Overview of salaries statistics of the profession "Technical Support Administrator in Canada"

DescriptionFortinet is looking for an experienced Technical Support Expert to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. You are familiar with the Security Operation Center environment and know well how to deploy and customize SOC tools, including implementing all the integrations required to make the job of SOC Analysts effective. You are able to design scripts to accomplish a wide variety of tasks and are able to implement and customize the automation of responses to security threats. You are able to assess the needs of a SOC environment and provide advice as to what steps should be taken to outfit a SOC environment. FortiSOAR -- Security Orchestration Automation and Response You would provide support as part of two related services we offer to our customers who purchase FortiSOAR - www.fortinet.com/products/fortisoar •Best Practices Service Advise customers on best practices as to how to deploy FortiSOAR in their SOC environment. Show them the general principles by offering demonstrations and guiding to relative best practice information. •Technical Support Help troubleshoot problems that arise as the product is used, be it data ingestion or playbook execution. If a bug is identified, work closely with QA and Development teams to resolve it. Job Responsibilities: •Provide direct technical web and telephone support •Troubleshoot FortiSOAR •Guide customer in assessment of what is needed to effectively use FortiSOAR using best practices based upon an understanding of their environment •Demonstrate product features and design principles •Provide input into the development and improvement of technical documentation •Reproduce customer environments using lab equipment and report bugs •Recommend alternative solutions or workarounds •Manage cases until case closure, taking the initiative to follow up internally as required to obtain changes or solutions needed to resolve the customer's issue •Provide knowledge transfer to peers Job Experience Required: •4+ years' experience in a security analyst, support or SOC role (or equivalent) •Experience interacting with APIs, particularly for automated ingestion of data and triggering responses. Familiar with the use of connectors to integrate with other products. •Strong troubleshooting and problem-solving skills •Previous experience providing technical support, preferably in network security / SOC environment •Comfortable working on and having strong understanding of Unix OS. Preferably Unix/Linux administration responsibilities (e.g., using YAML to update components) and troubleshooting (system files, processes, permissions). •In-depth experience with 1 or more SOAR or SIEM tools •Ability to automate cyber security processes through scripting and tools based upon repeatable workflows by designing playbooks •Know how to tune SOC tools to meet security objectives •Strong English skills both written and verbal. Experience in any of the following areas would be an asset: •SQL Database structure & queries •Python scripting using tools like Jinja •VM/Cloud Environments (preferably VMWare, AWS) •Fortinet product experience #GD #LI-JH1

DescriptionAs a FortiEDR Escalation Support Expert, you will be part of the top-notch technical support organization, working alongside our global exceptional team of professionals in Developing, QA, Security, and Product Support. You will be working as an integral part of the Support team, being the main link between Support and Product Development and developing and maintaining tools to accelerate customer ticket handling. This will involve a wide range of skills, including mentoring Support experts and reading log files/dump files/network traces/endpoint traces in order to track down field related product malfunctions, updating internal tools and writing internal and external Knowledge Base articles. You will be responsible for analyzing and resolving complex and challenging issues, and communicating the methods used to the Support team to help them build on their skills. Where bugs or product improvements are identified, you will be responsible for coordinating with the development organization and prioritizing the required work to ensure that the customers get their issues resolved in a timely manner. Ultimately, you will have a large part in driving the quality of FortiEDR product forward, either by yourself or by coordinating activities of different departments in the business unit. You will also be part of a team building and maintaining tools which allow the Support organization to analyze data and diagnose problems quickly and efficiently. This will require being able to read, write and edit scripts, primarily in Python and Bash. Updating these tools to work with new iterations of our product releases, ensuring the high standards of Support, and that the Support organization is able to carry out their tasks efficiently and accurately. Qualifications: • Demonstrable experience in a technical (CS related) field or B.Sc. • 5 years of experience in Technical Support/Escalation expert/IT-Ops role. • Proven hands-on experience and understanding of operating systems. • Good understanding of Shell scripting, Python scripting and/or scripting in another common language. At least one of: • Extended knowledge and experience with network protocol and structures. • Ability to work with several interfaces in parallel and matrix management skills. • Team player. • Excellent analytical and problem-solving skills with a strong sense of customer commitment. • High level of interpersonal skills. • Proven ability to influence without authority and drive results. Excellent English, both verbal and written. Preferred Qualifications: • GCP or AWS Certifications • Experience with Virtual and/or Cloud based Environments (such as VMWareESXi, or Hyper-V, GCP and AWS.) • Programming skills. #GD #LI-JH1

