Overview of salaries statistics of the profession "Technical Support Analyst in Canada"

DescriptionFortinet is looking for an experienced Technical Support Expert to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. You are familiar with the Security Operation Center environment and know well how to deploy and customize SOC tools, including implementing all the integrations required to make the job of SOC Analysts effective. You are able to design scripts to accomplish a wide variety of tasks and are able to implement and customize the automation of responses to security threats. You are able to assess the needs of a SOC environment and provide advice as to what steps should be taken to outfit a SOC environment. FortiSOAR -- Security Orchestration Automation and Response You would provide support as part of two related services we offer to our customers who purchase FortiSOAR - www.fortinet.com/products/fortisoar •Best Practices Service Advise customers on best practices as to how to deploy FortiSOAR in their SOC environment. Show them the general principles by offering demonstrations and guiding to relative best practice information. •Technical Support Help troubleshoot problems that arise as the product is used, be it data ingestion or playbook execution. If a bug is identified, work closely with QA and Development teams to resolve it. Job Responsibilities: •Provide direct technical web and telephone support •Troubleshoot FortiSOAR •Guide customer in assessment of what is needed to effectively use FortiSOAR using best practices based upon an understanding of their environment •Demonstrate product features and design principles •Provide input into the development and improvement of technical documentation •Reproduce customer environments using lab equipment and report bugs •Recommend alternative solutions or workarounds •Manage cases until case closure, taking the initiative to follow up internally as required to obtain changes or solutions needed to resolve the customer's issue •Provide knowledge transfer to peers Job Experience Required: •4+ years' experience in a security analyst, support or SOC role (or equivalent) •Experience interacting with APIs, particularly for automated ingestion of data and triggering responses. Familiar with the use of connectors to integrate with other products. •Strong troubleshooting and problem-solving skills •Previous experience providing technical support, preferably in network security / SOC environment •Comfortable working on and having strong understanding of Unix OS. Preferably Unix/Linux administration responsibilities (e.g., using YAML to update components) and troubleshooting (system files, processes, permissions). •In-depth experience with 1 or more SOAR or SIEM tools •Ability to automate cyber security processes through scripting and tools based upon repeatable workflows by designing playbooks •Know how to tune SOC tools to meet security objectives •Strong English skills both written and verbal. Experience in any of the following areas would be an asset: •SQL Database structure & queries •Python scripting using tools like Jinja •VM/Cloud Environments (preferably VMWare, AWS) •Fortinet product experience #GD #LI-JH1

Requisition ID: 244041 Posting End Date: Open Until Filled City: Flexible in Manitoba Site: Shared Health Work Location: Flexible in Manitoba Department / Unit: Digital Health Job Stream: Non-Clinical Union: SH Exempt-OT Anticipated Start Date: ASAP FTE: 1.00 Anticipated Shift: Days; On Call Daily Hours Worked: 7.75 Annual Base Hours: 2015 Shared Health leads the planning and coordinates the integration of patient-centred clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview Digital Health focuses on supporting clinical and business systems as the foundation for leveraging electronic data in the delivery of health-care services. We have positions available in our application support analyst 2 (ASA2) job. ASA2 positions may be assigned across Digital Health. However, we are currently seeking applicants in Clinical Digital Solutions which supports the introduction, use, optimization, integration and sustainment of effective clinical informatics and digital health processes, systems, services, and technologies. Reporting to a supervisor, the ASA2 will coordinate and resolve application support issues, fulfill service requests, and assist in deploying systems, interfaces and services. ASA2s: Develop, support, and update application configurations, interfaces, data, and reports, and proactively monitor and maintain the software infrastructure Work closely with support personnel and end users to provide tier two and three technical application support to ensure application performance, accessibility and utility Provide ongoing application support and monitoring Design, develop and configure application databases, services and solutions Experience 3 years of experience providing technical support of clinical and business applications Education (Degree/Diploma/Certificate) A post-secondary diploma in computer science, systems engineering or related field from an accredited post-secondary educational institution An undergraduate degree in computer science is an asset An equivalent combination of relevant training and experience may be considered. Qualifications and Skills Demonstrated leadership capabilities at the staff level. Shared Health has adopted the LEADS in a Caring Environment framework. Physical Requirements Must be able to work safely in a typical computerized office environment with frequent meetings at multiple sites throughout the organization, and to lift and carry items of up to approximately 10 kg Interruptions to respond to questions are common; dedicated and focused time for planning and concentration can be scheduled Travel throughout the province requiring a valid Manitoba driver’s license and use of a personal motor vehicle Must be able to work flexible hours to accommodate the service requirements of source system and client organizations and support our 24/7/365, province-wide client needs through scheduled overtime and on call work as required We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the ''Apply'' icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

