Overview of salaries statistics of the profession "Outside Direct Sales Representative in Canada"

PURPOSE OF JOB This Technical Customer Support position is a frontline Call Centre/Chat role that will assist in facilitating solutions of all services and troubleshooting technology, computer hardware, peripheral and software related issues to both external customers as well as store associates. For technical calls, this role requires applying a systematic review, accurate diagnosis and problem solving of hardware and software related issues. Recommends tech service paths to customers based on information to provide the customer with the most convenient service. The Services Advisor Representative will utilize information on file or through previous experience to respond to technical inquiries from Customers. They will make recommendations and facilitate accepted solutions through correct service paths to customers to resolve their services request and/or repair their device including Remote, in store or on-site IT Solutions. They will be responsible for selling and sharing the value of services including services subscriptions. The objective of this position is to provide the highest level of customer service and enhance the product ownership experience through the resolution of service and technical related issues. PRIMARY DUTIES AND RESPONSIBILITIES • Receives inbound calls/chats from customers for information on services, tech services and/or advanced troubleshooting of technical products using defined problem-solving methodology • Actively engage in service solutions sales. Facilitate appropriate solutions to ensure customer loyalty. Check for existing cases and construct individual case reference files and updates case management data base / logs, documents new case or updates case information • For remote IT pathway can explain benefits of offers to customers • Charge customers remotely (via link) for services • Checks for subscription validation in customer files in ETS • Assists customers in connecting to remote platform • Assists in managing remote que and handing off tickets to available technicians • Schedule customers in booking tool for tech repair services • Document product concerns; track and forward to Team Manager • Filter problem using listening and probing skills to determine root cause. • Provide information, data and direction to the path options as required. • Research for relevant product / repair information. • Perform follow ups on existing cases and close cases as appropriate. • Diagnoses end user problems using systematic listening and probing approach • Consults internal tools, computerized data base, manuals, circulars or internal resources for information on resolution procedures • Provides information and direction as required for simple problem resolution • Initiates dispatch procedure for hardware pickup / shipment as appropriate for limited product line • Review updates regularly to remain current with product offerings • Is required to remain current on new developments and changes through ongoing circular, e-mail, manual review; attends training updates as required by industry certifications or company requirement PHYSICAL DEMANDS / WORKING CONDITIONS • Ability to cover business needs to support program (confirm hours; eventually 24/7) RECOMMENDED QUALIFICATIONS Knowledge / Skill Requirements: • Excellent communication (oral and written), interpersonal, organizational, and presentation skills. • Professional and courteous manner. • Ability to work independently and within a Team environment from home and office with minimal supervision. • Ability to multi-task and work in a very fast paced environment. • Extraordinary customer service orientation • Must be adaptable to change • Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution • Ability to coordinate and communicate effectively with other business partners to maintain exceptional high service levels in a demanding environment • Maintains constructive working relationships despite differing perspectives • Ability to negotiate skillfully in difficult situations with both internal and external groups • Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner • Ability to take initiative with strong learning skills and easily adapts to new or different changing situations, requirements or priorities • Computer literate with Windows, MAC, iOS, Android based Operating Systems experience. • Technical understanding of Internet, search engine, and networking required. • Familiar with AS400 environment • Proficient using MS Office, excel, word, PowerPoint, etc. • Strong working knowledge of computer hardware and software issues • Bi-Lingual English/French. • Familiarity with remote diagnostic software and ability to use it effectively for the purposes of fulfilling job requirements. Experience: • 1 year of help desk or 1 year technical troubleshooting plus a minimum of 2 years customer service experience preferred. Education: • Post secondary education in a related field preferred • A+ certification preferred Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537 #bringyourpassion

