We use cookies to improve the user experience, analyze traffic and display relevant ads.
Details Accept
Enter position

Overview of salaries statistics of the profession "Technical Support Personnel in Canada"

Receive statistics information by mail
Unfortunately, there are no statistics for this request. Try changing your position or region.

Найдите подходящую статистику

Show more

Recommended vacancies

Manager of Production & Programming
Calgary Pride, Calgary, Alberta
Calgary Pride is a not-for-profit organization that has been serving Calgary since 1990 and remains a vital part of the local gender and sexually diverse community, positioning Calgary as a 2SLGBTQ+ destination for both national and international visitors.Our mandate is to advance visibility and inclusion for Calgary's gender and sexually diverse communities; to do this, we endeavour to build strong community partnerships, implement ongoing programs like Reading with Royalty (story-time program for ages 0-12), Queerly Festive (Free holiday dinner & show), Evolve: Pride Amplified (Queer & Trans Youth Fundraiser) and produce Calgary's premier celebration of diversity, Calgary Pride Week, Parade & Festival.Role & ResponsibilitiesThis newly created, paid position will work within a collaborative leadership team, reporting to the Board of Directors. They will be primarily responsible for all the logistical and technical requirements, production elements, and infrastructure associated with the annual Pride Parade & Festival and year round programming.Year round programmingEnsure all major logistical requirements, production elements, and infrastructure are in place for Calgary’s Pride’s annual events and programs, including critical paths, production schedules, and show flows, risk management, accessibility, and environmental plans.Virtual Festival & Parade for 2021Manage the production and execution of online broadcasting including the final product of 5X20 Min “Pride Cast” in August 2021, and 8-10 Hours for Parade day on September 5, 2021Logistical support of artists including show flow development, artist transportation, technical rider advancement, audio/visual coordination, scenic/staging developmentIT support with system administration, user provisioning, training, technical support, system implementation / integration / automation, security monitoring, data management.Logistical support for the #OurPride fundraising programming in 2021In person Festival & Parade (anticipated for 2022)Liaising with City of Calgary Departments, agencies and contractors to ensure all necessary documents, permits, licensing and inspections are acquired, in compliance, completed and in place in alignment with all timelines, including road closures, building permits, and site electrical.Specific focus will be given to managing and executing logistical elements of the in-person Parade , in collaboration with the Board of Directors with committees, including application management, float/participant staging plans and community notification plans.Specific focus will be given to managing and executing logistical elements for the in person festival, in collaboration with the operations leadership team and volunteer committees, including site plan development (CAD drafting), contractor and market vendor booking/coordination.Logistical support for liquor service including sales workflows, product selection, ordering, delivery and returns coordination.Logistical support of equipment including POS, cash handling, refrigeration, service, etc.IT support with system administration, user provisioning, training, technical support, system implementation / integration / automation, security monitoring, data management.Qualifications Please clearly demonstrate in your application how you meet the following qualifications:Familiarity with Calgary Pride’s mandate and programming.A post-secondary degree, certification or equivalent experience in one or more areas including, Business Administration, Event Production, Communications, Project Management or Technical Production.Film production, and video editing experienceComfort working with streaming platforms and applicable digital studio software (YouTube, Facebook Live, StreamYard, etc.)Possess interpersonal skills required when working with both technical and non-technical personnel at various levels within the organizationFlexible schedule and ability to set hours as neededPossess a passion for the community, and demonstrate an understanding of current challenges and opportunities within gender and sexually diverse communitiesExperience in, or understanding of, including a diversity, equity and inclusion lens into all programming include the annual Pride Festival and Parade.Ability to appreciate unique experiences of queerness, particularly as this relates to intersectional barriers to access and inclusion.Aptitude to critically think, work with complexity, and prioritize changing demands.Calgary Pride is an equal opportunity employer, is strongly committed to diversity, equity, and inclusion, and encourages applications from gender and sexually diverse candidates, racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, and others who may contribute to organizational diversification of ideas.Terms of employment: This position will be on a contract basis for one year (with possibility of extension pending funding), at an average of 37.5 hours/week, and will be allowed some flexibility in work schedule, in consultation with the Board of Directors. In addition, the workload will be variable due to Calgary Pride programming and special initiatives. The successful candidate is expected to manage their time accordingly and take overtime hours as time in lieu at the earliest available opportunity.Submit your application, cover letter and resume no later than Friday April 30, 11:59 p.m. Mountain Time Here: https://bit.ly/3eca30TDO NOT APPLY BY EMAILWe thank those applicants who are interested in this position; however, only those candidates selected for an interview will be contacted.Job Type: Full-timeSalary: $55,000.00 per yearBenefits:Casual dressEmployee assistance programPaid time offWork from homeSchedule:Monday to FridayOvertimeWeekendsWork remotely:YesCOVID-19 precaution(s):Remote interview processSocial distancing guidelines in placeVirtual meetings 
Mechanical Assembler Team Leader
Winters Technical Staffing, Newmarket, Ontario
A hands-on role responsible for machine building & mechanical assembly of a project(s). Accountability to ensure projects meet assembly labor hours, timing, & quality, Obtain best use of human resources, technology, materials and procedures to maximize efficiency & productivity. Strong technical knowledge & skill.  Ensure all environmental, health & safety standards are met. High energy with excellent communication & leadership skills. Strive towards World Class Manufacturing (WCM).Requirements  Manufacturing & facility:Oversee & manage plant projectsMeet all targets for timing, quality, & labourTrain, lead, & mentor assembly personnelDrive a continuous improvement mindsetOperational excellence & discipline (WCM)Able to direct repairs & troubleshootingUtilize toolroom equipment as neededSupport problem solving during assembly, warranty or serviceMaintain a 5S & visual plant floorEnsure active communication throughout the build process that includes day to day tasksEstablish & maintain a safe work environment      Human Resources:Excellent clear & decisive communicationEnvironmental, health & SafetyTrain, mentor, & guideRelationship building with subordinates      Business planning & Strat PlanCost reductionsPlease e-mail resume to [email protected]
Application Support Analyst 2
