Overview of salaries statistics of the profession "Physical Security Specialist in Canada"

PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

At ICBC, it's our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of. We welcome applications from all qualified job seekers. If you are a job seeker with a disability, please let us know as adjustments can be made to help support you in delivering your best performance. Advanced Support & Recovery Specialists Job Title: Location: Hours of Work: Advanced Support & Recovery Specialist Various Locations Other Reference Number: Employment Type: Posted Date: 113793 Permanent Full Time 2020/12/03 Position Highlights We are looking for Advanced Support & Recovery Specialists to join our Recovery Services department. In this role you will be dedicated to providing customers with access to necessary treatment and healthcare services following an accident that resulted in serious injuries. You will act as a dedicated Advanced Support & Recovery Specialist, proactively managing case files in a one-to-one case management environment, supporting hospital discharge and coordinating care with healthcare authorities and providers. Leveraging your recovery and disability case management knowledge, you will focus on supporting customers and their families in managing the physical and psychological consequences of their accident. Your natural empathy and well-developed communication skills will aid you in supporting your customers throughout their recovery journey, identifying their needs while also assisting in the coordination of their insurance benefits. Your demonstrated skills in building and maintaining relationships with a variety of stakeholders will enable you to collaborate effectively with Claims Specialists, external health care professionals and others. Your work will positively impact the lives of many British Columbians by implementing and advancing the most appropriate recovery or care plan for each customer. You will be working with customers primarily over the phone, but may also be required to travel to alternate locations, including healthcare facilities or customers' homes. What we offer: • Competitive Salary and Benefits • Continuous Training: We offer continuous in-house training to ensure you have the knowledge to be successful in your role • COVID-19 safety protocols: We comply with WorkSafeBC and the health authorities of British Columbia to ensure your safety and wellbeing 151 West Esplanade | North Vancouver | BC | V7M 3H9 | 604-982-6675 | 1-844-982-6675 | www.icbc.com HRERC37B• Engaging Culture: At ICBC we promote an inclusive and diverse work environment Position Requirements Application Requirements: • An undergraduate degree or diploma (Kinesiology, Occupational Therapy, Physical Therapy, Disability Management etc.) and professional experience in disability management or vocational rehabilitation, or an equivalent combination of education and direct experience in customer recovery, vocational rehabilitation or disability case management • Meet the provincially legislated requirements of the Criminal Records Review Act (CRRA) • Proven leadership skills to coordinate and lead meetings of relevant internal and external stakeholders • Detail oriented and organized, able to handle multiple files and tasks on a daily basis • Ability and willingness to travel to alternate locations, including healthcare facilities or customers' homes when required • Strong problem solving and conflict resolution skills. Are you the ideal candidate? You have: • A genuine desire to build trusted long-term relationships with customers and their family members, listen to their concerns and put their preferences, needs and values at the centre of their recovery goals • Knowledge and understanding of catastrophic trauma and the effects of long-term disability on mental health • The ability to manage all documents that are relevant to a customer's claim, including keeping files up to date and recording details required to facilitate a customer's recovery • A collaborative approach to skillfully manage a broad spectrum of cases, coordinating and managing the multiple care and service providers and stakeholders involved in the customer's recovery journey. Positions may become available at the following locations: • Abbotsford • Burnaby • Campbell River • Chilliwack • Coquitlam • Courtenay • Cranbrook • Dawson Creek • Duncan • Guildford • Kamloops • Kelowna • Kingsway (Vancouver) • Langley 151 West Esplanade | North Vancouver | BC | V7M 3H9 | 604-982-6675 | 1-844-982-6675 | www.icbc.com HRERC37B• Maple Ridge • Nanaimo • New Westminster • Newton • North Vancouver Head Office • Penticton • Prince George • Quesnel • Richmond • Salmon Arm • Squamish • Surrey • Terrace • Trail • Vancouver (5th & Cambie) • Vernon • Victoria * Port Alberni Only candidates legally entitled to work in Canada at present will be considered for this position. 151 West Esplanade | North Vancouver | BC | V7M 3H9 | 604-982-6675 | 1-844-982-6675 | www.icbc.com HRERC37B

At ICBC, it's our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of. We welcome applications from all qualified job seekers. If you are a job seeker with a disability, please let us know as adjustments can be made to help support you in delivering your best performance. Senior Support & Recovery Specialists Job Title: Location: Hours of Work: Senior Support & Recovery Specialist Various Locations Other Reference Number: Employment Type: Posted Date: 113786 Permanent Full Time 2020/12/03 Position Highlights We are looking for Senior Support & Recovery Specialists to join our Recovery Services Department. This role is dedicated to working with customers who require return to work/return-to-function support. In this role, you will act as a dedicated Senior Support & Recovery Specialist, building trusted relationships with customers in a one-to-one case management environment. Leveraging your recovery and disability case management knowledge, you will assess customer's baseline level of function, set recovery goals, design and implement a return-to-function plan, and identify recovery milestones. Your natural empathy and well-developed communication skills will aid you in supporting your customers throughout their recovery journey, identifying their needs while also assisting in the coordination of their insurance benefits. Your demonstrated skills in building and maintaining relationships with a variety of stakeholders will enable you to collaborate effectively with Claims Specialists, external health care professionals and others. Your work will positively impact the lives of many British Columbians in accelerating their recovery by implementing and advancing the most appropriate return-to-function/work plan for each customer. Senior Support & Recovery Specialists work at a single office location, working with customers primarily over the phone (however, on occasion you may be required to travel to alternate locations, health facilities etc). What we offer: • Competitive Salary and Benefits • Continuous Training: We offer continuous in-house training to ensure you have the knowledge to be successful in your role • COVID-19 safety protocols: We comply with WorkSafeBC and the health authorities of British Columbia to ensure your safety and wellbeing • Engaging Culture: At ICBC we promote an inclusive and diverse work environment 151 West Esplanade | North Vancouver | BC | V7M 3H9 | 604-982-6675 | 1-844-982-6675 | www.icbc.com HRERC37BPosition Requirements Application Requirements: • An undergraduate degree or diploma (Kinesiology, Occupational Therapy, Physical Therapy, Disability Management etc.) and professional experience in disability management or vocational rehabilitation, or an equivalent combination of education and direct experience in customer recovery, vocational rehabilitation or disability case management • Meet the provincially legislated requirements of the Criminal Records Review Act (CRRA) • Detail oriented and organized, able to handle multiple files and tasks on a daily basis • Strong problem solving and conflict resolution skills • Written and verbal fluency in a second language would be considered a benefit (please indicate on your resume or cover letter) Are you the ideal candidate? You have: • A genuine desire to build trusted relationships with customers, listen to their concerns and put their preferences, needs and values at the centre of their recovery goals • The ability to manage all documents that are relevant to a customer's claim, including keeping files up to date and recording details required to facilitate a customer's recovery • A collaborative approach to skillfully manage a broad spectrum of cases, coordinating and managing the multiple care and service providers involved in the customer's recovery journey. Positions may become available at the following locations: • Abbotsford • Burnaby • Campbell River • Chilliwack • Coquitlam • Courtenay • Cranbrook • Dawson Creek • Duncan • Guildford • Kamloops • Kelowna • Kingsway (Vancouver) • Langley • Maple Ridge • Nanaimo • New Westminster • Newton 151 West Esplanade | North Vancouver | BC | V7M 3H9 | 604-982-6675 | 1-844-982-6675 | www.icbc.com HRERC37B• North Vancouver Head Office • Penticton • Prince George • Quesnel • Richmond • Salmon Arm • Squamish • Surrey • Terrace • Trail • Vancouver (5th & Cambie) • Vernon • Victoria * Port Alberni Only candidates legally entitled to work in Canada will be considered for this position. 151 West Esplanade | North Vancouver | BC | V7M 3H9 | 604-982-6675 | 1-844-982-6675 | www.icbc.com HRERC37B

PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

POSITION SUMMARY To ensure the efficient operation of WSPs internal Workplace services in the AMERICAS Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of Audio-Visual operations with a primary focus on the services within the designated Hub. MAIN RESPONSIBILITIES Related to Audio Visual services and infrastructure: Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels. Performing routine and health maintenance. Managing upgrades & performance related activities. Identifying and correcting faults with services and infrastructure. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Oversight and support of all related service supplier and/or manufacturer activities. Proactive identification and resolution of issues before they affect service performance. Identifying any improvements that can improve service levels. Engaging in the problem management process. Technical peer review and approvals for all related changes. Support audit and compliance activities. Management and maintenance of related platforms. Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, Engineering, or related field. At least 4-6 years relevant and practical experience in an AV operations role. Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Deep understanding of hardware, structured cabling, based operating system and conferencing software platforms as it pertains to Microsoft Teams, Google Meet, Zoom, GoToMeeting and WebEx Deep knowledge of Room Booking Systems and Panels (Flowscape, Neat, Logitech...) Ability to understand, assess AV problems. Can lead multiple groups within IT, the Business and 3rd party vendors for AV installations and operational support. Can manage AV vendors. Can adhere to and align service operations to global design and direction. Provide escalation support and knowledge transfer for L1 and L2 support. Readiness to adapt to new technologies and upgrades in AV systems and booking systems. SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English is required. Competency in French or Spanish is an asset. Ability to work with minimal direction and little supervision. Strong organizational and project management skills, with excellent documentation abilities. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Demonstrated experience in understanding and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

POSITION SUMMARY To ensure the efficient operation of WSPs internal Compute services in the AMERICAS Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of Compute operations with a primary focus on the services within the designated Hub. MAIN RESPONSIBILITIES Related to Compute services and infrastructure: Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels. Performing routine and health maintenance. Managing upgrades & performance related activities. Identifying and correcting faults with services and infrastructure. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Oversight and support of all related service supplier and/or manufacturer activities. Proactive identification and resolution of issues before they affect service performance. Identifying any improvements that can improve service levels. Engaging in the problem management process. Technical peer review and approvals for all related changes. Support audit and compliance activities. Management and maintenance of related platforms. Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, Engineering, or related field. At least 4-6 years relevant and practical experience in a Compute operations role. Vendor certifications not a requirement, proven practical experience preferred. Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Proven experience and proficiency with below compute technologies and related activities: Technology solutions: Dell and HPE server Cisco UCS VMWare vCenter Products Nutanix HPE Storage (MSA, Nimble) Storage Cashing Technology (Nasuni, Talon, Pandora) Object Storage (EMC ECS, Azure, AWS) Archive product (Komprise, HubStore, Enterprise Vault) Backup Product (Veeam, Networker, DataDomain, Avamar, NetBackup, Commvault) Server sysadmin or similar role with in-depth hardware knowledge. Cloud sysadmin operating skill (e.g., Azure, AWS) Server operating systems (e.g., Windows, Linux). Server virtualization platforms (e.g., VMware, Hyper-V). Server and data security concepts and compliance requirements. Scripting and automation skills (e.g., PowerShell, Bash) for efficient server management and automation of routine tasks. Storage and backup technologies, including SAN, NAS, RAID configurations, data deduplication, and storage protocols (e.g., iSCSI, Fibre Channel). Backup access, data retrieval, data integrity and high availability. Data retention policies through system procedures. Testing to refine backup strategies to minimize recovery time objectives (RTO) and recovery point objectives (RPO). Disaster recovery planning, data migrations, and storage performance optimization. Optimizing server and storage performance, capacity, and reliability while considering growth projections and industry best practices. Understanding server, storage and backup regulation or laws, emerging technologies, and best practices. SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English is required. Competency in French or Spanish is an asset. Ability to work with minimal direction and little supervision. Strong organizational and project management skills, with excellent documentation abilities. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Demonstrated experience in understanding and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