DescriptionJob Duties • Conduct technical meetings with customers and resellers to highlight Fortinet Operational Technologies and Critical Infrastructure Security Solutions • Provide pre-sales technical support to Fortinet Pre-Sales Engineers, Fortinet Sales representatives, Fortinet resellers and distributors, in order to positively influence sales within the region covered (Latin America and the Caribbean). • Travel within the assigned territory (Latin America and the Caribbean) to ensure all Fortinet Pre-Sales Engineers, distributors, partners and customers, get the appropriate level of attention and care, according to the importance of the accounts. • Coordinate and run demo labs or proof-of-concepts in order to shorten the sales cycle and effectively highlight Fortinet OT advantages over competitors. • Create/Modify/Translate competitive documentation that can show in a convincing way, why Fortinet to integration of Fortinet' solutions for Operational Technology and Critical Infrastructure Security Solutions have a superior technology versus competitors, highlighting benefits to customers. • Give proper follow-up to VIP projects and promptly report any advances or potential issues, so the sales counterpart can be aware and proactively work on the next step. • Provide assistance on support cases, when customer relevance or project importance demands so. • Assist Fortinet Pre-Sales engineers and Fortinet resellers to perform technical design of Operational Technology and Critical Infrastructure Security Solutions for customers. Recommend the best technical solution for a given scenario, in order to provide high quality products and services to Fortinet customers. • Review product reference architecture and functional specification, design and execute test plan to ensure field success of a real-world deployed solution. • Support educational efforts (both in-classroom and remote via Webinars) targeted to keep a high degree of knowledge about Fortinet's OTCIS solutions, to Fortinet Pre-Sales engineers, partners, resellers, and distributor base. • Create technical documents and/or presentations that can help the partner base to perform better/quicker/more impressive demonstrations, to effectively show Fortinet's Operational Technology and Critical Infrastructure Security Solutions • Create/Modify/translate presentations as needed to effectively deliver Fortinet's message to any type of audience. • Be a spokesperson, appropriately representing the company at public conferences, media and partner/Fortinet driven events. • Work with Corporate and Field Marketing teams, to help understand specific market needs to drive the appropriate activities that can impact positively market's perception towards Fortinet. • Participate and be part of the feedback process to Research and Development, on information that flows from customers, partners, and distributors, regarding potential improvements in Fortinet product line. • Be part of the internal engineering communities (Tech Teams, mailing lists, Partner Forums) and assist others within or outside the region, to make Fortinet more successful as a company. • Take internal or external trainings as needed (including self-training modules) in order to keep product knowledge at the best possible, and be an expert resource for resellers, partners, distributors and other peers. Job Experience / Abilities Required: • Deep technical knowledge on computer networks and Internet security. • Conversant with Operational Technology, Information Technology, L1 to L7 networking, applications, and solutions • Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti-Virus. • Strong understanding of common TCP/IP Service Protocols, such as ICMP, DNS, FTP, SMTP, HTTP, SNMP, SSH. • Strong understanding in the following technologies and protocols: PPTP, L2TP, 802.1q, 802.1x, SSL, IKE, IPSec, 3DES, AES, SHA-1, MD5. • At least 5 years of experience in pre-sales for a network infrastructure or security company. • Must have a strong working knowledge of CIP and their impact on IT, OT, SCADA systems. • Experience in the Utility industry is a plus • Experience as operating systems administrator, either Microsoft Windows Sever or UNIX flavors/variants. • Experience with authentication systems such as LDAP, RADIUS, TACACS+, Active Directory, Digital Certificates / PKI. • Wireless domain experience - RF propagation, 802.11 protocol and security required is a plus • Endpoint and Network Access Control experience is a plus • At least 2 product certifications on Networking, Firewalls, VPNs, IPS, Antivirus, AntiSpam, URL Filtering or Vulnerability Managers; that can be from Fortinet or from other competitor products is a plus. • At least 2 years of experience on engineering presales activities, including: Sales meetings, Proof-of-concepts, technical trainings, product sizing, solution design, assisting on creating sales proposals (with salespersons) and answering RFPs / public bids. • Previous experience (at least one year) working with End Users on the assigned territory (Latin America and the Caribbean). • Bilingual: Strong oral and written communication skills, both in Spanish/Portuguese and English. Exceptional ability to clearly articulate messages in English and Spanish/Portuguese. • Oral and written communications in a third language Portuguese/Spanish is a plus. • Strong analytical skills oriented to details. • Ability to be autodidact and learn new knowledge areas on his/her own. • Proven track as problem solver. • Highly organized. Capable of working and multi-tasking across multiple projects. • Exceptional presenter. Strong ability to present to audiences of all sizes, either at technical level or management level (up to C-level). • Self-motivated, with ability to work without direct supervision. • Adaptable and flexible, operating in a fast-paced, dynamic environment. • Ability to work and take quick decisions under pressure. • Availability to travel up to 50% of the time. • Availability to travel on short notice. • An independent information/network/computer security certification from CWNP, SANS, (ISC)2, ISACA, BS7799/ISO17799 is a plus. • Experience in Consulting Services for Industries is a plus • Demonstrated experience working on distributed teams is a plus. • Previous experience working with channels and/or with an assigned quota is a plus. Other Job Requirements : Bachelor / Engineering degree on Computer Science, Electronics or Telecommunications granted by a university recognized by the local Education System and/or Education Authority. #LI-KJ1Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security features without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 450,000 customers trust Fortinet to protect their businesses. We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [email protected]. Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Description Job Duties : • Conduct technical meetings with customers and resellers to highlight Fortinet Access Technologies and solutions (Access Points, Controllers, Switches, Network Access Control and End Point applications). • Provide pre-sales technical support to Fortinet Pre-Sales Engineers, Fortinet Sales representatives, Fortinet resellers and distributors, in order to positively influence sales within the region covered (Canada). • Travel within the assigned territory (Canada) to ensure all Fortinet Pre-Sales Engineers, distributors, partners and customers, get the appropriate level of attention and care, according to the importance of the accounts. • Coordinate and run demo labs or proof-of-concepts required by Fortinet Pre-Sales Engineers, in order to shorten the sales cycle and effectively highlight Fortinet advantages over competitors. • Create/Modify/Translate competitive documentation that can show in a convincing way, why Fortinet has a superior technology and product portfolio versus competitors, highlighting benefits to customers. • Give proper follow-up to VIP projects and promptly report any advances or potential issues, so the sales counterpart can be aware and proactively work on the next step. • Provide assistance on Site-Surveys and post-sales support cases, when customer relevance or project importance demands so. • Assist Fortinet Pre-Sales engineers and Fortinet resellers to perform technical design of security access solutions for customers. Recommend the best technical solution for a given scenario, in order to provide high quality products and services to Fortinet customers. • Support educational efforts (both in-classroom and remote via Webinars) targeted to keep a high degree of knowledge about Fortinet's solutions, to Fortinet Pre-Sales engineers, partners, resellers and distributor base. • Create technical documents and/or presentations that can help the partner base to perform better/quicker/more impressive demonstrations, to effectively show Fortinet's Wireless Technologies products strengths. • Create/Modify/translate presentations as needed to effectively deliver Fortinet's message to any type of audience. • Be a spokesperson, appropriately representing the company at public conferences, media and partner/Fortinet driven events. • Work with Corporate and Field Marketing teams, to help understand specific market needs in order to drive the appropriate activities that can impact positively market's perception towards Fortinet. • Participate and be part of the feedback process to Research and Development, on information that flows from customers, partners and distributors, regarding potential improvements in Fortinet product line. • Be part of the internal engineering communities (Tech Teams, mailing lists, Partner Forums) and assist others within or outside the region, in order to make Fortinet more successful as a company. • Take internal or external trainings as needed (including self-training modules) in order to keep product knowledge at the best possible, and be an expert resource for resellers, partners, distributors and other peers. Job Experience / Abilities Required: • Deep technical knowledge on computer networks and Internet security. • Strong understanding of common TCP/IP Service Protocols, such as ICMP, DNS, FTP, SMTP, HTTP, SNMP, SSH. • Strong understanding in the following technologies and protocols: PPTP, L2TP, 802.1q, 802.1x, SSL, IKE, IPSec, 3DES, AES, SHA-1, MD5. • At least 5 years of experience in pre-sales for a network infrastructure, WLAN company. • Wireless domain experience - RF propagation, 802.11 protocol and security required. • Experience as operating systems administrator, either Microsoft Windows Sever or UNIX flavors/variants. • Experience with authentication systems such as LDAP, RADIUS, TACACS+, Active Directory, Digital Certificates / PKI. • At least 2 product certifications on Networking, Firewalls, VPNs, IPS, Antivirus, AntiSpam, URL Filtering or Vulnerability Managers; that can be from Fortinet or from other competitor products is a plus. • At least 2 years of experience on engineering presales activities, including: Sales meetings, Proof-of-concepts, Technical trainings, product sizing, solution design, assisting on creating sales proposals (with sales persons) and answering RFPs / public bids. • Previous experience (at least one year) working with End Users on the assigned territory ( Canada ). • Oral and written communications in French/Spanish is a plus. • Strong analytical skills oriented to details. • Ability to be autodidact and learn new knowledge areas on his/her own. • Proven track as problem solver. • Highly organized. Capable of working and multi-tasking across multiple projects. • Exceptional presenter. Strong ability to present to audiences of all sizes, either at technical level or management level (up to C-level). • Self-motivated, with ability to work without direct supervision. • Adaptable and flexible, operating in a fast-paced, dynamic environment. • Ability to work and take quick decisions under pressure. • Availability to travel up to 50% of the time. • Availability to travel on short notice. • An independent information/network/computer security certification from CWNP, SANS, (ISC)2, ISACA, BS7799/ISO17799 is a plus. • Demonstrated experience working on distributed teams is a plus. • Previous experience working with channels and/or with an assigned quota, a plus. Other Job Requirements : Bachelor / Engineering degree on Computer Science, Electronics or Telecommunications granted by a University recognized by the local Education System and/or Education Authority. Must be a citizen or be legal resident and have a valid working visa for Canada Must currently live in Toronto or Ottawa. Organizational Direct Reports: None. Reports to: Leandro Werder. Director, Sales Engineering - Secure Access Technologies - Canada, LATAM and Caribbean #LI-KJ1Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security features without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 450,000 customers trust Fortinet to protect their businesses. We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [email protected]. Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Our team is growing!Green Diamond Equipment is your Maritime John Deere Dealership with 15 locations to serve you, and we are looking for a skilled, dedicated person to fill the position of Parts Counter Salesperson at our Halifax, NS location.Please note: If we like your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index. Please keep an eye for it in your email. Sometimes it goes to your junk mail.Purpose:Responsible for selling, receiving, and delivery of parts and accessories. In addition performs in-store customer service, overall organizational promotion, and stocking duties.  ResponsibilitiesPromotes and sells products and/or services to meet customer needsRecords all sales and/or counter transactions that occur. Process all parts orders in full when parts leave with customer.Supplies Service Technicians with parts as requiredAssists with preparing and maintaining merchandise displays as well as keeping parts department clean and orderlyVerifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locationsFollows up on shortages and expedites issues by reporting to the managerAssists in maintaining all departmental tools, equipment, and vehicles are in good working orderAssists in maintaining department reports (no bin, negative on hand, etc)Assists in working on any reports, projects or parts related duties given by Parts ManagerWork with other departments as directed by your Parts Manager QualificationsBasic data entry and keyboarding skillsBasic parts and machinery knowledgeAbility to work in a team environmentAbility to lift items weighing up to 75 lbs.High School diploma or equivalent experienceFork lift license an asset What We Offer:We offer full-time employment, an opportunity for advancement within a progressive organization and a competitive compensation package which includes salary, family health benefits and company pension plan.We are now offering a personal finance training program through Enriched Academy for all our employees! (https://www.enrichedacademy.com/).Please submit your resume today!