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 244041 Posting End Date: Open Until Filled City: Flexible in Manitoba Site: Shared Health Work Location: Flexible in Manitoba Department / Unit: Digital Health Job Stream: Non-Clinical Union: SH Exempt-OT Anticipated Start Date: ASAP FTE: 1.00 Anticipated Shift: Days; On Call Daily Hours Worked: 7.75 Annual Base Hours: 2015 Shared Health leads the planning and coordinates the integration of patient-centred clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview Digital Health focuses on supporting clinical and business systems as the foundation for leveraging electronic data in the delivery of health-care services. We have positions available in our application support analyst 2 (ASA2) job. ASA2 positions may be assigned across Digital Health. However, we are currently seeking applicants in Clinical Digital Solutions which supports the introduction, use, optimization, integration and sustainment of effective clinical informatics and digital health processes, systems, services, and technologies. Reporting to a supervisor, the ASA2 will coordinate and resolve application support issues, fulfill service requests, and assist in deploying systems, interfaces and services. ASA2s: Develop, support, and update application configurations, interfaces, data, and reports, and proactively monitor and maintain the software infrastructure Work closely with support personnel and end users to provide tier two and three technical application support to ensure application performance, accessibility and utility Provide ongoing application support and monitoring Design, develop and configure application databases, services and solutions Experience 3 years of experience providing technical support of clinical and business applications Education (Degree/Diploma/Certificate) A post-secondary diploma in computer science, systems engineering or related field from an accredited post-secondary educational institution An undergraduate degree in computer science is an asset An equivalent combination of relevant training and experience may be considered. Qualifications and Skills Demonstrated leadership capabilities at the staff level. Shared Health has adopted the LEADS in a Caring Environment framework. Physical Requirements Must be able to work safely in a typical computerized office environment with frequent meetings at multiple sites throughout the organization, and to lift and carry items of up to approximately 10 kg Interruptions to respond to questions are common; dedicated and focused time for planning and concentration can be scheduled Travel throughout the province requiring a valid Manitoba driver’s license and use of a personal motor vehicle Must be able to work flexible hours to accommodate the service requirements of source system and client organizations and support our 24/7/365, province-wide client needs through scheduled overtime and on call work as required We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the ''Apply'' icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Director Of Operations & Mentorship
Influence Mentoring Society, Across
Influence Mentoring Society's ("Influence Mentoring") Director of Operations and Mentorship will be an aspirational, big picture and strategic thinker and a leader in the Indigenous community.The Director of Operations and Mentorship will work collaboratively with the Director of Outreach and Partnerships to provide Influence Mentoring with the senior leadership required to successfully manage, maintain and grow the organization.The Director of Operations and Mentorship will report directly to the Chairperson of the Influence Mentoring Board of Directors and, together with the Director of Outreach and Partnerships, will be responsible for the design, development, execution, reporting and enhancement (as the case may be) of Influence Mentoring Program ("Program"), as described below.Key ResponsibilitiesShared Responsibilities - Together with the Director of Outreach and Partnerships, the Director of Operations and Mentorship will:- Provide leadership, and in conjunction with the Board of Directors, strategic direction for all aspects of Influence Mentoring.- Provide governance leadership for the Mentoring Program, including development of a longer-term Strategic Plan in collaboration with the Board of Directors, and advising, monitoring and acting on risk issues.- Manage operational financial matters and reporting on budgetary matters to the Board of Directors.- Work with the Board of Directors on maintaining Charitable Status with CRA.- Ensure the on-going development of Program reporting, including:- Appropriate data and outcome framework.- Appropriate reporting system(s).Core & Primary Responsibilities -- Provide oversight of all operational aspects of the Program, including but not limited to:- Program development and implementation.- Maintaining and optimizing the Program's online platform, with support from appropriate technical resources, as required.- Designing and delivering online mentoring boot camps and networking sessions.- Manage operational and financial matters and reporting on budgetary matters to the Board of Directors with support from the Director of Outreach and Partnerships, including:- Ensure all operational financial matters are attended to including (without limitation) all accounts payable and receivable, in accordance with organizational policy and guidelines.- Develop and monitor budgets with bookkeeper.- Work with the bookkeeper and Board Treasurer on annual financial statements, audit preparation, audited financial statements and Board review.- Establish and maintain effective relationships and referral pipelines with key stakeholders; existing academic post-secondary institutions; employer and industry partners, and community organizations, developing relationships with key personnel.- Screen and onboard potential volunteer mentors.- Liaise with the Director of Outreach and Partnerships to fulfill specific mentor requirements and make matching recommendations.- Support individual prospective mentors to the point of their application in the Neon One system.- Support Influence Mentoring's research, interviewing, and focus group projects, as needed.- Data Collection and Reporting.- Support the Director of Outreach and Partnerships in preparing appropriate reports on deliverables and on opportunities as may be requested from time to time.Near-Term DeliverablesFor greater clarity, the Director of Operations and Mentorship's core responsibilities are to design and deliver orientations, bootcamps and networking sessions for the Proteges and Mentors enrolled in the Program; providing support for the mentoring partnerships, schools and corporate partners; and ensuring the operational and financial supports are in place to run the Program successfully. Accordingly, the target deliverables for the 2023-24 year (September 1, 2023 to August 31, 2024) are noted below:- Create meaningful relationships with 2-3 new workshop organizations by January 30, 2024.- Oversee and deliver 1-2 workshops (RBC training, IAT, etc.) per month for the academic year, the annual schedule for same to be prepared by December 15, 2023, with the first such workshops to be set for no later than December 20, 2023.- Design and implement a flow chart of Protege and Mentor recruitment paths by December 30, 2023.- Create and maintain mentor partnership tracking documents and check-in dates.- Using research results, adjust orientation presentations to reflect new messaging on an on-going basis.- Ensure the 2023-24 budget is properly provided for in the allocation budget spreadsheet (by expense item; dollar amount and specific funder) by January 30, 2024.- Support the bookkeeper and auditor in all financial matters related to the year-ending audit and financial reporting requirements, for the fiscal year ended August 31, 2023.Core CompetenciesIn addition to a relevant post-secondary degree (or a combination of applicable experience, knowledge and education), the successful candidate will demonstrate the following core competencies and experience:- Passion for supporting Indigenous students.- Expertise in Indigenous culture and ways of knowing.- Experience and success working with Indigenous communities and Indigenous students. Fluency in an Indigenous language would be an asset.- Relevant and demonstrable experience in project coordination, with a track record of successful delivery and implementation.- Knowledge of mentoring philosophies and approaches and experience with mentoring programs.- Demonstrated ability to build strong relationships and drive engagement with a wide range of stakeholders, with a particular focus on Indigenous youth.- Strong leadership potential, with formal or informal experience preferred.- Strong written and verbal communications skills, including an aptitude for public speaking, building and delivering presentations to funders and facilitating large group sessions.- Proficiency in coordinating individuals and groups through virtual platforms (i.e., WebEx, Zoom, Microsoft Teams, Skype, etc.).- Excellent administration and organizational skills.- Proficiency with word processing, spreadsheets and databases, including a strong working knowledge of Microsoft Office Professional (Word, Excel, Outlook and PowerPoint).- Self-motivated work ethic with ability to perform effectively in independent or team settings
