Overview of salaries statistics of the profession "Transportation Security Specialist in Canada"

Job Description Technical Support Specialist Vancouver, Canada Avigilon, a Motorola Solutions company, is defining the future of the security industry through innovative end-to-end-solutions. We're changing the landscape of the surveillance industry through advanced award-winning AI based surveillance systems. Artificial Intelligence is transforming the world and our team is advancing the field as it applies to the surveillance industry. We are proud to be industry leaders in video analytics with products like Appearance Search and Unusual Motion Detection along with our recently launched Avigilon Blue cloud service platform. You will have the opportunity to contribute to intelligent camera surveillance systems through cutting edge research and software engineering. Avigilon's solutions have been installed in more than 120 countries at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers. At Avigilon, you will find a culture of thought-leaders who are passionate about creating exciting new solutions for security and surveillance. We seek problem-solvers who are eager to rise to the challenges of a continuously evolving technological industry, and those who want to make an impact on the safety of people and businesses globally Overview: Reporting to a Technical Support Team Lead, the Technical Support Specialist ensures critical customer issues are resolved quickly and accurately. Success in this role will be defined by: a strong customer-oriented mentality, a thorough systematic approach to troubleshooting, and the curiosity to learn about a diverse set of technologies. Responsibilities: • Maintain a strong understanding of Avigilon software and products, including cameras, servers, and networks. • Troubleshoot Avigilon hardware and software products over the phone and through remote sessions • Concisely document software, hardware, and network information in a case management system • Provide an exceptional customer experience during calls, emails, chat, and customer escalations • Assist customers with installation, operational, maintenance and or training related inquiries for products and applications • Prioritize between tasks including inbound calls, existing case management, live chat, email requests • Diagnoses mechanical, hardware, software and systems failures using established procedures Qualifications: • Experience in a customer service or technical support role • Exceptional skills in problem solving, time management, and verbal/written communication • Self-motivated and focused with a passion for technology and customer satisfaction • Must be able to quickly learn and understand new ideas and concepts Preference will be given to candidates with the following skills and experience: • Technical Support or contact center experience • Degree, Diploma, or certificates in a related discipline • Prior surveillance industry experience • French, Spanish, Portuguese, or Italian fluency We believe that diversity spawns innovation - the more diverse our employees are, the more ideas and talents we have to excel as a leader in the technology sector. If you would like to be part of a dynamic team of people who are ambitious, focused, and hardworking then we look forward to meeting you

POSITION SUMMARY To ensure the efficient operation of WSPs internal Workplace services in the AMERICAS Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of Audio-Visual operations with a primary focus on the services within the designated Hub. MAIN RESPONSIBILITIES Related to Audio Visual services and infrastructure: Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels. Performing routine and health maintenance. Managing upgrades & performance related activities. Identifying and correcting faults with services and infrastructure. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Oversight and support of all related service supplier and/or manufacturer activities. Proactive identification and resolution of issues before they affect service performance. Identifying any improvements that can improve service levels. Engaging in the problem management process. Technical peer review and approvals for all related changes. Support audit and compliance activities. Management and maintenance of related platforms. Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, Engineering, or related field. At least 4-6 years relevant and practical experience in an AV operations role. Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Deep understanding of hardware, structured cabling, based operating system and conferencing software platforms as it pertains to Microsoft Teams, Google Meet, Zoom, GoToMeeting and WebEx Deep knowledge of Room Booking Systems and Panels (Flowscape, Neat, Logitech...) Ability to understand, assess AV problems. Can lead multiple groups within IT, the Business and 3rd party vendors for AV installations and operational support. Can manage AV vendors. Can adhere to and align service operations to global design and direction. Provide escalation support and knowledge transfer for L1 and L2 support. Readiness to adapt to new technologies and upgrades in AV systems and booking systems. SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English is required. Competency in French or Spanish is an asset. Ability to work with minimal direction and little supervision. Strong organizational and project management skills, with excellent documentation abilities. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Demonstrated experience in understanding and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

POSITION SUMMARY To ensure the efficient operation of WSPs internal Compute services in the AMERICAS Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of Compute operations with a primary focus on the services within the designated Hub. MAIN RESPONSIBILITIES Related to Compute services and infrastructure: Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels. Performing routine and health maintenance. Managing upgrades & performance related activities. Identifying and correcting faults with services and infrastructure. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Oversight and support of all related service supplier and/or manufacturer activities. Proactive identification and resolution of issues before they affect service performance. Identifying any improvements that can improve service levels. Engaging in the problem management process. Technical peer review and approvals for all related changes. Support audit and compliance activities. Management and maintenance of related platforms. Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, Engineering, or related field. At least 4-6 years relevant and practical experience in a Compute operations role. Vendor certifications not a requirement, proven practical experience preferred. Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Proven experience and proficiency with below compute technologies and related activities: Technology solutions: Dell and HPE server Cisco UCS VMWare vCenter Products Nutanix HPE Storage (MSA, Nimble) Storage Cashing Technology (Nasuni, Talon, Pandora) Object Storage (EMC ECS, Azure, AWS) Archive product (Komprise, HubStore, Enterprise Vault) Backup Product (Veeam, Networker, DataDomain, Avamar, NetBackup, Commvault) Server sysadmin or similar role with in-depth hardware knowledge. Cloud sysadmin operating skill (e.g., Azure, AWS) Server operating systems (e.g., Windows, Linux). Server virtualization platforms (e.g., VMware, Hyper-V). Server and data security concepts and compliance requirements. Scripting and automation skills (e.g., PowerShell, Bash) for efficient server management and automation of routine tasks. Storage and backup technologies, including SAN, NAS, RAID configurations, data deduplication, and storage protocols (e.g., iSCSI, Fibre Channel). Backup access, data retrieval, data integrity and high availability. Data retention policies through system procedures. Testing to refine backup strategies to minimize recovery time objectives (RTO) and recovery point objectives (RPO). Disaster recovery planning, data migrations, and storage performance optimization. Optimizing server and storage performance, capacity, and reliability while considering growth projections and industry best practices. Understanding server, storage and backup regulation or laws, emerging technologies, and best practices. SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English is required. Competency in French or Spanish is an asset. Ability to work with minimal direction and little supervision. Strong organizational and project management skills, with excellent documentation abilities. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Demonstrated experience in understanding and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Application Deadline: 06/27/2024 Address: VIRTUAL61 - HomeRes - QC - BMO Job Family Group: Wealth Sales & Service Language Requirements for role: Strong verbal and written language skills in both French and English Certifications: Must have completed IFIC or CSC Work from home Availability to work between 10:00AM and 8:00PM EST Monday to Friday (37.5 hours per week) Understands customer needs and provides wealth and investment-related sales and service to BMO customers or prospects. Advises customers on wealth and investment strategies and products that meet customers objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed. Primarily outbound calls to customers to look proactively for opportunities to enhance customer experience by providing products that meet investment needs. There is the potential to take inbound calls should market conditions warrant it.Stays abreast of consumer needs, industry trends and best practices, and the regulatory environment as it relates to the products and services provided. Provides professional quality sales and service for customer and prospect inquires, issues and requests. Probes to understand customer needs and advises them through their unique investment needs. Achieves sales targets with a focus on relevant investment products. Manages all transactional outcomes of customer contacts or refers to appropriate internal business groups. Escalates complex or unresolved customer situations to senior managers as required. Performs any required documentation after completed customer interactions to ensure customers requests are accurately processed. Maintains current knowledge of investment markets, practices, and trends and integrates into customer conversations in a professional manner. Integrates marketing promotions and programs into customer conversations where appropriate. Maintains the confidentiality of customer and Bank information. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions. Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. High school diploma or equivalent work experience. Knowledge of competitive market place trends and product offerings. Knowledge of BMO Investment / BMO InvestorLine products and services. Completed Canadian Securities Course (CSC) or IFIC course / IIROC licensed as an Investment Representative Some understanding of Risk Management & Compliance. Specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits: $37,500.00 - $69,500.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