DescriptionThe TAM / Technical Account Manager will provide post sales technical support to Fortinet Customer assigned accounts. This will include conducting technical meetings with Customers to highlight Fortinet's products and solutions. Job Duties and Responsibilities • Technical support through Forticare Platform • Collection, analysis and change recommendations of configuration information • Collection and analysis of customer network information • Recommend actions based on analysis • Installation and configuration assistance using service points • Reproduction of customer environments on lab equipment • Follow up technical cases and manage the right expectation until the closure of the cases • Conduct weekly status conference calls with customers to report status of open issues WSR. • Conduct Quarterly Service Report (QSR). • Work closely and provide direct technical email and phone support to our customers in the AMERICAS Region. • Develop best practice deployment and troubleshooting methodology documentation. • Analysis of support request, completion of requests for information and documentation. • Will exercise independent judgment in methods, techniques and evaluation criteria for obtaining results Qualifications (Education, Experience, and Certifications) • Bachelor / Engineering degree on Computer Science, Electronics or Telecommunications granted by a University recognized by the local Education System and/or Education Authority. • Must be a citizen, or be legal resident and have a valid working visa for the hiring country. • Must currently live in hiring country and close enough to attend office meetings. • At least 3 years of experience on design, installation and/or operation of network security solutions, including at least three of the following: Firewalls, VPNs, IDP/IPS, Antivirus Gateways, Web Content Filtering, AntiSpam, Vulnerability Managers, Database Security, VoIP Security. • Experience as operating systems administrator, either Microsoft Windows Sever or UNIX flavors/variants. • Experience with authentication systems such as LDAP, RADIUS, TACACS+, Active Directory, Digital Certificates / PKI. • Experience designing and/or operating/maintaining Wireless networking in a secure way. • At least 2 product certifications on Networking, Firewalls, VPNs, IPS, Antivirus, AntiSpam, URL Filtering or Vulnerability Managers; that can be from Fortinet or from other competitor products is a plus. • At least 2 years of experience on engineering postsales activities, including technical meetings, Proof-of concepts, Technical trainings, product sizing, solution design, assisting and professional services. • An independent information/network/computer security certification from SANS, (ISC)2, ISACA, BS7799/ISO17799 is a plus Knowledge, Skills and Abilities • Strong oral and written communication skills in English, Spanish is a plus. • In-depth technical knowledge on computer networks and Internet security • Clear understanding of the engineering role within the technology-sales process. • Strong understanding of common TCP/IP Service Protocols, such as ICMP, DNS, FTP, SMTP, HTTP, SNMP, SSH. • Strong understanding in the following technologies and protocols: PPTP, L2TP, 802.1q, 802.1x, SSL, IKE, IPSec, 3DES, AES, SHA-1, MD5. • Strong analytical skills, oriented to details. • Ability to be autodidact and learn new knowledge areas on his/her own. • Proven track as problem solver. • Highly organized. Capable of working and multi-tasking across multiple projects. • Self-motivated, with ability to work without direct supervision. • Adaptable and flexible, operating in a fast-paced, dynamic environment. • Ability to speak Portuguese is a plus. • Demonstrated experience working on distributed teams is a plus. • Deep understanding of Database solutions and Database security systems is a plus. • Deep understanding of VoIP solutions and VoIP security systems is a plus. Working Conditions, Mental and Physical Demands • Travel requirements around 30% of the time. • Work in an office environment or remote work • Long periods of talking on the telephone • Ability to work after hours • No restrains to travel to USA, Mexico, Caribbean and South America. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. #GD #LI-MG1Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security features without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 450,000 customers trust Fortinet to protect their businesses.