Senior Quality Assurance to support the UL Tools Application
S.i. Systems, Montreal, QC
The following general task descriptions are indicative of the work that the Contractor must perform. The ordering of tasks is not indicative of priority. The tasks may include, but are not limited to the following: Tasks: Design, build and implement the initial and ongoing maintenance software releases including all available enhancements, extensions, improvements, updates, upgrades, versions, renames, rewrites, version roll-back, and other modifications as deemed required by the TA based on RCAF business requirements Provide Delivery and Support Services to the AFCCIS ISS Organization to include installation, configuration, operation, and maintenance of servers, software and related infrastructure supporting AFMIS. Participate in technical research and development to enable continuing innovation within the infrastructure in order to ensure that hosting system hardware, operating systems and software systems adhere to DND policies, procedures and guidelines are adhered to; Conduct of the technical evaluation, configuration, testing and the implementation support needed to evaluate and implement system changes and/or Software releases. This task includes the development of a rollout plan and documentation, handover/training and transition to in-service support; Provide assistance with the business requirements gathering for the implementation of the Software, the user-specific processes and business rules, and design or configuring the Software to deliver the functionality that will support these processes and business rules; Prepare and create presentations to project management personnel, senior management and units when requested by the TA; Assist the ISS Team in creating user accounts and in assigning user privileges at the onset of the deployment; Participate in joint site surveys to identify data elements and related business processes that need to be captured at the survey sites and provide guidance in the initial preparation of the tool configuration steps; Install, configure and test the Software in Ottawa and at other RCAF locations across Canada. Some work can be done remotely while some configuration will occur on-site. Appendix 3 provides a list of potential locations; Provide support from Ottawa to the personnel deploying the Software at distant sites, and occasionally travelling to these sites to resolve issues; Support management of progress against key technology initiative action plans, track progress, issues and risks, report on status and communicate timelines and progress to TA for escalation as necessary; Maintain and support the AFMIS lab environment made of a collection of virtual machines which can be used to: develop and test applications, troubleshoot and diagnose problems associated with the suite of AFMIS applications; prepare and run a build-deploy-test workflow to test a solution in a laboratory before transitioning into production, develop production implementation plan and all associated documentation, run manual and automated tests and create reproducible bugs using the laboratory environment; and Respond to issues, problems and inquiries reported by the Client’s personnel for services that the software is expected to provide in accordance with product documentation. Apply
Senior Project Administrator to assist in supporting the ANOC initiative
S.i. Systems, Ottawa, ON
Our valued public sector client is in need of a Senior Project Administrator to assist in supporting the ANOC initiative. Specific tasks may include, but are not limited to, the following: Based on his/her expertise of MS SharePoint tool, assist in the development of the necessary capabilities and plans; Utilise MS Project in tracking deployment timelines for the various systems; Provide recommendations on the improvement of the project management delivery activities; Assist with the capture, development, refinement and validation of issues, action items and risks; Administrate the SharePoint site, including managing structure and content of the website and user access privileges. This also includes posting notices and communicating with users to answer questions, to inform them of changes or ensure information management standards are maintained; Attend meetings with technical, operational, and training agencies as requested by the TA; Support the environment through tasks relating to first line support for personnel in the field; and Support the environment through working in the Service Desk to respond to troubleshooting calls or support requirements. Apply
Senior IT Security TR&A and Certification and Accreditation Analyst to identify personnel, technical, physical, and procedural threats to and vuln
S.i. Systems, Ottawa, ON
Our vauled Public sector client is in need of a Senior IT Security TR&A and Certification and Accreditation Analyst to identify personnel, technical, physical, and procedural threats to and vulnerabilities of IT systems The client is responsible for managing national parks, national historic sites, national marine conservation areas, and a national urban park. These natural and cultural heritage icons - and the staff that make up the team - are located from coast to coast to coast, in areas that are often remote and challenging operating environments. The client depends on effective and secure digital technology services to deliver its mandate. Along with the rest of the Government of Canada (GC), the client is evolving its workplace technology to reflect an enterprise approach to managing information, data, technology and security. The client's Office of the Chief Information Officer (OCIO) is responsible for providing national leadership for the information management and information technology services for the Agency. In addition, infrastructure investments will be made to find cost effective solutions to improve connectivity for remote regions. ​The OCIO continues to focus efforts to support the Agency's priorities and business lines. The CIO is working closely with Shared Services Canada to ensure that the Agency’s underlying infrastructure is continuously improved to support modern workforce enabling tools. The Agency is also looking to cloud solution providers to implement flexible solutions We are looking for someone with the following, but not limited to, experience 15 years of experience as an Information Technology Security Assessor in an IT environment 5 years of experience authoring IT Security threat, vulnerability and/or risk assessments reports. A valid certification, degree, or a diploma in the IT Security field 5 projects applying the ITSG-33, ITSG-22, ITSG-41, or ITSG-38 to IT security assessments of non-Cloud-based IM/IT solutions within a federal Government of Canada department, agency, or Crown Corporation. Experience applying the ITSG-33, ITSM.50.062 or ITSP.50.105 to perform IT security assessments of cloud-based services. Experience IT security assessments of Microsoft M365 major services (including Azure, Outlook, Teams, SharePoint, OneDrive, Power Apps), or minor services (like Forms, Planner, Office) within a federal Government of Canada department, agency, or Crown Corporation. Apply
Senior Systems Analyst to support the end to end implementation of M365.
