Overview of salaries statistics of the profession "Payroll Process Improvement Specialist in Canada"

Group Description At Magna, we create technology that disrupts the industry and solves big problems for consumers, our customers, and the world around us. We’re the only mobility technology company and supplier with complete expertise across the entire vehicle. We are committed to quality and continuous improvement because our products impact millions of people every day. But we’re more than what we make. We are a group of entrepreneurial-minded people whose collective expertise gives us a competitive advantage. World Class Manufacturing is a journey and it’s our talented people who lead us on this journey. Role Summary The Magna HR systems team is a fast-growing team meant to support day to day activities of Payroll and HR practitioners within the organization. The Payroll Support team is a new team we are expanding to support new system implementations as part of Payroll Transformation. Key Responsibilities • Demonstrate a basic understanding of Payroll and Time tasks. • Triage and work tickets effectively based on urgency • Communicate with internal stakeholders on tasks • Basic testing of configuration updates Key Qualifications/Requirements • University education or equivalent. Preferably Business Related in nature. • Strong attention to detail • Strong verbal and written communication skills • Demonstrate critical thinking and analytic skills with strong problem solving and troubleshooting skills • Ability to accurately collect information in order to understand and assess the clients’ needs and situation • Excellent collaborator and a team player • Well-developed root-cause analytical skills with the ability to configure and troubleshoot issues and defects • Ability to prioritize workload and provide timely follow-up and resolution • Ability to manage confidential and sensitive employee information • Ability to set priorities in a fast-paced environment • Focus on delivering quality customer service Additional Information Accommodations for disabilities in relation to the job selection process are available upon request. Awareness. Unity. Empowerment. At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

Job Number: 62687 Group: Magna Corporate Division: Magna IT Canada - Aurora East Job Type: Permanent/Regular Location: AURORA Work Style: About us We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. Forward. For all. Group Summary Magna is more than one of the world’s largest suppliers in the automotive space. We are a mobility technology company built to innovate, with a global, entrepreneurial-minded team. With 65+ years of expertise, our ecosystem of interconnected products combined with our complete vehicle expertise uniquely positions us to advance mobility in an expanded transportation landscape. Role Summary The Workforce Management Lead will be responsible for overseeing time & attendance processes in Ceridian Dayforce for Canada and US Divisions. Key Responsibilities • Develop and maintain the company's time and attendance policies and procedures and ensure compliance with all relevant labor laws and regulations. • Oversee the processing of employee time and attendance records and ensure accuracy and timeliness of payroll processing. • Work closely with HR and payroll teams to resolve any discrepancies or issues related to time and attendance records, providing guidance, training, and support as needed. • Manage and supervise a team of time and attendance specialists, • Develop and implement training programs for employees and managers on time and attendance policies and procedures. • Analyze time and attendance data to identify trends and patterns and make recommendations for process improvements. • Collaborate with IT teams to implement and maintain time and attendance systems and software. • Provide reports on time and attendance metrics to management as needed. • Stay up to date on industry trends and best practices related to time and attendance management. Key Qualifications/Requirements • At least 5 years of experience in time and attendance management • Experience with Ceridian Dayforce required. • Strong knowledge of relevant labor laws and regulations. • Experience with time and attendance systems and software. • Excellent communication, leadership, and interpersonal skills. • Strong analytical and problem-solving skills. • Ability to work independently and as part of a team. • Strong attention to detail and accuracy. Skills and Competencies • Strong planning and organizational skills to meet deadlines with proven ability to manage competing priorities • Maintain sensitive and highly confidential information • Detail oriented with a superior track record of achieving high quality results • Advanced Excel skills for reporting, metrics, and data validation • Ability to foster effective working relationships at all levels internally and with external partners • Experience leading a team through transition and efficiency processes Awareness. Unity. Empowerment. At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

Position DetailsPosition Information Position Title Senior Manager, Payroll Services and Systems Posting Number 02081SA Location New Westminster Campus Grade or Pay Level A - Pay Band 12 Salary Range Min: $96,164; Control Point: $128,219; Max: $141,041. Placement within a salary band is typically up to the Control Point based upon a review of skills, experience and internal equity. The College may place over the Control point in limited circumstances. Position Type Administration - Regular Posting Type Internal/External Regular/Temporary Regular Employment Type Full-Time Posting Category Administration Start Date 01/03/2024 End Date Day of the Week Mondays to Fridays Shift 8:30 am - 4:30 pm Work Arrangements Regular hours of work are 8:30 am - 4:30 pm, Monday to Friday, however occasional evenings and weekends may be required. This position will be based at the New Westminster Campus. Occasional travel between Douglas College's locations as required.Douglas College (DC) is committed to supporting a healthy work/life balance for Employees. As per the DC Administration Policy A70 Work from Home, College employees may be eligible to work from home on a part-time basis, subject to operational requirements and approval by their Responsible Administrator (RA). What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Senior Manager, Payroll Services and Systems has overall responsibility for the strategic leadership and direction for Douglas College's in-house payroll services. The Senior Manager reports to the Director, Finance. Reporting into this position includes the Manager, Payroll Services and Systems, a Payroll Supervisor and Payroll Specialists. Key responsibilities include the preparation of confidential, sensitive, accurate and timely reports to support decision making by the Senior Administration of the College.The Senior Manager applies systems thinking to further develop and enhance upon payroll systems and services through opportunity identification and implementation. In doing so takes a leadership role for the unit to improve related business processes that cross College departments.The Senior Manager participates in long range planning by developing a vision for the unit in alignment with the Douglas College Strategic Plan.By keeping abreast of emerging topics and trends in the legislative environment that affect payroll and benefits, the Senior Manager is a collaborative strategic partner with Human Resources and Financial Services, offering a collaborative approach to amending business practices and change management.ResponsibilitiesThis position is accountable to the Director, Finance for: Payroll Services •Oversee the payroll unit to ensures the College's compliance with federal and provincial legislation, government policy, and collective agreement provisions related to position responsibilities; •Identifies challenges with interpretation or implementation of collective agreement provisions and provides support in analyzing payroll and benefit costs for collective agreement bargaining. Brings problems to resolution in consultation with the Human Resources department; •Ensures current knowledge of technical developments in payroll legislation and practices; and •Coordinates the execution of payroll for the Administrator group. Ensures that remittances are made by the Manager, Payroll Services and Systems. Payroll Information System •Along with the Director, Finance participates in the planning, developing, and implementing payroll information system that meet the information needs of the College; and •Protects the integrity of College financial and payroll data and to safeguard College assets by monitoring the system through the review of reports and design of internal controls. Is well versed and ensure compliance with the College's Information Integrity Policy. Payroll Operations and Financial Planning •Through the Manager, Payroll, Services and Systems oversees the unit and ensures professional management of payroll operations; •Develops reports, drafts policies and procedures that provide for planning and monitoring of College payroll and benefits costs. Monitors the unit's portion of the College budget. Monitors the payroll and benefits expenditures against budget. Takes appropriate actions on variances; •Ensures that the College's financial management policies, signing authorization and system of internal controls are strictly adhered to; •Works collaboratively with the Associate Director, Budgets and Planning in the preparation of the College's annual budgets and forecasts for payroll and benefits costs; •Prepares appropriate year end accruals, reconciliations and variance analysis for the external financial audit; •Provides comprehensive reports to meet the needs of Responsible Administrators; Carries out special management projects which may be confidential or highly sensitive in nature; and •Prepares monthly management reports, develops and reports on