Application Deadline: 08/04/2024 Address: VIRTUAL61 - HomeRes - QC - BMO Job Family Group: Customer Solutions #B2COperations Please note that the selected candidate will have to come to the Montreal office twice per month. Analyzes new customer credit applications. Makes credit decisions / recommendations in accordance with credit-granting principles. Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs. Provides advice and guidance to assigned business/group on implementation of solutions. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Helps determine business priorities and best sequence for execution of business/group strategy. Conducts independent analysis and assessment to resolve strategic issues. Collaborates with internal and external stakeholders to deliver on business objectives. Builds effective relationships with internal/external stakeholders. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Designs and produces regular and ad-hoc reports, and dashboards. Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities. Supports the development of tailored messaging, which may include writing, editing, and distributing communications. Executes work to deliver timely, accurate, and efficient service. Adjudicates new credit applications within defined limits or recommends credit products based on sound credit granting principles. Completes credit analyses to adjudicate credit applications. Responds to incoming inquiries in a prompt and professional manner and escalates issues to superiors or other departments. Assists customers and conducts all credit and related transactions. Keeps current with established processes, policies, and regulations, and knowledge of products, credit policies, services, and relevant legal, regulatory, and technology requirements. May contact customers to obtain, clarify, or confirm information. Applies and documents sound credit granting applications and lending decisions. Follows security and safeguarding procedures to reduce credit/lending risks. Focus may be on a business/group. Thinks creatively and proposes new solutions. Exercises judgment to identify, diagnose, and solve problems within given rules. Works mostly independently. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 5 - 7 years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. 5 - 7 years of experience with first mortgage underwriting and related transactions - required. In-depth pipeline management experience - required. Experience with web based approval systems - required. Expert knowledge of real estate lending products, regulatory compliance and secondary market guidelines. Working knowledge of competitive marketplace and product offering trends. Working knowledge of credit policies and procedures. Working knowledge of credit scoring, portfolio management, and risk management concepts. Working knowledge of cash flow, credit, and evaluating collateral. Strong experience in credit financial analysis. Working knowledge of financial statements analysis and review of tax returns. Knowledge of lending products and processes Working. Knowledge of operational processes and supporting applications and policies - In-depth. Specialized knowledge from education and/or business experience. Verbal & written communication skills - In-depth. Collaboration & team skills - In-depth. Analytical and problem solving skills - In-depth. Influence skills - In-depth. This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits: $49,000.00 - $90,800.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

Position Summary WSP's Security Engineering and Operations Team is responsible for managing the global organization's security technologies and systems. The role of Director Security Operations reports directly to the Global Vice President Security Engineering and Operations and is responsible for leading our Security Operations Centre and working with the Manager of Incident Response and Manager of SOC Tools and Operations. This is primarily an internally facing role, although some interaction with clients and third parties may be required. Specific areas of responsibility may fall into any one of the following areas of Security Operations, as assigned by the staff's management. Security Analysis Threat and Vulnerability Management Network, Database, Server and Endpoint, and Application Security Penetration Testing Antivirus and Antimalware analysis Event Analysis Incident Response Ethical Hacking Management Privileged access management The Director of Security Operations will have multiple security-related roles within the organization. Their main goal will be to provide a secure computing environment for the organization to conduct their business. The global security operations team will have overlapping duties however each role will have more specifically focused duties. As such, the role and essential duties will fit into the below classifications most closely. The director will be responsible for the overall direction and planning for both the incident response and tools team, liaising with our contracted partner for Level 1 and 2 Security Operations, 24/7 incident response, Security tool management, etc. Incident Management Process and Forensics - assist in providing forensic capabilities for the incident management process when needed. Monitor and manage infrastructure logging for security, including perimeter network devices, malware prevention, and intrusion prevention. Definition and implementation of controls - Defines security configuration and operations standards for security systems and applications, including policy assessment and compliance tools, network security appliances, and host-based security systems. Develops and validates baseline security configurations for operating systems, applications, and networking and telecommunications equipment. Endpoint Protection Strategy - Formulate the companies' Endpoint protection strategy, including but not exclusive to malware, host intrusion, encryption, browser protection and hardware level security controls. Network infrastructure security - responsible for determining and maintaining the technical standards for configurations of routers, switches, firewalls, IPS and IDS devices. Privileged access management - responsible for maintaining our PAM toolset, ensuring least based privilege across the organization, including secret management and elevated account management. Leadership and People Responsibilities Director of two separate managers within the security organization, 2 nd level management of Incident response and tools teams. Displays leadership and independence in performing their role, with an ability to make complex decisions with limited input and review from senior staff. High level of personal integrity, and the ability to professionally handle confidential matters and exude the appropriate level of judgment and maturity. Assist in the hiring, training, and coaching of new and existing staff, and provide coaching to staff executing all aspects of information security and risk assessment and support. Develop positive working relationships with other team members and business partners and partner across teams to align with WSP internal and external client demands. Capable of rapidly assimilating and internalizing new complex business, technology, and risk management concepts and dependencies. Capable of clearly defining, presenting and selling recommended strategies to senior management teams in a business or technical context as appropriate. Critical thinker with strong problem-solving skills, project management skills; financial/budget management, scheduling and resource management. Able to interpret and apply laws, regulations, policies and guidance relevant to the organization information security objectives. Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate between specialized groups of business unit and IT professionals. Accommodation of schedule for international conference calls, limited travel within the regions you are responsible for. Ability to work with people from different backgrounds and cultures across the region and the world. Provide review feedback for analyst and other direct reports. Capacity Management within the SOC teams, including growth expectations, M&A onboarding etc. Finance/Budgetary Responsibilities Support the Global Vice President Security Engineering and Operations in developing the budget projections based on short-and long-term goals and objectives. Requirements: Required Related experience in information security, risk, compliance, or similar position Bachelor's degree or equivalent in Information Technology, Computer Science, Engineering or related field Certification in Information Security (CISSP, ISC, or CISM) practices and policies Knowledge of security technologies (encryption, data protection, network intrusion prevention, EDR, firewalls, privilege access, etc.) Knowledge of enterprise IT security concerns and technologies, including but not limited to VPNs, network security, encryption, authentication, application-level network protocols, PKI, IPSec, Firewall, SSH, SSL, , LAN/WAN, and TCP/IP Knowledge of security best practices with relation to applications, network and client setups Experience with IT Governance frameworks such as COBIT, ITIL and ISO 2700x, NIST Experience with governance, compliance, and audit within IT environments Experience of risk management, including risk analysis, mitigation, and monitoring Knowledge of information security regulations applicable to WSP Preferred Master's degree in information technology, Computer Science, Engineering or related field Knowledge of KQL, Python and PowerShell is a plus. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Hello Hello ! I'm Anissa, Recruitment Advisor for the employment agency Fed Supply, specialist by excellence in the areas of supply chain, logistics, transportation, and customer service - offering temporary and permanent jobs in the Grande Montreal region. Our team, experts in Supply Chain and Logistics, speaks your language and evolves in your worldI am looking for a US Customs Specialist for one of my clients in the retail industry. Based in Ville Saint-Laurent. If you have experience as a specialist in all US customs regulations, this is the position for you! Reporting to the Logistics Manager, your role will be, among other things, to carry out all the requirements needed to ensure compliance with customs activities in Canada and the United States. You will act as a resource person for customs compliance and provide support to the teams. More specifically, your main responsibilities are to : Ensure compliance of import and export operations with internal processes and U.S. and Canadian regulations. Take charge of projects, analyze new products and ensure compliance with regulations. Create reports, update and optimize compliance procedures. Act as a customs compliance resource and answer internal and external questions.You must : Hold a degree in logistics or a related field; A minimum of two years' experience in a similar position; Bilingual (French and English), both written and spoken; CSS certification; Mastery of Canadian and U.S. customs regulations; Ability to manage several projects at once, and perseverance. With a good sense of initiative and organization. Adaptable and flexible in the workplace. With communication and teamwork skills. Efficient in terms of speed of execution and respect for deadlines. Good analytical skills.

An opening has become available for a self-motivated and collaborative Safety Compliance Specialist to join a marine transportation business based in Burnaby! Reporting to the QHSSE Manager, this role is responsible for maintaining effective quality, health, safety, security and environmental programs, and plays a key role in the administrative function of the QHSSE department.This is a wonderful opportunity to contribute to a values-based safety culture within an organization that prides itself on upholding the highest possible standards of operation and is dedicated to maintaining and developing valued relationships with customers, communities, and the environment.What’s In It For YouThe starting salary is in the $75-85K range depending on skills and experience and you will also be enrolled in their bonus program. Their excellent benefits package is 100% employer-paid (this includes health, dental, vision and disability coverage), and they offer up to 8% employer match on employee pension contributions.What You’ll Do Lead and support the implementation of safety management proceduresConduct regular inspections audits and observations for compliance with regulatory and company policiesAttend field operations and other audits to review proceduresAct as a resource for employees regarding all QHSSE mattersSupport and participate in the workplace health and safety committeeAssist with company and vessel drills/exercises including planning, organizing and documentingConduct risk assessments, job hazard assessments and incident investigationsPrepare and issue safety related communications to employeesConduct new employee and contractor orientationsCoordinate and administer training programs and weekly operations/safety meetingsOther duties as requiredWhat You Bring3-5 years of experience in the marine transportation industry or a similar industryMinimum 2 years of experience in a similar Health, Safety and Environmental positionDegree, certificate, diploma or post-secondary education in Occupational Health and SafetySolid understanding of QHSSE systems, procedures, regulations and best practices ideally as it pertains to marine/petroleum transportationStrong proficiency in Excel, Word and PowerPointSuperior written and verbal communication skillsAbility to work under pressure with limited supervisionFantastic leadership skills and the ability to work in collaboration with othersA valid driver’s license and access to a vehicle are required

Stericycle/Shred-it est présentement à la recherche d'un Spécialiste Environnement, Santé et Sécurité.Horaire de 8h à 16h30, du lundi au vendredi, en mode hybride.Bilinguisme Anglais/Français essentiel, afin de desservir le territoire anglophone.Requis: 5+ années d'expérience dans le domaine Santé et SécuritéJoignez-vous à notre entreprise internationale leader dans son domaine et profitez de nos diverses opportunités d'avancement, afin de faire évoluer votre carrière!About Us:Are you looking to kickstart your career? Maybe you’re rejoining the workforce or seeking a career change? Stericycle is hiring now! We, as an essential business, are on the front lines as supporting the healthcare industry during the COVID-19 pandemic. This means that, in addition to our generous benefits, our team members enjoy better job stability and opportunities for advancement. We’ve also updated our policies and training to ensure that all our team members can safely serve our customers. We protect what matters.Position Purpose:Act as the primary EHS contact and subject matter expert (SME) for Stericycle Operations related to compliance with the company’s EHS Programs and Policies. The role is pivotal to mitigating Stericycle’s exposure to risk by leading, planning, coordinating, and implementing the company’s EHS management systems in their respective geographical areas. This requires the application of EHS engineering principles, such as job safety analyses, task-based evaluations, EHS Management systems technology and root cause analysis to prevent or correct unsafe working conditions and regulatory compliance issues. The overarching goal is for tactical EHS professionals to prevent and correct unsafe working conditions and behaviors as well as those that may impact our regulatory compliance.Key Job Activities:Support Districts in rolling out Safety Programs. Ensure programs are received and locations know how to implement them. Provide guidance and track implementationSupport Training Program Delivery – provide materials and validate on-time delivery. Ensure that all locations have access to the training programs and the training calendar and support them in delivering the training in accordance with the schedule.Put together Prevention activities and campaigns to support safety efforts or to address a particular situationEnsure incident information, including investigation, corrective actions and days away from work, entered in SEMS is complete and accurate. Follow up/visit the site to ensure that the quality of the investigation is sufficient and that the corrective actions most appropriate for the situation have been identifiedMonitor the implementation of Safety Corrective Actions. Ensure all identified corrective actions are actually being put in place and that they are effective.Track Monthly Safety Inspections and Safety Improvement Committee meetings and ensure all are done on time and completely. Identify any significant issues for follow upPerform Quarterly Safety and Permit Compliance Inspections in accordance with pre-established schedule. Work with District and Permit Compliance teams to address any issued identifiedSupport District with Safety related questions (expertise), training delivery, safety meetingsConduct JHA as required – especially when new equipment or processes are being implementedLeads the Corporate Fleet Safety and Security teams with all related matters affecting the Canadian operations and monitor compliance with Corporate policies and programsPerforms other duties and responsibilities, as assignedOur Promise:Stericycle is committed to attracting and retaining a diverse workforce, and to valuing unique perspectives and identities. We foster a culture of belonging that encourages, supports, and celebrates the diverse voices of our team members. It fuels our innovation and strengthens our connection to our customers and the communities we serve. We are proud to be an equal opportunity employer. All employment is decided on the basis of qualifications, merit, and business need. Bachelor’s Degree in a Health and Safety related programs or the equivalent in related work experience7+ years of experience in safety field. Bilingual English/French is requiredCanadian Registered Safety Professional (CRSP) Certification is desirable

