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Overview of salaries statistics of the profession "Technical Support Security Specialist in Canada"

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Airport Information Systems Security Specialist

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Application Security Specialist

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Cyber Security Specialist

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Data Communications Security Specialist

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Data Security Specialist

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Digital Security Specialist

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Field Security Specialist

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Industrial Security Specialist

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Information Assurance Security Specialist

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Information Security Specialist

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Information Technology Security Specialist

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Integration Security Specialist

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IT Security Specialist

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Loss Prevention Security Specialist

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Network Security Specialist

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Operational Security Specialist

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Personal Security Specialist

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Physical Security Specialist

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Protective Security Specialist

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Research Security Technical Specialist

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Security Automation Specialist

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Security Incident Response Specialist

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Security Management Specialist

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Security Officer Specialist

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Security Operations Specialist

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Security Systems Specialist

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Target Security Specialist

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Transportation Security Specialist

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Technical Support Specialist
Fortinet, Burnaby, BC
DescriptionFortinet is looking for an experienced Technical Support Specialist to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. The Support Specialist is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs through replication and testing. Job Responsibilities: •Basic troubleshooting on the core Fortinet products - Fortigate •Collection, analysis and change recommendations of configuration information •Collection and analysis of customer system information •Recommend corrective actions based on analysis •Provide Customer education where needed due to gaps in networking, product knowledge etc. •Consultation of technical documentation, bulletins and release notes for known problems •Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions. •Follow up on technical cases including proper escalation and management of the case until case closure. •Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation Job Experience Required: •2+ years of experience in a technical support or system administration role in a networking/security company or equivalent education •Deep working knowledge of operating systems -- Windows, OSX, Linux •Strong understanding of TCP/IP, routing protocols, L2/L3 switches. •Experience with security products -firewalls, IDS/IPS, VPN, virus scanning. •Strong troubleshooting and problem-solving skills •Previous call center experience, preferably supporting data networking products and/or security products is desirable. •Strong communication skills, both written and verbal. Educational Requirement: •Bachelors degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable. #GD #LI-MG1
Technical Support Expert - FortiSOAR
Fortinet, Burnaby, BC
DescriptionFortinet is looking for an experienced Technical Support Expert to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. You are familiar with the Security Operation Center environment and know well how to deploy and customize SOC tools, including implementing all the integrations required to make the job of SOC Analysts effective. You are able to design scripts to accomplish a wide variety of tasks and are able to implement and customize the automation of responses to security threats. You are able to assess the needs of a SOC environment and provide advice as to what steps should be taken to outfit a SOC environment. FortiSOAR -- Security Orchestration Automation and Response You would provide support as part of two related services we offer to our customers who purchase FortiSOAR - www.fortinet.com/products/fortisoar •Best Practices Service Advise customers on best practices as to how to deploy FortiSOAR in their SOC environment. Show them the general principles by offering demonstrations and guiding to relative best practice information. •Technical Support Help troubleshoot problems that arise as the product is used, be it data ingestion or playbook execution. If a bug is identified, work closely with QA and Development teams to resolve it. Job Responsibilities: •Provide direct technical web and telephone support •Troubleshoot FortiSOAR •Guide customer in assessment of what is needed to effectively use FortiSOAR using best practices based upon an understanding of their environment •Demonstrate product features and design principles •Provide input into the development and improvement of technical documentation •Reproduce customer environments using lab equipment and report bugs •Recommend alternative solutions or workarounds •Manage cases until case closure, taking the initiative to follow up internally as required to obtain changes or solutions needed to resolve the customer's issue •Provide knowledge transfer to peers Job Experience Required: •4+ years' experience in a security analyst, support or SOC role (or equivalent) •Experience interacting with APIs, particularly for automated ingestion of data and triggering responses. Familiar with the use of connectors to integrate with other products. •Strong troubleshooting and problem-solving skills •Previous experience providing technical support, preferably in network security / SOC environment •Comfortable working on and having strong understanding of Unix OS. Preferably Unix/Linux administration responsibilities (e.g., using YAML to update components) and troubleshooting (system files, processes, permissions). •In-depth experience with 1 or more SOAR or SIEM tools •Ability to automate cyber security processes through scripting and tools based upon repeatable workflows by designing playbooks •Know how to tune SOC tools to meet security objectives •Strong English skills both written and verbal. Experience in any of the following areas would be an asset: •SQL Database structure & queries •Python scripting using tools like Jinja •VM/Cloud Environments (preferably VMWare, AWS) •Fortinet product experience #GD #LI-JH1
Technical Support Specialist
Avigilon, Vancouver, BC
Job Description Technical Support Specialist Vancouver, Canada Avigilon, a Motorola Solutions company, is defining the future of the security industry through innovative end-to-end-solutions. We're changing the landscape of the surveillance industry through advanced award-winning AI based surveillance systems. Artificial Intelligence is transforming the world and our team is advancing the field as it applies to the surveillance industry. We are proud to be industry leaders in video analytics with products like Appearance Search and Unusual Motion Detection along with our recently launched Avigilon Blue cloud service platform. You will have the opportunity to contribute to intelligent camera surveillance systems through cutting edge research and software engineering. Avigilon's solutions have been installed in more than 120 countries at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers. At Avigilon, you will find a culture of thought-leaders who are passionate about creating exciting new solutions for security and surveillance. We seek problem-solvers who are eager to rise to the challenges of a continuously evolving technological industry, and those who want to make an impact on the safety of people and businesses globally Overview: Reporting to a Technical Support Team Lead, the Technical Support Specialist ensures critical customer issues are resolved quickly and accurately. Success in this role will be defined by: a strong customer-oriented mentality, a thorough systematic approach to troubleshooting, and the curiosity to learn about a diverse set of technologies. Responsibilities: • Maintain a strong understanding of Avigilon software and products, including cameras, servers, and networks. • Troubleshoot Avigilon hardware and software products over the phone and through remote sessions • Concisely document software, hardware, and network information in a case management system • Provide an exceptional customer experience during calls, emails, chat, and customer escalations • Assist customers with installation, operational, maintenance and or training related inquiries for products and applications • Prioritize between tasks including inbound calls, existing case management, live chat, email requests • Diagnoses mechanical, hardware, software and systems failures using established procedures Qualifications: • Experience in a customer service or technical support role • Exceptional skills in problem solving, time management, and verbal/written communication • Self-motivated and focused with a passion for technology and customer satisfaction • Must be able to quickly learn and understand new ideas and concepts Preference will be given to candidates with the following skills and experience: • Technical Support or contact center experience • Degree, Diploma, or certificates in a related discipline • Prior surveillance industry experience • French, Spanish, Portuguese, or Italian fluency We believe that diversity spawns innovation - the more diverse our employees are, the more ideas and talents we have to excel as a leader in the technology sector. If you would like to be part of a dynamic team of people who are ambitious, focused, and hardworking then we look forward to meeting you
Technical Support Specialist
Fortinet, Ottawa, ON
DescriptionFortinet is looking for Technical Support Engineers to join our growing team to provide exceptional customer service and technical help for our loyal customers. The ideal candidates are not only technical, but also energetic and passionate about working for Fortinet and supporting our products. This is a great opportunity to learn all aspects of the products that we support in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security. Job Responsibilities •Provide direct technical web and telephone support to Fortinet customers including •Basic troubleshooting on the range of Fortinet Enhanced Technologies products including FortiMail, FortiVoice, FortiRecorder and FortiSandbox •Collection, analysis and change recommendations of configuration information •Collection and analysis of customer network information •Collection and initial analysis of packet trace information •Recommend corrective actions based on analysis •Provide customer education where needed due to gaps in networking, product knowledge etc... •Consultation of technical documentation, bulletins and release notes for known problems •Reproduction of customer environments on lab equipment •Follow up on technical cases including proper escalation and management of the case until case closure. •Manage customer communications and expectations until the closure of each case Job Skills Required •Experience in a technical support role in a networking/security company or equivalent education •Strong understanding of TCP/IP, routing protocols, L2/L3 switches, VoIP, messaging
Integration Specialist - Permanent Full-Time
United Way of Calgary and Area, Calgary, Alberta
United Way works to improve lives by mobilizing our community to create lasting social change. We are 100% local and ensure programs are available to support Calgarians when they need them the most. United Way invests in programs and collaborations that tackle root causes of social issues, connecting Calgarians with opportunities that help them flourish. Reporting to the Director, IT Operations, the Integration Specialist is a key member of the IT team.  This role manages all aspects of data integrations.  This role will also manage databases, automation and Azure technology data stack.  What you will do Applications / Technical Specialist + Integrations Specialist Investigate, troubleshoot, and fix integrations Architect, develop, test, deploy, and document integrations changes that meet functional requirementsSupport code reviews for the deployment of integrations Architecture and Solutions DesignProvide solution approaches, roadmaps, technical leadership while partnering across IT, operations, and business stakeholders to drive the development of the end-to-end technical solution architectureIdentify and leverage technologies, tools, principles, and best practices to better support transformational initiatives and future growth strategiesArticulate business needs into logical flow diagrams and data flows Business Analyst skillsLead analysis around business process and translating challenges and opportunities to technical solutionsWork with business teams to understand business processes, and advocate for the best technology solution, ensuring recommendations are efficient, effective and secure Database & Integration Subject Matter ExpertIdentify business processes and translate to technical requirementsProvide input, direction, and execution on data integrations and databases, including definition, deployment, and refinementAdvocate  for adopting industry best practices where necessary or requiredReview and submit change requests that come to the Change Advisory Board Database ManagementDevelop, manage and test backup and recovery plans for databasesMaintain database and applications in production and non-production environments.Communicate regularly with technical, applications, and operational staff to ensure database integrity and securityManage operational responsibility for all production database environments at United Way     What you will bring  Experience Post secondary degree or diploma in IT, Computer Engineering Technology, or related discipline. An equivalent combination of proven training and experience is also acceptable.Experience with Cloud technologies – Azure: DataFactory, Functions, Logic Apps, Data Lake, Synapse, Storage Account, KeyVault, VMs, Data Catalog, DevOps pipelines, ARM templates, boards or similar experience with AWS/GCP,  .NET framework, working with API, working with scripting languages such as Python or similar.  Experience with testing automation is an asset.Experience with business intelligence development and tools such as Power BI or SSRS. A MSCA certificate in SQL 2016 BI development would be an asset.DevOps experience – version control tools and automated deployment (CI/CD) tools.Proven experience designing integrations and managing databases. Attributes Strong written and verbal communication skills, including interpersonal and customer service skillsAbility to collaborate and communicate well with othersAbility to manage and coordinate multiple projects concurrentlyExcellent problem-solving skills both technically and when working with others Remains current with industry best practicesSome hours outside of regular business hours (weekend/evening) may be required for support  United, we make the biggest differenceUnited Way is a not-for-profit organization that has played a vital role in our community for over 75 years. As a social impact organization, our mission is clear: we mobilize communities for the common purpose of working together to create lasting social change. In addition to meaningful work where you can have an impact, United Way also offers a comprehensive compensation and benefits package, and flexible working hours.  Our Commitment to an Inclusive CultureWe are committed to creating an inclusive culture where everyone feels valued and respected, and that reflects the diversity community we serve. We encourage candidates from diverse backgrounds and with a wide range of abilities. To ApplySend cover letter with salary expectations, and resume (PDF) by 4pm – May 13, 2021 to [email protected]Subject Line:  Integration Specialist – Your Name. To learn more about United Way of Calgary and Area, please visit our website at www.calgaryunitedway.org.  We thank all applicants for their interest and effort in applying for this position, however, only those being considered will be contacted.
Technical Support Specialist
Fortinet, Ottawa, ON