relevant key performance indicators (KPI's) for the organization. Administration •Ensures the effectiveness and competence of the payroll team members in their areas of responsibility through selecting, developing, evaluating and disciplining direct and indirect reports, as needed. With the Director, Finance prepares workforce plans to meet current and anticipated future needs of the unit, including through human resource strategies that optimize staff roles and contributions; •Demonstrates leadership in Enterprise Risk Management, ensures the payroll team is well versed in their risk management responsibilities by performing operational risk assessments and developing risk mitigation plans. Maintains the unit's risk register; •Contributes to the development and annual updating of the unit's Business Continuity Plan. Ensures that the plan is reviewed and exercised; •Champions and inspires a team committed to the vision, goals and priorities of Douglas College, emphasizing the importance of inclusion, respect, equity and accessibility as integral components of all College operations, services and campuses; •Ensures the review and development of College policies and procedures to improve efficiencies in the delivery of quality services within and across departmental boundaries. Prepares payroll guidelines to ensure consistency of payroll services; •Ensure that the unit is well versed and in compliance with public sector privacy legislation. Responsible for the unit's adherence to the College's Records and Information Management Policy; •Ensures redundancy in core operational knowledge with the Manager, Payroll through professional development and cross training. Ensure that management's operational handbooks are kept current; •Maintains positive working relationships with Responsible Administrators and external stakeholders; •Represents the College with external auditors and regulatory bodies; and •Performs other related duties as required. To Be Successful in this Role You Will Need •A Bachelor's degree in Accounting, Business Administration, professional accounting designation ( CPA , Canada) and Certified Payroll Leadership Professional ( PLP , Canada) designation. •A minimum of seven (7) years of in-house payroll services experience at a mid to senior management level in a public sector entity. •Minimum two (2) years of supervisory experience required in a unionized environment. •An equivalent combination of education, training and experience may be considered. •Demonstrated knowledge, ability and experience in the design, development, management and maintenance of data collection and payroll systems in a computerized environment. Ability to troubleshoot issues associated with payroll information systems. •Demonstrated management experience at a mid to senior level in a large complex business or post- secondary educational setting including experience in supervision and administrative management. •Demonstrated ability to make effective decisions within a collegial environment. Excellent interpersonal communications skills together with proven experience in resolving conflict. •Excellent written and verbal communication skills. Ability to write professional briefing notes and executive summaries. •Extensive knowledge of payroll regulations and issues of compliance. •Demonstrated ability to interpret and apply policies and regulations. •Demonstrated ability to model appropriate professional, ethical and collaborative behaviours consistent with the responsibilities of this position. •Excellent planning, organizational and administrative skills. Ability to work well under pressure in a deadline driven setting. •Experience in business workflow design and business process improvements. •Demonstrated Advanced Excel skills and strong analytical skills. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 12/20/2023 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca .Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying.All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/11681

Our Oil & Gas client is seeking a Senior Techno-Functional SAP MM/PM Consultant for process improvement, troubleshooting, and sustainment support within a S/4 HANA environment.This will be an initial 1-year contract with a strong likelihood to convert the position to a permanent role. The successful candidate will be based in Calgary and willing to follow a hybrid working model of a minimum 2-3 days in office/week, located in Downtown Calgary. Must-Haves:10+ years' of directly related support and configuration experience in ERP applications with experience across multiple business areas, including EAM, SCM 5+ years' recent techno-functional project experience with both SAP MM and PM Experience with SAP S/4 HANA leveraging suite of Fiori applicationsFunctional experience leading process improvement, requirements elicitation, and completing system flow documentationTechnical experience with developing, debugging, and troubleshooting SAP Nice-to-Haves:SAP experience across 3 or more customer implementations with at least one as S/4 HANA & Fiori Experience with other SAP solutions, such as SAP Fieldglass, SAP BTP/CPI Integration, SAP QM, SAP Workflow, SAP IDOCs Responsibilities Overview: Support the implementation and sustainment of the end-to-end processes and systems deliverables for the SAP MM and PM modules. Work closely with the Procurement and various Operations Business Teams to triage, prioritize and implement systems and/or process solutions. Understand and analyze business requirements and translate them into system requirements, configurations, and customizations. Conduct unit testing, functional and system integration testing, both functional and security, and triaging system deficiencies when they occur. Design, configure and test system projects/changes to drive value and support Business requirements.Development and maintenance of documentation, including requirements gathering documentation, functional design documents, test scripts, training materials. Apply

Fantastic senior-level Human Resources and Labour Relations opportunity with one of Vancouver’s most well-established and stable companies. Well-rounded generalist role. Working on a large and collaborative HR team. Supporting employees who are part of 6 unions. Very competitive total compensation package with some great perks!Who- the Company: Our client has many decades of history in British Columbia and has grown to become one of the largest privately-held companies based in Vancouver. The company is a very stable organization with diversified operations, a multi-year billion-dollar contract with a significant client, and a bright future. This company believes in the importance of health & safety for their employees and customers, corporate social responsibility, and diversity & inclusivity. What- the Role: Our client is seeking a new Senior Human Resources Business Partner, Labour Relations for their growing team. The Sr HRBP will be joining an overall HR function of over 50 people, and specifically a team of 11 (HRBPs and HR Generalists) that reports into the Director, Human Resources. The Sr HRBP and an HRBP are responsible for directly supporting approximately 1500 unionized employees (almost entirely based in BC) who are part of 6 unions represented by 1 collective agreement. The Sr HRBP is not directly involved in grievances or collective bargaining- that is done by a Labour Relations Specialist. The Sr HRBP is responsible for performance management, workforce planning, leadership coaching, succession planning, labour relations and investigations, rolling out new HR programs and policies, etc. This is a very well-rounded generalist role, and the Sr HRBP will get to collaborate with a variety of stakeholders and peers. The company has an HR Centre of Excellence model, including Talent Acquisition, Total Rewards, Payroll, and Learning & Development. SWIM will provide interested and qualified candidates with a thorough job description. Who- the Candidate: We are seeking candidates with at least 8 years and preferably 10+ years progressive experience in Human Resources, with at least a few years specializing in Labour Relations. Qualified candidates will have experience supporting large and diverse employee populations (mix of unionized employees and non-unionized management) and will be skilled at leadership coaching. We are looking for folks who have excellent knowledge of BC and Canadian employment law. An eye for process improvements and a solutions-oriented mindset are very important in this role. A successful Sr HRBP, LR at this company will be someone who embraces change and who loves contributing positively to a dynamic corporate culture.  Where: Headquartered in Greater Vancouver (not in downtown Vancouver). Hybrid schedule- please discuss further with SWIM.  Free on-site employee parking. How Much: Base salary will be commensurate with years of labour relations and human resources work experience as well as relevant HR qualifications and education.  The range on the base salary is $105,000 to $125,000, with the top-end reserved for candidates who meet all sought-after qualifications and who have at least 10 years of relevant work experience. Additionally, the Sr HRBP, LR will be eligible for a performance-based bonus, a pension matching plan, excellent health, dental & vision benefits, and other great perks such as parental leave top-up, a childcare benefit, a personal spending allowance, and a mental health allowance.  Please discuss your total compensation expectations further with SWIM.When & How to Apply: Swim Recruiting has been engaged exclusively on this very important search. SWIM will be doing initial interviewing and presenting the profiles of strong candidates directly to the hiring team for review. If you already have a Recruiter at SWIM, please reach out very soon. If you do not yet have a contact at Swim Recruiting, please hit 'APPLY NOW' to send us your resume (preferably in MS Word format as it works best with our internal systems). Thank you!

