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ERP Sustainment Analyst
Ledcor, Vancouver, BC
Job Summary: You are a business savvy ERP Sustainment Analyst experienced in the analysis, continuous improvement, and sustainment of the HR and Payroll ERP solutions. You partner well with stakeholders and IS team members to optimize business application systems, processes, and solutions to enhance the performance of the people oriented systems. In this role, you will be the "go to" point person for people application solutions spanning processes in human capital management (such as talent and learning management), payroll, health, safety and the environment. Come join our Information Services team today!Essential Responsibilities Provides tier 2/3 level production support and leads the development, configuration, implementation and evaluation of people solutions, collaborating with business operations to translate business objectives into systems requirements. Evaluates incoming technical requests and identifies appropriate ERP technology solutions to execute and solve for business requirements and advocates for optimizing and leveraging existing and new "out of the box" ERP features. Strategizes and advises business stakeholders on potential technology solutions to solve for business requirements. Maintains effective working relationships with key ERP business user stakeholder representatives. Executes minor enhancement work that integrates across complex business applications; designing and documenting specifications for system changes, system integrations, and making application configurations. Ensures all business application service requests are acknowledged and resolved per the established Service Level Objectives. Develops and maintains standards for all aspects to preserve, and optimize, ERP system stability and resiliency such as quality assurance, documentation, application monitoring, release to production, and knowledge artifacts. Ensures adherence of ERP delivery to all internal policies, procedures, knowledge management, documentation, and ERP standards. Monitors ERP infrastructure reports to advocate for proactive maintenance initiatives or other infrastructure or technical maintenance work by the relevant Infrastructure teams or consultants to maintain the ERP applications in an optimized and resilient manner. Proactively and effectively communicates systems changes and updates to technical and non-technical stakeholders and identifies, establishes, and supports value-added cross-functional data and system linkages helping to enable a cohesive eco-system of systems and processes. Maintains knowledge of the end-to-end ERP solution landscape and awareness of touchpoints to other teams or supporting agencies and r elevant Ledcor business domain areas Qualifications4+ years of experience in business application development and/or sustainment for enterprise HCM/Payroll applications3+ years experience participating in mid-sized to large HCM or ERP implementation projects in a BSA role including business requirements gathering, developing specifications for development, design and support documentation, testing, etc3+ years experience trouble-shooting ERP incidents and assessing business requirements to ascertain and document a situational analysis with options, pros, and cons and recommendationsMinimum 3 years of functional / BSA experience with JD Edwards or similar ERP software (such as SAP, PeopleSoft, Oracle eBusiness Suite) in people solutions with awareness, or greater, depth in integrations with ERP financials Experience with software development tools and practices such as test management is an asset Excellent interpersonal and relationship-building skills for collaborating with various lines of businessAbility to drive initiatives with cross-functional teams to create/improve processes and solve systems issuesThorough understanding of business processes and models including best practices, current and anticipated regulatory requirements, back office processes, and the end-to-end workflows across operational areasExpert knowledge of the design of information systems, with the ability to assist in the direction of multiple complex projects to their successful conclusionKnowledge of business analysis, quality assurance, change management, and project management, with the ability to identify/define gaps, risks and requirementsHuman Capital Management functional / BSA expertise (Workday, JD Edwards or similar such as SuccessFactors) including how the HCM application integrates with the corporate ERP systemSolid skills in Outlook, PowerPoint, Visio, Word, Excel, SharePoint and TeamAdditional Information: Company DescriptionThe Ledcor Group of Companies is one of North America's most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes. But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!Employment EquityAt Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging. Date PostedSep 10, 2021 1067 West Cordova Street, Vancouver, BC, Canada
Snr. (10+ years) Business Analyst to Assist with Multiple IM/IT Initiatives for Custom Build and COTS Application Projects
S.i. Systems, Ottawa, ON
S.i. Systems valued public sector client is currently seeking a Senior, Enhanced Reliability Cleared, Business Analyst to assist them on their multiple ongoing IM/IT initiatives that include both custom build and COTS application projects. The Successful Candidate Must Have: Minimum 10 years experience performing the following tasks as a Business Analyst: Business Requirements Work Plan Strategic requirements Scope Documents Process flows/diagrams Conceptual data models Options Analysis Product Backlog and supporting analysis and documentation Business Requirements Documents User Acceptance Test Plans A Current and Valid CBAP Certification (or another IIBA recognized certification) Valid Enhanced Reliability Clearance Nice to Have's: Experience working in an Agile software development environment by planning and conducting business analysis activities, and supporting the project team as necessary Experience developing models and diagrams to represent end-to-end (from the very beginning of a process, data flow, or series of sequences to the very end of that process, data flow or sequences) client business processes and environments, operations and practices in context with proposed changes or opportunities. Experience analyzing potential option solutions and working with COTS vendors to assess proposed solutions to identify the one that best meets the business need Tasks Include, But are not Limited to: Providing guidance and advice and enabling change by defining needs and providing recommendations that deliver value to stakeholders; Providing business analysis mentoring for team members, as required; Contributing to an agile team environment by planning and conducting business analysis activities, and supporting the project team as necessary; Producing business analysis documentation in a timely manner that includes the information and level of detail appropriate to the complexity of the business and the phase in the development cycle; Developing models and diagrams to represent end-to-end client business processes and environments, operations and practices in context with proposed changes or opportunities; Facilitating meetings, workshops, and general communication between the business and other stakeholders to gather requirements and articulate the business and stakeholder needs; Analyzing potential option solutions and working with COTS vendors to assess proposed solutions to identify the one that best meets the business need. Apply
Sr ERP Functional Analyst (SAP Funds Management) to support, stabilize, enhance, and improve the SAP Solution for a large government departement
S.i. Systems, Ottawa, ON
Our valued public sector client is looking for a Senior ERP Functional Analyst (SAP Funds Management) to support, stabilize, enhance, and improve the SAP Solution for a large government departement Provide expertise, perform the exploratory and preparation work, and assist in stabilizing the system, and prepare for the migration to SAP S/4HANA the successor of SAP R/3 and SAP ERP optimization for SAP’s in-memory database. Essential Skills: The ERP Functional Analyst - SAP - Funds Management (FM) (Level 3) must, without limitation, perform any combination of the following tasks during the Run and Stabilization phases: Lead the SAP FM team in developing requirements, designs and configuration, documentation and testing of Reports Interface Conversion Enhancement Forms Workflow (RICEFW). Participate and provide guidance in the development of functional plans, directives, standards and procedures related to SAP FM; Provide guidance on eventual migration to S4 HANA. Management, Budgeting and Forecasting and FM integration of these process with other SAP modules in particular integration with SAP Vendor Invoice Management with OpenText, SAP Travel Management and Process Automation using SAP Workflows; conduct design walk-thru sessions, as required, with the technical and functional teams on enhancements and continuous improvements to the budgeting and forecasting (BI-IP ) solution and it’s integration with FM module. Provide expertise and guidance in troubleshooting and fixing incidents/problems as they may occur during the deployment and testing of the FM integration with the myEMS (SAP) solution. This includes but is not limited to liaising with the software vendor (SAP via OSS) to triage, document, escalate and address FM integration issues with all software components, in particular VIM, Portal, BI-IP, SAP Travel Management; Provide guidance and advice on SAP best practices as they relate to the SAP FM processes and integration of these process with other SAP modules in particular integration with SAP Process Integration using SAP Workflows with Business Rules Framework plus (BRF+); Provide expertise and guidance in troubleshooting and fixing incidents/problems as they may occur during the deployment and testing of the FM integration with the myEMS (SAP) solution. Liaising with the software vendor (SAP via OSS) to triage, document, escalate and address FM integration issues with all software components, in particular VIM, Enterprise Portal and Workflows. Develop a comprehensive suite of test scripts to support the testing of business process requirements, support the overall testing strategy, including participation in multiple test plans and the resolution of test issues using HP ALM. Apply
Business Analyst-Government and Public Sector
CGI Group, Halifax, NS