OpportunityAre you passionate about communications technologies and thrilled by the idea of intercepting messages? As a Signals Intelligence Specialist in the Canadian Armed Forces (CAF), you’ll become a go-to expert in communications.Overview Signals Intelligence Specialists intercept and analyze electronic transmissions, including foreign communications. They also protect the Government of Canada’s computer networks.This includes the following responsibilities:Collecting, processing, analyzing and reporting on electromagnetic activity on radio frequencies using highly sophisticated equipmentManaging and protecting computer networksSecuring information technologyUsing and maintaining classified publicationsTo be eligible to apply to the CAF, you must:Be a Canadian citizen or permanent resident living in CanadaBe at least 18 years old (17 years old with parental consent), except:For the paid education programs you may be 16 years old (with parental consent)For the Primary Reserve you may be 16 years old (with parental consent) and must be enrolled as a full-time studentHave completed at least Grade 10 or Secondaire IV in Quebec (some jobs need higher levels of education)Work EnvironmentSignals Intelligence Specialists work with extremely sensitive information in a high-security, restricted-access facility. They typically work in shifts; however, they also have frequent opportunities to work regular business hours and can be deployed around the world.Basic Military QualificationThe first stage of training is the Basic Military Qualification course, or Basic Training, held at the Canadian Forces Leadership and Recruit School in Saint-Jean-sur-Richelieu, Québec, or through various training establishments across Canada from Esquimalt, British Columbia, to Halifax, Nova Scotia. This training provides the basic core skills and knowledge common to all trades. One main goal of this course is to ensure all recruits maintain the CAF physical fitness standard; as a result, the training is physically demanding but achievable.After Basic Training, Army recruits go to a military training centre for the Basic Military Qualification – Land Course for approximately one month, which covers the following topics:Army Physical FitnessDismounted Offensive and Defensive OperationsReconnaissance PatrollingIndividual Field CraftSignals Intelligence SpecialistSignals Intelligence Specialists attend the Canadian Forces School of Communications and Electronics in Kingston, Ontario, for 45 weeks. Using a combination of theory instruction, demonstration, practical work and simulation exercises, it covers the following topics:Signals Intelligence MathematicsCommunications Rules and ProceduresRadio Direction-FindingCommunications Data SystemsOperation of Auxiliary EquipmentAvailable Specialty TrainingSignals Intelligence Specialists may be offered the opportunity to develop specialized skills through formal courses and on-the-job training for topics like:High-Frequency Direction-Finding Operator TrainingMobile Research Operator TrainingSatellite CommunicationsForeign LanguagesComputer Network SupportSystem AdministrationMorse Code OperatorAvailable Advanced TrainingAs they progress in their career, Signals Intelligence Specialists who demonstrate the required ability and potential may be offered advanced training. Available courses include:Signals Development Operator TrainingLinguistic Operator TrainingRequired Education The minimum required education to apply for this position is the completion of the provincial requirements for Grade 10 or Secondary IV in Quebec, including: Grade 10 Applied Math (Math 416 or CST 4)Foreign education may be accepted.Direct Entry PlanNo previous work experience or career-related skills are required. A recruiter can help you decide if your interests and attributes fit. If you already have a university or college diploma, the CAF will decide if your academic program matches the criteria for this job and may place you directly into the necessary on-the-job training program following Basic Training. Basic Training is required before being assigned.Please note that, if successful in the application process, you will be entering service in either the Regular Force (full-time employment) or Primary Reserve Force (part-time employment) of the Canadian Armed Forces as a military member.• Regular Force: Upon completion of all required training, you will be assigned to your first base. While there is some flexibility with regards to postings (relocations), accommodations can’t always be made, and therefore, you can likely expect to move at some point in your career.• Primary Reserve Force: You will be joining the Primary Reserve Force through a specific Reserve unit. Outside of training, your chosen Reserve unit will be your workplace on a part time basis, and you will not be obligated to relocate to a different base. As part of the Primary Reserve Force, you typically work one night per week and some weekends with possibilities of full-time employment.To learn more about the various ways to join the Canadian Armed Forces, visit: https://forces.ca/en/how-to-join/#wjJoin the CAFTo learn more about becoming a Signals Intelligence Specialist, visit www.forces.ca, talk to a recruiter at a centre near you or call 1-800-856-8488.Explore over 100 different career opportunities at www.forces.ca/en/careers.

OpportunityAre you passionate about communications technologies and thrilled by the idea of intercepting messages? As a Signals Intelligence Specialist in the Canadian Armed Forces (CAF), you’ll become a go-to expert in communications.Overview Signals Intelligence Specialists intercept and analyze electronic transmissions, including foreign communications. They also protect the Government of Canada’s computer networks.This includes the following responsibilities:Collecting, processing, analyzing and reporting on electromagnetic activity on radio frequencies using highly sophisticated equipmentManaging and protecting computer networksSecuring information technologyUsing and maintaining classified publicationsTo be eligible to apply to the CAF, you must:Be a Canadian citizen or permanent resident living in CanadaBe at least 18 years old (17 years old with parental consent), except:For the paid education programs you may be 16 years old (with parental consent)For the Primary Reserve you may be 16 years old (with parental consent) and must be enrolled as a full-time studentHave completed at least Grade 10 or Secondaire IV in Quebec (some jobs need higher levels of education)Work EnvironmentSignals Intelligence Specialists work with extremely sensitive information in a high-security, restricted-access facility. They typically work in shifts; however, they also have frequent opportunities to work regular business hours and can be deployed around the world.Basic Military QualificationThe first stage of training is the Basic Military Qualification course, or Basic Training, held at the Canadian Forces Leadership and Recruit School in Saint-Jean-sur-Richelieu, Québec, or through various training establishments across Canada from Esquimalt, British Columbia, to Halifax, Nova Scotia. This training provides the basic core skills and knowledge common to all trades. One main goal of this course is to ensure all recruits maintain the CAF physical fitness standard; as a result, the training is physically demanding but achievable.After Basic Training, Army recruits go to a military training centre for the Basic Military Qualification – Land Course for approximately one month, which covers the following topics:Army Physical FitnessDismounted Offensive and Defensive OperationsReconnaissance PatrollingIndividual Field CraftSignals Intelligence SpecialistSignals Intelligence Specialists attend the Canadian Forces School of Communications and Electronics in Kingston, Ontario, for 45 weeks. Using a combination of theory instruction, demonstration, practical work and simulation exercises, it covers the following topics:Signals Intelligence MathematicsCommunications Rules and ProceduresRadio Direction-FindingCommunications Data SystemsOperation of Auxiliary EquipmentAvailable Specialty TrainingSignals Intelligence Specialists may be offered the opportunity to develop specialized skills through formal courses and on-the-job training for topics like:High-Frequency Direction-Finding Operator TrainingMobile Research Operator TrainingSatellite CommunicationsForeign LanguagesComputer Network SupportSystem AdministrationMorse Code OperatorAvailable Advanced TrainingAs they progress in their career, Signals Intelligence Specialists who demonstrate the required ability and potential may be offered advanced training. Available courses include:Signals Development Operator TrainingLinguistic Operator TrainingRequired Education The minimum required education to apply for this position is the completion of the provincial requirements for Grade 10 or Secondary IV in Quebec, including: Grade 10 Applied Math (Math 416 or CST 4)Foreign education may be accepted.Direct Entry PlanNo previous work experience or career-related skills are required. A recruiter can help you decide if your interests and attributes fit. If you already have a university or college diploma, the CAF will decide if your academic program matches the criteria for this job and may place you directly into the necessary on-the-job training program following Basic Training. Basic Training is required before being assigned.Please note that, if successful in the application process, you will be entering service in either the Regular Force (full-time employment) or Primary Reserve Force (part-time employment) of the Canadian Armed Forces as a military member.• Regular Force: Upon completion of all required training, you will be assigned to your first base. While there is some flexibility with regards to postings (relocations), accommodations can’t always be made, and therefore, you can likely expect to move at some point in your career.• Primary Reserve Force: You will be joining the Primary Reserve Force through a specific Reserve unit. Outside of training, your chosen Reserve unit will be your workplace on a part time basis, and you will not be obligated to relocate to a different base. As part of the Primary Reserve Force, you typically work one night per week and some weekends with possibilities of full-time employment.To learn more about the various ways to join the Canadian Armed Forces, visit: https://forces.ca/en/how-to-join/#wjJoin the CAFTo learn more about becoming a Signals Intelligence Specialist, visit www.forces.ca, talk to a recruiter at a centre near you or call 1-800-856-8488.Explore over 100 different career opportunities at www.forces.ca/en/careers.