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Dealership Automotive Software Team Lead (Software Training & Transitions Team Lead), your role involves supporting the ST&T Trainer, Specialist, and Senior Specialist in training existing customers on our Dealer Management Software, online/over the phone and onsite. Additionally, you will motivate, encourage, and coach team members to reach new levels of development through skills and training. This is not a remote work opportunity. Job Responsibilities: Motivate, encourage, and coach team members to reach new levels in development through skills and training Assist in mentoring and train all new employees within each of your own silos Share knowledge within own module and others within ST&T Demonstrate the ability to prioritize tasks without direction. Mentor team members through reviews, performance reviews, and continual feedback Champion and promote best practices and standards Collaborate with other PBS teams/departments to streamline service delivery Create and maintain a positive workplace culture Take over incidents that cannot be immediately resolved by the Trainer, Specialist, or Senior Specialist Log, document, and investigate issues that arise and escalate issues to the corresponding teams Maintain documentation and update processes within the department as necessary Respond to both internal and external training requests promptly and delegate accordingly Be able to discuss and navigate our DMS Software to better assist customers Ensure ST&T queue is monitored by ST&T members Provide ongoing training on the software and different disciplines within the company Actively train dealerships and team members in assigned modules Seek ideas and feedback to help improve processes, procedures, and the PBS product Maintain at least 2 PBS certifications Commit to ongoing personal development and cross-training Maintain a positive relationship with customers, identify customer needs and ensure they are met Follow up on all enhancements created for the team Assist in training larger groups and/or complex installs Identify opportunities to drive process improvements that positively impact our customer's experience Participate in daily, weekly, and monthly planning/review meetings Demonstrate a customer focus and excellent customer service skills Be willing to commit to an ongoing system of education and cross-training Maintain a high level of punctuality and a consistent, reliable attendance record Qualifications: 3+ years of PBS experience, Dealership/Automotive, or leadership experience within a customer support environment Advanced knowledge of dealership operations Strong leadership and coaching skills Strong time management and organizational skills Strong decision making and analytical skills Excellent computer skills with a proficiency in Microsoft Office Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing Fluency in English (speaking, reading, and writing) High School Diploma Travel within Canada and the USA (1 week per month) is required; in consequence, proof of valid passport and/or US visa (if applicable) are required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

Home Careers @ Guelph Current Opportunities Research Assistant III, Ontology, Metadata, and Vocabulary Specialist Research Assistant III, Ontology, Metadata, and Vocabulary Specialist Forbes includes U of G Among Canada’s Best Employers Grant & Trust Professional Research Assistant III, Ontology, Metadata, and Vocabulary Specialist The Linked Infrastructure for Networked Cultural Scholarship (LINCS) Project, College of Arts Temporary full-time from May 1, 2024 to November 1, 2024 Hiring #: 2024-0200 Please read the Application Instructions before applying The Linked Infrastructure for Networked Cultural Scholarship (LINCS) project (https://lincsproject.ca) requires an ambitious and collaborative-minded colleague to join our project to make the Web more meaningful for researchers of culture, history, and literature. LINCS works with humanities and social science researchers across Canada to convert and link cultural datasets to create Linked Open Data for the Semantic Web, foregrounding difference, diversity, and the perspectives of the humanities from a wide range of disciplines. It is also makes available tools and interfaces for the creation and use of Linked Open Data. We are looking for a dynamic and creative individual to contribute to this national cyberinfrastructure project. The right candidate will be familiar with linked data standards, will be detail-oriented, will have excellent communication skills, and will be keen to make a difference in how cultural knowledge circulates online. This position offers an exciting opportunity to work with a critical infrastructure project aiming for high impact within and beyond the academy. Reporting to the LINCS technical manager, the Ontology and Metadata Specialist will build on existing patterns and policies to guide ontology work for the LINCS instructure.. This job is a full-time or part-time research scientist position for six (6), with the possibility of extension if funds permit. The position is flexible to the needs of the successful applicant. Qualified individuals seeking part-time employment are encouraged to apply. Job description/responsibilities: The LINCS Ontology and Metadata Specialist has responsibilities for managing the LINCS ontologies, aiding LINCS developers who are using these ontologies in their software development, and guiding researchers in data modelling and conversion. The Ontology and Metadata Specialist will: Support researchers creating linked data Work with LINCS researchers to model data in CIDOC CRM, consult on vocabulary requirements, document decisions in application profiles, converting data using X3ML Through the application of new and existing LINCS ontologies and vocabularies, facilitate interoperability between datasets Provide training related to linked data, including creating training materials for and teaching workshops, as time and inclination permit Manage LINCS ontologies, vocabularies, and metadata Coordinate the maintenance, application, and expansion as needed of LINCS’s ontologies and vocabularies Oversee documentation related to ontologies and vocabularies Support LINCS developers and infrastructure Oversee LINCS-hosted vocabularies, including monitoring, reviewing, and refining existing and new LINCS vocabularies across datasets, and collaborating with developers on exposing and leveraging vocabularies used in LINCS Implement validation and testing protocols and scripts for all aspects of ontology development and deployment With the support of the Project Manager and Technical Manager, consult with the LINCS developers doing data conversion to clarify ontology, vocabulary, and metadata requirements, and to ensure consistent use across those processes Contribute to the sustainability of LINCS Disseminate information about LINCS ontology work within Canada and internationally, as time and inclination permit Contribute to long-term strategic development and planning Qualifications and experience Required experience: Master’s degree in a relevant field, or 3 years of industrial experience using ontologies and other semantic technologies after an undergraduate degree in a relevant field Desired experience: Background in a humanities domain or experience working with humanities researchers Experience with Linked Open Data technologies and standards Experience with collaborative research, infrastructure, or software development projects involving multiple stakeholders and external partners Subject-specific knowledge: Familiarity with Linked Open Data conceptual and technical requirements Familiarity with ontologies, in particular CIDOC CRM, Web Annotation, and SKOS Familiarity with RDF serialization formats, in particular RDF/XML and TTL Awareness of current issues and trends in electronic resource management, metadata management, and cataloguing, and related technologies General skills: Excellent oral, visual, and written communications skills Detail-oriented with an ability to function and process information with high levels of accuracy Comfort with researching and learning new technologies Other Details: This position is expected to be 6 months full-time, or an equivalent number of hours on part-time schedule. The schedule can be flexible to the needs of the successful applicant. Qualified individuals seeking part-time employment are encouraged to apply. This position is based at the University of Guelph, but if candidates are not local, we are able to accommodate working remotely. We are unable to pay relocation costs. This position is limited to applicants who are residents of Ontario. Qualified applicants who are not residents of Ontario may contact us at [email protected] to indicate their interest in contract-based work with the same responsibilities and qualifications listed above. Please provide a letter of application outlining your interest in the position, a CV, and the names and contact information for three people willing to provide references by phone or letter. Classification Grant/ Trust fund position, Band P04 GTP Professional/Managerial Salary Bands At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution. 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The Opportunity:WSP's Social Science & Engagement Team in Ontario is seeking a Social Science & Engagement Team Lead that is looking to lead a terrific team of social science and engagement specialists. The team is part of our broader Environmental Planning business unit and works alongside a diverse group of environmental planning and permitting consultants, archaeologists, engineers and other environmental specialists from across the province. Together in an interdisciplinary environment, we study the interactions between human populations and the natural and physical environments in project-specific contexts. This includes a wide range of industrial, government and Indigenous organizations and involves a variety of project types and sectors, ranging from municipal infrastructure to natural resource developments.The role involves leading lead a team whose services include communication and engagement with public stakeholders, government agencies and Indigenous nations and peoples, social and economic baseline research, socio-economic impact assessments (including GBA+ analysis, land and resource use, visual aesthetics, human rights assessments and impacts to Indigenous rights), socio-economic effects monitoring and management, as well as Indigenous knowledge studies. Working across geographies and disciplines, our team leads the advancement of social inclusion internally and with our clients to strengthen the social aspect of ESG throughout our projects.As the Team Lead, you could be located at any of our Ontario offices. Reporting to the Director of Environmental Impact Assessment and Social Science for Ontario, you will be responsible for leading and growing a team of about 8 to 10 social science and engagement specialists in a hybrid work environment. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPWhat you can expect to do here:Technical Consulting Responsibilities You will apply approximately 60% of your work time in a consulting role, active on project delivery of technical work and client deliverables in your area of specialization. You will conduct and oversee comprehensive literature reviews for socio-economic baseline, qualitative data analysis, interpretation, and reporting for multi-disciplinary projects. You will lead the assessment of project impacts on the human environment, considering aspects such as regional and local economies, community services and infrastructure, land use and recreation, and community well-being and safety. You will lead primary research by conducting key informant interviews with knowledge holders within Indigenous communities, as well as regulators and other stakeholders. You will manage and guide junior and intermediate staff in secondary research and primary qualitative and quantitative data collection. You will guide the preparation of social and economic baseline research, socio-economic impact assessments (e.g., GBA+ analysis, land and resource use, visual aesthetics and impacts on Indigenous rights), and socio-economic effects monitoring and management. You will prepare and support technical and financial proposals for both internal and external clients, and be accountable for client management on behalf of the team. You will undertake quality reviews of project deliverables, including proposals and technical documents. You will offer technical leadership to project teams, providing strategic advice and oversight of deliverables. You will direct planning and implementation of Indigenous and public communication and engagement programs (in-person and virtual), leading engagement events when appropriate. You will facilitate the incorporation of Indigenous knowledge into impact assessments, following best practices such as OCAP® principals, the preferences and cultural protocols identified by Indigenous groups, and applicable regulatory requirements. You will use strong project management skills to manage and direct projects, maintaining control of scope, schedule, costs, and quality of products and services. You will contribute to the growth of the team by developing and maintaining strong working relationships with key clients and identifying new project opportunities. You will collaborate with other disciplines within WSP with respect to multi-faceted/multi-disciplinary projects. You will lead interactions with external clients, regulators, members of the general public, Indigenous communities and other project stakeholders in relation to development projects.Team Lead ResponsibilitiesYou will apply approximately 40% of your work time to the Team Lead role, as described below. You will supervise entry-to-mid level employees, providing day-to-day direction in alignment with departmental procedures You will demonstrate excellent interpersonal skills with good leadership and management abilities, and communicate effectively with both direct reports and senior management You will support the team's workload and resource planning, and monitor recruitment needs to meet project and budget targets/demands. You will be responsible for the day-to-day management of human resources, monitor non-billable hours, and provide approval and oversight of timesheets, expense reports and overtime. You will mentor staff and support career development plans; identifying career goals and development opportunities for your team, and for yourself. You will foster an atmosphere of continuous improvement through on-the-job coaching and guidance, and proactively create and maintain a positive work climate. You will conduct regular check-ins and performance management reviews, ensuring that staff have a clear understanding of expectations and accountabilities, and receive positive and constructive feedback. You will contribute to business development, including proposals and marketing of socio-economic and engagement services. You will support the achievement of relevant Key Performance Indicators (KPIs) for the Business Unit (e.g., staff chargeability and revenue targets). You will contribute to the growth of the team by monitoring resource needs and hiring new staff You will ensure health and safety policies are followed, and be a role model for WSP's guiding principles. You will receive tactical direction, feedback, and guidance to meet established goals and operational priorities You will provide input to the Director for budget and business planning purposes, and strategies to improve operational efficiencies You will work a hybrid model, being in a workplace at least three days per week, and you may travel for short duration trips and events. What you'll bring to WSP: Graduate degree in the social sciences or an interdisciplinary field (e.g., Indigenous studies, anthropology, sociology, community studies or urban planning). Applicants with undergraduate degrees will be considered with appropriate commensurate experience. At least 12 years of relevant experience, with 5-7 years conducting social and/or economic research and analysis, social impact assessment, or stakeholder/Indigenous engagement. Experience as a professional consultant or a working in a similar environment Experience managing or leading teams; demonstrating strong leadership, communication, collaboration, decision making and problem-solving skills. Technical knowledge of the socio-economic impact and traditional land use requirements of the Ontario Environmental Assessment Act, federal Impact Assessment Act, and related legislation. Experience developing communications materials and managing complex stakeholder interactions Demonstrated experience working with qualitative and quantitative research methods. Knowledge of Indigenous cultural, historical, and political context in Canada, including awareness of Indigenous interests, treaties and rights, Duty to Consult, UNDRIP and Truth and Reconciliation considerations. Familiarity with innovative consultation and community engagement tracking software. Strong analytical skills and a solid understanding of environmental assessment methodology. Experience working with Indigenous groups in Ontario, preparing or incorporating Indigenous Knowledge and land use studies to meet regulatory requirements. Ability to travel for work. Excellent written, verbal and interpersonal communication skills in English. French or an Indigenous language is an asset. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Start Date: September 2024 Duration: 8 - 12 months Location: Multiple Teck Coal Operations - Elk Valley, BC Application Deadline: May 26, 2024 Why consider Teck Resources Ltd. for your Co-op placement? Teck hires more than 200 co-op students each year to work at our various Canadian operations. Teck has been named as one of Canada's Top 100 Employers by Mediacorp Canada's Top Employers program for the past six years, and was included in the Forbes World's Best Employers 2021 and 2022 list and Canada's Top Employer for Young People 2022 and 2023 . Teck is also ranked #1 in the Minerals and Mining Industry on the Dow Jones Sustainability World Index (DJSI) for 12 consecutive years, indicating that Teck's sustainability practices rank in the top 10 percent of the world's 2,500 largest public companies. Teck Coal Limited is the world's second largest seabourne exporter of steelmaking coal. We have 4 mining operations located in the Elk Valley region in the beautiful Southeastern Rockies, BC. Our product is an essential ingredient to make steel which is used for building infrastructure as well as for clean energy projects like wind and solar power, to transportation alternatives like rapid transit and buses. Check out this link to learn more : Teck Coal Limited Innovate with Teck Digital technologies are redefining our industry and contributing to improvements in every step of the mining process. We improve our efficiency, safety, sustainability, and growth by putting smarter ideas to work and crafting advancements in our technology and our practice. At Teck, we embrace new ideas, and employ them. Teck fosters a culture where employees are encouraged to bring ideas forward and implement technologies that can help make us a better company. Professional benefits of working as a co-op with Teck Resources Ltd: a re Our values guide every decision we make as a company and as individual employees. Teck is led by our values of safety, sustainability, integrity, respect, excellence and courage The opportunity to work on exciting projects alongside a team of professionals who are specialists in their respective fields, you will experience a combination of projects in the field as well as in the office Competitive salary for our co-ops as well as assistance with travel costs and co-op fees Make an impression! Successful co-ops with Teck are given first consideration for professional positions upon graduation Requirements Currently pursuing an Undergraduate degree in Business Administration with a concentration in Human Resources Motivated self-starter; able to prioritize work under pressure and show great attention to detail while maintaining confidentiality and a high level of professionalism Strong written, verbal and interpersonal skills with the ability to communicate complex ideas and concepts to multidisciplinary teams Strong working knowledge of Microsoft Office applications (Word, Excel, PowerPoint and Access) and experience with HR programs/software would be an asset Responsibilities Participation in the health and safety programs of Teck to ensure that everyone on site goes home safe and healthy every day Contribute to the application of Human Resources policies and procedures, salary and benefits administration, organizational communications, and performance management Support with the recruitment of student, staff, and unionized positions; sort and categorize applications, conduct prescreens and schedule interviews Assist with completion of pre-employment requirements, including reference checks and drug testing, as well as new hire orientations Collaborate on research and report writing for the human resources department Create and evaluate innovative ideas and technologies to help improve the way we do business All students will be required to complete pre-employment drug testing prior to commencing work. Proof of a valid work permit will also be required, if applicable . Why Join Us? At Teck, we offer more than just a job - we provide a comprehensive student experience comprised of relevant, hands-on work, vibrant social activities, extensive networking opportunities, and rich professional development. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn, grow, and have fun, joining us means embracing a fulfilling and dynamic co-op adventure. In addition to excellent compensation, Teck co-ops receive a variety of advantages including but not limited to: Financial assistance to help with travel costs and co-op fees Opportunity to develop technical skills and gain practical experience while applying academic knowledge to real-world mining operations and projects Enjoy mentorship and guidance from experienced specialists in their respective fields Receive primary consideration for professional positions upon graduation Wage Range: $4.233 - $4,975 / Month Lifestyle At Teck, we have a variety of flexible schedules that can offer you a work life balance. Teck also offers the chance to live and work in some of the world's most amazing locations where year-round local attractions and recreational choices are unlimited for the outdoor enthusiast! We have world-class mountain biking, skiing, hiking and fly fishing all at your doorstep. How to Apply If you are interested in this exciting student work term opportunity, please include your resume and unofficial transcripts as part of your online application. Recruitment is ongoing and applications will be reviewed as they are received. www.teck.com/students At Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc, as well as investments in energy assets. Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK. Learn more about Teck at www.teck.com or follow @TeckResources. #LI-SS1 Job Segment: Coal Mining, Sustainability, HR, Testing, Mining, Energy, Human Resources, Technology Apply now »