DescriptionFortinet is looking for an experienced Technical Support Specialist to join our Ottawa office to provide exceptional customer service and technical help for our loyal customers. The Support Specialist is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs through replication and testing. Job Responsibilities: • Basic troubleshooting on the core Fortinet products - Fortigate • Collection, analysis and change recommendations of configuration information • Collection and analysis of customer system information • Recommend corrective actions based on analysis • Provide Customer education where needed due to gaps in networking, product knowledge etc. • Consultation of technical documentation, bulletins and release notes for known problems • Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions. • Follow up on technical cases including proper escalation and management of the case until case closure. • Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation Job Experience Required: • 1-2 years of experience in a technical support or system administration role in a networking/security company or equivalent education • Deep working knowledge of operating systems -- Windows, OSX, Linux • Strong understanding of TCP/IP, routing protocols, L2/L3 switches. • Experience with security products -firewalls, IDS/IPS, VPN, virus scanning. • Strong troubleshooting and problem-solving skills • Previous call center experience, preferably supporting data networking products and/or security products is desirable. • Strong communication skills, both written and verbal. Educational Requirement: • Bachelors degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable. Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security features without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 450,000 customers trust Fortinet to protect their businesses.
Technical Support Expert - FortiEDR
Fortinet, Burnaby, BC
DescriptionAs a FortiEDR Escalation Support Expert, you will be part of the top-notch technical support organization, working alongside our global exceptional team of professionals in Developing, QA, Security, and Product Support. You will be working as an integral part of the Support team, being the main link between Support and Product Development and developing and maintaining tools to accelerate customer ticket handling. This will involve a wide range of skills, including mentoring Support experts and reading log files/dump files/network traces/endpoint traces in order to track down field related product malfunctions, updating internal tools and writing internal and external Knowledge Base articles. You will be responsible for analyzing and resolving complex and challenging issues, and communicating the methods used to the Support team to help them build on their skills. Where bugs or product improvements are identified, you will be responsible for coordinating with the development organization and prioritizing the required work to ensure that the customers get their issues resolved in a timely manner. Ultimately, you will have a large part in driving the quality of FortiEDR product forward, either by yourself or by coordinating activities of different departments in the business unit. You will also be part of a team building and maintaining tools which allow the Support organization to analyze data and diagnose problems quickly and efficiently. This will require being able to read, write and edit scripts, primarily in Python and Bash. Updating these tools to work with new iterations of our product releases, ensuring the high standards of Support, and that the Support organization is able to carry out their tasks efficiently and accurately. Qualifications: • Demonstrable experience in a technical (CS related) field or B.Sc. • 5 years of experience in Technical Support/Escalation expert/IT-Ops role. • Proven hands-on experience and understanding of operating systems. • Good understanding of Shell scripting, Python scripting and/or scripting in another common language. At least one of: • Extended knowledge and experience with network protocol and structures. • Ability to work with several interfaces in parallel and matrix management skills. • Team player. • Excellent analytical and problem-solving skills with a strong sense of customer commitment. • High level of interpersonal skills. • Proven ability to influence without authority and drive results. Excellent English, both verbal and written. Preferred Qualifications: • GCP or AWS Certifications • Experience with Virtual and/or Cloud based Environments (such as VMWareESXi, or Hyper-V, GCP and AWS.) • Programming skills. #GD #LI-JH1
Technical Support Specialist
Fortinet, Ottawa, ON
DescriptionFortinet is looking for an experienced Technical Support Specialist to join our Ottawa office to provide exceptional customer service and technical help for our loyal customers. The Support Specialist is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs through replication and testing. Job Responsibilities: • Basic troubleshooting on the core Fortinet products - Fortigate • Collection, analysis and change recommendations of configuration information • Collection and analysis of customer system information • Recommend corrective actions based on analysis • Provide Customer education where needed due to gaps in networking, product knowledge etc. • Consultation of technical documentation, bulletins and release notes for known problems • Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions. • Follow up on technical cases including proper escalation and management of the case until case closure. • Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation Job Experience Required: • 1-2 years of experience in a technical support or system administration role in a networking/security company or equivalent education • Deep working knowledge of operating systems -- Windows, OSX, Linux • Strong understanding of TCP/IP, routing protocols, L2/L3 switches. • Experience with security products -firewalls, IDS/IPS, VPN, virus scanning. • Strong troubleshooting and problem-solving skills • Previous call center experience, preferably supporting data networking products and/or security products is desirable. • Strong communication skills, both written and verbal. Educational Requirement: Bachelors degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable.
Information Security Specialist
Fortinet, Burnaby, BC
DescriptionFortinet is looking for an Information Security Specialist as a member of the SOC Team in the Burnaby, BC office. Job duties •Setting up and maintaining SOC technologies such as FortiAnalyzer and FotiSOAR for daily operations •Monitor SOC technologies and infrastructure for availability and security •Help with expanding and scaling SOC infrastructure on Fortinet private cloud •Help with debugging Fortinet products used in SOC and collaborate with product Dev\\QA teams •Help with maintaining staging environment and doing required tests •Help with supporting SOC team on use case development •Help with report creation using PostgreSQL for SOC triage, threat hunting and other purposes •Help with automation and SOAR playbook development Required Technical Skills & Experiences •Experience with Security products and technologies. Fortinet products is a bonus. •Experience with IT service management such as Configuration, change and incident management. •Hands-on experience with private cloud technologies. •Hand-on experience with reporting tools. PosgreSQL experience is a bonus. •Hands-on experience with Security technologies such as SIEM and SOAR. •Hands-on experience with Linux and bash scripting. •Hands-on experience with Python Scripting and API programming. QA and DevOps experience is a bonus. •Understanding of SOC operations and Incident Response Life cycle. Experience in SOC is desired. •Understanding of Cyber Kill chain, threat vectors and threat intelligence •Understanding of layered security at data, OS and network levels •Understanding Cybersecurity Frameworks and compliance requirements •Understanding of network concepts, common protocols and services •Understanding SDLC and Software Build management. Required Soft Skills •Team player, Solution-focused, Conflict management skills •Multi-tasking, Time and Stress management skills •Self-directed, takes initiatives, Open to new challenges and learning opportunities •Understands the importance of discipline, consistency and communication •Good verbal and written communication skills Educational & Certification Requirements •Bachelor's degree in Computer Science, Information Security or related field. Security certifications are desired. #GD #LI-HP1
Trade Compliance & Customs Support Specialist
LUSH Fresh Handmade Cosmetics, Vancouver, BC