S.i. Systems, Ottawa, ON
Our Public sector client is seeking a Senior Systems Analyst to support the end to end implementation of M365. Background: Our Client's initial implementation of M365 has been focused on roll-out of core Microsoft Teams functionality to departmental personnel; with a view to stabilize and subsequently scale the use of M365, enhancing and rolling out additional functionality available within M365, such as OneDrive, SharePoint Online, and/or Power Automate, to facilitate departmental productivity over time. Our client is also developing a roadmap for the information management lifecycle, specifically assessing options for the integration of GCdocs to M365 or the migration of records management to M365. Our Client has been deploying the full M365 E3 suite, including Exchange Online, Teams, and OneDrive to the whole department since December 2020. SCOPE OF WORK The Contractor shall supply the services of Resources to assist our client with the organization, governance, planning, implementation, management, and day-to-day support for the implementation of M365. This may include, but is not limited to, the following activities and deliverables: Ensure appropriate integration of solutions with the existing instance of the GC content management solution (GCdocs, leveraging MS Dynamics); Implementing an Information Management Roadmap, Design and associated documentation (e.g. policies and practices) for the solution and support their implementation, including: Definition of taxonomies; Data conversion and content migration strategies and plans; Definition of Teams governance, including solution configuration and administration roles and privileges for the set-up of Teams (e.g. who can create teams, roles, channels, use of public vs. private teams, naming conventions, etc.); Definition of roles and responsibilities for on-going administration of Teams to effectively structure and manage the creation (including any standardization of Team structure), on-going use, and decommissioning (including policies and standard operating procedures for archiving, longer-term storage, and disposition) of Teams, and associated data, rooms, channels, chats, etc. in alignment with GC Record Keeping policies and departmental direction; Design and architect SharePoint Online sites and support set-up and configuration of SharePoint Online; Metadata management policy and procedures; Design and support the configuration of appropriate solution navigation to maximize user experience and productivity; Support design, development and implementation of automated workflows, forms, etc. Must haves: completed (3) projects in the last 10 years in determining requirements and feasibility, options analysis, and systems development, design and implementation for a large enterprise with 2,000+ end-users, including at least one (1) project doing so for Microsoft 365. degree or diploma in Computer Science, Computer/Software Engineering, Information Technology, or Information/Cyber Security. three (3) different projects experience in system design, and support to the implementation of the M365 solution, three (3) different projects experience of the proposed resource as a System Analyst on projects, including the: Development of requirements, feasibility, cost, design, and specification documents for systems Implement systems to support projects, departments, organizations, or businesses Translate business requirements into systems design and specifications Analyse and recommend alternatives and options for solutions Develop technical specifications for systems development, design and implementation **experience must be in supporting organizational change for a Microsoft 365 implementation project in a public sector environment.** Apply
On-site Automotive Support Advisor
Equest, Waterloo, ON
Position Summary:Perform accurate and efficient front-line contact center functions for automotive customers. Our client is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions.Overall Responsibilities:• Ensure service delivered to customers meets contractual Key Performance Indicator ('KPIs')• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer• Greet customers in a courteous, friendly, and professional manner using agreed upon procedure• Maintain basic knowledge of client products and/or services• Prepare complete and accurate work including appropriately notating accounts as required• Participate in activities designed to improve customer satisfaction and business performance• Offer additional products and/or services• Track, document and retrieve information in call tracking database• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff• Handle Complaints and/or Fleet Assistance.Job Requirements:• Minimum 18 years of age• High School or secondary school diploma (or equivalent) required; College, University or post-secondary diploma (or equivalent) preferred• At least 1 year of customer service experience; contact center experience preferred• Back office experience preferred• Demonstrated ability or aptitude to understand automotive/technical issues and terminology• Positive attitude and a passion for customer care• Patient and friendly with all types of customers• Consistent level of professionalism and a conscientious nature• Flexibility and adaptability to work in a fast-paced environment• Ability to prioritize and manage own workload• Strong written and verbal communication skills (good spelling, grammar; avoid slang and jargon)• English Language proficiency• Excellent telephone customer service etiquette• Actively listens and asks probing questions to understand the customer's needs and determine the best course of action• Excellent verbal communication skills, responding with appropriate feedback (avoid slang and jargon) -Ability to demonstrate empathy and understanding; diplomatic, polite and apologizes where necessary• Computer literacy - competent in Microsoft Office/Google Suite, Internet Explorer, Edge and Google Chrome (required);• Ability to learn quickly in a dynamic environment, take own initiative and make decisions• Typing speed: minimum of 35 words per minute• Logical approach to problem resolution: gathers facts, takes corrective actions, escalates problems at the appropriate stage• Flexible schedule availability• Self-managed and disciplined• Team player, working with the team to achieve objectives, friendly and approachable even when busy• Ability to build relationships and collaborate with dealer personnel and internal stakeholders• Personifies willingness to help
Junior C# (VB.Net) Developer to support in the development, enhancements, and integration of multiple applications involving their oracle database.
S.i. Systems, Ottawa, ON
Our Valued Public Sector Client is looking for an Junior C# (VB.Net) Developer to support in the development, enhancements, and integration of multiple applications involving their oracle database. The public sector client has a mandate to manage the sustainable harvest of all aquatic species. To enable effective management and decision making, it is critical to collect catch, effort and other data for all Pacific fisheries and make that data available for analysis and reporting to a variety of stakeholders. The goal is to further application development services are required in order to continue the maintenance and enhancements of their Pacific Region information management systems to meet ongoing demands for data integration, data management and advanced reporting functionalities Tasks: Develop and prepare diagrammatic plans for solution of business, scientific and technical problems by means of computer systems of significant size and complexity. Analyze the problems outlined by the systems analysts/designers in terms of such factors as style and extent of information to be transferred to and from storage units, variety of items to be processed, extent of sorting, and format of final printed results. Select and incorporate available software programs. Translating functional specifications into coded machine instructions in VB, VB.NET and/or SQL. Design detailed programs, flow charts, and diagrams indicating mathematical computation and sequence of machine operations necessary to copy and process data and print the results. Translate detailed flow charts into coded machine instructions and confer with technical personnel in planning programs. Verify accuracy and completeness of programs by preparing sample data, and testing them by means of system acceptance test runs made by operating personnel. Correct program errors by revising instructions or altering the sequence of operations. Test instructions, and assemble specifications, flow charts, diagrams, layouts, programming and operating instructions to document applications for later modification or reference. Develop and provide any material for the purposes of knowledge transfer Provide knowledge transfer, coaching and / or training to employees so that they can perform similar work in the same or other areas of the organization, if required. Must have: Reliability clearance 2 years of experience as an C# (.Net) Developer 2 years of experience in completing development in the public sector 2 year of experience completing application analysis Nice to have: 3 project working wiht the public sector 3 projects working with Visual Basic (VB), VB.NET and/or SQL. Apply
Intermediate C# (.Net) Developer to support in the development, enhancements, and integration of multiple applications involving their oracle database.