Requisition ID: 353829 Position Number: 20090202 Posting End Date: Open Until Filled City: Winnipeg Employer: Shared Health Site: Shared Health Department / Unit: Mental Health Community Forensic Job Stream: Clinical Union: MAHCP Anticipated Start Date - End Date: ASAP - 09/13/2024 Reason for Term: Maternity Leave FTE: 1.00 Anticipated Shift: Days Work Arrangement: Daily Hours Worked: 7.25 Annual Base Hours: 1885 Salary: $36.711, $37.962, $39.371, $40.789, $42.297, $43.857, $45.559, $47.349, $49.176, $50.635 Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview The Shared Health Mental Health and Addictions program provides a range of mental health and addiction services across the healthcare continuum that support and promote recovery. Through collaboration and partnership across various health, social service and community sectors the program strives to promote mental health and well-being for all, to reduce inequities and the impact of mental health and addiction problems and to work towards sustainability of mentally healthy individuals and communities. Specialists are to provide a range of services to individuals experiencing mental health disorders and who as a result of criminal actions on their part are to be or have been found by the courts to be Unfit to Stand Trial or Not Criminally Responsible (per section XX.1 of the Criminal Code). Services are oriented towards the restoration, maintenance or enhancement of the client’s health functioning. Services are oriented to clients who require planning for community placements or who are living in the community. The specialists will be a resource to any rural community worker who has Unfit/NCR clients on their caseload, specifically providing information on case management, education, and continuous quality improvement activities and best practices. Experience Minimum of four years’ directly related community mental health experience. Education (Degree/Diploma/Certificate) BSW, BSc.MH, BSc.PN, BN, OT, or other related health and human service degree required. Certification/Licensure/Registration Licensure/Registration as per professional designation required. Requires a valid driver’s license and a vehicle. Qualifications and Skills Comprehensive knowledge and understanding the bio/psycho/social model of mental illness and recovery. Excellent organizational, communication and interpersonal skills. Effective networking and agency relations skills. Able to use problem resolution skills to handle sensitive and complex issues related to multiple service involvement. Working knowledge of the forensic and criminal justice systems an asset. Familiarity with Word Processing and Data Base systems an asset. Physical Requirements May require evening and weekend work. This term position may end earlier as outlined in your collective agreement. We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the ''Apply'' icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! About the SAP Internship Experience Program The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. Three reasons to intern at SAP Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. Gain visibility: with SAP Internship Experience Program in your title, you'll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips. What you'll do Position Title:SAP iXp Intern - Communications Specialist Location:Vancouver, BC Expected Start Date: June 2024 Contract Duration: 8 months Work Hours: 40 hours per week The Communications Specialist for SAP Labs Montreal helps to drive local on-site engagement and a sense of pride and identity for employees through creative and consistent communication projects: Serve as the main internal communications support for SAP Labs Vancouver (collaborating with the communications support for SAP Labs Waterloo, and SAP Labs Montreal) Develop and execute a strategy for onsite signage for the Montreal office Contribute to the production of our weekly newsletters across SAP Labs Canada Work with the Managing Director's office, executive team, and employee engagement groups to deliver communications that focus on regular, consistent, and engaging messaging for employees as well as advocating for the information needs of employees Create compelling, and effective graphic design and marketing collateral, including team and event branding. Approach all communications with a visual branding lens where applicable. Create and manage engaging virtual events Support annual marquee events (e.g., all-hands meetings, employee award ceremonies) including marketing materials, agenda content, coordination, and speaker preparation Provide administrative support for Managing Director office as necessary: handling correspondence, receiving visitors, arranging conference calls, calendar scheduling and coordinating meeting logistics, etc. Other communication/administration duties/projects as assigned Create effective and engaging campaigns for our social media channels Take a journalistic approach to find, pitch, and write great stories from SAP Labs Canada to share across internal and external channels What you bring We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning. Additionally, you understand that great communication, brand building, and storytelling come from knowing and having empathy for your audience A great relationship builder, face-to-face and virtually Excellent communication skills including: Fluent in both oral and written English is a requirement; fluency in oral and written French is a strong differentiator A great eye for graphic design. Not afraid to make PowerPoints look beautiful Experience with Adobe Illustrator or similar Photoshop and InDesign experience is a strong asset Experience with marketing email tools like MailChimp Experience with Canva and producing dynamic assets Experience with building out campaign plans and pitching ideas Event coordination (online and in-person) Understands how to message across different lines of business and cultures; Approaches writing, design, and storytelling with empathy for audience Able to turn ideas and concepts into visually relevant and effective material Understands and can implement change management/communications initiatives Excellent Word and PowerPoint skills. Basic Excel skills Videography, editing, and production are definite assets Shows initiative to solve challenges and collaborate with others on solutions Exercises mature judgement and handles situations with diplomacy and tact Welcoming of feedback and suggestions Must be able to keep confidences with private and/or confidential information Organized, detail-oriented and can manage time effectively with top-notch prioritization skills Bachelor's degree in (or pursuit of) Communications, Marketing or equivalent This role is best for someone in their second co-op term, or beyond Experience in the tech industry is an asset. Willing to commit for an 8-month, full-time internship Pursuing Bachelor's or Master's in Business Communication or Marketing Meet your team SAP Labs Canada is made up of over 2500 employees who live to innovate! Coast-to-coast, we have research and development Labs in Montreal, Waterloo and Vancouver. Our best-in-class solutions serve more than 9000 customers, in 25 industries and makes up 85 percent of the global fortune 500. This role will report into the office of the Managing Director for SAP Labs Canada. The Labs Canada Team's expertise shines through in their exceptional delivery of strategic operations and communication for their stakeholders, the majority of which are developers across Canada and at times, across the globe. We power engaging events, employee communications, learning opportunities, strategic operations, and much more with the mission to ignite and showcase the amazing employee brand of SAP Labs Canada, share our best practices with our larger SAP network, and foster a culture of innovation across all our locations. By joining SAP Labs Canada, you'll be a part of an award-winning work culture as demonstrated in the 23 awards won in 2023. Some of these awards won are "Best Places to Work in Canada" by Glassdoor and "Canada's Greenest Employers", "Canada's Best Diversity Employers", "Canada's Top Employers for Young People" by Top 100. We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is 18-36 CAD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: SAPNorthAmericaBenefits.com Requisition ID: 387215 | Work Area: Communication | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-HybridRequisition ID: 387215 Posted Date: Apr 24, 2024 Work Area: Communication Career Status: Student Employment Type: Intern Expected Travel: 0 - 10% Location: Vancouver, British Columbia, CA, V6B 1A9