Position Description: Are you an experienced, passionate pioneer in requirements gathering, transformation, and technology? We are looking for a Business Analyst who is analytical, fast learner and enthusiastic about problem solving. This is a client-facing role for someone who is detail oriented and understands the importance of technology as a tool to help improve business outcomes. You know what it means to be part of a team and can manage client needs and expectations.We offer the opportunity to work with Canada’s largest Information Technology Outsourcing and Management Consulting Company with a true global presence in a fast-paced and energetic atmosphere where your personal and professional growth is accelerated by your desire and sense of commitment. CGI’s continuous growth is a testament to the confidence clients place in them and to the dedication of their professionals. At CGI, all employees are called members because they feel a powerful sense of ownership and accountability. Members at CGI are building their own company - in 100+ offices worldwide. CGI has the global resources, expertise, stability and dedicated professionals needed to achieve results for clients - and for members; that’s why an astounding 90 percent of them are CGI shareholders. As a member of CGI’s Atlantic Business Unit Systems Integration and Consulting practice providing service to Public Sector customers, you will be joining an experienced and dynamic team of global IT professionals serving our clients across Canada and the world.The public sector in the Atlantic provinces is re-inventing the way digital services and products are delivered to partner departments, and the citizens of the provinces they serve, and CGI is challenged with finding faster, more innovative ways of assisting the public sector in delivering on their respective mandates. Public Sector is looking to leverage newer technologies to put customized services into the hands of citizens so their interactions and engagements with government is seamless, comfortable, and successful. Public sector clients are turning to CGI to help them remodel their operations and assist in navigating through the massive digital transformational changes required to meet these ever-growing needs. Your future duties and responsibilities: • Work closely with stakeholders (business stakeholders, senior team members and other SMEs, product or project team, and focus groups) to understand and capture business needs, define, analyze and evaluate requirements and business processes. • Create documentation such as but not limited to business requirements document, business process maps, jurisdictional scans, and business cases• Facilitation of groups and one on one sessions• Problem solving leading to root cause(s) discovery and proposing solutions• Prioritize and manage own workload in order to deliver quality results and meet timelines.• Be able to map the current processes of an organization, and prepare to-be processes that increase efficiency, throughput, or capability.• Translate business requirements into technical solutions, outlining functional and non-functional specifications.• Work with Solution Designers and developers and contribute to the development of project plans by participating in the scoping and estimating of proposed projects. • Create comprehensive acceptance criteria and test steps to provide QA and business teams expected results for success in relation to product, performance, user acceptance and operational acceptance testing. • Participate in process improvement plans, roadmap initiatives and projects, with a focus on process optimization and promoting alignment across teams. • Prioritize and manage own workload in order to deliver quality results and meet timelines.• Support a positive work environment that promote service to business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.• Lead, coach and mentor other members• 100% adherence to CGI policies (Member Commitment to the Code of Ethics and Business Conduct, Dress Code, Travel, Expenses, etc.) Required qualifications to be successful in this role: Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:• Great project management, prioritization and collaboration skills• 3-5 years’ experience in a client facing role• 3-5 years’ experience in the public sector• Strong analytical and problem-solving skills• Able to build consensus and resolve interpersonal challenges• Demonstrated ability to explain technology concepts to non-technical people. • Demonstrated ability to consistently meet deadlines on time and able to balance multiple deliverables at once• Professional client presence, influencing and active listening skills. • Ability to build strong relationships with clients and team members• Strong leadership, facilitation, presentation and change management skills.• Demonstrable strong, dynamic written and verbal communication skills with the ability to communicate clearly with various stakeholders at all levels of seniority. • Excellent presentation skills, ability to craft appropriate messages relative to the audience.• Strong sense of ownership and ability to drive tasks through to completion• Demonstrate the ability to provide information and ideas in a clear, comprehensive, concise and organized manner• Ability to adapt to constant changes with a positive attitude. Sense of innovation, creativity, organization, autonomy and quick adaptation to various technologies.Some nice to have skills or expertise:• UI/UX design experience• Service design experience• Experience working in Release/Agile method products and projects• Adhere to client defined Agile software development lifecycle (SDLC) processes. • Experience in the Healthcare sector • Lean Six Sigma (or other equivalent) experience and/or certification• Release management experienceRequired Level of Education:• Bachelor’s Degree in related field of study (business, management, human resources, instructional design, education, organizational behavior or psychology); or the equivalent combination of education, business analysis or technical certifications or training, or work experience#LI-NB5 Skills: Business AnalysisBusiness Process AnalysisDigitalTransformationConsultng What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
120712 - Data & Business Advisor
Vancouver Coastal Health, Vancouver, BC
Data & Business Advisor Job ID 2024-120712 City Vancouver Work Location Corporate Admin-520 W 6th Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Health Information Management Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0900-1700 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as a Data & Business Advisor with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Data & Business Advisor to join the Regional Quality Improvement Team. Apply today to join our team! Reporting to the Manager, the Data & Business Advisor plays a key role to fulfill the data & analytics needs of the Medical Quality Leadership and Practice (MQLP) team. MQLP team supports medical staff to build their capacity and capability so they can proactively engage with the system to improve clinical practice and health care quality. The incumbent works with medical staff to gather the requirement of their data needs for their quality improvement and practice enhancement effort, extracts & analyzes data from enterprise data warehouse, and liaises with other partners in the organization, such as Data & Analytics, IMITS, and other EMR vendors. The incumbent plays an integral role to support the medical staff in a complex & evolving data infrastructure & ecosystem. The ability to develop methodologies and also pay attention to technical details is expected. The experience of creating insights & compelling stories through data visualization is a must. Being self-motivated to expand skills, being curious to understand system level picture, and being open to trial new solutions is desired. Proficient skills in analytical & BI tools such as MS Excel, MS SQL, Tableau, Power BI, or other equivalent tools. As a Data & Business Advisor with Vancouver Coastal Health you will:Act as a project manager for assigned Decision Support projects by identifying major milestones, associated tasks and timelines, by monitoring progress and managing deliverables. Provide consultative services relating to Decision Support. Perform liaison role with Senior Leadership Team and program/service directors to establish user requirements.Provide leadership and development support for identification of performance indicators across the organization. Provide consultative services relating to quality management principles, concepts, tools and methods. Prepare relevant educational materials and formal presentations.Provide information support and leadership through expert analytical expertise, facilitation and coaching skills. Develop data collection tools and designs and implement databases. Provide expert assistance on the assessment of data validity and reliability. Provide analysis and application of appropriate statistical tests to information.Prepare confidential analytical reports and briefings for the Senior Leadership Team, as required, using information at the provincial and regional level in addition to corporate information sources. Maintain current awareness of provincial and regional uses of quality, utilization and financial information and potential implications of associated methodologies.Support redesign initiatives by performing diagnostic evaluations and by participating in process review and redesign. Identify redundant and non-value added tasks and work with project teams to align staffing requirements with revised processes. Provide project management, evaluation and measurement expertise and consultation services to teams, as required.Implement resource management strategies, such as clinical pathways, across the organization and monitor effectiveness.Provide development expertise in comprehensive, integrated report design and presentation of financial, statistical and clinical information using desktop on-line application processing tools. Require extensive liaison with Senior Leadership Team and other levels of management and access to detailed information of all types (including clinical information, financial information, payroll information, case cost information etc). Design reports with drill-down/roll-up capability at all levels of the organization structure, using information at the encounter level.Develop and maintain a database inventory detailing database elements, definitions, hierarchical design, interfaces, and hardware and software platforms. Liaise with Information Management Information Technology Services to accurately define data extracts from corporate systems and to establish a data transfer timetable to the Decision support Database. Work collaboratively with the Decision Support Team to prototype and test Decision Support applications.Maintain awareness of current information management trends and issues through literature review; conducting industry comparisons; benchmark reviews; seminars and workshops. Communicate with Decision Support Team to prototype and test Decision Support applications.Communicate user requirements to clinical appraisal and coding personnel. Provide education and instruction in use of on-line reports and databases, as developed.Carry out responsibilities in accordance with health and safety requirements. Immediately report unsafe situations by notifying supervisor or other appropriate personnel.Perform other related duties as assigned. Qualifications Education & ExperienceMaster’s degree in Business Administration, Information Systems or equivalent plus three years experience in Information, Utilization Management and Quality Management.Knowledge & AbilitiesAdvanced analytical and problem solving skills.Excellent communication skills.Expertise in the area of Decision Support including concepts, tools, methods and workload measurement.Knowledge of database design and report design at the intermediate to advanced level.Knowledge and skills in the development of dashboards, KPIs and BSC an asset.Knowledge of healthcare databases an asset.Advanced proficiency with desktop analytical tools including MS Office, SQL, SAS or other equivalent tools. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Lead, Quality Assurance Analyst