DescriptionAs a FortiEDR Escalation Support Expert, you will be part of the top-notch technical support organization, working alongside our global exceptional team of professionals in Developing, QA, Security, and Product Support. You will be working as an integral part of the Support team, being the main link between Support and Product Development and developing and maintaining tools to accelerate customer ticket handling. This will involve a wide range of skills, including mentoring Support experts and reading log files/dump files/network traces/endpoint traces in order to track down field related product malfunctions, updating internal tools and writing internal and external Knowledge Base articles. You will be responsible for analyzing and resolving complex and challenging issues, and communicating the methods used to the Support team to help them build on their skills. Where bugs or product improvements are identified, you will be responsible for coordinating with the development organization and prioritizing the required work to ensure that the customers get their issues resolved in a timely manner. Ultimately, you will have a large part in driving the quality of FortiEDR product forward, either by yourself or by coordinating activities of different departments in the business unit. You will also be part of a team building and maintaining tools which allow the Support organization to analyze data and diagnose problems quickly and efficiently. This will require being able to read, write and edit scripts, primarily in Python and Bash. Updating these tools to work with new iterations of our product releases, ensuring the high standards of Support, and that the Support organization is able to carry out their tasks efficiently and accurately. Qualifications: • Demonstrable experience in a technical (CS related) field or B.Sc. • 5 years of experience in Technical Support/Escalation expert/IT-Ops role. • Proven hands-on experience and understanding of operating systems. • Good understanding of Shell scripting, Python scripting and/or scripting in another common language. At least one of: • Extended knowledge and experience with network protocol and structures. • Ability to work with several interfaces in parallel and matrix management skills. • Team player. • Excellent analytical and problem-solving skills with a strong sense of customer commitment. • High level of interpersonal skills. • Proven ability to influence without authority and drive results. Excellent English, both verbal and written. Preferred Qualifications: • GCP or AWS Certifications • Experience with Virtual and/or Cloud based Environments (such as VMWareESXi, or Hyper-V, GCP and AWS.) • Programming skills. #GD #LI-JH1

Technical Product Owner Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Retail Technology Technical Product Owner, you will be responsible for evaluating and implementing new solutions, and delivering new proof-of-concept projects at Staples for both employees and customers. This role is the conduit between the Technology team and the lines of business. You will translate the requirements from the business teams, and have an understanding of its execution from a technology perspective. You will build relationships and liaises with various stakeholders, internal and external, to understand the impact of any changes to products or services on our employee processes and customer engagement. Specifically, you will: • Work with business stakeholders to identify solutions which enable their line of business • Champion the needs of the business throughout the product lifecycle and ensuring what is delivered meets the original objectives • Ensure successful product delivery by proactively identifying risk and implementations migrations • Create and maintain product roadmaps for the applications within your portfolio • Partner with vendors on current and future product needs. Support the requests for quotes (RFQ) process with vendors, including analysis of vendor options when exploring new vendor relationships. • Identify, communicate and/or escalate issues, risks/dependencies, change requests and status to manage stakeholders' expectations. Some of what you need • 6-8 years working as a business analyst or technical role within the retail industry • 5+ years in large scale technology implementations across an organization • Strong knowledge of emerging or available retail products and solutions • Degree in business, economics or engineering with relevant work experience • Strong understanding and working knowledge of IT Retail Technology and Infrastructure. • Digital first mindset and comfort with ambiguity • Staying up to date on new technologies and how the industry is changing • A strong understanding of retail applications and operation models • Ability to distill complex details into a concise and clean manner for decision making purposes • Proven ability to manage multiple projects within a fast-paced and ambiguous environment • Strong business acumen, communication and presentation skills • Demonstrated ability in leading and managing cross-functional teams • Curious • Approachable • Passionate • Problem solver Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do Under the daily direction of the Team Lead, this part time position will provide assistance to Store and Corporate Support Analysts in achieving phone SLAs. The associate will be required to perform follow up work for the Store and Corporate Support Analysts. Under the guidance of a Senior Analyst, the associate will also perform support work on electronic tickets submitted through Service Now and Voicemail. Specifically, you will: • Retail / Home Office Support: • Perform follow up work for Support Services Analyst which will include calling customers to confirm that the problem is resolved and/or sending out required parts to customers for problem resolution. • Assess and escalate electronic tickets submitted through Service Now to appropriate groups. • Log voicemail calls, create Service Now ticket, and perform basic troubleshooting before escalating to appropriate group. • Configure, deliver, and install PCs/Laptops to home office users. • Assist Team Lead in gathering metrics from Service Now system for SLA performance and reporting. (Service Now training will be provided). • Assist in documenting new standard operating procedures for the team. • Special Projects: • Participate in projects as they arise (i.e. new application / hardware rollouts). • Assist the command centre in managing and directing technicians during rollouts. Some of what you need • Hands-on experience with Staples Point of Sale systems and store operations. • Strong Customer Service skills. • Familiarity with Windows operating system (10, Windows 7). • Rudimentary PC troubleshooting and diagnostics. • Ability to work autonomously and think outside of the box. • Strong communication skills both written and verbal. • Must be able lift 30 lbs (size of PC / POS systems). • Able to work in tight spaces (electrical room / under desks). • Valid Ontario Driver's License. • May be required to travel to stores (less than 5% of time). • 6 months to 1 year of experience with working with computers. • High school graduate / equivalent. Some of what you will get • Associate discount • Learning & Development programs • And more... Additional Information • Combination of office and Work from home environment

