Overview of salaries statistics of the profession "Export Sales Representative in Canada"

Home Support Supervisor (LPN) - Home Health Job ID 2024-122439 City North Vancouver Work Location Community Health-NS-Central Es Department Home Support, Community Health Centre Work Area Central & West CHC Home Worksite 19 - North Shore Community Labour Agreement Nurses' Bargaining Association Union 204 - Nurses BCNU LPN (Community) Position Type Casual Job Status Casual FTE 0.00 Standard Hours / Week 0.01 Job Category Nursing Salary Grade L2 Min Hourly CAD $34.20/Hr. Max Hourly CAD $42.79/Hr. Shift Times 0800-1600/0830-1630/0900-1700 and on call 1700-2200 Days Off Rotating Position Start Date As soon as possible Salary The salary range for this position is CAD $34.20/Hr. - CAD $42.79/Hr. Job Summary Come work as a Home Support Supervisor with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Licensed Practical Nurse (LPN) with supervisory experience to join the Home Support team at Central & West Community Health Centre, North Vancouver, BC as a Home Support Supervisor. Apply today to join our team!As a Home Support Supervisor you will:Works with acute, chronic and palliative populations in partnership with the client and family to establish goals that are safe, realistic, and reasonable by assessing, planning, coordinating, organizing, implementing, evaluating, and transitioning social work and other services for the client in an interprofessional team model in collaboration with the primary care provider, and other care providers.Assesses service eligibility, facilitates the development, implementation, and adaptation of a care plan, delivers direct care, and provides care management to assist clients to manage their own care and navigate through the various services available within the community setting. Qualifications Education & ExperienceGraduate of a recognized program for Licensed Practical Nurses.Current practicing registration as a Licensed Practical Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Two years’ recent related experience working with geriatric clients, adults with chronic and acute illness including one (1) year in a supervisory role.Valid BC Class 5 Driver’s License.Local area travel requires the use of a personal vehicle.Knowledge & AbilitiesDemonstrated medication administration skills as outlined in the LPN Scope of Practice.Comprehensive knowledge of other health care disciplines and their role in client and family care.Knowledge and practice within the standards dictated by the BCCNM for LPNs.Broad knowledge of working with Medical, Surgical and Palliative clients.Demonstrated medication administration skills as outlined in the LPN Scope of Practice.Demonstrated ability to provide leadership and coach team members to promote an efficient and effective team based environment.Demonstrated ability to analyze and resolve problems efficiently and be resourceful.Demonstrated ability to adjust communication to suit the recipient and/or situation within a complex community environment.Demonstrated ability to communicate effectively both orally and in writing with coworkers, physicians, other health care staff, clients and their families, one to one and in groups.Demonstrated ability to work independently and in collaboration/consultation with others.Demonstrated ability to work under pressure and maintain priorities.Demonstrated skill in CPR techniques.Demonstrated word processing and database skills and computer literacy to operate a computerized client and scheduling information system.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Job Summary: Reporting to the Vice President, Marketing & Logistics, the Manager, Sales Contract Administration & Compliance is responsible for managing the distributed team of contract and sales administrators and the team's customs and trade compliance activities for Teck's concentrate and refined metals product sales. The successful candidate will be responsible for leading the team in the efficient and economic delivery of all Teck concentrate and refined metal product sales worldwide. From contract creation, order-taking, sourcing & booking material, this role will ensure the accurate customs & shipping documentation, and all invoicing through to final settlement including delivery of product to customer sites! We are specifically looking for a teammate with outstanding interpersonal skills, able cooperate with individuals with a diverse set of backgrounds and levels of expertise, and with superb mentorship abilities. Don't miss out on this exciting opportunity to be part of one of Canada's leading mining companies and join our team! Responsibilities: Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures Cooperate with the sales directors/managers/marketing representatives Lead and mentor team regarding contract creation and shipments from mine/port/smelter and other points of origin to the warehouse, ocean terminal and customer Manage team to provide outstanding consistent customer service & execution by ensuring that all documentation including contracts, sales orders, invoicing and hedging on mismatch PFR QP's