49449 - Markham - Regular - Ongoing Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play. It’s an exciting time to join the team at Hydro One! Position Overview: Hydro One is seeking a dynamic and detail-oriented individual to join our team as a Process Improvement Coordinator. This role will be responsible for overseeing the administration of our Project Portfolio Management (PPM) tool, as well as analyzing and generating reports to support decision-making processes. Additionally, this position will involve the administration of contingent workers through the Fieldglass platform. Manage the configuration, maintenance, and user support for Hydro One's PPM tool, ensuring it aligns with the organization's project management processes. Collaborate with stakeholders to gather requirements for customizations and enhancements to the PPM tool. Conduct regular audits to ensure data integrity and compliance with internal policies and standards. Develop and maintain a suite of reports and dashboards to provide insights into project performance, resource utilization, and portfolio health. Experience with data visualization tools such as Microsoft Power BI is a core skill required for this position. Analyze project data to identify trends, risks, and opportunities, and provide recommendations for improvement. Present findings and recommendations to key stakeholders, including senior management, to support strategic decision-making. Serve as the primary point of contact for contingent worker administration within the Fieldglass platform. Coordinate the onboarding and offboarding processes for contingent workers, ensuring compliance with company policies and regulations. Work closely with procurement and HR teams to manage contracts, invoices, and other administrative tasks related to contingent workforce management. Job Function: Develop solutions relative to process improvements and business initiatives to meet the needs of the Company. Direct support groups on coordination of efforts and required timelines to implement solutions. Provide needs analysis, solutions and evaluation services including the planning, preparation and delivery of training relating to processes, tools, etc, to facilitate process improvement and team operations. Manage projects and exercise limited supervision over staff when delivering training or when assigned to assist in special project work. Coordinate the compilation and provision of management, performance and productivity reports. Perform cost/benefit studies of specific process improvement initiatives to evaluate process and training effectiveness including evaluative feedback for facilitators and/or team leaders. Collaborate with others and maintain a facilitator stakeholder and subject matter expert network within/outside the business utility. Act as a consultant to line management, various project teams and training department related to existing and new processes in regards to operational changes and impacts within the Business Unit. Job Description: 1.Develop solutions relative to process improvements and business initiatives to meet the needs of the company with a goal of continuous improvement. Test solutions with user groups. Monitor the measurement of process results by developing, tracking and analyzing appropriate KPIs, as necessary, to evaluate the effectiveness of specific process improvement initiatives. 2. Utilize existing financial and management systems and reports to gather and consolidate information to produce a variety of business information such as historical cost trends, management, performance and productivity reports. Analyze data to ensure consistency with with corporate assumptions and strategies. 3. Coordinating the compilation and provision of LOB work program reports and evaluation of business plans, budgets, forecast and actual program performance data. 4.Direct support groups on coordination of efforts and required timelines to implement solutions. Provide clarification and direction to enable completion of various work efforts. Monitor adherence to required implementation timelines and follow up with support groups, as required. 5.Provide needs analysis, solutions and evaluation services. Ensure that an effective, systematic approach to process related training and development, based on current process methodology, is implemented. Keep abreast of developments in instruction and performance technology and make recommendations on improvements based on cost effectiveness and efficiency. Collaborate with external contacts to create a coordinated continuous quality improvement approach. 6.As assigned, manage projects and exercise limited supervision over staff when delivering training or when assigned to assist in special project work to identify and implement process improvements and business initiatives, including definition of critical path, timelines and identification of key dates. Arrange for internal/external stakeholder reviews and sign off and coordinate any changes required prior to implementation. Oversee and assess the work performed by internal resources and take corrective action, as required. 7.Be responsible for all the necessary arrangements associated with external consulting firms and vendors. Initiate requests for proposals, evaluate proposals, determine costs and other contractual details and work closely with external personnel to achieve optimum utilization of their resources. 8.Assist team leaders in planning and evaluating team or group meetings. Collaborate with team leaders to structure tasks, discussions, analysis and decision-making to ensure effective team operations and member involvement, including the identification of team or organization performance deficiencies. Provide guidance to teams/team leaders in the use of effective, systematic problem-solving and analytical processes appropriate to the improvement being sought. Maintain a diary of approaches used, as well as what was learned for each team using the facilitation service. 9.Facilitate teams in order to develop new process improvement initiatives and/or to improve on existing processes, and provide appropriate interventions to help teams function more effectively. Use a variety of techniques in response to team dynamics. Guide teams in decision-making about what data is needed and the best methods to gather it in order to analyze root causes of problems. Provide explanations of the principles of quality and work process improvement to team members. 10.Plan, prepare and deliver training in the application of various problem-solving processes and analytical tools to internal teams and occasionally to external groups (on a fee-for-service basis). Provide training relative to data collection techniques and show what conclusions may or may not be drawn from the data. 11.Create and maintain an effective partnership with team leaders, internal and external to the Business Unit. Clarify roles and create a written contract to document expectations and requirements. 12.Provide support services and maintain a facilitator network. Provide evaluative feedback to other facilitators and to team leaders, when requested. 13.Develop clear, concise communications and job aids related to new and revised processes being implemented for delivery to staff internal and external to the Business Unit, as required. 14.Act as a consultant to line management, various project teams and training department related to existing and new processes in regards to operational changes and impacts within the Business Unit. Represent the Business Unit in discussions, teams and committees involving other groups on matters related to process improvement and integration. Influence those concerned in order to adopt programs and activities which are better suited to the needs of the Business Unit. 15.Perform other duties as required Selection Criteria Education : Requires a theoretical knowledge in the field of social sciences to be able to understand management objectives, actions and related problems and the relationship of same to people in the workplace. Requires a knowledge of management information and reporting systems, group dynamics to be able to provide an effective service in counseling various business unit personnel relative to process improvement/process management initiatives, principles, techniques and programs. Requires a theoretical knowledge of teaching techniques and process methodology to develop and deliver training. Requires effective verbal and written communication skills to develop and deliver training, communication programs and to provide advice and guidance. This knowledge is considered to be normally acquired either through the successful completion of four year university education in the social sciences, or by having the equivalent level of education. Experience : Requires experience in a staff and/or line function to be familiar with employee relations issues, performance measures, training and development. Requires experience in a leadership role to be familiar with facilitation skills and team building practices and principles. Requires supervisory experience in order to deliver training and manage staff assigned to assist in special project work. Requires experience in project work in order to be familiar with cause analysis, development and implementation of solutions, measuring results, etc. Requires experience related to the delivery of programs including presentation format, program support material/manuals and the latest training and delivery techniques. Requires experience in dealing with consultants to be able to initiate/review proposals and/or manage contracts. Requires experience within the business unit to understand the various functions and interrelationships among the departments, etc, including the roles and objectives of the interested parties and stakeholders. Requires experience to carry out studies to assess and respond to business needs with respect to information systems and work processes. Requires experience in business practices and procedures in order to align work processes and identify gaps for review and improvement through the aid of related tools. A period of over 8 years and up to and including 10 years is considered necessary to gain this experience. At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness. We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2024. Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email [email protected] . Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered. Deadline: May 6, 2024 In the event you are experiencing difficulties applying to this job please consult our help page here . Job Segment: Telecom, Telecommunications, Business Process, Employee Relations, Information Systems, Technology, Management, Human Resources

Process Improvement Specialist Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.Working with the Operations team, the Process Improvement Specialist understands and applies process improvement, re-engineering methodologies, and best practice principles to design and implement process modernization and improvements to systems design and customer service delivery to enhance the customer experience for Roger's Bank customers.The role is accountable for identifying and implementing methods to measure, evaluate, and identify process improvements relating to: Systems Processing, Customer Servicing, Operational Reporting, Operational Risk, Problem Identification and Resolution, Vendor Management including Vendor Performance. In addition, the role is responsible for calls and cost forecasting, including assisting with budgets creations and budget tracking.What you'll do: Apply process improvement, re-engineering methodologies, and best practice principles to design and recommend process modernization and improvements. Assists with analysis, evaluation, and development of recommendations for system and process improvements and optimization. Coordinate and manage analysis, evaluations and quality assessments for proper implementation of programs, systems specifications, and quality standards. Establish performance measures, monitor and analyze performance metrics to identify and implement performance based improvements. Assist in the development of business models that will be used for budgeting, forecasting, trend analysis, and to identify new revenue or cost reduction opportunities.Tracking of and validation of operational costs from service providers.Tracking of OPEX to monthly and annual budgets. Daily, weekly, and monthly production balancing, reporting, and audit functions.Production of dashboards for management and executive consumption for operations performance and trending against business goals. Assisting Sr. Director of Operations in conducting User Access reviews for key Banking Systems. Shares in the responsibility for development, analysis and monitoring key production reporting, systems performance, inventory levels, and service levels of key outsourced partners. Ability to communicate effectively with technical and business user groups to determine current capabilities and what is needed to meet future business objectives. Proactively manage in terms of problem identification, tracking, and resolution with service providers as required. Other duties as assigned. What you'll have: University under-graduate degree or college diploma. Experience in process analysis and re-engineering.An affinity for process improvement, with preference for Greenbelt/PMP or related process improvement accreditation. Strong analytical skills, problem solving skills, with a data orientated mindset. Ability to adapt and reprioritize work on multiple complex initiatives simultaneously. Knowledge of analytics and reporting software tools is preferred (e.g. SQL, PowerBI etc.) Strong financial acumen including budgeting, forecasting and financial analysis. Working knowledge of credit card operating systems and related interfaces is preferred. As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Banking & Operations Requisition ID: 295298At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BankLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Business Process, Bank, Banking, Network, Telecom, Management, Finance, Technology