Group Description At Magna, we create technology that disrupts the industry and solves big problems for consumers, our customers, and the world around us. We’re the only mobility technology company and supplier with complete expertise across the entire vehicle. We are committed to quality and continuous improvement because our products impact millions of people every day. But we’re more than what we make. We are a group of entrepreneurial-minded people whose collective expertise gives us a competitive advantage. World Class Manufacturing is a journey and it’s our talented people who lead us on this journey. Role Summary We are seeking a highly skilled and motivated OneStream Support Analyst to join our team. The OneStream Support Analyst will be responsible for providing technical support and expertise for the implementation, maintenance, and enhancement of the OneStream platform. The ideal candidate should have a strong background in financial systems, excellent problem-solving skills, and a passion for delivering outstanding customer service. Key Responsibilities • Provide functional and/or technical support and troubleshooting assistance to end-users experiencing issues with the OneStream platform. • Respond promptly to customer inquiries via email, phone, or ticketing system, and ensure timely resolution of reported problems. • Conduct thorough root cause analysis of incidents and implement effective solutions to prevent recurrence. • Assist in the configuration, customization, and maintenance of the OneStream application, including user access, security settings, data integration, and system upgrades. • Create and maintain documentation related to system configurations, troubleshooting procedures, and user guides. • Conduct end-user training sessions and develop training materials to promote user adoption and maximize system utilization. • Stay up to date with the latest features, enhancements, and best practices in the OneStream platform. • Participate in system testing, including regression testing, to ensure the stability and reliability of the OneStream application. Key Qualifications/Requirements Previous experience as a support analyst or similar role, preferably with exposure to implementing enterprise systems or tools, and experience in supporting end users. Basic understanding of database concepts, SQL, and data integration techniques is desired. Familiarity with EPM software systems, such as OneStream, Oracle Hyperion, SAP BPC, IBM Cognos TM1, or similar tools. Understanding the basic concepts of these systems, including data movement, report generation, and system navigation, is desired. Basic understanding of data analysis concepts and the ability to perform basic data validation and reconciliation within various enterprise tools. This includes the ability to identify data discrepancies and ensure data accuracy. A customer-centric approach with a focus on providing satisfactory support and assistance to end-users. Patience, empathy, and the ability to handle user inquiries and concerns are important.. Experience of automotive industry is preferred. Awareness. Unity. Empowerment. At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

CST Business Support Analyst - Testing Job ID 2023-102441 City Vancouver Work Location CST - 590 W. 8th Home Worksite 00 - Excluded - VCHA Additional Sites some travel may be required Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Term Specific Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Health Information Management Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0830 to 1630 Days Off Saturday, Stats, Sunday Work Schedule Details Shifts may include 24 hr support, some weekends, on call rotations End Date 7/10/2024 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as CST Business Analyst with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an CST Business Analyst - Testing to join the CST Project team. Apply today to join our team! About the The Clinical & Systems Transformation (CST) Project The Clinical & Systems Transformation (CST) Project is one of the largest health care projects in British Columbia's history. It is a joint undertaking between Vancouver Coastal Health, the Provincial Health Services Authority and Providence Health Care to complete a significant transformation of clinical practices and systems. This is an exciting initiative that will deliver key benefits for our patients, health care providers and health organizations. As a CST Business Analyst - Testing with Vancouver Coastal Health you will:Provide guidance to senior staff to determine requirements for new health informatics initiatives, including performance measurement and reporting, and program development.Document and analyze processes, gather requirements, perform best practice reviews, gather data to support, prioritize and align business case development and requests, and perform current state assessments and gap analysis on initiatives.Liaise with a broad spectrum of clinical, IT and business stakeholders and leaders to assist in translating technical issues into a single, shared and realistic vision. Qualifications Education & ExperienceBachelor’s Degree in Business Administration, Clinical Informatics or related discipline.Minimum of five (5) years’ recent, related experience in health care or information management, or an equivalent combination of education, training and experience.Master’s degree preferred.Understanding of Excluded/Non Contract and Collective Agreement terms across the Health Authorities in the ProvinceComprehensive understanding of staff scheduling systems used across the Health Authorities Comprehensive understanding of timekeeping policies related to maintaining payroll recordsKnowledge & AbilitiesSuperior analytical skills , documentation, workflows, including the ability to comprehend, analyze and resolve complex issues. Highly developed business writing and verbal communication skills with the ability to document work appropriately. Knowledge of project structures; business case development; documentation of workflows; health care setting and analytical tools.Demonstrable skills handling change requests, impacts, and tracking tasks, actions, risks, issues and impacts.Resourceful; well-organized; systematic analysis; strategic thinking; critical thinking; attention to detail; leadership and management skills. Technical writing experience is considered an asset.Knowledge of information technology applications and outcomes achieved through new platformsDemonstrated ability to exercise good judgment and initiative, deal with frequent changes; make decisions for a wide variety of complex business matters.Demonstrated ability to use database, spreadsheet and word processing software at an advanced level. Physical ability to perform the duties of the job. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

ERP Support AnalystAre you passionate about technology and business processes? Would you like to be part of a growing company that cares about the well-being and fulfillment of its employees? The position of ERP Support Analyst is perfect for you! Our missionAt Fidelio, we help small and medium-sized businesses grow and become more competitive. How do we do this? By helping them optimize their business processes with our integrated management system. Well-established in Quebec for over 20 years, we're now expanding rapidly into the Ontario market.What we'd like to offer you :Flexible schedules with the possibility of finishing at noon on FridaysRemote workCompetitive compensationOngoing training and mentoringInsurance and a group RRSPMonthly social activities!Your future responsibilities :Continuously develop and update knowledge of the range of solutions offered;Handle front-line service requests from customer-users (by telephone or e-mail);Analyzes the nature of the request, qualifies it, diagnoses the problems raised using a problem-solving and active listening approach;Documents and updates all data relating to interactions with the user and other resources involved, in accordance with established procedures;Reproduces technical problems experienced by users, where appropriate;Communicates with internal specialists to find optimal solutions to problems raised, and consults all available tools to identify and implement solutions;Informs, advises and instructs customers to solve first-level problems;Refers problems that cannot be resolved immediately to the appropriate departments;Participates in problem documentation, knowledge transfer and other procedural and methodological documents;Participates in the identification and implementation of new work methods to improve efficiency and customer experience.What we're looking for : A degree specialized in information technology or a field relevant to the role, or a combination of training and experience relevant to the role;One (1) to two (2) years' experience in providing technical support to users, or as a user of integrated management software in a company (ERP system);SQL knowledge;Ability to communicate well and explain needs and appropriate technical solutions to our customers;Autonomy, team spirit and sense of responsibility;Knowledge of SME reality;Patience, self-control and empathy;Proficiency in MS Office suite;Ability to work on several projects simultaneously, sometimes to tight deadlines;Exceptional and positive internal/external customer approach, focused on coaching and problem-solving;Excellent oral and written communication skills in French and English.Do you have the profile we're looking for? It's time to apply!

