Overview of salaries statistics of the profession "Information Technology Security Specialist in Canada"

DescriptionFortinet is looking for an Information Security Specialist as a member of the SOC Team in the Burnaby, BC office. Job duties •Setting up and maintaining SOC technologies such as FortiAnalyzer and FotiSOAR for daily operations •Monitor SOC technologies and infrastructure for availability and security •Help with expanding and scaling SOC infrastructure on Fortinet private cloud •Help with debugging Fortinet products used in SOC and collaborate with product Dev\\QA teams •Help with maintaining staging environment and doing required tests •Help with supporting SOC team on use case development •Help with report creation using PostgreSQL for SOC triage, threat hunting and other purposes •Help with automation and SOAR playbook development Required Technical Skills & Experiences •Experience with Security products and technologies. Fortinet products is a bonus. •Experience with IT service management such as Configuration, change and incident management. •Hands-on experience with private cloud technologies. •Hand-on experience with reporting tools. PosgreSQL experience is a bonus. •Hands-on experience with Security technologies such as SIEM and SOAR. •Hands-on experience with Linux and bash scripting. •Hands-on experience with Python Scripting and API programming. QA and DevOps experience is a bonus. •Understanding of SOC operations and Incident Response Life cycle. Experience in SOC is desired. •Understanding of Cyber Kill chain, threat vectors and threat intelligence •Understanding of layered security at data, OS and network levels •Understanding Cybersecurity Frameworks and compliance requirements •Understanding of network concepts, common protocols and services •Understanding SDLC and Software Build management. Required Soft Skills •Team player, Solution-focused, Conflict management skills •Multi-tasking, Time and Stress management skills •Self-directed, takes initiatives, Open to new challenges and learning opportunities •Understands the importance of discipline, consistency and communication •Good verbal and written communication skills Educational & Certification Requirements •Bachelor's degree in Computer Science, Information Security or related field. Security certifications are desired. #GD #LI-HP1

A career in our External Audit Process Assurance practice, within Process Assurance services, will enable you to assist clients in optimising control activities, organisational strategy, and policies and procedures. You'll conduct transaction testing, perform readiness assessments, and leverage various technical Information Technology controls (e.g. databases, operating systems, data warehouses, and reporting tools) in order to help our clients achieve optimal operational efficiency.Our team helps organisations navigate the increasingly complex reporting environments by improving internal controls and increasing confidence in the quality of the information produced by their internal systems. We focus on the design, documentation, and operations of controls around the financial reporting process, including financial business process and Information Technology management controls.Meaningful work you'll be part ofAs a Information Technology Audit Senior Associate , you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: •Provide management services, including assessment of technology risks, leveraging control frameworks (COSO, COBIT)•Participate in audits of IT Controls, testing of automated and manual business process controls, internal audits with an IT focus, Service Organization Control audits, ISO 27001 certification and projects in the general IT security space•Carrying out the work in an optimal fashion in compliance with deadlines and budgetary requirements outlined in the planning phase•Consult with our clients on operational controls and process improvement•Documenting clear and concise audit evidence obtained during the execution of the audit and validate their relevance and quality of information•Conducting analyses of control deficiencies noted during the course of the audit and their impact on financial data and the overall audit strategy•Establishing and maintaining collaborative relationships internally with PwC teams and external clients•Uphold the firm's code of ethics and business conductExperiences and skills you'll use to solve•Proven ability to document processes and controls, develop and execute testing programs•Strong knowledge of technology, IT practices and standards, infrastructure-related risks and controls in the areas of security and IT and IT control frameworks•Bachelor's degree in Accounting, Finance, Computer Science, or business related•Working towards CPA, CA, CMA, CGA, CIA, CGAP, Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM) or Certified Information Systems Security Professional (CISSP)•Strong in establishing priorities, and resolving problems•Exposure to data analytics and visualization tools•Excellent oral and verbal communication skills• The successful candidate requires fluency in English, in addition to French as they will be required to support or collaborate with English-speaking clients, colleagues and/or stakeholders during the course of their employment with PwC Canada • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

Our valued Public sector client is in need of a Senior Information Technology Security Methodology, Policy and Procedures Analyst to develop IT Security standards, procedures and guidelines pursuant to the requirements of Government of Canada The client is responsible for managing national parks, national historic sites, national marine conservation areas, and a national urban park. These natural and cultural heritage icons - and the staff that make up the team - are located from coast to coast to coast, in areas that are often remote and challenging operating environments. The client depends on effective and secure digital technology services to deliver its mandate. Along with the rest of the Government of Canada (GC), the client is evolving its workplace technology to reflect an enterprise approach to managing information, data, technology and security. The client's Office of the Chief Information Officer (OCIO) is responsible for providing national leadership for the information management and information technology services for the Agency. In addition, infrastructure investments will be made to find cost effective solutions to improve connectivity for remote regions. ​The OCIO continues to focus efforts to support the Agency's priorities and business lines. The CIO is working closely with Shared Services Canada to ensure that the Agency’s underlying infrastructure is continuously improved to support modern workforce enabling tools. The Agency is also looking to cloud solution providers to implement flexible solutions We are looking for someone with the following, but not limited to, experience: 15 years of experience as an Information Technology Security Methodology, Policy and Procedures Analyst in an IT environment. 5 years of experience developing IT Security policy instruments (policy, directive, standard, operating procedure, or guideline) within a federal Government of Canada department, agency or Crown Corporation. A valid certification, degree, or a diploma in the IT Security field. 5 projects of developing policies, operating procedures, standards, or guidelines that encompass IT security considerations and requirements 5 projects of authoring IT Security training material and/or communiques to increase IT Security awareness. Apply