The Opportunity: WSP is currently seeking a Engagement Specialist/Field Ambassador to join our Planning team located at our Toronto office. Reporting to the Manager, this position will primarily involve public and client communications and coordination in support of major infrastructure projects in the Greater Toronto Area. The successful candidate can expect to be challenged in a variety of tasks undertaken in a fast-paced and dynamic business environment. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAre WSP What you can expect to do here: Meetings and correspondence with members of the public; Coordination of multi-stakeholder meetings; Develop professional rapport with the project team and community members; Regular client correspondence; Attend progress meetings as required for coordination purposes; Tracking and recording public interactions, including monthly reporting; Support during public consultation processes including the preparation of communication materials and public notifications; Conduct periodic site visits; and Other duties as assigned. What you'll bring to WSP: University degree or college diploma in Planning, Communications, Public Relations, Community Engagement or related field; Up to 1-3 years of progressive experience in a municipal or consulting environment; Superior skills in public consultation/communication; Strong analytical skills with the ability to collect, organize, query, analyze, and effectively communicate information; Highly motivated, organized, flexible, enthusiastic team player committed to upholding our reputation for delivering high quality service; Excellent written and oral communication and time management skills; and Valid Ontario Driver's License and access to a car. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Application Deadline: 05/07/2024Address: VIRTUAL61 - HomeRes - QC - BMOJob Family Group:Retail Banking Sales & Service Work Schedule: Candidates must be available and flexible to work from Monday to Sunday, from 8am-9pmUnderstands customer needs and provides small business banking sales and service to BMO customers or prospects. Advises customers on small business banking strategies and products (including credit cards) that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed.Handles customer inquiries in an informed, professional, and efficient manner.Probes to understand customer needs and provide advice related to small business banking and credit card strategies that meet their objectives.Manages all transactional outcomes of customer calls or defers to appropriate internal business groups.Escalates complex or unresolved customer situations to senior managers as required.Performs any required documentation to ensure customer's requests are accurately processed.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations in a professional manner.Integrates marketing promotions and programs into customer conversations where appropriate.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Completed high school education, or equivalent work experience.Knowledge of small business and credit card products.Term Investment Qualified (as required).Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits:$37 500,00 - $69 500,00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Specialist Solution Design is responsible for producing technology solutions aligned with Business Objectives within a specific field of expertise and associated set of technology capabilities. This is achieved through Consultation - participating to workshops with various stakeholders, understanding user & business requirements, researching data, and technological capabilities. The mandate participating in developing the roadmap within the domain(s) of expertise; making assisting in recommendations to ensure components relevant; otherwise trigger introduction of new technology as well as containment or retirement.  Main Responsibilities Project Delivery •            Participate in activities related to the delivery of technology solutions or software development: user stories gathering, fit/gap analysis, RICEFWs tracking, configuration, solution design, functional testing.•            Provide domain(s) expertise for delivery of projects.•            Support Solution Designer, Solution Architect and System Integrator •            Assist with QA testing strategy and work with the functional team in with domain(s) of expertise.•            Assist with security strategy and work with the functional team in with domain(s) of expertise. •            Assist with change management strategy and work with the functional team in with domain(s) of expertise. •            Assist with estimating efforts of work breakdown structure elements associated with domain(s) of expertise. •            Support stabilization•            Assist with transition-to-core activities.  Technology Blueprint / Software Design •            Participate in workshops with different stakeholders to determine scope. •            Participate in medium/high complexity blueprint. •            Responsible for delivering of blueprint.•            Ensure deliverables comply with CN guidelines and Information Security  RequirementsEducation/Certification/Designation •            Bachelor’s degree in business, Computer Science, Computer Engineering, Electrical Engineering, a related field of study, or equivalent work experience  Skills/Knowledge •            Good knowledge in domain(s) of expertise •            For SAP, Good knowledge of SAP solution•            Familiar with Agile and Waterfall project methodologies •            Good knowledge of software development, telecom, infrastructure, or Industrial IoT technologies •            Very good technical documentation skills •            Good communication and presentation skills •            Knowledge of IT security principles •            Very good systems engineering or development knowledge. •            Sense of prioritization for meeting deadlines •            Very strong knowledge in one domain (specialty)Specialities•            Must-Have: Experience in Assets Accounting (FI-AA) and Project System (FI-PS)•            Should-Have: Knowledge on other modules SAP FI (GL), (CO) and integration FI with PM•            Should-Have: Supporting or implementing SAP FI in ECC or S4 Hana•            Should Have: Experience in Agile methodology.•            Nice to Have: S4 Hana certification.Experience  •            Minimum > 5 years of overall work experience •            Experience designing and deploying solutions in domain(s) of expertise.   About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience. 

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job Summary  The role of Specialist Solution Design is responsible for producing technology solutions aligned with Business Objectives within a specific field of expertise and associated set of technology capabilities. This is achieved through Consultation - participating to workshops with various stakeholders, understanding user & business requirements, researching data, and technological capabilities. The mandate participating in developing the roadmap within the domain(s) of expertise; making assisting in recommendations to ensure components relevant; otherwise trigger introduction of new technology as well as containment or retirement.  Main ResponsibilitiesProject Delivery •           Participate in activities related to the delivery of technology solutions or software development: user stories gathering, fit/gap analysis, RICEFWs tracking, configuration, solution design, functional testing.•           Provide domain(s) expertise for delivery of projects •           Support Solution Designer, Solution Architect and System Integrator •           Assist with QA testing strategy and work with the functional team in with domain(s) of expertise •           Assist with security strategy and work with the functional team in with domain(s) of expertise •           Assist with change management strategy and work with the functional team in with domain(s) of expertise •           Assist with estimating efforts of work breakdown structure elements associated with domain(s) of expertise •           Support stabilization•           Assist with transition-to-core activities  Technology Blueprint / Software Design •           Participate in workshops with different stakeholders to determine scope •           Participate in medium/high complexity blueprint •           Responsible for delivering of blueprint•           Ensure deliverables comply with CN guidelines and Information SecurityRequirementsEducation/Certification/Designation • Bachelor’s degree in business, Computer Science, Computer Engineering, Electrical Engineering, a related field of study, or equivalent work experience  Skills/Knowledge •           Good knowledge in domain(s) of expertise •           For SAP, Good knowledge of SAP solution•           Familiar with Agile and Waterfall project methodologies •           Good knowledge of software development, telecom, infrastructure, or Industrial IoT technologies •           Very good technical documentation skills •           Good communication and presentation skills •           Knowledge of IT security principles •           Very good systems engineering or development knowledge •           Sense of prioritization for meeting deadlines •           Very strong knowledge in one domain (specialty)  Specialities•           Must-Have: Experience in Tax (Tax on sales and purchases, Sales tax & use tax, Withholding tax) for Canada and US.  Vertex O series.   •           Should-Have: Knowledge on other modules SAP FI (AP), (AR) •           Should-Have: Supporting or implementing SAP FI in ECC or S4 Hana•           Should Have: Experience in Agile methodology•           Nice to Have: S4 Hana certification  Experience  •           Minimum > 5 years of overall work experience •           Experience designing and deploying solutions in domain(s) of expertise CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience. 