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Ignition Tax is a team of full-stack developers, project managers, and technology trailblazers who pride themselves on creativity and innovation. Our Client Experience Support Analyst will be the first point of contact for Tax, Assurance and Audit business clients and users of KPMG Canada's leading compliance tool and other Ignition Tax technology products. As our Client Experience Ambassador, you're responsible for providing Tier 1 and Tier 2 guidance to customers on the transition of their business information to our products and services. This guidance will be conducted by product review, issue identification and assessment; one on one training; problem solution and resolution assistance via various channels. This is a 6 month contract role. What you will do Troubleshoot and resolve Tier 1 and 2 support issues by telephone, online and or emails; with documentation and escalation as required. Provide onboarding and ongoing support for Ignition Tax products and services. One on One training of firm proprietary software as required. Actively participate on various Customer Success and Ignition Tax initiatives as required. Liaise and collaborate with Ignition Tax support and extended IT teams to provide a unified client experience. Develop a solid understanding of Ignition Tax products and services to provide accurate information and support. Keep up to date with Ignition Tax product and services updates and new features. Identify progressive ways to support and reach our internal KPMG employees and external customers. Exercise change management mechanisms to build a strong community of proficient users of KPMG Canada's leading compliance tool and Ignition Tax products and services. What you bring to the role Strong verbal and written communication in English; excellent collaboration, relationship-building and interpersonal skills Passionate interest in client satisfaction and personalizing interactions to meet client needs and preferences. Previous support, virtual preferred and/or help desk experience (sales experience an asset). Aptitude for learning and adapting to new processes and technologies with ease. Ability to create and contribute to knowledge base articles to help clients find answers independently. Strong troubleshooting/problem solving and analytical skills. Ability to proactively address potential issues in a timely manner. Ability to work effectively, both independently and as part of a diverse team. Flexibility to work, after hours when required. Proficient in Excel data mining and summary reporting. Strong knowledge of Microsoft 365, Teams. Power BI basic proficiency for data visualization is an asset. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .

Job Type:Permanent Reference code:125102 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Be encouraged to deepen your technical skills...whatever those may be. Partner with clients to solve their most complex problems. Experience MyFlex and an agile work environment where work is what you do not where you do it. What will your typical day look like?In this role you will help financial services industry (FSI) clients face quantitative issues with informed confidence. Using your deep technical skills and leveraging our global network of experts, you'll provide professional advice to our FSI clients in a wide range of situations. The result? Our clients will be better placed to take control and receive the best solutions to their complex challenges.Develop/validate/review Credit Risk models (e.g. AIRB, IFRS 9, CECL, adjudication/behavioural scoring models and CCAR models) based on industry best practices.You will also be able to learn and work in other quantitative and analytical areas such as credit modeling, forecasting and stress testing, customer behavior modeling, and new innovations such as Machine Learning and Artificial Intelligence. You will also carry out various complex financial analyses including independent derivative evaluation, customer behavior modeling, and new innovations such as Machine Learning and Artificial Intelligence.You will also carry out various complex financial analyses including independent derivative valuation.About the teamDeloitte's Financial Advisory practice delivers highly specialized advisory solutions for companies facing critical business events where significant value is at stake, in every phase of the economic cycle. Our work is often high profile, high impact, and highly rewarding. If you're looking for a challenge and an opportunity to grow your career alongside the best and brightest in the industry, you'll find it in Financial Advisory at Deloitte. Broaden your skills. Broaden your reach. Broaden your career. It's all possible at Deloitte.Enough about us, let's talk about youYou are someone with: Minimum 1-2 years of relevant experience spent within a credit risk model development or model validation team at a major financial institution Solid academic background with a PhD or Master's Degree in Mathematical Finance, Financial Engineering or other relevant post graduate degree Solid knowledge of common practices in credit risk, including expected loss (PD, LGD, EAD) methodologies; Solid knowledge of supervisory/regulatory requirements as it pertains to credit risk models, including IFRS 9 Ability to program in pertinent languages, such as Excel, SAS, R, and python Canadian travel required Total RewardsThe salary range for the Analyst position is $62,000 - $92,000 and $75,000 - $113,000 for the Senior Associate position, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Developer, Credit Analyst, Financial Analyst, Risk Management, Credit, Technology, Finance