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Cybersecurity will be working in a fast paced and innovative environment supporting the overall security posture of Air Canada's technology environment. Air Canada's cybersecurity systems are foundational to protecting the data and systems that allow its customers to fly safely. The Specialist, Cybersecurity acts as a cybersecurity subject matter expert and provides guidance concerning the cybersecurity assurance program, cyber risks and compliance for Air Canada and its affiliates. He/she will evaluate Air Canada's existing security systems to determine potential cybersecurity risks, provide inputs on security requirements for personal, commercial and financial data as well as the operation of Air Canada IT networks and infrastructure. Cyber security threats continue to evolve, and the Cybersecurity team will evolve with it. This position will be reporting to the Manager, Cybersecurity. Responsibilities : Collaborates with Strategic Procurement for the sourcing exercise and on-boarding of the third-parties for the execution of cyber assurance activities. Leads the execution of third-party cyber risk assessments (pre and post contacting, and ongoing monitoring) to ensure compliance with internal information security policies and procedures, as well as external requirements. Ensures that cybersecurity clauses are embedded in the agreements with third parties. Manage cybersecurity risks, vulnerabilities, and defects from identification to remediation. Performs risk assessments, documents them and support the implementation of mitigating controls consistent with company strategy. Generate reports to demonstrate cyber assurance metrics and KPI. Identify Cyber risks, communicate and develop best practice'' solutions, and recommend mitigating controls consistent with company strategy. Introduce new processes, initiatives to improve cyber assurance practice. Represent the organization and take an active participation on different IT business or security airline specific forums. Supporting the leadership team on strategic initiatives specific to the respective portfolio. Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role. 6-8 years of IT technology, operations, and people leadership experience in a large company, with a minimum of 4 years of experience in a cybersecurity and/or risk & compliance role. Extensive application security, SDLC and integration understanding. Thorough understanding of Application Security Testing, Penetration Test, Tabletop Exercises. Current information security certification (CISSP, CISM or equivalent) is an asset. Strong knowledge and understanding of cybersecurity concepts, protocols, industry best practices, strategies, frameworks and regulations such as SOX, PCI DSS, ISO, CoBIT, NIST, PIPEDA, GDPR. Exceptional analytical, organizational and communication skills. Self-motivated and independent worker. Possess investigative nature and be self-motivated. Results oriented with proactive and methodical approach to problem solving. Able to multi-task and work under pressure against tight deadlines and changing priorities. Must be a team player with ability to work closely with diverse groups and working styles. Ability to establish and maintain effective business relationships. Flexibility and willingness to work extended hours, when required. Conditions of Employment: Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Ignition Tax group is looking for a Risk & Compliance Specialist - Technology to join our team. Ignition Tax is a team technology trailblazers tasked with leading KPMG Canada and our clients through digital transformation. The Risk & Compliance Specialist - Technology will be responsible for helping execute the globally mandated risk management process overseen by the Canadian Q&RM Technology Risk team. The Risk & Compliance Specialist - Technology will help monitor the process and work with business teams as well as risk stakeholders to drive the process for adoption. What you will do Assist with the onboarding of technology solutions by collaborating with and communicating the requirements of the risk process to business teams as well as internal stakeholders. Participate in discussion with the business and other stakeholders on the process and requirements for risk assessment for technology solutions. Assist in management of multiple reviews and keep the technology risk management informed of progress. Effectively leverage ServiceNow process workflow to record, track and monitor multiple concurrent requests and submission. Report status of all existing Quality Risk Management (QRM) review on a periodic basis Assist with gathering and completing required supporting documents for risk review, as well as with the performance general risk review of technology QRM submissions by business units and highlight any significant risks. Identify where potential solutions present potential risks in the following areas: Independence Legal or privacy Security, architecture, quality, operational support Other relevant risks, including identifying emerging risks Work collaboratively with stakeholders that require involvement in reviewing each risk to monitor and assist in their consultations (examples - legal counsel (legal and privacy), independence and IT (Security, operations, quality) Supports decommissioning of legacy systems for direct admit partners and/or acquisitions, manages change management process and transition to KPMG systems. Manage the technology risk document repository and support other ad hoc projects or duties as required. What you bring to the role Post-secondary education in a relevant field or equivalent work experience (business, risk management, audit, compliance) 3+ years of relevant experience in business process risk or compliance, ideally with a professional services firm IT deep technical knowledge is not mandatory (but is an asset) - more importantly, a willingness to acquire new knowledge and skills in technology especially new and emerging technology. Has a service delivery mindset, able to confidently build a strong rapport with business teams. Experience in responding to complex inquiries, performing research, analyzing data, and identifying potential issues, arriving at conclusions, and documenting results/findings to support conclusions. Excellent business writing and communication skills and confidence in dealing with senior executives. Experience and proven ability to assist in project management. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .

Overview Are you passionate about cybersecurity? Do you want to be a key player in protecting critical information systems? We're seeking a Security Architect II to join our team at WorkSafeBC. In this role, you'll define, develop, implement, and maintain our security technology architecture. With a specialist understanding of cybersecurity practices, you'll safeguard our confidential information, data, and systems. Join us in shaping the future of cybersecurity and ensuring the safety of workplaces and communities. Apply now! How you'll make a difference: As a Security Architect II at WorkSafeBC, you'll be using leading-edge technology to help connect British Columbians to healthy and safe workplaces. Where you'll work WorkSafeBC, we offer a hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position. In this role, you'll work primarily from your B.C. home and occasionally (at least twice a month) in our Richmond office. What you'll do Develop and implement cybersecurity architectures, cloud security architecture and strategies aligned with WorkSafeBC business functions and objectives. Establish and maintain technology security policies, standards, and guidelines, providing cybersecurity consultation to stakeholders. Promote information security objectives within WorkSafeBC and with external partners, while participating in incident responses. Define and implement IT technology/cloud architecture security controls to support evolving business needs securely. Coordinate with technology specialists to ensure system architectures comply with standards and policies, providing security advice and technical assistance to project teams. Is this a good fit for you? We're looking for someone who can: Develop and communicate robust cybersecurity/cloud security architectures and strategies aligned with WorkSafeBC' s business objectives. Establish and maintain technology security policies, standards, and guidelines, effectively communicating cybersecurity consultation to stakeholders. Problem-solve and promote information security objectives within WorkSafeBC and with external partners, actively participating in incident response efforts. Define and implement IT technology/cloud architecture security controls to support evolving business needs securely, demonstrating strong problem-solving skills. Coordinate with technology specialists to ensure system architectures comply with standards and policies, providing clear security advice and technical assistance to project teams. Your background and experience A Degree in Computer Science or STEM (Science, Technology, Engineering or Math) A minimum of 7 years of directly related experience in Information Technology with a minimum of 4 years in Information System Security role. We'll consider an equivalent combination of education and experience. Important to know Before we can finalize any offer of employment, you must: Consent to a criminal record check Confirm you're legally entitled to work in Canada WorkSafeBC's COVID-19 Employee Mandatory Vaccine Policy (the "Policy") is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect. Who we are At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province. What's it like to work at WorkSafeBC? It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for. Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self. Learn more: Discover who we are . Our benefits As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes: Defined benefit pension plan 3 weeks of vacation in your first year, with regular increases based on years of service Health care and dental benefits Optional leave arrangements Development opportunities (tuition reimbursement, leadership development, and more) Learn more: Find out what we offer . Salary: $47.06 - $50.83/hourly Want to apply? Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date. Please note that we will be starting assessments prior to the closing date. We encourage all qualified applicants to apply . If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.