Express Employment Professionals, Cloverdale/Langley, is an ISO 9001 certified, full service staffing firm that offers a full range of staffing services, including permanent staffing, contract staffing, temporary placement, evaluation hire, flexible staffing and professional search for both the industrial, office, and professional markets. Recruiting for a B2B Salesperson (30% inside/70% outside) We are a leader in franchise business. You will be part of a 5 person team of an office which is part of a global company with a local style. This office has been established since 2004 and the US head office is established since 1985. training and on-going support will be provided.Although our franchisees come from very diverse backgrounds, they have one common purpose:To Help People SucceedIf you have the drive to help people succeed and are ready to achieve this goal, then we have the position for you!! We provide a comprehensive and continuous training program to advance your career. Learn cutting edge technology and industry leading best practices. Experience working in a “breakthrough company” and being part of the “Express” family. Candidates that thrive in the “Express” culture determine their own career path and can even choose the path to eventual office ownership!Express Employment Professionals – Cloverdale/Langley is currently seeking a sales representative who builds long-term relationships on a foundation of honesty, integrity and professionalism. Our office is about achievement, continuous learning, being the best but having fun in the process and team-oriented individuals who are committed to each other’s success.Are you up to the challenge?If you are career-minded with a strong interest in sales and are ready to take ownership of your career direction, this is a great opportunity for you.Leaders who enjoy inspiring and motivating others will be a great fit to our team.Individuals who exemplify confidence and have the drive to produce great results will be rewarded well.The core competency for this position is to increase sales by help companies become more successful through our various HR solutionsBusiness Development• Develops and maintains sources of information about new business opportunities• Conducts in person and telemarketing calls to prospective clients to obtain pertinent information from the company and to secure new business• Attend and present at functions such as career fairs, professional association meetings, chambers of commerce• Execute sales plan and marketing campaigns • Follow up with proposals, agreement, and new client information• Communicate with internal staff about the prospective clients needsClient Management Process:• Conduct Quality Control checks• Advise internal staff regarding client problems• Client facility tours• Build relationships with new, past and current clients• Facilitate the hiring process of candidates at client companies• Identifying the particular needs of existing and prospective clients. • Utilizing presentation, telemarketing, direct mail and other sales techniques to secure or expand business.Community Service and Involvement • Participation in civic and professional organizations• Represent Express at local job fairs, community services, and career days• Speaks to various schools, groups and other potential recruiting sourcesSales Support Activity• Document sales calls • Communicate daily with internal staff client pertinent information• Analyze individual accounts and prepare forecasts• Provide recommendations to develop and revise marketing strategyRequirements:• Honest and Ethical• Strong work ethic• Passionate about work, business and helping people• Experience in a business to business, customer service, outside or inside sales and/or recruiting experience.• Selling skills and the willingness to develop those skills• Ability to identify and reach decision makers• Basic understanding of labour and employment laws.• Strong computer skills particularly in MS office and technology aptitude • Excellent written and verbal communication skills.• Strong time management skills.• Demonstrated leadership skills with a servant leadership philosophy• Excellent communication and presentation.• Driven by performance and quality.• Continuous learner• Enthusiastic and optimistic attitude• Ability to manage and grow customer accounts.• Able to work independently yet be a strong team contributor.• Results and opportunity and detail oriented• Strong initiative and ability to think on your feet• Have a ‘can do’ attitude with energy and enthusiasm• Able to manage multiple tasks and thrives under pressure to meet deadlineswage dependent on experience, willing to take someone new trying to get their foot in the door or someone with mid-level experiene. depending on experience plus bonus structure.Schedule is Monday to Friday 8am to 5pm.Must have a vehicle.(paid milage)Please apply with MS Word cover letter and resume to [email protected] and quote on subject line "Salesperson - Inside/outside" .

Green Diamond Equipment is your Maritimes' John Deere dealership with 15 locations to serve you.We are looking for a dedicated person to fill the position of Parts Counter Sales Rep at our Woodstock, NB location.Please note:  If we like your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index.  Please keep an eye for it in your email.  Sometimes it goes to your junk mail.Purpose:Responsible for selling, receiving, and delivery of parts and accessories. In addition performs in-store customer service and stocking duties.Responsibilities:Responsible for counter sales with a focus on internal/external customer satisfactionPromotes and sells products and/or services to meet customer needsRecords all sales and/or counter transactions that occur.Assist with the verification, stocking, and ordering of partsProcess all parts orders in full when parts leave with customer.Supplies Service Technicians with parts as requiredMaintain attractive and current showroom displaysAssists in working on any reports, projects or parts related duties given by Parts ManagerWork with other departments as directed by Parts ManagerExperience, Education, Skills and Knowledge:Must have computer experiencePrevious parts / retail experience preferredKnowledge of Agricultural equipment an assetForklift license an assetAbility to work under pressure and in a team environmentAbility to lift items weighing up to 75 lbs.High School diploma or equivalent experienceWhat We Offer:We offer full time employment, an opportunity for advancement within a progressive organization and a competitive compensation package which includes salary, family health benefits and company pension plan, boot and tool allowance.We are now offering a personal finance training program through Enriched Academy for all our employees (https://www.enrichedacademy.com/).Please submit your resume today!

We are your Maritimes' John Deere dealership with 15 locations to serve you.We are looking for a dedicated person to fill the position of Parts Counter Salesperson at our Upper Onslow, NS location.Please note:  If we like your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index.  Please keep an eye for it in your email.  Sometimes it goes to your junk mail.Purpose:Responsible for selling, receiving, and delivery of parts and accessories. In addition performs in-store customer service, overall organizational promotion, and stocking duties.Responsibilities:Promotes and sells products and/or services to meet customer needsRecords all sales and/or counter transactions that occur.Process all parts orders in full when parts leave with customer.Supplies Service Technicians with parts as requiredAssists with preparing and maintaining merchandise displays as well as keeping parts department clean and orderlyVerifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locationsAssists in working on any reports, projects or parts related duties given by Parts ManagerWork with other departments as directed by your Parts ManagerExperience, Education, Skills and Knowledge:Basic data entry / keyboarding skillsPrevious parts / retail experience preferredAbility to use Parts Catalog computer applicationAbility to work in a team environmentAbility to lift items weighing up to 75 lbs.High School diploma or equivalent experienceForklift license preferredValid Driver's License and Clean Drivers Abstract What We Offer:We offer full time employment, an opportunity for advancement within a progressive organization and a competitive compensation package which includes salary, family health benefits and company pension plan, boot and tool allowance.We are now offering a personal finance training program through Enriched Academy for all our employees (https://www.enrichedacademy.com/).Please submit your resume today!