Senior Specialist, Corporate Security Location: Kamloops, BC, CA Job Function: Compliance Investigation and Legal BCLC exists to generate win-wins for the greater good. For our people, our players, our communities, our industry, and our planet. Lottery | Casino | Sports Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world. We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition. We want you to be where you feel you can do your best work. Location: 74 Seymour Street W, Kamloops This is a 12 Months , Full Time opportunity Expected Salary Range: $82,108.00 - $102,635.00 - $128,294.00 Our typical hiring range will be +/- 10% of the midpoint shown above Factors influencing this decision include qualifications and market conditions for the role The Company For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province. Job Summary: The Senior Specialist, Corporate Security is a subject matter expert and is responsible for conducting ongoing risk/threat assessments of our facilities, overseeing the physical security operations for both BCLC offices, providing security consultation services in relation to BCLC products and initiatives and managing projects within Corporate Security. This role ensures the BCLC business operates in a solid foundation of security, integrity and efficiency, with a strong commitment to player focused social responsibility and an awareness of public perception. Key Accountabilities: Conducts ongoing threat and risk assessments, building facility and site inspections to monitor compliance, identify risks and vulnerabiltiies, and develop required security policies. Provides reports and information collected from the completion of threat and risk assessments to departmental management to ensure the ongoing development of new policies and procedures on physical security and employee protection, which are integrated into the implementation of new security measures and in line with corporate and departmental priorities and direction. Provides advice and recommendations concerning security requirements on the safeguarding of employees and assets. Advises senior management on issues of security. Researches solutions to physical security and employee protection problems, including the application of new technology and implications of new threats. Provides oversight and direction of contract security service personnel, including development of post orders, standard operating procedures for guards, administration of billing issues, and vendor performance management concerns. Coordinates internal CCTV and access control programs, including coordination of maintenance and troubleshooting issues with vendor technicians. Coordinates and implements a corporate security training and awareness program. Plans, coordinates, develops and may deliver training sessions for managers and employees. Coordinates and plans the delivery of security for company special events. Plans, directs, and evaluates the daily operations of Security Services for BCLC offices. Manages the third party security contract to ensure the responsibilities are carried out in a manner consistent with BCLC principles and are compliant with the values of the organization. Acts as the overall lead/project manager and administrator for Corporate Security projects as assigned.. Administers BCLC's Workplace Violence Prevention Program, conducts regular violence risk assessments and provides consultative advice and direction on violence prevention, including development of personal safety plans for employees facing threats related to domestic/ intimate partner violence. Assists in the development and on-going review of the Casino Surveillance Officer (CSO) and Gaming Security Officer (GSO) Training programs, in partnership with the Justice Institute of British Columbia. Assists in the assessment and determination on requests for Casino/ Community Gaming Centre/ Bingo policy changes, variances, and approvals as they relate to Security and Surveillance functions. Provides support and consultative advice and solutions from the perspective of Corporate Security & Compliance with respect to various projects and initiatives for all BCLC business lines and products. Minimum Required Qualifications: Education and Experience A degree or diploma in risk management, business, criminology; 4 to 6 years recent experience in field investigations, corporate security, risk management or compliance; Project management experience and experience with risk/threat assessment methods and procedures is required; An equivalent combination of education and/or experience may be considered. Technical Requirements Strong problem-solving ability and track record of innovative solutions; Ability to devise and implement continuous improvement initiatives to deliver quality and performance improvement benefits to established and new services; Proficiency with MS Office, requires strong Excel skills; Excellent oral and written communication skills, including developing communication/change management strategies; Able to work effectively in a fast-paced environment, adapt well to changing priorities to meet deadlines and work on various initiatives concurrently; Critical thinking skills needed to investigate and resolve issues; Strong sense of urgency with the ability to multi-task, take initiative and follow-through; Ability to manage and execute through influence, make sound decisions, and exhibit initiative and intuitive thinking. What's in it for you Robust wellness programs to enhance your physical, mental, social, financial and career well being We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week Our Play It Forward program provides volunteer hours for our people each year See all our rewards here However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience. We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong . Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out ! Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more ! We are trained in neurodivergent hiring. If you require accommodation so you can be at your best in the interview, please let us know: [email protected] . All candidates must be at least 19 years of age and legally eligible to work in Canada

Position Summary WSP's Security Engineering and Operations Team is responsible for managing the global organization's security technologies and systems. The role of Director Security Operations reports directly to the Global Vice President Security Engineering and Operations and is responsible for leading our Security Operations Centre and working with the Manager of Incident Response and Manager of SOC Tools and Operations. This is primarily an internally facing role, although some interaction with clients and third parties may be required. Specific areas of responsibility may fall into any one of the following areas of Security Operations, as assigned by the staff's management. Security Analysis Threat and Vulnerability Management Network, Database, Server and Endpoint, and Application Security Penetration Testing Antivirus and Antimalware analysis Event Analysis Incident Response Ethical Hacking Management Privileged access management The Director of Security Operations will have multiple security-related roles within the organization. Their main goal will be to provide a secure computing environment for the organization to conduct their business. The global security operations team will have overlapping duties however each role will have more specifically focused duties. As such, the role and essential duties will fit into the below classifications most closely. The director will be responsible for the overall direction and planning for both the incident response and tools team, liaising with our contracted partner for Level 1 and 2 Security Operations, 24/7 incident response, Security tool management, etc. Incident Management Process and Forensics - assist in providing forensic capabilities for the incident management process when needed. Monitor and manage infrastructure logging for security, including perimeter network devices, malware prevention, and intrusion prevention. Definition and implementation of controls - Defines security configuration and operations standards for security systems and applications, including policy assessment and compliance tools, network security appliances, and host-based security systems. Develops and validates baseline security configurations for operating systems, applications, and networking and telecommunications equipment. Endpoint Protection Strategy - Formulate the companies' Endpoint protection strategy, including but not exclusive to malware, host intrusion, encryption, browser protection and hardware level security controls. Network infrastructure security - responsible for determining and maintaining the technical standards for configurations of routers, switches, firewalls, IPS and IDS devices. Privileged access management - responsible for maintaining our PAM toolset, ensuring least based privilege across the organization, including secret management and elevated account management. Leadership and People Responsibilities Director of two separate managers within the security organization, 2 nd level management of Incident response and tools teams. Displays leadership and independence in performing their role, with an ability to make complex decisions with limited input and review from senior staff. High level of personal integrity, and the ability to professionally handle confidential matters and exude the appropriate level of judgment and maturity. Assist in the hiring, training, and coaching of new and existing staff, and provide coaching to staff executing all aspects of information security and risk assessment and support. Develop positive working relationships with other team members and business partners and partner across teams to align with WSP internal and external client demands. Capable of rapidly assimilating and internalizing new complex business, technology, and risk management concepts and dependencies. Capable of clearly defining, presenting and selling recommended strategies to senior management teams in a business or technical context as appropriate. Critical thinker with strong problem-solving skills, project management skills; financial/budget management, scheduling and resource management. Able to interpret and apply laws, regulations, policies and guidance relevant to the organization information security objectives. Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate between specialized groups of business unit and IT professionals. Accommodation of schedule for international conference calls, limited travel within the regions you are responsible for. Ability to work with people from different backgrounds and cultures across the region and the world. Provide review feedback for analyst and other direct reports. Capacity Management within the SOC teams, including growth expectations, M&A onboarding etc. Finance/Budgetary Responsibilities Support the Global Vice President Security Engineering and Operations in developing the budget projections based on short-and long-term goals and objectives. Requirements: Required Related experience in information security, risk, compliance, or similar position Bachelor's degree or equivalent in Information Technology, Computer Science, Engineering or related field Certification in Information Security (CISSP, ISC, or CISM) practices and policies Knowledge of security technologies (encryption, data protection, network intrusion prevention, EDR, firewalls, privilege access, etc.) Knowledge of enterprise IT security concerns and technologies, including but not limited to VPNs, network security, encryption, authentication, application-level network protocols, PKI, IPSec, Firewall, SSH, SSL, , LAN/WAN, and TCP/IP Knowledge of security best practices with relation to applications, network and client setups Experience with IT Governance frameworks such as COBIT, ITIL and ISO 2700x, NIST Experience with governance, compliance, and audit within IT environments Experience of risk management, including risk analysis, mitigation, and monitoring Knowledge of information security regulations applicable to WSP Preferred Master's degree in information technology, Computer Science, Engineering or related field Knowledge of KQL, Python and PowerShell is a plus. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Business Support SpecialistHead Office (Surrey), BC, 9850 King George Blvd #1500, Surrey, British Columbia, Canada Req #2880Friday, April 5, 2024We're searching for a Business Support Specialist. The focus will be supporting Acturis system. Are you searching for new possibilities? Discover what's possible, with Westland. The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.As a Business Support Specialist, you're a natural problem solver who loves to troubleshoot systems and network issues and embrace new ideas and innovative solutions to create positive, efficient user experiences for our employees. This is a hybrid position if you are based in Greater Vancouver. There will be opportunity to work fully remotely if you are based outside of BC.Interested in learning more? Why you'll love Westland: An open, flexible and welcoming workplace Plenty of opportunities to grow and learn Autonomy to own your own success Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds Total rewards program that takes care of your financial, physical, and mental health Flexible paid Commemorative Days to celebrate days important to you Amplifying Communities Program to support causes that matter most to our employees Why we'll love You: Have experiences in using Acturis system Passion tosolve complex problems, as well as drive impact and productivity through technology Be forward-looking while supporting our legacy and future state environments Thrive when it comes time to implement, administer, and troubleshoot network infrastructure devices and cloud workloads A critical thinker who loves to analyze and problem-solve issues Collaborative approach to ensure you can deliver thoughtful and complete work Proficient in the use of remote desktop management and support tools as well as workstation configurations and desktop PCs Minimum three years' experience in a Service Desk role, providing support in Microsoft environments (Active Directory, Office 365) and Adobe applications Bonus: Experience with ServiceNow Once here, you'll: Be a contributing member of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds. Be a key point of contact for any inquiries about Acturis system Think two steps ahead by anticipating potential issues or bottlenecks and identifying possible solutions Safeguard the security of our information systems and networks by thinking two steps ahead and anticipating potential issues or bottlenecks and identifying possible solutions Manage and monitor a wide range of systems issues, collaborating with other technical teams as needed. Want to get to know each other better? Send your resume our way.You belong here We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.If you require a disability -related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at [email protected] details Job Family Active Jobs and Positions Pay Type Salary Apply Now Head Office (Surrey), BC, 9850 King George Blvd #1500, Surrey, British Columbia, Canada