Senior Specialist, Corporate Security Location: Kamloops, BC, CA Job Function: Compliance Investigation and Legal BCLC exists to generate win-wins for the greater good. For our people, our players, our communities, our industry, and our planet. Lottery | Casino | Sports Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world. We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition. We want you to be where you feel you can do your best work. Location: 74 Seymour Street W, Kamloops This is a 12 Months , Full Time opportunity Expected Salary Range: $82,108.00 - $102,635.00 - $128,294.00 Our typical hiring range will be +/- 10% of the midpoint shown above Factors influencing this decision include qualifications and market conditions for the role The Company For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province. Job Summary: The Senior Specialist, Corporate Security is a subject matter expert and is responsible for conducting ongoing risk/threat assessments of our facilities, overseeing the physical security operations for both BCLC offices, providing security consultation services in relation to BCLC products and initiatives and managing projects within Corporate Security. This role ensures the BCLC business operates in a solid foundation of security, integrity and efficiency, with a strong commitment to player focused social responsibility and an awareness of public perception. Key Accountabilities: Conducts ongoing threat and risk assessments, building facility and site inspections to monitor compliance, identify risks and vulnerabiltiies, and develop required security policies. Provides reports and information collected from the completion of threat and risk assessments to departmental management to ensure the ongoing development of new policies and procedures on physical security and employee protection, which are integrated into the implementation of new security measures and in line with corporate and departmental priorities and direction. Provides advice and recommendations concerning security requirements on the safeguarding of employees and assets. Advises senior management on issues of security. Researches solutions to physical security and employee protection problems, including the application of new technology and implications of new threats. Provides oversight and direction of contract security service personnel, including development of post orders, standard operating procedures for guards, administration of billing issues, and vendor performance management concerns. Coordinates internal CCTV and access control programs, including coordination of maintenance and troubleshooting issues with vendor technicians. Coordinates and implements a corporate security training and awareness program. Plans, coordinates, develops and may deliver training sessions for managers and employees. Coordinates and plans the delivery of security for company special events. Plans, directs, and evaluates the daily operations of Security Services for BCLC offices. Manages the third party security contract to ensure the responsibilities are carried out in a manner consistent with BCLC principles and are compliant with the values of the organization. Acts as the overall lead/project manager and administrator for Corporate Security projects as assigned.. Administers BCLC's Workplace Violence Prevention Program, conducts regular violence risk assessments and provides consultative advice and direction on violence prevention, including development of personal safety plans for employees facing threats related to domestic/ intimate partner violence. Assists in the development and on-going review of the Casino Surveillance Officer (CSO) and Gaming Security Officer (GSO) Training programs, in partnership with the Justice Institute of British Columbia. Assists in the assessment and determination on requests for Casino/ Community Gaming Centre/ Bingo policy changes, variances, and approvals as they relate to Security and Surveillance functions. Provides support and consultative advice and solutions from the perspective of Corporate Security & Compliance with respect to various projects and initiatives for all BCLC business lines and products. Minimum Required Qualifications: Education and Experience A degree or diploma in risk management, business, criminology; 4 to 6 years recent experience in field investigations, corporate security, risk management or compliance; Project management experience and experience with risk/threat assessment methods and procedures is required; An equivalent combination of education and/or experience may be considered. Technical Requirements Strong problem-solving ability and track record of innovative solutions; Ability to devise and implement continuous improvement initiatives to deliver quality and performance improvement benefits to established and new services; Proficiency with MS Office, requires strong Excel skills; Excellent oral and written communication skills, including developing communication/change management strategies; Able to work effectively in a fast-paced environment, adapt well to changing priorities to meet deadlines and work on various initiatives concurrently; Critical thinking skills needed to investigate and resolve issues; Strong sense of urgency with the ability to multi-task, take initiative and follow-through; Ability to manage and execute through influence, make sound decisions, and exhibit initiative and intuitive thinking. What's in it for you Robust wellness programs to enhance your physical, mental, social, financial and career well being We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week Our Play It Forward program provides volunteer hours for our people each year See all our rewards here However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience. We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong . Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out ! Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more ! We are trained in neurodivergent hiring. If you require accommodation so you can be at your best in the interview, please let us know: [email protected] . All candidates must be at least 19 years of age and legally eligible to work in Canada

Application Deadline: 04/21/2024Address: 33 Dundas Street WestJob Family Group:TechnologyMonitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides.Provides technical expertise and oversight on the production floor, understanding the full process requirements (compliance, equipment, regulatory) in order to best understand and resolve production issues.Manages complexity across business value, technology and interaction models.Recommends and implements solutions based on analysis of issues and implications for the business.Identifies emerging issues and trends to inform decision-making.Conducts independent analysis and assessment to resolve strategic issues.Establishes deep relationships at all levels within IT and business units, to effectively collaborate in business strategy.Monitors and tracks performance, and addresses any issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Participates in both internal and external regulatory inspections.Works with other operations personnel to develop and implement the counter-measures necessary to improve production and equipment reliability as well as the compliance posture of the team.Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc.Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables.Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery.Supports deployment activities, managing implementation issues to resolution.Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution.Monitors technical infrastructure, applications and/or business transactions through automated systems and instrumentation across the environment.Provides inbound call assistance to end-users for application, technical, and IMACD needs leveraging the knowledge base and/or run books available.Collaborates and engages with the appropriate areas across the bank.Develops or helps to develop the knowledge assets required for the operation.Promotes adherence to standards and industry best practices.Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas.Identifies opportunities to strengthen the operational capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology.Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 4-7 years of work experience in IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business.Understanding of Information Technology operating processes used for systems to ensure effective delivery including but not limited to IT Operations mandatory operating standards for monitoring, logging, and alerting.Knowledge of support and operations practice, concepts, and technology obtained through formal training and/or work experience.Technical and/or business functional knowledge of systems, tools, timing, and dependencies.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$74,800.00 - $138,600.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Job Type:Permanent Work Model:Hybrid Reference code:126102 Primary Location:Moncton, NB All Available Locations:Moncton, NB; Brossard, QC; Laval, QC; Montreal, QC; Quebec City, QC; Saint John, NB Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Be encouraged to deepen your technical skills...whatever those may be. Have many careers in one Firm. What will your typical day look like? As a SAP BI Functional-Sol Analyst, you will act as the liaison between the clients or users and BI Technical resources: Reviews and evaluates existing and proposed systems, solutions, and business processes Makes customer-specific changes to SAP software. Works with and configures SAP modules. Develops and conducts end-user training on business functions of the SAP software. Develops tests for SAP modules and test case scenarios, configures and tests software fixes, enhancements, and upgrades, and collaborates with cross-functional teams to implement and support SAP BI solutions. Maintaining a thorough understanding of the latest developments in SAP BI technology and recommending improvements. Enhance your SAP and consulting skills through various learning and certification opportunities. Promote and foster collaboration and knowledge sharing between practitioners within the Deloitte SAP practice. This role will require you to be on call. You will provide 24/7 support for major client application-related incidents with the team. About the team The SAP practice offers a genuinely distinctive talent experience that allows our people to do meaningful work. We also provide them with opportunities for growth, learning, and leadership wherever they are in their careers. We recognize that the technology landscape is rapidly changing; our SAP practice stays ahead by embracing innovation and industry-leading solutions to transform businesses. Our SAP team is deeply experienced in the full range of technological challenges,from complex transformationsto mid-market projects to innovative technologies and architectures. Deloitte's SAP practitioners build expertise in services covering all project phases, from exploration to business cases to detailed design, end-to-end system implementation, and beyond, whether in an agile or traditional approach. Enough about us, let's talk about you You are someone with: Bachelor's degree or diploma/college degree in Computer Science, Information Systems, or an equivalent discipline. At least2 years of experience in SAP BI support. Strong functional skills in SAP BI, including data modelling, reporting, and analytics. Proficiency in SAP BI Platform tools, including SAP Web Intelligence, BEx, and SAP Analysis for Office. Excellent interpersonal relations and demonstrated ability to work with others effectively in a team environment. Superior verbal and written communication skills Proven analytical skills and systematic problem-solving A positive attitude, someone who likes to learn, someone who is happy to share Must have Security clearance level 2: Secret SAP BI certification is a plus. Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this positionTotal RewardsThe salary range for this position is $65,000 - $97,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: SAP, ERP, QC, Testing, Developer, Technology, Quality