CGI Group, Vancouver, BC
Position Description: Position DescriptionReady to join an outstanding community of builders who are committed to diversity and inclusion, corporate social responsibility and encourages the freedom to innovate, influence decisions, and chart an exciting career?CGI is more than just an IT company. Be part of a team that supports the local community and has the ability draw on global best-in-class talent. Benefits include a share purchase program, profit sharing, wellness credits, training and development programs, and flexible work schedules.Are you motivated by the opportunity to delight your clients by providing them with innovative solutions to sophisticated technical problems? These are exciting times for CGI, and we are looking for hardworking individuals to innovate with us.This is a fantastic opportunity to become a Member of our CGI-BC team providing leading information technology services to our clients. We are seeking a Senior Quality Assurance Analyst, with a minimum of 5 years of testing life cycle experience to help us do that. As the successful candidate you will be joining a hardworking team with an established collaborative management approach and will have the opportunity to work at client locations and collaborate with expert colleagues. We offer a dynamic and flexible work environment and numerous career advancement opportunities. Your future duties and responsibilities: • Advise, mentor, and train people on quality assurance practices and tools.• Supervise developer testing to ensure efficient test coverage, bug tracking.• Design and write Test Plans, Test Cases and Test Scripts for projects to verify that the requirements have been met.• Conduct and Lead SIT, Smoke, Integration, Functional, Regression, Performance, End to End testing and coordinate UAT Test phases. Set up expectations and provides direction to the UAT testers.• Create and maintain relevant documentation including Test strategies, Test plans and Test Summary Reports in alignment with Client specific methodology.• Assess testing risk, quality risks during planning and mitigating degree of risk going into production.• Coordinate QA activities with Project teams to ensure Project teams follow the defined QA processes.• Provide status updates on QA activities to the testing group and Project teams, partner at defined frequencies and proactively communicate during all phases of the project.• Estimate test effort on requirements, identify tasks, and document tasks for the project and test plans.• Supervise and be responsible for test strategy, test planning, manual and automated test execution activities for Releases, Changes in agile fashion.• Build and maintain well organized test case libraries on Saas test applications (XRAY, JIRA, Confluence)• Lead Test troubleshooting, Entry and Exit Criteria reviews, Defect Reviews, Test Metrics reviews, and Test scrums.• Support the defect management process across multiple projects.• Schedule and coordinate access to the appropriate test environment.• Provide mentorship to Testers and best practices of standard methodologies for testing. Required qualifications to be successful in this role: • 8 plus years of knowledge in Software Testing Lifecycle and SDLC • 3 years Test Management Tool - XRAY, JIRA or similar• Experience in a consulting industry is desirable.• Minimum of 3 years' experience as a Test Lead using Linux Shell Operating systems, scripting, and automation testing• Strong understanding of SOAP web services, SQL, Java, integration, regression, and user acceptance testing• Knowledge of web and client/server technologies, network, and infrastructure• Testing knowledge of application, network, server, database, performance testing• Knowledge of DevOps testing methodology, Agile testing approaches• Experience in Test Automation using Java, Selenium is desired.• SQL knowledge for back-end validation of applications and integrations• Previous experience in multi-functional teams and the Agile SDLC Process• Technical Skills: Java, SQL, Linux, FTPs, Basic Networking, Maven, XML/HTML, Data Analysis, SSL, SOAP Web Services, SVN/GIT, Eclipse/Visual Studio IDEs• Knowledge of SLA’sTechnical skills:• BDD (Cucumber, Cucumber-JVM, Cucumber.js, Gherkin)• Test management tools (JIRA, Confluence, ServiceNow, HP QC etc.)• UI Test Automation (Selenium)• REST API test automation (REST Assured, SOAP UI etc.)• Database (SQL - writing basic queries to validate data etc.)• Test scenarios and test case writingNice to Have:• Knowledge of quality engineering and the deployment of solutions for retail back-office systems and applications that support Planning, Merchandising, Master Data Management, Analytics & Data science to assist in product creation• Scripting (Shell, Python, Java)• Practical use of cloud technologies such as AWS and Azure• Programming (Java or .NET)• Document management (Confluence, Share point etc.)• Cloud deployment tools (AWS, Azure or GCP - Basic knowledge of EC2, CloudFormation etc.)• Cloud data management (AWS S3, RDS etc.)• DevOps (CI/CD pipeline basics using JenkinsEducation:• Bachelor’s degree in computer science or Diploma in IT with equivalent IT experience• Industry recognized testing certification(s) - ISTQB any levelAttributes:• Superb communication skills• Flexibility, self-motivated, and has the ability to give and receive feedback.CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to skill set level, geographic market, experience and training, and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range in British Columbia is $65,000 - $115,000.#INDCGIC Skills: .NETCloud ComputingJavaRESTful (Rest-APIs)SQL ServerTest Case / Script DevelopmentTest Management What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Infrastructure Reliability Analyst
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:100 King Street WestWe are looking for a hands-on Infrastructure Reliability Analyst to join BMO's CCB CR infrastructure and Support team. The candidate will require expertise in Linux, Windows, and middleware platforms, with a focus on monitoring performance and developing strategic technologies. The individual is expected to be part of an after-hours on-call support rotation.We need someone with a strong AWS cloud experience and an SRE mindset.The ideal candidate should be capable of leading the configure, build, install, test, maintain, monitor, and upgrade infrastructure processes involving computing platforms, servers, and network load balancers. They should have a good understanding of application servers, infrastructure, and system integration, which is crucial for providing solutions and technical planning.The candidate needs to understand the layers of current and future technical platform hardware, operating systems, security, and system services. They should ensure reliable and secure computing and communication capabilities to run the business software while enabling the lowest operational cost/highest availability options.They will perform capacity workload modelling and availability analysis for various platforms and environments. They will implement disaster recovery procedures and troubleshoot any network and connectivity issues promptly, with minimal disruption to normal functioning. The candidate will work with stakeholders and recommend infrastructure solutions based on engineering requirements.They will ensure systems and infrastructure align with business value and are technically sound and well-integrated. They will respond immediately to critical connectivity and access issues by evaluating solutions, coordinating recovery, and ensuring resolution.Monitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed.Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident.Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides.On call and flexibility required.Designs, costs, develops, tests and implements system solutions developed internally and/or in conjunction with outside vendor.Recommends and implements solutions based on analysis of application and business needs, issues and implications for the business.Designs and engineers systems through capacity planning (such as bandwidth, disk space, storage, and CPU utilization) to ensure high availability and performance of end-user applications and systems.Ensures that infrastructure solutions are scalable, flexible, and supportable, and are as standardized and automated as possible.Understands the functionality and integration of applications as they relate to business requirements and technical deployment within the physical and virtual infrastructure.Performs capacity workload modeling and availability analysis for customer facing applications, systems and environments and recommends changes/enhancements for improving performance and reliability and promoting a seamless customer experience.Works across teams to ensure IT system upgrades are implemented with minimal impact to production operation.Identifies and defines new process and/or system improvement opportunities.Evaluates and recommends emerging technologies to influence the design process.Identifies emerging issues and trends to inform decision-making.Conducts independent analysis and assessment to resolve strategic issues.Leads and conducts assessments and investigative work in a constructive manner.Ability to break down strategic problems and analyze relevant data and information to provide insights and recommendations.Exercise judgment to identify, diagnose, and solve problems within corporate IT guidelines and rules.Facilitates technical issue resolution across various platforms and environments.Leads and conducts detailed design reviews in a constructive manner.Technical planning and development of road maps.Identifies opportunities to strengthen the capability of the technology organization at BMO,Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.Focus is primarily on business/group within BMO, but may have broader, enterprise-wide focus.Builds effective relationships with internal/external counterparts.Works well with others, and independently and regularly handles non-routine situations.Track record of planning and leading assignments.Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Hands on Unix (Linux/Solaris)and Windows experience with shell scripting / development / system administration experience.Should have experience with migration projects and upgrades.Cloud experience with AWSApp development experience is a bonus.Relevant IT infrastructure & platform knowledge in the following technology domains: application servers, on premise and cloud, databases, distributed/server, storage, networking, workplace technology and unified communications.Possesses a deep technical understanding and strong problem-solving ability.Knowledgeable and experienced with technology/solution design and configuration, capacity management, impact of design decisions to infrastructure and application components, functional / technical behaviour of middleware and data layers, virtualization, service design, Dev Ops, Production Ops and various support arms, deployment environments, packaging and distribution of the application, and production readiness.Understanding of application integration and relevant infrastructure (servers/storage /firewalls).Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem-solving skills - In-depth.Data driven decision making - In-depth..Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Software Engineer, Manulife Bank