Position SummaryInterior Health is looking for an experienced Specialist, Business Analysis to join our team on a full time permanent basis out of our Kelowna location.What we offer:-Employee & Family Assistance Program-Employer paid training/education opportunities-Employer paid vacation-Medical Services Plan-Employer paid insurance premiums-Extended health & dental coverage-Municipal Pension Plan-Work-life balanceSalary:Salary range for the position is $88,990 to $127,923. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees. About the job:In accordance with the established vision and values of the organization, the Specialist, Business Analysis will support the goals of business & operations transformation through partner collaboration, process improvement, and end-to-end delivery of new innovative digital solutions for the corporate departments at Interior Health. The Specialist, Business Analysis will define in conjunction with the Manager and lead the vision, strategy, and execution of initiatives to ensure alignment with the business needs of Interior Health and the Digital Health portfolio. This includes working with business units to document business requirements, define scope and objectives for projects, and develop specifications and other artifacts that will be used in the development of solutions to improve business operations and gain efficiencies across the organization.In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.Typical duties and responsibilities:• Performs detailed analysis and requirements documentation that will be used to deliver business solutions, system integrations, and enhancements to existing applications, in collaboration with functional areas and external providers. • Liaises with corporate departments to understand the services, processes, and information systems in place and work with technical professionals to recommend solutions that meet business needs.• Leads the implementation and deployment of Business Solutions projects, providing oversight of work by establishing work schedules, assessing priorities, assigning tasks, and communicating with other departments.• Leverages business knowledge and expertise in the analysis of technology trends and current vendor updates to identify opportunities for process improvements, keep functional areas informed, and assist with the deployment of vendor updates.• Participates in IT related change management activities and go live support processes.• Facilitates collaboration sessions with respective business owners, business process experts, vendors, and end-user representatives.• Reviews and evaluates proposals for Digital Health projects; make recommendations to ensure cost effective implementation of solutions that would add value to IH operations.• Collaborates with the information security team to ensure platforms and solutions are in alignment with information security standards, best practices, and organization policies.• Works closely with relevant teams internally to ensure alignment and coordination across operations as part of the seamless implementation of new technologies.• Identify and mitigate risks in business processes and technology.• Advocate, implement and document information technology standards, best practices, procedures, and innovation trends.• Adopts agile methodologies to speed up end-user feedback cycles and end-to-end delivery timelines. • Participates in reviews and meetings and provide updates on project progress.• Performs other related duties as assigned.QualficationsHonouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).Education, Training, and Experience• Baccalaureate Degree in Computer Science, or Business Management • Minimum of five (5) years in managing a complex business environment (preferably health care) including responsibilities for planning, project management, system development, staff development, and supervision.• Or an equivalent combination of post secondary education, training, and experience. Skills and Abilities• Solid customer, vendor, and consultant relationship management and performance management skills. • Detailed understanding of the function, process, and integration of information technology in a healthcare environment.• Understand/exposed to a variety of software development approaches and methodologies including Agile and Waterfall.• Excellent communication skills with the ability to communicate clearly and effectively at all levels of the organization and at a provincial level, and possessing political awareness in the health care environment.• Demonstrated ability to lead, plan, manage, implement, and organize major projects and to problem solve. • Demonstrated ability to effectively prioritize and execute tasks in a highly dynamic, fast paced, continually changing environment.• Ability to utilize research and experiential knowledge to question and create change and innovation.• Proficiency in systems, software, and processes necessary for the position.• Physical ability to perform the duties of the position.