S.i. Systems, Ottawa, ON
Our Valued Public Sector Client is looking for an Intermediate C# (.Net) Developer to support in the development, enhancements, and integration of multiple applications involving their oracle database. The public sector client has a mandate to manage the sustainable harvest of all aquatic species. To enable effective management and decision making, it is critical to collect catch, effort and other data for all Pacific fisheries and make that data available for analysis and reporting to a variety of stakeholders. The goal is to further application development services are required in order to continue the maintenance and enhancements of their Pacific Region information management systems to meet ongoing demands for data integration, data management and advanced reporting functionalities Tasks: Develop and prepare diagrammatic plans for solution of business, scientific and technical problems by means of computer systems of significant size and complexity. Analyze the problems outlined by the systems analysts/designers in terms of such factors as style and extent of information to be transferred to and from storage units, variety of items to be processed, extent of sorting, and format of final printed results. Select and incorporate available software programs. Design detailed programs, flow charts, and diagrams indicating mathematical computation and sequence of machine operations necessary to copy and process data and print the results. Translate detailed flow charts into coded machine instructions and confer with technical personnel in planning programs. Verify accuracy and completeness of programs by preparing sample data, and testing them by means of system acceptance test runs made by operating personnel. Correct program errors by revising instructions or altering the sequence of operations. Test instructions, and assemble specifications, flow charts, diagrams, layouts, programming and operating instructions to document applications for later modification or reference. Develop and provide any material for the purposes of knowledge transfer Provide knowledge transfer, coaching and / or training to employees so that they can perform similar work in the same or other areas of the organization, if required. Must have: Reliability clearance 5 years of experience as an C# (.Net) Developer 5 years of experience in completing development in the public sector 5 year of experience completing application analysis Nice to have: 3 years of experience coded machine instructions in the C#, Oracle, and/or PL/SQL development language 3 years of experience in the public sector Apply
Oracle Cloud HCM Technical Lead, Senior Associate
PwC, Toronto, ON
A career in our Advisory Acceleration Centre is the natural extension of PwC's leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements.Meaningful work you'll be part ofAs an Oracle Cloud HCM technical lead in our Application Evolution Services (AES) practice, you'll be part of a team that helps deliver high quality, client service excellence and operational efficiency. You will be responsible for the sustainment, optimization and enhancement of the Oracle cloud solution. You will work with the clients to understand their business requirements and help configure and test the solution. Responsibilities include but are not limited to:•Analyse/fix/build custom solutions using Oracle HCM tools like BI Reports, HCM Extracts, OTBI, Web Services, APIs, HDL, HSDL, Fast Formulas, Oracle Fusion configurations, Oracle HCM Security module management, HCM Customizations and personalisation's•Attended IT issues on production and non-production HCM modules - Core HR, NA Payroll, Global Payroll, Benefits, Time & labor, Absence, Recruiting•Support and fix issues related to Integrations between Oracle HCM and other applications like Talent Modules like recruitment/onboarding, compensation, Timekeeper, employee benefits providers, Pensions, Total rewards, Discounts, company active directory•Interact with business users, Functional leads & customers to understand and define requirements participate in issue solution design & development•Design, develop, debug, bug-fix, and unit test HCM/SOA application as well as work on Support (Incident acknowledgement, analysis, resolution, testing and closure)•Resolve HCM functional/technical configuration related issues•Research, prototype and roll out HCM patches and upgrades•Design and implement solutions for correction of system problems•Analyze requirements for enhancements to HCM and propose and implement appropriate technical solutions•Develop/configure reports within Oracle HCM Cloud using BI and OTBI•Support/consider configuration management, security, quality control in designs/implementations•Resolve requests for assistance in troubleshooting issues assigned to the development team•Document, track, and update tickets associated to the HR systems•Support Business initiatives and business continuity plans.Experiences and skills you'll use to solve•Require 5 to 7 years of technical experience with various Oracle HCM Cloud Applications - HR, Benefits, Payroll, absence, Self-Service, Absence Management, Talent Management, Compensation Management modules•Proficient in Oracle Cloud HCM application architecture•Expertise in HCM Data Loader, Spreadsheet Loader, Fast Formulas, security console•Expertise in OTBI, BI Publisher, HCM Extracts•Expertise in Oracle Cloud Fast Formulas - HCM, Payroll, Benefits, Compensation, Pension•Expertise in SQL, PL/SQL, HRMS API's, EBS Fast Formulas•Proficiency with HTML/CSS, APIs is preferred•Should be able to translate and communicate technical concepts to both technical personnel and non-IT business users•Knowledge of project and program management methodologies, associated processes and tools, and the software development lifecycle (SDLC).• When applying to a Quebec based opportunity, fluency in French is required. Outside of Quebec, fluency in French is an asset • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives Why you'll love PwCWe're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc .Your Application to PwCWe embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like.The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. What to consider before applyingThe Canada Acceleration Centre (CAC) services all Canadian time zones, therefore business hours will vary and overtime is required.At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Senior C#(.NET) Developer to support the development and integration of multiple applications for their Information Management system.
