We use cookies to improve the user experience, analyze traffic and display relevant ads.
Details Accept
Enter position

Overview of salaries statistics of the profession "Payroll Implementation Specialist in Canada"

Receive statistics information by mail
Unfortunately, there are no statistics for this request. Try changing your position or region.

Recommended vacancies

Time & Attendance Support Specialist, HR Systems
Magna International, Aurora, ON
Group Description At Magna, we create technology that disrupts the industry and solves big problems for consumers, our customers, and the world around us. We’re the only mobility technology company and supplier with complete expertise across the entire vehicle. We are committed to quality and continuous improvement because our products impact millions of people every day. But we’re more than what we make. We are a group of entrepreneurial-minded people whose collective expertise gives us a competitive advantage. World Class Manufacturing is a journey and it’s our talented people who lead us on this journey. Role Summary The Magna HR systems team is a fast-growing team meant to support day to day activities of Payroll and HR practitioners within the organization. The Payroll Support team is a new team we are expanding to support new system implementations as part of Payroll Transformation. Key Responsibilities • Demonstrate a basic understanding of Payroll and Time tasks. • Triage and work tickets effectively based on urgency • Communicate with internal stakeholders on tasks • Basic testing of configuration updates Key Qualifications/Requirements • University education or equivalent. Preferably Business Related in nature. • Strong attention to detail • Strong verbal and written communication skills • Demonstrate critical thinking and analytic skills with strong problem solving and troubleshooting skills • Ability to accurately collect information in order to understand and assess the clients’ needs and situation • Excellent collaborator and a team player • Well-developed root-cause analytical skills with the ability to configure and troubleshoot issues and defects • Ability to prioritize workload and provide timely follow-up and resolution • Ability to manage confidential and sensitive employee information • Ability to set priorities in a fast-paced environment • Focus on delivering quality customer service Additional Information Accommodations for disabilities in relation to the job selection process are available upon request. Awareness. Unity. Empowerment. At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.
Bilingual Implementation Specialist- Dec 2023/May 2024 Grads
ADP, Inc., Dartmouth, NS
Related Searches: Entry-Level, Implementation, Consulting, Resume, Interview, Job Description, Position, Jobs, Work, Customer Service, Project Management, Systems IntegrationUnlock Your Career Potential: Implementation at ADP. Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most for their investments? At ADP, the Implementation team is driven by our customers' success. With us, you'll combine your analytic and project management skills with your ability to simplify complex information -- helping customers develop the skills and confidence to use our products with ease. You provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace.ADP is hiring an Implementation Specialist I. In this position, you'll leverage our top-ranked training programs and world-class service guidelines to create exceptional onboarding experiences for each product or service implementation. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility. RESPONSIBILITIES: Implement ADP's solution to non-complex clients, following ADP guidelines, and in accordance with client expectations Ensure client satisfaction and retention through timely solution delivery within client-defined timeliness Work under direct supervision to resolve issues and provide solutions, with guidance Engage with client throughout implementation, until client is successfully running ADP solutions Interact/collaborate with ADP associates in sales and customer service Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise QUALIFICATIONS REQUIRED: 0 to 2 years of experience working in a client service environment High school diploma or equivalent in education and experience Bilingual in English and French PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following: Bachelor's degree Proven ability to maintain focus and work effectively with multiple demands Ability to work as part of a team to accomplish tasks Strong client relationship skills Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards Must be able to recognize basic procedural issues as they arise, and escalate to the appropriate level Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations Proficient in the latest web technologies and working knowledge of various operating systems Excellent analytical skills and time management skills Excellent communication skills both verbal and written Proficient using Microsoft Office Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
Senior Manager, Payroll Services and Systems
Douglas College, New Westminster, BC
Position DetailsPosition Information Position Title Senior Manager, Payroll Services and Systems Posting Number 02081SA Location New Westminster Campus Grade or Pay Level A - Pay Band 12 Salary Range Min: $96,164; Control Point: $128,219; Max: $141,041. Placement within a salary band is typically up to the Control Point based upon a review of skills, experience and internal equity. The College may place over the Control point in limited circumstances. Position Type Administration - Regular Posting Type Internal/External Regular/Temporary Regular Employment Type Full-Time Posting Category Administration Start Date 01/03/2024 End Date Day of the Week Mondays to Fridays Shift 8:30 am - 4:30 pm Work Arrangements Regular hours of work are 8:30 am - 4:30 pm, Monday to Friday, however occasional evenings and weekends may be required. This position will be based at the New Westminster Campus. Occasional travel between Douglas College's locations as required.Douglas College (DC) is committed to supporting a healthy work/life balance for Employees. As per the DC Administration Policy A70 Work from Home, College employees may be eligible to work from home on a part-time basis, subject to operational requirements and approval by their Responsible Administrator (RA). What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Senior Manager, Payroll Services and Systems has overall responsibility for the strategic leadership and direction for Douglas College's in-house payroll services. The Senior Manager reports to the Director, Finance. Reporting into this position includes the Manager, Payroll Services and Systems, a Payroll Supervisor and Payroll Specialists. Key responsibilities include the preparation of confidential, sensitive, accurate and timely reports to support decision making by the Senior Administration of the College.The Senior Manager applies systems thinking to further develop and enhance upon payroll systems and services through opportunity identification and implementation. In doing so takes a leadership role for the unit to improve related business processes that cross College departments.The Senior Manager participates in long range planning by developing a vision for the unit in alignment with the Douglas College Strategic Plan.By keeping abreast of emerging topics and trends in the legislative environment that affect payroll and benefits, the Senior Manager is a collaborative strategic partner with Human Resources and Financial Services, offering a collaborative approach to amending business practices and change management.ResponsibilitiesThis position is accountable to the Director, Finance for: Payroll Services •Oversee the payroll unit to ensures the College's compliance with federal and provincial legislation, government policy, and collective agreement provisions related to position responsibilities; •Identifies challenges with interpretation or implementation of collective agreement provisions and provides support in analyzing payroll and benefit costs for collective agreement bargaining. Brings problems to resolution in consultation with the Human Resources department; •Ensures current knowledge of technical developments in payroll legislation and practices; and •Coordinates the execution of payroll for the Administrator group. Ensures that remittances are made by the Manager, Payroll Services and Systems. Payroll Information System •Along with the Director, Finance participates in the planning, developing, and implementing payroll information system that meet the information needs of the College; and •Protects the integrity of College financial and payroll data and to safeguard College assets by monitoring the system through the review of reports and design of internal controls. Is well versed and ensure compliance with the College's Information Integrity Policy. Payroll Operations and Financial Planning •Through the Manager, Payroll, Services and Systems oversees the unit and ensures professional management of payroll operations; •Develops