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionAs a Bilingual Licensed Insurance Advisor, you are responsible for selling Health & Dental, Travel, and Life Insurance. You will be handling inbound sales calls, making outbound calls, and handling online interactions with clients who have expressed interest in discussing our products in a professional, effective manner.We have customers waiting to speak with you, we generate the leads. This is a unique opportunity for motivated salespeople who already hold a valid LLQP license, or who have the right skills to obtain this requirement before your start date. Manulife will cover the cost of an accredited education provider for the Harmonized LLQP course, as well as the exam and licensing fees.What will you be doing?Handling inbound calls from new clients interested in Health & Dental, Travel, and Life InsuranceMaking outbound calls to clients who have shown interest in discussing our options.Assisting clients through online chats, and other digital channelsProviding advice, discovering client needs, and offering solutions to meet those needsAccurately recording needs analysis, and other client information through an online systemMeeting sales, quality, and compliance measures on a monthly, quarterly, and annual basisBuilding rapport with clients through professional, personalized service to foster your own sales pipelineSupporting various marketing/sponsor campaignsBeing the voice of the customer by sharing their feedback with the greater team, and raising any suggestions, concerns, or feedback on how we can improveWho are we looking for?Bilingual is required (French/English) - The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec. High-energy individuals who are excellent communicators both verbally and written, and who have great active listening skillsPeople that love to obsess about customers, and thrive in an environment where they are part of a strong teamPeople who are motivated by sales targets, and who want to take control of their total earnings potentialYou can seamlessly progress between an open office environment, and working from homeYou demonstrate the ability to persuade and negotiate using a consultative sales approach over the phone or through online chatYou show strong attention to detail when gathering client information, conducting a thorough needs' analysis, offering personalized solutions, identifying sales opportunities, and closing the saleYou have proven problem-solving skills, and the ability to communicate with a wide variety of clients to ensure an effective solution is reachedYou are comfortable navigating multiple programs/screens at the same time while working with clients. This includes an ability to learn internal systems along with a proficiency in MS Outlook, Salesforce, and other web-based systemsThe following would be assets for you to have:Telephone sales or call centre experienceInsurance experience dealing with Accident & Sickness, and Life InsurancePost-secondary degree: however, equivalent business experience is strongly consideredFamiliarity with Salesforce, or other CRM tool Flexibility - we are open between the hours of 8:00 am - 8:00 pm EST, Monday to Friday and 10am-5pm EST on SaturdaysWhat can we offer you? A competitive compensation package including a base salary, and a monthly performance incentive to accelerate your earnings potentialA comprehensive benefits package, including Group Benefits from day one, paid vacation, and a group RSP matching plan, and future enrollment in our Global Share Ownership PlanA dedicated 4-week training program designed to have you ready to join our sales teamA collaborative working environment which fosters friendly competitionOngoing coaching and support from your direct leader, dedicated peers, and other members of our department Our Values at ManulifeOwn it - We feel empowered making decisions and take action to deliver our missionThink big - Anything is possible. We can always find a better wayShare your humanity - We build a supportive, diverse and thriving workplaceGet it done together - We’re surrounded by an amazing team. Do it better by working togetherObsess about customers - We predict their needs and do everything in our power to satisfy themDo the right thing - We act with integrity and do what we say #Montreal#LI-Hybrid#M-CA-IN-CM About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsSalary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact [email protected] for additional information.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementRemoteJob DescriptionAs a Bilingual Licensed Insurance Advisor, you are responsible for selling Health & Dental, Travel, and Life Insurance. You will be handling inbound sales calls, making outbound calls, and handling online interactions with clients who have expressed interest in discussing our products in a professional, effective manner.We have customers waiting to speak with you, we generate the leads. This is a unique opportunity for motivated salespeople who already hold a valid LLQP license, or who have the right skills to obtain this requirement before your start date. Manulife will cover the cost of an accredited education provider for the Harmonized LLQP course, as well as the exam and licensing fees.What will you be doing?Handling inbound calls from new clients interested in Health & Dental, Travel, and Life InsuranceMaking outbound calls to clients who have shown interest in discussing our options.Assisting clients through online chats, and other digital channelsProviding advice, discovering client needs, and offering solutions to meet those needsAccurately recording needs analysis, and other client information through an online systemMeeting sales, quality, and compliance measures on a monthly, quarterly, and annual basisBuilding rapport with clients through professional, personalized service to foster your own sales pipelineSupporting various marketing/sponsor campaignsBeing the voice of the customer by sharing their feedback with the greater team, and raising any suggestions, concerns, or feedback on how we can improveWho are we looking for?Bilingual is required (French/English) -The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.High-energy individuals who are excellent communicators both verbally and written, and who have great active listening skillsPeople that love to obsess about customers, and thrive in an environment where they are part of a strong teamPeople who are motivated by sales targets, and who want to take control of their total earnings potentialYou can seamlessly progress between an open office environment, and working from homeYou demonstrate the ability to persuade and negotiate using a consultative sales approach over the phone or through online chatYou show strong attention to detail when gathering client information, conducting a thorough needs' analysis, offering personalized solutions, identifying sales opportunities, and closing the saleYou have proven problem-solving skills, and the ability to communicate with a wide variety of clients to ensure an effective solution is reachedYou are comfortable navigating multiple programs/screens at the same time while working with clients. This includes an ability to learn internal systems along with a proficiency in MS Outlook, Salesforce, and other web-based systemsThe following would be assets for you to have:Telephone sales or call centre experienceInsurance experience dealing with Accident & Sickness, and Life InsurancePost-secondary degree: however, equivalent business experience is strongly consideredFamiliarity with Salesforce, or other CRM tool Flexibility - we are open between the hours of 8:00 am - 8:00 pm EST, Monday to Friday and 10am-5pm EST on SaturdaysWhat can we offer you? A competitive compensation package including a base salary, and a monthly performance incentive to accelerate your earnings potentialA comprehensive benefits package, including Group Benefits from day one, paid vacation, and a group RSP matching plan, and future enrollment in our Global Share Ownership PlanA dedicated 4-week training program designed to have you ready to join our sales teamA collaborative working environment which fosters friendly competitionOngoing coaching and support from your direct leader, dedicated peers, and other members of our department Our Values at ManulifeOwn it - We feel empowered making decisions and take action to deliver our missionThink big - Anything is possible. We can always find a better wayShare your humanity - We build a supportive, diverse and thriving workplaceGet it done together - We’re surrounded by an amazing team. Do it better by working togetherObsess about customers - We predict their needs and do everything in our power to satisfy themDo the right thing - We act with integrity and do what we say #Quebec#LI-Remote#M-CA-IN-CM About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsSalary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact [email protected] for additional information.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

Outside Sales Representative (Boisbriand,QC) Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Our expectations Responsible for account management of assigned accounts, including, price negotiation, sourcing special product, relationship building and qualifying new business. Aggressively pursues new leads to develop new accounts to promote RONA inc. as the supplier of choice. Your role Develops and maintains sales for assigned accounts. Establishes a schedule for maintaining contact with established accounts, developing strong relationships with existing business. Provides a service to customer base including price and delivery quotation, sourcing new or unusual products, and completing material estimates as needed. Negotiates with customer to secure order. Creates orders and coordinates delivery to customer through expediting team, RONA Direct or with delivery department Reviews material requirements with customer, including qualifying blueprint and material take-offs. Prepare quantity estimate and sales quotes. Prepares quotes securing approval for specially priced orders. Sources special or non-stock items from vendors including price negotiation and delivery times and ensures special order purchaser has information to place order. Arranges for pick up from supplier as needed. Identifies new customers in the territory and establishes contact to gain understanding of business needs. Proceeds to present RONA inc. as a potential vendor and works to secure first order. Reviews monthly accounts receivable aging report with Credit Administrator. Works with credit department to follow up on overdue accounts. Arranges to pick up cheques or establishes special payment terms with customer as approved by Credit Administrator. Meets regularly with Director to reviews sales performance of assigned accounts and determine growth and development opportunities. Reviews and makes recommendations to Director to delete or add assigned accounts as needed. Attends regular sales meetings and stays current of industry and market trends. Visits job sites regularly to establish relationships with customer, stay current with ongoing projects and take proactive action on utilization of materials compared with quantity estimated and shipped. Performs other job related duties as required. The qualifications we are looking for Position requires the ability to assess opportunities and adopt sales strategies to correspond with general market place and competitive pressures. Position requires excellent time management skills and the ability to prioritize multiple tasks. Position requires excellent communication skill and strong interpersonal skills to deal with customer base and co-workers. Position requires decisiveness and persuasiveness when negotiating with customers and suppliers. Position requires tact, good judgment and a strong customer service orientation. Position requires a general knowledge of building materials and construction techniques. Position requires accuracy and close attention to detail when preparing quotations and orders. Position requires flexibility to manage and ensure timely completion of multiple tasks. Position requires a commitment to work schedules beyond the norm. Position involves exposure to risk and danger when driving and visiting job sites. Position requires exposure to extreme temperature changes, loud noise and dirt when visiting job sites. Normal office work environment contains minimal risks or discomforts when in the office. At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match The masculine generic is used without discrimination and only in order to simplify the text. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other status protected by law. Apply Now