Manulife Financial Corporation, Waterloo, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionJoin our Manulife Bank Engineering team!Are you looking for a supportive, collaborative workplace with phenomenal teams and inspiring leaders? You’ve come to the right place. We’re looking for people who share our values and want to make every day better for people around the world. Our team helps to drive out and complete a great banking experience for our customers. It’s banking, the way it should be! At Manulife Bank, we believe banking products are an integral part of every Canadians financial plan. We are growing at an unprecedented rate and need people with the skills, energy, and drive to maintain our leadership position as an "advisors bank." If this sounds like you, and the career below sounds exciting, we’d like to hear from you to join our team as we grow, pioneer, and innovate. We are seeking an experienced and dedicated Full Stack Software Engineer to design, develop, and maintain robust software solutions. You will collaborate with multi-functional teams to deliver high-quality software products that meet our customer’s needs. You will work on new features and have an active voice in our digital solutions. Your positive approach, ability to be flexible to shifting priorities and creativity rooted in technology will help you navigate this exciting and growing business. We are looking for passionate, motivated individuals to join our team’s exciting journey as we grow, pioneer, and innovate. Responsibilities:Participate in ideation, and brainstorming sessions to devise creative and innovative digital solutions. We need and value fresh ideas!Design, code, unit test and integrate features and functionalityCollaborate with product partners, software engineers, quality engineers and IT business analysts to uncover opportunities to deliver new business value through softwareMaintain and ensure high quality software by writing clean, maintainable, and well-documented code that adheres to industry practices and coding standards, with accountability for production reliability and usageBuild best in class applications, APIs, and data solutions to drive business and technical outcomesReview current software framework to identify defects and opportunities to improve performance and stabilityResearch technical strategies, third party tools, and current and new technologies to deal with emerging technical issues and improve development efficiencyApply disciplined coding practices to enable agility and delivery of high-quality codePromote agile principles and methodologyPerform various investigative "Spikes" to mitigate technical uncertainty and riskAssist in the development of automated test harnesses as necessary to ensure delivery of high-quality codeUpdate progress daily through the tracking tool (Jira) or Scrum/Kanban boardComplete documentation as part of definition of done. e.g., deployment, maintenance, support and for business needs. Technical skills:Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience) preferredExperienced developer with at least 5 years of professional experience in software developmentGood verbal and written communication; effectively articulates technical vision, possibilities, and outcomesKey technologies include: React, Node.js, Javascript, SOA and Web Services, Java SpringbootUI and API Test automation frameworksSQL for databaseCI/CD pipelines using JenkinsGit source controlJira for task managementFamiliarity with Scaled Agile and DevOps principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features You have hands on experience with progressive architectural styles such as microservicesHands-on RDBMS experience (data modeling, analysis, programming, stored procedures)Good foundation in data structures, algorithms, and OO Design with rock-solid programming skillsCollaborative demeanor to work with team members; able to coach, participate in code reviews, share skills and methods. Also efficiently communicate technical concepts to both technical and non-technical collaboratorsConstantly learns from both success and failure and is keen on experimenting with emerging technologiesGood organizational and problem-solving abilities that enable you to manage through creative abrasion Additional attributes:Agile team experience where responsibilities include the planning and delivery of user stories in an Agile Scrum environment preferredBanking Industry knowledge/experience preferred What can we offer?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities. Our commitment to you:Values-first culture We lead with our Values every day and bring them to life together. Boundless opportunity We create opportunities to learn and grow at every stage of your career. Continuous innovation We invite you to help redefine the future of financial services. Delivering the promise of Diversity, Equity, and Inclusion We foster an inclusive workplace where everyone thrives. Championing Corporate Citizenship We build a business that benefits all collaborators and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$74,270.00 CAD - $137,930.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
SAP Program Supervisor
York Catholic District School Board, Aurora, CA_ON
 YORK CATHOLIC DISTRICT SCHOOL BOARD Invites applications for the position of: SAP Program Supervisor Exempt Level 7B (Salary $103,892 - $118,492 per annum)Position Summary: Under the general direction of the Manager of Software, Database and Web Applications, the SAP Program Supervisor is responsible for overseeing all aspects of SAP implementation projects, including analysis, design, coding, testing, implementation and integration of new and enhanced functionality within SAP environments.    In addition, the SAP Program Supervisor researches, investigates and recommends enhancements to current system functionality and various alternatives to meet the business needs of end users Board-wide.  This role is a technical supervisor, so direct ABAP programming and configuration support across the Board’s entire SAP footprint is expected (including the Board’s Human Resources, Payroll, and Finance Departments).  Major Responsibilities:  Responsible for the ongoing maintenance of the SAP system: HRSP planning and implementation, year-end patches, upgrade and maintenance planning and implementation, and ticket resolution.  Experience with business requirements gathering process, technical analysis, solution/design, coding, testing, documentation, and implementation of customizations within the SAP environment.  Collaborates with the Functional Analyst (Superuser) to define and clarify user requirements, lead the development of solutions, and complete appropriate unit/functional testing.  Revises technical specifications and provides SAP technical guidance to the Functional Analysts, ensuring that design is consistent with business requirements.  Lead troubleshooting of incidents or defects that arise in SAP applications and ensure a timely resolution.  Develop and maintain programs to enhance application modules using the SAP development tools (ABAP, SAPScript, iDocs, BAPI, RFC).   Systems analysis, design and development for SAP applications to ensure smooth administration of the SAP modules. Strategize, design, analyze, implement and produce new/enhanced reports and information extracts for management and staff. Build and maintain interfaces between SAP and in-house developed systems as well as develops and builds application tables as required. Work closely with the integration team to define a comprehensive strategy for connecting systems. Identify opportunities for process optimization and automation during the integration phase, as well as identify and mitigate potential risks and issues. Create, update, test and complete changes to the Time Management module of the SAP HR System that includes configuring and testing system rules, schema modifications and maintaining data tables.   Maintain and document business processes in accordance with software development standards.  Lead and mentor ABAP Programmers through the SAP project lifecycle.   Qualifications and Experience:  Bachelor’s degree in Information Technology, Computer Science or equivalent. 3 - 4 years' experience with programming in the ABAP language including SAP HCM.   Expertise to develop and maintain the XML Time Evaluation Schema.  Programming experience in SAP HR modules (PA, OM, Canada Payroll, Time Management, Benefits, Pensions, ESS, MSS, ECM) and integrated business processes.  Participation in multiple full life cycle large scale SAP project implementations.  Demonstrated experience in supporting enterprises with multiple unions/bargaining units and complex business rules.  Knowledge (business process and configuration) of SAP HR/Payroll including payroll experience designing and configuring SAP Payroll wage types, features, schemas and rules, 3rd party payments, tax reporting, etc. an asset. Skills and Competencies:  Must have strong hands-on ABAP Development skill and proficient knowledge of the following SAP technologies: Forms (Adobe, SmartForms, SAPScript), Workflow, Enhancements (BADI’s, User Exits), BDC and Call-Transaction, BAPI’s, Function Modules, Interfaces (Web Services, ALE, IDOCs EDI), HR-ABAP, ITS, WebDynpro & Enterprise Portal.  Strong understanding of the core ABAP skills: RICEF, DDIC, Reports, Screen Programming, OO ABAP and User exits, Interface programs.  