reports, drafts policies and procedures that provide for planning and monitoring of College payroll and benefits costs. Monitors the unit's portion of the College budget. Monitors the payroll and benefits expenditures against budget. Takes appropriate actions on variances; •Ensures that the College's financial management policies, signing authorization and system of internal controls are strictly adhered to; •Works collaboratively with the Associate Director, Budgets and Planning in the preparation of the College's annual budgets and forecasts for payroll and benefits costs; •Prepares appropriate year end accruals, reconciliations and variance analysis for the external financial audit; •Provides comprehensive reports to meet the needs of Responsible Administrators; Carries out special management projects which may be confidential or highly sensitive in nature; and •Prepares monthly management reports, develops and reports on relevant key performance indicators (KPI's) for the organization. Administration •Ensures the effectiveness and competence of the payroll team members in their areas of responsibility through selecting, developing, evaluating and disciplining direct and indirect reports, as needed. With the Director, Finance prepares workforce plans to meet current and anticipated future needs of the unit, including through human resource strategies that optimize staff roles and contributions; •Demonstrates leadership in Enterprise Risk Management, ensures the payroll team is well versed in their risk management responsibilities by performing operational risk assessments and developing risk mitigation plans. Maintains the unit's risk register; •Contributes to the development and annual updating of the unit's Business Continuity Plan. Ensures that the plan is reviewed and exercised; •Champions and inspires a team committed to the vision, goals and priorities of Douglas College, emphasizing the importance of inclusion, respect, equity and accessibility as integral components of all College operations, services and campuses; •Ensures the review and development of College policies and procedures to improve efficiencies in the delivery of quality services within and across departmental boundaries. Prepares payroll guidelines to ensure consistency of payroll services; •Ensure that the unit is well versed and in compliance with public sector privacy legislation. Responsible for the unit's adherence to the College's Records and Information Management Policy; •Ensures redundancy in core operational knowledge with the Manager, Payroll through professional development and cross training. Ensure that management's operational handbooks are kept current; •Maintains positive working relationships with Responsible Administrators and external stakeholders; •Represents the College with external auditors and regulatory bodies; and •Performs other related duties as required. To Be Successful in this Role You Will Need •A Bachelor's degree in Accounting, Business Administration, professional accounting designation ( CPA , Canada) and Certified Payroll Leadership Professional ( PLP , Canada) designation. •A minimum of seven (7) years of in-house payroll services experience at a mid to senior management level in a public sector entity. •Minimum two (2) years of supervisory experience required in a unionized environment. •An equivalent combination of education, training and experience may be considered. •Demonstrated knowledge, ability and experience in the design, development, management and maintenance of data collection and payroll systems in a computerized environment. Ability to troubleshoot issues associated with payroll information systems. •Demonstrated management experience at a mid to senior level in a large complex business or post- secondary educational setting including experience in supervision and administrative management. •Demonstrated ability to make effective decisions within a collegial environment. Excellent interpersonal communications skills together with proven experience in resolving conflict. •Excellent written and verbal communication skills. Ability to write professional briefing notes and executive summaries. •Extensive knowledge of payroll regulations and issues of compliance. •Demonstrated ability to interpret and apply policies and regulations. •Demonstrated ability to model appropriate professional, ethical and collaborative behaviours consistent with the responsibilities of this position. •Excellent planning, organizational and administrative skills. Ability to work well under pressure in a deadline driven setting. •Experience in business workflow design and business process improvements. •Demonstrated Advanced Excel skills and strong analytical skills. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 12/20/2023 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca .Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying.All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/11681
Vulnerability and Patch Specialist M&A Ops [OneIT]
WSP Canada, Montreal, QC
TEAM OVERVIEW The M&A Operations team operates within the Global Security Operations and is comprised of engineers from various disciplines including server, storage, backup, network, and security, distributed in various countries throughout the world. The team is responsible for assessing and remediating the IT infrastructure of newly acquired organizations and providing operational support of the infrastructure whilst in a transition and integration periods to steady-state operational support. POSITION SUMMARY WSP is looking to hire an experienced engineer to handle the vulnerability and patch management activities within its M&A Operations team. Qualified candidates must have a proven background within security, vulnerability scanning and pathing fields, handling incidents, problems, changes, and requests for enterprises, both large and small. As WSP acquires organization around the world, the position requires candidates that are able to seamlessly handle multiple projects at the same time and are expected to be able to conduct the below listed responsibilities. MAIN RESPONSIBILITIES Assess and report on the current vulnerability and patching management status and policies of the M&As Document the infrastructure and transfer knowledge to other WSP IT teams. Deploy M&A Ops vulnerability scanning tools, setup reporting, prepare list of vulnerability priorities based on known threat information and risks. Assist M&As in developing policies, action plans and metrics to improve their patching process to ensure proper implementation without any outages. Provide technical guidance and hands-on support to M&As, engage in the problem/change management process. Analyse, anticipate, identify, and respond on vulnerability and patching issues. Help maintain an up-to-date list of M&As inventory of hardware assets with details about operating system versions, patch status, installed applications, and other relevant information. Assist M&As with creating, testing, and managing patch deployment packages. Assist M&A Operations team in developing policies and procedures to streamline the team operation. Help deploy M&A Operations tool set on server infrastructure. Collaborating with other team members to ensure that all new technologies are compatible with existing WSP standards. Coordinate and monitor the deliverables of the 3rd party suppliers. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, or related field. 5-8 years of relevant experience in engineering and operational support. Excellent knowledge of vulnerability scanning and remediation best practices. Good understanding of standards and best practices for patch management. Good working experience with Tenable (deployment, scanning and reporting). Experience with SCCM, WSUS, Intune and Autopilot. Strong experience with Windows 10 and above. Strong experience with Windows Server 2012 and above. Strong experience with M365 (O365). Working experience with SentinelOne or similar solution. Good overall knowledge of Microsoft's product line-up, including high level capabilities and competitor products. Good overall understanding of networking, server management, backup/storage, identity management Ability to conduct research into systems issues and products as required. Experience of Microsoft collaboration and documentation tools (Teams, PowerPoint, Visio, SharePoint, Power platform). Understanding of Active Directory and Group Policy. Understanding of cyber security and information security best practices. Experience using ITSM systems (ServiceNow, Jira, Zendesk, ...). Experience with Linux based systems is a plus. PowerShell scripting language SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent (native level) written and spoken English. Additional languages are considered a plus. Experience working for a large global organisation with a multi-vendor environment or experience supporting multiple organisations at the same time. Good experience of working in a customer focused end-user support function covering software/OS deployment and patching and/or vulnerability remediation. Excellent analytical, diagnostic, and problem-solving skills, with the ability of tailoring solutions to identified problems, even with limited inputs. Ability to work independently with low-level supervision and in a global team distributed geographically. Strong organization skills (set priorities, meets deadlines, handle multiple simultaneous projects). Excellent documentation and reporting skills. Demonstrated experience in understanding, designing, delivering, and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. Ability to communicate problems in terms that are understandable to end users at all levels. Ability to follow and promote WSP policies, values, and standards. Willingness to work in different time zones, and on occasion after hour or during the weekend. Foundational knowledge of ITIL Service management practices WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Pay master
