controls (Exciters and Governors)NERC Standards, IESO market Rules and NPCC DirectoriesStationary Battery Systems.Engineering studies such as short circuit, coordination, arc flash and load flow.This position is part of the Electrical and Protection & Control Department, therefore a high level of understanding and experience with the following is required:Hydroelectric and Thermal station generators.Liquid-filled and dry-type transformers.High and medium voltage switchgear.Hydro and Thermal station electrical auxiliary systems.Generator, transformer, and station service equipment protective relaying.Generator and auxiliary control systems.NERC Standards, NPCC Directories, Transmission System Code and IESO Market Rules.Plant networks and communication protocols.Programmable Logic Controllers and Supervisory Control and Data Acquisition Systems.Process control cyber security.Effective written and oral communications skills, demonstrated in your technical writing abilities to communicate effectively for the preparation, presentation and implementation of procedures, instructions and comprehensive technical reports; and reviewing drawings, Demonstrated knowledge of the Occupational Health and Safety Act and Regulations, especially for Industrial Establishments and various codes and standards associated with electrical engineering and application of their requirements.Strong interpersonal skills and the ability to work collaboratively with various business units and stakeholders.Must be a team player, but as required must be able to work independently with little supervision.Self-motivated, results and detail-oriented individual with ability to work in a fast-paced changing environment and effectively manage multiple tasks simultaneously.Strong problem solving and innovative thinking skills, must be able to provide solutions, ideas and recommendations through effective issue resolution.Proven track record of delivery results.A quick learner, ability to break down complex and technical ideas. Must be able to effectively navigate a highly technical environment in a complex organizational structure.High integrity, upholding company values including Health and Safety, and protection of the environment.Valid Ontario Driver’s License in good standing or a valid Driver’s License in good standing from another Canadian province with intent and ability to obtain a valid Ontario Driver’s License; andWillingness to travel; approximately 25% of timeAbility to work effectively and efficiently in a flexible hybrid office environment.The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct.   What Makes a Career at OPG Different? As Ontario’s largest clean energy generator, we’re building, expanding, and innovating the equipment and technology that keeps Ontario powered with clean, reliable energy.  At OPG, our values are our strengths.  They are fundamental truths about our organization that don’t change:   Safety – it’s our business. Integrity – always lead with integrity Excellence – never satisfied with good enough  Inclusion – working together for powerful outcomes Innovation - creativity accelerates possibility. Here's why OPG might just be the ideal workplace for you:Exceptional range of opportunities province-wideLong-term career growth and development opportunitiesElectricity is vital to the province and OPG’s clean electricity is helping decarbonize other sectors. Our promise to you:We care about the safety and the well-being of our employees. It is our utmost priority.A supportive work environment where you can be your best every day.Opportunities to stretch and develop.Offer different ways for you to give back to communities where we operate.Partner with Indigenous communities and support local businesses.We support employment equity, diversity, and inclusion. Are you ready to start a career that has the power to electrify life on and off the job? Apply now.    APPLICATION PROCESSPlease submit your application online at https://jobs.opg.com/ by 11:59 PM E.S.T., 21 Feb,2024.  OPG thanks all those who apply; however, only candidates considered for an interview will be contacted. #LI-Hybrid

Territory Sales Specialist - Residential Direct Our Connected Home team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve.We are growing our Connected Home team and are looking for team members that are collaborative, digital-first, fast-moving, bold-thinking, and focused on delivering impact in everything they do. Come play a key role in building the future of innovation in Canada.Are you up for the challenge and the fun? If so, consider the following opportunity:Join the Rogers Door-to-Door Sales Team: Be the Face of Connection!We are excited to deliver best in class customer experiences and seeking passionate individuals who can connect with our customers in the field and champion Rogers services throughdoor-to-door salesin the London. What's in It for you: We're all about investing in our team members, offering fantastic benefits and perks, such as: Uncapped Earning Potential:Receive a competitive base pay, commissions, and a vehicle allowance - top performers rake in six figures! Welcome Bonus:Kickstart with a $3,000 welcome bonus in your first month. Wealth Accumulation:Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), and company matched share purchase program options Enjoy the Perks:Employee discounts that can offer up to 50% off our Rogers & Fido products and services Health:Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits Healthcare from Home:Connect with healthcare professionals through a virtual walk-in clinic. Stay Fit:No-cost fitness membership with access to virtual classes Giving Back:Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play Learn and Grow:We