S.i. Systems, Ottawa, ON
Our Valued Public Sector Client is looking for a Senior C#(.NET) Developer to support the development and integration of multiple applications for their Information Management system. The public sector client has a mandate to manage the sustainable harvest of all aquatic species. To enable effective management and decision making, it is critical to collect catch, effort and other data for all Pacific fisheries and make that data available for analysis and reporting to a variety of stakeholders. The goal is to further application development services are required in order to continue the maintenance and enhancements of their Pacific Region information management systems to meet ongoing demands for data integration, data management and advanced reporting functionalities Tasks: Develop and prepare diagrammatic plans for solution of business, scientific and technical problems by means of computer systems of significant size and complexity. Analyze the problems outlined by the systems analysts/designers in terms of such factors as style and extent of information to be transferred to and from storage units, variety of items to be processed, extent of sorting, and format of final printed results. Select and incorporate available software programs. Design detailed programs, flow charts, and diagrams indicating mathematical computation and sequence of machine operations necessary to copy and process data and print the results. Translate detailed flow charts into coded machine instructions and confer with technical personnel in planning programs. Verify accuracy and completeness of programs by preparing sample data, and testing them by means of system acceptance test runs made by operating personnel. Correct program errors by revising instructions or altering the sequence of operations. Test instructions, and assemble specifications, flow charts, diagrams, layouts, programming and operating instructions to document applications for later modification or reference. Develop and provide any material for the purposes of knowledge transfer Provide knowledge transfer, coaching and / or training to employees so that they can perform similar work in the same or other areas of the organization, if required. Must have: Reliability clearance 10 years of experience as a C#(.NET) Developer 10 year of experience completing application analysis 10 years of experience in completing development in the public sector Nice to have: 3 years of expereince devloping within the public sector Apply
Parts Manager
Otto's Service Centre Ltd. (Otto's BMW), Ottawa, ON, CA
Full Job DescriptionOtto’s Ottawa is the National Capital Region’s premier automotive group, comprised of Otto's BMW, Canada's original BMW dealer; Otto’s Subaru, Canada’s #1 leader in Subaru sales, service and parts; and Otto’s Collision Centre, the BMW flagship center for Eastern Canada. We offer an industry-leading salary, premium health benefit package and pension.We are looking to add a qualified Parts Manager with a minimum of 5 years of experience in the Parts department of a BMW or other German manufacturer dealership setting and a minimum of 3 years of experience in a management position. The candidate will be responsible for managing the Parts department and the candidate shall have automotive parts experience, vendor experience, and the ability to excel in a high-volume, luxury brand dealership.General responsibilities• Responsible for parts service in terms of parts inventory turnover, operating results, availability, and parts department profitability, through attainment of sales objectives in individual parts areas such as Genuine Parts, Accessories, Lifestyle/Boutique, etc. as well as monitoring sales to the workshop, retail customers, new car department, pre-owned car department, and wholesale;• Responsible for employment, motivation and training of Parts Department personnel; determines the training required by personnel in the department; proposes personnel for training courses held by Manufacturer;• Responsible for compiling up-to-date plans and reporting regularly to business management and Manufacturer;• Responsible for adequate parts, accessories and lifestyle advertising and promotion;• Compiles the annual parts plan (sales and purchasing plan), and following approval of the plan by management, assumes responsibility for implementing the plan in the respective year of business;• Supervises the development of turnover on the basis of a monthly objective/actual comparison; conducts analyses to determine the reasons for deviations and takes measures to adjust targets; resolves increase of targets, corrections, and re-allocation of duties should this be required to secure own sales and purchases from the manufacturer;• Ensures Inventory Management system is maintaining correct stock levels to ensure highest possible level of customer satisfaction;Requirements• Strong people management and leadership skills, be motivational, supportive, assertive and decisive• Ability to supervise department staff• Reynolds and Reynolds knowledge is a plus• BMW ETK Software (ETK/EPC, SGATE) knowledge is a plus• Strong organizational and time management skills• High level of understanding of the inventory levels, parts turnover, and budget benchmarks• Proficient in Microsoft Office• Knowledge and understanding of the overall functioning of the Parts department and the day-to-day operations of the parts department• Effective communication skills in both verbal and written• Great attitude with a high-energy personality• Mechanical knowledge/aptitude and the ability to convey technical information to customers when providing service• Self-starter and self-motivated• Ability to work well with others• Ability to prepare statistical data and reports• Ability to set clear goals and targets for teams and individuals, train, coach and develop staff• Business planning and forecasting department’s performanceWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today.LanguagesEnglishEducationSecondary (high) school graduation College or university certificate/diploma/degree or equivalent experience in a technical, automotive or business filedExperience• Parts experience in automotive dealership (BMW or another German manufacturer): 5 years (required)• Parts management: 3 years (required)Job TypeFull-time, PermanentSalary$85,000 - $115,000Benefits• Dental care• Extended health care• RRSP match• Vision careHiring InsightsHiring 1 candidate for this roleHow to ApplyShould the above interest you, please send us your resume today.Fax: (613) 725 1388Email: p . salehi @ bmwottos . ca
ISL 27R - Senior Security Analyst
BC Public Service, Fort Nelson, BC
Posting Title ISL 27R - Senior Security Analyst Position Classification Information Systems R27 Union GEU Work Options Remote Location Abbotsford, BC V2S 1H4 CACampbell River, BC V9W 6Y7 CACranbrook, BC V1C 7G5 CAFort Nelson, BC V0C 1R0 CAHope, BC V0X 1L0 CAKamloops, BC V2H 1B7 CAKelowna, BC V1Z 2S9 CAMultiple Locations, BC CA (Primary)Nanaimo, BC V9T 6L8 CANelson, BC V1L 6K1 CAPrince George, BC V2N4P7 CASmithers, BC V0J 2N0 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CAWilliams Lake, BC V2G 5M1 CASalary Range $88,636.83 - $101,099.95 annually which includes a 9.9% Temporary Market Adjustment* Close Date 4/7/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Min of Trans & Infrastructure Ministry Branch / Division Information Management Branch Job Summary Take the next step in your IT career with this rewarding opportunityThe Ministry of Transportation and Infrastructure (MoTI) plans transportation networks, provides transportation services and infrastructure, develops and implements transportation policies, and administers many related acts, regulations and federal-provincial funding programs. The Ministry strives to build and maintain a safe and reliable transportation system and provide affordable, efficient and accessible transportation options for all British Columbians. This work includes investing in road infrastructure, public transit, cycling network improvements and other green modes of transportation, reducing transportation-related greenhouse gas emissions, and strengthening the economy through the movement of people and goods. The Ministry invests in highway rehabilitation and side road improvements, which includes road resurfacing, bridge rehabilitation and replacement, seismic retrofits, intersection improvements and upgrades to smaller side roads to help connect communities.Within the Ministry of Transportation and Infrastructure, the Information Management Branch (IMB) is part of the Strategic and Corporate Priorities (SCP) division. The SCP division's mission is to be a trusted partner using talent and technology to collaboratively lead and facilitate cross-ministry and corporate initiatives that support innovation, service excellence, and an engaged workforce. To support the mission, the IMB is leading the delivery of