Fed Finance, Montreal, QC
Founded in 2001, Fed Finance is a recruitment agency that is specialized in accounting and finance positions. Our consultants are finance experts and speak your language. We select the best candidates for temporary and permanent positions. We are committed to working with you throughout your job search and beyond!Client dans le secteur manufacturier Hello, I am Charlotte, Recruitment and Business Development Advisor at Fed Finance, a recruitment firm specializing in recruitment for finance, accounting and payroll professions. I work on two types of recruitment: temporary and permanent in the Greater Montreal region. Our team, experts in finance, speak your language and operate in your world. I am looking for a pay master for my client in downtown. This is a permanent position. Your responsibilities will be: - Ensure that Payroll complies with all government, state, legislative and fiscal regulations, and with conventional standards and internal processes and procedures - Coordinate all payroll operational activities performed by payroll, coordinators - Provide support to Payroll resources and other parties involved in employee payroll so that all said regulations are understood and properly applied - Control and analyze any variances and inconsistencies related to payroll processing, specific employee files, or other situations, and ensure they are rectified so that the payroll production can be completed - Perform the payroll quality control for executive and management committee member - Participate in the application and regular updating of payroll processes and procedures and ensure they are used appropriately by payroll coordinators. As well as the implementation of security measures to guaranty the safeguarding personal data. Ensure that login information is always up to date and validated regularly; - Ensure and participate in the implementation and updating of financial controls (SOX) - Coordinate the year-end process and ensure compliance with timelines- DEC in accounting - finance - human resources - Accredited by the ACP: Payroll Compliance Specialist (SCP) or Accredited Payroll Manager (GAP) - Minimum of 5 years in a similar position - Knowledge of SAP or a similar ERP - Knowledge of Excel - Essential bilingualism: English - French
Systems Analyst 3 - Storage Specialist
The City of Surrey, Surrey, BC
Overview As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city-and their careers-forward. Build a City. Build a Future at the City of Surrey. Employment Status Union - CUPE Local 402 - Regular Full-Time Scope Reporting to the IT Operations Manager, the Systems Analyst 3 is responsible for maintaining the integrity of enterprise systems including but not limited to server, storage, and infrastructure applications, as well as leading junior team members in carrying out Systems Analyst functions. Responsibilities • Administer all aspects of an Enterprise SAN environment, including installation, configuration, patching and upgrades; • Administer users, servers and storage in an M365, Azure, AWS and on-premise Windows environment; • Administer a VMWare and Hyper-V environment through all phases of a VM's lifecycle, including creation, patching, updating, and decommissioning; • System administration tasks, including scripting to automate routine tasks, performance monitoring and tuning; • Provide mentoring and direction for junior team members in the implementation and documentation of new information systems; • Prepare workflow charts, models and create documentation for procedures and processes; • Liaise with users, other IT staff, and vendors during the development of a new system and to determine the cause of, and correct, system malfunctions; • Assist in the preparation of project plans including cost/benefit analysis, Work Breakdown Structures, effective IT resource allocation and input into project prioritization. Qualifications • Degree in a related field from a recognized institution • Four years' related experience • An acceptable equivalent combination of education and experience may be considered Experience with the following will be a benefit: •Netapp storage infrastructure • Cisco UCS and HCI infrastructure • VMWare / Hyper-V • M365, Azure and AWS administration • PowerShell scripting Other Information Hourly Rate: $55.86 Step 1 Step 2 - 6 Months Step 3 - 18 Months Step 4 - 30 Months Hourly Rate $55.86 $58.40 $60.82 $63.35 Conditions of Employment This position requires completion of a Police Information Check. Successful applicants must provide proof of qualifications. Our Values Integrity - Service - Teamwork - Innovation - Community
Senior Techno-Functional SAP MM/PM Consultant for process improvement, troubleshooting, and sustainment support within a S/4 HANA environment
S.i. Systems, Calgary, AB
Our Oil & Gas client is seeking a Senior Techno-Functional SAP MM/PM Consultant for process improvement, troubleshooting, and sustainment support within a S/4 HANA environment.This will be an initial 1-year contract with a strong likelihood to convert the position to a permanent role. The successful candidate will be based in Calgary and willing to follow a hybrid working model of a minimum 2-3 days in office/week, located in Downtown Calgary. Must-Haves:10+ years' of directly related support and configuration experience in ERP applications with experience across multiple business areas, including EAM, SCM 5+ years' recent techno-functional project experience with both SAP MM and PM Experience with SAP S/4 HANA leveraging suite of Fiori applicationsFunctional experience leading process improvement, requirements elicitation, and completing system flow documentationTechnical experience with developing, debugging, and troubleshooting SAP Nice-to-Haves:SAP experience across 3 or more customer implementations with at least one as S/4 HANA & Fiori Experience with other SAP solutions, such as SAP Fieldglass, SAP BTP/CPI Integration, SAP QM, SAP Workflow, SAP IDOCs Responsibilities Overview: Support the implementation and sustainment of the end-to-end processes and systems deliverables for the SAP MM and PM modules. Work closely with the Procurement and various Operations Business Teams to triage, prioritize and implement systems and/or process solutions. Understand and analyze business requirements and translate them into system requirements, configurations, and customizations. Conduct unit testing, functional and system integration testing, both functional and security, and triaging system deficiencies when they occur. Design, configure and test system projects/changes to drive value and support Business requirements.Development and maintenance of documentation, including requirements gathering documentation, functional design documents, test scripts, training materials. Apply
HRIS Product Support Advisor
CGI Group, Montreal, QC
Position Description: CGI - Payroll Service Center (PSC) offers all-in-one cloud-based solutions that simplify payroll and human capital management. We pride ourselves on our privileged relationships with our customers, and our customer satisfaction rate is very high.Every day, our members help hundreds of customers in a wide range of industries with their employee payroll. In this role, you will contribute to the success of local businesses as part of a dynamic team, with over 650 professionals and 60,000 customers!We're looking for a reliable and motivated individual. Are you ready to make a difference?We're ready for you:- Keep learning: we offer comprehensive, ongoing paid payroll training in Canada,- Work-life balance: a flexible weekday schedule,- Work environment recognized as one of the best in Canada (Best Places to Work certification),- Employee assistance program, health and wellness programs, comprehensive insurance coverage, financial assistance for job-related studies,- Career development supported by a professional development plan,- Access to a stock purchase plan, profit-sharing plan from day one,- Benefits that adapt to your needs: flexible insurance plan, tele-medicine, and much more! Your future duties and responsibilities: We're looking for a skilled, customer-focused GCH Customer Support Advisor to join our dedicated product team. The GCH Customer Support Advisor will be responsible for providing comprehensive technical support and assistance to customers. This role requires