Job Type:Permanent Work Model:Remote Reference code:126162 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Burlington, ON; Calgary, AB; Ottawa, ON; St. John's, NL; Vancouver, BC; Victoria, BC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. What will your typical day look like? Strategic Align with the firm's technology risk management strategy to actively contribute to the development of best practices, based on research and industry best practices in regulatory and risk governance matters. Gain awareness of new and emerging technologies being deployed and assist the firm in strengthening internal controls and improving technology risk management and business performance. Demonstrate and encourage an agile mind set to enable effective IT risk management while driving adaptability to ongoing changes in technologies, risks, regulations, and stakeholder expectations. Gain awareness of implementable risk governance methodologies and programs that deliver on stakeholder expectations and support the strategic and annual planning processes with a focus on maturing the Technology & Cyber Risk Management capabilities. Operational Support the first line of defense technology risk policy review processes. Fulfill activities to determine the effectiveness of technology controls mitigating key technology risks, support the identification of control enhancements in end-to-end processes, provide challenges on remedial actions, and share insights and best practices with relevant business units as a proactive measure to reduce the likelihood and impact of future risk events. Demonstrate and apply strong project management skills, inspire teamwork and responsibility with team members, and use current technology and tools to enhance the effectiveness of deliverables and services. Support assessment activities through remote or onsite assessments with various subject matter experts. Support initiatives to educate technology functions on technology risk management requirements according to regulatory requirements, firm policy, data classification, client commitments, etc. Demonstrate and apply a working understanding of technology trends to identify issues and communicate this information to the management team through written correspondence and verbal presentations. Work alongside project managers to: Document results of the work performed Review deliverables for completeness and accuracy Assist with preparing team operational schedules and cost estimates Provide additional project management and administration support to management and leadership, as required Perform other job-related duties, as assigned. Relationship Management Build strong relationships with key internal stakeholders and relevant first line of defense Technology Risk Management, technology teams, and member firms, as needed. Maintain regular communication with the management team, including escalation of findings, where applicable. About the team Global Risk & Brand Protection protects, preserves and enhances the Deloitte brand. We navigate the dynamic risk landscape across the areas of risk management, confidentiality & privacy, cyber security oversight, regulatory, independence & conflicts, and Anti-Corruption/financial crimes. We foster trusting relationships across the Deloitte network through collaboration, facilitation and responsive guidance.Enough about us, let's talk about you Basic knowledge of significant security and privacy laws and regulations in the Americas, Europe, Middle East, Asia, Africa, and Oceania is preferable (e.g., GDPR). Working knowledge in two or more of the following IT and risk domains: cloud hosting, infrastructure, cyber security, secure SDLC, service management, data protection, privacy, IT risk management, maturity assessments, third-party risk management. (Cloud, RPA, Artificial Intelligence) and ways of working (Agile/SAFe) in the context of applicable regulatory requirements and IT delivery model. Experience in developing and applying standards, principles, methods, and supporting IT risk governance practices in a medium-scale to large-scale Information Security, Technology environments. Analytical and problem-solving mindset; demonstrated ability to synthesize large amounts of data in short periods of time for consumption by multiple stakeholders. Effective relationship-building, communication, presentation, and interpersonal skills. Highly disciplined, with strong organizational abilities. Ability to multi-task, prioritize work and work independently. Possess exceptional level of integrity and customer focus. Total RewardsThe salary range for this position is $69,000 - $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Cyber Security, Risk Management, Law, Senior Brand Manager, Project Manager, Security, Finance, Legal, Marketing, Technology

Location: Ottawa, CanadaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.Position Summary Ottawa, Ontario (Hybrid)Thales is looking for a Professional Services Engagement Specialist who manages professional services opportunities and customer engagements requests in the Americas region: In this position, you will partner with sales, pre-sales, product management, engineering, training and business development teams to accurately gather customers technical and business requirements and determining and positioning the most appropriate services offering. This is a sales overlay function that is responsible for scoping and pricing Professional Services consulting offerings and in some cases, upsell solutions to the customer. This is a technical role with internal stakeholder and external customer facing responsibilities. The individual will work with cross functional teams to scope services for Thales Data Production and Identity and Access Management products.Key Areas of Responsibility Support Sales to accurately gather customers technical and business requirements and determine the most appropriate services offerings. Create complex SOWs and efforts estimation with input from delivery team. Identify and validate the need to create new prepackaged services, recommend required updates based on new product features, roadmap, and identified dependencies. Suggest and support the retirement of prepackaged services. Collaborate with sales team during opportunity assessment and proposal phases of the service delivery process, particularly as it relates to scope, deployment approach, timeline and deliverables.Provide support in answering technical aspects of customers RFP, related to Professional Services.Lead technical solution design for new PS offers and customers' use cases which translate customer requirements into delivery engagements.Negotiate the terms and conditions of the service engagements with Sales and Customers; and follow-up with delivery consultant to upsell services to customer.Implement strong program management practices (change requests, issue management, risk management and decision tracking), client implementation methodologies and management best practices.Use SFDC for opportunity management and reporting to ensure opportunity SLAs are met, POs are processed, resources are assigned, and customer start dates are agreed on.Minimum QualificationsB.S. degree in Math, Science, Computer Science, Software Engineering, Cybersecurity or other related specialized technical discipline.Minimum of 5+ years of experience with information security technology and processes, specifically cryptography in professional services, pre-sales or customer support operations, in large enterprises.Proven ability to understand the business requirements and convert them into solution designs.Significant practical experience in managing technical solutions and services engagements.Solid background in cryptography and experience in networking and network security protocols.Solid background in Identity and Access Management; with demonstrated knowledge of information security principles and practices.Strong ability to document requirements and to scope work with experience in technical contracts and services agreements definition.If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!Special Position RequirementsSchedule: Normal Business Hours. Ability to work under stress and managing tight deadlines, changing work environment.Travel: Ability to travel up to 10% of the time.What We OfferThales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: •Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program. • Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period. •Company paid holidays, vacation days, and paid sick leave. •Voluntary Life, AD&D, Critical Illness, Long-Term Disability. •Employee Discounts on home, auto, and gym membership. Why Join Us? Say HI and learn more about working at Thales click here . #LI-Hybrid#LI-TI1Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