are complete, accurate and presented in accordance with the sales agreements reached between customers and Teck's sales team Develop and implement sales execution systems and controls in accordance with applicable compliance and governance policies, including International Financial Reporting Standards (IFRS), Sarbanes Oxley (SOX), Canada Border Services Agency (CBSA), and U.S. Customs and Border Protection (CBP) Investigate sales execution issues and violations to resolve cause, recommend appropriate remediation actions, liaison between parties involved to achieve resolution, and take vital steps to prevent future violations Collaborate with sales, management, accounting, risk, legal, internal audit, treasury (hedging) and other departments as needed Collaborate efficiently with the sales managers and other external collaborators to achieve Commercial objectives (netbacks / returns, inventory, DSO, hedge risk management, etc.) and find cost effective solutions to problems that may impede customer deliveries, paperwork and contract execution issues Closely collaborate with IS, accounting and management to match our business processes to TML's various system applications e.g. understand impact of actions on business processes Apply TML's sales policies and procedures and assist in establishing them. Interpret, lead, integrate and apply various business related rules and regulations with respect to Customs/Import/export regulations Qualifications: A minimum of ten years' of work experience working with customers in a B2B environment (commodities and/or logistics) A business degree from an accredited university preferably supported by an accounting/professional designation (CPA, CA, CMA, CGA, MBA-Finance) to ensure compliance with IFRS, GAAP, statutory and legal requirements Working level Spanish would be an asset CTCS or CCS designations are preferred Proficient in MS Office and a good understanding of SAP (ECC6) and Microsoft Dynamics CRM is preferred Previous experience working in an international corporate environment (supporting executive-level decision-making, implementing cross-organizational initiatives, and contributing to matrix-management environments) Skills in project management and oversight involving multiple external partners Able to lead, empower and challenge a team to achieve team objectives Proficient interpersonal skills with ability to work with multiple external partners including sales, employees, customers, service providers and internal departments. Outstanding organizational skills with the ability to prioritize activities to meet both internal and external deadlines A standout colleague who is comfortable working in a fast-paced environment Solid understanding of supply and delivery of products including production scheduling, logistics and hedging Knowledge and comprehension of technical and legal terms in letters of credit, shipping documents and sales contracts Knowledge of customers' needs and how products, services and processes affects their needs Able to travel internationally as required Why join Us? At Teck, we offer more than just a job - we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure.Teck employees receive access to our total rewards program and comprehensive benefits package that promote physical, mental, financial, and emotional well-being. This includes but is not limited to: Annual Performance Bonus Profit Share Plan Health Spending Account Personal Spending Account Extended Health Care Dental and Vision Care Employer Paid Pension Plan Life Insurance and Disability Coverage Paid Sick Leave, Vacation and Holidays Virtual Telemedicine and additional support for overall well-being Employee and Family Assistance Program (EFAP) Salary Range: The actual base salary offered is determined based on the successful candidate's relevant experience, skills, and competencies and considers internal equity.Salary Range: At Teck, we believe in fostering an inclusive and equitable workplace where every individual is treated with respect. We aim to create an environment of trust and accountability, where both current and prospective team members can confidently engage in discussions about their employment and compensation that will contribute to our shared success. Providing remuneration details illustrates our commitment to transparent and equitable compensation practices.About Teck At Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution. Qualified applicants interested in joining dynamic team are encouraged to submit a resume and cover letter electronically. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc, as well as investments in energy assets. Teck has been named one of Canada's Top 100 Employers for the six consecutive years. Teck has also been named to the Forbes list of the World's Best Employers for the past two years and is one of Canada's Top Employers for Young People . Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK. #LI-JK1 Learn more about Teck at www.teck.com or follow @TeckResources Job Segment: Contract Manager, Coal Mining, Marketing Manager, Internal Audit, Legal, Mining, Marketing, Finance Apply now »

DescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness. Responsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations QualificationsResponsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call 855-556-2675 or email [email protected] if you require an accommodation. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment.  We only hire individuals authorized for employment in Canada.

DescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness. Responsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations QualificationsResponsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call 855-556-2675 or email [email protected] if you require an accommodation. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment.  We only hire individuals authorized for employment in Canada.

DescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness. Responsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations QualificationsResponsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the Canada.

DescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness. Responsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations QualificationsResponsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call 855-556-2675 or email [email protected] if you require an accommodation. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment.  We only hire individuals authorized for employment in Canada.

DescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.  As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness.  Responsibilities Deliver a friendly and efficient cash wrap experience Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operation QualificationsResponsibilities Deliver a friendly and efficient cash wrap experience Reinforce customer buying decisions at checkout Recover merchandise on the sales floo Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results Benefits We invite you to join Gingham Nation, where we invest in our associates through competitive, performance-based compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. Benefits offered to our eligible associates include a no cost mental health program, health and prescription coverage, flexible and affordable saving programs, paid time off and a merchandise discount.   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.  We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in Canada.  

Home Support Supervisor (LPN) Job ID 2024-116037 City Vancouver Work Location Home Support Van - North Team Department Home Support Work Area Vancouver Three Bridges Home Worksite 71 - Vancouver Home Support Labour Agreement Nurses' Bargaining Association Union 204 - Nurses BCNU LPN (Community) Position Type Casual Job Status Casual FTE 0.00 Standard Hours / Week 0.01 Job Category Nursing Salary Grade L2 Min Hourly CAD $34.20/Hr. Max Hourly CAD $42.79/Hr. Shift Times Various Days Off Various Position Start Date As soon as possible Salary The salary range for this position is CAD $34.20/Hr. - CAD $42.79/Hr. Job Summary Come work as a Supervisor, Home Support with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for Licensed Practical Nurse with experience in a leadership capacity to join the Home Support team in Vancouver, BC as Home Support Supervisor. Apply today to join our team! As a Supervisor, Home Support at VCH you will make your impact by:Works in a team based environment in conjunction with the Program Manager and is charged with coordinating and evaluating the home support service including supervising the work activities of designated staff.Duties include:participation in the planning and coordination of services,assisting the Program Manager with administrative activities and optimal use of resources,developing, implementing and evaluating strategic plans, goals and objectives, coordinating staffing and scheduling activities,developing and instructing staff in the use of new protocols/procedures and equipment,preparing budget reports based on compiled financial and statistical records.Is knowledgeable of and adheres to the standards of practice and scope of practice as outlined by the the standards of practice of BCCNM for Licenced Practical Nurses. Qualifications Education & ExperienceGraduate of a recognized program for Licensed Practical Nurses.Current practicing registration as a Licensed Practical Nurse with the BC College of Nurses and Midwives (BCCNM).Three (3) years’ recent and related experience, including experience in a leadership capacity or an equivalent combination of education, training and experience.Valid BC Class 5 Drivers License. Local area travel requires the use of a personal vehicle.Knowledge, Skills & AbilitiesDemonstrated medication administration skills as outlined in the LPN Scope of Practice.Comprehensive knowledge of other health care disciplines and their role in client and family care.Demonstrated ability to provide leadership and coach team members to promote an efficient and effective team based environment.Demonstrated ability to analyze and resolve problems efficiently and be resourceful.Demonstrated ability to adjust communication to suit the recipient and/or situation within a complex community environment.Demonstrated ability to communicate effectively both orally and in writing with coworkers, physicians, other health care staff, clients and their families, one to one and in groups.Demonstrated ability to work independently and in collaboration/consultation with others.Demonstrated ability to work under pressure and maintain priorities.Demonstrated word processing and database skills and computer literacy to operate a computerized client and scheduling information system.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

DescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness. Responsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations QualificationsResponsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call 855-556-2675 or email [email protected] if you require an accommodation. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment.  We only hire individuals authorized for employment in Canada.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Automotive Sales Software Trainer (DTO Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Fluent in English (speaking, reading, writing) Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Automotive Sales Software Trainer (DTO Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Fluent in English (speaking, reading, writing) Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

DescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness. Responsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations QualificationsResponsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call 855-556-2675 or email [email protected] if you require an accommodation. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment.  We only hire individuals authorized for employment in Canada.