strong technical expertise, excellent communication skills and a passion for delivering exceptional customer service. Here are your typical responsibilities for a day's work:- Customer Support: Serve as the primary point of contact for customers seeking assistance with our GCH software products, responding quickly to inquiries and resolving issues in a timely manner,- Problem solving: Diagnose and resolve technical issues reported by customers, leveraging in-depth knowledge of our GCH functionality, configuration and integration points,- Product expertise: Develop an in-depth understanding of our HCM, including features, functionality and best practices, to provide accurate and effective support to customers,- Problem resolution: Investigate and analyze reported problems, working closely with customers to understand their needs, identify root causes and implement appropriate solutions or workarounds,- Documentation: Maintain detailed records of customer interactions, including support tickets, resolutions and recommendations, ensuring thorough documentation of all support activities, - Training: Provide training and guidance to customers on the use of our HCM, including new features, functionality and upgrades, to improve their proficiency and maximize their use of the products,- Escalation Management: Collaborate with internal teams, including development, product management and implementation teams, to escalate and resolve complex issues, ensuring timely resolution and customer satisfaction. Required qualifications to be successful in this role: - University degree in human resources, industrial relations, administration, or related field, or other combination of relevant education and experience,- Minimum 2 to 3 years experience in a technical support or customer service role, preferably in an HR or technology department,- Knowledge and experience with HRIS for SMEs,- Ability to communicate and popularize HRIS functional concepts,- Excellent command of French and English, both verbal and written,- Proven ability to prioritize and effectively manage multiple tasks, deadlines and customer requests in a fast-paced environment,- Ability to work under pressure and meet deadlines,- Customer-focused mentality with a passion for delivering exceptional service and building positive customer relationships,- Attentive to detail with a commitment to accuracy and completeness in all aspects of work.#LI-LG1 Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients. Skills: Adv HRM - PayrollClient ManagementLeadershipSolution Analysis What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Spécialiste principal d’implantation, Gestion de temps et présences/ TLM, Senior Implementation Specialist, HR Tech
ADP, Inc., Montreal, QC
Spécialiste principal d’implantation, Gestion de temps et présences L'organisation de Implantation d'ADP fournit des solutions de paie, de ressources humaines, de gestion des temps et des avantages sociaux à l'échelle de l'entreprise aux grands comptes et aux comptes nationaux. Le spécialiste de l'implémentation IS) est responsable de tous les aspects de la mise en place de la gestion de temps et présences et du compte Workforce Now WFN), y compris l'analyse, la configuration, la validation, la résolution des problèmes, la formation aux processus, le support des premières exécutions en direct et le transfert aux services clients. L'IS doit être capable de mettre en œuvre avec succès de nouvelles activités, des conversions de plateforme et la reconfiguration de comptes existants par exemple, des spin-offs) tout en assurant un haut degré de satisfaction du client et en maintenant une productivité élevée, quelle que soit la plateforme de traitement ou l'application en contact avec le client impliqué. L'IS travaille avec des organisations de taille moyenne à grande, sans limite de complexité ou d'utilisation des caractéristiques/fonctionnalités du client. Le poste exige de solides bases en gestion de projet, compte tenu de la taille et de la complexité des comptes attribués. Responsabilités : Vous êtes responsable de la qualité de l'implémentation et de la mise en place de la méthodologie d'implémentation WFN d'ADP. Analyser, configurer et comprendre les besoins du client en matière de la gestion de temps et présences afin de configurer correctement l'environnement WFN du client. Former, tester et valider avec le client avant de participer au premier traitement ''LIVE'' de la paie. Gérer divers comptes depuis le lancement du projet et soutenir le client pendant toutes les phases d’implantation Gérer les risques du projet et les remontées d'informations jusqu'à leur résolution. Assurer le suivi et la résolution en temps voulu des questions en suspens liées au projet. Respecter les étapes et les échéances des tâches du projet Obtenir des résultats positifs en matière de satisfaction du client Travailler en collaboration avec les clients et les membres de l'équipe pour atteindre les résultats souhaités pour le projet. CONNAISSANCES, EXPÉRIENCE ET COMPÉTENCES Scolarité Études postsecondaires ou expérience de travail équivalente Exigences : 2 ans+ d'expérience dans le domaine gestion de temps et présences ou dans un domaine connexe Communication efficace : compétences verbales et écrites en anglais et en français. Expérience préalable de travail en contact direct avec les clients. Excellentes compétences en matière de gestion des clients et de relations interpersonnelles. Capacité à travailler de manière indépendante, à faire preuve d'ingéniosité et à travailler en équipe. Connaissance d'Excel. Attributs : Capacité à organiser, programmer et animer des réunions efficaces. Capacité à effectuer plusieurs tâches à la fois, à sonder, à analyser et à résoudre des problèmes. Souci du détail et capacité de suivi. Solides compétences en matière d'organisation, de gestion du temps et d'établissement des priorités. Time & Labour Management, Senior Implementation Specialist ADP’s Implementation organization provides enterprise-level Payroll, HR, Time and Attendance, and Benefits Solutions to Major and national accounts. The Implementation Specialist IS) is accountable for all aspects of assigned Time and Labour Management TLM) and Workforce Now WFN) account setup, including analysis, configuration, validation, issue resolution, process training, initial live run s) support, and turnover to Client Services. The IS must be capable of successfully implementing new business, platform conversions, and existing account reconfiguration for example, spin-offs) while ensuring a high degree of client satisfaction and maintaining high productivity regardless of the processing platform or client-facing application involved. The IS works with medium to large-sized organizations, with no limit on the complexity or feature/functionality usage of the client. The role demands a solid foundation in project management given the size and complexity of the accounts assigned. Responsibilities: Responsible for the quality implementation and set up of ADP’s WFN implemention methodology Analyze, configure, and understand the client’s TLM needs to properly set up the client’s WFN environment. Training, Testing, and validation with the client before participating in the first go-live. Managing various accounts from project initiation and supporting the client through all phases of the implementation. Managing project risks and escalations to resolution. Provide timely follow-up and resolution of open project-related items Meet project task milestone and due dates Achieve positive customer satisfaction outcomes Work collaboratively with customers and team members to achieve desired project results KNOWLEDGE, EXPERIENCE AND SKILLS Education Post-secondary education or related business experience Required: 2+ years of time and attendance experience or relative field Effective communication: verbal and written skills in English & French Previous experience working directly with clients. Excellent client management, and interpersonal skills Ability to work independently, resourceful, and be a strong team player. Knowledge of Excel. Attributes: Ability to organize, schedule, and facilitate effective meetings. Ability to multitask, probe, analyze, and problem solve. Detail oriented and ability to follow-through. Strong organization, time management and prioritizing skills. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
Sales Support Software Trainer - Automotive Dealership
Equest, Milton, ON
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Automotive Sales Software Trainer (DTO Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Fluent in English (speaking, reading, writing) Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Sales Support Software Trainer - Automotive Dealership
Equest, Calgary, AB
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Automotive Sales Software Trainer (DTO Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Fluent in English (speaking, reading, writing) Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Bilingual Accounting Software Trainer
Equest, Milton, ON
