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Senior Analyst, Digital Marketing
Staples Canada, Richmond Hill, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Senior Analyst, Digital Marketing, you will utilize business, problem solving, data mining, and analysis skills to develop key strategic quantitative analysis for the Digital Marketing team. Analysis will generally be complex in nature, where large volumes of data are synthesized into actionable recommendations using SQL tools, analysis software (SAS), Web Analytic Tools (e.g. Google Analytics) and various statistical techniques. In addition to delivering new business insights through execution of analytic projects, you will be responsible for providing ongoing strategic guidance and recommendations to the Digital Marketing team. Specifically, you will: •Manage analytical process to effectively deliver timely, insightful and actionable analyses in support of digital marketing team. Analyze B2C and B2B marketing and web behavioral data. •Interface with internal clients to understand requests, prioritize, set clear expectations, and present learnings and insights •Draft hypotheses and design tests to find actionable opportunities to improve digital conversion and performance •Analyze test results and make recommendations to our product teams on enhancement opportunities based on test data •Ensure GTM tags, pixels and any other website tracking parameters are correctly implemented and updated as required •Enhance current reporting tools and develop new tools needed to support the increasing digital landscape •Actively identify and execute initiatives to improve processes and data models Some of what you need •4+ years of experience in conducting highly quantitative analytics •At least 2+ years of experience in advanced SQL with a strong understanding of data warehouse architecture •Internet marketing experience preferred; Knowledge of Search Engine Marketing, social media marketing, affiliate networks, shopping sites, email, as well as standard industry practices. •BS in Computer Science, Statistics, Business or other related field. Strong academic profile with an emphasis on quantitative coursework (e.g., degree in Mathematics/Statistics, Computer Science, Economics, Econometrics or Engineering). •Technical expertise regarding different data models, database design and segmentation strategies Knowledge of various data mining techniques to generate business insight •Advanced SQL data extraction and manipulation tools •Proficiency in Google Analytics, Google Merchant Centre, Looker, BigQuery •Superb analytical and conceptual thinking skills; to not only manipulate but also derive meaningful interpretations from data /Critical Thinker and able to review numbers, trends and data and come to new conclusions based on the findings •Experience with statistical analysis tools (Pyton, R and others) •Strong understanding of digital ad formats including search, display ads, social ads, video and affiliates. Clear understanding of KPIs for each channel. •Curious •Approachable •Passionate •Solution finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •Office Environment (Hybrid working model, working from home and the office.)
Snr. (10+ years) Business Analyst to Assist with Multiple IM/IT Initiatives for Custom Build and COTS Application Projects
S.i. Systems, Ottawa, ON
S.i. Systems valued public sector client is currently seeking a Senior, Enhanced Reliability Cleared, Business Analyst to assist them on their multiple ongoing IM/IT initiatives that include both custom build and COTS application projects. The Successful Candidate Must Have: Minimum 10 years experience performing the following tasks as a Business Analyst: Business Requirements Work Plan Strategic requirements Scope Documents Process flows/diagrams Conceptual data models Options Analysis Product Backlog and supporting analysis and documentation Business Requirements Documents User Acceptance Test Plans A Current and Valid CBAP Certification (or another IIBA recognized certification) Valid Enhanced Reliability Clearance Nice to Have's: Experience working in an Agile software development environment by planning and conducting business analysis activities, and supporting the project team as necessary Experience developing models and diagrams to represent end-to-end (from the very beginning of a process, data flow, or series of sequences to the very end of that process, data flow or sequences) client business processes and environments, operations and practices in context with proposed changes or opportunities. Experience analyzing potential option solutions and working with COTS vendors to assess proposed solutions to identify the one that best meets the business need Tasks Include, But are not Limited to: Providing guidance and advice and enabling change by defining needs and providing recommendations that deliver value to stakeholders; Providing business analysis mentoring for team members, as required; Contributing to an agile team environment by planning and conducting business analysis activities, and supporting the project team as necessary; Producing business analysis documentation in a timely manner that includes the information and level of detail appropriate to the complexity of the business and the phase in the development cycle; Developing models and diagrams to represent end-to-end client business processes and environments, operations and practices in context with proposed changes or opportunities; Facilitating meetings, workshops, and general communication between the business and other stakeholders to gather requirements and articulate the business and stakeholder needs; Analyzing potential option solutions and working with COTS vendors to assess proposed solutions to identify the one that best meets the business need. Apply
Sr Network Security Analyst to conduct network security impact analysis and analyze IT security threats and alerts
S.i. Systems, Ottawa, ON
Our valued public sector client requires the services of a Senior Network Security Analyst to conduct network security impact analysis and analyze IT security threats and alerts. The Government of Canada (GC) is continuing to make great strides in becoming a digital-first organization. The organization is looking to improve the GC Information Technology (IT) infrastructure and the user experience by consolidating, modernizing, and standardizing where possible. Priorities to support the delivery of government-wide digital transformation include: Ensuring the Government’s network is secure, fast and reliable. Providing public servants, the digital tools they need and that support a modern workplace. Helping to ensure the health of government systems and the modernization of applications by moving data to the Cloud or modern data centres; and Enabling government-wide transformations through the creation of standards, revised services, and a new funding model. Infrastructure Security Operations (ISO) is responsible for planning, designing, building, operating and maintaining effective, efficient and responsive cyber and IT security infrastructure to protect GC data and technology assets. ISO delivers technical safeguards that protect the government network systems and services by detecting and preventing unauthorized access, misuse, modification and denial of network-accessible resources and data. ISO provides protection through perimeter/border defense services, intrusion detection and prevention services, wired/wireless protection services and web filtering services. End-point protection and security monitoring are done through anti-virus/malware services, end-point management services, event logging and auditing services, and compliance threat and vulnerability assessment infrastructure services.The ISO directorate also provides enterprise-level authentication services to both GC employees and external client communities such as Canadian citizens and businesses. Enterprise Mandated Services comprise Internal and External Credential Management, Government of Canada Internal Credential Management services, Management of Identity, Credential Authentication, and Public Key Infrastructure. Tasks: Analyze identified network and/or telecom problems, identify resolution strategies, and implement in a timely fashion. Analyze IT Security tools and techniques. Analyze security data and provide advisories and reports. Assist in training users to use the network and related software. Review, analyze, and/or apply Internet security protocols such as SSL, S-HTTP, S-MIME, IPSec, SSH TCP/IP, UDP, DNS, SMTP, SNMP Approved GC Cryptographic Algorithms Directory Standards, authentication, and authorization protocols such as LDAP, Kerberos, SAML, OpenID Connect, etc. Identity Management processes, best practices, standards, policies and supporting technologies Networking Protocols (for example, HTTP, FTP, Telnet) Technical IT Security safeguards IT Security tools and techniques Intrusion detection systems and firewalls Complete tasks directly supporting Infrastructure Security Operations. Complete tasks related to authorization and authentication in physical and logical environments. Conduct impact analysis for new software implementations, major configuration changes and patch management. Conduct operational processes and procedures as they relate to networking and telecom services. Configure equipment with assistance from vendor or other computing resources. Configures and optimizes technical installations. Coordinate installation, operation, maintenance, resolution of hardware and software problems, monitoring of traffic, capacity planning, system backup and user training for a Local Area Network. Design/develop IT Security protocols. Develop proof-of-concept models and trials for IT Security. Develop, implement, participate, and test a network disaster recovery plan. Evaluate, test and recommend new data communication hardware and software. Identify and analyze technical threats to, and vulnerabilities of, networks. Inform new users of the appropriate hardware and software specifications for access to the network. Install or coordinate installation of network hardware, software for use with personal computers and mainframe/personal computer interaction, and network upgrades according to vendor instructions. Installs and monitors facets of technology. Maintain a reference library to include reference manuals and user guides. Maintain accurate records and logs of users, equipment serial numbers, service records, maintenance agreements, warranties, wiring schemes and network problems and solutions. Maintain interface with vendor representatives and other computing resources to resolve hardware and software problems. Apply
Sr ERP Functional Analyst (SAP Funds Management) to support, stabilize, enhance, and improve the SAP Solution for a large government departement
S.i. Systems, Ottawa, ON
Our valued public sector client is looking for a Senior ERP Functional Analyst (SAP Funds Management) to support, stabilize, enhance, and improve the SAP Solution for a large government departement Provide expertise, perform the exploratory and preparation work, and assist in stabilizing the system, and prepare for the migration to SAP S/4HANA the successor of SAP R/3 and SAP ERP optimization for SAP’s in-memory database. Essential Skills: The ERP Functional Analyst - SAP - Funds Management (FM) (Level 3) must, without limitation, perform any combination of the following tasks during the Run and Stabilization phases: Lead the SAP FM team in developing requirements, designs and configuration, documentation and testing of Reports Interface Conversion Enhancement Forms Workflow (RICEFW). Participate and provide guidance in the development of functional plans, directives, standards and procedures related to SAP FM; Provide guidance on eventual migration to S4 HANA. Management, Budgeting and Forecasting and FM integration of these process with other SAP modules in particular integration with SAP Vendor Invoice Management with OpenText, SAP Travel Management and Process Automation using SAP Workflows; conduct design walk-thru sessions, as required, with the technical and functional teams on enhancements and continuous improvements to the budgeting and forecasting (BI-IP ) solution and it’s integration with FM module. Provide expertise and guidance in troubleshooting and fixing incidents/problems as they may occur during the deployment and testing of the FM integration with the myEMS (SAP) solution. This includes but is not limited to liaising with the software vendor (SAP via OSS) to triage, document, escalate and address FM integration issues with all software components, in particular VIM, Portal, BI-IP, SAP Travel Management; Provide guidance and advice on SAP best practices as they relate to the SAP FM processes and integration of these process with other SAP modules in particular integration with SAP Process Integration using SAP Workflows with Business Rules Framework plus (BRF+); Provide expertise and guidance in troubleshooting and fixing incidents/problems as they may occur during the deployment and testing of the FM integration with the myEMS (SAP) solution. Liaising with the software vendor (SAP via OSS) to triage, document, escalate and address FM integration issues with all software components, in particular VIM, Enterprise Portal and Workflows. Develop a comprehensive suite of test scripts to support the testing of business process requirements, support the overall testing strategy, including participation in multiple test plans and the resolution of test issues using HP ALM. Apply
Intermediate UX Designer to define interaction models, user task flows, and UI specifications for the enhancement of a web portal system. 
S.i. Systems, Ottawa, ON
Our valued Public Sector client is in need of an Intermediate UX Designer to define interaction models, user task flows, and UI specifications for the enhancement of a web portal system. The client is in need of resources to maintain and enhance the MAA web portal system. Maintain MAA web portal system - Portal maintenance activities include break/fix (i.e. bug fixes), software and database modifications, and minor feature enhancements of the existing system to ensure an efficient delivery process. Enhance MAA web portal system - Portal enhancement projects include major enhancements to the enterprise and program level functionality within the portal. The initial project, planned for 2022, will enhance the MAA portal to increase portal usage by the programs participants through improved timeliness of information to end users (digital versus paper); new program functionality and continuous improvements to user experience. Additional projects are anticipated in future years to migrate existing programs and to develop new programs on the MAA portal. We are looking for someone with the following, but not limited to, experience: 5 years experience as a UX Designer Experience as a UX Designer, on a minimum of three different Web Application Development or Enhancement projects conducting the following: Understanding and defining users’ needs Developing designs, that apply human computer interaction (HCI) elements of design and best-practices, for the improvement of an existing website or Web Application; Creating a Prototype of the recommended design; Coordinating and conducting usability testing of the Prototype for user feedback; Analyzing results to determine insights; Documenting recommended changes to the design based on insights; and Following an iterative process to further develop/evolve and test Prototypes until the design is finalized 2 projects of experience conducting the following tasks associated with application usability: Conducting usability studies; Conducting heuristic analyses and implementing web design best practices; and Applying defined web accessibility principles to designs, including but not limited to Web Content Accessibility Guidelines (WCAG) version 2.0 or higher. 2 projects of experience iteratively developing and providing designs for a website or web application that: were integrated into the website or Web Application in production; and resulted in tested or measured improvements to the usability of that website or Web Application. 2 projects of experience conducting the following tasks to define the website or Web Application’s usability: Creating Journey maps, to outline user personas paths, aims, and feelings related to accomplishing identified goals (products or services) with/from the organization; Creating user task flows, to detail the client/business and user steps involved in a user accomplishing identified goals; and Creating interaction models, to detail the stepsusers must take within a website or Web Application to accomplish identified goals. 2 projects of experience developing prototypes including conducting each of the following tasks: Developing user interface (UI) specifications; and Developing Prototypes, of at least two different levels of Fidelity, which were used to validate design elements with users. Apply
Business Analyst / Functional Analyst D365 F&O
CGI Group, Montreal, QC
Position Description: Reporting to the Director of Digital Solutions, the candidate will be responsible for carrying out functional analyses for our customer in relation to Microsoft Dynamics AX 2012 R3 and D365 F&O.In this role, the AX analyst maintains close contact with the AX agile development team (Business Analyst, Developers, Tech Lead, Scrum Master, Product Owner) as well as business unit collaborators, business experts and other members of the Digital Solutions team. Your future duties and responsibilities: - Confirm project business needs- Identify acceptance criteria- Write integrated test strategy- Write FDDs (Functional Analysis Document)- Read peers' FDDs prior to discovery meetings and comment on them as required- Actively participate in discovery sessions to enrich recommended solutions- Collaborate and participate in various sprint activities (scrum, refinements, review, feedback, planning the next sprint, etc.).- Update the FDD as required following the drafting of the TDD (Technical Analysis Document) and the development in line with the developments carried out.- Identify and document anomalies found in integrated and acceptance tests.- Present the solution developed to the various stakeholders- Investigate, identify and resolve problems and incidents- Carry out deliveries and support users during deployment- Carry out any other tasks requested by your project manager or superior. Required qualifications to be successful in this role: - Undergraduate degree in finance, accounting or computer science- 4 years experience in project management or related field,- Minimum of two (2) years professional experience in Microsoft Dynamics AX2012 R3 and D365 F&O configuration (Finance, Procurement, Budget, Project modules).- In the absence of a university degree, any training and work experience deemed equivalent may be taken into consideration.- Experience or certification on AX2012 R3/D365 F&O an asset- Knowledge and experience of Agile methodology an asset.COMPETENCIES (BEHAVIORS, SKILLS)- Sense of priorities, initiative and autonomy- Sense of collaboration and teamwork- Ability to synthesize- Ability to deliver- Written and oral communications, in French and English#LI-AR1 Skills: Business AnalysisProduct Owner SCRUMScrum Master What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Senior Service Designer
NTT DATA, British Columbia, BC
Req ID: 266585 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Service Designer to join our team in Remote, British Columbia (CA-BC), Canada (CA). NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking an experienced Senior Service Designer to join our team serving clients in Victoria, British Columbia (CA-BC). This role can be hybrid and is expected to work in the PST time zone. Job Duties & Responsibilities: As a Senior Service Designer, you will lead the design and delivery of innovative and user-centric services that enhance the overall customer experience. You will work collaboratively with cross-functional teams to understand user needs, business requirements, and technological constraints, translating them into effective service solutions. This role requires a strategic mindset, strong design thinking skills, and the ability to lead and mentor junior team members. Responsibilities: • Service Design Leadership: • Lead the end-to-end service design process, from research and ideation to prototyping and implementation. • Develop and communicate a clear service design strategy aligned with business objectives and user needs. • Collaborate with stakeholders to define service blueprints, customer journeys, and touchpoints. • Apply human-centered design principles to identify customer pain points, opportunities, and design solutions that enhance user satisfaction and engagement. • User Research: • Conduct in-depth user research to understand customer behaviors, pain points, and preferences. • Use insights from research to inform service design decisions and identify opportunities for improvement. • Collaboration: • Work closely with cross-functional teams, including product managers, developers, and business analysts, to ensure seamless integration of service design into the overall product or business strategy. • Collaborate with UX researchers to conduct user research, create user personas, and define user journeys that inform service design. Design wireframes and low-fidelity prototypes to map out user interactions and test design concepts. • Foster a collaborative and user-centered design culture within the organization. • Prototyping and Testing: • Create prototypes and conduct usability testing to validate and iterate on service design concepts. • Use feedback from testing to refine and improve service solutions. • Documentation: • Document service design processes, decisions, and deliverables to ensure knowledge transfer and maintain design consistency. • Create and maintain design documentation, such as journey maps, personas, and service blueprints. Basic Qualifications: • Degree in Computer Science, Service Design, User Experience, or a related field. • Proven 7+ years of work experience in service design, user experience design, or related roles. • Strong portfolio showcasing a range of service design projects and outcomes. • Proficiency in design tools such as Sketch, Figma, or Adobe Creative Suite. • Excellent communication and presentation skills. • Ability to think strategically and solve complex problems. • Experience working with cross-functional teams and clients. Ideal Mindset: • Human-centered: You understand human-centered design philosophy and best practices • A Practical Creative: You enjoy solving complex problems creatively but you are practical in your solutions, realizing the many constraints that may impede the "ideal" • Flexible Work Style: You work equally well in a participatory, team-based environment as well asneeding to work autonomously About NTT DATA Services NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Job Segment: User Experience, Computer Science, Application Developer, Consulting, Technology
117999 - Functional Analyst - RPA
Vancouver Coastal Health, Vancouver, BC
Functional Analyst - RPA Job ID 2024-117999 City Vancouver Work Location 590 Finance - 3rd Floor Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Information Technology Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0900-1700 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as a Functional Analyst with Vancouver Coastal Health (VCH)! Our Data & Analytics Team is looking for an RPA Funtional Analyst to support our robotic process automation initiatives. The successful candidate will be proficient at analyzing existing processes, identifying areas for automation and assessing the suitability of RPA implementation based on detailed business requirements and workflow documentation. The role involves risk assessment, testing, and quality assurance to ensure smooth deployment, and ongoing monitoring for continuous improvement. The RPA business analyst will also play a role in change management, preparing end-users and ensuring compliance with organizational policies. As a Functional Analyst with Vancouver Coastal Health you will:Leverage business and technical knowledge to ensure that assigned business systems effectively support business strategies, objectives, processes and practices for an assigned business area.Be responsible for ensuring that functional Business Systems issues are resolved effectively and in a timely manner and continually look for opportunities to maximize usage of the system to ensure on-going business process improvement.Be the primary point of contact for the designated business area users (Employee Engagement/Human Resources, Scheduling & Timekeeping, Finance, Payroll, Supply Chain, Accounts Payable and Revenue Services, etc) across Vancouver Coastal Health (VCH) and Providence Health Care (PHC), and acknowledged as the expert in the designated Business Systems’ modules and work with stakeholders to streamline and standardize processes and implement best practices.Work with users to troubleshoot system problems, test system solutions, establish clear lines of communication and ensure clear visibility to critical functional issues.Work closely with IMIS team members to address technical issues and works with other corporate departments as well as counterparts in other business areas to mitigate risk around shared elements and critical system dependencies.Ensure established operating standards and policies are adhered to.Configure system changes affecting system processing and changes to common data elements shared across modules, write queries to pull information from the system and conduct system audits to ensure data integrity.Identify opportunities to further take advantage of the system and keep up to date with new and upcoming functionality. Provide technical leadership and direction to Analysts as required and provide advice and system recommendations to business area team members and other corporate department stakeholders. Qualifications Education & ExperienceBachelor’s Degree in a related discipline supplemented by related Information Systems courses.Minimum of five (5) years’ recent related experience within a large organization with an emphasis on business systems and reporting an equivalent combination of education, training and experience.Extensive experience with complex Business systems, project planning and control are essential.Knowledge & AbilitiesExpertly applies knowledge of business system modules relating to the designated business area (Employee Engagement/HR, Scheduling & Timekeeping, Finance, Supply Chain, Payroll, Accounts Payable and Revenue Services, etc.) and maintains an understanding of interdependencies with other modules.Uses an understanding of business functions and processes in order to enhance business processes and create efficiencies through enterprise application systems.Maintains a strong sense of ownership and a results-oriented attitude to continually improve processes and systems, enhance efficiency and contribute to overall organizational success.Uses strong communication skills and the ability to establish and maintain strong communication channels with stakeholders.Applies solid technical and troubleshooting abilities in the provision of Business Systems & Integrations support.Exercises strong initiative, self-direction and problem solving abilities to identity gaps and opportunities for improvement.Keeps abreast of technological changes, anticipates opportunities and ensures readiness for future technology changes and enhancements.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Mgr, Collection Optimization
Rogers, Toronto, ON
Mgr, Collection Optimization Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.Credit Operations is looking for a dynamic, influential and results driven leader as Manager, Collection Optimization reporting directly to the Sr Mgr Collection Strategy & Credit Ops. This position involves utilizing analytics and PMML models to drive our collection strategy and coordinate the implementation of collection activities (SMS, email, dial) to achieve the best possible outcome.This opportunity is for individuals who like to solve complex trade off problems and thinking outside the box in a fast paced and always evolving market. Our customers are at the forefront of everything we do and the incumbent will be responsible to test new tactics to align "personalized" treatment based on customer behavior. The successful candidate will play a key role in helping our organization achieve our strategic goals while balancing business constraints.What you'll be doing: • Manage all collection strategy execution as designed from concept, development and refinement. • Exploratory A/B testing to improve and deploy treatment that is best aligned to desired outcome. • Continues monitoring to ensure all collection activity is compliant to CRTC WCoC/ICoC requirements and CASL. • Oversee and collaborate with Analyst, Manager and above in the Collection Strategy, Performance, Capacity Planning and Dialer teams to execute desired treatment as per strategy design. • Role is highly dependent on a subject matter expert that understands implications and impact of changes to channel type and frequency. Must be able to balance business constraints and goals (costs, capacity and desired outcome - lower churn/bad debt reduction/dollars collected) to improve collection outcome. • Provide input and support to build business cases that impact collection strategy and present them when seeking approval. • Collaborate on execution of new scores / models in order to optimize target segments • Support end to end loss mitigation campaign process which includes but not limited to monitoring of performance results, maintain optimal target customer segments and adjust communication channel to keep engagement and response high • Knowledge share, expand SME across the team, create backup and continuity in program support.What you'll bring: • 3+ years experience in Dialer/Digital strategy execution within credit operations or risk management in banking/telecommunications industry is required. • 3+ years experience with SAS/SQL and ALI (Contact AI/CallTech and OnQ) is required. • 1+ years of management experience is preferred. • Experience balancing call centre metrics and business KPIs is preferred. • Post-secondary degree in Business, Finance, Statistics, Mathematics or other quantitative field is preferred • Experience with Experian Software (PCCM Dynamic and MarketSwitch Optimization/Power Curve) is preferred. • Ability to distill and communicate complex analytic recommendations to both technical and non-technical stakeholders, both orally and in written presentation • Strategic thinking: capable of providing clear, balanced advice/counsel on a broad range of strategic and complex management, product and go to market issues. • Metrics driven, with strong risk management and analytical capabilities in situations of increasing complexity. • Results oriented. Demonstrated ability to effectively manage multiple projects and priorities simultaneously.As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 333 Bloor Street East (824), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Call Centre Operations & Credit Operations and Fraud Management Requisition ID: 301453 #LI-JC1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:CorporateLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Call Center, Testing, Bank, Banking, Developer, Customer Service, Technology, Finance
Senior Business Analysts to translate business needs into technical solutions, and facilitating effective communication between clients and the data scienc
S.i. Systems, Ottawa, ON
Our public sector client is looking for a Senior Business Analysts to translate business needs into technical solutions, and facilitating effective communication between clients and the data science team Our client is modernizing its IM/IT environment to support digital operations and enable technology excellence in service to Canadians. There is a requirement to support and evolve the Data and Analytics Program to ensure it continues to meet the ongoing demands of the current and future business vision and strategy, as well as comply with the Government of Canada’s direction for Data Strategy and Open Government. Task; but not limited to: Perform requirement management, documentation and analysis, including functional and non-functional specifications for data science projects. Prioritize requirements based on business value, technical feasibility, and project timelines. Collaborate with data engineers, data scientists and application developers to understand available data sources and data quality Liaise, facilitate and coordinate between business stakeholders and the data science team, ensuring clear communication and understanding of expectations. Define performance metrics and conduct tests to measure model performance. Create and maintain project documentation, including project plans, status reports, and user guides. Coordinate and participate in user acceptance testing (UAT) to ensure that the developed solutions meet the specified requirements and are user-friendly. Support change management activities, including training and communication plans, to facilitate smooth adoption of data science solutions. Gather users and stakeholders feedback to identify areas for improvement in the data science products and processes. Incorporate feedback and continuously improve data science products and methodologies. Must Haves Secret Clearance 5 years of Data Science Projects Nice To Have 7 years of experience in cloud applications Degree, or 2 year College Diploma Apply
Consultant, MarTech Implementation
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe MarTech Implementation Consultant is responsible for supporting the implementation and maintenance of all digital analytics tools and Adobe Marketing technology integration for our Manulife US segment. You will collaborate with digital channel owners to ensure proper tagging of their marketing technology and tracking of specific elements/dimensions and partner with IT on the continuous development process of enhancements made on our web and app properties. The MarTech Implementation Consultant will drive efficiencies across the organization and set best practices for all business units. They are at the forefront of digital analytics implementation technology advancements and explore areas of opportunities.A successful candidate will have experience in multiple subject areas; particularly around analytics technology and digital analytics tagging strategy, and a strong understanding of digital measurement. The implementation consultant will work collaboratively with various stakeholders from digital marketing, optimization, IT, and external providers to deliver best-in-class tagging solution guidance, data integration, and digital analytics governance. S/he will devise the standardized tagging methodology that will drive the IT-led architectural decisions required to support the platform and will oversee its implementation to ensure that the most relevant variables may be easily extracted using digital analytics and marketing technology systems.Key Accountabilities:Support the implementation and maintenance of Digital analytics tools (Adobe Analytics, Tag Management System -Adobe Launch) for the new/existing web properties.Work closely with business analysts to define implementation requirements, Functional/Tagging Specification Documents and maintain documentation on processes of implementation.Collaborate with IT on continuous development work and closely align initiatives on our web properties.Develop, customize, and troubleshoot events and tags in complex environments with the use of JavaScript, XML, HTML, and CSS.Implement analytics tracking codes and assist in quality assurance to ensure tagging functionality across all web properties.Conducting A/B tests, and experience targeting on various web pages to optimize and personalize the user’s web experience through Adobe Target and recommend changes that enable stakeholders to make appropriate strategic decisions.Look for cutting-edge best practices in digital analytics enablement such as event-driven data layer standardization, Adobe MarTech integration, etc. Job Requirements (Education, Experience, Knowledge, Skills, and Competencies):Undergraduate degree in engineering, computer science, or IT-related fieldAt least 3 years of experience in digital analytics such as Adobe Analytics or Google Analytics, focusing on measurement of digital performance, data integration, and development.Strong JavaScript, XML, HTML, CSS, and computer programming conceptsAdvanced knowledge of dynamic tagging solutions (Adobe Launch/DTM, Google Tag Manager)Hands-on experience in event-driven data layer implementation for Adobe AnalyticsHands-on experience creating and maintaining SDR implementations.Adobe Analytics and related Adobe Experience cloud tools expert (Adobe Experience Manager, Target, Audience Manager, RT-CDP, Adobe APIs etc.)Self-motivated team player with a strategic mindsetStrong organizational, communications, and time management skillsAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$70,350.00 CAD - $117,250.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
IT Risk Management: Controls Test Manager, Deloitte Global Technology
Deloitte,
Job Type:Permanent Work Model:Hybrid Reference code:125987 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Vancouver, BC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. What will your typical day look like?The IT Risk Management: Controls Test Manager will undertake planning on various DT testing and assessment programs. Including: Perform Control assessments complete the remote/virtual onsite assessments with various subject matter experts. Manage the completion of various assessment programs to support the identification of control enhancements in end-to-end processes, recommend remediation actions, and share insights and best practices with Deloitte Technology, Member Firms' and Global Lines of Business' Technology as a proactive measure to reduce the likelihood and impact of future risk events • Track first line of defense (1LoD) remediation progress and/or communicate recommendations for corrective action in the development of first line of defense (1LoD) remediation plans. About the teamDeloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived. Enough about us, let's talk about youDo you possess the following?: ServiceNow CIS (Certified Implementation Specialist) Risk and/or Compliance certification or ServiceNow System Certified System Administrator Atleast 2 years' experience within an IT risk related role. Good working knowledge of IT Service Management lifecycle and IT controls Experience with managing Business Continuity Management requirements would be an advantage. A good understanding of IT frameworks including ITIL and COBIT frameworks. Knowledge of IT security standards including ISO27001 would be an advantage Ability to work independently and proactively essential. Strong management, communication, technical and remote collaboration skills are a must with the ability to communicate professionally and effectively with staff at all levels Ability to coordinate across teams in a large matrix-organization environment Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Risk Management, Developer, Information Technology, IT Manager, Manager, Finance, Technology, Management
Senior MS Dynamics Systems Analyst(s) to analyze requirements for the creation of a unified online, self-service political entity registration service
S.i. Systems, Ottawa, ON
Our valued public sector client is looking for 5 Senior MS Dynamics Systems Analyst(s) to analyze requirements for the creation of a unified online, self-service political entity registration service.The objective of the renewed Political Entity Registry Services (PERS) product is to transform the current manual operations into a user-centric and intuitive solution that will manage registration information in a secure and efficient way. The PERS product will increase internal Elections Canada efficiencies by implementing a unified online political entity registration services data model and eliminating error prone data synchronization processes. The product will also benefit external stakeholders by enabling an online digital registration service aiming to improve the user experience.The project will lead the way to the cloud and will implement the base Enterprise Portal functionality. The scope for this project is for this new portal to be designed and built so that it can fulfill the long-term enterprise portal vision and provide access initially to the new PERS and to the existing Political Entity Services Centre (PESC).Responsibilities:Develop and document functional and system requirements specifications to be implemented with MS Dynamics CRM;Develop and document screen, report and interface requirements for the MS Dynamics solutions;Develop functional user interface components to manage interactions with users within the MS Dynamics product;Gather and analyze information to establish the functional needs of the MS Dynamics solutions;Use functional and configuration requirements to configure and customize the MS Dynamics product to meet business process and data requirements;Participate in the definition of data attributes for case management based on the business and functional requirements;Design workflows and configure MS Dynamics workflow modules according to the requirements articulated in user scenarios and business process diagrams;Develop, test and implement the solutions using an iterative development approach; andDocument forms, manuals, programs, data files, and procedures in support of the MS Dynamics solutions.Perform source code management, track tasks using work items, produce automated builds and track defects using MS TFS;Mandatory Requirements:5 years of experience as a Systems Analyst working on a Dynamics CRM project2 projects with the Federal Government working on a Dynamics CRM project3+ years designing and configuring Dynamics CRM workflows3+ years of experience defining and documenting data elements2 projects customizing ADX Studio PortalNice to Have:Microsoft Certified Technology Specialist (MCTS) Apply
120712 - Data & Business Advisor
Vancouver Coastal Health, Vancouver, BC
Data & Business Advisor Job ID 2024-120712 City Vancouver Work Location Corporate Admin-520 W 6th Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Health Information Management Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0900-1700 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as a Data & Business Advisor with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Data & Business Advisor to join the Regional Quality Improvement Team. Apply today to join our team! Reporting to the Manager, the Data & Business Advisor plays a key role to fulfill the data & analytics needs of the Medical Quality Leadership and Practice (MQLP) team. MQLP team supports medical staff to build their capacity and capability so they can proactively engage with the system to improve clinical practice and health care quality. The incumbent works with medical staff to gather the requirement of their data needs for their quality improvement and practice enhancement effort, extracts & analyzes data from enterprise data warehouse, and liaises with other partners in the organization, such as Data & Analytics, IMITS, and other EMR vendors. The incumbent plays an integral role to support the medical staff in a complex & evolving data infrastructure & ecosystem. The ability to develop methodologies and also pay attention to technical details is expected. The experience of creating insights & compelling stories through data visualization is a must. Being self-motivated to expand skills, being curious to understand system level picture, and being open to trial new solutions is desired. Proficient skills in analytical & BI tools such as MS Excel, MS SQL, Tableau, Power BI, or other equivalent tools. As a Data & Business Advisor with Vancouver Coastal Health you will:Act as a project manager for assigned Decision Support projects by identifying major milestones, associated tasks and timelines, by monitoring progress and managing deliverables. Provide consultative services relating to Decision Support. Perform liaison role with Senior Leadership Team and program/service directors to establish user requirements.Provide leadership and development support for identification of performance indicators across the organization. Provide consultative services relating to quality management principles, concepts, tools and methods. Prepare relevant educational materials and formal presentations.Provide information support and leadership through expert analytical expertise, facilitation and coaching skills. Develop data collection tools and designs and implement databases. Provide expert assistance on the assessment of data validity and reliability. Provide analysis and application of appropriate statistical tests to information.Prepare confidential analytical reports and briefings for the Senior Leadership Team, as required, using information at the provincial and regional level in addition to corporate information sources. Maintain current awareness of provincial and regional uses of quality, utilization and financial information and potential implications of associated methodologies.Support redesign initiatives by performing diagnostic evaluations and by participating in process review and redesign. Identify redundant and non-value added tasks and work with project teams to align staffing requirements with revised processes. Provide project management, evaluation and measurement expertise and consultation services to teams, as required.Implement resource management strategies, such as clinical pathways, across the organization and monitor effectiveness.Provide development expertise in comprehensive, integrated report design and presentation of financial, statistical and clinical information using desktop on-line application processing tools. Require extensive liaison with Senior Leadership Team and other levels of management and access to detailed information of all types (including clinical information, financial information, payroll information, case cost information etc). Design reports with drill-down/roll-up capability at all levels of the organization structure, using information at the encounter level.Develop and maintain a database inventory detailing database elements, definitions, hierarchical design, interfaces, and hardware and software platforms. Liaise with Information Management Information Technology Services to accurately define data extracts from corporate systems and to establish a data transfer timetable to the Decision support Database. Work collaboratively with the Decision Support Team to prototype and test Decision Support applications.Maintain awareness of current information management trends and issues through literature review; conducting industry comparisons; benchmark reviews; seminars and workshops. Communicate with Decision Support Team to prototype and test Decision Support applications.Communicate user requirements to clinical appraisal and coding personnel. Provide education and instruction in use of on-line reports and databases, as developed.Carry out responsibilities in accordance with health and safety requirements. Immediately report unsafe situations by notifying supervisor or other appropriate personnel.Perform other related duties as assigned. Qualifications Education & ExperienceMaster’s degree in Business Administration, Information Systems or equivalent plus three years experience in Information, Utilization Management and Quality Management.Knowledge & AbilitiesAdvanced analytical and problem solving skills.Excellent communication skills.Expertise in the area of Decision Support including concepts, tools, methods and workload measurement.Knowledge of database design and report design at the intermediate to advanced level.Knowledge and skills in the development of dashboards, KPIs and BSC an asset.Knowledge of healthcare databases an asset.Advanced proficiency with desktop analytical tools including MS Office, SQL, SAS or other equivalent tools. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Mining Business Improvement Co-op
Teck Resources, Vancouver, BC
Job Description Duration:8 months Positions Available:1 Intake Date:Monday, May 27, 2024 Application Deadline:Friday, April 26, 2024(we will be reviewing applications on a rolling basis) Minimum Qualifications:Must currently be enrolled in a recognized and accredited Canadian post-secondary institution throughout the duration of the co-op term. You must also be returning to a post-secondary institution after the co-op term is completed. Depending on the needs and location of the team, you will need to work PST or MDT or relocate to a specific office (Vancouver or site-based) Desired Background:Reporting to Teck's Manger, Strategy & Optimization, the Business Improvement Co-op is a frontline change agent for BI Autonomy Team's clients. Primarily responsible for the execution of Teck's BI Autonomy improvement initiatives to achieve clearly demonstrable and sustainable business value across all our operations. The successful candidate will have the chance to cooperate with senior leaders across the company, and work with OEMs, experts in our corporate and operations groups. Experience in this role will set you up for success for future opportunities within the company. Success will require a blend of analytical and interpersonal skills. We are specifically looking for an individual with outstanding analytical skills to tackle large and ambiguous business problems, and superb interpersonal skills to lead cross-functional teams to develop novel solutions. Don't miss out on this exciting opportunity to be part of one of Canada's leading mining companies and join our team!Responsibilities Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures. Be the primary source of reliable data and rock-solid analysis, providing the fact base the Teck's BI Autonomy team uses to make decisions in real time. Provide rigor and accuracy to the improvement effort. As the chief source of insight based on the data, facilitate the prioritization of improvement opportunities, and use root cause analysis to help resolve day-to-day issues with implementation. Build performance tracking dashboards using tools like Excel and PowerBI Develop implementation plans for portfolio of initiatives that have clear arguments and consensus from key stakeholders, aligned with Teck Autonomy's strategic pipeline. Track the performance of your improvement initiatives via key metrics such as Key Performance Indicators impact, end user adoption, schedule & cost. Collaborate with teams to proactively identify risks, issues and/or opportunities to ensure the maximum business value delivered. Collaborate with site counterparts, sharing your skills and building relationships across Teck's operations, using your network to ensure improvement plans are firmly based on the real-world your clients operate in. Qualifications Currently enrolled in a Bachelor's or Master's degree or equivalent experience in mining engineering (strong preference), geological, mechanicalor civil engineering, Outstanding interpersonal and communication skills Comfortable with Senior leader engagement Solid understanding of mining industry fundamentals Experience in the deployment of Continuous Improvement Programs within mining industry would be considered an asset. Ability to communicate effectively with precision in a technical environment. Able to articulate complex concepts clearly and in a way a diverse audience would understand. Able to work effectively independently as well as part of the team. Proven ability to learn innovative technologies and platforms quickly, accurately, and efficiently. Comfortable with working in ambiguous and unstructured settings Interest in providing digital solutions in the mining industry is an asset. Anticipated travel requirement is up to 40%. Fluency in Spanish is considered an asset. Communication: excellent at articulating points, and effectively delivering a message Change Agent: experience and understanding of effective change management Able to build relationships easily and comfortable with approaching others Adaptable: comfortable with working in ambiguous and unstructured settings Problem Solving: able to organize complex problems, frame analysis, and arrive at conclusions quickly Dedicated: able to independently deliver work products to timelines Able to build and nurture positive working relationships with individuals of a diverse set of backgrounds. Bias for action: seeks to move from analysis to action as quickly as possible Why Join Us? At Teck, we offer more than just a job - we provide a comprehensive student experience comprised of relevant, hands-on work, vibrant social activities, extensive networking opportunities, and rich professional development. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn, grow, and have fun, joining us means embracing a fulfilling and dynamic co-op adventure.In addition to excellent compensation, Teck co-ops receive a variety of advantages including but not limited to: Financial assistance to help with travel costs and co-op fees Opportunity to develop technical skills and gain practical experience while applying academic knowledge to real-world mining operations and projects Enjoy mentorship and guidance from experienced specialists in their respective fields Receive primary consideration for professional positions upon graduation Wage Range: $3,900 - $4,800 / MonthSalary is commensurate with the number of academic semesters and prior co-op experiences completed.About Teck Teck Resources Ltd. is Canada's largest diversified resource company committed to responsible mining and mineral development with business units focused on steelmaking coal, copper, zinc and energy. Teck hires more than 200 co-op students each year to work at our various Canadian operations. We have received several awards and recognitions that are worth noting: In 2023, Teck was named as one of Canada's Top Employers for Young People, which recognizes companies for exceptional programs and performance in attracting and retaining younger workers. Teck was also selected as one of Canada's Top 100 Employers from 2018 to 2023. Teck has been recognized as one of the 2023 Global 100 Most Sustainable Corporations by Corporate Knights, marking the fifth straight year Teck has been named to the list.Ideas at Work Digital technologies are transforming our industry and contributing to improvements in every step of the mining process. We enhance our productivity, safety, sustainability, and growth by putting smarter ideas to work and creating advancements in our technology and our practice. At Teck, we don't just embrace ideas, we employ them. We are fostering a culture where employees are encouraged to bring ideas forward, test innovative approaches and implement technologies that can help make us a better company.Professional benefits of working as a co-op with Teck Resources Ltd: Our values guide every decision we make as a company and as individual employees. In everything we do, Teck is led by our values of safety, sustainability, integrity, respect, excellence, and courage. A co-op with Teck will offer you the opportunity to work on challenging projects alongside a team of professionals who are experts in their respective fields, you will experience a combination of projects in the field as well as in the office. Teck offers a competitive salary for our co-ops as well as assistance with travel costs and co-op fees. Make an impression! Successful co-ops with Teck are given first consideration for professional positions upon graduationJob Segment: Sustainability, Coal Mining, Civil Engineer, CSR, Energy, Mining, Engineering, Management Apply now »
Senior QE Analyst, GFT
RBC, Halifax, NS
Job SummaryJob DescriptionWhat is the Opportunity?Are you a talented, creative and results-driven professional who thrives on delivering high-performing applications? Come join us!Global Functions Technology (GFT) is part of RBCs Technology and Operations division. GFTs impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients representRisk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.As a QE Analyst, you will be responsible for effective planning, executing, automating and tracking functional tests on Finance IT and Audit Technology applications in Wholesale BundleWhat will you do? As a QE Analyst you will be involved in Functional and Integration tests, manual and automation testing for JAVA and .Net ApplicationsCreate test plans, test cases and test scripts based on requirement documents and business User StoriesTest case planning and review of existing scripts; Development of automation scripts; Test data preparation and SQL scriptingSupport testing efforts during business UAT;Work with JIRA, Confluence, QTest for test case management, defect management, test reporting and other functionsSupport performance benchmarking, testing and monitoringSupport integration with DevOps tools & automated build /deployment processesParticipate in agile sessions, daily standup. Assist with defect management and reportingIntegration with Jenkins (CICD) - Enhancement; UI, API & DB Testing in all required applications; Jira, Qtest, Integration with Jira, Jenkins, Github, RLM and/or Helios for continued deploymentWhat do you need to succeed?Must-have:3-4 years of QE Processes, Testing Life Cycle, SDLC and Defect Management processes for application testing, development, and support with hands-on experience in creating test cases, executing manual/automated test casesWith a Computer Engineering, Computer Science degree/diploma or equivalent experience having minimum 5 years of experience in a QA/test environment with a focus on technical, automated testing in a variety of environments (Cloud, distributed and mainframe, business workflows and services/APIs, databases).Knowledge of Testing Methodologies with hands on experience on JIRA and Confluence. Knowledge of CI/CD and DevOps Tools such as Jenkins, GIT, etcExperience in Micro Service testing, Kafka and API testing. Database technologies (e.g. MongoDB, DB2, Oracle, SQL, IMS) and SQL experience.Relevant experience using test automation tools (Robot Framework, Selenium, qTest, Cucumber, etc) and ability to increase usage of automation to reduce testing manual lead times with a thorough understanding of continuous integration testing (including Agile methodology)Nice-to-have:1-2 years of hands-on programming experience using scripting languages like Python or OOP languages like Java/Dot Net.Good understanding of REST API and ability to automate REST API testing.Ability to generate and develop test cases from requirements and technical specifications.Basic understanding of Capital Markets is a plusBanking Domain knowledge experience is a plusWhat's in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging work#LI-Hybrid#LI-POST#TechPJJob SkillsApplication Testing, Decision Making, Detail-Oriented, Group Problem Solving, IT Quality Assurance, Long Term Planning, Predictive Analytics, Programming Languages, Software Product Testing, Test AutomationAdditional Job DetailsAddress:175 WESTERN PKY:BEDFORDCity:BEDFORDCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Technology and OperationsJob Type:RegularPay Type:SalariedPosted Date:2024-03-25Application Deadline:2024-04-19Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Sr Analyst, Engagement Marketing
Rogers, Toronto, ON
Sr Analyst, Engagement Marketing Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.What You Will Do: • Develop base engagement campaigns and strategies to drive growth of Rogers Bank credit cards across Digital and Sales Assisted channels • Develop a strategic test-and-learn optimization plan, implementing best-in-class methodologies to achieve business and compliance objectives • Lead digital creative development with external agencies and internal brand teams to ensure messaging and tone are aligned to customer insights and personalization • Collect and leverage qualitative and quantitative learnings from across the larger organization to present new programs to key stakeholders for business case review • Work with Credit Risk, Product and Data Insights Teams to build out quarterly and annual plans that operate within the Bank's approved risk appetite • Maintain and update the marketing campaign calendar monthly including offers, channels, target audiences, forecasting and KPI management • Monitor, track, and report on campaign performance on a regular basis and provide recommendations to evolve future campaigns • Archive campaign assets, associated campaign development process steps for control and audit purposesWhat You Bring: • An insatiable need to blaze new trails • Bachelor's degree in business, marketing or equivalent, with 5+ years of progressive experience in the financial services industry • Experience designing lifecycle campaigns, working within an agile environment • Knowledge of key marketing, regulatory principles and best practices across all marketing channels and financial products • Strong brief writing skills and ability to articulate context, objectives, offers, and strategic recommendations • The ability to capture, read, and understand marketing performance data, and to distill disparate information into clear insights that will guide future decisions • Demonstrated ability to work effectively with cross functional partners and vendors through collaboration and open communication • A customer centric approach to marketing • Highly organized, detail-oriented, and able to multi-task within tight deadlines • Strong project management capabilities • Proficient in MS Excel, PowerPoint and PowerBIAs part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Marketing & Marketing Communication Requisition ID: 306223At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BankLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Channel Marketing, Compliance, Bank, Banking, Equity, Marketing, Legal, Finance
Software Engineer, Manulife Bank
Manulife Financial Corporation, Waterloo, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionJoin our Manulife Bank Engineering team!Are you looking for a supportive, collaborative workplace with phenomenal teams and inspiring leaders? You’ve come to the right place. We’re looking for people who share our values and want to make every day better for people around the world. Our team helps to drive out and complete a great banking experience for our customers. It’s banking, the way it should be! At Manulife Bank, we believe banking products are an integral part of every Canadians financial plan. We are growing at an unprecedented rate and need people with the skills, energy, and drive to maintain our leadership position as an "advisors bank." If this sounds like you, and the career below sounds exciting, we’d like to hear from you to join our team as we grow, pioneer, and innovate. We are seeking an experienced and dedicated Full Stack Software Engineer to design, develop, and maintain robust software solutions. You will collaborate with multi-functional teams to deliver high-quality software products that meet our customer’s needs. You will work on new features and have an active voice in our digital solutions. Your positive approach, ability to be flexible to shifting priorities and creativity rooted in technology will help you navigate this exciting and growing business. We are looking for passionate, motivated individuals to join our team’s exciting journey as we grow, pioneer, and innovate. Responsibilities:Participate in ideation, and brainstorming sessions to devise creative and innovative digital solutions. We need and value fresh ideas!Design, code, unit test and integrate features and functionalityCollaborate with product partners, software engineers, quality engineers and IT business analysts to uncover opportunities to deliver new business value through softwareMaintain and ensure high quality software by writing clean, maintainable, and well-documented code that adheres to industry practices and coding standards, with accountability for production reliability and usageBuild best in class applications, APIs, and data solutions to drive business and technical outcomesReview current software framework to identify defects and opportunities to improve performance and stabilityResearch technical strategies, third party tools, and current and new technologies to deal with emerging technical issues and improve development efficiencyApply disciplined coding practices to enable agility and delivery of high-quality codePromote agile principles and methodologyPerform various investigative "Spikes" to mitigate technical uncertainty and riskAssist in the development of automated test harnesses as necessary to ensure delivery of high-quality codeUpdate progress daily through the tracking tool (Jira) or Scrum/Kanban boardComplete documentation as part of definition of done. e.g., deployment, maintenance, support and for business needs. Technical skills:Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience) preferredExperienced developer with at least 5 years of professional experience in software developmentGood verbal and written communication; effectively articulates technical vision, possibilities, and outcomesKey technologies include: React, Node.js, Javascript, SOA and Web Services, Java SpringbootUI and API Test automation frameworksSQL for databaseCI/CD pipelines using JenkinsGit source controlJira for task managementFamiliarity with Scaled Agile and DevOps principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features You have hands on experience with progressive architectural styles such as microservicesHands-on RDBMS experience (data modeling, analysis, programming, stored procedures)Good foundation in data structures, algorithms, and OO Design with rock-solid programming skillsCollaborative demeanor to work with team members; able to coach, participate in code reviews, share skills and methods. Also efficiently communicate technical concepts to both technical and non-technical collaboratorsConstantly learns from both success and failure and is keen on experimenting with emerging technologiesGood organizational and problem-solving abilities that enable you to manage through creative abrasion Additional attributes:Agile team experience where responsibilities include the planning and delivery of user stories in an Agile Scrum environment preferredBanking Industry knowledge/experience preferred What can we offer?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities. Our commitment to you:Values-first culture We lead with our Values every day and bring them to life together. Boundless opportunity We create opportunities to learn and grow at every stage of your career. Continuous innovation We invite you to help redefine the future of financial services. Delivering the promise of Diversity, Equity, and Inclusion We foster an inclusive workplace where everyone thrives. Championing Corporate Citizenship We build a business that benefits all collaborators and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$74,270.00 CAD - $137,930.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Sr. Analyst, Acquisition Marketing
Rogers, Toronto, ON
Sr. Analyst, Acquisition Marketing Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.We are seeking an experienced Senior Analyst of Acquisition Marketing who will be responsible for driving customer acquisition efforts through comprehensive CRM strategies, optimizing digital sales channels, and collaborating effectively with marketing agencies. The ideal candidate will have a strong analytical mindset, a deep understanding of CRM systems, proficiency in digital marketing techniques, and excellent communication skills to liaise with internal teams and external partners. Reporting to the Senior Manager, Acquisition Marketing, the Senior Analyst will work collaboratively in an Agile Marketing environment to execute campaigns, test and learn and optimize campaigns for maximum results.What You Will Do: Develop acquisition campaigns and strategies to drive acquisition growth and targets for Rogers Bank Lead digital creative development with external agencies and internal brand teams to ensure messaging and tone are aligned to customer insights and personalization Develop a strategic test-and-learn optimization plan, implementing best-in-class methodologies to achieve business and compliance objectives Work with Credit Risk, Product and Data Insights teams to build out quarterly and annual plans that operate within the Bank's approved risk appetite Monitor, track, and report on campaign performance on a regular basis and provide recommendations to evolve future campaigns Develop acquisition forecasts based on previous trends and track performance against monthly targets What You Bring: Bachelor's degree in business, marketing or equivalent, with 5+ years of progressive experience in the financial services industry Knowledge of key marketing, regulatory principles and best practices across all marketing channels and financial products Strong brief writing skills and ability to articulate context, objectives, offers, and strategic recommendations The ability to capture, read, and understand marketing performance data, and to distill disparate information into clear insights that will guide future decisions Demonstrated ability to work effectively with cross functional partners and vendors through collaboration and open communication A customer centric approach to marketing Highly organized, detail-oriented, and able to multi-task within tight deadlines Strong project management capabilities Proficient in MS Excel, PowerPoint and PowerBI Strategic thinker with a creative mindset and a passion for driving results As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: None Posting Category/Function: Marketing & Marketing Communication Requisition ID: 307676At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BankLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Channel Marketing, Bank, Banking, CRM, Compliance, Marketing, Finance, Technology, Legal
Senior QA Analyst to perform manual testing for train tracking and scheduling applications - RQ00043
S.i. Systems, Toronto, ON
Senior QA Analyst to perform manual testing for train tracking and scheduling applications - RQ00043Location: Toronto (Hybrid 2 days per week on-site)Duration: 6 months (possibility of extension)Description:The Snr Test Analyst works in a cross-functional product development team that includes Infrastructure Engineers, Developers, QAs, Designers and Product Managers.The primary purpose of the role is to deliver enhancements for our business to track trains and buses, and managing customer information through applications like Trip Manager, TrainTrac, Customer Communication Management System (CCMS), Traveler Information System (TIS), Open Application Programming Interface (Open API), Computer Aided Dispatch Automatic Vehicle Location (CAD/AVL), Train Tracker.These applications provide critical capabilities to Transit Operations and Safety (Oakville Network Operating Centre (NOC), digital signage, online customer channels, bus and rail service planningThe Snr. Test Analyst will report to the QA Test Lead and will be responsible for analyzing requirements, user stories, developing test plans, test cases, along with the execution of test cases, logging of bugs, retesting as well as supporting production implementation.Test case management is performed in Jira with Zephyr used for cycle testing.The Snr. Test Analyst will also work with our business stakeholders, ushering them through user acceptance testing and is responsible for the overall quality of the solution delivered.Must Have Skills:7+ years experience performing manual testing (component/unit testing, integration testing, regression testing, UAT, etc)Experience writing test plans and strategyExperience developing and executing test casesExperience articulating issues/defects to developers and business stakeholders Apply