Location: Ottawa, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.For decades, Ottawa has been a global technology leader. Today, Canada's capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada's best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.This position is Hybrid Ottawa. Position SummaryThales is looking to hire a Offsets and Industrial Participation Analyst to support Thales Canada's Offsets and Industrial Participation team in the development and execution of offset plans. This position will be required to support the development and alignment of a cross country offsets strategy. Will be required to work on multiple bids and programs in parallel and provide appropriate analysis, recommendations and reporting within tight and competing timelines.Key Areas of Responsibility Coordinate with internal stakeholders across Thales to identify, develop and submit activity eligible for offset credit in Canada; Engage with internal and external stakeholders to generate offset reports in accordance with contractual requirements as well as any banking agreements in place with government; Maintain offset records and generate meaningful internal reporting including reporting that measures execution success; Assist Capture Teams in the development of compliant offset proposals.Support the negotiation of contract and subcontract Offset Terms & Conditions; and Provide a point of contact for external stakeholders, including customers, subcontractors, suppliers and government representatives.Monitor, evaluate and provide hands-on assistance supporting long-term strategic areas of ITB/IRBs, and as well as, supporting daily offset operations; Diagnose and recommend improvements to offset proposals, strategy and policies and processes to support direct and indirect business opportunities;Develop and communicate meaningful reporting to measure execution success; Assist in the identification, research and development of policies and procedures that will serve to strengthen the offset initiatives;Responsible for supporting the development of strategic offsets, infrastructure development (reporting and processes), as well as alignment of offsets with existing and projected bids and projects - which includes analyzing offsets activities across the across the organization, recommending solutions and aligning options and identifying and mitigating risks.Minimum RequirementsAdvanced written and verbal communications; Aptitude to partner with various stakeholders to obtain buy-in on new processes and procedures to maximize profitability.Working toward Bachelor's Degree in Business Administration, Economics, Political Science, Law or related field. Professional experience may be considered in lieu of education.Experience/Knowledge of Canadian offset management is highly desirable; Knowledge in non-Canadian offset management is considered an asset.Special Position RequirementsSchedule: 40 hours per weekPhysical Environment: Hybrid position - which a mix of working from home and onsite.What We OfferThales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.Company paid holidays, vacation days, and paid sick leave. Voluntary Life, AD&D, Critical Illness, Long-Term Disability.Employee Discounts on home, auto, and gym membership.Why Join Us?Say HI and learn more about working at Thales click here . #LI-hybrid#LI-KL1Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian Enhanced Reliability security clearance.

DescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness. Responsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations QualificationsResponsibilities Deliver a friendly and efficient cash wrap experience  Reinforce customer buying decisions at checkout Recover merchandise on the sales floor Replenish merchandise to brand standards Process merchandise to be sales floor ready and maintain the back room Assist with other projects as needed including floorset and shipment processing Abide by policies and procedures as advised Abide by Asset Protection and safety messages in daily operations Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call 855-556-2675 or email [email protected] if you require an accommodation. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment.  We only hire individuals authorized for employment in Canada.

What This Position is All About The Sales Support Team (SST) Lead is responsible for assisting the Marketing Manager to lead the execution of the Company's Inventory and Pricing strategy at store level. This role is recognized as a subject matter expert responsible for the execution of behind the scenes duties that are an integral part of creating an environment that enhances the customer experience. Who You Are: Willing to take calculated risks when necessary, an out of the box thinker that shines in brainstorming sessions. Generates a variety of approaches to problem solving including new and novel ideas. Constantly looking for opportunity to improve the way things are done. Can be depended on for a unique perspective. Drives positive outcomes through objectives and measures. Monitors progress and results. Can be both direct as well as diplomatic. Gains trust quickly. Has a good sense of timing, is a good listener, and can get cooperation with little disruption. You Also Have: College diploma in retail management or related field preferred 2-3 years of experience in retail industry Experience coaching and developing a team As The Sales Support Team Lead, You Will: Engage and interact with customers in accordance with the G.R.E.A.T. (Get Ready, Engage, Add Value and Transact) service model Responsible for ensuring that the team delivers in accordance to the company's operating policies Responsible for coaching and training team Responsible for managing the timely and accurate execution of all inventory tasks, including change in Price, Return to Vendor (RTV), Outgoing Transfers and Salvage reports Manage and distribute the paperwork/paper-flow associated with inventory and pricing How Often You May Travel: NA Your Life and Career at HBC: Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount#HBInventoryAssociate Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