Experience with SAP Fiori, and developing Fiori tiles/applications.  Experience with Personas an asset.  Experience with SAP HANA an asset    Excellent interpersonal, communication and team collaboration skills.   Superb organizational and time management skills.  Ability to analyze and diagnose problems.  Strong problem solving and analytical thinking, with an emphasis on creativity and innovation.  Solid Project Management skills.   A passion for learning new technologies through independent research and self-directed training.  Proven ability to transfer knowledge and stay aware of current trends and technical advancements.  Interested applicants may apply until the close of business on May 8, 2024.  Thank you for taking the time to apply for this position. We appreciate your interest in the York Catholic District School Board, however, only applicants selected to continue to the interview process will be contacted by Human Resources. Commitment to EquityYCDSB is an equal opportunity employer committed to providing an environment of diversity and employment equity and is dedicated to creating a workplace culture of inclusiveness that reflects the diverse communities that we serve.We are proud to have built a culture that thrives on idea-sharing and collaboration, always finding ways to continue to create a warm, welcoming and inclusive work environment.  We are committed to being an equitable employer, providing an inclusive environment for a diverse workforce, including but not limited to, women, persons with visible and invisible disabilities, Indigenous persons, and ethnic visible minorities. AccessibilityThe Board is committed to creating an accessible and inclusive workplace.. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Enhanced Police Information Check (E-PIC)As a condition of employment with the York Catholic District School Board, successful candidates will be required to submit an Enhanced Police Information Check (E-PIC) through Sterling Backcheck prior to commencing employment with the Board (valid if issued within the last 12 months). Mission StatementGuided by Gospel Values and Catholic Virtues, in partnership with home and Church, we educate and inspire all students to reach their full potential in a safe and caring environment. Vision StatementOur students will become creative and critical thinkers who integrate Catholic Values into their daily lives, as socially responsible global citizens.  Catholic Education Centre320 Bloomington Road West, Aurora, Ontario L4G 0M1 - (905) 713-1211 Elizabeth Crowe                                                                                       John De FaveriChair of the Board                                                                                    Interim Director of Education        
Network Analyst
Teck Resources, Trail, BC
Closing Date: April 30, 2024 As Canada's largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future.Teck is looking for an experienced Network Analyst to join our team at our Trail Operations, one of the world's largest fully integrated zinc and lead smelting and refining complexes. Reporting to the Information Systems Infrastructure Superintendent, the Network Analyst plans, designs, installs, builds, implements, secures, supports, and maintains network systems for Trail Operations. This role supports both process control, local, virtual, and wide area networks and communication links related to Trail Operations. The Network Analyst troubleshoots network performance issues, analyzes network traffic, provides capacity planning solutions, establishes, and maintains network systems procedural, inventory and construction documents. This role is based in the welcoming community of Trail, situated in the beautiful West Kootenay region of southeastern British Columbia. Here you will find outdoor adventure at your fingertips! Whether it's biking and skiing, or the laid-back atmosphere of fishing and hiking, there is something for everyone.Please note this role does require the successful candidate to live within 100KM of Trail, British Columbia. There is no camp or company housing.Responsibilities: Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures Plan and implement new network infrastructure and any improvements, modifications or replacements of infrastructure components Monitor, analyze and manage network performance across Trail Operations' LANs, VLANs, WANs and wireless deployments Configure and troubleshoot Microsoft network services including DHCP, DNS and WINS and their associations with server systems, printer systems and client computers Install, configure and manage all network hardware and equipment, including routers, switches, hubs, UPS systems, wireless network systems, and media conversion equipment Provide detailed budget information for network hardware and software procurement by planning and maintaining equipment expenditure forecast documentation Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts Develop and implement policies for network asset management, including maintenance of network component inventory, related documentation and technical specifications information for auditory purposes Develop and implement policies, procedures and associated training for network resource administration, appropriate use and disaster recovery Consult with the Information Systems group to determine long term network systems and network management requirements Consult with the Control Systems group to coordinate, interpret and integrate communications solutions for process control strategies Manage and maintain IP-address assignment and supporting documentation for all Trail Operations' networks Qualifications: Advanced understanding and experience in IP networking, wireless network technology, network security and Voice over IP Industrial process control network experience is considered an asset 3 years or more experience in design, installation, configuration and support of Cisco routers, switches and voice gateways and wireless network technologies Experience with QoS configuration and management, dynamic routing protocols, firewall configuration and management, virtual network segmentation and network management and monitoring tools Demonstrated abilities installing, configuring, and troubleshooting network routers, switches and wireless equipment including managing fibre optic and copper cabling capacity and using specialized test equipment Experience with Fortinet is considered an asset Excellent problem solving, communication and organizational skills Why Join Us?At Teck, we offer more than just a job - we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure.This is a unionized position with United Steelworkers Local 480 Office and Technical. Employees receive access to a comprehensive benefits package that promotes physical, mental, financial, and emotional well-being following four months of continuous employment.Wage Rate: 47.01 /HourAbout Teck Teck is consistently recognized as a top employer for our commitment to a healthy and positive work environment. Our team is focused on fostering a workplace where everyone is included, valued and equipped for the future. In 2021, Teck was proud to be selected as one of Canada's Top 100 Employers for four years in a row, and also named as one of Canada's Top Employers for Young People. In 2020, Teck was named to Forbes World's Best Employers List and in 2021, we were recognized in Forbes Canada's Best Employers 2021 List. Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal, zinc and energy. Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK. Learn more about Teck at www.teck.com or @TeckResources Job Segment: Coal Mining, Network Security, Information Systems, Network, Mining, Security, Technology Apply now »
Sr Functional Testing QA Analyst
BMO, Ontario, ON
Application Deadline: 04/29/2024Address:VIRTUAL(R)59 - HomeRes - ON - BMODecomposes business requirements and translates them into QA test casesBe able to adapt and quickly develop in-depth technical understanding of new/different applications and work independently.Tools knowledge: ALM, Selenium, Postman/SoapUI, ReadyAPI, Ansible, gitHUB, , JiraUnderstand QA automation framework and be able to run automation scriptsBe flexible to work with offshore QA resourcesNice to have: automation skillsEnsures the quality of the products that technology delivers, working closely with all applications, common services/middleware, and infrastructure teams throughout the development/engineering lifecycle. Designs, develops, executes, and maintains test plans of infrastructure, common services/middleware, data, and applications in various environments. Records and documents testing results (including anomalies and issues) and compares them to expected results. Detects solution failures so that defects may be discovered and corrected. Generates historical analysis of test results and maintains a list/repository of defects. Reviews and interprets all documentation related to testing, including business requirements and functional and design specifications, to provide input to the project team on the planning of testing activities. Provides immediate response to production program problems.Responsibilities:Provides guidance on reviewing, evaluating and driving requirements for testability to ensure review processes are adhered to.Recommends and implements solutions based on analysis of issues and implications for the business.Identifies emerging issues and trends to inform decision-making.Leads initiatives. Able to coordinate resources and manage problems to resolution when necessary.Conducts independent analysis and assessment to resolve strategic issues.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Monitors and tracks performance, and addresses any issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Manages and leads the development and implementation of complete test strategies.Designs and supports the implementation of best-in-class testing strategies for complex solutions, across multiple platforms and businesses/groups.Performs analysis of test results and prepares comprehensive subsystem and/or system level evaluation reports which verify and validate system performance.Creates discrepancy reports and performs integration regression testing to verify/validate incorporated fixes to software, components, subsystems and systems.Reviews, evaluates, and derives requirements for testability.Designs, develops, executes, and maintains testing strategies and plans to ensure stability and efficiency, enabling a seamless customer experience.Executes and verifies test cases as part of the overall functional testing of Information Technology products as well as reporting defects and test results to the stakeholders.Recommends approaches to streamline and integrate technological processes and systems in the organization to improve overall efficiency and improve the bank.Ensures the accuracy and consistency of test results through documentation processes. Follows BMO's SDLC process.Communicates the overall quality of a deliverable and ensures metrics are used to drive delivery and identify any areas of concern.Participates in programs/projects across the enterprise.Participates as an active stakeholder in every initiative, driving quality based on fact-based metrics.Ensures development teams' unit testing practices are in place and confirms core criteria met prior to integrated testing delivery.Proactively provides improvement opportunities to the team to enhance the customer experience.Drives the testing automation capabilities.Identifies opportunities to strengthen the quality assurance capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks.Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically, 4-7 years of work experience in IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business.Knowledge of the SDLC, testing concepts, methodologies, metrics, automated testing frameworks and BMO documentation standards.Understanding of BMO applications and infrastructure components.Problem solving skills including the ability to troubleshoot and identify problem areas throughout testing.Collaborate well with others. Ability to translate technical concepts into easy to understand terms.Able to analyze data and use testing metrics to highlight improvement opportunities.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Implementation Specialist