invest in our people to unleash their potential so we can win as a team! We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration. Commitment to Diversity:We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women. Your Adventure Awaits-What You Will Do: On-the-Go Sales:Sell a fantastic range of products, including Wireless, Cable, Hi-Speed Internet, Home Phone, directly to customers at their homes. Sales Dynamo:Act on provided leads and spark new residential sales in your territory. Face of Rogers:Represent Rogers with pride, both in the field, at special events and to follow up on customer inquiries. Market Specialist:Share your insights on market trends to help us fine-tune our sales strategies Customer Connection:Build friendly and professional relationships with customers, ensuring their post-sales questions are promptly answered. Employee Commitment:Conduct business in line with the Rogers Business Code of Conduct with safety as a top priority. What You Bring: Sales Star Power: Proven ability to thrive in a sales environment, working independently to achieve strategic goals. Motivated Mojo:High motivation, excellent interpersonal, communication (both verbal and written), and presentation skills. Solution Focus:Negotiation skills with the ability to handle objections with style. Flexible Schedule: Availability to work flexible hours, including days, evenings, weekends, and holidays to meet customer needs. Weather Ready:Comfortable working in various weather conditions. On-the-Road Ready:Must have a valid driver's license and a reliable vehicle for daily use. As part of our recruitment process, candidates will need to complete and successfully pass a criminal background check and driver's abstract. Apply now andembark on this exciting door-to-door adventure together!Schedule: Full time Shift: Flexible Length of Contract: Not Applicable (Regular Position)Work Location: 800 York St P.O.Box 5800 (033), London, ON Travel Requirements: Up to 75% Posting Category/Function: Sales & Door-to-door Requisition ID: 303827What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ . Posting Notes:Rogers BusinessLocation: London, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Equity, Network, Telecom, Telecommunications, Technology, Finance, Sales

About Valero Energy Inc. Valero Energy Inc., with its Canadian head office in Montreal, is a subsidiary of Valero Energy Corporation, a Fortune 500 company. We are the leading distributor of petroleum products in Quebec, the Atlantic provinces and Ontario—and the world’s second-largest producer of renewable diesel fuel and ethanol. We stand out as the second-largest petroleum refiner in eastern Canada, thanks to our Jean-Gaulin Refinery in Lévis. We also possess numerous major logistical infrastructures, such as the Montreal East Terminal. Our success? We owe it to our 10,000 employees who are committed to our values—including safety, environmental stewardship, teamwork, community engagement and operational excellence.  We consider our employees our most important asset and provide a wide variety of stimulating jobs for those seeking to grow professionally. Our salaries and benefits—along with our retirement savings plan, which ranks among Canada’s Top 5 in terms of employer contributions—are highly competitive. These are some of the reasons we are known as an employer of choice. About the position : The incumbent is responsible for the configuration, installation and maintenance of Valero’s ICS system, which includes network equipment (routers and switches), Human-machine interfaces (HMI), decentralized control systems, process controllers, flowmeters, etc. The specialist must also provide technical expertise on managing the infrastructure of the control system in its entirety, including the local and remote physical network, an environment of virtual servers along with server and client software and applications. This position requires technical analysis skills to develop solutions should equipment, software and network telecommunication break down by using several troubleshooting tools to ensure required system efficiency. The specialist must be able to perform several tasks simultaneously and resolve complex problems in addition to having a holistic view to come up with innovative solutions.   Responsabilities :  Work with various resources to develop solutions, resolve operational problems and improve business performance or existing systems; Communicate effectively, build confidence and mutual collaboration with functional units to identify problems and needs; and to evaluate business solutions; Serve as an active contributor to projects and help with the design of applications as a member of the project team; Work with the project team to compile requirements and document them effectively in order to express the client’s needs; Write up and update system documentation and train users, if necessary; Develop and maintain test plans, if necessary, for systems, coordinate tests and document results; Provide direct customer service on service matters; Collaborate with technical and design teams to find solutions and then implement them; Configure, code, test and develop reports; and coordinate application projects with technical resources; Provide support following application deployment; Interact with the end users of the functional unit in all project phases and support activities. This position requires on-call availability in alternance with other team members outside regular work hours. The incumbent must be willing to travel to various sites in Eastern Canada, the US or in Latin America (approximately 25% of the time). College diploma or an undergraduate degree in computer science or a relevant field; A minimum of five