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity:We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.The Role: As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Milton office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity. Job Responsibilities: Learn and develop a n understanding of the PBS softwareLearn and develop an understanding of the process for training customers on the PBS softwareLearn and develop an understanding of data entry and other key tasksThe ability to complete the payroll module Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team LeadsTaking the initiative to learn new products to increase their knowledgeProvide excellent support to our customers in our softwareBe able to talk about and be able to navigate our DMS Software to be able to better assist our customersWork directly with customers and train all sessions in assigned silo and if possible other silosMaintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceededResponds to both internal and external training requests in a timely mannerWrite up tickets and investigate issues that arise and escalate issues to the corresponding teamsCreate and maintain a positive work environmentKnowledge sharing within own silo and others within DTOMaintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitoredCustomer focus / excellent customer service skillsWillingness to go the "Extra Mile"Perform other duties and responsibilities as assignedQualifications:Fluent in French and English (speaking, reading, writing)Experience in bookkeeping/accounting1-2 years' previous experience in the automotive industry, dealership environment or PBS is an assetHigh School DiplomaComputer proficient with knowledge of Microsoft Office SuiteStrong problem solving & trouble shooting skillsEffective time management & organizational skillsStrong multi-tasking & prioritizationStrong documentation abilitiesExcellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer:Internal promotion and growth opportunitiesAn education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff eventsCompetitive annual base salaryBonus for product certification up to $4,800 per yearGreat referral bonusStaff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS
Cost Controller
Fed Finance, Sainte-Julie, QC
Created in 2001, Fed Finance specializes in temporary and permanent recruitment for accounting and finance professions. Our consultants are all experts and speak your language. We are committed to supporting you throughout your job search and at each stage of your career. Good morning, My name is Romane, recruitment and business development advisor at Fed Finance, a recruitment firm specializing in the recruitment of finance professions. I work on two types of recruitment: temporary and permanent on the South Shore of Montreal. Our team of finance experts speak your language and operate in your world. We cover accounting, finance and payroll professions. I am looking for a cost controller for my client, a group in the construction sector. This is a permanent position in Sainte-Julie.Reporting directly to the Vice-President Finance, while exercising a matrix function with other members of the team including the VP Construction, you will guarantee the golden triangle costs-deadlines-results in a young and dynamic environment where no day doesn't look alike. Main Responsibilities: Project management : · Supervise and coordinate construction and cabinetry projects, ensuring compliance with company standards. · Supervise compliance with deadlines. · Oversee the submission of change orders in a timely manner as well as the control of cash flow projections. · Identification of project risks, record the monitoring of these risks and the control of preventive measures to ensure compliance with contractual requirements and the success of the projects; · Implementation of preventive measures to ensure compliance with contractual requirements and the success of projects Team management : · Lead a team currently consisting of a technician and an analyst to ensure complete coverage of the group's projects. · Develop and optimize team skills, promoting a collaborative and efficient work environment. Financial management : · Responsible for producing and reviewing quality financial reports for a portfolio of projects: monitoring cost budgets, cash flow projection by project, monitoring savings plans, and evaluation of work in progress, etc. · Responsible for billing · Recommendation and implementation of optimization IT Systems Management: · Specialist in Procore and Acumatica IT management systems. · Provide user support and optimize working methods using available tools. Methodological Framework and Performance Indicators: · Control and respect the governance and methodological framework (stage gate) of projects. · Define performance indicators (KPIs), analyze them in order to anticipate problems and trends, make recommendations to the project manager and ensure their implementation, if necessary. · Provide results reports in the form of dashboards and power point presentations. Budget management : · Develop annual gross margin budgets from project operations in collaboration with the financial controller and the VP construction. · Review quarterly projections.Requirements: · Have five (5) years of experience as a project control advisor (PCO), including at least three (3) years, in the construction field; · Have completed, over the last five (5) years, at least two (2) mandates as a project controller whose construction took more than one year; · Strong analytical and financial skills. · Excellent command of Procore software, Excel and MS Projects · Leadership, critical and collaborative spirit, responsiveness, rigor and strong attention to detail. · Knowledge of Acumatica and Power Bi is an asset · Fluency in French and English PROCEDURE: First interview with Romane Dumaine, recruitment advisor, then with the VP Finance. To apply: www.fedfinance.ca To contact me: (438) 376 5485
Implementation Specialist
Equest, Victoria, BC
Software Implementation Specialist / Application Consultant Reporting to the Manager of Professional Services the successful individual will work closely with customers to understand their business requirements, configure the CityView software solution to meet those requirements and deliver training to those clients to ensure value creation. This is a fully remote position, however travel to client sites across the U.S. and Canada may be required.What will be your impact?Delivering high impact efficiency software solutions that meet our clients' needs.Streamlining workflows to optimize client processes and responsiveness.Enhancing our clients' service delivery capabilities to help communities grow.What is the role?Business analysis: Define and document customer's business requirements; interpret and apply the information within the scope of the project.Software configuration: Configure the software with workflow and business rules to allow customers to conduct and streamline their business processes. This is not a developer role.Legacy data conversion: Work with Data Conversion Specialists to achieve a smooth transition of legacy client data.Conduct training sessions: Train end-users in how to use the software in both remote and classroom-led sessions.Software specialist: Be an expert on the functionality and capabilities of the software to respond to client queries. Identify enhancement opportunities and communicate those requests to our product development team.Client service: Provide outstanding customer service and resolve client issues throughout the implementation and feedback process.Internal engagement: Work with cross-functional team members including Project Managers, Data Conversion Specialists, Quality Assurance, Technical Support Analysts, and other Business Analysts.A day in the life:Receive weekly project allocations and goals from the Project Manager.Work on assigned tasks:Engage with clients.Source and compile data requirementsConfigure software.Test configuration and perform QA.Deliver solutions to clients.Action client feedback.Report on status and update internal tracking systems.What are we looking for?Highly focused and accountable individual.Ability to prioritize conflicting work assignments and deal with uncertainty.5+ years of software configuration and/or end-user training experience is preferred.Experience identifying, defining, analyzing, and documenting client work processes, data, systems, and/or related activities.Post-secondary education in a technology-related discipline or equivalent work experience.Outstanding oral and written skills, as well as telephone manner.Ability to travel up to 20-35%.What would make you stand out? Experience with local government.Understanding of the general licensing and permit process.An understanding of database (installed and web-based) applications.Experience with MS SQL Reporting Services (or equivalent).What we offer?Compensation will consist of base salary (between $65,000-$85,000 CAD per year based on experience), group performance incentive, and annual bonus.RRSP matching program and employee stock purchase plan.Health Insurance from day 1 (medical, dental, vision, life, short and long-term disability, AD&D).3 weeks of vacation and 5 Personal days.