Equest, Victoria, BC
Software Implementation Specialist / Application Consultant Reporting to the Manager of Professional Services the successful individual will work closely with customers to understand their business requirements, configure the CityView software solution to meet those requirements and deliver training to those clients to ensure value creation. This is a fully remote position, however travel to client sites across the U.S. and Canada may be required.What will be your impact?Delivering high impact efficiency software solutions that meet our clients' needs.Streamlining workflows to optimize client processes and responsiveness.Enhancing our clients' service delivery capabilities to help communities grow.What is the role?Business analysis: Define and document customer's business requirements; interpret and apply the information within the scope of the project.Software configuration: Configure the software with workflow and business rules to allow customers to conduct and streamline their business processes. This is not a developer role.Legacy data conversion: Work with Data Conversion Specialists to achieve a smooth transition of legacy client data.Conduct training sessions: Train end-users in how to use the software in both remote and classroom-led sessions.Software specialist: Be an expert on the functionality and capabilities of the software to respond to client queries. Identify enhancement opportunities and communicate those requests to our product development team.Client service: Provide outstanding customer service and resolve client issues throughout the implementation and feedback process.Internal engagement: Work with cross-functional team members including Project Managers, Data Conversion Specialists, Quality Assurance, Technical Support Analysts, and other Business Analysts.A day in the life:Receive weekly project allocations and goals from the Project Manager.Work on assigned tasks:Engage with clients.Source and compile data requirementsConfigure software.Test configuration and perform QA.Deliver solutions to clients.Action client feedback.Report on status and update internal tracking systems.What are we looking for?Highly focused and accountable individual.Ability to prioritize conflicting work assignments and deal with uncertainty.5+ years of software configuration and/or end-user training experience is preferred.Experience identifying, defining, analyzing, and documenting client work processes, data, systems, and/or related activities.Post-secondary education in a technology-related discipline or equivalent work experience.Outstanding oral and written skills, as well as telephone manner.Ability to travel up to 20-35%.What would make you stand out? Experience with local government.Understanding of the general licensing and permit process.An understanding of database (installed and web-based) applications.Experience with MS SQL Reporting Services (or equivalent).What we offer?Compensation will consist of base salary (between $65,000-$85,000 CAD per year based on experience), group performance incentive, and annual bonus.RRSP matching program and employee stock purchase plan.Health Insurance from day 1 (medical, dental, vision, life, short and long-term disability, AD&D).3 weeks of vacation and 5 Personal days.
QE Analyst, GFT
RBC, Toronto, ON
Job SummaryJob DescriptionWhat is the opportunity ?Are you a talented, creative and results-driven professional who thrives on delivering high-performing applications in Finance IT area? Come join us!Global Functions Technology (GFT) is part of RBCs Technology and Operations division. GFTs impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.We believe that innovation should drive all that we do, in challenging assumptions and being big and bold with our ideas. We support our people in developing the technical, business and professional skills needed to be successful. You will work with partners from across the company, participate in networking events, and have access to a wide variety of supports including mentorship. You will work directly with leaders who believe in celebrating successes and sharing learnings with other teams to promote progress.As a QE Analyst, you will report to Senior QE Manager and work closely with QE Lead in automating, executing, and tracking functional tests in the LLPS & Productivity tools suites of application for BAU/projects.What will you do?Create test plans, test cases and test scripts based on requirement documents and business User StoriesInvolve in all aspects of automation testing (plan, script, execute, analyze and report) using organizations framework/tools and standardsExecute test cases (manual/automated) document test results and raise defects whenever necessary.Work with team members (PM/Scrum Masters, Dev and Business Analysts) to understand objectives and map out testing and automation requirements.Work with JIRA, Confluence, qTest for test case management, defect management, test reporting and other functionsPerform different levels of testing based on business requirements Functional, Regression, Integration and Performance testing.Create QE deliverables including but not limit to test plan, test cases and automation support documentsParticipate in defect triage and Scrum meetingsWhat do you need to succeed?Must-have3+ years of QE Testing experience with a minimum 2 years in test automationExperience in test automation frameworks/tools e.g., (Robot Framework with API, Database library, Selenium) and development languages (e.g.Python, Java, etc.)Advanced Knowledge in SQL joins and aggregate functionsKnowledge of Testing Methodologies with hands on experience on JIRA and Confluence, CI/CD and DevOps Tools such as Jenkins, GIT, Helios etc.Experience in Test management tools such as Qtest, TestRail, API testing tools such as PostMan, SOAPUI, etc.Database technologies (e.g. DB2, Oracle, SQL, IMS).Nice-to-haveExperience in banking domainExperience in Mainframe testing (e.g. running JCL jobs)Software Quality Certification (ISTQB)Whats in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamFlexible work/life balance optionsOpportunities to do challenging workOpportunities to take on progressively greater accountabilities#LI-Hybrid#LI-Post#TECHPJJob SkillsApplication Testing, Decision Making, Detail-Oriented, Group Problem Solving, IT Quality Assurance, Long Term Planning, Predictive Analytics, Programming Languages, Software Product Testing, Test AutomationAdditional Job DetailsAddress:175 WESTERN PKY:BEDFORDCity:BEDFORDCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Technology and OperationsJob Type:RegularPay Type:SalariedPosted Date:2024-03-06Application Deadline:2024-05-17Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Intermediate Financial Systems Analyst
Manulife Financial Corporation, Montreal, QC
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe opportunityCanadian Division Integrated Financial Solutions (CDIFS) is a customer-focused team that provides professional, technical and operational support to the Canadian Segment Finance function. The team analyzes, develops and maintains efficient, cost effective and controlled systems solutions for Finance using Manulife’s enterprise-wide tools. CDIFS plays a role in divisional financial control oversight, and supports projects and initiatives to develop, enhance and monitor finance systems and applications.Reporting to the Manager, Integrated Accounting Solutions (IAS), the Intermediate Financial Systems Analyst is responsible for analysis, creation and development of technology based analytical and reporting solutions. The Intermediate Analyst will support applications that are critical to Finance. The incumbent will also be required to perform interviews with contacts from multiple groups within Finance to understand complex requirements and develop automated tools and reports using advanced programming / reporting tools. The incumbent will inspire team members with a positive attitude and collaborative approach.ResponsibilitiesSystems Management & SupportUpdate SAS, SQL, VBA and C# scripts/programs to support Canadian Finance applications/processes.Experience with updating Alteryx, Power Query and Power BI report / process automationsTroubleshoot production server related issues.Coordinate with all other technical teams on data and server related updatesMaintain the standards of the CDIFS Service Level Agreement with business units and Finance clients.Support team members within work area to ensure timely and effective implementation of change initiatives.System documentation is continuously updated to reflect new changesProvide after-hours support when required in exceptional circumstances.Application DevelopmentAnalyze business requirements, define scope and design software solutions/reportsDevelop, test and deploy application enhancements into production environmentProvide User Acceptance Testing (UAT) and Steady State support.Continuous ImprovementPlay a significant role in achieving process improvement goals and best practices in Finance.Look for and analyze reporting problems/process inefficiencies autonomously.Demonstrate commitment towards continuously updating knowledge and skills.Customer ServiceResolve customer service issues and escalate to leader when appropriateIdentify and recommend refinements and improvements to service offeringsInvestigate system users inquiries / concernsBuild effective relationships and establish a prominent level of credibility within CDIFSWhat motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking forBCom with MIS major or Computer Science degree or comparable education with 2+ years of experience in a Consultant/Programmer/Analyst type roleIn-depth knowledge and experience in programming tools (SAS, SQL, Visual Basic (VBA), C#)Experience with Alteryx, Microsoft Power BI and Power QueryExpertise in Microsoft Office (Excel, Access)Experience with Mainframe is an assetExperience with Oracle Smartview, Lawson GL module & T-Recs is an assetExcellent analytical and problem-solving skillsAbility to communicate clearly in both verbal and in written formStrong interpersonal skillsWork well under pressure and able to work independentlyKnowledge of System Development Methodologies (SDM)Introductory knowledge of accounting fundamentals is an assetWhat can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.#LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationMontreal, QuebecSalary range is expected to be between$57,000.00 CAD - $95,000.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