Position SummaryInterior Health is looking for an experienced Specialist, Business Analysis to join our team on a full time permanent basis out of our Kelowna location.What we offer:-Employee & Family Assistance Program-Employer paid training/education opportunities-Employer paid vacation-Medical Services Plan-Employer paid insurance premiums-Extended health & dental coverage-Municipal Pension Plan-Work-life balanceSalary:Salary range for the position is $88,990 to $127,923. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees. About the job:In accordance with the established vision and values of the organization, the Specialist, Business Analysis will support the goals of business & operations transformation through partner collaboration, process improvement, and end-to-end delivery of new innovative digital solutions for the corporate departments at Interior Health. The Specialist, Business Analysis will define in conjunction with the Manager and lead the vision, strategy, and execution of initiatives to ensure alignment with the business needs of Interior Health and the Digital Health portfolio. This includes working with business units to document business requirements, define scope and objectives for projects, and develop specifications and other artifacts that will be used in the development of solutions to improve business operations and gain efficiencies across the organization.In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.Typical duties and responsibilities:• Performs detailed analysis and requirements documentation that will be used to deliver business solutions, system integrations, and enhancements to existing applications, in collaboration with functional areas and external providers. • Liaises with corporate departments to understand the services, processes, and information systems in place and work with technical professionals to recommend solutions that meet business needs.• Leads the implementation and deployment of Business Solutions projects, providing oversight of work by establishing work schedules, assessing priorities, assigning tasks, and communicating with other departments.• Leverages business knowledge and expertise in the analysis of technology trends and current vendor updates to identify opportunities for process improvements, keep functional areas informed, and assist with the deployment of vendor updates.• Participates in IT related change management activities and go live support processes.• Facilitates collaboration sessions with respective business owners, business process experts, vendors, and end-user representatives.• Reviews and evaluates proposals for Digital Health projects; make recommendations to ensure cost effective implementation of solutions that would add value to IH operations.• Collaborates with the information security team to ensure platforms and solutions are in alignment with information security standards, best practices, and organization policies.• Works closely with relevant teams internally to ensure alignment and coordination across operations as part of the seamless implementation of new technologies.• Identify and mitigate risks in business processes and technology.• Advocate, implement and document information technology standards, best practices, procedures, and innovation trends.• Adopts agile methodologies to speed up end-user feedback cycles and end-to-end delivery timelines. • Participates in reviews and meetings and provide updates on project progress.• Performs other related duties as assigned.QualficationsHonouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).Education, Training, and Experience• Baccalaureate Degree in Computer Science, or Business Management • Minimum of five (5) years in managing a complex business environment (preferably health care) including responsibilities for planning, project management, system development, staff development, and supervision.• Or an equivalent combination of post secondary education, training, and experience. Skills and Abilities• Solid customer, vendor, and consultant relationship management and performance management skills. • Detailed understanding of the function, process, and integration of information technology in a healthcare environment.• Understand/exposed to a variety of software development approaches and methodologies including Agile and Waterfall.• Excellent communication skills with the ability to communicate clearly and effectively at all levels of the organization and at a provincial level, and possessing political awareness in the health care environment.• Demonstrated ability to lead, plan, manage, implement, and organize major projects and to problem solve. • Demonstrated ability to effectively prioritize and execute tasks in a highly dynamic, fast paced, continually changing environment.• Ability to utilize research and experiential knowledge to question and create change and innovation.• Proficiency in systems, software, and processes necessary for the position.• Physical ability to perform the duties of the position.

Application Deadline: 05/03/2024Address: 129 rue St-Jacques OJob Family Group:Customer Shared ServicesProvides support and delivers specific operational processes to ensure timely and accurate settlement of Security, Derivative, Foreign Exchange and Money Market transactions executed globally, and confirms the activity is accurately recorded in the bank's book of records. Specific operational processes include pre and post settlement support related to account opening, confirmation, cash management, margin, and collateralization. Also provides support for specialized operations - Asset Servicing (corporate actions/entitlements), Correspondent Banking Services, and the Wire Payment Operations hub for the bank. Ensures compliance with all regulatory topics and reporting requirements related to the products and processes it supports.Provides advice and guidance to assigned business/group on implementation of solutions.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Communicates with internal business partners and external customers to respond to standard and non-standard inquiries.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Monitors and tracks performance, and addresses any issues.Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.Executes work to deliver timely, accurate, and efficient service.Resolves standard and relatively straightforward issues, referring non-routine issues to more senior team members and/or manager.May function as a problem-solving resource for more junior staff.Provides input and analysis into and participates in the planning, testing and implementation of continuous improvement projects as required.Follows documented policies and procedures to execute day to day transactions, activities, processes and ensure all Service Level Agreements(SLAs) are met. Checks and reconciles information and documentation to ensure accuracy and completeness.Analyzes data and information to provide insights and recommendations.Identifies and analyzes issues and problems, and resolves discrepancies in a timely manner. Deals with clients directly to resolve issues and/or escalates as required.Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.Develops and maintains effective relationships with internal & external stakeholders to execute work and fulfill service delivery expectations.Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.Understands the regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained.Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.Supports the development of tools and delivery of training focused on delivering business results.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Knowledge and experience using relevant systems and technology - In-depth.Knowledge and understanding of the business unit's key products and services, processes and controls - In-depth.Knowledge of the risk and regulatory requirements of the business - Good.Prioritization skills - Good.Customer service skills - In-depth.PC skills (MS Word, Excel, PowerPoint) - In-depth.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits:$44,500.00 - $82,500.00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Job Type:Permanent Work Model:Hybrid Reference code:126204 Primary Location:Fredericton, NB All Available Locations:Moncton, NB; Brossard, QC; Fredericton, NB; Montreal, QC; Quebec City, QC; Saint John, NB Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Be encouraged to deepen your technical skills...whatever those may be. Have many careers in one Firm. What will your typical day look like? As a SAP BI Functional-Sol Analyst, you will act as the liaison between the clients or users and BI Technical resources: Reviews and evaluates existing and proposed systems, solutions, and business processes Makes customer-specific changes to SAP software. Works with and configures SAP modules. Develops and conducts end-user training on business functions of the SAP software. Develops tests for SAP modules and test case scenarios, configures and tests software fixes, enhancements, and upgrades, and collaborates with cross-functional teams to implement and support SAP BI solutions. Maintaining a thorough understanding of the latest developments in SAP BI technology and recommending improvements. Enhance your SAP and consulting skills through various learning and certification opportunities. Promote and foster collaboration and knowledge sharing between practitioners within the Deloitte SAP practice. This role will require you to be on call. You will provide 24/7 support for major client application-related incidents with the team. About the team The SAP practice offers a genuinely distinctive talent experience that allows our people to do meaningful work. We also provide them with opportunities for growth, learning, and leadership wherever they are in their careers. We recognize that the technology landscape is rapidly changing; our SAP practice stays ahead by embracing innovation and industry-leading solutions to transform businesses. Our SAP team is deeply experienced in the full range of technological challenges,from complex transformationsto mid-market projects to innovative technologies and architectures. Deloitte's SAP practitioners build expertise in services covering all project phases, from exploration to business cases to detailed design, end-to-end system implementation, and beyond, whether in an agile or traditional approach. Enough about us, let's talk about you You are someone with: Bachelor's degree or diploma/college degree in Computer Science, Information Systems, or an equivalent discipline. At least2 years of experience in SAP BI support. Strong functional skills in SAP BI, including data modelling, reporting, and analytics. Proficiency in SAP BI Platform tools, including SAP Web Intelligence, BEx, and SAP Analysis for Office. Excellent interpersonal relations and demonstrated ability to work with others effectively in a team environment. Superior verbal and written communication skills Proven analytical skills and systematic problem-solving A positive attitude, someone who likes to learn, someone who is happy to share Must have Security clearance level 2: Secret SAP BI certification is a plus. Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this positionTotal RewardsThe salary range for this position is $65,000 - $97,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: SAP, QC, Testing, ERP, Computer Science, Technology, Quality

HYBRID position at Toronto, OntarioMust haves:At least 3 years experience must be related to Oracle Identity and Access Management Suite Plus. Experience with OIAM 12C is preferred.5+ years experience designing, developing, deploying, and sustaining large application implementations based on the following technology products:Oracle Fusion MiddlewareOracle Identity and Access Management SuiteOHSTomcatWindows Internet Information Server (IIS)IBM HTTP ServerApacheIBM WebSphereOracle database 19COracle Directory Server Enterprise EditionSolarisWindowsAIX and Linux