The OpportunityThis opportunity is not suitable for an IT professionalWe are currently seeking a Project Support Analyst, focusing on supporting project teams across Ontario that are engaged in environmental investigations. The successful applicant will be responsible for implementing WSP's data management protocols, as part of our commitment to technical excellence, which includes details protocols for managing the field data collected as part of these investigations. The role includes the following tasks:Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPWhat you can expect to do here: Reviews field deliverables for completeness to confirm compliance with standard procedures and routine data quality management processes, prepares summaries of the field data Assists project teams in systematically retaining field deliverables, analytical reports and other supporting documents in the project file Works closely with project teams to prepare field data inventories suitable for reporting purposes Identifies data quality concerns and contributes to their resolution by working with the project team, internal subject matter experts and/or our partner analytical laboratories Generates standardized data quality review reports for each sample batch in accordance with a standard procedure Collaborates with data management specialists with uploading environmental data to the data management system, identifying and correcting errors, and generating reports Depending on the applicant's qualifications and interests, there is the potential for the role to evolve to include greater responsibility and/or transition into other consulting roles Preference will be given to applicants that can be based in either our 2 International Blvd., Etobicoke or 100 Scotia Court, Whitby locations. What will you bring to WSP: College diploma or university degree with knowledge of basic environmental chemistry Attention to detail with strong time-management skills Experience with databases and managing large data sets is an asset Proficient with MS Office software\", knowledge of VBA/Python is an asset Able to work collaboratively within WSP's collegial work environment, responsive to project team requests WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

YOUR DAY-TO-DAY WITH USThe Customer Technical Support Analyst level II will be responsible for working within a global team that focuses on troubleshooting and resolving both software and hardware technical issues for all JYGA products. Your primary responsibilities will be: Providing fast, efficient, and courteous technical customer support in relation to all products and their use within the agriculture feeding cycle. Effectively capturing, prioritizing, and documenting all incidents via our ticketing system. Managing, diagnosing, and resolving technical incidents that may occur in the installation, start-up, maintenance, and mechanical/electronical repair of products. Effectively documenting technical product bugs while working in collaboration with Quality Assurance and R&D to improve our products. Assisting clients in use of hardware and software components of the products. Capturing troubleshooting steps and techniques to contribute to JYGA knowledge management database. Actively participating in cross functional teams with R&D to contribute to the technological evolution of the products. REQUIREMENTSDEC in computer IT Technology Profile (Network Management, Infrastructure, Computer Support) or equivalent relevant experience .Bilingual, French/English.Experienced working in fast paced, evolving Technical Customer Service environment with proven technical troubleshooting skills, methods, and documentation techniques.Action-oriented, resourceful, collaborative, self-starter, and passionate about technology.Knowledge of computer systems, components, Office 365, Teams, TeamViewer.Ability to work onsite at Jyga Technologies up to ~90% of schedule time.

Position Description: We are currently searching for an enthusiastic candidate with at least 5 years production accounting experience including experience troubleshooting production accounting system issues and/or experience with implementations to join our Energy Solutions business unit in Calgary. The Energy solutions business unit has 5 IP products: “PAS” (Production Accounting Solution), “RMS” (Royalty Management System), “PVR” (Production Volume Reporting), “LandMan” (Land & Asset Management) and enVision (O&G Financial Management). CGI is well known in the industry as a leader in the Energy field for providing custom tailored, high quality and high impact systems. This position will work on our PAS team; the PAS product is very large, extremely complex and offers continued challenge to our Agile based Development team. As a member on the PAS Production Support team, you will be working with a team of business analysts, developers and subject matter experts supporting PAS clients, as well as performing quality assurance testing on development features and fixes. Communication and organizational skills are key to providing value added services to our customers. This position has very strong potential for career growth within CGI; the ideal candidate will be self-motivated and have a willingness to grow and develop their career within CGI. Your future duties and responsibilities: • The candidate will handle day to day support for our 40+ PAS clients, provide resolutions and escalate as necessary• Perform analysis of clients’ complex issues• Respond to user support requests by monitoring Jira and the Support Mailbox, triaging issues and communicating with clients as required• Perform QA testing for new features, software fixes and prioritized JIRA’s• Review Release notes and provide feedback to Technical writers• Contribute to content for monthly User Group meetings• Creating documentation as required• Participate in development meetings with PAS team to review and assist with new development related to PAS business requirements• Implementation of new properties and new clients• Conducting internal and external demos• Create and deliver training materials to clients• Able to work independently and as part of a team• Documenting processes and fixes Required qualifications to be successful in this role: • 5+ years production accounting experience including experience troubleshooting production accounting system issues and/or experience with implementations• A good knowledge of the Oil & Gas domain• Excellent interpersonal, oral and written communication skills• Post-secondary education in a relevant discipline or equivalent work experience• Eager and friendly and Client Focused• Strong Microsoft office, excel and word skills#LI-AP1Attributes • PAS or comparable production accounting system knowledge• Able to multitask effectively• Critical eye for detail• Have excellent time management, task planning and prioritization skills• Able to adapt quickly to changing requirements• Able to work effectively with minimal supervision• Ability to build strong relationships with team members• Excellent written and verbal communications in English• Problem solver, ability to think outside of the box• Willingness to learn and grow• Embrace emerging technologyNice to Have• Experience working in service desk support• Experience working in an Agile Development environment• Formal training and/or designation related to Business Analysis and/or Project Management• CAPPA designation• 5+ years of experience in positions requiring analysis, documentation, and client interaction• Training and/or designation related to business analysis techniques• Familiar with database query tools - creating and running SQL scripts• Experienced in using the following tools: SQL Developer, SharePoint and JIRA. Skills: Customer Service & SupportEnglishProduction AccountingTraining DeliveryJiraPMI Project Management ProfSQL What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Title:Systems technical support analystJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$28.85 Hourly, for 30 to 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:2311 90b St SW Suite 201Edmonton, ABT6X 1V8(1 vacancy)OverviewLanguagesEnglishEducationCollege/CEGEPExperience2 years to less than 3 yearsResponsibilitiesTasksRespond to users experiencing difficulties with computerProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsSupervise other technical support workers in this groupSet up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate softwareAdditional informationWork conditions and physical capabilitiesWork under pressureTight deadlinesPersonal suitabilityClient focusOrganizedTeam playerEmployer:EliteGlobal Group Ltd O/A Elite Global GroupHow to applyBy emailBy mail2311 90b St SW Suite 201Edmonton, ABT6X 1V8