First Nations / Inuit / Métis - Sr Functional Testing QA Analyst
BMO, Ontario, ON
Application Deadline: 04/29/2024Address:VIRTUAL(R)59 - HomeRes - ON - BMOWe invite all experienced and aspiring First Nations / Inuit / Métis professionals to apply to roles featured on BMO's Indigenous Careers landing page, as well as all those on BMO's Career Page. Qualified First Nations / Inuit / Métis applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities. This is part of BMO's ongoing commitment to Indigenous applicants. Our recruitment team will reach out to those selected for further consideration. Ensures the quality of the products that technology delivers, working closely with all applications, common services/middleware, and infrastructure teams throughout the development/engineering lifecycle. Designs, develops, executes, and maintains test plans of infrastructure, common services/middleware, data, and applications in various environments. Records and documents testing results (including anomalies and issues) and compares them to expected results. Detects solution failures so that defects may be discovered and corrected. Generates historical analysis of test results and maintains a list/repository of defects. Reviews and interprets all documentation related to testing, including business requirements and functional and design specifications, to provide input to the project team on the planning of testing activities. Provides immediate response to production program problems. Responsibilities:Provides guidance on reviewing, evaluating and driving requirements for testability to ensure review processes are adhered to.Recommends and implements solutions based on analysis of issues and implications for the business.Identifies emerging issues and trends to inform decision-making.Leads initiatives. Able to coordinate resources and manage problems to resolution when necessary.Conducts independent analysis and assessment to resolve strategic issues.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Monitors and tracks performance, and addresses any issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Manages and leads the development and implementation of complete test strategies.Designs and supports the implementation of best-in-class testing strategies for complex solutions, across multiple platforms and businesses/groups.Performs analysis of test results and prepares comprehensive subsystem and/or system level evaluation reports which verify and validate system performance.Creates discrepancy reports and performs integration regression testing to verify/validate incorporated fixes to software, components, subsystems and systems.Reviews, evaluates, and derives requirements for testability.Designs, develops, executes, and maintains testing strategies and plans to ensure stability and efficiency, enabling a seamless customer experience.Executes and verifies test cases as part of the overall functional testing of Information Technology products as well as reporting defects and test results to the stakeholders.Recommends approaches to streamline and integrate technological processes and systems in the organization to improve overall efficiency and improve the bank.Ensures the accuracy and consistency of test results through documentation processes. Follows BMO's SDLC process.Communicates the overall quality of a deliverable and ensures metrics are used to drive delivery and identify any areas of concern.Participates in programs/projects across the enterprise.Participates as an active stakeholder in every initiative, driving quality based on fact-based metrics.Ensures development teams' unit testing practices are in place and confirms core criteria met prior to integrated testing delivery.Proactively provides improvement opportunities to the team to enhance the customer experience.Drives the testing automation capabilities.Identifies opportunities to strengthen the quality assurance capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks.Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically, 4-7 years of work experience in IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business.Decomposes business requirements and translates them into QA test casesBe able to adapt and quickly develop in-depth technical understanding of new/different applications and work independently.Tools knowledge: ALM, Selenium, Postman/SoapUI, ReadyAPI, Ansible, gitHUB, , JiraUnderstand QA automation framework and be able to run automation scriptsBe flexible to work with offshore QA resourcesNice to have: automation skillsKnowledge of the SDLC, testing concepts, methodologies, metrics, automated testing frameworks and BMO documentation standards.Understanding of BMO applications and infrastructure components.Problem solving skills including the ability to troubleshoot and identify problem areas throughout testing.Collaborate well with others. Ability to translate technical concepts into easy to understand terms.Able to analyze data and use testing metrics to highlight improvement opportunities.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
First Nations / Inuit / Métis - Business Analyst (Banking / Technology / Waterfall / Mainframe)
BMO, Toronto, ON
Application Deadline: 06/16/2024Address: 33 Dundas Street WestJob Family Group:TechnologyWe invite all experienced and aspiring First Nations / Inuit / Métis professionals to apply to roles featured on BMO's Indigenous Careers landing page, as well as all those on BMO's Career Page. Qualified First Nations / Inuit / Métis applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities. This is part of BMO's ongoing commitment to Indigenous applicants. Our recruitment team will reach out to those selected for further consideration. In this role, the business analyst will elicit and document business requirements from multiple North American Commercial Banking (NACB) business and technology stakeholders and help to coordinate various external and internal teams to successfully implement each initiative, acting as subject matter expert of NACB deposit products.This role will include supporting NACB Deposit portfolio projects end-to-end within the technology space, including completing technology intakes, vendor engagement, project coordination, and completing supporting project documentation. Liaises with stakeholders to understand problems and opportunities, to facilitate the organization's goals by understanding business vision, objectives, and key performance indicators. Aligns technology requirements and solutions to a real business need, meets essential quality standards, and ensures approval by all relevant stakeholders. Promotes new processes and methodologies, emerging technologies, and aligns to the unique project team requirements.Act as subject matter expert of North American Commercial Banking Deposit productsElicits requirements and analyzes feasibility to ensure solutions/initiatives achieve the expected business outcomes.Supports various project teams across the project lifecycle to ensure development is aligned with the business requirements.Develops informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements.Applies depth of domain & functional expertise for the assigned portfolio to drive the expected business value.Completes intakes to engage internal and external BMO teams specific to deposit product initiativesLead small to medium initiatives end-to-end including project coordination and project documentationBreaks down strategic problems, and analyses data and information to provide insights and recommendations.Collaborates with Lead QA to ensure test strategy aligns with requirements.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed. Qualifications: Typically 3-5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Business Analysis and/or Project Manger education focus or accreditation is an asset.Knowledge of software development practice, concepts/methodologies (i.e. waterfall, Agile, iterative), and technologies obtained through formal training and/or work experience.Knowledge of one or more requirements analysis and problem decomposition techniques.Knowledge of technical/business environment (e.g. Microsoft business technologies and applications, relational databases, and SharePoint).Understanding of industry standards and standard business capabilities.Knowledge of business analysis, project delivery practices and standards across the project lifecycle.Possesses a deep understanding and problem solving ability of Information Technology of various complexities.Familiar with business strategy and assessments (i.e. feasibility studies, business cases and/or cost/benefit, project sizing and costing, and current state analysis/needs assessments).Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Compensation and Benefits:$74,800.00 - $138,600.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Business Analyst - Senior
Computer Consultants International, Inc., Toronto, ON
HYBRID position at Toronto, OntarioMust haves:Demonstrated experience with Public Sector Digital Service Standard and Digital assessment processesExperience with the Zachman framework , Public Sector Architecture Governance Points and deliverablesExperience with documenting deliverables (Functional and Non-functional requirements, System Requirements Specifications, Business requirements / rules, Business Process Models, Data Requirements / Models (conceptual / logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan / Strategies, Test Cases etc.)Ability to document requirements using story boarding utilizing tools such as Azure DevOps and JiraExperience in reporting progress of assignment on a regular basis to Project Management and raise any issues / concerns and propose mitigation strategiesExperience with Public Sector I&IT Solutions architecture, application design, quality assurance standards, project delivery methodologies, and practices