The Trade Compliance & Customs Support Specialist plays an essential role in growing talent in our business through collaboration and sharing best practices with the Lush Manufacturing and Retail entities and stakeholders. You know how to be curious about opportunities and how to be real with feedback and support.As a growing business, Lush needs people that can adapt and evolve to the needs of our business, analyse and respond to your business needs. Our Lush staff live with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlifeThe Trade Compliance & Customs Support Specialistundertakes the followingResponsibilities: Lead and implement company trade compliance objectives relating to import and export control, customs compliance, and trade security. Effectively translates objectives into local country/regional initiatives in coordination with business stakeholders Plan, develop, and implement compliance programs to comply with US and Canada import and export regulations. Determines risks with international commerce and business operations and implements programs to manage risk cost-effectively Maintain Harmonized System (HS) Tariff Codes for correct classification of all manufactured and purchased goods providing through to the Data Management Team Liaise with Customs Brokers coordinating associated activities Respond to and assist with problems or questions that may come up concerning any exports or imports Manage the process of qualifying finished goods and components to various free trade agreements (e.g., CUSMA, CETA, etc.) Maintain applicable trade compliance records per regulatory requirements and oversees any trade compliance audits by government agencies such as Canada Border Services Agency, Canada Revenue Agency, US Customs and Border Protection, etc. as it relates to import/export activities in collaboration with the Finance Team and any business streams. You bring the following QUALIFICATIONS:Required: Minimum 5+ years industry experience in product compliance/Trade compliance Current knowledge of the regulations, policies, and laws affecting international trade, compliance, and logistics Completion of International Transportation and Trade course required. Working towards completion of CIFFA Certificate preferred Analytical and detail oriented with excellent written and verbal communication skills Strong computer skills, including proficiency in commonly used software such as Microsoft Office. Experience liaising with Customs Brokers to coordinate associated activities Outstanding ability to understand a product life cycle and partner strategically with key business stakeholders Preferred: Bachelor's Degree in related field Customs Broker license, joining Federation of International Trade Associations (FITA) may also enhance job opportunities Experience with Microsoft Dynamics ERP software an asset Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer.We thank all interested applicants; however, only qualified candidates will be contacted.
Technical Writer to develop documentation, user manuals, and user training for a new SAP Logistics/Supply Chain solution.
S.i. Systems, Ottawa, ON
Our client is looking for a Technical Writer to develop documentation, document help text, user manuals, and user training for a new SAP Logistics/Supply Chain solution. The Technical Writer must perform the following tasks: Develop MI Project documentation including business and functional requirements, project scope and estimates of effort and duration; Document help text, user manuals, technical documentation and web page content; Prepare document and user training ; Review documentation standards and the existing project documentation; Validate current documents for training development; Determine documentation requirements; Make plans for meeting documentation requirements; Gather information concerning the features and functions provided by the developers; Map the content for course outline; For documents and manuals: Assess the audience; Prepare a statement of purpose and scope; Develop a table of contents; Write the required contents; Prepare any required illustrations and diagrams; Coordinate illustrations and diagrams that are not prepared by the Technical Writer; and Design the layout; and Publish and add graphic to e-learning (uPerform or Enable Now). Apply
Senior Secret Cleared IT Security Vulnerability Specialist (10+ Years)  to provide support and advice on IT Security related audits and assess departm
S.i. Systems, Ottawa, ON
Our valued Public Sector client is seeking the services of Senior Secret Cleared IT Security Vulnerability Specialist (10+ Years) to provide to provide support and advice on IT Security related audits and assess departmental IT Security Mechanisms within the Public Sector Objective: Our client requires specific skill and knowledge with respect to IT Security to assess whether appropriate departmental IT security mechanisms are in place and working properly. The objective is to provide IT security technical specialists to support the IT audit team in conducting IT security related audits, reviews and advisories on an as-and-when requested basis Must Haves: Two of the following certifications: Global Information Assurance Certification (GIAC) Security Essentials Certification (GSEC); GIAC Security Expert (GSE); GIAC Penetration Tester (GPEN); GIAC Certified Incident Handler (GCIH) EC-Council Certified Ethical Hacker (CEH); CompTIA PenTest+;CompTIA Advanced Security Practitioner (CASP+). SECRET Clearance Responsibilities could include but are not limited to: Review, analyze, and/or apply: Threat agents analysis tools and other emerging technologies including privacy enhancement, predictive analysis, VoIP, data visualization and fusion, wireless security devices, PBX and telephony firewall; War dialers, password crackers; Public Domain IT vulnerability advisory services; Network scanners and vulnerability analysis tools such as SATAN, ISS, Portscan & Nmap; Networking Protocols (HTTP, FTP, Telnet); Internet security protocols such as SSL, S-HTTP, S-MIME, IPsec, SSH, TCP/IP, UDP, DNS, SMTP, SNMP; Wireless Security; Intrusion detection systems, firewalls and content checkers; and, Host and network intrusion detection and prevention systems - Anti-virus management; Identify threats to, and technical vulnerabilities of, systems including web-facing applications Collect, collate, analyze and disseminate public domain information related to network computer threats and vulnerabilities, security incidents and incident responses; Develop test plans and customized testing methodologies based on Project Authority or their delegate’s approved engagement plans; Write customized scripts to scan systems and databases and review results of scans to provide weaknesses and associated risk, impact, fixes and level of effort required for remediation actions. Conduct configuration review and analysis over departmental IT security solutions, checking settings and maintenance processes; Assess the implementation and application of security policies and procedures; Examine compliance monitoring and reporting and identify areas of non-compliance; and, Apply
Specialist, Cybersecurity
Air Canada, Dorval, QC
Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Cybersecurity will be working in a fast paced and innovative environment supporting the overall security posture of Air Canada's technology environment. Air Canada's cybersecurity systems are foundational to protecting the data and systems that allow its customers to fly safely. The Specialist, Cybersecurity acts as a cybersecurity subject matter expert and provides guidance concerning the cybersecurity assurance program, cyber risks and compliance for Air Canada and its affiliates. He/she will evaluate Air Canada's existing security systems to determine potential cybersecurity risks, provide inputs on security requirements for personal, commercial and financial data as well as the operation of Air Canada IT networks and infrastructure. Cyber security threats continue to evolve, and the Cybersecurity team will evolve with it. This position will be reporting to the Manager, Cybersecurity. Responsibilities : Collaborates with Strategic Procurement for the sourcing exercise and on-boarding of the third-parties for the execution of cyber assurance activities. Leads the execution of third-party cyber risk assessments (pre and post contacting, and ongoing monitoring) to ensure compliance with internal information security policies and procedures, as well as external requirements. Ensures that cybersecurity clauses are embedded in the agreements with third parties. Manage cybersecurity risks, vulnerabilities, and defects from identification to remediation. Performs risk assessments, documents them and support the implementation of mitigating controls consistent with company strategy. Generate reports to demonstrate cyber assurance metrics and KPI. Identify Cyber risks, communicate and develop best practice'' solutions, and recommend mitigating controls consistent with company strategy. Introduce new processes, initiatives to improve cyber assurance practice. Represent the organization and take an active participation on different IT business or security airline specific forums. Supporting the leadership team on strategic initiatives specific to the respective portfolio. Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role. 6-8 years of IT technology, operations, and people leadership experience in a large company, with a minimum of 4 years of experience in a cybersecurity and/or risk & compliance role. Extensive application security, SDLC and integration understanding. Thorough understanding of Application Security Testing, Penetration Test, Tabletop Exercises. Current information security certification (CISSP, CISM or equivalent) is an asset. Strong knowledge and understanding of cybersecurity concepts, protocols, industry best practices, strategies, frameworks and regulations such as SOX, PCI DSS, ISO, CoBIT, NIST, PIPEDA, GDPR. Exceptional analytical, organizational and communication skills. Self-motivated and independent worker. Possess investigative nature and be self-motivated. Results oriented with proactive and methodical approach to problem solving. Able to multi-task and work under pressure against tight deadlines and changing priorities. Must be a team player with ability to work closely with diverse groups and working styles. Ability to establish and maintain effective business relationships. Flexibility and willingness to work extended hours, when required. Conditions of Employment: Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