HYBRID position at Toronto, OntarioMust haves:At least 3 years experience must be related to Oracle Identity and Access Management Suite Plus. Experience with OIAM 12C is preferred.5+ years experience designing, developing, deploying, and sustaining large application implementations based on the following technology products:Oracle Fusion MiddlewareOracle Identity and Access Management SuiteOHSTomcatWindows Internet Information Server (IIS)IBM HTTP ServerApacheIBM WebSphereOracle database 19COracle Directory Server Enterprise EditionSolarisWindowsAIX and Linux

  We are looking for a Production Systems Specialist to join our team.Open and Honest.  Customer-centric.  Innovative.  Passionate.  Inclusive & Collaborative.  Accountable.  Konica Minolta is a Global Fortune 1000 Company that has contributed to the world of imaging technology for decades.  Our lens technology has allowed us to succeed in the imaging industry.  As we continue to grown and develop innovative software and solutions paired with award winning products, we look for highly engaged people to join our team.  From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to make work possible from anywhere at any time. Our products and solutions help companies around the world move information faster, improve quality and productivity, enhance security and facilitate the sharing of information.  We are proud that our portfolio leads the industry while exceeding environmental standards.  What We OfferA collaborative, transparent, and engaging culture, working with awesome technologyCompetitive salary and performance-based variable compensationFlexible work optionsEmployee Growth & DevelopmentTuition Reimbursement ProgramHealth Benefits PackageRetirement PackagePlenty of vacation and personal daysDiversity and inclusion ProgramEmployee DiscountsEmployee and Family Assistant ProgramGlobal Career Opportunities Vibrant social crew to organize team events, fundraising, and community initiatives Responsibilities:- Maintain and repair Production systems and resolve customer printing issues- Maintain effective relationships with customers and sales- On-site service of MFPs- Maintain parts and call management as well as accurate records to achieve KPI targets- Responsible to learn new technologies, maintain accurate records and assist other team members as required- 10% - Lead referrals, assists with customer assessments and solution design- 90% - break-fix and customer support- Seeks opportunities to improve territory parts budget and inventory control- Perform other relevant duties as assigned by managementSkills:Experience Required:- 2-3 yearsNetwork Skills:- Install and troubleshooting of basic printing and scanning solutions- Microsoft OS peer to peer and client side of server environments- Familiar with printing from common business appsSolutions Knowledge:- Basic understanding of solutions portfolioProduct Knowledge:- Excellent working knowledge and certification of production systemsColor Skills:- Working knowledge of calibration, and RIP configurationsCommunication Skills:- Excellent verbal and written and interpersonalMentoring and Instruction:- 10% - based on technical expertisePre/Post Consulting Ability:- ModerateWorking directions:- Requires limited assistance for more difficult problemsRequirements:- Must be positive, outgoing, self-motivated and committed to building and maintaining strong customer relations- Travelling within Canada and the US is a requirement. Candidate must provide & maintain valid travel documents at own expense- Own vehicle and possess valid insurance with appropriate coverage and a valid drivers’ license in good standing- Standby and afterhours work may be required- Training may require afterhours travel and stay overs including weekends- Perform other relevant duties as assigned by management Konica Minolta Certifications:- Required to achieve Professional Level CertificationPhysical Requirements:- See Official Physical RequirementsBusiness Travel:- Travel within assigned territoryEducation:- Electronics/Technical degree preferredIndustry Certifications:- CompTIA A+ Certification CompTIA Net+ Certification (or equivalent experience)#KM#LI-AR1Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

 At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Specialist Solution and System Integration (Outside/Inside Plant, Data Center & Edge environments) is responsible for the successful deployment and operations of critical infrastructure, technology solutions, systems, and services.  The Specialist ensures that all business requirements are met by project delivery and support function (24/7 on rotation basis) to optimize the global evolution of CN’s I&T supporting infrastructure.   This key role will be responsible for ensuring availability, reliability, performance, resiliency, and physical security of all I&T governed physical environments. This position requires strong analytical, judgement, and technical leadership skills to take critical technical delivery & operational decisions on all IT facilities infrastructure supporting CN Train Operations.  The Specialist will be responsible for overseeing all aspects of IT Facilities operations including facility infrastructure testing, preventive maintenance, service delivery, quality assurance, adherence to corporate standards/processes, oversight of all internal-customer hardware assets within the datacenter, and continuous operational improvement. In addition will be managing external contractors and professional service partners.   Main responsibilities The Specialist Solution and System Integration is responsible for the following activities:Integration ·       Engage with internal and external customers to capture requirements.·       Translate the technology solution architecture into engineering standards & specifications.·       Ensure that solution designed meet all business requirements.·       Establish deployment/migration strategy and guide delivery and operations teams.·       Manage all aspects of critical data center and outside plants supporting infrastructure delivery (electrical and mechanical).·       Enforce and revise as needed all MOPs, SOPs & EOPs and company practices, documentation, and processes, including business continuity and physical security management. ·       Follow the Change and Release Management processes by initiating Change Controls and executing cut-over plans.·       Foster strong vendor relationships relating to IT Operations ·       Drive strategic operational proof of concepts and pilot projects to support ongoing data center and outside plant evolution.·       Coordinate with internal and external customers/partners to ensure proper notification and communication.·       Provide technical consultation and leadership within projects and CN teams to develop, recommend and oversee delivery of various solutions aligned with corporate vision.·       Contributes to capital (CAPEX) and operational (OPEX) budgeting.Operations ·       Coordinate maintenance windows for installation, upgrades, and lifecycle of CN technologies with business owners and technicians in the field.·       Operate efficiently to achieve required uptime and service level agreement (SLA) compliance.·       Manage maintenance programs and ensure schedule is adhered to and coordinate with production requirements objectives.·       In the event of a major outage, manage and escalate the situation in adherence to current escalation procedures and disaster recovery plans.·       For support issues during project migration or deployment, determine appropriate resolution/solution through root cause analysis and impact analysis.·       Define and maintain engineering and configuration standards.·       Follow the Change and Release Management processes by initiating Change Controls and executing cut-over plans.·       Develop & manage site specific procedures, maintenance schedules and support contracts.·       Prepare to offer 24/7 support periodically (L2/L3).·       Develops, implements, and coordinates procedures, maintenance standards/schedules and works to proactively improve existing standards to support site operations. Continuous Service Improvement ·       As part of the CSI (continual service improvement), the Specialist will drive improvements to maximize operating effectiveness.·       Continuously review and optimize existing and, if necessary, develop new processes and procedures to continuously improve overall operations and drive standardization and efficiencies as the business develops·       Transition-to-core: update of documentation, systems, training, and presentation·       Research emerging technologies - Drives IT Facilities initiatives related to cost efficiency, uptime requirements, environmental responsibility, and physical site security. Governance ·       Apply and ensure compliance with all appropriate CN I&T standards (e.g., Security, Architecture, Project Delivery Methodology, SOX, etc.)·       Supports Product Management function by maintaining scalable operations model with well documented roadmap.  Organizational impact Decision Making & ImpactsThe Specialist facilitates technical approach to Operations. This role will take key decisions by providing clear analysis and justifications to all aspects of CN IT Facility and Fiber Operations. Level of Interaction/InfluenceThe Specialist position interfaces directly with many key stakeholders of the organization including:·       Facilities Management ·       I&T Operation Center (ITCC) and Telecom Network Operations Center (TNOC)·       I&T SME’s, internal and external including third party vendors and CN partners (e.g., S&C)·       Business Departments and all CN employees involved in core business activities. Employees Supervised/Org StructureThe Specialist reports to the SOMRequirementsEducation/Certification/Designation·       College degree or equivalent experience and knowledge·       Engineering degree an asset ·       Data Center Certifications preferred.·       Fiber Optic Certifications preferred.General Skills/Knowledge·       In depth knowledge of core data center and edge facilities critical systems, including generators, UPS systems, fuel systems, switchgear, power distribution equipment, chillers, computer room air handlers, fire detection/suppression and building monitoring systems.·       Basic knowledge and experience with fiber optic outside plant with focus on construction management·       General understanding of IT ecosystems, particularly for large companies·       Proficiency with equipment specifications, contract terms, and bidding processes·       Ability to implement strategic direction to achieve results consistently.·       Process driven and able to turn strategy into tactical actionable tasks.·       Plans and recommends modifications or additions to the supporting infrastructure while considering uptime, capacity, and environmental responsibilities. ·       Excellent verbal/written communication and interpersonal skills ·       Very good prioritization capabilities Experience ·       Minimum of 5 years facilities experience in mission critical environments.Assets·       Knowledge of ITSM tools (e.g., Service Now) ·       Adept at project management ·       Organisational & process training (e.g., ITIL)·       Knowledge of DCIM tools·       Transportation or rail related experience·       Familiarity with financial management (CAPEX & OPEX) ·       Experience with IT transformational initiatives·       Experience with Fiber Outside Plant Working Conditions·       Support 24/7 business·       Part of on call rotation About CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience. 