 At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Specialist Solution and System Integration (Outside/Inside Plant, Data Center & Edge environments) is responsible for the successful deployment and operations of critical infrastructure, technology solutions, systems, and services.  The Specialist ensures that all business requirements are met by project delivery and support function (24/7 on rotation basis) to optimize the global evolution of CN’s I&T supporting infrastructure.   This key role will be responsible for ensuring availability, reliability, performance, resiliency, and physical security of all I&T governed physical environments. This position requires strong analytical, judgement, and technical leadership skills to take critical technical delivery & operational decisions on all IT facilities infrastructure supporting CN Train Operations.  The Specialist will be responsible for overseeing all aspects of IT Facilities operations including facility infrastructure testing, preventive maintenance, service delivery, quality assurance, adherence to corporate standards/processes, oversight of all internal-customer hardware assets within the datacenter, and continuous operational improvement. In addition will be managing external contractors and professional service partners.   Main responsibilities The Specialist Solution and System Integration is responsible for the following activities:Integration ·       Engage with internal and external customers to capture requirements.·       Translate the technology solution architecture into engineering standards & specifications.·       Ensure that solution designed meet all business requirements.·       Establish deployment/migration strategy and guide delivery and operations teams.·       Manage all aspects of critical data center and outside plants supporting infrastructure delivery (electrical and mechanical).·       Enforce and revise as needed all MOPs, SOPs & EOPs and company practices, documentation, and processes, including business continuity and physical security management. ·       Follow the Change and Release Management processes by initiating Change Controls and executing cut-over plans.·       Foster strong vendor relationships relating to IT Operations ·       Drive strategic operational proof of concepts and pilot projects to support ongoing data center and outside plant evolution.·       Coordinate with internal and external customers/partners to ensure proper notification and communication.·       Provide technical consultation and leadership within projects and CN teams to develop, recommend and oversee delivery of various solutions aligned with corporate vision.·       Contributes to capital (CAPEX) and operational (OPEX) budgeting.Operations ·       Coordinate maintenance windows for installation, upgrades, and lifecycle of CN technologies with business owners and technicians in the field.·       Operate efficiently to achieve required uptime and service level agreement (SLA) compliance.·       Manage maintenance programs and ensure schedule is adhered to and coordinate with production requirements objectives.·       In the event of a major outage, manage and escalate the situation in adherence to current escalation procedures and disaster recovery plans.·       For support issues during project migration or deployment, determine appropriate resolution/solution through root cause analysis and impact analysis.·       Define and maintain engineering and configuration standards.·       Follow the Change and Release Management processes by initiating Change Controls and executing cut-over plans.·       Develop & manage site specific procedures, maintenance schedules and support contracts.·       Prepare to offer 24/7 support periodically (L2/L3).·       Develops, implements, and coordinates procedures, maintenance standards/schedules and works to proactively improve existing standards to support site operations. Continuous Service Improvement ·       As part of the CSI (continual service improvement), the Specialist will drive improvements to maximize operating effectiveness.·       Continuously review and optimize existing and, if necessary, develop new processes and procedures to continuously improve overall operations and drive standardization and efficiencies as the business develops·       Transition-to-core: update of documentation, systems, training, and presentation·       Research emerging technologies - Drives IT Facilities initiatives related to cost efficiency, uptime requirements, environmental responsibility, and physical site security. Governance ·       Apply and ensure compliance with all appropriate CN I&T standards (e.g., Security, Architecture, Project Delivery Methodology, SOX, etc.)·       Supports Product Management function by maintaining scalable operations model with well documented roadmap.  Organizational impact Decision Making & ImpactsThe Specialist facilitates technical approach to Operations. This role will take key decisions by providing clear analysis and justifications to all aspects of CN IT Facility and Fiber Operations. Level of Interaction/InfluenceThe Specialist position interfaces directly with many key stakeholders of the organization including:·       Facilities Management ·       I&T Operation Center (ITCC) and Telecom Network Operations Center (TNOC)·       I&T SME’s, internal and external including third party vendors and CN partners (e.g., S&C)·       Business Departments and all CN employees involved in core business activities. Employees Supervised/Org StructureThe Specialist reports to the SOMRequirementsEducation/Certification/Designation·       College degree or equivalent experience and knowledge·       Engineering degree an asset ·       Data Center Certifications preferred.·       Fiber Optic Certifications preferred.General Skills/Knowledge·       In depth knowledge of core data center and edge facilities critical systems, including generators, UPS systems, fuel systems, switchgear, power distribution equipment, chillers, computer room air handlers, fire detection/suppression and building monitoring systems.·       Basic knowledge and experience with fiber optic outside plant with focus on construction management·       General understanding of IT ecosystems, particularly for large companies·       Proficiency with equipment specifications, contract terms, and bidding processes·       Ability to implement strategic direction to achieve results consistently.·       Process driven and able to turn strategy into tactical actionable tasks.·       Plans and recommends modifications or additions to the supporting infrastructure while considering uptime, capacity, and environmental responsibilities. ·       Excellent verbal/written communication and interpersonal skills ·       Very good prioritization capabilities Experience ·       Minimum of 5 years facilities experience in mission critical environments.Assets·       Knowledge of ITSM tools (e.g., Service Now) ·       Adept at project management ·       Organisational & process training (e.g., ITIL)·       Knowledge of DCIM tools·       Transportation or rail related experience·       Familiarity with financial management (CAPEX & OPEX) ·       Experience with IT transformational initiatives·       Experience with Fiber Outside Plant Working Conditions·       Support 24/7 business·       Part of on call rotation About CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience. 