user-centered digital data products in partnership with ministry programs to support an effective and integrated transportation system.The Senior Security Analyst delivers an information technology and operational technology security program, ensuring all systems conform to corporate security policy and security best practices. The Senior Security Analyst carries out vulnerability assessments on a variety of information technology and operational technology applications, networks and IoT devices at the Ministry's Regional Transportation Management Centre in Coquitlam, BC.Job Requirements: Degree in computer science field or equivalent and four years related experience; OR Diploma in computer science field or equivalent and five years related experience; OR Secondary school graduation or equivalent and seven years related experience. Certified Information Systems Security Professional designation or Certified Ethical Hacker designation, or equivalent. Experience with the use of vulnerability discovery tools, such as NMAP, Burp Suite, or Open Web Application Security Project Zed Attack Proxy (OWASP ZAP), or equivalent. Related experience includes the following: Experience, preferably with a security focus and in a Microsoft environment. Experience with all aspects of IT security including current technologies and best practices. Experience with the installation, configuration, maintenance and problem resolution of hardware, software, operating systems, and network components. Preference may be given to applicants with any of the following: Experience working with Operational Technology (OT). OT is defined as hardware and software that detects or causes a change through the direct monitoring and/or control of physical devices, processes and events in the enterprise. Experience with industrial control systems security. Experience conducting security threat risk assessments or web application security assessments. For questions regarding this position, please contact [email protected] .About this Position: Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved telework agreement. This position can be based in any Ministry of Transportation & Infrastructureoffice. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations. An eligibility list may be established to fill future temporary and permanent vacancies. Please refer to MyHR for more information on Temporary Market Adjustments . Depending on the successful candidate's location, a bi-weekly isolation allowance may apply. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .To learn more about these B.C communities you can click on the Hello BC link here! How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition.Job Category Information Management/Information Technology
Mining Technical Support Manager
Wajax Limited, Acheson, AB
The Opportunity Responsible for leading all technical support to external and internal customers including continuous improvement and total cost of ownership (TCO) reduction initiatives, reliability monitoring, and project management of new machine builds. Responsible for the Mining Rebuilt center, regional Parts and service business and the National Mining project team. The Role Promote a culture of safety including strict adherence to Wajax EH&S policies and procedures as well as those of the customer and Provincial/Federal OH&S. Provide leadership to technical team including workload assignment and balancing, training, and performance management. Define and implement a consistent reliability and technical support process and team to ensure: Customer technical meetings are beneficial and drive continuous improvement in product problem resolution, engineered upgrades, and OEM support. Continuous review of component rebuilds processes and procedures, developing and implementing improvements to add value, increase reliability, and reduce cost. Improved communication with OEM on all product problems CI opportunities. Project manage mining machine builds and major outages as required including: Understand project scope, customer requirements, and terms and conditions. Create and/or communicate project schedule, EH&S Plan, and Training/Access requirements. Manage and report any changes, delays, technical, legal, or commercial issues that may develop during the project. Manage the procurement of auxiliary/support equipment and suppliers as required for assigned projects. Support project supervisor(s) as required during builds. Responsible for supporting the business of Parts & Service sales to customers. Manage Parts & Service sales and ensures profit margin targets are met. Identify issues and work with co-workers to resolve them in a timely manner. Provide training and support for all Parts & Service technicians and supervisors. Ensures that parts inventory levels meet customer demand and service levels meets customer expectations. Manage branch personnel performance, safety, training, and customer service. Work with customers, suppliers, and co-workers to fulfill service orders and inquiries with service and cost expectations. The Candidate Education: Experience's. in Mechanical, Electrical, or Mining Engineering or HET w/ management Work Experience: 10+ years in mining equipment maintenance, repair, and assembly. Knowledge: Mining equipment, maintenance planning, organization, reliability engineering, project management, computer skills The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements Award-Winning Health and Wellness Program By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.
Waterloo| On-site Automotive Support Advisor
Equest, Waterloo, ON
Position Summary:Perform accurate and efficient front-line contact center functions for automotive customers. Our client is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions.Overall Responsibilities:• Ensure service delivered to customers meets contractual Key Performance Indicator ('KPIs')• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer• Greet customers in a courteous, friendly, and professional manner using agreed upon procedure• Maintain basic knowledge of client products and/or services• Prepare complete and accurate work including appropriately notating accounts as required• Participate in activities designed to improve customer satisfaction and business performance• Offer additional products and/or services• Track, document and retrieve information in call tracking database• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff• Handle Complaints and/or Fleet Assistance.Job Requirements:• Minimum 18 years of age• High School or secondary school diploma (or equivalent) required; College, University or post-secondary diploma (or equivalent) preferred• At least 1 year of customer service experience; contact center experience preferred• Back office experience preferred• Demonstrated ability or aptitude to understand automotive/technical issues and terminology• Positive attitude and a passion for customer care• Patient and friendly with all types of customers• Consistent level of professionalism and a conscientious nature• Flexibility and adaptability to work in a fast-paced environment• Ability to prioritize and manage own workload• Strong written and verbal communication skills (good spelling, grammar; avoid slang and jargon)• English Language proficiency• Excellent telephone customer service etiquette• Actively listens and asks probing questions to understand the customer's needs and determine the best course of action• Excellent verbal communication skills, responding with appropriate feedback (avoid slang and jargon) -Ability to demonstrate empathy and understanding; diplomatic, polite and apologizes where necessary• Computer literacy - competent in Microsoft Office/Google Suite, Internet Explorer, Edge and Google Chrome (required);• Ability to learn quickly in a dynamic environment, take own initiative and make decisions• Typing speed: minimum of 35 words per minute• Logical approach to problem resolution: gathers facts, takes corrective actions, escalates problems at the appropriate stage• Flexible schedule availability• Self-managed and disciplined• Team player, working with the team to achieve objectives, friendly and approachable even when busy• Ability to build relationships and collaborate with dealer personnel and internal stakeholders• Personifies willingness to help
Program Manager/IT Personnel
International Center for Family Care, Brampton, ON, CA
Develop and implement strategic plans our programs to ensure alignment with organizational objectives.Oversee the day-to-day operations of our programs, including planning, budgeting, and reporting.Manage the organization's IT systems and infrastructure, including hardware, software, and network security.Provide technical support to staff and volunteers, troubleshooting issues and implementing solutions as needed.Stay up-to-date on industry trends and best practices in program management and IT to drive continuous improvement.