Novella Wealth, a relationship-based firm, is focusing entirely on serving our clients well. Our diverse team of experts is dedicated to providing in-depth wealth, investment, and insurance management services that enrich your every financial goal. We manage each portfolio with the same care that we give our own.We're looking for the best IT/CRM System Administrator to join the Novella family. The IT/CRM System Administrator is tasked to manage the information technology support services and the CRM system within our organization. The CRM system is a customer relationship management tool that keeps up-to-date records of customer contact information and data, and is accessible to users/clients and management to make effective use of the industry information systems technology. The IT/CRM System Administrator should be skilled and experienced in CRM, information technology development plans, policies and procedures, and advice the organization on CRM and information technology issues to accomplish business goals. At the end of the day, the IT/CRM System Administrator revolves around bridging the gap between the CRM system and the people who use it.Main activities include:- Acts as the CRM Subject Matter Expert (SME) across the organization;- Manages the technical administration of the Firm’s CRM tool and relevant integrations including troubleshooting, ensuring technical issues are resolved promptly, system enhancements and system upgrades;- Architects, designs and extends the CRM platform in alignment with business requirements, including creation of new fields, values and layout development;- Leads in translating improvement requests and requirements into working technical solutions in the CRM;- Acts as interpreter and connector; speaks the language of both marketing and technology and leads in translating requirements into data solutions;- Leads in working with vendors for applications that integrate into the CRM System;- Acts as technical lead in marketing technology aligned project management;- Implements and maintains policies and goals that support the organization's IT needs;- Monitor and maintain computer systems and networks;- Develop and implement policies and procedures on information technology strategy, management, security and service delivery and to optimize the efficiency, performance and the quality of application software;- Helps business operations groups utilize information systems to improve their efficiency;- Communicate with staff or clients through a series of actions, remotely or face-to-face, to assist in setting up systems or resolving issues;- keep up to date with industry developments;- Support the roll-out of new applications;- Ensures proper functioning of the information processing system and oversees necessary upgrades;- Develop, implement and maintain information systems and business practices pertaining to electronic information security, capture and utilization;- Set up new users’ accounts and profiles and deal with password issues;- Test and evaluate new technology;- Train agents, users and customers on CRM applications;- Oversee and ensure operating within the information technology support services’ budget.Active Directory / File Server:- User account management (create, update, delete);- File management; manage files & folders in accordance with Insurance Regulators / Licensing requirements;- Data security and access management in accordance with Insurance Council of BC and other regulators requirements;- Maintain backup of all systems.Office 365:- Create and update user mailboxes;- Provide Auto responder services;- Outlook/Mailbox monitoring;- Manage OneDrive and Document Libraries.Network Infrastructure:- WAN/LAN monitoring;- Monitor DNS, DHCP;- Internet traffic monitoring;- Maintain network cables and WiFis.Printer Management:- Ensure proper connection to printers;- Assist in servicing printers.General Maintenance:- Hardware and software installation and service;- Laptops, workstations, printers;- MS Office 2013/2016/365;- Antivirius;- Printing and Scanning;- Insurance BC custom applications;- Solve IT Support ticket requests;- Manage IT inventory.Other activities- Other tasks not specifically listed in this document may be assigned from time to time.Requirements and qualifications:- A minimum of 3 to 5 years working in Information Technology field, including 3 years of significant experience in IT/CRM services and support;- Knowledge of customer relationship management software an asset;- Post-secondary education in computer science, software engineering, or related field;- Detail oriented with an excellent foundation in software development and support, stakeholder management, requirement development and analytical skills;- Familiar with a variety of the field's concepts, practices, and procedure;- A high level of self-motivation and energy;- An optimistic, can-do attitude;- Very strong analytical skills;- Effective interpersonal skills.Wage C$43.08 / hour, 40 hour / weekAboriginal and new immigrants are encouraged. Candidates legally entitled to work in Canada can apply too.Please email resume to . Only those qualified will be contacted, NO solicitation please.Novella WealthUnit 270 10691 Shellbridge Way, Building 4, Airport Executive Park, Richmond, BC, Canada V6X 2W8

Plastic Extrusion Technical Sales: Harvey 2584 We are a family-owned company that specializes in custom plastic extrusions.We deal primarily with other manufacturing businesses, to build and supply extruded plastic products to our clients.We are currently seeking a Technical Sales Rep who has previous working experience in this industry who will be able to drive our business forward in the development of new business opportunities, while maintaining existing customer relationships and account servicing. Key Accountabilities and Functions:Develop and maintain existing assigned accounts and respond professionally to customers inquires.Identify and capitalize on new business opportunities within existing account base.Identify, qualify, and develop new leads.Develop new accounts using inside and outside sales strategies.Develop quotes, bids and proposals in a timely and efficient manner using existing cost estimating software, policies, and procedures.Reports to sales Manager Skills and Qualifications:3-5 years minimum experience in B2B (Business to Business) sales with proven results.Technically inclined/able to understand technical applications and be conversant relative to clients' needs and requirements.Assist clients with technical, details and specifications to determine the optimal solution.Excellent interpersonal skills, outgoing personality, and willingness to engage with customers in person.Build, grow and maintain positive trust relationships with customers.Ability to effectively influence and negotiate.Strong organizational, time-management and multi-tasking skills.Strong interpersonal skills including the ability to communicate professionally both written and oral in a highly ethical manor.Self-motivated with a willingness to take on responsibilities and challenges.Research and develop an understanding of trends and new business opportunities.Able to interpret drawings.Communicate, and collaborate with other company departments to identify best value solutions to customer requests.Intermediate knowledge and use of Microsoft Office.Vehicle and willingness to travel, Western Canada, and Pacific Northwest US. Additional asset Qualifications:Experience within any of the following industries an asset: plastic industry, window & door, railings, building materials, construction, or related trade. This is a fulltime position.Salary of $75,000 plus per year depending on experience, plus bonus if targets are met.Compensation and Benefits are:Medical and Dental benefits, pension packageCar and gas allowance 