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Solution and System Integration is responsible for the management of the Telecom Lab of the various I&T Telecom teams (Integration, Delivery, Operations) and warehouse. The integrator ensures that all business and project requirements are met and contributes to the global evolution of CN’s I&T. The integrator is a key player in the team, ensuring the technology delivered is secure, reliable, available, resilient, performant, and aligned with safety standards per business requirements. Main ResponsibilitiesLab Infra : ·       Maintain LAB infrastructure devices that provide connectivity to different devices and solutions (Cisco, Nokia, Arista, Ixia, and other platforms). ·       Install devices (routers, switches, servers, wireless controllers, etc.) and cabling. ·       Keep up-to-date documentation that reflects the configuration, inventory, and lifecycle of the lab equipment. ·       Maintain an organized and clean LAB environment. ·       Managed the requests for lab testing from the stakeholders. ·       Ensure the LAB is maintained at industry standard quality levels. ·       Maintain LAB applications and Servers.   Certification of Devices and Solutions : ·       Work with stakeholders to setup test environments for telecom solutions and devices. ·       Work with stakeholders to build test plans. ·       Maintain and execute test plans. ·       Validate test results and provide test results. ·       Open tickets with manufacturer/vendor to help resolve bugs. ·       Stay up to date on software and hardware end-of-life status for devices. ·       Cisco: o   Familiar with SDN Technology. o   Familiar with Catalyst routers and switches. o   Familiar with Cisco ISE and DNS. o   Familiar with Cellular technology. o   Familiar with L3 VPN, ISIS, BGP, VLAN, DMVPN, IPSec, GRE, QoS.   ·       Wi-Fi: o   Familiar with Catalyst Wireless Controllers. o   Familiar with Catalyst Wireless Access Points. o   Familiar with Cisco Prime and DNA. o   Familiar with radio technology. ·       Video: o   Familiar with Genetec Security Center. o   Familiar with Axis cameras and product line.   ·       Nokia: o   Familiar with MPLS networks. o   Familiar with SR routers. o   Familiar with SDP, LDP, EPIPE, L2 and L3 VPN, ISIS, BGP, QoS.   ·       IXIA: o   Familiar with IXIA platform. o   Familiar with scripting and automating test cases.   Staging : ·       Stage telecom devices to be deployed in the field as requested by stakeholders.   Warehouse : ·       Create strategy for optimal space utilization. ·       Dispose of old equipment through disposal process. ·       Receive equipment and put in inventory. ·       Ship equipment to the field using our carrier.   Other: ·       Maintain an up-to-date knowledge of devices used at CN and their use-cases. ·       Configure the various network elements according to the specifications provided by the project team. ·       Work with Project managers during the planning phases and identify deployment steps and risks. ·       Analyse project requirements to determine the test/validation strategy. ·       Develop and execute methods for the certifications and validation of devices. ·       Oversee the evolution of test tool technology with Product Management team and Vendors. ·       Communicate with vendors regarding device bugs and issues (create vendor tickets for support). ·       Generate test results and present them to the stakeholders.   Technology Specifics ·       5 years of relevant technical experience in Telecom /IT industry. ·       Good knowledge of Wi-Fi technology. ·       Good knowledge of Nokia MPLS technology. ·       Good knowledge in LAN/WAN technologies (BGP, DMVPN, VLANs, DHCP, LAN Sec, etc.). ·       Knowledge in testing and automation tooling (IXIA traffic generator, WAN Emulator). ·       Understanding of Security (Zoning, VLAN, VPRN, IPS/IDS, etc.).   Assets: §  Technical certifications (e.g., Cisco CCNA/CCNP). §  Familiar with SDN technology. §  Familiar with any of the following (Juniper, Arista, Riverbed, Ciena, Actelis). §  Familiar with Datacenter technologies (Leaf and spine technology). §  Automation programming/scripting (Python, Ansible).   Requirements Education/Certification/Designation ·       Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, a related field of study, or equivalent work experience   Skills/Knowledge ·       Leadership skills and ability to influence and guide others on technical matters and methodology. ·       Ability to clarify requirements and ensure solution meets business needs. ·       Ability to work on multiple projects in parallel and meet deliverables dates. ·       Proven experience delivering technology projects involving multiple parties. ·       Very good technical documentation skills. ·       Very good communication and presentation skills. ·       Strong sense or prioritization for meeting deadlines. ·       Fluent in French and English.   Working Conditions ·       This role supports multiple departments including critical operations. ·       This role is 4 days a week in the Montreal CN headquarters office/LAB. ·       This role requires you to be able to install and decommission equipment. ·       8 hours/day with possibility of paid overtime. ·       Flexible work schedule.About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job Summary The role of Specialist Solution Design is responsible for producing technology solutions aligned with Business Objectives within a specific field of expertise and associated set of technology capabilities. This is achieved through Consultation - participating to workshops with various stakeholders, understanding user & business requirements, researching data, and technological capabilities. The mandate participating in developing the roadmap within the domain(s) of expertise; making assisting in recommendations to ensure components relevant; otherwise trigger introduction of new technology as well as containment or retirement.Main Responsibilities Project Delivery ·       Participate in activities related to the delivery of technology solutions or software development: user stories gathering, fit/gap analysis, RICEFWs tracking, configuration, solution design, functional testing.·       Provide domain(s) expertise for delivery of projects ·       Support Solution Designer, Solution Architect and System Integrator ·       Assist with QA testing strategy and work with the functional team in with domain(s) of expertise ·       Assist with security strategy and work with the functional team in with domain(s) of expertise ·       Assist with change management strategy and work with the functional team in with domain(s) of expertise ·       Assist with estimating efforts of work breakdown structure elements associated with domain(s) of expertise ·       Support stabilization·       Assist with transition-to-core activities ·       Technology Blueprint / Software Design ·       Participate in workshops with different stakeholders to determine scope ·       Participate in medium/high complexity blueprint ·       Responsible for delivering of blueprint·       Ensure deliverables comply with CN guidelines and Information SecurityRequirementsEducation/Certification/Designation ·       Bachelor’s degree in business, Computer Science, Computer Engineering, Electrical Engineering, a related field of study, or equivalent work experienceSkills/Knowledge ·       Good knowledge in domain(s) of expertise ·       For SAP, Good knowledge of SAP solution·       Familiar with Agile and Waterfall project methodologies ·       Good knowledge of software development, telecom, infrastructure, or Industrial IoT technologies ·       Very good technical documentation skills ·       Good communication and presentation skills ·       Knowledge of IT security principles ·       Very good systems engineering or development knowledge ·       Sense of prioritization for meeting deadlines ·       Very strong knowledge in one domain (specialty)Specialities·       Must-Have: Experience in SAP General Ledger (FI-GL) and/or Controlling (FI-CO) with S4 HANA·       Should-Have: Knowledge on other modules SAP (CO), AP, AR… and integration with 3rd parties·       Should-Have: Supporting or implementing SAP FI in ECC or S4 Hana·       Should Have: Experience in Agile methodology·       Nice to Have: S4 Hana certificationExperience  ·       Minimum > 5 years of overall work experience ·       Experience designing and deploying solutions in domain(s) of expertise.About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Specialist System Design is to take ownership of the detailed functional design and production of subsystem components, whether based on a packaged solution or on custom development.This requires working with product management, architecture, internal business clients, operations officers, and end users to understand the End-to-End architecture, requirements, expected use-cases and interfaces of the subsystem components.This role also implies working with other System Designers in the team to ensure consistent application of the process and best practices expected all members. System Designers are also involved in the development, testing, integration, delivery, and support phases of the project.Main ResponsibilitiesWorks with managers, product management, architecture, and other members of system design team to drive best practices during the delivery of a system and to support the initial support phases.System Design·      Analyze sub-system component issues and/or business requirements to design effective, high-availability, business-critical solutions.