Job SummaryJob DescriptionWhat is the opportunity?As the Senior Technical Systems Analyst you will be responsible for maintenance and support of multiple Windows and Linux applications in Finance IT. You will partner across IT, assigned business lines and 3rd party vendor, to analyze issues and technical system needs in order to resolve business issues and provide business solutions. You will have opportunities to work on critical RBC applications.What will you do?Provide L3 production support by continuously monitoring the health and security posture of the application and investigating, troubleshooting and resolving reported incidents and compliance issues.Contribute to and participate in walkthrough reviews of all technical specifications and programs.Develop and maintain strong relationships with business and technology partners to help achieve operational efficiencies and satisfy business goals.Collaborate effectively with the development teams by identifying defects and opportunities for efficiencies through automation and enhancements.Leverage automation, monitoring and alerting tools to identify and resolve troublesome trends and problems.Raise support tickets and work closely with vendors when additional support and learning is required for vendor developed applications.Facilitate small to large group meetings for problem solving, decision making and task implementation. Resolve conflicts/issues and escalate as appropriate.Provide direction, expertise, feedback, coaching, and development to build the capabilities of more junior staff.What do you need to succeed?5+ years of experience in production support role and supporting multiple applications5+ years of experience in Linux and Windows platform, Win Server, SQL, MS SQL server, Java, IIS, Powershell script, DataStage, HIVE, SPARK and TomcatWorking knowledge in Mainframe z/OS technologies such as JCL, TSO/ISPF, Endevor, On Demand, ZEKE, RACF would be an assetStrong analytical skill set. Strong communication skills. Be able to communicate effectively in both technical and business terms.Have working knowledge of IT Standards, Methodologies, SDLC, & audit requirementsBe a team player and Computer Science degree or equivalentNice to haveConsidered an asset to have experience in Hive, Spark, TomcatWorking knowledge in Mainframe z/OS technologies such as JCL, TSO/ISPF, Endevor, On Demand, ZEKE, RACF would be an asset.Whats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.Leaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impact.Work in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging work.* *Please note, this role will require afterhours & weekend support sometimes**#LI-Hybrid#LI-POST#TECHPJJob SkillsComputer Operations, Decision Making, Information Technology (IT) Infrastructure, Interpersonal Relationships, System and Console Operations, System Applications, Systems Software, Teamwork, TroubleshootingAdditional Job DetailsAddress:RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Technology and OperationsJob Type:RegularPay Type:SalariedPosted Date:2024-03-22Application Deadline:2024-04-30Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment. Applications & Infrastructure - the largest and fastest growing group in CSS - provides Microsoft’s commercial customers with timely technical expertise to address their business-critical challenges and partners with them to advance global, cross-cloud solutions that enable their people and empower the world.In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Cybersecurity Engineer you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.Cloud Focus: These customers and products are our future even if they cannibalize our presentCloud Speed: Cloud products change much faster than on-premises products, so readiness requires a new mentalityCloud Ownership: We own the switches, the drives, the servers, and the service code – we should be able to fix anything that happensOne Microsoft: Support boundaries are (almost) obsolete in the cloud, so let’s not use them to negatively impact the Cloud ExperienceCloud Evangelism: The Cloud is new and can seem scary, so we need to encourage customer and engineers to adopt itThis role is flexible in that you can work up to 100% from home within the Vancouver area. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.   Individual Contributor

Are you ready to dive into the dynamic world of Support Analysis? Here at Cayenta; a division of Harris, support calls are an exciting puzzle, typically falling into one of three thrilling categories: Application issues, Environment and Database issues, and IT/Communications issues. As a Support Analyst, your focus will be on the intriguing realm of software application issues. This is your chance to deepen your expertise in the solutions used by our ERP customers. Whether you're in Canada or the United States, we're looking for talented individuals like you to join us remotely. Embrace the challenge and become a pivotal part of our support team from wherever you are!This remote role welcomes candidates anywhere in Canada and the US. What your impact will be: Provide timely and thorough resolution to customer issues.Monitor the support call queue and take ownership or re-assign new tickets.Interact with a range of internal departments (Environment Specialist, R&D, other analysts, etc.) for issue escalation.Assist in the problem solving of data, architecture, and interface issues.Respond quickly to customer calls and provide frequent updates so customers know their problems are being addressed.Develop a deep understanding of the functional and technical features of our applications and use this knowledge to address application-related issues and questions.Provide recommendations to customers and Product Management to prevent recurrence of the issue.Understand the support services agreement to know when requested services are outside the support agreement terms. Provide suggestions on enhancements to the product or process. What we are looking for: A University degree or technical college degree in computer sciences, software engineering, software development or related field is preferred.Experience delivering solutions, services and/or support to the financial or accounting industry is preferred. Customer Support Qualifications Familiarity and experience in a Customer Support environment.Excellent client communication skills. Ability to manage and shape customer expectations.Ability to work on multiple initiatives and/or support tickets simultaneously.Strong analytical problem-solving skills. Must be able to analyze information to make independent decisions quickly and effectively.Ability to work independently, be flexible, be self-motivated and be a team player.Finance/Accounting industry experience is preferred. Technical Qualifications Software experience in applications based in at least one of the following: Java, SQL, PL/SQL, Uniface, Web technologies (Node.js, Angular, JavaScript, JSP).Experience in troubleshooting APIs and/or web services.Knowledge of Apache Tomcat configuration and troubleshooting is preferred.What we can offer:3 weeks' vacation and 5 personal daysComprehensive Medical, Dental, and Vision benefits starting from your first day of employmentEmployee stock ownership and RRSP/401k matching programsLifestyle rewardsRemote work and more!Compensation Range:50K-75KAbout Cayenta: Founded in 1983 and welcomed to the Harris family in 2004, our Cayenta business unit is the North American leader in technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP solutions that were engineered from the ground up to be agile and seamless, ensuring that our clients have a platform for operational success. About Harris: Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses. #LI-DNI