About Apotex Inc. Apotex Inc. is a proudly Canadian, global pharmaceutical company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 8,000 people worldwide in manufacturing, R&D, and commercial operations. Apotex Inc. exports to more than 100 countries and territories and operates in more than 45 countries, with a significant presence in Canada, the US, Mexico, and India. Through vertical integration, Apotex is comprised of multiple divisions and affiliates including Apotex Inc., focused on generics; Apobiologix, a division of Apotex Inc. focused on biosimilar development; Aveva, an affiliate of Apotex Inc. fully integrated global developer and manufacturer of complete transdermal solutions; Apotex Consumer Products, a division of Apotex Inc. focused on brand name products; and Global Active Pharmaceutical Ingredients (GAPI), a division of Apotex Inc. focused on the manufacturing of active pharmaceutical ingredients (API) for Apotex and third parties. For more information visit: www.apotex.com. Job Summary Act as a “customer advocate” serving within Domestic Order Desk/Customer Service by demonstrating a good level of knowledge and professionalism with focus on improving the customer experience. Responsible for providing customers with prompt and efficient order processing and inquiry/complaint handling, while developing and maintaining effective working relationships with both internal and external stakeholders to support the business.Job Responsibilities Provide professional and efficient best in class service while entering, processing, verifying releasing and/or resolving customer issues including invoicing, shipping errors, lost shipments etc. Responsible for receiving, assessing, processing all Purchase Orders/Electronic Data Interchange (EDI) into SAP, with strong focus on service and required delivery dates. Where required, bring forward concerns/issues to management and implement accordingly. Receive and process orders, including Third Party, via right fax, mail, on-line, phone, etc. ensuring they are processed in an efficient, timely and professional manner while meeting customer required delivery dates. Work closely with Customer Service Representative - Quality Complaints and Key Accounts to assist and backup as required. Provide accurate, up to date product availability and pricing information to customers as aligned with corporate reports and systems to fulfil orders. Provide detailed analysis for unfulfilled orders and compose reports, for prioritization of orders/products when necessary. (Customer Backorder Reports). Liaise with Credit team to ensure orders are released accurately/efficiently. Provide clear communication to customers and Sales Representatives in cases where orders are on hold due to credit issues. Process claims for expired return claims, damages, over/under etc. via SAP/Sales Force as required and ensure accuracy of documentation and file accordingly. Manage permits for Controlled Substance/Precursor/Suspicious Order Monitoring (SOM). Ensure process is followed in accordance with Health Canada and appropriate SOPs, procedures/guidelines. As required, work closely with QA Recall team to coordinate/communicate product recalls both with internal departments and customers and ensure appropriate SOPs/procedures are followed. Support inquiries from Distribution, Accounts Receivable, Sales, Marketing, etc. and ensure detailed records are maintained upon completion of investigation for credits, debits, returns etc. Conduct regular audits to identify/manage all exceptions that can impact customer experience such as price discrepancies, credit blocks, duplicate orders, customer profile changes etc. and ensure they are updated accordingly in SAP. Conduct review of open cases logged in the Domestic Customer Service Database and manage assigned cases. Where required, escalate cases at risk of delay to management. Coordinate bulk shipments by requesting Bulk Yield Sheets to calculate final bulk quantities. Input bulk pail details in SAP to provide accurate shipping instructions to Warehouse/Distribution. Ensure hardcopy records (purchase orders, precursor, controlled substance licenses/permits, correspondence etc.) are properly maintained and filed. Recommend and/or participate in the development or revision of internal policies, procedures and standards. Work in a safe manner collaborating as a team member to achieve all outcomes. Demonstrate Behaviours that exhibit our organizational Values: Collaboration, Courage, Perseverance, and Passion. Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality policies and procedures, Safety and Environment policies, and HR policies. All other relevant duties as assigned. Job Requirements Education Minimum College Education preferred Knowledge, Skills and Abilities Fluency in French required for Bilingual role Strong written and oral communication skills Proficient with ERP/MRP concepts and applications Proficient with Microsoft applications Strong organization skills and attention to detail Good analytical and decision-making skills an asset Ability to be an independent decision maker Experience Previous Customer Service and Call Centre experience an asset 3-5 years experience in a Customer Service oriented role, with strong interpersonal skills Excellent written and verbal English communication skills Ability to work well during peak pressure periods Ability to work in a team environment At Apotex, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. Apotex offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require an accommodation.