IT Business Analyst, End-points
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionJoin our Enterprise Technology Services' End-points Team!We are looking for an IT Business Analyst to become our business unit liaison between our partnering business units.Collaborate with our North America technology team based in Toronto and Waterloo!Responsibilities:Process improvements include laptop deployment, software installation, user access/permissions & configurations, request fulfillment workflows, etc.Identify issues - meet regularly with business units to confirm and clarify desired outcomes.Investigate and define requirements (get to the root cause of the issues).Implement process improvements and educate all partners.Allocate roles, responsibilities, and ownership.Periodic process review including but not limited to new employee onboarding experience improvement, HW / SW packaging refinement for certain unit and segments.Perform periodic gap analysis and consult with ETS SMEs according to BU’s requirement.Define, plan, perform pilot test and implement the improvement plan with ETS SMEs with BU.Review and monitor required operational access and service catalog for BU.Maintain process currency to make sure agreed SLA can be fulfilled.Perform analysis with tools including but not limited to ServiceNow, Microsoft Endpoint Configuration Manager (MECM), Intune, Active Directory and Aternity. Create / update process and support documentation for workflow and business contacts.Experience and Skills:3 to 5 years+ of process review experience between business segments (preference with similar end-points and/or similar technology level experience)Microsoft Intune reporting skills e.g. Software packaging reporting /device inventory reporting. Experience in Tanium / Qualys reporting would be beneficial.Experience in PowerBI / Power Automate is a plus.Results and solution oriented with an ability to handle varying tasks.Strong logical and prioritizing skill to identify gaps for various scenario between business units and technical groups.Effective presentation skill is required to connect with diverse audience i.e. end users / internal partners (within or outside of the technology space)Active listening and organizational skills.A great teammate to drive collaboration and open communications. Knowledge with desktop asset reporting skill including Service NOW / MECM / Intune / Aternity preferred.Onboarding / offboarding process management, handle improvement initiatives.ITIL certificate and experience with ServiceNow Incident and Request workflows is a plus.What can we offer?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to you:Values-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$74,270.00 CAD - $137,930.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Supervisor, Engineering Applications
Equest, North Vancouver, BC
The Engineering Applications Supervisor monitors and provides end user support for all Seaspan users across all locations. This role is responsible for the support, maintenance and administration of the applications. Additionally, the Supervisor participates in planning, development, evaluation and coordination of system applications to support Seaspan's business.Note: This position qualifies for an optional hybrid work schedule after 90 days of onsite work and onboarding. Employee will be subject to the terms of the Flexible Work Policy Agreement.What you'll do Ensure business operational excellence by working independently or with other teams including the vendor to resolve production issues, identifying trends or root cause behaviors for recurring application issues or integration errors. Lead and mentor a team of Application Analysts. Provide guidance, support, and coaching to team members to foster their professional growth and development. Provides end-user support and maintains relationships through incident resolution, administration functions such as security changes and batch uploads, request prioritization and delivery, system user training, and process change management. Liaises with company's software suppliers for rectification of problems or emergencies. Leads and coordinates the completion of operational projects such as system upgrades, new functionality or interface changes. In partnership with project managers ensures the smooth transition of projects into operations. Leads testing of new functionality including development of test strategy. Coordinates testing resources and prepares test completion metrics for test script execution. Initiates and leads process improvement activities. Advocates for change. Coordinates resource assignments across support and project activities. Assumes responsible for overall applications queue health and support service levels. Works with other IT leaders to develop operational processes such as incident, problem, request and knowledge management; monitors change control processes to ensure protocols and standards are adhered to. Maintains records of software license purchases and user counts to ensure compliance with licensing agreements. What you'll bring Bachelor's degree in Computer Science, Business Administration or completion of a Post-secondary Diploma in Computer Science. Minimum 5 years of experience in an application analyst role. Minimum 3 years of experience in a supervisory or team lead capacity. In-depth, hands-on knowledge and technical expertise with enterprise level systems (e.g. Aras and Cadmatic). Experience with developing and maintaining application interfaces. Experience with troubleshooting principles, methodologies, and issue resolution techniques. Proven experience playing a lead role on large projects. Natural leader with ability to foster a team-oriented workplace, where employees work safely and productively together. Self-starter with a talent for inspiring and developing others into high performers through sharing wisdom, knowledge and experience, coaching, and mentorship. Ability to lead a technical team through a process and systems change. Passion for service excellence and business enablement with ability to deliver on work products that provide measurable business benefit. Technical knowledge of programming languages and relational databases, such as .Net, Java, C#, SharePoint, Oracle and SQL Server. Communication, prioritization, problem solving, decision making, and delegation abilities. Why you'll love working here This is a full-time, permanent position. With multiple operations and long-term projects, Seaspan employees enjoy job stability as we look ahead to build ships for decades to come. In addition to an annual bonus and pension plan matching, this role provides you a very competitive salary in line with the successful candidate's experience. Parking is included and to assist those that are using transit, we operate a complimentary shuttle bus Monday through Friday with various pick up and drop off points around North Vancouver. We also provide a best-in-class health and wellness benefits package for this position, including such things as full health care (e.g. unlimited physiotherapy), dental, vision, life insurance, medical leave coverage, parental leave coverage, childcare benefit partnership, wellness/fitness reimbursement for memberships or registration fees, free on-site gym, and an Employee Family Assistance Program (EFAP) The estimated salary for this position is $96,300 - $117,700. In determining final salary, Seaspan considers many factors including the successful Candidate's skillset and experience as well as position location and internal equity. The final base salary offer will be at the Company's sole discretion and presented as part of a competitive total compensation package.#LI-MT1 #LI-HYBRID
Business Analyst - (Banking / Technology / Waterfall / Mainframe)
BMO, Toronto, ON
Application Deadline: 05/26/2024Address:33 Dundas Street WestIn this role, the business analyst will elicit and document business requirements from multiple North American Commercial Banking (NACB) business and technology stakeholders and help to coordinate various external and internal teams to successfully implement each initiative, acting as subject matter expert of NACB deposit products.This role will include supporting NACB Deposit portfolio projects end-to-end within the technology space, including completing technology intakes, vendor engagement, project coordination, and completing supporting project documentation. Liaises with stakeholders to understand problems and opportunities, to facilitate the organization's goals by understanding business vision, objectives, and key performance indicators. Aligns technology requirements and solutions to a real business need, meets essential quality standards, and ensures approval by all relevant stakeholders. Promotes new processes and methodologies, emerging technologies, and aligns to the unique project team requirements.Act as subject matter expert of North American Commercial Banking Deposit productsElicits requirements and analyzes feasibility to ensure solutions/initiatives achieve the expected business outcomes.Supports various project teams across the project lifecycle to ensure development is aligned with the business requirements.Develops informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements.Applies depth of domain & functional expertise for the assigned portfolio to drive the expected business value.Completes intakes to engage internal and external BMO teams specific to deposit product initiativesLead small to medium initiatives end-to-end including project coordination and project documentationBreaks down strategic problems, and analyses data and information to provide insights and recommendations.Collaborates with Lead QA to ensure test strategy aligns with requirements.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed. Qualifications: Typically 3-5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Business Analysis and/or Project Manger education focus or accreditation is an asset.Knowledge of software development practice, concepts/methodologies (i.e. waterfall, Agile, iterative), and technologies obtained through formal training and/or work experience.Knowledge of one or more requirements analysis and problem decomposition techniques.Knowledge of technical/business environment (e.g. Microsoft business technologies and applications, relational databases, and SharePoint).Understanding of industry standards and standard business capabilities.Knowledge of business analysis, project delivery practices and standards across the project lifecycle.Possesses a deep understanding and problem solving ability of Information Technology of various complexities.Familiar with business strategy and assessments (i.e. feasibility studies, business cases and/or cost/benefit, project sizing and costing, and current state analysis/needs assessments).Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.