Our valued public sector client is in need of a Senior Project Administrator to assist in supporting the ANOC initiative. Specific tasks may include, but are not limited to, the following: Based on his/her expertise of MS SharePoint tool, assist in the development of the necessary capabilities and plans; Utilise MS Project in tracking deployment timelines for the various systems; Provide recommendations on the improvement of the project management delivery activities; Assist with the capture, development, refinement and validation of issues, action items and risks; Administrate the SharePoint site, including managing structure and content of the website and user access privileges. This also includes posting notices and communicating with users to answer questions, to inform them of changes or ensure information management standards are maintained; Attend meetings with technical, operational, and training agencies as requested by the TA; Support the environment through tasks relating to first line support for personnel in the field; and Support the environment through working in the Service Desk to respond to troubleshooting calls or support requirements. Apply

Our valued public sector client is looking for a Senior Systems Administrator to provide support for the GCMS/eServices Portfolio. System Administrator (Network Manager) - Responsibilities include but are not limited to: Monitor performance of F5 devices, including the performance of the load balanced server pools and its members; Provide administration and support of F5 Big-IP LTM Objects; Create and configure new Virtual Servers and server pools; Execute analysis, design, development and support of F5 Big-IP iRules; Apply problem solving skills to troubleshoot and resolve technical problems on F5 Big-IP solutions; Monitor database errors for production problems and interface errors; Create tickets and document any new errors; Monitor exception logs using various tools; Work with business analysts, project managers, developers, and clients/stakeholders to maintain and improve software performance; Troubleshoot and fix environmental issues reported against Non-Production and Production environments; Analyze system performance and errors and recommend improvements; Provide advice to co-workers and managers for knowledge transfer; Provide briefings and status reports to management; Develop build books and installation documents Apply

Our client is looking for a Technical Writer to develop documentation, document help text, user manuals, and user training for a new SAP Logistics/Supply Chain solution. The Technical Writer must perform the following tasks: Develop MI Project documentation including business and functional requirements, project scope and estimates of effort and duration; Document help text, user manuals, technical documentation and web page content; Prepare document and user training ; Review documentation standards and the existing project documentation; Validate current documents for training development; Determine documentation requirements; Make plans for meeting documentation requirements; Gather information concerning the features and functions provided by the developers; Map the content for course outline; For documents and manuals: Assess the audience; Prepare a statement of purpose and scope; Develop a table of contents; Write the required contents; Prepare any required illustrations and diagrams; Coordinate illustrations and diagrams that are not prepared by the Technical Writer; and Design the layout; and Publish and add graphic to e-learning (uPerform or Enable Now). Apply

Our valued Client requires 2 System Administrator to give support and maintenance for managed gateway infrastructure and ensure reliability of the services that traverse the gateways.This will include on-going Computer Information Systems (CIS) infrastructure planning, strategy, routine support and deployment of new infrastructure components and subcomponents. The System Administrator will ensure that the planned maintenance, hardware and software upgrades, fault diagnosis and troubleshooting, performance tuning, capacity planning, and configuration management of the CIS infrastructure (server hosting environment as well as hosted servers, desktops and peripherals) is maintained with a high rate of uptime and stability. Responsibilities: Provide technical support and troubleshooting services to client servers and virtualization infrastructure as requested by the Technical Authority, as well as execute corrective actions where required; Maintain functional stability of system architecture, hardware, servers, operating systems, and application software relating to enterprise server infrastructure on a daily basis; Perform and document the installation, configuration, maintenance, and troubleshooting in support of new and existing server and server-attached components Perform impact analysis of technology changes and provide written documentation, support and direction for emerging technologies relating to server virtualization; Develop, maintain, coordinate back-up and disaster recovery procedures and document them, including the creation, maintenance and control of compressed file back-ups; Develop and maintain written operating guidelines, procedures, and standards in support of existing systems and newly introduced hardware, software, as well as application releases; Develop and maintain written technical reports, status reports, diagrams, and system performance reports. This includes, but is not limited to, the creation of and updates to system diagrams, updates to backup manuals, updates to operations guideline documents, and the production of system performance and issue tracking reports; Must have's: Enterprise class virtualized server hosting environments MS Windows and Linux servers Valid Secret Clearance Apply