Electrical & P&C Engineer Specialist
Ontario Power Generation Inc., Courtice, ON, CA, LE E
Status: Regular Full Time  Working Conditions: Hybrid Working Environment   Education Level: bachelor’s degree in engineering or Applied Science (Electrical engineering - Power Systems preferred)Location: Courtice, ONPosition:  MultipleShifts(s): Days, shifts required during special periodsTravel: 30%  Deadline to Apply: 21 Feb,2024Electrify your career and help build a brighter tomorrow. Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history. Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on -- and off -- the job. Now we’ve set our sights on being a net-zero carbon company by 2040 and a catalyst to help the economies where we operate achieve net-zero by 2050. OPG operates a diverse portfolio of generation assets including nuclear, hydroelectric, biomass and solar. We are also a cleantech leader and innovator, offering challenging and unique work opportunities. Help us use our power to change the world. ACCOMMODATIONSOPG is committed to fostering an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made. If you require information in a format that is accessible to you, please contact [email protected] NEW CAMPUS: In mid-2025, OPG is establishing our new campus at 1908 Colonel Sam Drive, Oshawa, Ontario. The new campus will provide a cutting-edge work environment that fosters collaboration and innovation.   JOB OVERVIEWOntario Power Generation (OPG) is looking for a dynamic, strategic, and results-driven professional to join our team in the role of an Electrical and Protection & Control Engineering Specialist at our Courtice location.Reporting to the Plant Technical Support Manager, the Electrical and Protection & Control Engineering Specialist is a member of the Central Engineering team, with a focus on Regulatory Compliance, Electrical Protection, Generator Controls, and Electrical Power EquipmentIn this role, you will be responsible for providing technical advice and guidance on a variety of matters with regards to Regulatory Compliance, and Protection and Control, and Electrical Power Equipment supporting Hydroelectric and Thermal station maintenance, operations, performance, reliability, design, and commissioning. Key accountabilities include providing recommendations on planning, organizing, conducting inspections, installations and testing as well as oversight of servicing, maintaining, and renovating as necessary for the continuous safe, efficient, and economical operations of our hydroelectric and thermal plants.This is an exciting opportunity to work in an environment where you will contribute to OPG’s public outreach, engagement, and education efforts as part of the company’s commitment to growing its social license.  KEY ACCOUNTABILITIES  Provide technical advice and guidance on a variety of technical matters for Hydroelectric and Thermal stations maintenance, operations, performance, design and commissioning.  Plan, organize and conduct inspections as well as provide engineering support for the planning, organization and conducting of installations, tests, servicing, maintenance, and renovations necessary for the continuous safe, efficient and economical commissioning and operation of Hydroelectric and Thermal plant equipment.Perform assessments, recognize technical deficiencies, recommend remedial measures, prepare and co-ordinate design changes for submission and approval as required to remain in compliance with applicable codes and legislative requirements.  Implement and conduct approved scheduled programs.  Participate in staff meetings convened to plan and organize work and resourcing required.  Responsible for the preparation and submission of various technical reports.  Assist in developing work methods or procedures including local technical procedures and implement as approved. As a single point of contact for assigned project work or work programs, support project management activities, co-ordinate necessary inputs from other technical disciplines.  As necessary, prepare investment justifications based on conditions assessments of assigned existing systems and equipment. Arrange and oversee contract work.  Prepare specifications, assist in the evaluation of Requests for Proposals, and recommend awarding contracts.  Work with suppliers to resolve problems affecting equipment performance and recommend design changes based on operating experiences.  Oversee work performed by contractors to ensure conformance to specification, resolving differences related to contract interpretation, and dealing with complaints as required.  Maintain records for reference and payment.  Investigate incidents of failure or unsatisfactory performance of equipment, material and service.  Recommend improvements, review input arising from proposed procedural changes and reconcile conflicting viewpoints from trades or trades supervisory staff.  Complete design changes and corrective measures and implement as approved.Maintain close surveillance over equipment noting situations that require action, recognizing impending difficulties, and exercising effective staff control.  Report major maintenance requirements to Supervisor, otherwise, determine and take corrective measures necessary.Collaborate in studies or investigations conducted under a consortium of design, research, operating groups/utilities, and regulatory bodies concerned with the safe efficient and economical production and distribution of power via hydroelectric and thermal plants and other facilities, where applicable.Oversee and assure conformity to safety, environmental and other relevant regulations, legislative changes and directives governing work within the scope of responsibilities assigned to the business unit.Ensure strict adherence to procedures, standing instructions, safety rules, first aid, and resuscitation practice.Prepare detailed estimates for projects and other activities as directed and assist in the preparation of the Section budget and business plans.Keep abreast of advances in hydroelectric plant design and development in general and the assigned technical field in particular.  Participate in various training programs.  EDUCATION Bachelor's Degree in Electrical Engineering or Science in Engineering (Electrical); andCandidate must be a fully licensed engineer in the province of Ontario, or be eligible to be licensed in the Province of Ontario  QUALIFICATIONS   We are looking for an engineering professional with the following:Minimum of 8 years of progressive experience as an Electrical Engineer. Must have experience working in an industrial/plant environment with electrical power distribution equipment, protections and controls.Ideally the successful applicant has prior experience working in the energy industry; power generation, transmission, and/or energy distribution with a utility, and should have a thorough understanding of:Protection fundamentals and protection systems design.Generator Controls (Exciters and Governors)NERC Standards, IESO market Rules and NPCC DirectoriesStationary Battery Systems.Engineering studies such as short circuit, coordination, arc flash and load flow.This position is part of the Electrical and Protection & Control Department, therefore a high level of understanding and experience with the following is required:Hydroelectric and Thermal station generators.Liquid-filled and dry-type transformers.High and medium voltage switchgear.Hydro and Thermal station electrical auxiliary systems.Generator, transformer, and station service equipment protective relaying.Generator and auxiliary control systems.NERC Standards, NPCC Directories, Transmission System Code and IESO Market Rules.Plant networks and communication protocols.Programmable Logic Controllers and Supervisory Control and Data Acquisition Systems.Process control cyber security.Effective written and oral communications skills, demonstrated in your technical writing abilities to communicate effectively for the preparation, presentation and implementation of procedures, instructions and comprehensive technical reports; and reviewing drawings, Demonstrated knowledge of the Occupational Health and Safety Act and Regulations, especially for Industrial Establishments and various codes and standards associated with electrical engineering and application of their requirements.Strong interpersonal skills and the ability to work collaboratively with various business units and stakeholders.Must be a team player, but as required must be able to work independently with little supervision.Self-motivated, results and detail-oriented individual with ability to work in a fast-paced changing environment and effectively manage multiple tasks simultaneously.Strong problem solving and innovative thinking skills, must be able to provide solutions, ideas and recommendations through effective issue resolution.Proven track record of delivery results.A quick learner, ability to break down complex and technical ideas. Must be able to effectively navigate a highly technical environment in a complex organizational structure.High integrity, upholding company values including Health and Safety, and protection of the environment.Valid Ontario Driver’s License in good standing or a valid Driver’s License in good standing from another Canadian province with intent and ability to obtain a valid Ontario Driver’s License; andWillingness to travel; approximately 25% of timeAbility to work effectively and efficiently in a flexible hybrid office environment.The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct.   