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe opportunityManulife’s insurance business is a multifaceted and industry-leading area that includes a world-class underwriting organization. The Underwriting team is growing! We are looking for a high-energy, passionate, customer-obsessed, and creative individual to join our leadership team to help manage day-to-day business operations and drive performance through transformation.Reporting to the Managing Director of Underwriting, the Underwriting Manager is primarily responsible for operational effectiveness and developing and supporting our strategy to ensure timely, cost-effective service.ResponsibilitiesLead service delivery of the Underwriting area within the established service level agreements, handling escalated customer issues and ensuring the operations provide real value to our customers.Take personal ownership of consistently meeting standards and targets.Improve the efficiency of staff by recruiting and developing highly cohesive and motivated teams, evaluating individual and team performance, addressing performance-related concerns, initiating corrective action, conducting staff performance appraisals, managing reward and recognition, and talent management.Provide leadership and technical direction for the development of staff, and the creation of a positive and productive work environment.Build and maintain strong internal and external working relationships including presentations to advisors and distribution or office visits when needed.Ensure ongoing partnerships and collaboration.Work with multiple teams in all locations to ensure quality and service.Innovative and always looking for opportunities to continually improve our business and serve our customers.How will you create impact?The role provides overall management direction and builds and leads a successful Underwriting team. This is accomplished through effective recruitment, retention, and development of staff and the creation of a positive work environment that encourages participation, ownership, responsibility, innovation, initiative, integrity, and a sense of pride in the operations and in Manulife.To succeed in this role, you need to thrive in a fast-paced and dynamic environment and commit to service excellence through building effective relationships across the organization at all levels. As a representative of Manulife’s brand, you will be encouraged to model our values and understand our business strategy and mission.The Underwriting team is 120 strong consisting of Individual, Affinity, and Group business which supports multiple distribution channels including Advisor Services, Managing General Agencies, and National Accounts. The business services both advisors sold and direct to client markets. Several product lines such as Life, Critical Illness, Disability, Mortgage Creditor, and Health and Dental are handled by the underwriting team. The team is also diverse in people and location. We have people in all offices as well as working-from-home individuals. The Underwriting team is responsible for risk assessment, analyzing experience, and projecting trends.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking for?For Québec candidates, bilingualism is required (French/English) -The successful candidate will be required to communicate in English and French to support clients from various jurisdictions outside of Quebec.Demonstrated leadership skills and accountabilities including staff development and team engagement.Excellent understanding of Insurance Products and Industry knowledge - underwriting background an asset specifically living benefitsOutstanding relationship skills, building strong relationships with internal and external business partners.Resilient and adaptable when working under business pressures and sales deadlinesSuperior communication skills, both written and verbalExcellent negotiation, influencing, problem-solving, and decision-making skills.Ability to effectively work with a remote and geographically diverse team.Willingness to problem-solve directly with key stakeholders.Strong operations orientationResults OrientedPresentation skillsDedication to learning and professional developmentWhat can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$78 975,00 CAD - $142 155,00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementRemoteJob DescriptionSupportSupport Distribution partners in the acquisition of new business; participate and present in finalist presentations and implementation meetings on the Mid-Market Segments. Assist internal partners in acquiring new business by serving as a liaison; take part as a subject-matter expert in the short-list presentations and ongoing meetings for implementing new business.Respond to benefit plan inquiries and resolve escalated and complex inquiries from Plan Sponsors, Plan Advisors/Consultants, and internal department contacts. Owning and respecting the unique demands of each customer while being considerate of the time frame ensuring a thorough response.Champion for a successful outcome for all involved, the Service Relationship Specialist role is responsible for the successful resolution and negotiation of all service escalations. Advocate for a favorable conclusion for all parties. All service escalations must be successfully resolved and negotiate by the Service Relationship Specialist.Initiate Amendment requests ensuring that information is complete and outstanding requirements are obtained in a timely manner to meet deadlines and meet effective dates of plan changes. Collaborate with our Customer Experience/Operations teams to facilitate information-sharing and identify key issues with our online customer.Assist with general internal initiatives related to Group Benefits services, products, and procedures.Facilitate multiple meetings with our Plan Advisors/Consultants and Plan Sponsors as well as internal teams.Take on special projects and/or research assignments for client needs.AdviseAs the face of Manulife, you build and maintain successful and lasting relationships with existing and potential partners. Understand the intricacies and complexities of each Plan Sponsor's Group Benefits designs and the sophistication of the Advisors/Consulting houses. Prepare and analyze and interpret client reports for review. Generate client reports using web analytics platforms via various reporting tools, requiring analysis and comparison of many reports to ensure we are fulfilling our customer’s needs. Provide expertise on Manulife’s digital experience for group benefits clients (Web, mobile, voice), and highlight key features and functionality.Support group benefits clients in driving adoption of our digital tools and experiences among their plan members Provide reporting on digital uptake/usage to help group benefits clients understand overall plan health and identify areas of opportunity for education/engagement. You drive results by reviewing special requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies.Establish and maintain client relationships by identifying current or potential needs and promoting client retention.Providing recommendations on plan design, service options, technology solutions and any ongoing administration needs to the client.Applies understanding of legislative and privacy guidelines to assist in client meetings.EducateDeliver presentations to employee groups to facilitate enrolment and/or introduce their Group Benefits (in person or remote). Meet with plan administrators to train and educate them on effective methods of plan administration.Lead customer workshops and training around product updates & new features Maintain direct contact with clients/advisors, proactively planning your client meetings to ensure regular connections are made.When new products are launched in Group Benefits, take the Lead together with the Account Executive to learn, present and speak to these new services. Become the expert in delivering and educating clients on these services and how it affects their population and what amendments are required to their plans if any.Using our Seismic Tools to put presentations together to present and deliver our services to clients.Clients rely heavily on the Service Relationship Specialist on how to manage new services and products that are launched, or on any new legislative initiatives.Coaching mindset and abilities enabling to define solutions and delivering outcomes. Shared Responsibilities:Works with a Team of Account Executives and collaborates with other Service Relationship Specialists.Assist new Service Relationship Specialists with Job Shadowing and Buddy system to ensure all members of the team can successfully represent Manulife Group Benefits Services.This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.Job Requirements:Minimum three to five years of work experience in Group Benefits. In-depth knowledge and understanding of the Group Benefits products and services.Building and strengthening existing client and consultant/advisor relationships.Proven ability to take initiative, be a strong self-manager and display integrity.GBA designation or working towards the designation an asset.Good knowledge of underwriting concepts. Strong technical and demonstrated analytical skills using Microsoft Office products, Excel and/or PowerPoint, Web Analytics platforms, to arrange and display relevant information during customer business reviews.Excellent presentation skills and the ability to influence decision makers in various areas of organization.Supports, participates, and presents in Mid-Market Finalist Presentations to attain new and keep existing Business out to Market.Strong customer-facing skills including expectation management, communication skills, information management.Ability to work independently and in a team setting, self-starter, innovative thinking with a keen eye for results and driven by quality.Outstanding analytical, strategic, and problem-solving thinking ability - enabling the candidate to recognize issues, outline possible implications and suggest solutions.Relationship-oriented; must be comfortable working with a wide range of individuals at different levels, managing across, up, and down and self-manage to meet timelines of multiple priorities.Capability to determine sensitive client needs or issues.Must have a valid driver’s license and a personal automobile.Competencies:Proven ability to determine business priorities, meet goals, manage high volumes of work.Excellent analytical, problem solving, interpersonal, organizational and time management skills.Negotiation and influencing skills.Strong attention to detail.Champion of superior service delivery and customer service, oral and written communication skills.Good understanding and knowledge of Manulife’s administrative systems.Independent, self-motivated individual with ability to manage multiple tasks and deadlines simultaneously.Strategic and creative thinker focused on finding solutions to unique Plan Sponsor needs.Persuasive communicator with an ability to clearly articulate ideas and present information.Collaborating internally across multiple departments.Ability to be flexible and empathetic and ability to manage conflicts.Proficient in the use of modern technology.Know and understand the growth and persistency strategies.Presenting together with the Account Executives at Client Service Meetings. Taking initiative to prepare and structure these meetings.Service Relationship Specialist attends all meetings for client’s re-enrolment of flex benefits with our Admin Advantage Teams and helps facilitate and ensure all tasks are brought to completion.Attend ongoing service meetings, maintaining and facilitating action logs with head office areas.Excellent planning and project management skills with a confirmed ability to complete projects within tight timeframes.Must be fully bilingual both oral and written (in Quebec only).Decision Authorities: This role directly impacts the Sales, Profitability and Persistency of the overall Distribution offices.Keeping existing clients by ensuring any potential service issues are resolved promptly and putting checks in place to prevent issues from reoccurring.Educating Clients on Manulife’s Group Benefits services that they would benefit from.Key Challenges:Managing high volumes of work within tight time frames and balancing competing priorities.Working with many Advisors/Consultants and Account Executives and balancing their demands, needs and expectations.When a service issue is identified, these could have a financial implication, it is critical that the issue be managed to resolution while ensuring that service and quality are maintained.Working Conditions:Occasional travel will be required within your region to Client Meetings, Wellness Fairs, Employee Sessions.This role will occasionally require working outside traditional business hours to meet client needs. Example - employee sessions for night shift workers.Work Smart options are available.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$56,400.00 CAD - $94,000.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