Implementation Specialist
Equest, Victoria, BC
Reporting to the Director of Implementation Services the successful individual will work closely with customers to collect business requirements, configure the software and deliver training for our CityView product.What will be your impact?Define and document customer's business requirements; interpret and apply the information within the scope of the project.Configure the software with workflow and business rules to allow customers to conduct and streamline their business processes.Work with Data Conversion Specialists to achieve a smooth transition of legacy data.Train end-users in how to use the software in both remote and classroom-led sessions.Be an expert on the functionality and capabilities of the software, while making enhancement requests to our product development team.Provide outstanding customer service and resolve client issues throughout the implementation process.Work with cross-functional team members including Project Managers, Data Conversion Specialists, Quality Assurance, Technical Support Analysts and other Business Analysts.What we are looking for?3+ years of technical experience and software training experience is preferred.Post-secondary education in a technology-related discipline or equivalent work experience.Outstanding oral and written skills, as well as telephone manner.Ability to travel up to 30-40% throughout North America, with some weekend travel, once travel restrictions are lifted.What would make you stand out? Experience with local governmentAn understanding of database (installed and web-based) applications.Experience with MS SQL Reporting Services (or equivalent)What we offer?Compensation will consist of base salary (between $50,000-$65,000/year based on experience), group performance incentive, and annual bonusRRSP matching program and employee stock optionsHealth Insurance from day 1 (medical, dental, vision, life, short and long-term disability, AD&D)3 weeks' vacation
Social Science & Engagement Team Lead
WSP Canada, Toronto, ON
The Opportunity:WSP's Social Science & Engagement Team in Ontario is seeking a Social Science & Engagement Team Lead that is looking to lead a terrific team of social science and engagement specialists. The team is part of our broader Environmental Planning business unit and works alongside a diverse group of environmental planning and permitting consultants, archaeologists, engineers and other environmental specialists from across the province. Together in an interdisciplinary environment, we study the interactions between human populations and the natural and physical environments in project-specific contexts. This includes a wide range of industrial, government and Indigenous organizations and involves a variety of project types and sectors, ranging from municipal infrastructure to natural resource developments.The role involves leading lead a team whose services include communication and engagement with public stakeholders, government agencies and Indigenous nations and peoples, social and economic baseline research, socio-economic impact assessments (including GBA+ analysis, land and resource use, visual aesthetics, human rights assessments and impacts to Indigenous rights), socio-economic effects monitoring and management, as well as Indigenous knowledge studies. Working across geographies and disciplines, our team leads the advancement of social inclusion internally and with our clients to strengthen the social aspect of ESG throughout our projects.As the Team Lead, you could be located at any of our Ontario offices. Reporting to the Director of Environmental Impact Assessment and Social Science for Ontario, you will be responsible for leading and growing a team of about 8 to 10 social science and engagement specialists in a hybrid work environment. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPWhat you can expect to do here:Technical Consulting Responsibilities You will apply approximately 60% of your work time in a consulting role, active on project delivery of technical work and client deliverables in your area of specialization. You will conduct and oversee comprehensive literature reviews for socio-economic baseline, qualitative data analysis, interpretation, and reporting for multi-disciplinary projects. You will lead the assessment of project impacts on the human environment, considering aspects such as regional and local economies, community services and infrastructure, land use and recreation, and community well-being and safety. You will lead primary research by conducting key informant interviews with knowledge holders within Indigenous communities, as well as regulators and other stakeholders. You will manage and guide junior and intermediate staff in secondary research and primary qualitative and quantitative data collection. You will guide the preparation of social and economic baseline research, socio-economic impact assessments (e.g., GBA+ analysis, land and resource use, visual aesthetics and impacts on Indigenous rights), and socio-economic effects monitoring and management. You will prepare and support technical and financial proposals for both internal and external clients, and be accountable for client management on behalf of the team. You will undertake quality reviews of project deliverables, including proposals and technical documents. You will offer technical leadership to project teams, providing strategic advice and oversight of deliverables. You will direct planning and implementation of Indigenous and public communication and engagement programs (in-person and virtual), leading engagement events when appropriate. You will facilitate the incorporation of Indigenous knowledge into impact assessments, following best practices such as OCAP® principals, the preferences and cultural protocols identified by Indigenous groups, and applicable regulatory requirements. You will use strong project management skills to manage and direct projects, maintaining control of scope, schedule, costs, and quality of products and services. You will contribute to the growth of the team by developing and maintaining strong working relationships with key clients and identifying new project opportunities. You will collaborate with other disciplines within WSP with respect to multi-faceted/multi-disciplinary projects. You will lead interactions with external clients, regulators, members of the general public, Indigenous communities and other project stakeholders in relation to development projects.Team Lead ResponsibilitiesYou will apply approximately 40% of your work time to the Team Lead role, as described below. You will supervise entry-to-mid level employees, providing day-to-day direction in alignment with departmental procedures You will demonstrate excellent interpersonal skills with good leadership and management abilities, and communicate effectively with both direct reports and senior management You will support the team's workload and resource planning, and monitor recruitment needs to meet project and budget targets/demands. You will be responsible for the day-to-day management of human resources, monitor non-billable hours, and provide approval and oversight of timesheets, expense reports and overtime. You will mentor staff and support career development plans; identifying career goals and development opportunities for your team, and for yourself. You will foster an atmosphere of continuous improvement through on-the-job coaching and guidance, and proactively create and maintain a positive work climate. You will conduct regular check-ins and performance management reviews, ensuring that staff have a clear understanding of expectations and accountabilities, and receive positive and constructive feedback. You will contribute to business development, including proposals and marketing of socio-economic and engagement services. You will support the achievement of relevant Key Performance Indicators (KPIs) for the Business Unit (e.g., staff chargeability and revenue targets). You will contribute to the growth of the team by monitoring resource needs and hiring new staff You will ensure health and safety policies are followed, and be a role model for WSP's guiding principles. You will receive tactical direction, feedback, and guidance to meet established goals and operational priorities You will provide input to the Director for budget and business planning purposes, and strategies to improve operational efficiencies You will work a hybrid model, being in a workplace at least three days per week, and you may travel for short duration trips and events. What you'll bring to WSP: Graduate degree in the social sciences or an interdisciplinary field (e.g., Indigenous studies, anthropology, sociology, community studies or urban planning). Applicants with undergraduate degrees will be considered with appropriate commensurate experience. At least 12 years of relevant experience, with 5-7 years conducting social and/or economic research and analysis, social impact assessment, or stakeholder/Indigenous engagement. Experience as a professional consultant or a working in a similar environment Experience managing or leading teams; demonstrating strong leadership, communication, collaboration, decision making and problem-solving skills. Technical knowledge of the socio-economic impact and traditional land use requirements of the Ontario Environmental Assessment Act, federal Impact Assessment Act, and related legislation. Experience developing communications materials and managing complex stakeholder interactions Demonstrated experience working with qualitative and quantitative research methods. Knowledge of Indigenous cultural, historical, and political context in Canada, including awareness of Indigenous interests, treaties and rights, Duty to Consult, UNDRIP and Truth and Reconciliation considerations. Familiarity with innovative consultation and community engagement tracking software. Strong analytical skills and a solid understanding of environmental assessment methodology. Experience working with Indigenous groups in Ontario, preparing or incorporating Indigenous Knowledge and land use studies to meet regulatory requirements. Ability to travel for work. Excellent written, verbal and interpersonal communication skills in English. French or an Indigenous language is an asset. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Senior SAP HCM Payroll Specialist with SAP S4 HANA implementation experience to configure and test SAP HR software.