Our Public Sector Client requires two Intermediate Red Hat Linux Server Administrators (10+ years) to support the Server & Virtualization Development Operations Unit by leading technical initiatives and ensuring the operational systems are properly maintained and supported. Responsibilities to include: Perform Red Hat Enterprise Linux operating system installation / integration, technical problem analysis, and problem resolution in a Linux/Unix environment. Provide ongoing support of Red Hat Enterprise Linux in a mixed virtual and physical environment. Perform operating system patching using Red Hat repositories and/or Red Hat Satellite. Perform deployments of, and provide support for Red Hat Enterprise Linux backup solutions. Review and provide recommendations and guidance on monitoring best practices as it relates to Red Hat Enterprise Linux. Provide skills transfer / training to Service employees in all aspects of maintaining Red Hat Enterprise Linux. Assist in recommending detailed project plans covering objectives, activities, resource requirements, risks and time frames by discussing operational and technical requirements with clients and other areas of the organization if need be. Must Haves: 4+ years within the last 8 years installing, upgrading, configuring, troubleshooting and administering Red Hat Linux Server 6 or higher 5+ years in a VMWare ESXi/vSphere environment 6 and higher upgrading VMware Tools, deploying Virtual Machines, and creating Virtual Machine templates Nice to Haves: 2+ years experience installing, configuring and administering Red Hat Satellite 2+ yeats experience working with scripting languages (BASH and/or Python and/or PowerShell and/or PowerCLI) Current Linux and/or VMware certification Bilingualism is an asset (French and English) Apply

Our Public Sector Client requires three Intermediate Windows Server Administrators (5+ years) to support the Server & Virtualization Development Operations Unit by leading technical initiatives and ensuring the operational systems are properly maintained and supported. Responsibilities to include: Perform Microsoft Windows Server operating system installation / integration, technical problem analysis, and problem resolution in a Microsoft Windows environment. Provide ongoing support of Microsoft Windows Server in a mixed virtual and physical environment. Perform operating system patching using Microsoft Windows Server Update Services or System Centre Configuration Manager. Perform deployments of, and provide support for Microsoft Windows Server backup solutions. Review and provide recommendations and guidance on monitoring best practices as it relates to Microsoft Windows Server. Provide skills transfer / training to Service employees in all aspects of maintaining Microsoft Windows Server. Assist in recommending detailed project plans covering objectives, activities, resource requirements, risks and time frames by discussing operational and technical requirements with clients and other areas of the organization if need be. Must Haves: 4+ years within the last 8 years installing, upgrading, configuring, troubleshooting and administering Microsoft Windows Server 2008 or higher 5+ years experience in a VMWare ESXi/vSphere environment 6 and higher upgrading VMware Tools, deploying Virtual Machines, and creating Virtual Machine templates Nice to Haves: 2+ years experience installing, configuring and administering Microsoft Windows Server Update Services (WSUS) 2+ years experience administering server OS patching deployments using Microsoft System Configuration Manager (SCCM) 2+ years experience working with PowerShell scripting languages Microsoft Windows Server, and/or VMware certification Apply

Our valued client is looking for an Int SharePoint Systems Administrator to design, implement, and customize SharePoint-based solutions!initial 6 month contract, hybrid in Ottawa (2 days a week onsite) Responsibilities:Design, implement, and customize SharePoint-based solutions for Collaboration, Content Management, and Workflows in both SharePoint on-premise and SharePoint Online environments.Develop appropriate workflow strategies based on organizational requirements and design Out of box (OOB) and custom form solutions.Design, develop, document, and maintain Power Apps and other solutions in the Microsoft 365 online platform.Assist with migrating from SharePoint on-premise to SharePoint Online, including migrating SharePoint Designer workflows to Power Automate flows and InfoPath forms to PowerApps SharePoint forms.Provide end-user training and support for SharePoint on-premise, SharePoint Online, and Power Platform solutions.Collaborate with project teams and clients to develop and maintain SharePoint-related infrastructure.Analyze, document, and escalate critical issues to appropriate support groups, resolving technical support issues via telephone, MS Teams and on-site as neededMonitor the SharePoint infrastructure, including servers, databases, and services. Ensure regular backups are done and create/implement disaster recovery procedures.Apply patches, updates, and security fixes to the SharePoint environment, following SharePoint governance policies and best practices.Manage user permissions, access controls, and security settings within SharePoint.Troubleshoot and resolve issues related to SSL certs, SP Log files, IIS Server bindings, App Pools, etc., using PowerShell scripting when necessary.Create PowerShell scripts to resolve issues and generate ad hoc reports.Lead the design, configuration, and testing of SharePoint Online custom web components, document libraries, enterprise lists, and site collections.Act as a subject matter expert for SharePoint Online solutions, collaborating with business stakeholders to understand requirements and provide innovative solutions.Provide support and troubleshooting services for SharePoint and related Office 365 software products.Identify and recommend best practices to comply with accessibility standards in designing and using SharePoint Online.Collaborate with IT teams to integrate SharePoint with other systems and applications. Must Have Skills:3+ years of technical experience working with SharePoint Online & Office 365 as a SharePoint Administrator2+ years of experience with the Power Platform, including Power Apps and Power Automate.Experience in gathering user requirements and ensuring that those requirements are met within a SharePoint sitesProficient in .NET Web Services, TSQL, and/or C# programming languages.Creating forms and production processes and developing solutions linking various Microsoft 365 services.Nice to Have Skills:Scripting experience (VB, C#, PowerShell) Experience with the integration of Power Platform and Office 365 Familiarity with Office 365 and SharePoint Migration Tool Apply