·       Understand the proposed high-level architecture and transpose it into subsystem component functional and non-functional requirements.·       Produce all associated design documentation expected within a rigorous System Engineer process.·       Follow standards and best practices to ensure the system design is maintainable and sustainable for the complete subsystem component lifecycle.·       Follow standards and best practices to ensure reliability, safety, and cybersecurity standards are imbedded in the design of the subsystem.·       Work with other System Designers to adopt, improve, and enforce best practices.·       Understand rail subsystem architectures to develop specifications on technical design aspects (hardware, software, and Cloud integration)·       Design and propose enhancements and modifications to the subsystem architecture.·       Work with CN personnel in the various business units (Regulatory, Network Operations, Mechanical, I&T Operations, etc) to ensure all requirements are properly designed.Delivery & Quality ·       Work with Project Managers to identify design, build, lab testing, and field testing deliverables with associated estimates, including technical risks·       Work with the development team to ensure system design is fully understood and developed with high quality.·       Define the deployment plan of the software and/or the hardware with internal business clients and support validation and verification activities performed by field personnel.·       Ensure compliance to technical specifications by overseeing subsystem development, test strategy definition, test procedure creation and execution.·       Work with quality leads, management, and QA to constantly monitor quality KPI’s and implement design improvements.·       Apply and ensure compliance with all appropriate CN I&T standards (Security, Architecture, Project Delivery Methodology, SOX, Telecom, Software Engineering)·       Engage external suppliers and work with internal business clients, supply management, and regulatory teams for the delivery, support, and improvement of new and existing services.·       Manage supplier roadmaps (hardware & software) based on CN strategy and needs.·       Define, implement, and maintain software and software configuration of CN components.·       For smaller projects, development of software solutions using:o   Linux command line (preferably RedHat Enterprise Linux)o   Bash scripting languageo   Pythono   C++, including GCC, makefile or cmakeo   GIT Repositorieso   Rest API server implementation and queries·       Understanding system network configuration for the modification, creation, and debugging using:o   Traffic flow control mechanismso   iptables and nftableso   DNS, SNMP, SSH, SSL·       Understanding cloud-based infrastructure (Google, Azure, AWS) solutionso   Cloud orchestrationo   Cloud data integrationo   Hybrid Integrationo   Integration Platform as a Service·       Support segment testing of system software and configuration.·       Define, execute, and report pilot testing of new solutions.·       Follow Change and Release Management processes by initiating Change Controls requests and executing cut-over plans.·       Investigate production, deployment, and migration issues in the lab environment to determine appropriate corrective actions, impact analysis, and root causes.·       Operationalization of new solutions via documentation, training, and demos.RequirementsEducation/Certification/Designation·       Bachelor’s degree in computer engineering, software engineering, electrical engineering, computer science, or equivalent degree and experienceSkills/Knowledge·       Excellent oral, written and presentation skills.·       Detailed understanding of industry standard system engineering and design principles.·       Expertise in the redaction, review, and validation of compliance of system requirements.·       Ability to analyze, design and document detailed designs.·       Proficient in documentation of model, performance, capacity planning, and strategic technical decisionExperience·       Minimum 7 years overall work experience·       Minimum 7 years in system or software engineering and design including writing business and technical requirements·       Minimum 2 years in Cloud integration·       Minimum 2 years in a leadership role of leading developers·       Proficient in software programming technologies in following area of expertise:o   Linux command line (preferably RedHat Enterprise Linux)o   Bash scripting languageo   Pythono   C++, including GCC, makefile or cmakeo   GIT Repositorieso   Rest API server implementation and queries·       Understanding system network configuration for the modification, creation, and debugging using:o   Traffic flow control mechanismso   iptables and nftableso   DNS, SNMP, SSH, SSL·       Understanding cloud-based infrastructure (Google, Azure, AWS) solutions.o   Cloud orchestrationo   Cloud data integrationo   Hybrid Integrationo   Integration Platform as a ServiceAssets·       Experience in working with Agile and DevOps development organizations.·       Managing lifecycle of delivery of complex software solution.·       Experience with executive presentations.Working Conditions·       In office presence required 3 days a week.About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us! Job Summary CN harnesses the power of information every minute of every day to make better decisions. Almost every aspect of our business relies on technology; this is why CN invests around $100 million every year on I&T projects and infrastructure. And with close to 1,000 in-house employees, CN’s I&T team is more than a first-class technology shop - they’re railroaders, dedicated to enabling our people to work better and to helping our trains run safely.  The role of Specialist Solution Management will provide technical and/or functional subject matter expertise (SME) to other team members and will coordinate / provide directions to other IT stakeholders involved in maintaining the integrity and evolution of the products he/she is accountable for.  He/she will ensure those products do perform within the agreed upon SLA, are aligned to IT Standards (Security, Architecture, etc), meet our support excellence standards and are kept current at all time. This role acts as first escalation contact during problem resolution and will keep business stakeholders informed on progress. On life cycle and product evolution management activities (enhancements), this role evaluates impacts to the products under his/hers responsibilities and will provide direction and coordination’s to teams involved in product. On projects, this role provides SME knowledge and lead T2C activities to ensure smooth transition to operations of new product just being built.    