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Specialist Solution Design is responsible for producing technology solutions aligned with Business Objectives within a specific field of expertise and associated set of technology capabilities. This is achieved through Consultation - participating to workshops with various stakeholders, understanding user & business requirements, researching data, and technological capabilities. The mandate participating in developing the roadmap within the domain(s) of expertise; making assisting in recommendations to ensure components relevant; otherwise trigger introduction of new technology as well as containment or retirement.  Main Responsibilities Project Delivery •            Participate in activities related to the delivery of technology solutions or software development: user stories gathering, fit/gap analysis, RICEFWs tracking, configuration, solution design, functional testing.•            Provide domain(s) expertise for delivery of projects.•            Support Solution Designer, Solution Architect and System Integrator •            Assist with QA testing strategy and work with the functional team in with domain(s) of expertise.•            Assist with security strategy and work with the functional team in with domain(s) of expertise. •            Assist with change management strategy and work with the functional team in with domain(s) of expertise. •            Assist with estimating efforts of work breakdown structure elements associated with domain(s) of expertise. •            Support stabilization•            Assist with transition-to-core activities.  Technology Blueprint / Software Design •            Participate in workshops with different stakeholders to determine scope. •            Participate in medium/high complexity blueprint. •            Responsible for delivering of blueprint.•            Ensure deliverables comply with CN guidelines and Information Security  RequirementsEducation/Certification/Designation •            Bachelor’s degree in business, Computer Science, Computer Engineering, Electrical Engineering, a related field of study, or equivalent work experience  Skills/Knowledge •            Good knowledge in domain(s) of expertise •            For SAP, Good knowledge of SAP solution•            Familiar with Agile and Waterfall project methodologies •            Good knowledge of software development, telecom, infrastructure, or Industrial IoT technologies •            Very good technical documentation skills •            Good communication and presentation skills •            Knowledge of IT security principles •            Very good systems engineering or development knowledge. •            Sense of prioritization for meeting deadlines •            Very strong knowledge in one domain (specialty)Specialities•            Must-Have: Experience in Assets Accounting (FI-AA) and Project System (FI-PS)•            Should-Have: Knowledge on other modules SAP FI (GL), (CO) and integration FI with PM•            Should-Have: Supporting or implementing SAP FI in ECC or S4 Hana•            Should Have: Experience in Agile methodology.•            Nice to Have: S4 Hana certification.Experience  •            Minimum > 5 years of overall work experience •            Experience designing and deploying solutions in domain(s) of expertise.   About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience. 

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job Summary  The role of Specialist Solution Design is responsible for producing technology solutions aligned with Business Objectives within a specific field of expertise and associated set of technology capabilities. This is achieved through Consultation - participating to workshops with various stakeholders, understanding user & business requirements, researching data, and technological capabilities. The mandate participating in developing the roadmap within the domain(s) of expertise; making assisting in recommendations to ensure components relevant; otherwise trigger introduction of new technology as well as containment or retirement.  Main ResponsibilitiesProject Delivery •           Participate in activities related to the delivery of technology solutions or software development: user stories gathering, fit/gap analysis, RICEFWs tracking, configuration, solution design, functional testing.•           Provide domain(s) expertise for delivery of projects •           Support Solution Designer, Solution Architect and System Integrator •           Assist with QA testing strategy and work with the functional team in with domain(s) of expertise •           Assist with security strategy and work with the functional team in with domain(s) of expertise •           Assist with change management strategy and work with the functional team in with domain(s) of expertise •           Assist with estimating efforts of work breakdown structure elements associated with domain(s) of expertise •           Support stabilization•           Assist with transition-to-core activities  Technology Blueprint / Software Design •           Participate in workshops with different stakeholders to determine scope •           Participate in medium/high complexity blueprint •           Responsible for delivering of blueprint•           Ensure deliverables comply with CN guidelines and Information SecurityRequirementsEducation/Certification/Designation • Bachelor’s degree in business, Computer Science, Computer Engineering, Electrical Engineering, a related field of study, or equivalent work experience  Skills/Knowledge •           Good knowledge in domain(s) of expertise •           For SAP, Good knowledge of SAP solution•           Familiar with Agile and Waterfall project methodologies •           Good knowledge of software development, telecom, infrastructure, or Industrial IoT technologies •           Very good technical documentation skills •           Good communication and presentation skills •           Knowledge of IT security principles •           Very good systems engineering or development knowledge •           Sense of prioritization for meeting deadlines •           Very strong knowledge in one domain (specialty)  Specialities•           Must-Have: Experience in Tax (Tax on sales and purchases, Sales tax & use tax, Withholding tax) for Canada and US.  Vertex O series.   •           Should-Have: Knowledge on other modules SAP FI (AP), (AR) •           Should-Have: Supporting or implementing SAP FI in ECC or S4 Hana•           Should Have: Experience in Agile methodology•           Nice to Have: S4 Hana certification  Experience  •           Minimum > 5 years of overall work experience •           Experience designing and deploying solutions in domain(s) of expertise CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience. 