Our valued Public Sector client is in need of a Senior System Administrator who can support the day-today operations of their VMware environment. Background: Our valued Public Sector clients working on enhancing their current VM-based Technical Environment Evolution (TEE & TEE2). They would like to bring on the support of a Senior Systems Administrator who can support the health and day to day operations for their VMware environment. Tasks Performed: Provide support scripting and automating VMware Infrastructure as a service IaaS/PaaS Working with technical team develop, implement and maintain PowerShell and REST scripts Perform installations, configuration and creation of VMware libraries, testing and optimization support Support the delivery of software within the system Support the operation of VLAN, Firewall and shared storage environment Sucessful applicants should have experience with the following technology: vCloud Application Director, vCloud or vReaize Application Center, vCloud or vRealize Orchestration, vFabric, vCloud Network Services or NSX, Powershell, REST, Visual Studio, Team Foundation Services, VLAN, Firewall, vSpherem vMotion, NSX, EXSi, IaaS/PaaS Apply

The Opportunity Accountable/responsible for growing industry revenues within Top industry account portfolios and drive the acquisition of large new accounts ($60K - $500K) Lead the sales strategy and plan, including customer target accounts, prospecting, sales lead follow-up and maintaining a strong relationship with existing customers Retain and grow business relationships with Top accounts by proactively identifying opportunities and presenting innovative solutions The Role Source and prospect new clients continually; conduct sales calls, including cold calls and lead and referral follow up to present product solutions and increase sales in assigned territory. identify and build relationships with decision makers within existing accounts, creating an on-going relationship strategy, cultivating partnering relationships, and establishing Wajax as a trusted advisor. Review and provide input on target client opportunities while ensuring alignment with overall account strategy Forecast, deliver, and adjust accounts to ensure success against contract terms. Coordinate with product experts to identify and capitalize on expansion and cross-selling opportunities within existing accounts. Conduct follow up with customers on orders, quotes and service requested; undertake activities to ensure the sale, such as sourcing of competitor information and analysis of competitor product offerings, application, and pricing to overcome client objections. Develop proposals and quotes based upon client needs, specifications, and product offerings. Full compliance with Impact sales process and installed CRM tools (Salesforce) The Candidate Education: Bachelor's degree / College Diploma Work Experience: Minimum 4 years with proven record of accomplishment in attaining/exceeding account management and sales goals The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems.This position will involve working as part of a team of four individuals. This is a hourly position for up to 12 months. The candidate will report to the Manager, Shareholder Relations and will be required to work closely and cohesively with all team members. The candidate will need to possess strong communication skills, both written and oral. Most importantly, the candidate must work in a professional and discreet manner as the Shareholder Relations group is a highly confidential department responsible for administering day-to-day share related transactions of a privately owned company. ResponsibilitiesFiling both electronic and manual documentsMemo preparation and deliveryRespond to shareholder emails and requests for informationBank depositsUpdating and creation of Excel based Shareholder cost summaries and other reports as neededAssist the Shareholder Relations team with the administrative aspects of major projects as they occurAssist Manager, Shareholder Relations with special reporting as needed QualificationsWillingness to work in a team environment and work as necessary to meet deadlinesThe candidate must be professional, discreet , detail-oriented and highly organized2 to 3 years of office experienceAccounting familiarity is an assetStrong knowledge of Word and ExcelWorking knowledge of PowerPoint and SharePointSAP knowledge is an assetDocuSign knowledge is an asset No staffing agencies please. Why join us?Work with great people to make a differenceCollaborate on exciting projects to develop innovative solutionsTop employerWhat we offer you? Flexible work environmentLong term career developmentThink globally, work locally