ADP is the leader in Human Capital Management. We support over 860,000 clients in 140+ countries. Did you know we have the number one rated and used HCM mobile app? Join our family of 58,000 associates to grow your career, leverage our technology, and put your expertise to work with one of the largest providers in HCM. ADP is hiring an experienced Bilingual Payroll Specialist. In this position, you'll help our clients leverage ADP's exceptional business solutions so they can focus on what matters most to them - growing their business. Responsibilities: Responsible & fully accountable for the payroll & audit function of multiple clients Responsible for scheduling and running the assigned client payrolls by following standard operating procedures. Maintains complete, accurate and timely client and employee records based on real time requests Maintains complete and accurate client profile notes as well as processing instructions for each client Balance respective payrolls based on year end calendar and remit all Third Party Remittances by defined due dates, complete all Year End balancing, filing & respective reporting Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customers Initiate pre and post production calls with clients Performs quarterly & year-end audits including file Answer client calls dedicated clients, as well as other clients) Provide critical and accurate statutory information to clients in the payroll area, such as tax filing. Use the various knowledge bases, resource materials and appropriate websites to locate answers and solutions for issues Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement Maintain NPI National Payroll Institute) designation & attend all required departmental training sessions as well demonstrate proficiency in learning Qualifications Required: Minimum 5 years Canadian payroll processing experience Minimum 5 years client service experience Advanced Internet and MS Office Skills Word/Excel) required Excellent communication and analytical skills with the ability to translate analytical findings into actionable solutions/processes Excellent customer service skill Fluent in French and English is required Education: Post-secondary education preferred, or equivalent experience in administration/customer service/HR Candidate should be working towards or have National Payroll Institute NPI) certification PCP, CPM) - Join our team and leverage our reimbursement programs including tuition reimbursement and annual membership reimbursement Medical benefits begin Day 1 of employment! Contribute to RRSP day one! NOTE TO APPLICANTS:Please note that any offer of employment will be subject to verification of employment background checks, including a criminal record check. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

ADP is the leader in Human Capital Management. We support over 860,000 clients in 140+ countries. Did you know we have the number one rated and used HCM mobile app? Join our family of 58,000 associates to grow your career, leverage our technology, and put your expertise to work with one of the largest providers in HCM. ADP is hiring an experienced Payroll Specialist. In this position, you'll help our clients leverage ADP's exceptional business solutions so they can focus on what matters most to them - growing their business. Responsibilities: Responsible & fully accountable for the payroll & audit function of multiple clients Responsible for scheduling and running the assigned client payrolls by following standard operating procedures. Maintains complete, accurate and timely client and employee records based on real time requests Maintains complete and accurate client profile notes as well as processing instructions for each client Balance respective payrolls based on year end calendar and remit all Third Party Remittances by defined due dates, complete all Year End balancing, filing & respective reporting Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customers Initiate pre and post production calls with clients Performs quarterly & year-end audits including file Answer client calls dedicated clients, as well as other clients) Provide critical and accurate statutory information to clients in the payroll area, such as tax filing. Use the various knowledge bases, resource materials and appropriate websites to locate answers and solutions for issues Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement Maintain NPI National Payroll Institute) designation & attend all required departmental training sessions as well demonstrate proficiency in learning Qualifications Required: Minimum 5 years Canadian payroll processing experience Minimum 5 years client service experience Advanced Internet and MS Office Skills Word/Excel) required Excellent communication and analytical skills with the ability to translate analytical findings into actionable solutions/processes Excellent customer service skill Education: Post-secondary education preferred, or equivalent experience in administration/customer service/HR Candidate should be working towards or have National Payroll Institute NPI) certification PCP, CPM) - Join our team and leverage our reimbursement programs including tuition reimbursement and annual membership reimbursement Medical benefits begin Day 1 of employment! Contribute to RRSP day one! NOTE TO APPLICANTS:Please note that any offer of employment will be subject to verification of employment background checks, including a criminal record check. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

ADP is the leader in Human Capital Management. We support over 860,000 clients in 140+ countries. Did you know we have the number one rated and used HCM mobile app? Join our family of 58,000 associates to grow your career, leverage our technology, and put your expertise to work with one of the largest providers in HCM. ADP is hiring an experienced Payroll Specialist. In this position, you'll help our clients leverage ADP's exceptional business solutions so they can focus on what matters most to them - growing their business. Responsibilities: Responsible & fully accountable for the payroll & audit function of multiple clients Responsible for scheduling and running the assigned client payrolls by following standard operating procedures. Maintains complete, accurate and timely client and employee records based on real time requests Maintains complete and accurate client profile notes as well as processing instructions for each client Balance respective payrolls based on year end calendar and remit all Third Party Remittances by defined due dates, complete all Year End balancing, filing & respective reporting Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customers Initiate pre and post production calls with clients Performs quarterly & year-end audits including file Answer client calls dedicated clients, as well as other clients) Provide critical and accurate statutory information to clients in the payroll area, such as tax filing. Use the various knowledge bases, resource materials and appropriate websites to locate answers and solutions for issues Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement Maintain NPI National Payroll Institute) designation & attend all required departmental training sessions as well demonstrate proficiency in learning Qualifications Required: Minimum 5 years Canadian payroll processing experience Minimum 5 years client service experience Advanced Internet and MS Office Skills Word/Excel) required Excellent communication and analytical skills with the ability to translate analytical findings into actionable solutions/processes Excellent customer service skill Education: Post-secondary education preferred, or equivalent experience in administration/customer service/HR Candidate should be working towards or have National Payroll Institute NPI) certification PCP, CPM) - Join our team and leverage our reimbursement programs including tuition reimbursement and annual membership reimbursement Medical benefits begin Day 1 of employment! Contribute to RRSP day one! NOTE TO APPLICANTS:Please note that any offer of employment will be subject to verification of employment background checks, including a criminal record check. Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. For British Columbia, salary range for this role is: $52,164 - $83,375 / Year Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Posting Title BAND 2 - Manager Operational Support Services Position Classification Band 2 Union N/A Work Options Location Delta, BC V4L 2M1 CA (Primary)Salary Range $74,300.00 - $105,000.04 annually Close Date 5/14/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary Manager Operational Support Services Band 2About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. The LDB Wholesale Operations team is responsible for the registration, procurement, customs clearance, selling and distribution of liquor products for the province of British Columbia. Our stakeholders comprise approximately 800 suppliers, over 1500 retail outlets and 8000 licensed establishments.Working in collaboration with our suppliers and agents, our vision is to provide a reliable and efficient service to support the success of our customers.There are five key divisions within the business; Supply Chain, Pricing, Imports, Customer Service and Distribution. Each of our teams work closely in alignment with each other to provide a seamless customer experience and deliver on our service goals.The Distribution Centre is a multi-shift operation situated in a 400,000 square foot facility in Delta, designed to cost effectively receive/replenish/distribute alcoholic beverage product. Working in partnership with over 800 vendors and shipping to approximately 1500 retail outlets and licensed establishments province wide to deliver a responsive supply chain whilst focusing on exceeding our customers' expectations.About this role:The Manager Operational Support Services is responsible for managing two assistant supervisors, approximately 60 trainers, all first aid attendants, and the recall and payroll time keeping team within a multi shift environment. There is a heavy focus on continuous learning via in-house training, coaching, mentoring, and liaising with the HR department.This role is responsible for leading internal initiatives, implementing and maintaining safety-related practices and initiatives, developing and delivering training plans, co-ordinating and ensuring delivery of leadership development programs and leading training groups in consultation with the HR teams as required. In addition, this role co-chairs the JOSH Committee and works collaboratively with the employee representatives to manage employee relations and the programs that support them.A criminal record check is required.This position operates in a warehouse environment with seasonal conditions and ambient temperatures. This role is in a multi-shift facility, working 24/5.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent or temporary future opportunities may be established.Position requirements:Education and Experience: Minimum of three (3) years of recent, related experience*. *Recent, related experience must have occurred in the last five (5) years and include: Experience as a leader in a fast paced organization leading, supporting, and developing direct and indirect reports within a structured organization. Developing, implementing and maintaining training programs/SOP, within a large (>50 employees) organization. Managing continuous improvements and change across multiple training areas to reflect the evolving needs of the organization. Experience working with Microsoft applications. Preference may be given to those candidates with the following: Degree or diploma in business administration or a related field. Experience working in a unionized environment. Experience working with a Warehouse Management System (WMS). Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Rebecca Levick, HR Advisor at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management