Status: Regular Full Time  Working Conditions: Hybrid Working Environment - 3 days in office, 2 days homeEducation Level: 4-year University Degree in Business, Economics or AccountingLocation: Timmins, ONShifts(s): DaysTravel: Yes- 10%Deadline to Apply: February 23rd, 2024Electrify your career and help build a brighter tomorrow.Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history.Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on -- and off -- the job.ACCOMMODATIONSOPG is committed to fostering an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made.If you require information in a format that is accessible to you, please contact [email protected] OVERVIEWThe Senior Finance Analyst will be responsible for supporting a wide array of activities the annual business planning process, monthly budget-to-actual and forecast reporting, client support, project including variance analytics.  The successful candidate will be tasked with taking a lead role in budgetary analysis, financial reporting, forecasting, maintaining critical information in OPG finance systems and databases, modelling and preparation of reporting for senior level executives and provincial ministries and boards.  The Senior Finance Analyst will also undertake economic and financial analysis or studies to assist in the preparation and analysis of various business cases and scenarios that occur on an ad-hoc basis.This is an exciting opportunity to work in an environment where you will contribute to OPG’s public outreach, engagement and education efforts as part of the company’s commitment to growing its social license. KEY ACCOUNTABILITIES   Develops, recommends and monitors the adherence to financial strategies, policies, procedures and guidelines.Provides advice and guidance to line department managers in the specialized area of financial management to resolve implementation and technical issues independently through exercising professional and independent financial judgment.Provides support to the Manager in the discharging of due diligence through a professional challenge role within the business.Develops and recommends strategies, policies, procedures and guidelines through research, analysis and input from stakeholders in the area of general accounting practices.Maintains a professional awareness in relation to current accounting practice, GAAP and general business environment, the utility industry to communicate impacts and implications throughout the business.Conducts investigations into specialized accounting areas or needs and prepares procedures that balance all stakeholder needs.Reviews line’s accounting practices and provides a due diligence assessment as to the accuracy, consistency and appropriateness of analysis and conclusions being reached.Provides management reports utilizing financial systems and other inputs and assists line managers in interpretation of financial and operational results.Ensures the integrity of the decision support process through supporting the preparation and review of business case summaries.Supports the development and implementation of on-going and new system needs and performs periodic reviews of financial systems and processes to identify opportunities for improved productivity.Provides line managers with advice, guidance and support for business planning, budgeting, reporting, performance projections, resource forecasts, and internal control.Understand contracts negotiated with the Independent Electricity System Operator specifically the financial implications on decision making and all financial reporting requiredEDUCATION4 Year University Degree in Business or AccountingChartered Professional Account (CPA)QUALIFICATIONS8-10 years of directly related experience;Experience in a similar type of consultative role providing effective financial guidance to line managers;Demonstrated experience providing financial reporting for large multi-year, multi-discipline projects/partnerships with multiple entities;  Demonstrated experience in establishing financial and accounting policies and control processes;A self starter that demonstrates a sense of urgency and decision making skills conducive to managing priorities and meeting internal and external timelines;A results-oriented focus and quick learner is essential, as is the ability to work in a fast-paced changing environment and effectively manage several projects simultaneously;Strong written and verbal communication skills; ability to influence and communicate effectively across the company and externally at all levels;Excellent leadership and management skills, sound judgment and decision making, critical thinking and creative problem solving;High level of proficiency with the use of information technology tools such as Microsoft Word, Excel, Access and Outlook.Affinity for using technology to find efficient ways to collate and disseminate knowledge;Experience using large financial or integrated enterprise systems such as SAP and Asset Suite 9.  The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct.What Makes a Career at OPG Different?As Ontario’s largest clean energy generator, we’re building, expanding, and innovating the equipment and technology that keeps Ontario powered with clean, reliable energy. At OPG, our values are our strengths.  They are fundamental truths about our organization that don’t change:  Safety – it’s our businessIntegrity – always lead with integrityExcellence – never satisfied with good enough Inclusion – working together for powerful outcomesInnovation - creativity accelerates possibilityHere's why OPG might just be the ideal workplace for you:Exceptional range of opportunities province-wideLong-term career growth and development opportunitiesElectricity is vital to the province and OPG’s clean electricity is helping decarbonize other sectors.Our promise to you:We care about the safety and the well-being of our employees. It is our utmost priority.A supportive work environment where you can be your best every day.Opportunities to stretch and develop.Offer different ways for you to give back to communities where we operate.Partner with Indigenous communities and support local businesses.We support employment equity, diversity and inclusion.Are you ready to start a career that has the power to electrify life on and off the job? Apply now.APPLICATION PROCESSPlease submit your application online at https://jobs.opg.com/ by 11:59 PM E.S.T., February 23rd, 2024.  OPG thanks all those who apply; however, only candidates considered for an interview will be contacted.ACCOMMODATIONSOPG is committed to fostering an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made.If you require information in a format that is accessible to you, please contact [email protected] 

Status: Regular Full Time  Working Conditions: On-Site     Education Level: 3 Year College DiplomaLocation: Pickering, ONNumber of Position(s): 3 Shifts(s): DaysTravel: NoneDeadline to Apply: February 23, 2024Electrify your career and help build a brighter tomorrow.Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history.Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on -- and off -- the job.ACCOMMODATIONSOPG is committed to fostering an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made.If you require information in a format that is accessible to you, please contact [email protected] position is moving to OPG Corporate Headquarters: In Summer 2025, OPG will officially welcome employees to our new Corporate Headquarters located at 1908 Colonel Sam Drive, Oshawa, Ontario. This new space will enable teamwork, collaboration and innovation that will help us to achieve our mission to electrify life in one generation.JOB OVERVIEWOntario Power Generation (OPG) is looking for a dynamic, strategic and results-driven professional to join our team in the role of Analyst/Buyer.The Analyst/Buyer will have the opportunity to prepare, process, and provide services and technical expertise to effectively support the management of material inventory, procurement transaction and contractual function. This is an exciting opportunity to work in an environment where you will contribute to OPG’s public outreach, engagement and education efforts as part of the company’s commitment to growing its social license. KEY ACCOUNTABILITIES Analyse and evaluate plant design basis documents to determine the technical and quality requirements to be applied, including preparing and revising item descriptions to correspond to system requirements, applying generic technical evaluations for repeat items, verifying technical and quality requirements. Purchase a variety of commodities, equipment and services for customers throughout the Company, of a commercial and technical nature. Negotiate contract terms & conditions prior to Purchase Order award.  Establish and maintain commodity contracts, effective relationships with requisitioners and local, national and international vendor communities.Process and administer contract conditions and complex evaluations, claims and adjustments.Participate in the maintenance of the materials inventories and availability of same utilizing computerized systems.Perform pre-screening activities in preparation for purchasing a variety of commodities. Assist and advise in the selection of proper material, spare parts, equipment and tools, reviewing catalogue ID’s to ensure correctness, applying vendor information and design documentation to catalogue descriptions, reviewing and correcting material descriptions and part number changes.Through inventory management processes, optimize inventory levels to reduce the total life cycle costs of equipment and materials, ensuring integrity of inventories and reconcile.Accountable for health, safety and well-being of self and others in accordance with technical/operating procedures and standards and includes the development of technical/operating solutions to problems.EDUCATION3 year college diploma in technical fieldCourses in supply chain management an asset.QUALIFICATIONSWe are looking for a results-driven team player with the following:Ability to read and interpret engineering drawingsComfortable dealing with complex and technical equipmentStrong interpersonal skillsComfortable writing and reading technical informationWorking knowledge of supply chain an assetStrong computer skillsThe successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct.What Makes a Career at OPG Different?As Ontario’s largest clean energy generator, we’re building, expanding, and innovating the equipment and technology that keeps Ontario powered with clean, reliable energy. At OPG, our values are our strengths.  They are fundamental truths about our organization that don’t change:  Safety – it’s our businessIntegrity – always lead with integrityExcellence – never satisfied with good enough Inclusion – working together for powerful outcomesInnovation - creativity accelerates possibilityHere's why OPG might just be the ideal workplace for you:Exceptional range of opportunities province-wideLong-term career growth and development opportunitiesElectricity is vital to the province and OPG’s clean electricity is helping decarbonize other sectors.Our promise to you:We care about the safety and the well-being of our employees. It is our utmost priority.A supportive work environment where you can be your best every day.Opportunities to stretch and develop.Offer different ways for you to give back to communities where we operate.Partner with Indigenous communities and support local businesses.We support employment equity, diversity and inclusion.Are you ready to start a career that has the power to electrify life on and off the job? Apply now.APPLICATION PROCESSPlease submit your application online at https://jobs.opg.com/ by 11:59 PM E.S.T., February 23, 2024. OPG thanks all those who apply; however, only candidates considered for an interview will be contacted..

Our Calgary client is looking for a Intermediate Application Support Analyst to support, develop and configure ETRM applications in the oil & gas sector. (Req 8403)Calgary candidates, 4 days per week in our client's downtown Calgary office. Must Haves:4+ years experience as an Application Support Analyst or Business Systems Analyst providing Tier 3 Support (troubleshooting, development, configuration etc.)Experience supporting Trade Capture and ETRM systems across Crude Oil, Natural Gas, NGLs, Refined Products, Derivative (Allegro, Right Angle, Egistix)Experience supporting critical systems on Linux and Microsoft platformsSystem development using Java, C# .NET/COREExperience supporting systems on Oracle and SQL Server databasesResponsibilities: Tier 3 support, solution and technical requirements, operational tasks, testing, incident management, upgrades and patch execution, test plans, operational support manualsProvide Application solution requirements, to define and support the design, build and operations of application functionalityInterface with partners and vendors for development and support or applications Apply