years’ experience with industrial control languages and network equipment such as routers and switches; Three years’ experience in computing, which covers Microsoft Office products, relational databases, Windows and/or direct computer support activities, including the knowledge of application software and equipment, is preferable; Good knowledge of decentralized control systems and software (such as Experion, Rockwell, etc.); Experience with industrial control systems, including configuration, installation and maintenance; Good knowledge of programmable controllers and software such as Allen Bradley’s RS-Logix, GE’s Bently Nevada); Good knowledge of HMI and software such as Honeywell, Experion, Aviva, Atmos, etc. Knowledge of industrial protocols and systems such as Modbus RTU, Modbus TCP/IP, interface client/server OPC UA, etc. Extensive experience with numerous computer systems and operating systems and with system interaction; Understanding of the principles of relational databases, application interfaces, design and deployment of man-machine interfaces (MMI); Bilingualism (French and English) both written and oral.  Valero Energy Inc. is governed by the Charter of the French Language. However, a functional knowledge of English is considered necessary for performing certain tasks of this position.  The individual in this position may be called upon to interact with various stakeholders such as: clients, suppliers, unilingual English-speaking business partners. When working at our Company, your benefits will include : Full benefits package Being employed by one of Canada’s Top 5 employers in contributions to the retirement savings plan Annual bonus program Reimbursement of training expenses program Reimbursement of fitness activities program Health and Wellness Program Free access at all times to virtual healthcare On-site access to a gym and fitness courses Rewards program for service anniversaries Plus many more to discover! Valero Energy is an employment equity employer. We encourage all those meeting the selection criteria to send us their application. It will be reviewed without consideration of statuses protected by law, including sexual orientation, gender identity, gender, minorities and individuals with disabilities.

Territory Sales Specialist - Residential Direct Our dedicated specialists are proud to offer our customers seamless and simple technology that fits into any lifestyle. Our fibre network supports millions of customers with high-speed Internet, TV, and Smart Home Monitoring to keep Canadians connected to the people and things that matter most. We know that our customers rely on us to provide them reliable connectivity, that is why we have made a commitment to providing the fastest and most consistent network in the areas we serve.We are growing our Field Sales team and are looking for team members that are customer focussed and committed to delivering impact in everything they do. Come play a key role in building the future of innovation in Canada.Join the Rogers Door-to-Door Sales Team: Be the Face of Connection!We are excited to deliver best in class customer experiences and seeking passionate individuals who can connect with our customers in the field and champion Rogers services throughdoor-to-door salesin Newfoundland (St.John's & Mount Pearl Area)What's in It for you:We're all about investing in our team members, offering fantastic benefits and perks, such as: Uncapped Earning Potential:Receive a competitive base pay, commissions, and a vehicle allowance - top performers rake in six figures! Welcome Bonus:Kickstart with a $3,000 welcome bonus in your first month. Wealth Accumulation:Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), and company matched share purchase program options Enjoy the Perks:Employee discounts that can offer up to 50% off our Rogers & Fido products and services Health:Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits Healthcare from Home:Connect with healthcare professionals through a virtual walk-in clinic. Stay Fit:No-cost fitness membership with access to virtual classes Giving Back:Rogers Gives Together is our company's employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play Learn and Grow:We invest in our people to unleash their potential so we can win as a team! We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration. Commitment to Diversity:We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women. Your Adventure Awaits-What You Will Do: On-the-Go Sales:Sell a fantastic range of products, including Wireless, Cable, Hi-Speed Internet, Home Phone, directly to customers at their homes. Sales Dynamo:Act on provided leads and spark new residential sales in your territory. Face of Rogers:Represent Rogers with pride, both in the field, at special events and to follow up on customer inquiries. Market Specialist:Share your insights on market trends to help us fine-tune our sales strategies Customer Connection:Build friendly and professional relationships with customers, ensuring their post-sales questions are promptly answered. Employee Commitment:Conduct business in line with the Rogers Business Code of Conduct with safety as a top priority. What You Bring: Sales Star Power: Proven ability to thrive in a sales environment, working independently to achieve strategic goals. Motivated Mojo:High motivation, excellent interpersonal, communication (both verbal and written), and presentation skills. Solution Focus:Negotiation skills with the ability to handle objections with style. Flexible Schedule: Availability to work flexible hours, including days, evenings, weekends, and holidays to meet customer needs. Weather Ready:Comfortable working in various weather conditions. On-the-Road Ready:Must have a valid driver's license and a reliable vehicle for daily use. As part of our recruitment process, candidates will need to complete and successfully pass a criminal background check and driver's abstract. Apply now andembark on this exciting door-to-door adventure together!Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 22 Austin St. (5142), St. John's, NL Travel Requirements: Up to 25% Posting Category/Function: Sales & Door-to-door Requisition ID: 299993At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . #LI-RO1 Posting Notes:Customer ExperienceLocation: St. John's, NL, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Network, Telecom, Telecommunications, Equity, Field Sales, Technology, Finance, Sales