Job Type:Permanent Work Model:Hybrid Reference code:126187 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. What will your typical day look like?Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. Work you'll do In the O2E Global Business Process Support role, you will work closely with the Transformation team on the following: Research solutions, frameworks and methodologies to address specific project needs Use analytical frameworks to identify, prioritize, structure and solve complex business problems Perform quantitative and qualitative analysis including use of a wide variety of analytics platforms Develop effective working relationships with globally dispersed team and clients Contribute content for presentations and reports, as well as supporting analytics for consumption by various levels of leadership Team organization and project management skills About the teamThe Transformation team is responsible for identifying innovations internally and externally and applying them to Deloitte's global transformation strategy. The team manages related strategic projects coordinating heavily with global functional and technical teams. The team reports to the Chief Transformation Officer and has frequent exposure to the CIO, COO and other senior leaders across Deloitte. The team accelerates transformation through innovative change across DTTL and Member Firms enabled by globally integrated, consistent and transparent business processes, investment frameworks, and program leadership. Enough about us, let's talk about youDo you possess the following?: Education(degree):Bachelor's Degree required. MBA or other relevant Masters degree preferred. Outstanding academic background: undergraduate degree with rigorous analytical and quantitative focus. Years of Experience:Over 4 years overall experience. At least 2 years' experience from a top tier strategy consulting firm, large Corporate or $1B+ private enterprise. Job Specific Skills: Excellent business acumen needed across sales, quality and risk assessments, and engagement delivery activities Ability to synthesize information and business requirements and structure this into meaningful recommendations Ability to leverage proven techniques to elicit and analyze client needs; ability to provide key input into solutions that meet and often exceed client needs Outstanding research and presentation skills; superior PowerPoint and Excel skills required Outstanding attention to detail and work independetly Flexibility and ability to pivot work as necessary Proactive and results-oriented player who wants to contribute to a high performance team Ability to interpret business objectives and drivers to shape initiatives Ability to work under constantly changing conditions and tight deadlines Strong written and verbal communication skills with the ability to present confidently Strong problem solving and troubleshooting skills Comfortable working in a global, matrixed environment Total RewardsThe salary range for this position is $69,000 - $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Business Process, Developer, MBA, Project Manager, Equity, Management, Technology, Finance

Sales RepresentativeIntertek, a Nationally Recognized Testing Lab (NRTL) and leading provider of ATIC (Assurance, Testing, Inspection, and Certification) Services to many of the world's leading brands and companies is looking for a Sales Representative to join our Electrical team to support the Mississauga, ON area. Want to build something great with an incredible group of people? This is a fantastic opportunity to start or grow a versatile career, facilitating international trade and regulatory product testing on the Electrical Sales Team! By joining Intertek, your contributions will be valued as we continue to help the world Build Back Ever Better. About Intertek Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices and over 43,000 people in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification solutions for our customers' operations and supply chains. Intertek Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enabling our customers to power ahead safely to help bring cutting-edge technology to market quickly with assurance of safety/security, quality, and performance. About the Electrical Team Intertek's Electrical team provides assurance, testing, inspection, and certification for a variety of electric products, including appliances, consumer electronics, lighting, medical devices, information communications technology, HVACR, industrial, and energy transmission and distribution. Our dedicated professionals help ensure the quality, safety, and sustainability of electrical products used by people throughout the world. What are we looking for? The Sales Representative position is responsible for direct sales activity within an assigned territory. This position will spend at least 50% of the time outside of the office visiting clients, attending trade shows, etc. What you'll do: Listed examples are illustrative, and representative of the tasks required of this position and are not intended to be complete or exclusive. Sell Intertek's services within assigned vertical, account and territory through effective client research, prospecting and networking. Meet with current and prospective customers via client presentations and participation at trade shows. Meet order and revenue quotas on a monthly basis. Write and follow up on proposals, specify appropriate standards and pricing; Follow through on sales transactions to ensure a superior customer experience for every project. Provide outstanding customer service. Meet all activity targets and log activity in to iConnect, as required. Prepare sales reports and forecasts, as required. Perform other duties as required. What it takes to be successful in this role: High school diploma or GED. 1+ years successful direct sales experience. Superior interpersonal and customer service skills. Excellent written and verbal communication skills. Excellent presentation skills. Excellent organizational, prioritization and time management skills. Must be energized and self-motivated and can work independently in a fast-paced, multi-tasking environment with shifting priorities. Working knowledge and proficiency with Microsoft Office, including Outlook, Word, Excel and PowerPoint. Ability to travel at least 50% of the time. Must possess a valid driver's license and reliable driving record. (required) Physical dexterity/mobility to travel via car, airplane and to perform all clerical functions inherent to the position. This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties. Preferred Requirements and Qualifications Experience with CRM tools (MS Dynamics / Sales Force / other) is a plus. Business to business sales experience is preferred. Why work at Intertek? Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do . A career with Intertek offers rewarding opportunities to help companies around the world develop products that are used safely by millions of people every day. Intertek is the trusted advisor to many of the world's leading brands, companies, and governments, and has earned a reputation for accuracy, reliability, integrity, and technical competence. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life. Intertek's Commitment Intertek promotes a culture where motivated, customer-oriented employees can flourish, experience professional fulfillment, and reach their highest potential. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth. What we have to offer We offer a salary and benefits package competitively placed within the local market, including medical, dental, vision, life, disability, Registered Retirement Savings Plan (RRSP) with company match, generous vacation/sick time (PTO), tuition reimbursement and more. In addition to our comprehensive benefits package, our Sales Representatives are offered: Base pay plus additional earnings potential from our monthly sales incentive plan Day to day variety with the ability to work on high profile projects Opportunity for growth (over 100 locations with opportunity for growth/advancement/relocation) Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity. Please apply online at Intertek Canada Careers (oraclecloud.com)

Director Media Sales East Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.Rogers is seeking a Director, National Sales to lead our team in Montreal. As a leader, you'll be a key member of our team to drive and oversee all sales in the region. What you will do... Responsible to deliver platform revenues and targets for News & Entertainment, including TotalTV, Broadcast, Digital, OOH & Connected TV. Collaborate with all internal stakeholders to deliver forecasts, gap plans and strategies to deliver against planned targets. Lead Agency discussions, support renewals & develop deep relationships with trading leads and key influencers in the Montreal Market. Ensure large volume agreements are managed, met and achieved with our agency partners. Responsible for achieving and exceeding the regions revenue targets by engaging & motivating the media sales account managers and the market manager. Collaborate with other National/Local Directors on market and regional sales strategies Understand the region's competitive landscape provide relevant insight and competitive intelligence/analysis Develop and implement key account plans for difference-maker accounts (client connections, relationship mapping and delivery against their objectives ) Leverage Client Solutions and Multiplatform Solutions for increased share Provide support VP, National Sales Prime client direct contacts & build strategic relationships with the Rogers Business teams in Montreal. Represent RSM at the Regional level, actively participating in Regional Councils and Strategy planning. Execute "brand first" & consultative sales strategy, i.e. evolution to multiple platforms to meet consumer consumption needs and Rogers revenue growth targets Identify long term opportunities and required sales roadmap to capitalize on each Empower platform sales leads to make decisions at appropriate level Drive to established KPIs, including financial, client satisfaction (NPS), and employee Drive adoption of tools and training and advanced products across all RSM brands & platforms Salesforce CRM to improve communication & collaboration Key account management training for focused and disciplined account growth through SF, LinkedIn and Anaplan management Negotiation training for maximization of revenue/results Utilization of Revenue Planning reports for better understanding of our numbers/pacing Utilization of Insights team for smarter proposals and customer service Foster collaborative working environment for platform leads and their direct reports Manage budgets, Market costs What you will bring... Strong leadership skills with intentional drive to win & a strong sense of initiative and diplomacy A strategic business lens with the ability & clarity to understand what the overall business needs and how to achieve the ultimate goal. Excellent communication skills (both written and oral), including interpersonal and presentation skills Superior Sales Management skills, primarily focused within large broadcast organizations. Thrives in a matrix environment. Sales Growth focused individual, able to manage multiple revenue lines simultaneously. Ability to work effectively under pressure in a fast paced environment Excellent interpersonal skills with the proven ability to work effectively with all levels of management, team members clients and outside partners. Creative problem solving is key; confident and able to make decisions quickly and effectively Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC Travel Requirements: Up to 10% Posting Category/Function: Sales & Media Requisition ID: 302757At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Montreal, QC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: QC, Sales Management, Outside Sales, CRM, Media, Quality, Sales, Technology, Marketing