Working Conditions ·       Pressure to meet changing priorities and deadlines ·       Respond to emergency situations, including some overtime Responsibilities ·       Triage application issues. May involve resolving the issues or coordinating with third party vendors or other internal parties for support. Ensure that issues are resolved, perform root cause analysis, and take any further action to ensure issue does not reoccur. Includes proactively making application changes to auto-correct off-hour processing. ·       Coordinate system and application changes. These could be changes within the application affecting other areas, or outside the application that will affect target application. Ensure all parties are involved and prepared for application changes, ensure quality assurance testing is performed, and required approvals are obtained. ·       Interact with third party vendors, and business owners, on changes, priorities, critical periodic processes, etc. ·       Ensure interfaces with other applications are functional. ·       Ensure security and confidential information is protected from inside and outside access. ·       Manage notifications and emails related to scheduled processes. ·       Manage scheduling of batch processing. ·       Ensure documentation is up to date and meets requirements. ·       On-call support. Requirements Experience ·       5+ years of knowledge in the implementation, integration, configuration, support and management of production systems (or similar role) ·       Intermediate+ support Linux and .Net applications (functional and technical)·       Intermediate+ knowledge of DB - SQL·       Azure and Google Cloud certifications associate level minimum or equivalent experience working with cloud bases applications such as writing automation scripts with powerShell or python and working with pipelines·       Basic knowledge of docker and kubernetes·       Advanced level in understanding and debugging message flows using wireshark, tcpdump or equivalent trace toolsDevops knowledge, CICD, python and java ·       Prior experience in supporting web applications ·       Experience in a 24/7 support environment Education/Certification/Designation ·       Bachelor in Computer science, Information Systems, or equivalent degree or work experience Skills/Knowledge ·       Strong analytical and troubleshooting skills ·       Excellent time management, interpersonal and communication skills (verbal and written), with high proficiency in English ·       Able to communicate with all levels of the company ·       Ability to lead others to achieve results ·       Ability to share and collaborate within team (knowledge sharing) ·       Ability to multi-task in a constantly evolving environment ·       Availability outside of working hours for escalation during problem investigation/resolution or planned off hours work Assets ·       ITIL certification (ITIL Foundations 2011) ·       Experience in system documentation and application of structured systems engineering processes ·       Experience in IT solution support and evolutionThis position is posted as a grade 7. For internal candidates, note that the grade level of the position may adjust based on the employee's experience.   About CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

Hello Hello ! I'm Anissa, Recruitment Advisor for the employment agency Fed Supply, specialist by excellence in the areas of supply chain, logistics, transportation, and customer service - offering temporary and permanent jobs in the Grande Montreal region. Our team, experts in Supply Chain and Logistics, speaks your language and evolves in your worldHello Hello ! I'm Anissa, Recruitment Advisor for the employment agency Fed Supply, specialist by excellence in the areas of supply chain, logistics, transportation, and customer service - offering temporary and permanent jobs in the Grande Montreal region. Our team, experts in Supply Chain and Logistics, speaks your language and evolves in your worldI am looking for a US Customs Specialist for one of my clients in the retail industry. Based in Ville Saint-Laurent. If you have experience as a specialist in all US customs regulations, this is the position for you! Reporting to the Logistics Manager, your role will be, among other things, to carry out all the requirements needed to ensure compliance with customs activities in Canada and the United States. You will act as a resource person for customs compliance and provide support to the teams. More specifically, your main responsibilities are to : Ensure compliance of import and export operations with internal processes and U.S. and Canadian regulations. Take charge of projects, analyze new products and ensure compliance with regulations. Create reports, update and optimize compliance procedures. Act as a customs compliance resource and answer internal and external questions.You must : Hold a degree in logistics or a related field; A minimum of two years' experience in a similar position; Bilingual (French and English), both written and spoken; CSS certification; Mastery of Canadian and U.S. customs regulations; Ability to manage several projects at once, and perseverance. With a good sense of initiative and organization. Adaptable and flexible in the workplace. With communication and teamwork skills. Efficient in terms of speed of execution and respect for deadlines. Good analytical skills.

Location: Fredericton, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Position SummaryFredericton, N.B. (CAN), OnsiteThales requires a Cybersecurity Specialist with proven experience working with Enterprise, Industrial, Critical Infrastructure (CI), and Operational Technology (OT) environment. As a Cyber Security Specialist, you will possess a good understanding of industrial control systems (ICS) fundamentals. You will also have hands-on experience in assessing, troubleshooting, and securing control systems, working with various vendors, and be knowledgeable with communication protocols such as TCP/IP, MODBUS, ICCP, DNP3, RTU, OPC, HMI, PLC, distributed control system (DCS) and supervisory control & data acquisition (SCADA). You also must be able to evaluate the network architecture, distinguish the Enterprise (IT) and OT environment and identify cyber risks at each Purdue level.In addition, the Cybersecurity Operations Centre (CSOC) team will rely on your contribution to perform an in-depth analysis of digital artifacts, identify malicious operations, and evaluate the real impact to solve in a quick and efficient manner. Previous work experience in ICS/OT and Cybersecurity consulting is vital for this role.Essential Functions / Key Areas of Responsibility The Cybersecurity specialist is responsible for providing business-driven, cost-effective advice on the management of risk and security vulnerabilities for Enterprise (IT) and Operational Technology (OT) customers. You will support the development of Cybersecurity practices including but not limited to:Cyber ConsultingDeliver IT and OT assets discovery including logical and physical site assessments.Recommends implementation of new OT controls across provide more cost-effective risk mitigation.Deliver Cyber Risk assessment for IT or OT environment including security architecture and design review.Support the architecture design and recommend enhancement of Cybersecurity capabilities in OT environment.Member of the Cyber Design Authorities (CDA) for projects.Deliver reports with pragmatic solutions and provide actionable recommendations.Lead technical workshops to support the risk assessments activities.Cyber Security Operation (CSOC)Provide guidance in designing, implementing, enhancement, and maintaining the CSOC platform (SIEM, log management systems, correlation engine, EDR, and SOAR).Provide technical guidance to CSOC team technical analysis.Point of escalation for CSOC analysts in support of cybersecurity investigations.Support threat-hunting activities, looking for anomalies. Ingest, analyze, and contextualize data and turn that into intelligence for threat assessment and risk management.Train, coach, and mentor the CSOC team.Cyber Range and TrainingContribute to developing training materials and content.Research and contribute to building new threat scenarios and attack patterns.Support new integrations of various technologies into the Cyber Range infrastructure.Conduct live Cyber training exercise and simulations.Document findings and share post-exercise feedback to participants.Minimum QualificationsBachelor's degree in engineering, computer science, cybersecurity or related IT fields or job experience equivalent with a minimum of eight (8) years of experienceOver 5 years of related experience working in ICS and Operation Technology (OT) environment.Over 5 years of related experience on a Computer Incident Response Team (CIRT) or a Security Operations Center (SOC)Candidate must have a proven experience supporting System/Network Architecture, Cybersecurity consulting and fundamentals with Industrial Control Systems (ICS), Operational Technology (OT).Vendor specific training and certifications: IBM QRadar, Splunk, Palo Alto, FireEye, Cisco, Microsoft, Amazon (AWS)Knowledgeable with NIST Cybersecurity Framework (CSF), ISA/IEC 62443, NIST800-82, MITRE ATT&CK and d3fend If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! Special Position RequirementsSchedule: 40 hrs. per week. Available for on-call or emergency. Physical Environment: Cybersecurity Operation Center, Cyber Range, Cyber Labs. Travel: Yes, NDEC facility and customer sites as needed.Customer Location Based or Site Visits: within North America. What We offer Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: •Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, t ravel insurance, Employee Assistance Plan and Well-Being program.• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.•Company paid holidays, vacation days, and paid sick leave. •Voluntary Life, AD&D, Critical Illness, Long-Term Disability.•Employee Discounts on home, auto, and gym membership. Why Join Us? Say HI and learn more about working at Thales click here . #LI-Hybrid #LI-PD1 Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.