S.i. Systems, Toronto, ON
Our client is seeking a Senior SAP HCM Payroll Specialist with SAP S4 HANA implementation experience to configure and test SAP HR software. Mandatory Skills: 8+ years as a SAP HCM Payroll ConsultantSAP S4HANA/ECC 6.0 implementation experience in HR (Payroll) Experience with year-end reporting and reconciliation (T4)Experience testing annual HR support pack upgrades and related defect corrections. Desirable Skills:SAP HCM Canadian Payroll experienceHR400 SAP ERP HCM Payroll ConfigurationEligible for Canadian Reliability Clearance.PCP certification Project management experience Previous consulting experience Responsibilities:Conducting Fit/Gap analysis and business/process modelingBusiness/application requirement gathering.Business processes based on accepted industry practices.SAP HR Payroll software configuring and testing.Lead development of functional and systems specificationsProvide support (i.e., break-fix, how-to expertise, minor enhancements, monitoring, testing) to our clients to maintain efficient operations of their SAP payroll application Apply
Workday Integration Lead - GFT
RBC, Halifax, NS
Job SummaryJob DescriptionWhat is the opportunity?Are you a talented, creative and results-driven professional who thrives on delivering high-performing applications? Come join us!Global Functions Technology (GFT) is part of RBCs Technology and Operations division. GFTs impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.This role leads in the technical design and development of cross-functional, multi-platform application systems. This role applies extensive, in-depth knowledge, skills, and practices to perform complex assignments. As a Workday Tech Specialist, you will work with the technical and functional/business and vendor teams across RBC for the execution of the HCM Program (i.e. Plan, Architect, Build, Test and Deploy).What would you do?Coordinate with HR teams, senior stakeholders, business management, QA, developers, and 3rd party vendor on a frequent basis for completion of the deliverables within the HCM program and Workday Sustainment.Technical Analysis and ConsultingAssesses and analyses integration requirements, current state environment and technology platforms to define and propose solution that meets functional integration needs across the Workday eco-system, including a future HCM solution and multiple 3rd party internal/external systems.As an Integration Developer focus on building integration solutions ensuring successful deployment using various integration product technologies/tools and services.As an integration developer build strong, sustainable relationships with the business and functional team, by joining them in workshops to elicit their needs and understand their wants which meets the business requirements.Identifies technical issues and risks and defines mitigation approaches working closely with delivery and operations teams.Works with impacted/dependent groups to coordinate integration across systems.Participate in detailed design sessions for identifying, tracking, and resolving issues related to integration design/build.Ability to understand integration interdependency and mitigate issues arising due to those dependencies.Stay up to date with emerging trends and new functionalities in areas related to the Workday integration and other domains.Planning, Implementation & SupportAs an Integration Developer help manage the integration deliverables associated with the HCM project & Workday Implementation.Work closely with the QA team to help them understand the integration design, architecture and functionalities while managing the testing use cases. Youll understand where blockers form and youll track issues and risks, working with the PMO and other team members to mitigate them.Participate and provide feedback on project implementation plans and support requirements.Demonstrate ability to manage and prioritize multiple tasks at a time.Quick Decision-making process to know, when to push back, when to escalate and make sensible decisions taking a balanced view of requirement.Ability to drive the CR process specific to integration.Sound understanding of functional domain to analyze impact of functional CR on integrations.Provides forward-thinking technical leadership for integration design and development with understanding of current and future TOM.Identify and solve issues leveraging platforms such as Workday CommunityRelationships & CommunicationWorks closely with HRCT Architects and Lead Architect to continuously ensure alignment with business and technology strategy with an integration focus.Effectively communicates and builds rapport with team members, stakeholders and interfacing groups using a variety of techniques and collaboration from initiation to close.Facilitates small to large group meetings for technical design/architecture, decision making, problem-solving and task implementation.Resolves technical conflicts/issues and escalates to others as appropriate.Development & CoachingAct as team leader, facilitate knowledge transfer sessions and provides day to day direction, expertise, feedback, coaching and development to build the capability of more junior staff.Continually enhances skills and builds knowledge in all aspects of the organization, the business and information systems.Demonstrate expertise in Workday Integration and IT infrastructure.What would you need?Workday Implementation & Support Experience.3-5 years Experience in Workday Ecosystem.Must have lead team of Integration Developer's in the past.What's in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.Leaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impact.Work in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance options#LI-Post#LI-KAS#LI-Hybrid#TechPJJob SkillsActive Learning, Agile Methodology, Application Integrations, Detail-Oriented, Emerging Technologies, Enterprise Application Delivery, Group Problem Solving, Programming Languages, Software Development Life Cycle (SDLC)Additional Job DetailsAddress:20 KING ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Technology and OperationsJob Type:RegularPay Type:SalariedPosted Date:2024-04-16Application Deadline:2024-05-10Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Bilingual Accounting Software Trainer
Equest, Milton, ON
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Milton, Ontario office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity. Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within the DTO team Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, writing) Experience in bookkeeping/accounting 1-2 years' previous experience in the automotive industry, dealership environment or PBS is an asset High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.#INPBS
Process Improvement Coordinator
Hydro One Networks inc., Markham, ON
49449 - Markham - Regular - Ongoing Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play. It’s an exciting time to join the team at Hydro One! Position Overview: Hydro One is seeking a dynamic and detail-oriented individual to join our team as a Process Improvement Coordinator. This role will be responsible for overseeing the administration of our Project Portfolio Management (PPM) tool, as well as analyzing and generating reports to support decision-making processes. Additionally, this position will involve the administration of contingent workers through the Fieldglass platform. Manage the configuration, maintenance, and user support for Hydro One's PPM tool, ensuring it aligns with the organization's project management processes. Collaborate with stakeholders to gather requirements for customizations and enhancements to the PPM tool. Conduct regular audits to ensure data integrity and compliance with internal policies and standards. Develop and maintain a suite of reports and dashboards to provide insights into project performance, resource utilization, and portfolio health. Experience with data visualization tools such as Microsoft Power BI is a core skill required for this position. Analyze project data to identify trends, risks, and opportunities, and provide recommendations for improvement. Present findings and recommendations to key stakeholders, including senior management, to support strategic decision-making. Serve as the primary point of contact for contingent worker administration within the Fieldglass platform. Coordinate the onboarding and offboarding processes for contingent workers, ensuring compliance with company policies and regulations. Work closely with procurement and HR teams to manage contracts, invoices, and other administrative tasks related to contingent workforce management. Job Function: Develop solutions relative to process improvements and business initiatives to meet the needs of the Company. Direct