What Makes a Career at OPG Different? As Ontario’s largest clean energy generator, we’re building, expanding, and innovating the equipment and technology that keeps Ontario powered with clean, reliable energy.  At OPG, our values are our strengths.  They are fundamental truths about our organization that don’t change:   Safety – it’s our business. Integrity – always lead with integrity Excellence – never satisfied with good enough  Inclusion – working together for powerful outcomes Innovation - creativity accelerates possibility. Here's why OPG might just be the ideal workplace for you:Exceptional range of opportunities province-wideLong-term career growth and development opportunitiesElectricity is vital to the province and OPG’s clean electricity is helping decarbonize other sectors. Our promise to you:We care about the safety and the well-being of our employees. It is our utmost priority.A supportive work environment where you can be your best every day.Opportunities to stretch and develop.Offer different ways for you to give back to communities where we operate.Partner with Indigenous communities and support local businesses.We support employment equity, diversity, and inclusion. Are you ready to start a career that has the power to electrify life on and off the job? Apply now.    APPLICATION PROCESSPlease submit your application online at https://jobs.opg.com/ by 11:59 PM E.S.T., 21 Feb,2024.  OPG thanks all those who apply; however, only candidates considered for an interview will be contacted. #LI-Hybrid
Security Architect II
WorkSafeBC, Richmond, BC
Overview Are you passionate about cybersecurity? Do you want to be a key player in protecting critical information systems? We're seeking a Security Architect II to join our team at WorkSafeBC. In this role, you'll define, develop, implement, and maintain our security technology architecture. With a specialist understanding of cybersecurity practices, you'll safeguard our confidential information, data, and systems. Join us in shaping the future of cybersecurity and ensuring the safety of workplaces and communities. Apply now! How you'll make a difference: As a Security Architect II at WorkSafeBC, you'll be using leading-edge technology to help connect British Columbians to healthy and safe workplaces. Where you'll work WorkSafeBC, we offer a hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position. In this role, you'll work primarily from your B.C. home and occasionally (at least twice a month) in our Richmond office. What you'll do Develop and implement cybersecurity architectures, cloud security architecture and strategies aligned with WorkSafeBC business functions and objectives. Establish and maintain technology security policies, standards, and guidelines, providing cybersecurity consultation to stakeholders. Promote information security objectives within WorkSafeBC and with external partners, while participating in incident responses. Define and implement IT technology/cloud architecture security controls to support evolving business needs securely. Coordinate with technology specialists to ensure system architectures comply with standards and policies, providing security advice and technical assistance to project teams. Is this a good fit for you? We're looking for someone who can: Develop and communicate robust cybersecurity/cloud security architectures and strategies aligned with WorkSafeBC' s business objectives. Establish and maintain technology security policies, standards, and guidelines, effectively communicating cybersecurity consultation to stakeholders. Problem-solve and promote information security objectives within WorkSafeBC and with external partners, actively participating in incident response efforts. Define and implement IT technology/cloud architecture security controls to support evolving business needs securely, demonstrating strong problem-solving skills. Coordinate with technology specialists to ensure system architectures comply with standards and policies, providing clear security advice and technical assistance to project teams. Your background and experience A Degree in Computer Science or STEM (Science, Technology, Engineering or Math) A minimum of 7 years of directly related experience in Information Technology with a minimum of 4 years in Information System Security role. We'll consider an equivalent combination of education and experience. Important to know Before we can finalize any offer of employment, you must: Consent to a criminal record check Confirm you're legally entitled to work in Canada WorkSafeBC's COVID-19 Employee Mandatory Vaccine Policy (the "Policy") is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect. Who we are At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province. What's it like to work at WorkSafeBC? It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for. Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self. Learn more: Discover who we are . Our benefits As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes: Defined benefit pension plan 3 weeks of vacation in your first year, with regular increases based on years of service Health care and dental benefits Optional leave arrangements Development opportunities (tuition reimbursement, leadership development, and more) Learn more: Find out what we offer . Salary: $47.06 - $50.83/hourly Want to apply? Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date. Please note that we will be starting assessments prior to the closing date. We encourage all qualified applicants to apply . If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.
Senior Specialist, Corporate Security
BCLC, Kamloops, BC
Senior Specialist, Corporate Security Location: Kamloops, BC, CA Job Function: Compliance Investigation and Legal BCLC exists to generate win-wins for the greater good. For our people, our players, our communities, our industry, and our planet. Lottery | Casino | Sports Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world. We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition. We want you to be where you feel you can do your best work. Location: 74 Seymour Street W, Kamloops This is a 12 Months , Full Time opportunity Expected Salary Range: $82,108.00 - $102,635.00 - $128,294.00 Our typical hiring range will be +/- 10% of the midpoint shown above Factors influencing this decision include qualifications and market conditions for the role The Company For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province. Job Summary: The Senior Specialist, Corporate Security is a subject matter expert and is responsible for conducting ongoing risk/threat assessments of our facilities, overseeing the physical security operations for both BCLC offices, providing security consultation services in relation to BCLC products and initiatives and managing projects within Corporate Security. This role ensures the BCLC business operates in a solid foundation of security, integrity and efficiency, with a strong commitment to player focused social responsibility and an awareness of public perception. Key Accountabilities: Conducts ongoing threat and risk assessments, building facility and site inspections to monitor compliance, identify risks and vulnerabiltiies, and develop required security policies. Provides reports and information collected from the completion of threat and risk assessments to departmental management to ensure the ongoing development of new policies and procedures on physical security and employee protection, which are integrated into the implementation of new security measures and in line with corporate and departmental priorities and direction. Provides advice and recommendations concerning security requirements on the safeguarding of employees and assets. Advises senior management on issues of security. Researches solutions to physical security and employee protection problems, including the application of new technology and implications of new threats. Provides oversight and direction of contract security service personnel, including development of post orders, standard operating procedures for guards, administration of billing issues, and vendor performance management concerns. Coordinates internal CCTV and access control programs, including coordination of maintenance and troubleshooting issues with vendor technicians. Coordinates and implements a corporate security training