Manager Operational Support Services Band 2 About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. The LDB Wholesale Operations team is responsible for the registration, procurement, customs clearance, selling and distribution of liquor products for the province of British Columbia. Our stakeholders comprise approximately 800 suppliers, over 1500 retail outlets and 8000 licensed establishments.Working in collaboration with our suppliers and agents, our vision is to provide a reliable and efficient service to support the success of our customers.There are five key divisions within the business; Supply Chain, Pricing, Imports, Customer Service and Distribution. Each of our teams work closely in alignment with each other to provide a seamless customer experience and deliver on our service goals. The Distribution Centre is a multi-shift operation situated in a 400,000 square foot facility in Delta, designed to cost effectively receive/replenish/distribute alcoholic beverage product. Working in partnership with over 800 vendors and shipping to approximately 1500 retail outlets and licensed establishments province wide to deliver a responsive supply chain whilst focusing on exceeding our customers' expectations. About this role: The Manager Operational Support Services is responsible for managing two assistant supervisors, approximately 60 trainers, all first aid attendants, and the recall and payroll time keeping team within a multi shift environment. There is a heavy focus on continuous learning via in-house training, coaching, mentoring, and liaising with the HR department. This role is responsible for leading internal initiatives, implementing and maintaining safety-related practices and initiatives, developing and delivering training plans, co-ordinating and ensuring delivery of leadership development programs and leading training groups in consultation with the HR teams as required. In addition, this role co-chairs the JOSH Committee and works collaboratively with the employee representatives to manage employee relations and the programs that support them. A criminal record check is required. This position operates in a warehouse environment with seasonal conditions and ambient temperatures. This role is in a multi-shift facility, working 24/5. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for permanent or temporary future opportunities may be established. Position requirements: Education and Experience: Minimum of three (3) years of recent, related experience*. *Recent, related experience must have occurred in the last five (5) years and include: Experience as a leader in a fast paced organization leading, supporting, and developing direct and indirect reports within a structured organization. Developing, implementing and maintaining training programs/SOP, within a large (>50 employees) organization. Managing continuous improvements and change across multiple training areas to reflect the evolving needs of the organization. Experience working with Microsoft applications. Preference may be given to those candidates with the following: Degree or diploma in business administration or a related field. Experience working in a unionized environment. Experience working with a Warehouse Management System (WMS). Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Rebecca Levick, HR Advisor at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management Additional Information Manager Operational Support Services

Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. NOFRILLS: Customer Experience Specialist in Training West- Job Posting Employment Type: Full-time Number of Openings: 3We are continually looking to provide career development opportunities and build our talent bench within the Discount Division. Outstanding talent is at the center of our strategy, and we want to create opportunities for our colleagues and employees to develop and grow. We are excited to offer the Customer Experience Specialist in Training (CESIT) role for the West (AB, BC, MB, SK)Market. The goal of the CESIT is to learn how to ensure a positive and seamless customer experience in our stores. They will learn how to identify opportunities within store performance as well as support stores on new projects & process improvement initiatives and assist in any training gaps. The successful candidate will have the opportunity to further their understanding of the business through personal development and direct experience in a rotational based learning program. The program will be personalized based on the individual’s skill set and can include: Customer Service Perpetual Inventory Management Systems (SAP, IPFR, PI Practices, Planograms, Replenishment, STAS and Sweda Mart) Leadership Development Training Bookkeeper support, (Payroll) Merchandising, Pricing and Promotions Marketing, Finance and Operations Fresh Procurement Supply Chain Loblaw Digital & PC Express Data and Analytics Leading and supporting retail projects Franchise business management Mentorship with leaders in the business Accountabilities: Support CES with the delivery & execution of core divisional programs, aligning the National business initiatives and assisting in the training infrastructure and implementation across all departments Support the stores on Process and Program implementation and collaborate closely with the District Manager to help deliver results influenced by process or program Become the subject matter expert for stores related to SAP, IPFR, BOSS, Planograms maintenance, Replenishment, Receiving (BDR), Perpetual Inventory & Sweda Mart. Support CES and stores with product flow from receiving to point-of-sale Identify opportunities to further develop and implement improved retail ordering and inventory management methods Liaise with the CES team to provide stores with the required operational direction in support of ordering and replenishment systems knowledge Support CES with Planogram Process review - up-to-date and accurate, execution, compliance, LMV assortment support, assistance with assortment/NOF issues and resolution across the total store. Learn and reinforce the PACE disciplines for all store departments. Remain current on business systems technologies; their applications and risk observed in retail operations to General Managers Assist owners with understanding SAP Security Protocol by ensuring their employees are appropriately loaded into Workday Learn and understand STAS training and the principles of the demand curve Role Requirements: Demonstrated excellence in serving our customers Perpetual Inventory Management experience (system knowledge of SAP, IPFR, PI Practices, Planograms, Replenishment and Sweda Mart) is an asset Retail leadership & management experience Experienced in coaching, leading and motivating others Excellent problem solving, communication, organizational, facilitation, presentation, project management and interpersonal skills Must be able to manage multiple concurrent projects Demonstrated ability to make sound judgments and decisions Strong team player with self-discipline and motivation to work independently Strong diagnostic analytical skills (Root cause analysis) Extensive travel required Reflective of Loblaw Culture, Leadership Behaviours and Shared Values We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note: Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process. Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Manager, Information Technology & Integration Requisition ID 2024-11720 Department Food Services Employment Type Temporary Time Type Full-Time Hiring Range $70,099 - $87,623 Job Category Food Services Job Location : Location CA-ON-Waterloo Overview Term: 1 Year The Manager, and Information Systems & Integration is a member of the UW Food Services (UWFS) strategic team and a key support member of our operational team. They are accountable for the provision of technical infrastructure and services for all areas of UWFS. This includes the development, integration, maintenance, assessment, and refinement of UWFS information infrastructure, physical and data processes and integration across the department. The incumbent will also oversee the technical processes of our internal accounts payable and accounts receivable, payroll integration, events and catering software, and inventory software integration as it pertains to food cost data and inventories. An emerging focus is the use of tools and systems to enable collaboration and improved communication among multiple stakeholders in UWFS. During the absence of other departmental administrative or supervisory staff, the incumbent may assume other duties as required This position is contingent on funding. This position requires the candidate to be on campus. Responsibilities General AccountabilitiesWork closely with the leadership team, managers/supervisors, and administrative support staff to implement effective operating strategies that maintain a clear flow of information throughout the departmentAccountable for the identification, acquisition, testing, implementation, programming, maintenance and support of appropriate technology for the full department, including support for the core accounting system (currently Sabertooth Technology; QS2 & FSO), desktop hardware and software, audio visual, digital messaging boards, kiosks, printing, paging and other shared equipment for use in UWFS, mobile and handheld devices, online collaboration tools, and the functionality of the UWFS web spaces, internal to the department and external Collaborate with IST to implement systems-based solutions and supporting technical requirements for UWFS. This includes understanding developing technology trends and issues and incorporating it into business and technology planningOversees the integrity, reliability, security, and appropriateness of the point-of-sale (POS) or transactional technology Collaboration and open communication with the Watcard office, which is critical to the success of UWFS. The systems must be user friendly, cost-effective, and timely for campus units and staff. Examples of this includes implementation of cash registers, debit /credit transactional equipment, digital menu software integration, vending machine and off-campus partner transactional technology, touch screen ordering or kiosks, on-line ordering integration, point of sale and transaction improvements and any other systems or innovative business and technology practicesWorks in close association with the WatCard department to establish a comprehensive service agreement that ensures a supportive relationship with software and hardware solutions for all POS systems. This includes the uninhibited flow of information between the two departments on pricing, reporting, new products, and trainingProvides financial framework for budgeting and infrastructure for reporting requirements and department IT needsKey access administrator for the department; manage key distribution or collection requests including building access technologiesSuper database administrator for Food Service software (Sabertooth Technology; QS2 & FSO); knowledge of programing, network configuration and data security. Also, maintains an efficient database for inventory, pricing analysis, receipt analysis, payroll/payrates and seniority lists as primary administrator. In collaboration with Software provider and IST, ensure that systems are up-to-date and proper data management and storageLeadership & StrategyIndependently works with FS staff to identify emerging technology-based business practices to ensure that UWFS has the appropriate technology and business infrastructure to work effectively with employees and their customersParticipates in the development of business plans, goals, and strategic objectives to ensure Food Services technologies keeps up with the trends. Recommend and oversee system implementations/upgrade and process improvement projects that drive