Salary rangeThe salary range for this position is CAD $42.27 - $52.81 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more. We are currently looking to fill a Full Time opportunity for a Community Health Specialist in Public Health located in Hope, BC. Come work with us! Joining the Fraser Health team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care. Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions. Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner. Connect with us! Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter | TikTok Detailed OverviewReporting to the Manager, Clinical Operations, the Community Health Specialist (CHS) works collaboratively with all levels and disciplines of Fraser Health staff, as well as, with diverse community groups, service providers and municipal, regional and provincial governments in the delivery of healthy living strategies, programs and initiatives. In accordance with the vision and values of Fraser Health (FH) and guided by the Healthy Families BC Policy Framework, the Community Health Specialist utilizes community development and community engagement skills to initiate, develop, coordinate and support community health initiatives. The CHS fosters associated community and organizational capacity building to facilitate a collaborative community approach in program planning, service delivery, and policy development as related to healthy communities and the social determinants of health. The position plans, organizes, implements, and evaluates local population health approaches that address the behavioural risk factors, such as tobacco reduction, food security, healthy weights, and physical activity, and health inequities that contribute to chronic disease within Fraser Health communities. This position will work at more then one location. Responsibilities Drawing on expertise and knowledge of local communities, advises, counsels and supports local governments, workplaces, the school system and health care on healthy living strategies, initiatives and programs using community development approaches, planning, and service delivery. Conducts research, analyzes and applies information to prepare reports, and/or provide presentations on best practice and evidence to inform local government and Fraser Health on community health initiatives. Develops and maintains a strong network of local government, school district and community leaders, as well as, service providers to build relationships, strengthen community connections and promote cooperative approaches to current and emerging issues. Supports and participates in strategic planning and evaluation, needs assessments, project development and implementation, resource development and procurement and other requests from local government, community groups and appropriate Fraser Health staff, to strengthen community capacity to address health issues. Ensures consistency with regional, community, and Fraser Health operational plans and compatibility with evidence-based practice. Advocates for community needs at multiple levels in local and regional government and in Fraser Health. Acts as a representative of Fraser Health in community consultation processes and facilitates linkages between community stakeholders and appropriate health disciplines and resource. Implements a coordinated, collaborative approach with a systems perspective at a local level, including monitoring emerging trends to guide future direction. Conducts literature and research reviews of a wide scope of health and social topics to keep up to date on best and promising practices, and innovative working models to inform health and community planning. Builds relationships within communities to foster positive culture change around the critical role of social determinants of health; and through collective impact influences community health and well-being. Brokers partnerships within and between communities to support mutual learning and resource coordination/sharing that promote individual and community health and well-being. Identifies opportunities to reduce health inequities that contribute to chronic disease and initiates, facilitates and supports related program and policy development. Identifies and develops grant funding proposals to support local healthy living initiatives. Assesses local needs and response to needs through the collection and interpretation of data and participates in the regional surveillance of local healthy living strategy outcomes. Works collaboratively with staff, local government and outside agencies; leads assigned projects; monitors expenses, identifies variances and reports to Manager. Acts as a resource to students, volunteers and contractors by responding to questions, providing advice and guidance on best practice, organizing and/or evaluating activities, and/or adherence to action plans. Participates in local and provincial initiatives and committees, as assigned. Performs other related duties as assigned. QualificationsEducation and ExperienceMaster's degree in Public Health, Applied Science, or related field. Three (3) years of recent related experience in community development inclusive of experience in health promotion, community engagement and development, population health, community capacity building, program evaluation, facilitation of integrated approaches to community health and well-being and leadership, or an equivalent combination of education, training and experience. Current valid BC Drivers License and access to a personal vehicle for work purposes.Skills and Abilities Working knowledge of local government structure, and processes and sources of information and structures within communities. Comprehensive knowledge of sustainable community engagement and development, collective impact, population health principles and health equity. Knowledge of strategic planning. Working knowledge of participatory, community-based research and evaluation methodologies. Working knowledge of policy development. Working knowledge of project management methodology and/or project planning. Demonstrated ability to establish and maintain effective working relationships with a broad range of stakeholders, including individual community members, community groups, non-governmental organizations, government bodies, health professionals, interdisciplinary teams and health authority leaders. Demonstrated ability to plan, organize, prioritize work, and multi-task in an environment subject to changing deadlines and interruptions. Demonstrated ability to research and write reports that provide analysis and evidence-based recommendations. Demonstrated ability to facilitate group processes and to plan and implement collaborative projects and initiatives. Demonstrated ability to create and maintain information sharing mechanisms and to facilitate knowledge transfer for community and staff education and skills development. Demonstrated ability to build consensus and utilize conflict resolution techniques and problem solving skills, particularly in sensitive situations with complex issues in a public arena. Demonstrated ability to communicate effectively, both verbally and in writing. Demonstrated ability to work collaboratively as a member of a multidisciplinary team. Demonstrated ability in public speaking and advocacy. Demonstrated ability in community capacity building. Physical ability to carry out the duties of the position. Ability to operate related equipment.