and awareness program. Plans, coordinates, develops and may deliver training sessions for managers and employees. Coordinates and plans the delivery of security for company special events. Plans, directs, and evaluates the daily operations of Security Services for BCLC offices. Manages the third party security contract to ensure the responsibilities are carried out in a manner consistent with BCLC principles and are compliant with the values of the organization. Acts as the overall lead/project manager and administrator for Corporate Security projects as assigned.. Administers BCLC's Workplace Violence Prevention Program, conducts regular violence risk assessments and provides consultative advice and direction on violence prevention, including development of personal safety plans for employees facing threats related to domestic/ intimate partner violence. Assists in the development and on-going review of the Casino Surveillance Officer (CSO) and Gaming Security Officer (GSO) Training programs, in partnership with the Justice Institute of British Columbia. Assists in the assessment and determination on requests for Casino/ Community Gaming Centre/ Bingo policy changes, variances, and approvals as they relate to Security and Surveillance functions. Provides support and consultative advice and solutions from the perspective of Corporate Security & Compliance with respect to various projects and initiatives for all BCLC business lines and products. Minimum Required Qualifications: Education and Experience A degree or diploma in risk management, business, criminology; 4 to 6 years recent experience in field investigations, corporate security, risk management or compliance; Project management experience and experience with risk/threat assessment methods and procedures is required; An equivalent combination of education and/or experience may be considered. Technical Requirements Strong problem-solving ability and track record of innovative solutions; Ability to devise and implement continuous improvement initiatives to deliver quality and performance improvement benefits to established and new services; Proficiency with MS Office, requires strong Excel skills; Excellent oral and written communication skills, including developing communication/change management strategies; Able to work effectively in a fast-paced environment, adapt well to changing priorities to meet deadlines and work on various initiatives concurrently; Critical thinking skills needed to investigate and resolve issues; Strong sense of urgency with the ability to multi-task, take initiative and follow-through; Ability to manage and execute through influence, make sound decisions, and exhibit initiative and intuitive thinking. What's in it for you Robust wellness programs to enhance your physical, mental, social, financial and career well being We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week Our Play It Forward program provides volunteer hours for our people each year See all our rewards here However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience. We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong . Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out ! Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more ! We are trained in neurodivergent hiring. If you require accommodation so you can be at your best in the interview, please let us know: [email protected] . All candidates must be at least 19 years of age and legally eligible to work in Canada
Specialist Government and Community Programs
BMO, Montreal, QC
Application Deadline: 04/18/2024Address:105-119-129 rue St-Jacques OProvides swift independent, objective review of Canada Small Business Finance Program (CSBFP) loan transactions submitted on-going by Relationship Managers (RMs) for Business Banking (BB) borrowers. Prepares and handles CSBFP related documentation. Delivers exceptional client service by truly understanding the needs of BB borrowers and RMs. Supports BB loan fulfillment operations and change initiatives. Provides coaching to and supports RMs from which CSBFP applications and transactions originate. Proactively identifies opportunities to provide value-added financial solutions that meet client needs and expand the loan portfolio.Executes work to deliver timely, accurate, and efficient service.Reviews and communicates CSBFP loan funding eligibility decisions with rationales that can be understood and explained to RMs and their customersProvides advice and guidance to BB RMs for various CSBFP transactions.Employs systems (e.g. Excel Deal Tracker, Track It etc.) to manage information.Provides technical expertise to other team members, acting as a go-to person for the team.Supports the manager by coordinating and managing workflow and exception requests; escalates any concerns.Identifies and advises on transaction terms, conditions, and requirements and opportunities for cross-selling or alternative solutions that meet client needs.Keeps abreast of economic and market developments affecting CSBFP lending to inform credit risk policies and decision making.Adheres to BMO policies and guidelines for CSBFP loans.Coaches and advises customer-facing employees on CSBFP to increase awareness of transaction risks like fraud & impediments, Policies, Standards of Procedure and knowledge of CSBFP process.Supports the execution of strategic initiatives for BB and CSBFPGathers and formats data into regular and ad-hoc reports and dashboards.Monitors and tracks performance and addresses any issues.Provides input into the planning and implementation of operational programs.Responds to inquiries and resolves issues raised through audits and quality checks to adequately document lending decisions.Builds effective relationships with internal/external stakeholders.Follows security and safeguarding procedures and applies due diligence in accordance with Bank's policies and ethical standards for the prevention of loss due to fraud, robbery, counterfeiting, money laundering, or defalcation.Adheres to business banking lending processes, policies, procedures, legal, regulatory, audit, and ethical requirements.Maintains the confidentiality of customer and Bank information in compliance with Bank policies and procedures.Identifies risks and takes appropriate actions, including all documentation and other regulatory requirements to maintain operational integrity.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Advanced understanding of business banking products, lending process and directives, credit risk policies and standards, supporting processes, applicable legal and regulatory requirements, and Bank policies.Strong knowledge of credit qualification and adjudication standards, policies, and procedures.Strong knowledge of Canada Small Business Finance Program (CSBFP) 110-54 and related SOPsAbility to use Business Connect and Customer ConnectComfortable interacting with Relationship Managers and Credit FundersComfortable interaction with suppliers who service BMO borrowers.Reviews these key documents: commercial lease agreements, Purchase & Sales Agreements, franchise agreements, construction contracts and invoices.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
SAP BI Functional Specialist
Deloitte,
Job Type:Permanent Work Model:Hybrid Reference code:126102 Primary Location:Moncton, NB All Available Locations:Moncton, NB; Brossard, QC; Laval, QC; Montreal, QC; Quebec City, QC; Saint John, NB Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Be encouraged to deepen your technical skills...whatever those may be. Have many careers in one Firm. What will your typical day look like? As a SAP BI Functional-Sol Analyst, you will act as the liaison between the clients or users and BI Technical resources: Reviews and evaluates existing and proposed systems, solutions, and business processes Makes customer-specific changes to SAP software. Works with and configures SAP modules. Develops and conducts end-user training on business functions of the SAP software. Develops tests for SAP modules and test case scenarios, configures and tests software fixes, enhancements, and upgrades, and collaborates with cross-functional teams to implement and support SAP BI solutions. Maintaining a thorough understanding of the latest developments in SAP BI technology and recommending improvements. Enhance your SAP and consulting skills through various learning and certification opportunities. Promote and foster collaboration and knowledge sharing between practitioners within the Deloitte SAP practice. This role will require you to be on call. You will provide 24/7 support for major client application-related incidents with the team. About the team The SAP practice offers a genuinely distinctive talent experience that allows our people to do meaningful work. We also provide them with opportunities for growth, learning, and leadership wherever they are in their careers. We recognize that the technology landscape is rapidly changing; our SAP practice stays ahead by embracing innovation and industry-leading solutions to transform businesses. Our SAP team is deeply experienced in the full range of technological challenges,from complex transformationsto mid-market projects to innovative technologies and architectures. Deloitte's SAP practitioners build expertise in services covering all project phases, from exploration to business cases to detailed design, end-to-end system implementation, and beyond, whether in an agile or traditional approach. Enough about us, let's talk about you You are someone with: Bachelor's degree or diploma/college degree in Computer Science, Information Systems, or an equivalent discipline. At least2 years of experience in SAP BI support. Strong functional skills in SAP BI, including data modelling, reporting, and analytics. Proficiency in SAP BI Platform tools, including SAP Web Intelligence, BEx, and SAP Analysis for Office. Excellent interpersonal relations and demonstrated ability to work with others effectively in a team environment. Superior verbal and written communication skills Proven analytical skills and systematic problem-solving A positive attitude, someone who likes to learn, someone who is happy to share Must have Security clearance level 2: Secret SAP BI certification is a plus. Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this positionTotal RewardsThe salary range for this position is $65,000 - $97,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: SAP, ERP, QC, Testing, Developer, Technology, Quality
Business Support Specialist
Equest, Surrey, BC
Business Support SpecialistHead Office (Surrey), BC, 9850 King George Blvd #1500, Surrey, British Columbia, Canada Req #2880Friday, April 5, 2024We're searching for a Business Support Specialist. The focus will be supporting Acturis system. Are you searching for new possibilities? Discover what's possible, with Westland. The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.As a Business Support Specialist, you're a natural problem solver who loves to troubleshoot systems and network issues and embrace new ideas and innovative solutions to create positive, efficient user experiences for our employees. This is a hybrid position if you are based in Greater Vancouver. There will be opportunity to work fully remotely if you are based outside of BC.Interested in learning more? Why you'll love Westland: An open, flexible and welcoming workplace Plenty of opportunities to grow and learn Autonomy to own your own success Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds Total rewards program that takes care of your financial, physical, and mental health Flexible paid Commemorative Days to celebrate days important to you Amplifying Communities Program to support causes that matter most to our employees Why we'll love You: Have experiences in using Acturis system Passion tosolve complex problems, as well as drive impact and productivity through technology Be forward-looking while supporting our legacy and future state environments Thrive when it comes time to implement, administer, and troubleshoot network infrastructure devices and cloud workloads A critical thinker who loves to analyze and problem-solve issues Collaborative approach to ensure you can deliver thoughtful and complete work Proficient in the use of remote desktop management and support tools as well as workstation configurations and desktop PCs Minimum three years' experience in a Service Desk role, providing support in Microsoft environments (Active Directory, Office 365) and Adobe applications Bonus: Experience with ServiceNow Once here, you'll: Be a contributing member of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds. Be a key point of contact for any inquiries about Acturis system Think two steps ahead by anticipating potential issues or bottlenecks and identifying possible solutions Safeguard the security of our information systems and networks by thinking two steps ahead and anticipating potential issues or bottlenecks and identifying possible solutions Manage and monitor a wide range of systems issues, collaborating with other technical teams as needed. Want to get to know each other better? Send your resume our way.You belong here We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.If you require a disability -related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at [email protected] details Job Family Active Jobs and Positions Pay Type Salary Apply Now Head Office (Surrey), BC, 9850 King George Blvd #1500, Surrey, British Columbia, Canada
STO 21R - Engineering Specialist
BC Public Service, Vernon, BC
Posting Title STO 21R - Engineering Specialist Position Classification Scientific/Technical Off R21 Union GEU Work Options Hybrid Location Vernon, BC V1T 9V2 CA (Primary)Salary Range $69,760.70 - $79,322.69 annually Close Date 4/30/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Ministry of Forests Ministry Branch / Division Okanagan Shuswap Natural Resource District Job Summary A wonderful position for an Engineering generalist with leadership and expertise in oversight.The Ministry of Forests is responsible for supporting a sustainable and competitive future for B.C.'s forest sector, while taking action to keep forests healthy and protect communities in the face of climate change and extreme weather events.The Engineering Specialist provides engineering expertise and advice to operational staff and works closely with the District Engineering Officer, the Engineering Team, and Branch to ensure the environmental; construction and legislative requirements on Forest Service Roads are met in accordance with the Engineering Program Funding Policy.This roleis focused on administering the district resource road network.Resource roads - Province of British Columbia (gov.bc.ca) This includes implementing engineering projects, interacting with permit holders, stakeholders and the public, contract management, road and bridge maintenance, resource road inspections, and road design to support the achievement of program and project objectives.Job Requirements: Registered, or immediately eligible for registration, as a Registered Forest Technologist or equivalent with Forest Professionals BC (FPBC). Note: immediately eligible for registration is defined as being able to transfer a current membership from an applicable jurisdiction to FPBC within six (6) months of employment. Confirmation of registration/eligibility is required before an offer of employment can be made. Diploma, or higher, in forestry, in civil engineering or a related field (i.e. forest engineering, survey geomatics, geoscience), or natural resource field (i.e. forestry). An equivalent combination of education and experience may be considered. Preference may be given to those with one or more of the following: Experience managing relationships with stakeholders and/or First Nations' communities. Experience in project and/or contract management. One (1) or more years of experience in one (1) or more of the following areas: Road, bridge and major structures design/layout; and/or, Road construction and maintenance; and/or, Post-fire recovery and rehabilitation work. Provisos: Must possess and maintain a valid BC Driver's Class 5 Licence or equivalent. May be required to operate a variety of field equipment. Must be willing and able to withstand the rigors of field work. Must be willing and able to work in all/adverse weather conditions. Must be willing and able to travel to meet job requirements. Must comply with the safety standards of the Ministry and WorkSafe BC. Successful completion of security screening requirements of the BC Public Service, which may include a criminal records check, and/or Criminal Records Review Act (CRRA) check, and/or enhanced security screening checks as required by the Ministry. Note: it is important that you read the job posting carefully to understand the specific security screening requirements pertaining to the position.For questions regarding this position, please contact [email protected] About this Position:Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement. 2 positions available: 1 full time permanent position, 1 temporary/auxiliary position that may become permanent Positions located in Vernon An eligibility list for future temporary or permanent position may be established Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.How to Apply:Your application must clearly demonstrate how you meet the job requirements list above.Professional Designation: YES - Please include your registration number in your application. You must be registered (or immediately eligible for registration) as a Registered Forest Technologist or equivalent with Forest Professionals BC (FPBC). Note: immediately eligible for registration is defined as being able to transfer a current membership from an applicable jurisdiction to FPBC within six (6) months of employment. Confirmation of registration/eligibility is required before an offer of employment can be made.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, itmay notbe used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information:A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Natural Resource Sector, Scientific and Technical