 At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Specialist Solution and System Integration (Outside/Inside Plant, Data Center & Edge environments) is responsible for the successful deployment and operations of critical infrastructure, technology solutions, systems, and services.  The Specialist ensures that all business requirements are met by project delivery and support function (24/7 on rotation basis) to optimize the global evolution of CN’s I&T supporting infrastructure.   This key role will be responsible for ensuring availability, reliability, performance, resiliency, and physical security of all I&T governed physical environments. This position requires strong analytical, judgement, and technical leadership skills to take critical technical delivery & operational decisions on all IT facilities infrastructure supporting CN Train Operations.  The Specialist will be responsible for overseeing all aspects of IT Facilities operations including facility infrastructure testing, preventive maintenance, service delivery, quality assurance, adherence to corporate standards/processes, oversight of all internal-customer hardware assets within the datacenter, and continuous operational improvement. In addition will be managing external contractors and professional service partners.   Main responsibilities The Specialist Solution and System Integration is responsible for the following activities:Integration ·       Engage with internal and external customers to capture requirements.·       Translate the technology solution architecture into engineering standards & specifications.·       Ensure that solution designed meet all business requirements.·       Establish deployment/migration strategy and guide delivery and operations teams.·       Manage all aspects of critical data center and outside plants supporting infrastructure delivery (electrical and mechanical).·       Enforce and revise as needed all MOPs, SOPs & EOPs and company practices, documentation, and processes, including business continuity and physical security management. ·       Follow the Change and Release Management processes by initiating Change Controls and executing cut-over plans.·       Foster strong vendor relationships relating to IT Operations ·       Drive strategic operational proof of concepts and pilot projects to support ongoing data center and outside plant evolution.·       Coordinate with internal and external customers/partners to ensure proper notification and communication.·       Provide technical consultation and leadership within projects and CN teams to develop, recommend and oversee delivery of various solutions aligned with corporate vision.·       Contributes to capital (CAPEX) and operational (OPEX) budgeting.Operations ·       Coordinate maintenance windows for installation, upgrades, and lifecycle of CN technologies with business owners and technicians in the field.·       Operate efficiently to achieve required uptime and service level agreement (SLA) compliance.·       Manage maintenance programs and ensure schedule is adhered to and coordinate with production requirements objectives.·       In the event of a major outage, manage and escalate the situation in adherence to current escalation procedures and disaster recovery plans.·       For support issues during project migration or deployment, determine appropriate resolution/solution through root cause analysis and impact analysis.·       Define and maintain engineering and configuration standards.·       Follow the Change and Release Management processes by initiating Change Controls and executing cut-over plans.·       Develop & manage site specific procedures, maintenance schedules and support contracts.·       Prepare to offer 24/7 support periodically (L2/L3).·       Develops, implements, and coordinates procedures, maintenance standards/schedules and works to proactively improve existing standards to support site operations. Continuous Service Improvement ·       As part of the CSI (continual service improvement), the Specialist will drive improvements to maximize operating effectiveness.·       Continuously review and optimize existing and, if necessary, develop new processes and procedures to continuously improve overall operations and drive standardization and efficiencies as the business develops·       Transition-to-core: update of documentation, systems, training, and presentation·       Research emerging technologies - Drives IT Facilities initiatives related to cost efficiency, uptime requirements, environmental responsibility, and physical site security. Governance ·       Apply and ensure compliance with all appropriate CN I&T standards (e.g., Security, Architecture, Project Delivery Methodology, SOX, etc.)·       Supports Product Management function by maintaining scalable operations model with well documented roadmap.  Organizational impact Decision Making & ImpactsThe Specialist facilitates technical approach to Operations. This role will take key decisions by providing clear analysis and justifications to all aspects of CN IT Facility and Fiber Operations. Level of Interaction/InfluenceThe Specialist position interfaces directly with many key stakeholders of the organization including:·       Facilities Management ·       I&T Operation Center (ITCC) and Telecom Network Operations Center (TNOC)·       I&T SME’s, internal and external including third party vendors and CN partners (e.g., S&C)·       Business Departments and all CN employees involved in core business activities. Employees Supervised/Org StructureThe Specialist reports to the SOMRequirementsEducation/Certification/Designation·       College degree or equivalent experience and knowledge·       Engineering degree an asset ·       Data Center Certifications preferred.·       Fiber Optic Certifications preferred.General Skills/Knowledge·       In depth knowledge of core data center and edge facilities critical systems, including generators, UPS systems, fuel systems, switchgear, power distribution equipment, chillers, computer room air handlers, fire detection/suppression and building monitoring systems.·       Basic knowledge and experience with fiber optic outside plant with focus on construction management·       General understanding of IT ecosystems, particularly for large companies·       Proficiency with equipment specifications, contract terms, and bidding processes·       Ability to implement strategic direction to achieve results consistently.·       Process driven and able to turn strategy into tactical actionable tasks.·       Plans and recommends modifications or additions to the supporting infrastructure while considering uptime, capacity, and environmental responsibilities. ·       Excellent verbal/written communication and interpersonal skills ·       Very good prioritization capabilities Experience ·       Minimum of 5 years facilities experience in mission critical environments.Assets·       Knowledge of ITSM tools (e.g., Service Now) ·       Adept at project management ·       Organisational & process training (e.g., ITIL)·       Knowledge of DCIM tools·       Transportation or rail related experience·       Familiarity with financial management (CAPEX & OPEX) ·       Experience with IT transformational initiatives·       Experience with Fiber Outside Plant Working Conditions·       Support 24/7 business·       Part of on call rotation About CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience. 