forward the strategic objectives of Food Services Ensures the provision of excellent service and support across various processesProvides direction and leadership through the development, training, implementation and maintenance of systems and deployment across the department and campusDevelops short-term and long-term plans for the evolution of Food Services data and information systems including management of the long-term Food Services Information Systems Roadmap as well as in depth project plans for current initiativesThe incumbent supports the system team to ensure accurate and appropriate reports are developed and maintained throughout the year to meet operational, analytical and strategic needs of the department and facilitates the effective use of these resources to;Maintain good vendor relationshipsOversee the review and maintenance of information systems to determine policy and proceduresCoordinate system lifecycle management decisions and rationaleParticipate in the Food Services pricing and inventory strategic meetings and discussions on menus, pricing and product and service analysis; ensures accuracy and quality of UWFS reports, statistics and data is used effectively within UWFSParticipates in Catering and Conference strategic discussions on the analysis and process of information to ensure effective flow of information and efficiencies in processRelationship and PartnershipDevelops and maintains a strong working relationship with IST, Telephone Services and Watcard based on a deep understanding of UWFS business and technical needs, current trends in technology and an understanding of the UW technical infrastructure, standards, and toolkitsDevelops and maintains strong relationships with Marketing and Events team to support technology leadership, direction, and training in supporting communication mediums i.e., UWFS webpage, social media, digital menu and messaging boardsDevelops and maintains strong working relationships with other departments as needed where systems integrations across units occur or joint projects are underway (e.g., HR, Finance, Watcard)Develops productive, collegial working relationships with the UWFS managers to provide leadership and direction on technical and infrastructure issues Will be a key resource in implementing unit or system wide changes to processes, systems, and capability in partnership with other leaders in UWFS as appropriateDevelops and maintains strong relationships with external vendors and are well positioned to provide feedback that influences the roadmap of purchased software products and to negotiate effectively where services from vendors are neededOther direct supporting functions include internal collaboration for the following initiatives:Digital menu board implementation, training, and ongoing platform creation.Assisting in electronic survey support with hardware and software solutions.Pricing analysis through information and solution modelsPayroll systems as it relates to system changes or adjustmentsCatering and accommodation software as it relates to maintenance, system changes, upgrades, or modifications with the software providerTo support these functions the Manager, Information Systems & Interfration needs to know a wide variety of hardware and software tools, system development processes, administration and business processes, new technologies and change control processesAvailable to address with urgency issues that compromise the flow of information (i.e. power outages or other disruptions due to unforeseen circumstances)Management of UWFS Technologies and SystemsDevelops process to ensure system changes are appropriately scoped, prioritized, developed, tested and implemented in a controlled mannerThe incumbent is responsible for management of core administrative software (Sabertooth Technology; QS2 & FSO) as it relates to the system and setup including the administration of systems with head office, system processes and guidelines, creation of new requirement requests and troubleshooting system issues and process problemsIn conjunction with the department areas, the incumbent is responsible for management of all core communication software as it relates to the system and setup including the administration of systems, creation of screen templates and system guidelines, creation of new requirement requests and troubleshooting system issues and process problems (i.e. digital menu boards, on-line ordering app, information kiosks, internal ordering and communication systems including all office technology)Accountability for security access to UW systems as they relate to UWFS and subsequent new systems for staff, including UW Camera hardware and software & security alarm systems & electronic keys fob systemsMaintenance and upgrades of other UWFS systems not part of core administration or communication systems, (example: holiday program, grab n’go ordering, asset management, etc.).Troubleshoots and maintains of all updates, and production needs related to current and new systemsIn close collaboration with the Watcard office, the incumbent is responsible for ensuring Wartard support structure is in place to coordinate POS software updates, reports, full integration with UWFS technologies, hardware, and other technical supportMaintains and manage all product/pricing data bases, including P.O.S. configuration processesTechnology support of UWFS internal and external websites Qualifications University or College Degree preferably in Computer Science, Math or EngineeringMinimum five years technical experience, preferably in a hospitality or retail environmentMinimum five years’ experience in process management improvement and change managementMinimum five years managing, coaching, team leading and developing direct reportsMinimum five years of experience with systems implementation, multi-relational database management, integration, and supportRelevant work experiences in a computerized food service purchasing or related industry would be an assetStrong communication, interpersonal and organizational skillsMust possess strong analytical skills, business-focused to identify strategies and techniques for meeting UWFS goals while adhering to financial and other business-related concernsThe ability to foresee problems and implement and/or recommend solutionsThe incumbent must possess a mature perspective, patience and judgement in order to respond to the requests and questions from other department staff, other University departments and external vendorsThe ability to be flexible and adapt to new technologies and software as requiredThe incumbent will have a good working knowledge of the following:Windows Operating SystemsDatabase ManagementExperience in a Windows environmentExperience with common office computer hardwareA range of common software programs including Excel, Word, Windows, Access, the Internet and e-mailMust be detail oriented and possess excellent time management skillsThe knowledge and ability to work independentlyThe ability to receive and provide instructions orally and in writingExperience in the repair of PC’s, hardware and software installation is requiredKnowledge of Sabretooth technology would be an assetExperience with troubleshooting and training employees on new system and softwareKnowledge of wireless network, cloud storage, active directory users, computers and other system of data storage and communicationsKnowledge of inventory and costing proceduresExperience working with cash registers, debit /credit transactional equipment, digital menu software integration, vending machine and off-campus partner transactional technology, touch screen ordering or kiosks, on-line ordering integration, point of sale and transaction improvements and any other systems or innovative business and technology practices Equity Statement The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations. The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at [email protected] or 519-888-4567, ext. 45935. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.Your OpportunityBDO Canada is looking for a Ceridian Dayforce HCM Team Lead to join our Solution Operations (Managed Services) team, with the ability to work remotely from anywhere in Canada. Overview: The Ceridian Dayforce Team Lead is a crucial role for the Solution Operations practice at BDO Canada, focused on overseeing the effective delivery, maturity and growth of the Ceridian Dayforce Operations Program. This role demands a seasoned professional with a minimum of 5 years of experience in leading client engagements, managing a team while executing on engagements leveraging their technical, problem-solving, and leadership skills to ensure optimal service delivery and client satisfaction.Key Responsibilities: Lead the continuous delivery and improvement of the Ceridian Dayforce Operations programProvide expert guidance and leadership to both internal teams and external clients, ensuring alignment with best practices and service expectationsProactively manage the overall backlog and work assignments of the team including the management incidents and requests, ensuring swift resolution and minimal impact to client operationsDevelop and maintain troubleshooting guides, diagnostic tools, and knowledge bases to enhance service efficiency and effectivenessOversee the efficient utilization of functional & technical resources and ensure all Knowledge Transfer Plans are up-to-date and effectively implementedStrategically manage client relationships, setting and managing expectations across all stakeholdersLead, mentor, and develop a team of technology professionals, fostering a culture of continuous improvement and service excellenceContribute to the strategic planning and development of services offerings, identifying opportunities for growth and improvementEnsure alignment with the company's architectural and delivery management standards, providing continuous feedback for delivery and service enhancementsHow do we define success for your role? Demonstrating a high level of technical expertise and leadership, reflecting BDO's core values of Integrity, Respect, and CollaborationDelivering consistent, high-quality service that addresses client’s ongoing operational needs and challengesActively participating in and promoting a culture of innovation and continuous improvement within the managed services environmentCommitting to continuous personal and professional development to remain at the forefront of industry trends and best practicesYour experience and educationMinimum 5 years of experience executing on Ceridian Dayforce HCM engagementsCertification in Ceridian Dayforce HCMProven ability to solve complex problems in dynamic and diverse environmentsExcellent time management and organizational skills, with a keen attention to detailExtensive knowledge of ITIL best practices, with relevant certifications preferredExceptional communication and customer service skills, capable of managing and exceeding client expectationsStrong leadership and team development skills, with a track record of mentoring and developing high-performing teamsExperience in business process mapping, change management, and effectively managing multiple engagements simultaneouslySolid understanding of common HCM business practices, with additional certifications in related fields being a significant asset, like:Canadian Payroll Association certificationCeridian Canadian Payroll certificationCeridian Canadian Benefits certificationBenefits: Opportunity to work remotely from anywhere in CanadaBeing part of a respected and supportive team that values your input and expertiseAccess to continuous learning and development opportunitiesInclusive and innovative work culture focused on service excellence and career growthNote: This role may require occasional travel to client sites as needed.Why BDO?Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2024. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. Our firm is committed to providing an environment where you can be successful in the following ways: We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. We support your achievement of personal goals outside of the office and making an impact on your community.Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.To explore other opportunities at BDO, check out our careers page. #LI-MM1