support groups on coordination of efforts and required timelines to implement solutions. Provide needs analysis, solutions and evaluation services including the planning, preparation and delivery of training relating to processes, tools, etc, to facilitate process improvement and team operations. Manage projects and exercise limited supervision over staff when delivering training or when assigned to assist in special project work. Coordinate the compilation and provision of management, performance and productivity reports. Perform cost/benefit studies of specific process improvement initiatives to evaluate process and training effectiveness including evaluative feedback for facilitators and/or team leaders. Collaborate with others and maintain a facilitator stakeholder and subject matter expert network within/outside the business utility. Act as a consultant to line management, various project teams and training department related to existing and new processes in regards to operational changes and impacts within the Business Unit. Job Description: 1.Develop solutions relative to process improvements and business initiatives to meet the needs of the company with a goal of continuous improvement. Test solutions with user groups. Monitor the measurement of process results by developing, tracking and analyzing appropriate KPIs, as necessary, to evaluate the effectiveness of specific process improvement initiatives. 2. Utilize existing financial and management systems and reports to gather and consolidate information to produce a variety of business information such as historical cost trends, management, performance and productivity reports. Analyze data to ensure consistency with with corporate assumptions and strategies. 3. Coordinating the compilation and provision of LOB work program reports and evaluation of business plans, budgets, forecast and actual program performance data. 4.Direct support groups on coordination of efforts and required timelines to implement solutions. Provide clarification and direction to enable completion of various work efforts. Monitor adherence to required implementation timelines and follow up with support groups, as required. 5.Provide needs analysis, solutions and evaluation services. Ensure that an effective, systematic approach to process related training and development, based on current process methodology, is implemented. Keep abreast of developments in instruction and performance technology and make recommendations on improvements based on cost effectiveness and efficiency. Collaborate with external contacts to create a coordinated continuous quality improvement approach. 6.As assigned, manage projects and exercise limited supervision over staff when delivering training or when assigned to assist in special project work to identify and implement process improvements and business initiatives, including definition of critical path, timelines and identification of key dates. Arrange for internal/external stakeholder reviews and sign off and coordinate any changes required prior to implementation. Oversee and assess the work performed by internal resources and take corrective action, as required. 7.Be responsible for all the necessary arrangements associated with external consulting firms and vendors. Initiate requests for proposals, evaluate proposals, determine costs and other contractual details and work closely with external personnel to achieve optimum utilization of their resources. 8.Assist team leaders in planning and evaluating team or group meetings. Collaborate with team leaders to structure tasks, discussions, analysis and decision-making to ensure effective team operations and member involvement, including the identification of team or organization performance deficiencies. Provide guidance to teams/team leaders in the use of effective, systematic problem-solving and analytical processes appropriate to the improvement being sought. Maintain a diary of approaches used, as well as what was learned for each team using the facilitation service. 9.Facilitate teams in order to develop new process improvement initiatives and/or to improve on existing processes, and provide appropriate interventions to help teams function more effectively. Use a variety of techniques in response to team dynamics. Guide teams in decision-making about what data is needed and the best methods to gather it in order to analyze root causes of problems. Provide explanations of the principles of quality and work process improvement to team members. 10.Plan, prepare and deliver training in the application of various problem-solving processes and analytical tools to internal teams and occasionally to external groups (on a fee-for-service basis). Provide training relative to data collection techniques and show what conclusions may or may not be drawn from the data. 11.Create and maintain an effective partnership with team leaders, internal and external to the Business Unit. Clarify roles and create a written contract to document expectations and requirements. 12.Provide support services and maintain a facilitator network. Provide evaluative feedback to other facilitators and to team leaders, when requested. 13.Develop clear, concise communications and job aids related to new and revised processes being implemented for delivery to staff internal and external to the Business Unit, as required. 14.Act as a consultant to line management, various project teams and training department related to existing and new processes in regards to operational changes and impacts within the Business Unit. Represent the Business Unit in discussions, teams and committees involving other groups on matters related to process improvement and integration. Influence those concerned in order to adopt programs and activities which are better suited to the needs of the Business Unit. 15.Perform other duties as required Selection Criteria Education : Requires a theoretical knowledge in the field of social sciences to be able to understand management objectives, actions and related problems and the relationship of same to people in the workplace. Requires a knowledge of management information and reporting systems, group dynamics to be able to provide an effective service in counseling various business unit personnel relative to process improvement/process management initiatives, principles, techniques and programs. Requires a theoretical knowledge of teaching techniques and process methodology to develop and deliver training. Requires effective verbal and written communication skills to develop and deliver training, communication programs and to provide advice and guidance. This knowledge is considered to be normally acquired either through the successful completion of four year university education in the social sciences, or by having the equivalent level of education. Experience : Requires experience in a staff and/or line function to be familiar with employee relations issues, performance measures, training and development. Requires experience in a leadership role to be familiar with facilitation skills and team building practices and principles. Requires supervisory experience in order to deliver training and manage staff assigned to assist in special project work. Requires experience in project work in order to be familiar with cause analysis, development and implementation of solutions, measuring results, etc. Requires experience related to the delivery of programs including presentation format, program support material/manuals and the latest training and delivery techniques. Requires experience in dealing with consultants to be able to initiate/review proposals and/or manage contracts. Requires experience within the business unit to understand the various functions and interrelationships among the departments, etc, including the roles and objectives of the interested parties and stakeholders. Requires experience to carry out studies to assess and respond to business needs with respect to information systems and work processes. Requires experience in business practices and procedures in order to align work processes and identify gaps for review and improvement through the aid of related tools. A period of over 8 years and up to and including 10 years is considered necessary to gain this experience. At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness. We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2024. Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email [email protected] . Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered. Deadline: May 6, 2024 In the event you are experiencing difficulties applying to this job please consult our help page here . Job Segment: Telecom, Telecommunications, Business Process, Employee Relations, Information Systems, Technology, Management, Human Resources