Job Type:Permanent Work Model:Hybrid Reference code:126187 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. What will your typical day look like?Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. Work you'll do In the O2E Global Business Process Support role, you will work closely with the Transformation team on the following: Research solutions, frameworks and methodologies to address specific project needs Use analytical frameworks to identify, prioritize, structure and solve complex business problems Perform quantitative and qualitative analysis including use of a wide variety of analytics platforms Develop effective working relationships with globally dispersed team and clients Contribute content for presentations and reports, as well as supporting analytics for consumption by various levels of leadership Team organization and project management skills About the teamThe Transformation team is responsible for identifying innovations internally and externally and applying them to Deloitte's global transformation strategy. The team manages related strategic projects coordinating heavily with global functional and technical teams. The team reports to the Chief Transformation Officer and has frequent exposure to the CIO, COO and other senior leaders across Deloitte. The team accelerates transformation through innovative change across DTTL and Member Firms enabled by globally integrated, consistent and transparent business processes, investment frameworks, and program leadership. Enough about us, let's talk about youDo you possess the following?: Education(degree):Bachelor's Degree required. MBA or other relevant Masters degree preferred. Outstanding academic background: undergraduate degree with rigorous analytical and quantitative focus. Years of Experience:Over 4 years overall experience. At least 2 years' experience from a top tier strategy consulting firm, large Corporate or $1B+ private enterprise. Job Specific Skills: Excellent business acumen needed across sales, quality and risk assessments, and engagement delivery activities Ability to synthesize information and business requirements and structure this into meaningful recommendations Ability to leverage proven techniques to elicit and analyze client needs; ability to provide key input into solutions that meet and often exceed client needs Outstanding research and presentation skills; superior PowerPoint and Excel skills required Outstanding attention to detail and work independetly Flexibility and ability to pivot work as necessary Proactive and results-oriented player who wants to contribute to a high performance team Ability to interpret business objectives and drivers to shape initiatives Ability to work under constantly changing conditions and tight deadlines Strong written and verbal communication skills with the ability to present confidently Strong problem solving and troubleshooting skills Comfortable working in a global, matrixed environment Total RewardsThe salary range for this position is $69,000 - $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Business Process, Developer, MBA, Project Manager, Consulting, Management, Technology

Position Summary:The Customer Service Representative 1 supports one of the world's leading companies in the construction & heavy equipment industry. You will be responsible to assist existing and prospective customers by determining their support need and facilitating contact with the correct business unit or department. You will conduct outbound calls in support of promotions and special campaigns. Throughout all activities, you will use case management systems and tools to document contacts and facilitate follow-up with customers when applicable. Successful candidates will also utilize special tools to monitor and respond to customers on various social media platforms. Support channels include, but are not limited to, phone, chat, email and social mediaOverall Responsibilities:• Establish appropriate and professional rapport with customers, using discussions to strengthen brand awareness and create follow up opportunities• Respond to general questions and facilitate problem resolution• Provide information and direct inquiries appropriate for the identified customer needs• Accountable to provide complete resolutions to customers through process adherence, including internal/external client documentation• Recognize when to escalate complaints or scenarios falling outside the support boundaries through established process• Must be available to work any shift within the hours of operation• Provides support to customer via phone and email• Track all contacts within the specified systems• Educate customers about specific service and support benefits• Other duties as assignedJob Requirements:Knowledge, Skills & Abilities:• Demonstrated ability to question logically and effectively to identify the root cause of a problem• Ability to be a flexible and adapt to new situations quickly, anticipate the next question/issue, with a focus toward first contact resolution• Demonstrates self-assurance in communicating with customers and possess excellent rapport building skill• Must be fluent in written grammar and spelling and able to communicate in the business writing style in language(s) hired for• Must be fluent in professional verbal communication in language(s) hired for• Excellent written and verbal communication skills in the languages hired for• Understand and comply with all company and departmental rules and regulations, policies and procedures• Must have working knowledge of Microsoft software products; Excel, Word, Outlook, SharePoint• Must be capable of typing at 40 WPM as verified by a formal test• Must be a self-starter, organized, detail oriented and have ability to handle multiple tasks simultaneously• Strong knowledge and experience working with contact tracking and CRM systems• Must be flexible to work all shifts within the department's operating hours• Regular predictable attendance requiredExperience:• High school diploma or equivalent is required• Previous contact centre experience is preferred• Intermediate Windows based PC and software knowledgeRequirements for Work from Home Agents:• A separate room/office with a door that can be closed and locked during working hours is required. Guests, family members and others may not be present in the designated office area during working hours• Work conditions of the employee's residence (office area) are appropriate and safe and must meet the occupational safety and health standards for work from home employees• The designated office area should be reasonably soundproof so that you may work uninterrupted by noise• Monitors must be able to be positioned in such a way as to not face ground-level windows• Must have a hardwired high-speed home internet connection (DSL, Cable, Fiber) providing a minimum of 10 Mbps download and 2 Mbps upload speeds as verified by a speed test. A wireless connection is not permitted• Designated office area must have a surge protected electrical outlet(s)

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionAbout the Role:Reporting to the Global Head of Market Conduct Compliance, this individual is responsible for supervising aspects of Manulife’s Market Conduct Compliance program in North America.This role focuses on advancing our Market Conduct Compliance capabilities across both the Canadian Segment and US Segment, with a particular focus on ensuring the effective implementation of Manulife’s Conduct Risk Framework. The Director of Market Conduct Compliance will lead a team of Senior Compliance Officers throughout North America and collaborate closely with the Manager of the Market Conduct Compliance Insurance Examination Team to ensure that appropriate compliance controls and processes are in place with respect to new and existing programs, attendance at industry meetings and ensuring employee cross-training for future growth and retention of employeesAn important part of this role is fostering Market Conduct capacity and talent, including ensuring effective structures and operating models and relationships. The Director, Market Conduct Compliance will provide guidance and recommendations as 2nd Line of Defense to assist with strengthening policies and procedures for internal business divisions. They will give guidance, assistance and recommendations to local Segment Distribution Compliance, and ensure close coordination with Sales, Regional and local counterparts in Operational Risk, AML/Fraud Management, Global Investigative Services and elsewhere in the Compliance organization.Working closely with the Asia AVP Distribution Compliance, the incumbent will also ensure that appropriate compliance controls and processes are in place.Key Responsibilities and Accountabilities:This individual will be responsible for ensuring that Manulife’s Market Conduct Risk Framework is effectively communicated and deployed in across North America. Specific responsibilities and accountabilities include, but are not limited to:Ensuring that processes are in place to screen and supervise the ongoing suitability of distribution partners, advisors and firms ensuring that controls are in place to implement mitigating processes and controls;Working closely with the Global Anti-Fraud Teams and other partners to support investigations and high profile cases as advanced;Support, supervise and collaborate with Senior Compliance Officers on sophisticated review, investigations and high profile cases;Support monthly, quarterly and annual compliance reporting and risk assessment processes;Supporting and implementing the use of Compliance Analytics to proactively detect and address misconduct;Attendance on weekly Case calls with partners and team members;Lead and supervise monthly Market Conduct Review Committee meetings;Building and maintaining external relationships with provincial regulators, and all distribution partner compliance teams;Attendance at industry conferences;Participation on internal Groups/Forums with all partners;Crafting compliance content to present in person or virtually to internal and external partners;Working with Technology Heads to implement and maintain robust 2nd line of defense testing programs for Market Conduct Compliance;Acting as senior member of the Global Distribution Compliance Management Team.Knowledge, Experience, Skills and EducationOutstanding people leader, with a passion for developing teams, and a track record in hiring, developing and promoting talentLives and models Manulife’s Values, and appropriately reflects Manulife’s Leadership DNA, including with respect to capabilities, skills and mentalityUniversity or post-secondary education a definite assetDeep understanding of insurance distribution compliance and risk controls in Canadian Markets, ideally with an in-depth understanding of Managing General Agencies and National Account Distribution Channels10 years dynamic experience in financial services compliance, audit, risk or other control roles or direct experience in insurance distribution combined with 3-5 years in a leadership roleExperience supervising compliance programs in a constantly evolving regulatory environment would be an advantageStrong communication and people leadership skills to optimally articulate strong recommendations and decisions and credibility to positively influence senior leaders and counterparts throughout ManulifeGood judgement, balancing pragmatism with high standards for compliance and ethical conductAbility to model appropriate articulation of concerns, raising of issues and management of difficult conversationsProficiency in French would be a definite advantageAbility to travel throughout North America if/when requiredWhat can we offer:A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging pursuit of passions and learning new skills!A focus on growing career pathways.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment:Values-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunity!We build opportunities to learn and grow at every career stage.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive work environment where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all collaborators and has a positive social and environmental impact.#LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$98,400.00 CAD - $177,120.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