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementRemoteJob DescriptionSupportSupport Distribution partners in the acquisition of new business; participate and present in finalist presentations and implementation meetings on the Mid-Market Segments. Assist internal partners in acquiring new business by serving as a liaison; take part as a subject-matter expert in the short-list presentations and ongoing meetings for implementing new business.Respond to benefit plan inquiries and resolve escalated and complex inquiries from Plan Sponsors, Plan Advisors/Consultants, and internal department contacts. Owning and respecting the unique demands of each customer while being considerate of the time frame ensuring a thorough response.Champion for a successful outcome for all involved, the Service Relationship Specialist role is responsible for the successful resolution and negotiation of all service escalations. Advocate for a favorable conclusion for all parties. All service escalations must be successfully resolved and negotiate by the Service Relationship Specialist.Initiate Amendment requests ensuring that information is complete and outstanding requirements are obtained in a timely manner to meet deadlines and meet effective dates of plan changes. Collaborate with our Customer Experience/Operations teams to facilitate information-sharing and identify key issues with our online customer.Assist with general internal initiatives related to Group Benefits services, products, and procedures.Facilitate multiple meetings with our Plan Advisors/Consultants and Plan Sponsors as well as internal teams.Take on special projects and/or research assignments for client needs.AdviseAs the face of Manulife, you build and maintain successful and lasting relationships with existing and potential partners. Understand the intricacies and complexities of each Plan Sponsor's Group Benefits designs and the sophistication of the Advisors/Consulting houses. Prepare and analyze and interpret client reports for review. Generate client reports using web analytics platforms via various reporting tools, requiring analysis and comparison of many reports to ensure we are fulfilling our customer’s needs. Provide expertise on Manulife’s digital experience for group benefits clients (Web, mobile, voice), and highlight key features and functionality.Support group benefits clients in driving adoption of our digital tools and experiences among their plan members Provide reporting on digital uptake/usage to help group benefits clients understand overall plan health and identify areas of opportunity for education/engagement. You drive results by reviewing special requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies.Establish and maintain client relationships by identifying current or potential needs and promoting client retention.Providing recommendations on plan design, service options, technology solutions and any ongoing administration needs to the client.Applies understanding of legislative and privacy guidelines to assist in client meetings.EducateDeliver presentations to employee groups to facilitate enrolment and/or introduce their Group Benefits (in person or remote). Meet with plan administrators to train and educate them on effective methods of plan administration.Lead customer workshops and training around product updates & new features Maintain direct contact with clients/advisors, proactively planning your client meetings to ensure regular connections are made.When new products are launched in Group Benefits, take the Lead together with the Account Executive to learn, present and speak to these new services. Become the expert in delivering and educating clients on these services and how it affects their population and what amendments are required to their plans if any.Using our Seismic Tools to put presentations together to present and deliver our services to clients.Clients rely heavily on the Service Relationship Specialist on how to manage new services and products that are launched, or on any new legislative initiatives.Coaching mindset and abilities enabling to define solutions and delivering outcomes. Shared Responsibilities:Works with a Team of Account Executives and collaborates with other Service Relationship Specialists.Assist new Service Relationship Specialists with Job Shadowing and Buddy system to ensure all members of the team can successfully represent Manulife Group Benefits Services.This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.Job Requirements:Minimum three to five years of work experience in Group Benefits. In-depth knowledge and understanding of the Group Benefits products and services.Building and strengthening existing client and consultant/advisor relationships.Proven ability to take initiative, be a strong self-manager and display integrity.GBA designation or working towards the designation an asset.Good knowledge of underwriting concepts. Strong technical and demonstrated analytical skills using Microsoft Office products, Excel and/or