WSP is currently seeking an Office Administrator to work in our Kingston, Ontario office. This is a full time, permanent position. Reporting to the Senior Manager, the Office Administrator will support the project managers, engineers, and technicians in the office on a daily basis. RESPONSIBILITIES Reception duties which includes answering phone calls, greeting visitors, handling incoming and outgoing mail, couriers, etc.; General office administration and office management duties including ordering supplies, ensuring supplies are stocked, etc, Willing to be a member of the Health and Safety Committee. Ensure the H&S board is up to date, help with office inspections, ensure First Aiders and Fire Wardens are on site. Maintain Emergency Contact List, other tasks as assigned by the committee. Maintain Specifications software and database and edit specs as required by office staff. Help with travel reservations as required Type, format, and prepare documents including proposals, reports, contracts and letters; Review and incorporate revisions to documents as necessary; Perform research for proposals and reports; Assist in the administration of contract-based documentation such as addenda, bids requests, certificates for payment, change orders, and certificates of substantial performance; Prepare project documentation (e.g. project opening forms, budget updates, etc.) and liaise with Project Managers and Accounting departments, as appropriate to facilitate project start-up and revisions; Using our project management opportunity tracking system to open projects and input opportunities Occasionally attend & prepare minutes for meetings; Ensure regular (annual, quarterly, etc.) updates to core documentation (e.g. Curriculum Vitae), track and manage team documentation (e.g. protocols, digital resources) are undertaken efficiently to assist in productivity and office performance; Provide administrative support to other project teams and business units as required; Maintain & catalogue technical library materials; Other duties as assigned..QUALIFICATIONS College degree in Administration, or equivalent training or experience is required; College or university degree in an environmental field is as asset; 3 to 5 years relevant experience as an Administrative Assistant in a medium sized company to a relatively large company (500 employees or more); High degree of proficiency on computer software applications (Word, Excel, PowerPoint) are critical to success in this position; Competencies Adobe Acrobat will be considered an asset; Suitable candidates will have demonstrated good initiative; Attention to detail is critical; Ability to adapt to changing prioritize and needs; Strong time management skills and ability to follow-through to completion; Ability to work in a team environment; Excellent verbal and written communication skills. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Role: zOS DB2 Supra Database AdministratorDuration: TBD1/month on site at 200 Front West Must Haves:• 6+ years experience in constructing, configuring, deploying, supporting, and maintaining Enterprise database solutions• 6+ years working experience with zOS DB2, SUPRA Databases• 6+ years experience in troubleshooting business applications supported by DB2 and SUPRA databases• 6+ years’ solid experience, proficient technical skills and knowledge in Z/OS, CICS, JCL, JES2, TSO/ISPF, COBOL, CLIST/REXX, SMP/E, RACF/TSS, DFHSM, Throughput manager• 8+ years’ hands on experience and sound ability in software installation and DB2 migration (Upgrade)• Strong knowledge of DB2 Connect on all platforms• Working knowledge of DB2 LUW, TCP/IP, JDBC, ODBC Apply

Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! Position Overview Reporting to the director of quality, our quality administrator will apply their keen attention to detail to help administrate the quality function on our projects in western Canada. What You'll Do Here: Provide clerical assistance and coordination to the department manager on quality items for home office and project sites. Maintain Quality documentation accord to established manuals, programs and procedures. Coordinate inspection schedules (company, client inspectors and third party) to ensure all operations are satisfactorily completed. Coordinate record and report filing systems with Document Control processes for home office and assist with the coordination of project site setups. Revise, publish, track and distribute the Quality manuals, procedures, work instructions and code related documents. Set up and maintain document library, physical and electronic copies. Administer the continuous improvement systems; lessons learned log, NCR log, CAR log and PAR log. This will include setting up, tracking and driving the closing of action items on logs. Assist with the coordination of Total Management reviews of the Total Management System with top management. Develop and assist with compiling information into spreadsheets and graphs for PowerPoint presentations for management and clients as required. Develop, create and assist with the creation of Quality organizational charts. Facilitate process flow meetings, assisting with the development of process flow charts and process flow lanes. Create and maintain quality work instructions and processes. Assist with all other departments on the development of their manuals, processes and work instructions, while ensuring that all procedures and work instructions are formatted, numbered and tracked correctly. Assist with setting up and conducting internal home office audits. This includes developing an internal audit schedule, audit reports, tracking of audit findings, signing or closing of audits and their findings, filing and retrieval for future review. Assist with project audits, set up, notification, agenda, report documentation, sending audit reports to key people, and closing audits. Maintain CWB certification binder which includes: keeping CWB Welding qualifications and reports up-to-date by requesting copies of Welders cards, sending updated list of personnel to CWB and maintain the CWB Welder qualification log. Assist with the development of the Quality program and administration of orientation, including scheduling and tracking of training, and maintaining training logs. Manage the document archival storage process (Iron Mountain) by ensuring the transmittal forms are filled out correctly, materials are labeled according to the work instruction and maintaining the archive storage spreadsheet. Managing the Quality portion of bid packages, including compiling information, filing reports, managing reports based on bid outcomes What You Bring To The Team: Experience in an administrative or coordination role in the quality field. Construction industry knowledge and experience would be considered an asset. Above average computer skills utilizing MS Office application. Excellent communication skills. Ability to work as part of a team. Great customer service focus. Ability to liaise and form positive relationship with all levels of employees and management. Understand process formatting and manual formatting, example ISO formatting process. ISO knowledge is beneficial. Knowledge with procedure writing and formatting with flow charts and or flow lanes. Internal auditing experience is considered an asset. Technical writing is considered an asset. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.