Outside Sales Representative - (West Island / South Shore MTL)) Language English Français (CA) Apply Now We require all our head office associates to be proficient in French, spoken and written. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Our expectations Responsible for account management of assigned accounts, including, price negotiation, sourcing special product, relationship building and qualifying new business. Aggressively pursues new leads to develop new accounts to promote RONA inc. as the supplier of choice Your role Develops and maintains sales for assigned accounts. Establishes a schedule for maintaining contact with established accounts, developing strong relationships with existing business. Provides a service to customer base including price and delivery quotation, sourcing new or unusual products, and completing material estimates as needed. Negotiates with customer to secure order. Creates orders and coordinates delivery to customer through expediting team, RONA Direct or with delivery department Reviews material requirements with customer, including qualifying blueprint and material take-offs. Prepare quantity estimate and sales quotes. Prepares quotes securing approval for specially priced orders. Sources special or non-stock items from vendors including price negotiation and delivery times and ensures special order purchaser has information to place order. Arranges for pick up from supplier as needed. Identifies new customers in the territory and establishes contact to gain understanding of business needs. Proceeds to present RONA Inc as a potential vendor and works to secure first order. Reviews monthly accounts receivable aging report with Credit Administrator. Works with credit department to follow up on overdue accounts. Arranges to pick up cheques or establishes special payment terms with customer as approved by Credit Administrator. Meets regularly with Director to reviews sales performance of assigned accounts and determine growth and development opportunities. Reviews and makes recommendations to Director to delete or add assigned accounts as needed. Attends regular sales meetings and stays current of industry and market trends. Visits job sites regularly to establish relationships with customer, stay current with ongoing projects and take proactive action on utilization of materials compared with quantity estimated and shipped. Performs other job related duties as required. The qualifications we are looking for Position requires a general knowledge of building materials and construction techniques. (MANDATORY) Position requires the ability to assess opportunities and adopt sales strategies to correspond with general market place and competitive pressures. Position requires excellent time management skills and the ability to prioritize multiple tasks. Position requires excellent communication skill and strong interpersonal skills to deal with customer base and co-workers. Position requires decisiveness and persuasiveness when negotiating with customers and suppliers. Position requires tact, good judgment and a strong customer service orientation. Position requires accuracy and close attention to detail when preparing quotations and orders. Position requires flexibility to manage and ensure timely completion of multiple tasks. Position requires a commitment to work schedules beyond the norm. Position involves exposure to risk and danger when driving and visiting job sites. Position requires exposure to extreme temperature changes, loud noise and dirt when visiting job sites. Normal office work environment contains minimal risks or discomforts when in the office. At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status. Apply Now

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionYou’re an accomplished analytics professional with established experience working with performance marketing and CRM data alongside marketing teams. You are looking for a place where you have the freedom and scale to significantly impact marketing practices in order to drive business results. A place with strategic leadership and an entrepreneurial culture. Somewhere you can make things happen and inspire change.As a Senior Manager on the Canadian Insurance Direct-to-Consumer Marketing team within the Affinity Markets organization, you’ll be responsible for developing and managing measurement frameworks, improving reporting and supporting budget management. You will play a pivotal role in driving the marketing team’s efficiency, effectiveness and scalability. You will oversee and optimize marketing campaigns, technologies, and data, in partnership with cross-functional teams such as Advanced Analytics & MarTech, enabling business growth.You will play a meaningful role in supporting demand and revenue generation, supporting marketing campaign optimizations as well as strategic storytelling across our Health & Dental, Travel and Life Insurance portfolios, along with a wide variety of other marketing led activities.The ideal candidate is data-driven, growth minded, with a consistent record in building, executing, and delivering high-impact presentations, visualizations, optimizations and strategies. If you are passionate about driving business impact, thrive at the intersection of data, innovation, marketing, efficiencies and are customer obsessed, this is the place for you.Responsibilities: Marketing AnalysisEvaluate the efficiency of marketing campaigns, from in-bound lead generation through to engagement, conversion, retention and portfolio expansionIdentify areas for optimization and recommend strategies to improve paid marketing, conversion rate optimization and lifecycle programmingMonitor budget pacing and key performance metrics across performance marketing channels, web and lifecycle marketing initiativesEstablish channel and budget forecasts, with speed and ownership, suggesting tactics and strategies to adjust quickly based on learnings, opportunities and business objectivesMeasurement FrameworkCollaborate with cross-functional teams to define direct-to-consumer metrics & KPIsDesign and implement a structured framework for tracking direct-to-consumer marketing activitiesWork closely with leadership, finance and advanced analytics teams to calculate LTV, ROASReportingBuild comprehensive and compelling narratives to be shared with Key Stakeholders and leadership teamsCollect and synthesize overall direct-to-consumer marketing activity on a monthly basis in partnership with marketing team and other stakeholders, crafting a point of view on performance and explaining results in a clear and concise mannerProvide insights and recommendationsDesign and build dashboards and reports that support the market team’s ongoing needsRelationship managementBuild and maintain effective, productive, and collaborative relationships with internal and external partners. Influence these partners and leverage their assets to best meet mutual objectivesManage day-to-day working relationships with internal and external partners and act as subject matter expertInfluence without authority, ability to motivate and manage a cross functional, blended team of specialistsRequirements:8+ years of Marketing Analytics/Operations, Digital and Business Management experience or related role with a bachelor’s degree in Marketing, Business, Analytics or a related field.Masters or MBA a plusAdvertising agency experience or experience partnering with agencies an assetFinancial/Insurance services industry experience an asset (but not required)Proficiencies:Strong project management, analytical, troubleshooting and problem-solving skills while working in a face-paced environment with changing prioritiesKnowledge of marketing processes, campaign execution, lead management, and marketing attribution modelsAbility to generate meaningful business and customer insights from a variety of dashboardsFamiliarity with data management and governance practices, including data cleansing, segmentation and reportingYou can easily build relationships and have been part of large, cross functional teams that are working to solve complex problemsExperience working within Agile structureYou think big, are willing to disrupt yourself and the status quo and are customer obsessed with an entrepreneurial mindset to drive changeResults-oriented mindset, focused on driving measurable impact on revenueDrive for continuous improvement and learning, staying updated on current trends and technologies in Insurance and D2C marketingSystems and Tools:Expert in Excel and Power PointAnalytics & visualization tools (Adobe Analytics, Google Analytics 4, DOMO, Power BI/Tableau, Looker Studio)CRM systems (Salesforce)Project Management (Smartsheets, Asana)CDP platforms a plus#LI-hybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$84,375.00 CAD - $151,875.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.