PowerPoint, Web Analytics platforms, to arrange and display relevant information during customer business reviews.Excellent presentation skills and the ability to influence decision makers in various areas of organization.Supports, participates, and presents in Mid-Market Finalist Presentations to attain new and keep existing Business out to Market.Strong customer-facing skills including expectation management, communication skills, information management.Ability to work independently and in a team setting, self-starter, innovative thinking with a keen eye for results and driven by quality.Outstanding analytical, strategic, and problem-solving thinking ability - enabling the candidate to recognize issues, outline possible implications and suggest solutions.Relationship-oriented; must be comfortable working with a wide range of individuals at different levels, managing across, up, and down and self-manage to meet timelines of multiple priorities.Capability to determine sensitive client needs or issues.Must have a valid driver’s license and a personal automobile.Competencies:Proven ability to determine business priorities, meet goals, manage high volumes of work.Excellent analytical, problem solving, interpersonal, organizational and time management skills.Negotiation and influencing skills.Strong attention to detail.Champion of superior service delivery and customer service, oral and written communication skills.Good understanding and knowledge of Manulife’s administrative systems.Independent, self-motivated individual with ability to manage multiple tasks and deadlines simultaneously.Strategic and creative thinker focused on finding solutions to unique Plan Sponsor needs.Persuasive communicator with an ability to clearly articulate ideas and present information.Collaborating internally across multiple departments.Ability to be flexible and empathetic and ability to manage conflicts.Proficient in the use of modern technology.Know and understand the growth and persistency strategies.Presenting together with the Account Executives at Client Service Meetings. Taking initiative to prepare and structure these meetings.Service Relationship Specialist attends all meetings for client’s re-enrolment of flex benefits with our Admin Advantage Teams and helps facilitate and ensure all tasks are brought to completion.Attend ongoing service meetings, maintaining and facilitating action logs with head office areas.Excellent planning and project management skills with a confirmed ability to complete projects within tight timeframes.Must be fully bilingual both oral and written (in Quebec only).Decision Authorities: This role directly impacts the Sales, Profitability and Persistency of the overall Distribution offices.Keeping existing clients by ensuring any potential service issues are resolved promptly and putting checks in place to prevent issues from reoccurring.Educating Clients on Manulife’s Group Benefits services that they would benefit from.Key Challenges:Managing high volumes of work within tight time frames and balancing competing priorities.Working with many Advisors/Consultants and Account Executives and balancing their demands, needs and expectations.When a service issue is identified, these could have a financial implication, it is critical that the issue be managed to resolution while ensuring that service and quality are maintained.Working Conditions:Occasional travel will be required within your region to Client Meetings, Wellness Fairs, Employee Sessions.This role will occasionally require working outside traditional business hours to meet client needs. Example - employee sessions for night shift workers.Work Smart options are available.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$56,400.00 CAD - $94,000.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

Position Title: User Technology Support Specialist (T & I) (Hybrid)Status of Employment:PermanentPosition Language Requirement:EnglishLanguage Skills:English (Reading), English (Speaking), English (Writing)Work at CBC/Radio-CanadaAt CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.Unposting Date: 2024-04-24 11:59 PMBehind the scenes, but ahead of the curve: help us develop the next-generation public broadcaster.Created in 2015 to align, lighten and modernize infrastructure, the Technology & Infrastructure (T & I) team is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content, systems, people and places. We are the space in between. A place with purpose. CBC/Radio-Canada has always been a highly regarded pioneer of media technology. Not just in Canada, but around the world. Today, we're transforming ourselves from conventional radio and television broadcaster into a modern digital media company. Technology is the driving force and we are the team making it happen. This role is a hybrid work arrangement. Work schedule to be discussed with Hiring Manager according to the guidelines defined by the department. Your role As an expert in news and information content production, you will provide front-line support to CBC editorial and production staff across the country and around the world. You know the workflow and tools journalists use to get the story online and on air and you're ready to do what it takes in a crisis situation. Clients include CBC.ca, Network, Current Affairs, CBC News Network and Radio content creators.Clients are located in domestic and regional production centers as well as bureaus around the world. AVID iNEWS, Polopoly, Dalet and MediaCentral, our primary content creation tools, are used to write, view and edit raw material, build rundowns and deliver content to our audience. This position involves a rotating shift and on-call, including early mornings, late nights and weekends. Function:Provides