Manager, Information Technology & Integration Requisition ID 2024-11720 Department Food Services Employment Type Temporary Time Type Full-Time Hiring Range $70,099 - $87,623 Job Category Food Services Job Location : Location CA-ON-Waterloo Overview Term: 1 Year The Manager, and Information Systems & Integration is a member of the UW Food Services (UWFS) strategic team and a key support member of our operational team. They are accountable for the provision of technical infrastructure and services for all areas of UWFS. This includes the development, integration, maintenance, assessment, and refinement of UWFS information infrastructure, physical and data processes and integration across the department. The incumbent will also oversee the technical processes of our internal accounts payable and accounts receivable, payroll integration, events and catering software, and inventory software integration as it pertains to food cost data and inventories. An emerging focus is the use of tools and systems to enable collaboration and improved communication among multiple stakeholders in UWFS. During the absence of other departmental administrative or supervisory staff, the incumbent may assume other duties as required This position is contingent on funding. This position requires the candidate to be on campus. Responsibilities General AccountabilitiesWork closely with the leadership team, managers/supervisors, and administrative support staff to implement effective operating strategies that maintain a clear flow of information throughout the departmentAccountable for the identification, acquisition, testing, implementation, programming, maintenance and support of appropriate technology for the full department, including support for the core accounting system (currently Sabertooth Technology; QS2 & FSO), desktop hardware and software, audio visual, digital messaging boards, kiosks, printing, paging and other shared equipment for use in UWFS, mobile and handheld devices, online collaboration tools, and the functionality of the UWFS web spaces, internal to the department and external Collaborate with IST to implement systems-based solutions and supporting technical requirements for UWFS. This includes understanding developing technology trends and issues and incorporating it into business and technology planningOversees the integrity, reliability, security, and appropriateness of the point-of-sale (POS) or transactional technology Collaboration and open communication with the Watcard office, which is critical to the success of UWFS. The systems must be user friendly, cost-effective, and timely for campus units and staff. Examples of this includes implementation of cash registers, debit /credit transactional equipment, digital menu software integration, vending machine and off-campus partner transactional technology, touch screen ordering or kiosks, on-line ordering integration, point of sale and transaction improvements and any other systems or innovative business and technology practicesWorks in close association with the WatCard department to establish a comprehensive service agreement that ensures a supportive relationship with software and hardware solutions for all POS systems. This includes the uninhibited flow of information between the two departments on pricing, reporting, new products, and trainingProvides financial framework for budgeting and infrastructure for reporting requirements and department IT needsKey access administrator for the department; manage key distribution or collection requests including building access technologiesSuper database administrator for Food Service software (Sabertooth Technology; QS2 & FSO); knowledge of programing, network configuration and data security. Also, maintains an efficient database for inventory, pricing analysis, receipt analysis, payroll/payrates and seniority lists as primary administrator. In collaboration with Software provider and IST, ensure that systems are up-to-date and proper data management and storageLeadership & StrategyIndependently works with FS staff to identify emerging technology-based business practices to ensure that UWFS has the appropriate technology and business infrastructure to work effectively with employees and their customersParticipates in the development of business plans, goals, and strategic objectives to ensure Food Services technologies keeps up with the trends. Recommend and oversee system implementations/upgrade and process improvement projects that drive forward the strategic objectives of Food Services Ensures the provision of excellent service and support across various processesProvides direction and leadership through the development, training, implementation and maintenance of systems and deployment across the department and campusDevelops short-term and long-term plans for the evolution of Food Services data and information systems including management of the long-term Food Services Information Systems Roadmap as well as in depth project plans for current initiativesThe incumbent supports the system team to ensure accurate and appropriate reports are developed and maintained throughout the year to meet operational, analytical and strategic needs of the department and facilitates the effective use of these resources to;Maintain good vendor relationshipsOversee the review and maintenance of information systems to determine policy and proceduresCoordinate system lifecycle management decisions and rationaleParticipate in the Food Services pricing and inventory strategic meetings and discussions on menus, pricing and product and service analysis; ensures accuracy and quality of UWFS reports, statistics and data is used effectively within UWFSParticipates in Catering and Conference strategic discussions on the analysis and process of information to ensure effective flow of information and efficiencies in processRelationship and PartnershipDevelops and maintains a strong working relationship with IST, Telephone Services and Watcard based on a deep understanding of UWFS business and technical needs, current trends in technology and an understanding of the UW technical infrastructure, standards, and toolkitsDevelops and maintains strong relationships with Marketing and Events team to support technology leadership, direction, and training in supporting communication mediums i.e., UWFS webpage, social media, digital menu and messaging boardsDevelops and maintains strong working relationships with other departments as needed where systems integrations across units occur or joint projects are underway (e.g., HR, Finance, Watcard)Develops productive, collegial working relationships with the UWFS managers to provide leadership and direction on technical and infrastructure issues Will be a key resource in implementing unit or system wide changes to processes, systems, and capability in partnership with other leaders in UWFS as appropriateDevelops and maintains strong relationships with external vendors and are well positioned to provide feedback that influences the roadmap of purchased software products and to negotiate effectively where services from vendors are neededOther direct supporting functions include internal collaboration for the following initiatives:Digital menu board implementation, training, and ongoing platform creation.Assisting in electronic survey support with hardware and software solutions.Pricing analysis through information and solution modelsPayroll systems as it relates to system changes or adjustmentsCatering and accommodation software as it relates to maintenance, system changes, upgrades, or modifications with the software providerTo support these functions the Manager, Information Systems & Interfration needs to know a wide variety of hardware and software tools, system development processes, administration and business processes, new technologies and change control processesAvailable to address with urgency issues that compromise the flow of information (i.e. power outages or other disruptions due to unforeseen circumstances)Management of UWFS Technologies and SystemsDevelops process to ensure system changes are appropriately scoped, prioritized, developed, tested and implemented in a controlled mannerThe incumbent is responsible for management of core administrative software (Sabertooth Technology; QS2 & FSO) as it relates to the system and setup including the administration of systems with head office, system processes and guidelines, creation of new requirement requests and troubleshooting system issues and process problemsIn conjunction with the department areas, the incumbent is responsible for management of all core communication software as it relates to the system and setup including the administration of systems, creation of screen templates and system guidelines, creation of new requirement requests and troubleshooting system issues and process problems (i.e. digital menu boards, on-line ordering app, information kiosks, internal ordering and communication systems including all office technology)Accountability for security access to UW systems as they relate to UWFS and subsequent new systems for staff, including UW Camera hardware and software & security alarm systems & electronic keys fob systemsMaintenance and upgrades of other UWFS systems not part of core administration or communication systems, (example: holiday program, grab n’go ordering, asset management, etc.).Troubleshoots and maintains of all updates, and production needs related to current and new systemsIn close collaboration with the Watcard office, the incumbent is responsible for ensuring Wartard support structure is in place to coordinate POS software updates, reports, full integration with UWFS technologies, hardware, and other technical supportMaintains and manage all product/pricing data bases, including P.O.S. configuration processesTechnology support of UWFS internal and external websites Qualifications University or College Degree preferably in Computer Science, Math or EngineeringMinimum five years technical experience, preferably in a hospitality or retail environmentMinimum five years’ experience in process management improvement and change managementMinimum five years managing, coaching, team leading and developing direct reportsMinimum five years of experience with systems implementation, multi-relational database management, integration, and supportRelevant work experiences in a computerized food service purchasing or related industry would be an assetStrong communication, interpersonal and organizational skillsMust possess strong analytical skills, business-focused to identify strategies and techniques for meeting UWFS goals while adhering to financial and other business-related concernsThe ability to foresee problems and implement and/or recommend solutionsThe incumbent must possess a mature perspective, patience and judgement in order to respond to the requests and questions from other department staff, other University departments and external vendorsThe ability to be flexible and adapt to new technologies and software as requiredThe incumbent will have a good working knowledge of the following:Windows Operating SystemsDatabase ManagementExperience in a Windows environmentExperience with common office computer hardwareA range of common software programs including Excel, Word, Windows, Access, the Internet and e-mailMust be detail oriented and possess excellent time management skillsThe knowledge and ability to work independentlyThe ability to receive and provide instructions orally and in writingExperience in the repair of PC’s, hardware and software installation is requiredKnowledge of Sabretooth technology would be an assetExperience with troubleshooting and training employees on new system and softwareKnowledge of wireless network, cloud storage, active directory users, computers and other system of data storage and communicationsKnowledge of inventory and costing proceduresExperience working with cash registers, debit /credit transactional equipment, digital menu software integration, vending machine and off-campus partner transactional technology, touch screen ordering or kiosks, on-line ordering integration, point of sale and transaction improvements and any other systems or innovative business and technology practices Equity Statement The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within the Office of Indigenous Relations. The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at [email protected] or 519-888-4567, ext. 45935. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job Summary The role of Specialist Solution Design is responsible for producing technology solutions aligned with Business Objectives within a specific field of expertise and associated set of technology capabilities. This is achieved through Consultation - participating to workshops with various stakeholders, understanding user & business requirements, researching data, and technological capabilities. The mandate participating in developing the roadmap within the domain(s) of expertise; making assisting in recommendations to ensure components relevant; otherwise trigger introduction of new technology as well as containment or retirement.Main Responsibilities Project Delivery ·       Participate in activities related to the delivery of technology solutions or software development: user stories gathering, fit/gap analysis, RICEFWs tracking, configuration, solution design, functional testing.·       Provide domain(s) expertise for delivery of projects ·       Support Solution Designer, Solution Architect and System Integrator ·       Assist with QA testing strategy and work with the functional team in with domain(s) of expertise ·       Assist with security strategy and work with the functional team in with domain(s) of expertise ·       Assist with change management strategy and work with the functional team in with domain(s) of expertise ·       Assist with estimating efforts of work breakdown structure elements associated with domain(s) of expertise ·       Support stabilization·       Assist with transition-to-core activities ·       Technology Blueprint / Software Design ·       Participate in workshops with different stakeholders to determine scope ·       Participate in medium/high complexity blueprint ·       Responsible for delivering of blueprint·       Ensure deliverables comply with CN guidelines and Information SecurityRequirementsEducation/Certification/Designation ·       Bachelor’s degree in business, Computer Science, Computer Engineering, Electrical Engineering, a related field of study, or equivalent work experienceSkills/Knowledge ·       Good knowledge in domain(s) of expertise ·       For SAP, Good knowledge of SAP solution·       Familiar with Agile and Waterfall project methodologies ·       Good knowledge of software development, telecom, infrastructure, or Industrial IoT technologies ·       Very good technical documentation skills ·       Good communication and presentation skills ·       Knowledge of IT security principles ·       Very good systems engineering or development knowledge ·       Sense of prioritization for meeting deadlines ·       Very strong knowledge in one domain (specialty)Specialities·       Must-Have: Experience in SAP General Ledger (FI-GL) and/or Controlling (FI-CO) with S4 HANA·       Should-Have: Knowledge on other modules SAP (CO), AP, AR… and integration with 3rd parties·       Should-Have: Supporting or implementing SAP FI in ECC or S4 Hana·       Should Have: Experience in Agile methodology·       Nice to Have: S4 Hana certificationExperience  ·       Minimum > 5 years of overall work experience ·       Experience designing and deploying solutions in domain(s) of expertise.About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience.