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ERP Sustainment Analyst
Ledcor, Vancouver, BC
Job Summary: You are a business savvy ERP Sustainment Analyst experienced in the analysis, continuous improvement, and sustainment of the HR and Payroll ERP solutions. You partner well with stakeholders and IS team members to optimize business application systems, processes, and solutions to enhance the performance of the people oriented systems. In this role, you will be the "go to" point person for people application solutions spanning processes in human capital management (such as talent and learning management), payroll, health, safety and the environment. Come join our Information Services team today!Essential Responsibilities Provides tier 2/3 level production support and leads the development, configuration, implementation and evaluation of people solutions, collaborating with business operations to translate business objectives into systems requirements. Evaluates incoming technical requests and identifies appropriate ERP technology solutions to execute and solve for business requirements and advocates for optimizing and leveraging existing and new "out of the box" ERP features. Strategizes and advises business stakeholders on potential technology solutions to solve for business requirements. Maintains effective working relationships with key ERP business user stakeholder representatives. Executes minor enhancement work that integrates across complex business applications; designing and documenting specifications for system changes, system integrations, and making application configurations. Ensures all business application service requests are acknowledged and resolved per the established Service Level Objectives. Develops and maintains standards for all aspects to preserve, and optimize, ERP system stability and resiliency such as quality assurance, documentation, application monitoring, release to production, and knowledge artifacts. Ensures adherence of ERP delivery to all internal policies, procedures, knowledge management, documentation, and ERP standards. Monitors ERP infrastructure reports to advocate for proactive maintenance initiatives or other infrastructure or technical maintenance work by the relevant Infrastructure teams or consultants to maintain the ERP applications in an optimized and resilient manner. Proactively and effectively communicates systems changes and updates to technical and non-technical stakeholders and identifies, establishes, and supports value-added cross-functional data and system linkages helping to enable a cohesive eco-system of systems and processes. Maintains knowledge of the end-to-end ERP solution landscape and awareness of touchpoints to other teams or supporting agencies and r elevant Ledcor business domain areas Qualifications4+ years of experience in business application development and/or sustainment for enterprise HCM/Payroll applications3+ years experience participating in mid-sized to large HCM or ERP implementation projects in a BSA role including business requirements gathering, developing specifications for development, design and support documentation, testing, etc3+ years experience trouble-shooting ERP incidents and assessing business requirements to ascertain and document a situational analysis with options, pros, and cons and recommendationsMinimum 3 years of functional / BSA experience with JD Edwards or similar ERP software (such as SAP, PeopleSoft, Oracle eBusiness Suite) in people solutions with awareness, or greater, depth in integrations with ERP financials Experience with software development tools and practices such as test management is an asset Excellent interpersonal and relationship-building skills for collaborating with various lines of businessAbility to drive initiatives with cross-functional teams to create/improve processes and solve systems issuesThorough understanding of business processes and models including best practices, current and anticipated regulatory requirements, back office processes, and the end-to-end workflows across operational areasExpert knowledge of the design of information systems, with the ability to assist in the direction of multiple complex projects to their successful conclusionKnowledge of business analysis, quality assurance, change management, and project management, with the ability to identify/define gaps, risks and requirementsHuman Capital Management functional / BSA expertise (Workday, JD Edwards or similar such as SuccessFactors) including how the HCM application integrates with the corporate ERP systemSolid skills in Outlook, PowerPoint, Visio, Word, Excel, SharePoint and TeamAdditional Information: Company DescriptionThe Ledcor Group of Companies is one of North America's most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes. But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!Employment EquityAt Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging. Date PostedSep 10, 2021 1067 West Cordova Street, Vancouver, BC, Canada
Junior Business Analyst to define and document interfaces of manual to automated operations within application subsystems, to external systems, and between
S.i. Systems, Ottawa, ON
Our valued Public sector client is in need of a Junior Business Analyst to define and document interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems Our client has a requirement for the provision of IT Business, Innovation, Transformation, Project Management, Human resources, and Instructional/ Training resources in support of the functional development, maintenance and production support for legacy systems as well as any new systems that may come under development, and related work. Tasks include but are not limited to: a. Conducting User Acceptance Testing; b. Providing Tier 2 help desk support for functional/business issues from users; c. Developing and documenting statements of requirements for considered alternatives; d. Performing business analyses of functional requirements to identify information, procedures, and decision flows; e. Establishing acceptance test criteria with Client; f. Defining and documenting interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems; Apply
Sr. Systems Analysts
S.i. Systems, Toronto, ON
S.i. Systems is looking to support our large Toronto-based Health Care client in their upcoming needs for experienced Systems Analysts for the maintenance and development of clinical and administrative applications. Responsibilities include: • Gathering of requirements from application stakeholders and vendors to develop requirements • Translation of functional requirements to technical specifications • Writing SQL queries of medium to high complexity, including query optimization against Oracle or SQL Server databases • Writing reports using Cerner propriety language CCL • Developing programs that output data from a relational database in different formats e.g. CSV files, plain text, formatted reports • Designing user-friendly screens that prompt for report parameters • Designing presentation-level reports using a graphical development environment • Writing reporting programs that gather data using several queries and combine them for final output • Preparing test scripts and processes in conjunction with the Informatics business and clinical analysts • Documentation of completed product, including code, training and support scripts Experience in the following type of software development skills required: • Quest • Cerner Command Language (CCL) • Experience with Unix platforms • TOAD • Oracle SQL Developer • Crystal Reports • Java Script • Cerner Layout Builder • Cerner EKM Editor • Oracle Database • SQL*Navigator • SQL*Plus • Unix Shell Scripting • Visual Studio Suite Other skills required: - Experience developing documents for various project phases - Experience in healthcare-related application development - Ability to communicate effectively to technical and non-technical audiences Apply
Senior SAP Programmer Analyst to maintain and enhance a Departmental Financial Management System in the public sector
S.i. Systems, Ottawa, ON
Our valued public sector client is in need of a Senior, Enhanced Reliability cleared, SAP Programmer Analyst to maintain and enhance a Departmental Financial Management System in the public sector. The objective of this requirement is to maintain and enhance the client's implementation of the applications, information and technology infrastructure needed to support the management and administration of the Department. To this effect, support services are required to maintain and enhance the Departmental Financial Management System (DFMS), which is on the SAP software. Responsibilities include but are not limited to: Define input/output sources, including a detailed plan for the technical design phase, and obtaining approval of the system proposal from the Technical Authority; Document system design and development, concepts and facilities, presenting and obtaining of approval of detailed system design from the Technical Authority; Provide SAP design alternatives associated with the determination of application components as well as system-level objects; Define and develop SAP system components, for the entire application; Design COTS data structures and files, sub-systems and modules, programs, batch, on-line and production monitoring procedures, testing strategy and systems; Design and develop detailed SAP customization specifications; Translate detailed SAP customization specification into program code; and Analyze and fix problems reported by the various test teams. Apply
Senior Business Analyst to work on a RecordKeeping system within M365 for a new Information management initiative within a secure federal environment.
S.i. Systems, Ottawa, ON
Our valued Public Sector client requires a Senior Business Analyst to work on a RecordKeeping system within M365 for a new Information management initiative within a secure federal environment.. Our public client is in the process of implementing Recordkeeping (RK) and Information Management capabilities within Microsoft 365. The changes to the platform will enable our client to meet the Standard on Systems that Manage Information and Data. Must Haves Secret Security Clearance Bilingual (English & French) 4+ Years working in an M365 Project or combined MS SharePoint and MS Teams project 4+ years working within a Security focused environment. Nice to Have 6+ years experience with MS Visio Tasks The Business Analyst’s activities may include, but may not be limited to, the following tasks: Consult external stakeholders Elicit, define, document, or update business rules and requirements documentation associated with IM systems or tools. Develop and update use case specifications and diagrams to describe the actions associated with IM systems or tools. Develop test plans, acceptance test criteria, and test scripts for acceptance testing associated with IM systems or tools. Develop training and awareness materials and documentation (guides and FAQs) associated with IM systems or tools. Develop communication and change management products associated with IM systems or tools. Support Project Management activities associated with the development and maintenance of IM systems or tools, including contributing to project plans and lessons learned. Apply
Senior Business Analyst to support the modernization projects as well as the maintenance of its legacy systems in the public sector.
S.i. Systems, Ottawa, ON
Our public sector client requires an Enhanced Reliability Cleared Senior Business Analyst to support the modernization projects as well as the maintenance of its legacy systems in the public sector. Responsibilites: a. Evaluate existing procedures and methods, identify and document items such as database content, structure, and application subsystems. b. Perform business analysis of functional requirements to identify information, procedures, and decision flows. c. Determine operational objectives by studying business functions, gathering information, and evaluating output requirements and formats. d. Define and document interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems. e. Develop and document statements of requirements for considered alternatives. f. Establish acceptance test criteria with client. g. Identify problems and write improved procedures. h. Ensure all documentation accurately reflects the current status of changes and outstanding issues so that business requirements are reflected in application features and functions. i. Prepare reports by collecting, analyzing, and summarizing information and trends. Must Have: Experience facilitating Joint Application Development sessions with Business and IT Stakeholders Certified Business Analyst Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA) Experience with Customer Relationship Management (CRM) technology related initiatives Experience with the implementation or enhancement to a Grants and Contributions management system Nice to Have: Government experience Apply
ERP Business Analyst
Commsoft Technologies - Fidelio, Montreal, QC
You are passionate about technology and business processes? You want to be part of a growing company that cares about the well-being and development of its employees? The Business Analyst position is perfect for you! Our missionAt Fidelio, we support small and medium-sized businesses in their growth so that they can become more competitive. How? By helping them optimize their business processes with our integrated management system. Being well established in Quebec for more than 20 years, we are growing rapidly towards the Ontario market.What we would like to offer you :Flexible hours with the possibility of finishing at noon on FridaysRemote workCompetitive compensationOngoing training and mentoringInsurance and a group RRSPMonthly social events!Your future responsibilities :Identify and analyze the client's needs and business processes;Propose concrete solutions appropriate to the client's needs that can be met by Fidelio;Participate in writing the specifications;Parameterize the system components according to the processes established with the customer;Test and proceed with the revision and update of the systems for the clients assigned to him;Respect the budget and deadlines and follow up with the project manager;Participate in the development of the client's start-up strategy towards the ERP system;Analyze and communicate potential risks quickly and recommend solutions to prevent overruns;Participate actively in project management meetings;Support the project manager in the production of progress reports and management indicators;Train the client's expert users;Ensure the continuous improvement of assigned processes and the updating of the standard process guide;Accompany clients and the work team in the post-project analysis, and ensure that observations and recommendations are documented and communicated to management;Actively contribute to continuous process improvement and process documentation.What we're looking for:A Bachelor's degree in Information Technology, Management or a field relevant to the role or a combination of education and experience relevant to the role;A minimum of 3 to 5 years of experience;Excellent oral and written communication skills in French and English;Excellent ability to analyze organizational management systems and business processes;Ability to work on multiple projects simultaneously with sometimes tight deadlines;Demonstrate autonomy and a sense of responsibility;Proficiency in MS Office and Visio;Demonstrate excellent interpersonal skills and have the ability to communicate well;An excellent understanding of infrastructures and systems, in addition to the SQL environment;Knowledge of SME's and ERP systems is a definite asset;Have a valid driver's license.Do you have the profile we are looking for? It's time to apply!
Systems Integration Manager
WSP Canada, Toronto, ON
The Opportunity:WSP is currently seeking a Systems Integration Manager to join our Rail and Transit team, ideally based in the Greater Toronto Area (GTA). Reporting directly to the Manager/Director, this role involves close collaboration with our team of Chief Engineers and Specialists in various rail & transit disciplines (Systems Engineering, Signals, Electrification Systems, Data Communications, etc.), along with Project Controls, Project Managers, Systems Engineers, Signals Engineers, Analysts, and Coordinators. This role is considered to be highly technical in nature.As an integral member of the Rail & Transit team, you will have the opportunity to leverage your adaptable skill set to craft processes, establish execution plans, and serve as the technical lead on select projects. Our management team is committed to providing you with the guidance and resources to develop both your work plans and technical & leadership acumen, setting you on a trajectory to excel in the consulting industry.Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPWhy Work with WSP's Transportation Systems team? WSP strives for gender balanced representation, including mentorship, and collaboration. Be in charge of your own career growth by working collaboratively with your manager. Flexible benefits. Wellness time (to manage work life balance). Hybrid return to office policy (unless otherwise stated per project requirements). Opportunities to contribute to impactful projects locally and internationally. Be a part of a collaborative high performing team.What you can expect to do here: Support Rail & Transit team to create Systems Integration Plan, Systems Engineering Management Plan, Systems Integration Matrix, and Interface Control Documents (ICD's). Perform functional analysis, create Systems Breakdown Structure, functional block diagrams, Systems Architecture, and sequence diagrams. Embrace teamwork and collaborate with internal and external stakeholders to ensure all Stakeholder and PA requirements have full coverage in design. Facilitate and chair meetings with designers and clients to discuss and manage system interfaces for complex Rail & Transit projects. Ensure Validation and Verification processes are fully defined to ensure all requirements are complete. Preparation of proposal evaluations, technical reports, cost estimates, detailed analyses, design justifications, and other materials suitable for various Rail & Transit pursuits. Ensure all design elements are compliant with the relevant Rail Operation Rules, all applicable industry codes and standards, and client expectations. Interact with clients to discuss technical topics in a clear and professional manner. Facilitate resolution of customer expectations versus technical issues. Provide valuable leadership to junior staff and mentoring to develop their technical skills. Work with tight schedules, be flexible, control project budgets, and motivate junior staff. Plan and execute project work, based on an understanding of the project scope, schedule, and budget. Proposal and Project assignments may include Commuter, Subway, Light Rail, Heavy Rail, Transit Storage and Maintenance Facilitates, Transit Tunnels. Other duties as assigned/required.What you'll bring to WSP: University or Postgraduate degree in a related engineering discipline from an accredited Secondary school or higher. Registered with PEO (or another jurisdiction) as a Professional Engineer. Engineer in Training will also be considered. Minimum of 15 to 20 years of experience in transit, safety-critical industry, or related engineering field. Previous experience in Systems Integration for complex Rail & Transit projectTECHNICAL QUALIFICATIONS Must have strong knowledge and understanding of Systems Engineering process and principles. This would include requirements management and system/sub-system integration. Experience in different Phases of the Engineering Design Life Cycle (Proposal, CDR, PDR, FDR) and familiarity with Systems Engineering standards such as ISO/IEC 15288 and IEEE 1220. Knowledge of identification and management of project risks Proven ability to work successfully in multi-disciplinary teams and across different business units. Senior level knowledge of Civil design, signaling principles (conventional and ATC), SCADA, Communications/Telecommunications, Trackwork, Systems Assurance (and RAM), Safety Assurance, Vehicle and Wayside Interfaces, Traction Power Design, Power Supply and Distribution, Mechanical, System and Train Simulation, Tunnel's, and Fire Life Safety Systems. Experience in Verification and Validation (test plan, test case, FAT, SAT, PICO) would be favourable. Understanding of the System Safety Certification processes and RAMS is desirable. Understanding of Requirements Management (RM) and usage of RM tools such as IBM Rational DOORS is a strength.ADDITIONAL QUALIFICATIONS INCOSE Certification such as ASEP or CSEP would be an asset. Minimum of 10 years of experience in Systems Engineering domain is preferred. Analytical skills: Candidates must be able to analyze complex technical problems and develop effective solutions. They must be able to identify potential issues with rail system interfaces and propose strategies to address them. Communication skills: Candidates must have excellent communication skills, both written and verbal. They must be able to explain technical concepts to non-technical stakeholders and collaborate effectively with other professionals. Project management skills: Candidates must be able to manage complex projects and work effectively in a team environment. They must be able to prioritize tasks, meet deadlines, and work efficiently under pressure. Strong computer skills, including Word, Excel, PowerPoint, Outlook, and Visio. Able to travel domestically or internationally to support proposals, projects, and Client needs. Experience in a Consulting Engineering environment is an asset. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Systems Integration Specialist, Rail & Transit
WSP Canada, Toronto, ON
The Opportunity:WSP is currently seeking a Systems Integration Specialist to join our Rail and Transit team, at our Toronto office or Project office. Reporting to the Manager/Director, the Manager will work collaboratively with a team of Chief Engineers and Specialists across rail & transit disciplines (Systems Engineering, Signals, Electrification Systems, Data Communications, and Project Controls), Project Managers, Systems Engineers, Signals Engineers, Analysts, and Coordinators. As a member of the Rail & Transit team, you will be given opportunities to use your transferable skills to define processes, create execution plans, and be the technical lead for some projects. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPWhat you can expect to do here: Perform functional analysis, create Systems Breakdown Structure, functional block diagrams, Systems Architecture and sequence diagrams; Embrace teamwork and collaborate with internal and external stakeholders to ensure all Stakeholder and PA Support Rail & Transit team to create Systems Integration Plan, Systems Engineering Management Plan, Systems Integration Matrix, and Interface Control Documents (ICD's). requirements have full coverage in design; Facilitate and chair meetings with designers and clients to discuss and manage system interfaces for complex Rail & Transit projects. Ensure Validation and Verification processes are fully defined to ensure all requirements are complete; Preparation of proposal evaluations, technical reports, cost estimates, detailed analyses, design justifications, and other materials suitable for various Rail & Transit pursuits; Ensure all design elements are compliant with the relevant Rail Operation Rules, all applicable industry codes and standards, and client expectations; Interact with clients to discuss technical topics in a clear and professional manner. Facilitate resolution of customer expectations versus technical issues; Provide valuable leadership to junior staff and mentoring to develop their technical skills; Work with tight schedules, be flexible, control project budgets, and motivate junior staff; Plan and execute project work, based on an understanding of the project scope, schedule, and budget; Proposal and Project assignments may include Commuter, Subway, Light Rail, Heavy Rail, Transit Storage and Maintenance Facilitates, Transit TunnelsWhat You'll bring to WSP: Bachelor's degree or higher in a related engineering discipline from an accredited University; Registered as an Engineer in Training (EIT) or P.Eng. License; INCOSE Certification such as ASEP or CSEP would be an asset; Minimum of 10 years of experience in transit or safety-critical industry or related engineering field; Minimum of 10 years of experience in Systems Engineering domain is preferred; Must have strong knowledge and understanding of Systems Engineering process and principles; Previous experience in Systems Integration for complex Rail & Transit project is an asset; Proven ability to work successfully in multi-disciplinary teams and across different business units; Experience in a Consulting Engineering environment is an asset; Experience in different Phases of the Engineering Design Life Cycle (Proposal, CDR, PDR, FDR) and familiarity with Systems Engineering standards such as ISO/IEC 15288 and IEEE 1220; Experience in Verification and Validation (test plan, test case, FAT, SAT, PICO) would be an asset; Knowledge of identification and management of project risks. Understanding of the System Safety Certification processes and RAMS will be an asset; Understanding of Requirements Management (RM) and usage of RM tools such as IBM Rational DOORS will be an asset; Basic knowledge of Civil design, Signaling principles, SCADA, Communications, Trackwork, Systems Assurance (RAM), Safety Assurance, Vehicle and Wayside Interfaces, Traction Power Design, Power Supply and Distribution, Mechanical, System and Train Simulation, Tunnel's, and Fire Life Safety Systems will be an asset; Strong computer skills, including Word, Excel, PowerPoint, Outlook, and Visio; Able to travel domestically or internationally to support proposals, projects and Client's needs; WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Systems Integration Manager, Rail & Transit
WSP Canada, Calgary, AB
WSP is currently seeking a Systems Integration Manager to join our Rail and Transit team, ideally based in Calgary. Reporting directly to the Systems Integration and Commissioning Manager, this role involves close collaboration with our team of Chief Engineers and Specialists in various rail & transit disciplines (Systems Engineering, Signals, Electrification Systems, Data Communications, etc.), along with Project Controls, Project Managers, Systems Engineers, Signals Engineers, Analysts, and Coordinators.Relocation assistance to Calgary will be considered.As an integral member of the Rail & Transit team, you will have the opportunity to leverage your adaptable skill set to craft processes, establish execution plans, and serve as the technical lead on select projects. Our management team is committed to providing you with the guidance and resources to develop both your work plans and leadership acumen, setting you on a trajectory to excel in the consulting industry.Why Work with WSP's Transportation Systems team? WSP strives for gender balanced representation, including mentorship, and collaboration. Be in charge of your own career growth by working collaboratively with your manager. Flexible benefits. Wellness time (to manage work life balance). Hybrid return to office policy (unless otherwise stated per project requirements). Opportunities to contribute to impactful projects locally and internationally. Be a part of a collaborative high performing team.A Day in the life... Support Rail & Transit team to create Systems Integration Plan, Systems Engineering Management Plan, Systems Integration Matrix, and Interface Control Documents (ICD's). Perform functional analysis, create Systems Breakdown Structure, functional block diagrams, Systems Architecture, and sequence diagrams. Embrace teamwork and collaborate with internal and external stakeholders to ensure all Stakeholder and PA requirements have full coverage in design. Facilitate and chair meetings with designers and clients to discuss and manage system interfaces for complex Rail & Transit projects. Ensure Validation and Verification processes are fully defined to ensure all requirements are complete. Preparation of proposal evaluations, technical reports, cost estimates, detailed analyses, design justifications, and other materials suitable for various Rail & Transit pursuits. Ensure all design elements are compliant with the relevant Rail Operation Rules, all applicable industry codes and standards, and client expectations. Interact with clients to discuss technical topics in a clear and professional manner. Facilitate resolution of customer expectations versus technical issues. Provide valuable leadership to junior staff and mentoring to develop their technical skills. Work with tight schedules, be flexible, control project budgets, and motivate junior staff. Plan and execute project work, based on an understanding of the project scope, schedule, and budget. Proposal and Project assignments may include Commuter, Subway, Light Rail, Heavy Rail, Transit Storage and Maintenance Facilitates, Transit Tunnels. Other duties as assigned/required.What you'll bring to WSP... University or Postgraduate degree in a related engineering discipline from an accredited Secondary school or higher. Registered as a P. Eng with an accreditable institution or be eligible for registration. Minimum of 10 years of experience in transit, safety-critical industry, or related engineering field.Technical Qualifications Must have strong knowledge and understanding of Systems Engineering process and principles. Experience in different Phases of the Engineering Design Life Cycle (Proposal, CDR, PDR, FDR) and familiarity with Systems Engineering standards such as ISO/IEC 15288 and IEEE 1220. Knowledge of identification and management of project risks Proven ability to work successfully in multi-disciplinary teams and across different business units. Familiar with signalling principles, train control solutions including ETCS and PTC, and railway standards such as CENELEC, AREMA and MIL-STD; Basic knowledge of Civil design, signaling principles, SCADA, Communications, Trackwork, Systems Assurance (RAM), Safety Assurance, Vehicle and Wayside Interfaces, Traction Power Design, Power Supply and Distribution, Mechanical, System and Train Simulation, Tunnel's, and Fire Life Safety Systems. Experience in Verification and Validation (test plan, test case, FAT, SAT, PICO) would be an asset. Understanding of the System Safety Certification processes and RAMS will be an asset. Understanding of Requirements Management (RM) and usage of RM tools such as IBM Rational DOORS will be an asset.Additional Qualifications INCOSE Certification such as ASEP or CSEP would be an asset. Minimum of 10 years of experience in Systems Engineering domain is preferred. Previous experience in Systems Integration for complex Rail & Transit project is an asset. Experience in a Consulting Engineering environment is an asset. Strong computer skills, including Word, Excel, PowerPoint, Outlook, and Visio. Able to travel domestically or internationally to support proposals, projects, and Client's needs. Analytical skills: Candidates should be able to analyze complex technical problems and develop effective solutions. They should be able to identify potential issues with rail system interfaces and propose strategies to address them. Communication skills: Candidates should have excellent communication skills, both written and verbal. They should be able to explain technical concepts to non-technical stakeholders and collaborate effectively with other professionals. Project management skills: Candidates should be able to manage complex projects and work effectively in a team environment. They should be able to prioritize tasks, meet deadlines, and work efficiently under pressure. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Senior MS Dynamics Systems Analyst(s) to analyze requirements for the creation of a unified online, self-service political entity registration service
S.i. Systems, Ottawa, ON
Our valued public sector client is looking for 5 Senior MS Dynamics Systems Analyst(s) to analyze requirements for the creation of a unified online, self-service political entity registration service.The objective of the renewed Political Entity Registry Services (PERS) product is to transform the current manual operations into a user-centric and intuitive solution that will manage registration information in a secure and efficient way. The PERS product will increase internal Elections Canada efficiencies by implementing a unified online political entity registration services data model and eliminating error prone data synchronization processes. The product will also benefit external stakeholders by enabling an online digital registration service aiming to improve the user experience.The project will lead the way to the cloud and will implement the base Enterprise Portal functionality. The scope for this project is for this new portal to be designed and built so that it can fulfill the long-term enterprise portal vision and provide access initially to the new PERS and to the existing Political Entity Services Centre (PESC).Responsibilities:Develop and document functional and system requirements specifications to be implemented with MS Dynamics CRM;Develop and document screen, report and interface requirements for the MS Dynamics solutions;Develop functional user interface components to manage interactions with users within the MS Dynamics product;Gather and analyze information to establish the functional needs of the MS Dynamics solutions;Use functional and configuration requirements to configure and customize the MS Dynamics product to meet business process and data requirements;Participate in the definition of data attributes for case management based on the business and functional requirements;Design workflows and configure MS Dynamics workflow modules according to the requirements articulated in user scenarios and business process diagrams;Develop, test and implement the solutions using an iterative development approach; andDocument forms, manuals, programs, data files, and procedures in support of the MS Dynamics solutions.Perform source code management, track tasks using work items, produce automated builds and track defects using MS TFS;Mandatory Requirements:5 years of experience as a Systems Analyst working on a Dynamics CRM project2 projects with the Federal Government working on a Dynamics CRM project3+ years designing and configuring Dynamics CRM workflows3+ years of experience defining and documenting data elements2 projects customizing ADX Studio PortalNice to Have:Microsoft Certified Technology Specialist (MCTS) Apply
Intermediate QA Analyst to prepare and execute automated test cases using Selenium (Java) & JMeter for a crown corporation client
S.i. Systems, Ottawa, ON
Our valued crown corporation client is seeking an Intermediate QA Analyst to prepare and execute automated test cases using Selenium (Java) & JMeter!Initial 7-month contract in Ottawa, ON (100% Remote - occasional team meetings/events will be held in Ottawa). This role has a strong likelihood of being extended for up to a maximum term of 3 years.Responsibilities:Collaborate with team to understand the implementation of featuresAssist team in working to develop acceptance criteria and test cases (automated or otherwise) for productWork with team to create and contribute to mechanisms to enable easy testing of all code in a timely and effective mannerAssist team to estimate capacity, velocity, and throughput to enable accurate forecastingHelp improve backlog clarity and maintenance processesAssist team with research, evaluations and recommendations that support or improve Scrum Team processesWrite the necessary amount of documentation to support the ongoing usage of the products developed by the Scrum TeamUnderstand and assist with the testing framework (Java, JMeter etc.) and assist others in its usagePerform testing framework uses JMeter along with internally built tools (Java)Ensure that automated tests are performed at the correct level (unit, service, or UI layer)Work with team to recommend tools and services that support or improve testingMust-Have Skills:5+ years of experience as a QA analyst testing web applications using an automated testing (Java / Selenium) and performance testing (JMeter or comparable) framework3+ years of experience using source-control software to manage group software projects (such as GitHub)3+ years of experience using workflow tools (such as Jira)Demonstrated experience with relational database skills (SQL), writing stored procedures and PL/SQL using tools such as SQL Plus / SQL DeveloperNice-to-have Skills:Demonstrated operational experience in maintaining a high availability systemDemonstrated experience resolving technical issues and challenges within a scrum team Apply
Senior Business Analyst to support the ongoing maintenance and modernization of a mission-critical trading system for a financial services client
S.i. Systems, Ottawa, ON
Our valued financial services client is seeking a Senior Business Analyst to identify, document, and improve business and system processes​ for a SDLC projectInitial 1-year contract with strong possibility of extension to a total term of 3 years. 100% remote (standard business hours in EST). 7.5 hours per day, Monday to Friday. Responsibilities:Provide expertise and business systems support for various mission-critical trading/auctions systems Provide subject matter expert level business support for mission critical systemsSupport an ongoing application modernization initiative Assist in the coordination of the production support activities including analyzing diagnostic information about cross-functional or complex problems and recommend sound solutions (as part of a rotation, once every 4 weeks - support to be provided during regular business hours) Support QA efforts including unit test and production deploymentMust-have Skills:5+ years’ experience as a Senior Business Analyst supporting SDLC/ERP projects including application development and systems integrationExperience in financial, auctions, banking, and/or capital markets systemsExperience with Oracle databases to analyze database views and database queriesExperience with structured analysis techniques and development tools as applied to business processes, automated systems and workflow analysisNice-to-have Skills:Experience with Openlink Findur or Endur Apply
Business Systems Analyst (Technical)
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:33 Dundas Street WestThis role is Hybrid, working 1-2 days in the Office.Defines business requirements to inform technology build and operations by sourcing and analyzing relevant data, reviewing and documenting business processes and collaborating with business stakeholders. Liaises with stakeholders to understand problems and opportunities and, recommends solutions to enable the achievement of organizational goals. Builds exceptional relationships with business partners and internal stakeholders. Sources business and market data to evaluate the effect of projects on business results. Also assesses the efficiency and the performance of technology (software, hardware and the wider IT system) to deliver expected business results. Identifies and analyzes malfunctions, system workflow, and troubleshoots issues raised by business.Elicits requirements and analyzes feasibility to ensure solutions/initiatives achieve the expected business outcomes.Supports various project teams across the project lifecycle to ensure application development is aligned with the business requirements.Develops informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements.Applies depth of domain & functional expertise for the assigned portfolio to drive the expected business value. Uses technology acumen obtained through a combination of education and experience to translate business requirements in technical terms.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Builds tests cases in order to validate business requirements and End-User Testing results.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 8-10 years of relevant experience as a Business Systems Analyst in a large setting (Financial or Telco or Retail)Post-secondary degree in related field of study (Computer Science) or an equivalent combination of education and experience.Experience producing specification documents (BRD) using suitable tools and techniques.Strong SQL knowledge, Cloud Computing, Release Management practices, project management life cycle, RDBMSUnderstands relational database models and the fundamentals of relational database modelling.Possesses analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.Demonstrates applied knowledge of one or more analysis and problem decomposition technique.Understands complete Software Development Life Cycle and can apply the applicable portions of the 'Feasibility,' 'Requirements," and 'Analysis' phases.Demonstrates writing and documentation skills.Understands and can explain to others the core processes involved in their area of support.Technical proficiency gained through education and/or business experience.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Infrastructure Reliability Analyst
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:100 King Street WestWe are looking for a hands-on Infrastructure Reliability Analyst to join BMO's CCB CR infrastructure and Support team. The candidate will require expertise in Linux, Windows, and middleware platforms, with a focus on monitoring performance and developing strategic technologies. The individual is expected to be part of an after-hours on-call support rotation.We need someone with a strong AWS cloud experience and an SRE mindset.The ideal candidate should be capable of leading the configure, build, install, test, maintain, monitor, and upgrade infrastructure processes involving computing platforms, servers, and network load balancers. They should have a good understanding of application servers, infrastructure, and system integration, which is crucial for providing solutions and technical planning.The candidate needs to understand the layers of current and future technical platform hardware, operating systems, security, and system services. They should ensure reliable and secure computing and communication capabilities to run the business software while enabling the lowest operational cost/highest availability options.They will perform capacity workload modelling and availability analysis for various platforms and environments. They will implement disaster recovery procedures and troubleshoot any network and connectivity issues promptly, with minimal disruption to normal functioning. The candidate will work with stakeholders and recommend infrastructure solutions based on engineering requirements.They will ensure systems and infrastructure align with business value and are technically sound and well-integrated. They will respond immediately to critical connectivity and access issues by evaluating solutions, coordinating recovery, and ensuring resolution.Monitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed.Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident.Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides.On call and flexibility required.Designs, costs, develops, tests and implements system solutions developed internally and/or in conjunction with outside vendor.Recommends and implements solutions based on analysis of application and business needs, issues and implications for the business.Designs and engineers systems through capacity planning (such as bandwidth, disk space, storage, and CPU utilization) to ensure high availability and performance of end-user applications and systems.Ensures that infrastructure solutions are scalable, flexible, and supportable, and are as standardized and automated as possible.Understands the functionality and integration of applications as they relate to business requirements and technical deployment within the physical and virtual infrastructure.Performs capacity workload modeling and availability analysis for customer facing applications, systems and environments and recommends changes/enhancements for improving performance and reliability and promoting a seamless customer experience.Works across teams to ensure IT system upgrades are implemented with minimal impact to production operation.Identifies and defines new process and/or system improvement opportunities.Evaluates and recommends emerging technologies to influence the design process.Identifies emerging issues and trends to inform decision-making.Conducts independent analysis and assessment to resolve strategic issues.Leads and conducts assessments and investigative work in a constructive manner.Ability to break down strategic problems and analyze relevant data and information to provide insights and recommendations.Exercise judgment to identify, diagnose, and solve problems within corporate IT guidelines and rules.Facilitates technical issue resolution across various platforms and environments.Leads and conducts detailed design reviews in a constructive manner.Technical planning and development of road maps.Identifies opportunities to strengthen the capability of the technology organization at BMO,Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.Focus is primarily on business/group within BMO, but may have broader, enterprise-wide focus.Builds effective relationships with internal/external counterparts.Works well with others, and independently and regularly handles non-routine situations.Track record of planning and leading assignments.Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Hands on Unix (Linux/Solaris)and Windows experience with shell scripting / development / system administration experience.Should have experience with migration projects and upgrades.Cloud experience with AWSApp development experience is a bonus.Relevant IT infrastructure & platform knowledge in the following technology domains: application servers, on premise and cloud, databases, distributed/server, storage, networking, workplace technology and unified communications.Possesses a deep technical understanding and strong problem-solving ability.Knowledgeable and experienced with technology/solution design and configuration, capacity management, impact of design decisions to infrastructure and application components, functional / technical behaviour of middleware and data layers, virtualization, service design, Dev Ops, Production Ops and various support arms, deployment environments, packaging and distribution of the application, and production readiness.Understanding of application integration and relevant infrastructure (servers/storage /firewalls).Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem-solving skills - In-depth.Data driven decision making - In-depth..Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Intermediate Quality Assurance Analyst to perform automation testing for a large system modernization program
S.i. Systems, Montreal, QC
Our valued client is seeking an Intermediate Quality Assurance Analyst to perform automation testing for a large system modernization programAn initial 1-year contract (with possible two 1-year extensions). Hybrid work model in Ottawa, Montreal or Toronto (4 days a month on site).Responsibilities:Design and implement manual and automation tests for component, integration or system testing in collaboration with business analysts and developers.Suggest new approaches to existing or planned testing.Provide detailed configuration and descriptions for passing and failing tests.Collaborate with teams and individuals to both clarify and understand the business needs and technical capabilitiesIdentify manual tests to perform in each functional area, create high level test cases as well as detailed descriptive step by step test cases to improve the overall test coverage.Develop deep knowledge of the system and understand the impact of changes to the system.Perform scenario-based testing from the business perspectiveMust Have Skills: 3+ years experience as a Quality Assurance AnalystExperience working in one or more of the following Agile methodologies: Scrum, Disciplined Agile, Kanban, DevOpsExperience in automation testing, functional testing, stress/performance testing, integration testing, and acceptance testingExperience using Azure DevOps or similar ticketing toolsExperience working with Azure Cloud platform Apply
Senior Systems Analyst (SAP BW)
Ontario Power Generation Inc., Toronto, ON, CA, MG X
Status: Regular Full timeWorking Conditions: Hybrid Work Environment (3 days in office)        Education Level: 4 years of University degree in computer science or equivalent education.Location: Toronto, OntarioShifts(s): DaysTravel: 10% Deadline to Apply: February 27, 2024. Electrify your career and help build a brighter tomorrow.Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history.Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on -- and off -- the job.ACCOMMODATIONSOPG is committed to fostering an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made.If you require information in a format that is accessible to you, please contact [email protected] NEW CAMPUS: This position is moving to OPG Corporate Headquarters: In Summer 2025, OPG will officially welcome employees to our new Corporate Headquarters located at 1908 Colonel Sam Drive, Oshawa, Ontario. This new space will enable teamwork, collaboration and innovation that will help us to achieve our mission to electrify life in one generation.JOB OVERVIEW Ontario Power Generation (OPG) is looking for a dynamic, strategic, and results-driven professional to join our team in the role of Senior Systems Analyst (SAP BW).Reporting to the Section Head, Information Systems, this role is responsible for providing expert analysis for design and modeling of SAP BW (Business Warehouse). A minimum 6-8 years of experience in multiple SAP BW Applications Full Development Cycles.Expertise includes configuration, ABAP Programming for SAP BW development, creating reports, data ETL process and testing. Have a general knowledge and experience in SAP Finance modules (AR, AP, FICO Finance & Controlling). Provide post-implementation production support. Develop documentation and conduct Knowledge Transfer. Good communication skills are a must. This is an exciting opportunity to work in an environment where you will contribute to OPG’s public outreach, engagement, and education efforts as part of the company’s commitment to growing its social license.  KEY ACCOUNTABILITIES  Perform gathering requirements, estimating the work, modeling, planning, and conducting product implementations. Perform ABAP Programming for SAP BW development and configuration, creating reports, data ETL process and testing.Support UAT and able to create test plans and test scenarios with the business users and conduct troubleshooting. Provide expert advice to Project Manager on Project plan and resources.Provide recommendations for system improvements.Conduct studies to assist users in defining and documenting functional requirements, data requirements, and operational constraints related to potential information technology solutions for simple to medium-complex problems. Analyze alternative solutions by identifying and estimating life-cycle costs and by assisting users to identify and quantify benefits. Make effective recommendations to clients to change their business processes and work methods in order to use information technology more effectively. Create pilot or prototype solutions. Prepare recommendations and business-case documentation to support the preferred alternatives. Review recommendations with other departments in the division. Conduct or participate in technical and economic studies requiring expert knowledge related to information technology services, methodologies, techniques, standards, and tools. Propose strategies for exploiting new technologies and techniques. For complex problems, assist in the above activities.Provide consultative services and specialized expertise in information-technology areas. Assist, and provide guidance to, users and line management, both within and outside of the division, in the availability and use of information technology. Provide information related to the availability and use of information technology services. Assist information technology staff and open-shop users in resolving problems related to programming, program design, or production use of programs and data. Develop and maintain standards, procedures, methodologies, and tools for information-technology staff. Assure the quality of systems and databases developed within the division. Generally, perform these activities for complex products.Carry out design, development, and implementation activities for simple to medium-complex systems or databases. Construct system models or data models at the conceptual level, defining functional components, processes, data entities, and relationships with other systems or databases. Review models with users and other information-technology departments. Recommend the approaches to be followed in design, development, testing, and implementation, taking into account the need for interfaces with other systems or databases. Perform high-level design. Estimate processing costs, using simulators where appropriate. Review design with users and other departments in the division. Review test procedures and test results with users in order to verify compliance with user requirements. Assist in the above activities for complex systems, programs, or databases, and develop and demonstrate prototype systems or databases. Design data flows and logic flows. Determine level of auditing, controls, backup, and security procedures to be applied. Develop test plans and procedures. Design, develop, document, and test systems, programs, or databases. Develop operating procedures and arrange for commissioning and implementation in a production environment. Conduct post-implementation reviews with users.Maintain simple to complex systems or databases. Advise and assist users concerning the production use of systems, products, or databases. Implement and document enhancements and changes to meet new user needs. Analyze trouble reports and implement corrective actions. Resolve emergency problems under time constraints. Identify latent problems and implement changes to eliminate or bypass them. Assist in the assignment of priorities to maintenance tasks.Prepare major written reports and prepare correspondence dealing with technical issues. For simple to medium-complex projects, prepare correspondence on commitment of resources, work schedules, and proposals. Conduct or participate in planning and review meetings, involving technical staff and line management representing user departments and various information technology departments. Prepare and review specifications, proposals, investigative reports, business case documents, design documents, maintenance documentation, operating instructions, and user manuals.Provide training and education for simple to complex products and systems when transitioning from Projects to Services. Prepare user instructions in the form of written documentation and demonstrate usage. Demonstrate the usage of proposed development end products by means of prototyping or simulation tools. Identify the training needs of user staff and information-technology staff. Define training courses and formulate their content. Prepare training materials.Act as team leader on projects requiring complex technical knowledge. Assign work to staff assisting in the work and schedule their activities. Coordinate assigned project work activities including coordination with other departments. Monitor the progress and costs of assigned work. Recommend changes in resourcing. Maintain day-to-day contact with users to review progress. Prepare progress reports and conduct review meetings with users and line management. Assist in preparing project estimates. Provide input for departmental budgeting processes and work-program planning.Other duties as required.EDUCATION   4 years of University degree in computer science or equivalent education. QUALIFICATIONS Requires a minimum of 6-8 years of experience in SAP BW and ABAP.Experience in Multiple SAP BW Applications Full Development Cycles.Expert in Data ETL (Extract, Transform, Load) data modeling to meet both business and system performance requirements.Expert in building report using Query Designer, Analyzer, and Web Application Designer.Familiar with Exit coding, and Datasource creation/enhancement.Familiar with SAP Finance Modules.Requires a knowledge of the principles of computing equipment, methods, systems analysis and design, data management, work simplification, communications, and computer programming to enable creative logical reasoning regarding the design and effective use of systems and databases, computer programming activities, and related matters. Requires a knowledge of computer science to gain an appreciation of design concepts related to computing equipment and software, in order to provide computerized solutions to varying OPG requirements. Requires experience to be able to define users' information technology requirements for all but the most complex problems, and to design, develop, acquire, and implement the required systems, databases, and information technology products and related services.Requires experience to understand new and existing information processing concepts, computer and communications equipment, and software. Requires experience to acquire a knowledge of the clients' organizations and a general knowledge of the operational characteristics and functions of the application systems, databases, products, computers, communications, and associated equipment serviced by the division. Requires good verbal and written communications skills, to coordinate the needs of business clients, technical staff, suppliers, and divisional staff.The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct. What Makes a Career at OPG Different? As Ontario’s largest clean energy generator, we’re building, expanding, and innovating the equipment and technology that keeps Ontario powered with clean, reliable energy.  At OPG, our values are our strengths.  They are fundamental truths about our organization that don’t change:   Safety – it’s our business.Integrity – always lead with integrity.Excellence – never satisfied with good enough.Inclusion – working together for powerful outcomes.Innovation - creativity accelerates possibility. Here's why OPG might just be the ideal workplace for you: Exceptional range of opportunities province-wide Long-term career growth and development opportunities Electricity is vital to the province and OPG’s clean electricity is helping decarbonize other sectors. Our promise to you: We care about the safety and the well-being of our employees. It is our utmost priority. A supportive work environment where you can be your best every day. Opportunities to stretch and develop. Offer different ways for you to give back to the communities where we operate. Partner with Indigenous communities and support local businesses. We support employment equity, diversity, and inclusion. Are you ready to start a career that has the power to electrify life on and off the job? Apply now. APPLICATION PROCESS Please submit your application online at https://jobs.opg.com/ by 11:59 PM E.S.T. February 27, 2024.  OPG thanks all those who apply; however, only candidates considered for an interview will be contacted. #LI-Hybrid.
Senior Business Analyst for measurement system implementations
S.i. Systems, Chestermere, AB
Our Oil & Gas client is seeking a Senior Business Analyst for measurement system implementations for an initial 1-year contract with a possibility of extension.The successful candidate will be living in Calgary and agreeable to follow a hybrid working model within core Downtown Calgary (3 days in office/week). Must-Haves:8+ years' Business Analysis experienceRecent project experience with Measurement Systems in an Oil and Gas environment (e.g., Quorum, PGAS, Flowcal, Highwire, or similar NGL/Crude measurement systems)5+ years' experience in creating, managing, and facilitating test plansPosition Summary: The successful Business Analyst will play a pivotal role in assessing and enhancing the organization's crude oil and measurement processes and systems.Responsibilities:Data Analysis and Assessment:Gather, review, and analyze data related to crude oil measurement systems.Evaluate existing measurement processes, including data collection, accuracy, and reporting.Requirements Gathering:Collaborate with stakeholders, including operations teams, engineers, and IT personnel.Elicit and document detailed requirements for the Crude Measurement Project.TestingDevelop test strategy and test cases for SIT, functional and UAT application testing.Work with business SMEs and key users on functional and UAT testing.Process Improvement:Identify areas for process optimization and efficiency enhancement.Propose solutions to streamline crude measurement procedures.System Implementation Support:Work closely with development teams to ensure accurate system implementation.Provide guidance during testing and validation phases.Risk Assessment and Mitigation:Assess potential risks associated with changes to measurement processes.Develop strategies to mitigate risks and ensure compliance with industry standards.Communication and Reporting:Communicate findings, recommendations, and progress updates to project stakeholders.Prepare clear and concise reports on project status and outcomes. Apply
Sr. Dialer Analyst
Rogers, Toronto, ON
Sr. Dialer Analyst At Rogers, we put our customers first in everything we do! We're growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we're passionate about people and ready to provide the ultimate customer experience to our customers. This position allows you to work from home! At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity: What you will be doing: Monthly tracking, analyzing, and reporting of key outbound business performance indicator results for all Rogers products lines such as Rogers Wireless/ Cable / Fido Liaise closely with Inbound Workforce Management to ensure alignment to Inbound service level objectives and outbound hours availability. Execute and develop reporting to understand and analyze areas of performance optimization. (eg. reducing abandonment rate/ increasing occupancy/ increasing right time of day dialing/ outbound staffing recommendations and skill profiles) Maintain daily outbound forecasting models and revise assumptions as determined through performance management of key drivers (trending volumes/ connect rates/ AHT/ occupancy) Real time support and dailycommunication of outboundresults to various Leadership groups Identifying root cause of positive and negative changes in performance and communicate impacts on call center performance and dialer operations including short and long termrecommendations. Change management- Technical Lead in the management of change across all product lines including outsourcers to effectively test / implement and manage calling campaigns / dialing lists Test and validate any business requirements for new business and infrastructure improvements. Liaise closely with IT groups to understand impacts of upcoming technical changes/ outages to Credit Operations critical systems and communicate / provide recommendations to business owners as related to outbound operations. Forward thinking with the ability to consider and strategize about customer experience and business challenges and proactively propose solutions. Act as a subject matter expert on outbound dialer performance and overall campaign management nationally Triage all major departmental technical issues as it relates to Call Routing and Dialer Perform other duties and special projects as required such as champion-challenger testing and other exploratory exercises to identify performance opportunities. Monitor dialer performance in real time and support and troubleshoot dialer outages, idle time and technical issues when they arise. Coordinate multiple program list strategies and support Leadership with operational execution of various dialer programs for multiple stakeholders. Provide effective communication to questions, inquiries, and requests from the business via chatrooms and meetings in MS Teams Balance priorities of each business channel and support all stakeholders promptly and equitably. What you will bring: Post-secondary degree/diploma or 5 years work experience in same capacity. Advanced knowledge of outbound contact dialer environments, systems and reporting Outbound contact platform experience is required ALI CallTech and OnQ experience is an asset Collections or Telesales experience is an asset Intermediate/advanced knowledge of data structures & databases (Oracle, SQL, Unix) Excellent knowledge and proficiency in Microsoft Office suite of products (Excel, Word, PowerPoint, Access, Teams etc.) Self-starter with a positive attitude and determination to learn and improve skills on an ongoing basis Excellent communication, presentation, and interpersonal skills (written and oral) to interact effectively with multiple business channels and Senior Leadership Excellent organizational and time management skills to meet deadlines and handle changing priorities. Ability to manage multiple projects simultaneously and thrive in a fast-paced environment with competing priorities on short timelines Flexibility to work outside normal business hours including weekends / evenings and statutory holidays as required by the business Ability to communicate effectively at all levels of the organization with an open, honest and direct communication style. Ability to distill and communicate complex analytic recommendations to both technical and non-technical stakeholders, both orally and in written presentation Strategic thinking: capable of providing clear, balanced advice/counsel on a broad range of strategic and complex management, product and go to market issues. Metrics driven, with strong risk management and analytical capabilities in situations of increasing complexity. Strong critical thinking skills combined with concrete, disciplined execution, as well as decisiveness and an action orientation. Very high ethics and respect for team, peers and clients alike. Champions and exhibits the Company corporate culture. Collaborative leader with demonstrated ability to impact and influence across various functions and groups at all levels of an organization. Ability to execute against multiple priorities and excel in a fast-paced, results-oriented work environment with great attention to detail. Demonstrated ability to effectively manage multiple projects and priorities simultaneously. Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: Remote, Remote, Remote Travel Requirements: None Posting Category/Function: Call Centre Operations & Operations Support Requisition ID: 307315 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: Customer ExperienceLocation: Toronto, ON, CA Richmond, BC, CA St. Albert, AB, CA Oshawa, ON, CA Belleville, ON, CA Kincardine, ON, CA Sherbrooke, QC, CA St Thomas, ON, CA Caraquet, NB, CA York, ON, CA Oakville, ON, CA Brossard, QC, CA Prince George, BC, CA Cochrane, AB, CA Lethbridge, AB, CA Thornhill, ON, CA Hamilton, ON, CA Peterborough, ON, CA Regina, SK, CA Squamish, BC, CA Markham, ON, CA New Minas, NS, CA Guelph, ON, CA Anjou, QC, CA Airdrie, AB, CA Fort McMurray, AB, CA Grand Falls-Windsor, NL, CA Levis, QC, CA Saint-Leonard, QC, CA Kanata, ON, CA Dartmouth, NS, CA Saint-Basile, NB, CA Halifax, NS, CA Pefferlaw, ON, CA Owen Sound, ON, CA Victoria, BC, CA Lasalle, QC, CA Whitby, ON, CA Timmins, ON, CA Whistler, BC, CA Winnipeg, MB, CA Newmarket, ON, CA Kelowna, BC, CA Niagara Falls, ON, CA Repentigny, QC, CA Vernon, BC, CA Barrie, ON, CA Burnaby, BC, CA Mississauga, ON, CA Laval, QC, CA Woodstock, ON, CA Sault Ste. Marie, ON, CA Cranbrook, BC, CA Bathurst, NB, CA Bedford, NS, CA Lower Sackville, NS, CA Chatham, ON, CA Amherst, NS, CA Bradford, ON, CA Edmonton, AB, CA Campbell River, BC, CA Grande Prairie, AB, CA Cornwall, ON, CA Vancouver, BC, CA McLeods, NB, CA Brantford, ON, CA Kingston, ON, CA St. John's, NL, CA Trois-Rivieres, QC, CA Glace Bay, NS, CA Saint-Bruno, QC, CA Keswick, ON, CA St Catharines, ON, CA London, ON, CA Grand-Sault/Grand Falls, NB, CA Ajax, ON, CA Surrey, BC, CA Dundas, ON, CA Midland, ON, CA Corner Brook, NL, CA St Peters, NS, CA Saint-Jerome, QC, CA Brooks, AB, CA Port Williams, NS, CA Waterloo, ON, CA Truro, NS, CA Granby, QC, CA Moncton, NB, CA Fredericton, NB, CA Ancaster, ON, CA Sydney, NS, CA Burlington, ON, CA Dorval, QC, CA Montreal, QC, CA North Vancouver, BC, CA Concord, ON, CA Edmundston, NB, CA Joliette, QC, CA Medicine Hat, AB, CA Gatineau, QC, CA Quebec, QC, CA Waterdown, ON, CA Orangeville, ON, CA West Vancouver, BC, CA Russell, ON, CA East York, ON, CA Keddys Corner, NS, CA Orleans, ON, CA Sarnia, ON, CA Gander, NL, CA Charlottetown, PE, CA Calgary, AB, CA Okotoks, AB, CA Tsawwassen, BC, CA Summerside, PE, CA Woodbridge, ON, CA Terrebonne, QC, CA Sudbury, ON, CA Unionville, ON, CA Fort Saskatchewan, AB, CA Kamloops, BC, CA Longueuil, QC, CA Beresford, NB, CA Langley, BC, CA Sherwood Park, AB, CA Fenelon Falls, ON, CA Aurora, ON, CA Pembroke, ON, CA Brandon, MB, CA Stouffville, ON, CA Stittsville, ON, CA Brampton, ON, CA Collingwood, ON, CA Pickering, ON, CA North Bay, ON, CA Port Perry, ON, CA Shediac, NB, CA Orillia, ON, CA Saint-Hubert, QC, CA Thunder Bay, ON, CA Saint-Jean-sur-Richelieu, QC, CA Courtice, ON, CA Miramichi, NB, CA Nanaimo, BC, CA Wetaskiwin, AB, CA Camrose, AB, CA Maple, ON, CA Gloucester, ON, CA Chateauguay, QC, CA Bracebridge, ON, CA Port Coquitlam, BC, CA Canmore, AB, CA Liverpool, NS, CA Mount Pearl, NL, CA Trenton, ON, CA Beloeil, QC, CA Duncan, BC, CA New Westminster, BC, CA Blainville, QC, CA Toronto, ON, CA Salaberry-de-Valleyfield, QC, CA Coquitlam, BC, CA Penticton, BC, CA Rocky View County, AB, CA Yarmouth, NS, CA Stratford, ON, CA Tillsonburg, ON, CA Bloomfield Station, PE, CA Dieppe, NB, CA Nepean, ON, CA Rosemere, QC, CA Richmond Hill, ON, CA Ottawa, ON, CA Courtenay, BC, CA Boisbriand, QC, CA Saskatoon, SK, CA Milton, ON, CA Scarborough, ON, CA Simcoe, ON, CA Chilliwack, BC, CA Etobicoke, ON, CA Abbotsford, BC, CA Saint John, NB, CA Pointe-Claire, QC, CA Bowmanville, ON, CA Red Deer, AB, CA Cambridge, ON, CA Lachine, QC, CA Saint-Laurent, QC, CA Oromocto, NB, CA North York, ON, CA Georgetown, ON, CA Strathmore, AB, CA Mont-Royal, QC, CA Windsor, ON, CA Kitchener, ON, CA Little Britain, ON, CA Vaudreuil-Dorion, QC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Call Center, Change Management, Performance Management, Risk Management, Work from Home, Customer Service, Finance, Human Resources, Management, Contract Apply now »
Senior Systems Analyst to support Fire Systems projects initiatives including installation, configuration, development, testing and deployment.
S.i. Systems, Vancouver, BC
Our municipal client is hiring an Senior (8+ years) Systems Analyst to support Fire Systems projects initiatives including installation, configuration, development, testing and deployment. 6 month contract with strong possibility of extension, Onsite in Burnaby, 35 hours per week Must-Haves:8+ years' experience in developing and/or implementing and deploying Commercial off-the-shelf (COTS) business applications5+ years of SQL proficiencyExperience working with ESRI/GIS or GeoMedia or iMapEditor applications Nice to have:Completion of a university degree at the Bachelor’s level in computer science or a related disciplinePublic Safety applications experience Responsibilities:This position will be responsible for supporting Fire Systems projects and initiatives. Work will include installation, configuration, development, testing and deployment; scripting; go-live preparation and go-live dry run of these applications in various environments (i.e. Development, Test, QA, Production etc.).Setup will be performed on hardware such as servers, workstations and tablets.Consultant will be collaborating and may time to time work closely with Fire IT Support, Testing, Training, DBA, Infrastructure, Security, GIS, Desktop and Server team.Additional tasks will be to assist in documenting, consolidating, and reviewing needs and documenting current architecture environments. Apply