first-level support for end user technology used in the assigned area within CBC/Radio-Canada. Performs and monitors the activities related to the installation, maintenance, repair and configuration of software and end-user devices and peripherals, according to the Corporation standards and policies.Provides solutions for all known end-user support issues. Troubleshoots, documents, escalates, tracks and prioritizes new issues. Has excellent communication and customer service skills. Able to work under pressure and de-escalate tense situations. Exercises judgment, discretion, creativity and initiative in the course of their day. Periodically participates in large projects and roll-outs.Key Tasks:Decommissions and performs other related duties for all designated end user technology.Configures basic automation on users' devices.Provides a solution using established procedures and knowledge base. Confirms with the end user that the solution provided is satisfactory.Provides guidance to users and recommends specific training tools.Promotes the use of processes and practices that ensures the security of end-user data.Periodically participates in large projects and roll-outs.May coordinate with others in smaller initiatives.Ensures that relevant documentation is up-to-date.In accordance with the procedures established, communicates with vendors and service suppliers to obtain service and support on end-user devices and peripherals.Obtains financial authorization for the repair or purchase of end-user technology.Maintains comprehensive and up-to-date knowledge of related technologies.Keeps up with technology changes and new user technology as they emerge.Grants access and privileges to centralized systems according to an established approval process.Installs or removes end user technology and software. Updates the inventory of end user technology and software assets.Recommends and encourages established production workflows and best practices.Receives end-user service and incident requests, or questions. Accurately documents the details and nature of the end-user request.Escalates unsolved issues to the second-level support team.May use creative problem solving skills.Uses judgment and discretion daily (when dealing with confidential material).Participates in the evaluation of new equipment technology and software, as required, by performing the required tests; identifies if the criteria are met and reports.Transfers and relocates equipment as required.Performs all or part of the function or duties of an equivalent or lower classification.We are looking for a candidate with the following: Education Required:The job requires a Community College diploma in computer science, or the equivalent.Experience Required:The job requires three years of practical and related experience, at least one of which should be in the area of assignment or one very similar.Candidates may be subject to skills and knowledge testing. We thank all applicants for their interest, but only candidates selected for an interview will be contacted. CBC/Radio-Canada is committed to being a leader in reflecting our country's diversity. That's because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That's why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada's public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected] . You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.Primary Location:Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7Number of Openings:1Work Schedule:Full timeSalary: . Date posted: 04/11/2024 08:07 PM

BASIC QUALIFICATIONS- 2+ years of human resources experience- Experience with MS Outlook, Excel, SharePoint, Amazon Projects, Word, Slack and Chime- • Experience in counseling or mentoring others, Healthcare, or Crisis Management.- • Experience working multiple projects or cases independently in an environment with changing priorities- • Experience working with confidential information- • Experience with global service and employee delivery- • Strong problem solving, time management, and priority-setting skills- • Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee mattersDESCRIPTIONWould you like to be part of an organization that is helping Amazon build a fast-growing, highly innovative workforce? Do you get excited about working with a highly diverse population cutting across multiple countries, cultures, and values? Getting interested? Please read on!Join our team and make a difference for Amazonians and their families. Amazon's dedicated team that provides concierge-level support for Amazon employees and their families in their time of need is growing.Amazon's Compassionate Care Services is here for employees if they are facing the loss of a loved one or a life-threatening illness. As a Compassionate Care Specialist, you will help employees and their loved ones navigate the processes, paperwork, and challenges involved with a loss or illness. Our Compassionate Care Specialists are skilled in answering challenging questions, understanding complex employee and family situations, communicating available benefits for each specific case, assisting in navigating internal departments and external vendors, and responding to changing circumstances and needs to pave the way for a connected and trusted case management experience.High-level judgment is crucial in the time-critical nature of this role. Compassionate Care Specialists must be highly attuned to how people are responding and focus on the details of each individual case. They must step back from these cases to see emerging patterns and adjust processes and support mechanisms as needed. Active listening, empathy, and problem solving are a must.Key job responsibilities• Serve as an empathetic point of contact