Hello,I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and work in your environment. We cover the IT, development, business intelligence and infrastructure professions.I'm currently looking for a System, Network and Security Administrator for my client in the east end of Montreal. This is a permanent position, in hybrid mode.The role of IT Systems Administrator is crucial to the smooth running and evolution of our technological infrastructure. This position requires in-depth technical expertise, strategic vision and the ability to manage infrastructure projects. The successful candidate will play an important role in optimizing our IT systems, ensuring data security and supporting technological innovation within the company. Your day-to-day responsibilities: - Design, implement and supervise advanced technological solutions to improve the performance, reliability and efficiency of the existing IT infrastructure. - Develop and maintain a robust security framework to protect the company against IT risks, ensuring infrastructure compliance. - Automate routine tasks to improve the efficiency of IT operations and reduce the risk of human error, while optimizing system resources for maximum performance. - Proactively identify and resolve problems before they affect business operations. - Serve as a technical reference for the IT team, sharing knowledge, guiding and training team members on best practices and new technologies. - Establish a diagnosis based on incidents experienced by users. - Provide user support and manage IT requests. - Perform all other related tasks. Qualifications: - Degree in computer science, software engineering, or related field. - 5 to 10 years' experience in a systems administration role, with significant experience in this role. - Expertise in operating systems (Windows Server), virtualization (VMware), cloud computing (Azure), networking, IT security, and automation. - Bilingual French and English (spoken and written) - Available for remote support 24-7 (in rotation 1 week out of 3); - Be able to travel occasionally to our warehouses in Montreal and Boucherville; Professional certifications (e.g. CCNA, CISSP, Microsoft Certified: Azure Administrator Associate).- Strong analytical and problem-solving skills; - Excellent customer service; - Ability to work under pressure; - Excellent communication skills; - Project management ; - Priority management ; - Teamwork. - Benefits - Competitive salary with 24/7 remote support bonus; - Annual vacation ; - Sick and mobile days; - Group insurance ; - RRSP / DPSP with equal employer contribution up to 5% of your annual salary; - Telecommuting policy (hybrid mode); - Dynamic work environment; - Ongoing training; - Possibility of advancement within the company; - Discounts on bulk purchases - Corporate discount ; - EcoLeader Level 2 certified family business; - Attractive referral program;

UNLIMITED POSSIBILITIES AHEAD.Position:Sales AdministratorStatus:Full-TimeDealership: Surrey HondaDepartment:SalesWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill development and growth Be part of a collaborative, friendly and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Comprehensive extended health and dental plan tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Responsible for inventory, including monthly orders, and locating vehicles from other dealers. Stocking in all new units in a timely and efficient manner. Working alongside the Finance & Insurance Office to ensure vehicles get to the appropriate person for the remaining procedures. Tracking and checking all added costs for new and used vehicle deals such as costs of accessories. Confirm all added costs are put into each vehicle sale to ensure the commission is calculated without error. Responsible for dealership demos and D Plates- registration, insurance, and updates. Assist the bank with quarterly inventory count and updating of demo changes. Supporting the sales team by assisting the Product Advisors in updating their incoming sold units, and advising them on the time frame and possibility of locating a vehicle. Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism. The ability to work effectively with all levels of the organization. Strong computer skills (internet & MS Office), with the ability to maintain records using a computerized system. Ability to make sound decisions in a manner consistent with the essential job functions. Previous Reynolds & Reynolds experience A valid British Columbia Driver's License with a good driving record. Administrative / Receptionist experience required. Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.