Project Manager
Ontario Institute For Cancer Research, Toronto, Ontario
About OICROICR is Ontario's cancer research institute. We bring together people from across the province and around the world to improve the lives of everyone affected by cancer. We take on the biggest challenges in cancer research and deliver real-world solutions to find cancer earlier and treat it more effectively. We are committed to helping people living with cancer, as well as future generations, live longer and healthier lives.Launched in December 2005, OICR is an independent institute funded by the Government of Ontario through the Ministry of Colleges and Universities.Job DetailsPosition: Project ManagerLocation: MaRS Centre, TorontoDepartment: Global Alliance for Genomics and Health (GA4GH)Reports To: Executive LeadSalary: Commensurate with level of experience; total compensation includes a competitive benefits plan (Sun Life), plus a defined benefit pension plan (HOOPP)Hours: 21 hours/weekJob Type: HybridStatus: Part-Time, Temporary (15-month contract)Position SummaryThe Global Alliance for Genomics and Health (GA4GH), based in part at the Ontario Institute for Cancer Research (OICR), is looking for a Project Manager to support the operations of the GA4GH and will be a critical role to enable the GA4GH to achieve its strategic objectives through aligning and managing resources (financial and personnel), liaising with stakeholders, and coordinating communications. GA4GH is an international, nonprofit alliance formed in 2013 to accelerate the potential of research and medicine to advance human health. Bringing together hundreds of contributors working in healthcare, research, patient advocacy, life science, and information technology, the GA4GH community is working together to create policy frameworks and standards to enable the responsible, voluntary, and secure sharing of genomic and health-related data. Learn more at www.ga4gh.org. GA4GH is supported by four international hosts: the Broad Institute of MIT and Harvard, the Wellcome Sanger Institute, EMBL-EBI, and the Ontario Institute for Cancer Research (OICR). Eight technical and policy framing teams ("GA4GH Work Streams") drive the standards development work to meet the specific needs of real world clinical and genomics data sharing projects. GA4GH Work Streams collaborate with Driver Projects-genomic data initiatives that help identify, develop, and pilot our products. This position is temporary, part-time (21 hours/week) for fifteen (15) months to cover a maternity leave.Position ResponsibilitiesManages the unit/department financial resources:Manage most aspects of annual operating budget at Secretariat location (OICR), with input and direction from the OICR finance and grants management teams, and GA4GH CEO. Budget management involves overseeing multiple cost centres.Approve expenditures within signing authority limits.Analyze financial/statistical reports on a regular basis; monitor, analyze and reconcile variances from approved plan; take remedial action to attain budgeted targets.Prepare and present financial reports, as required.Support fundraising efforts through budget development, producing supporting materials, coordinating sponsorship outreach and liaising directly with funders.Monitor the overall GA4GH long-term budget and ensure there are sufficient funds through tracking active and pending grants located at OICR; This includes mapping out grant cycles and the tracking of active and pending grants located at OICR.Oversees day-to-day operations:Develop and implement day-to-day operating policies, systems, and procedures to contribute to organizational effectiveness.Contribute to GA4GH operational and strategic goals, and align work processes and communications accordingly.Co-ordinate and contribute to the development and implementation of GA4GH protocols, policies, and procedures (working with the Executive Committee and Secretariat).Participate in regular meetings of the Secretariat in order to align work, develop, and implement work processes; ensure consistent communication with external stakeholders. Performs corporate management responsibilities that advance OICR's goals and support alignment with GA4GH:Ensure alignment of GA4GH initiatives with OICR's mission, vision, and policies.Foster collaboration and coordination between GA4GH and other OICR programs and departments.Attend town hall meetings and other key organizational gatherings to stay informed about OICR activities, priorities, and updates.Contribute to the development and implementation of strategies to enhance the visibility and impact of GA4GH within OICR and the broader scientific community.Support the integration of GA4GH initiatives into OICR's research and operational frameworks, ensuring seamless collaboration and resource utilization.Provide regular updates and reports to OICR management regarding the progress, challenges, and opportunities associated with GA4GH activities and partnerships.Collaborate with OICR's communications team to effectively communicate GA4GH-related developments, achievements, and initiatives to internal and external stakeholders.Support the implementation of Equity, Diversity, and Inclusion (EDI) strategies within GA4GH and OICR, ensuring a diverse and inclusive work environment.QualificationsCompletion of a Bachelors degree in Business Administration or equivalent work experience and/or education.Experience in project management.Experience in grants management.Experience with word processing, slide presentations, and spreadsheets are required.Familiarity with working in a GSuite environment.Familiarity with the global health research setting.Above average writing skills.Above average organisational skills.Excellent analytical, problem-solving, and time management skills.Ability to work both autonomously and collaboratively.Independent and self-motivated.Thrives in a fast-paced, dynamic environment.Able to work flexible hours on occasion.For more information about OICR, please visit the website at www.oicr.on.ca.To learn more about working at OICR, visit our career page.CLOSING DATE: Until Filled
Operations Manager - Buildings - Technical Maintenance
Ville de Pointe-Claire, Pointe-Claire, QC
eporting to the Senior Manager of Operations, the jobholder participates in the planning and control of the unit’s activities (financial, material, human resources and budgetary). He or she is responsible for directing operations related to the technical maintenance of a building stock of over 50 buildings, as well as the City’s electrical network (lighting, traffic lights, etc.).General responsibilities and goals:The jobholder is responsible for performing the following main duties:• Implement and update preventive maintenance plans;• Direct and coordinate the execution of preventive, corrective, intervention and reliability maintenance programs for the sectors under his or her responsibility, as well as quality control;• Implement operational and contingency plans, including in irregular situations;• Ensure compliance with health and safety rules for employees under his or her supervision;• Recommend and implement best practices in the field;• Implement unit policies, programs and procedures;• Participate in the management of service and material supply contracts;• Ensure the effective and efficient management of the unit’s activities:• Manage a team of managerial and unionized employees;• Create and implement performance monitoring and control tools;• Optimize the use of resources (financial, material and human);• Skills development and succession planning, training needs of first-level managers and trade teams;• Monitor various systems and software related to operations, building conditions and availability;• Ensure the consistency of the unit’s service offering;• Maintain close communication with superiors and internal customers;• Ensure continuity of customer service and maintain all buildings under his or her responsibility in a safe condition;• Participate in and/or lead various internal committees – e.g. operational committee;• Lead and coordinate internal support for a variety of special projects and community events;• Perform all other related tasks. An undergraduate degree in administration, operations management, logistics or a related field;• Minimum 3 to 5 years’ experience in operations management and/or management of a multidisciplinary maintenance department;• Good knowledge of carpentry, plumbing, electricity, building mechanics and HVAC;• Knowledge of electronic building control systems would be an asset;• Knowledge of laws, standards and regulations related to the maintenance of municipal buildings and facilities (OHS, environmental, provincial and/or federal, etc.);• Technical training and certification related to the field (WHMIS, confined spaces, etc.);• Experience in personnel management in a unionized environment would be an asset;• Relevant experience in coordinating operational activities in a municipal maintenance context;• Knowledge of computer-assisted maintenance management systems (CMMS) and electronic request management would be an asset;• Ability to implement and apply operational plans in the running of these activities;• Ability to approach situations from a global organizational perspective;• Good knowledge of French and English to converse effectively, take part in various work meetings and write high-quality texts or reports in either language;• Judgment, autonomy and a strong customer service orientation;• High interest in new developments and continuous improvement;• Experience in change management;• Excellent ability to adapt to change and take a proactive approach;• Proficiency in Microsoft Office 365.