and provide holistic case management services to employees and their families in times of death, critical illness, crisis, and other times of need• Leverage best practice tools and Amazon and vendor resources to understand all options available• Critically assess and adjust the case management plan to the timing of changing needs• Troubleshoot issues and seek to remove barriers for an employee• Respond to issues that may arise and ensure the right communication occurs with accurate details at the right time• Identify and solve problems, sometimes with limited information• Communicate regular updates to employees, vendors, and stakeholders both verbally and in writing• Ensure compliance with standard work, federal/state/country regulations, and company policies • Maintain system records to ensure accurate and timely information/documentation• Consult, coordinate, and partner with our HR, Safety, Legal, Payroll, Benefits, team members, and other departments/systems as appropriateWe are open to hiring candidates to work out of one of the following locations:Virtual Location - KAPREFERRED QUALIFICATIONS- 5+ years of human resources experience- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards- • Master's Degree in Social Work or other Health and Human Services- • 5+ years of experience as a HRBP, Case Manager, or experience in Benefits- • Experience working multiple projects or cases independently in environment with changing priorities.- • Familiarity with case management systems, reviewing cases for benefits eligibility, determining the appropriate benefits that apply to a specific situation, and establishing/executing a case management planSalary: . Date posted: 04/04/2024 10:17 PM

Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview Every single day is an adventure! Within TD's Contact Center, you'll find a community of colleagues helping TD's 25+ million customers to achieve their life goals. Your role within the Contact Center is essential to TD's success, as our customers are at the center of everything we do. You'll support customers and internal/external partners with a variety of financial services through inbound and outbound calls, and digital channels. Grow, learn and lead; beyond your day-to-day work, you'll be supported with professional development and encouraged to build an exciting career at TD. You'll help deliver a legendary experience to our business, our customers' lives and our communities.Job Details It starts when you pick up the phone or log in online. With each conversation, you'll be playing one of the most important roles supporting our customers' happiness with the bank. Every day, you will: •Provide customers with the best solutions and offer advanced guidance and expertise on how TD's digital assets can help them to meet their financial needs now and in the future. •Deliver outstanding service and/or sales support with moderately complex transactions related to financial products and services with the aim to provide complete and correct solutions the first time. •Play a key role in addressing concerns and providing subject matter guidance to customers and/or partners; and be accountable for problem solving and/or raising matters to the appropriate people. •Work towards achieving set goals while being an ambassador for innovation by offering legendary experiences and trusted advice. •Gather and analyze data to identify and help solve complex problems; use sound understanding of process/policy risk when recommending exceptions outside general guidelines •Work effectively as a team, use and learn from each other's knowledge and support your co-workers to resolve customer issues. Bring your whole self to work and have fun! This is your chance to define every new day, embrace the adventure and make a meaningful contribution that helps to deliver results and accomplish great things for your career and the customers of TD! Most importantly, you'll be our voice at TD. Every phone call you answer, every message you send is your chance to shine! Job Requirements •High school diploma and one (1) or more years of relevant experience •Must be bilingual in English & French •Advanced skills and expertise in a variety of advice and service related activities to provide customers / partners with advice on transactions, activities and product features •Sound communication skills to communicate unusual and/or complex content in a clear manner •Possess computer & multi-tasking skills •Thrive in a dynamic and time-sensitive environment •Advanced knowledge of our business and understand the functions of our various business areas •Passionate and engaging individual with a desire to consistently and compassionately deliver superior customer experience Additional Information Successful candidates must be available to start training for our June start date. Training: Specialized business and industry training and ongoing support provided throughout employee onboarding period, with attendance for all training being mandatory. 13 weeks full time paid training - Monday to Friday, 9am to 5pm Hours:Full time: 37.5 hours a week You must be available and flexible to work a rotational shift; this is a week by week schedule that will have you rotating weekly start periods of days, afternoon and evening shifts 7am-10pm Monday to Friday. You will receive two consecutive days off and you will have a 3 week advance notice of your rotational shift. The first 60 days of training onsite, hybrid afterwards. Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and InclusionAt TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. AccommodationYour accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in CommunitiesTD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!

At Siemens Energy, we can. Our technology is key, but our people make the difference. Brilliant minds innovate. They connect, create, and keep us on track towards changing the world's energy systems. Their spirit fuels our mission.Our culture is defined by caring, agile, respectful, and accountable individuals. We value excellence of any kind. Sounds like you?We make real what matters. This is your role:As a Engineering specialist for EHV and HV AIS circuit breakers.Responsible for preparing project contract documents, discussions with customers regarding open points and arrange drawing approvals by conducting meetings / customer visits to customers like PGCIL, NTPC and other major utilities.Take hand over from Sales/Order Acquisition team and understand all documents and specifications to provide engineering documents in line with agreed technical parameters.Checking and maintaining/configurating SAP BOM for all Circuit Breaker and spare orders.Spares and internal order booking/customer complaints booking in SAP and maintaining bill of material.Understanding non-standard requirements and circulating correct information of the drawings through manufacturing instructions.Engage with internal stake-holders to clear all engineering documents, Bill of materials, SAP codes etc.You should be a graduate/post graduate in Electrical engineering, have sufficient product knowledge and 3 to 5 years of industry experience.You should have Strong strategic planning, negotiation, customer intimacy, organizational skills, proactiveness, strong decision making, ownership mindset and soft skills.Excellent analytical and problem-solving skills with the ability to manage multiple disciplines simultaneously.Knowledge of Project management tool, Auto CAD and SAP.You've good knowledge of High Voltage Circuit breaker of Air Insulated Substations.We don't need superheroes, just super mindsThis role is based in "Aurangabad", where you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business needs. Bring your curiosity and imagination and help us shape tomorrow.Salary: . Date posted: 04/05/2024 08:14 PM

As a Engineering specialist, design control philosophy and wiring schematics for EHV and HV AIS circuit breakers.Responsible for preparing engineering documents, discussions with customers regarding open points and arrange drawing approvals by conducting meetings customer visits to customers like PGCIL, NTPC and other major utilities.Take hand over from Sales/Order Acquisition team and understand all documents and specifications to provide engineering documents in line with agreed technical parameters.Checking and maintaining/configurating SAP BOM for all Circuit Breaker and spare orders.Spares and internal order booking/customer complaints booking in SAP and maintaining bill of material.Understanding non-standard requirements and circulating correct information of the drawings through manufacturing instructions.Engage with internal stake-holders to clear all engineering documents, Bill of materials, SAP codes etc.• You should be a graduate/post graduate in Electrical engineering, have sufficient product knowledge and 3 to 5 years of industry experience.• You should have Strong strategic planning, negotiation, customer intimacy, organizational skills, proactiveness, strong decision making, ownership mindset and soft skills.• Excellent analytical and problem-solving skills with the ability to manage multiple disciplines simultaneously.• Knowledge of Auto CAD, E-Plan, CAD Worx E&I and SAP.• You've good knowledge of High Voltage Circuit breaker of Air Insulated Substations.This role is based at Aurangabad (Maharashtra)Salary: . Date posted: 04/05/2024 08:14 PM